Best Practices Canadian Banking

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    Canadian Economy

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    Canada has weathered the U.S. downturn helped

    by an aggressive easing in policy

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    %

    Source: Bank of Canada, RBC Economics Research

    Bank of Canada overnight rate

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    Oil prices remained historically high

    Crude oil price WTI

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    1999 2001 2003 2005 2007 2009 2011

    Source: W all Street Journal, Bloomberg, RBC Economics

    US$/barrel

    Forecast

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    as demand from emerging markets, though

    slowing, did not collapse

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    4.74.0 3.9

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    China India Brazil Mexico World

    Source: IMF, RBC Economics Researc h

    2009

    2010

    2011

    Major emerging economies% change in real GDP

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    has limited the extent of declines in residential

    investment in Canada relative to the U.S.

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    % change, year-over-year

    Canada

    U.S.

    Source: Statistics Canada, Bureau of Economic Analysis, RBC Economics Researc h

    Residential investments

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    The Canadian dollar to mirror growing optimism about the

    global recovery & attendant rise in commodity prices

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    U.S dollar per Canadian dollar

    Forecast

    Canadian dollar forecast

    Source: Bank of Canada, RBC Economics Research

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    Ontario felt the full brunt of weak U.S. demand in

    2009, particularly for autos

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    98 99 00 01 02 03 04 05 06 07 08 09 10

    Mil. Units

    U.S. auto sales

    Source: BEA, RBC Economics Research

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    Canadian Banking Sector

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    Canadas Banking Market is Underpinned by

    Solid Fundamentals#1 for soundness of banks, World Economic Forum (1)

    #1 for economic strength over past decade among G7 (International Monetary Fund)Persistently low interest rates and flow of government stimulus spending is spurring

    recovery for the Canadian economy. Forecasted growth for the Canadian economyin 2010 will be 2.6% and 3.6% for 2011. (2)

    Higher leverage than CanadaHousehold net worth has beendecreasing

    Modest leverageHousehold net worth has beenincreasing

    Consumer fundamentals

    9.9%8.7%Unemployment rate

    Lower mortgage qualityHigher loan-to-value ratiosHigher delinquencies

    High mortgage qualityLow loan-to-value ratiosLow delinquencies

    Mortgage fundamentals

    2010 Forecast (2) Canada U.S.

    Real GDP forecast 2.6% 1.9%

    Inflation (Core CPI) 1.6% 1.3%

    (1) World Economic Forum, Global Competitiveness Report 2008-2009(2) RBC Economics, December 14, 2009

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    Canada Has The #1 Ranked Banking System

    * Source: The Global Competitiveness Report 2009/2010 World Economic Forum

    None of Canadas 21 banks have sought government funding since credit seized upworldwide in August 2007, promptingCanadian officials to promote thecountrys regulatory system and conservative banking culture in forumssuch as the group of 20 nations.Bloomberg.com

    Guess which country, alone in the industrialized world, has not faced a single bank failure, calls for bailouts or government intervention in the financial

    or mortgage sectors. Yup, its Canada.Newsweek, February 7, 2009

    Canadian banks have gained relative heft as aresult of the crisis, as many of their global

    competitors shrank.Wall Street Journal, August 31, 2009

    The Canadian banking system, which proved resilient in the global economic crisis, is finally

    getting its day in the sun.The New York Times, February 28, 2009

    The Canadian banks have survived thecredit market meltdown without any

    infusion of government money, and haverelied less on liquidity support than their US and European counterparts.

    Financial Times, August 28, 2009

    Canada banks prove envy of the world.

    Financial Times, February 20, 2009

    GLOBAL BANKING SYSTEMCOMPETIVENESS REPORT*

    6.16.16.16.2

    6.26.26.26.36.36.36.36.3

    6.36.36.46.46.56.66.66.7

    SCORE

    NorwayIsraelBahrainQatar

    MauritiusSlovak RepublicLuxembourgMaltaBarbadosFinlandBrazilPanama

    SingaporeNamibiaSouth AfricaHong Kong SARChileAustraliaNew ZealandCanada

    COUNTRY /ECONOMY

    20191817

    161514131211109

    87654321

    RANK

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    Canadian Banking Highlights

    Highly efficient - same day clearing of paper and electronic payments

    Progressive - world leader in ABMs, debit cards and internet banking

    Electronic - 75% of payment transactions in Canada are processed electronically; dominated bydebit cards, credit cards, and ACH

    Risk Managed - LVTS is a collateralized RTGS, and processes over 85% of the inter-bankpayment value

    National - operates across Canada in 6 time zones

    Concentrated - Big Six account for 90% of bank assets

    Stable - one of the soundest banking systems in the world

    Scale - all the major Canadian Banks have over 1000 branches

    Building for the Future - banks take a co-operative approach to new infrastructures: chequeprocessing, image processing, credit card settlements, large value payments, etc.

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    Canadian Dollar Exposure

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    Currency Outlook - USD/CAD

    Four Quarter Forecast:Q2 2010: 1.00 Q1 2011: 1.03Q3 2010: 1.01Q4 2009: 1.02

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    Why Hedge?

    VolatilityUncertainty

    Recent years have seen increased volatility

    Fluctuations jeopardize profit marginsCan cause operating losses

    Budgets are fixedForecasting exchange rates is difficult

    Product focus

    Focus on underlying business of the company, not on currencymarket speculation

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    Forward Contract

    A firm obligation to buy or sell foreign currency for delivery beyondSPOT valueA forward contract fixes the US dollar value of the purchase or sale offoreign currency for some date in the future

    All exchange rate fluctuations after the fixing, positive and negative, areeliminated

    Forward Window Contract

    Same as the forward contract but with a maturity that spans a range ofdates (e.g. 1 month)

    Allows for flexibility in timing when the exact date of the payment orreceipt cannot be pinpointed

    Hedging Tools

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    Hedging Tools

    OptionsProvide protection from adverse rate fluctuationsAllow opportunity to benefit from favorable market movementsStructure can be customizedSuitable for contingent situations

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    Canadian Treasury Management

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    Bank Account/Relationship Best Practices

    Options Local account with Canadian Bank vs. Special Cross Border Account vs. Multicurrency account

    Considerations Complexity Managing multiple bank relationships Local borrowing needs Centralized vs. local treasury Transaction initiation and account visibility (information reporting) Risk assessment Costs

    Best practices Banks have an important role here in providing tools for enhanced visibility,

    better decision-making and increased control.

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    Overall TM services for Canada

    Wholesale Lockbox

    Stop Payments

    Transfers

    Account ImagesCurrent Account

    Branch Deposits

    ACH

    Wire Transactions

    Tax Payments

    Bill Payments

    Previous Day Balance Reporting Options: BAI, MT940, MT950

    Intra-day Balance Reporting: MT942

    File Transmission- Account Images, Lockbox Images

    Positive Pay

    Electronic Advice of Return Items

    Real Time Balances

    E-Commerce

    Online Access

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    Recent Canadian Treasury Management Updates

    CPA Payments Strategy Vision 2020 , the Payments Strategy, was approved by the CPA Board of Directors on

    February 18, 2010 Starting now and over the next decade, the CPA will promote electronic payments and drive

    efficiencies in paymentsWire Payments Initiatives Cross border wire payment must contain full details (remitter/beneficiary) to satisfy AML/ATF

    regulations. The information provided will be shared with Financial Transactions and Reports Analysis

    Centre of Canada (FINTRAC) where required by law. The information may also be subject to the laws of any jurisdictions the wire payment passesthrough in order to be processed

    Preauthorized Debits (PAD s) Changes introduced effective June 2008, transition period ended February 28, 2010 Payors Agreement with mandatory elements, to be approved by sponsoring FI Electronic Agreements must include a commercially reasonable process to be approved by

    sponsoring FI Summary of key changes available on CPA website

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    Exhibit I:Canadian Banking System

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    Number of Commercial Banks 77 (OFSI) vs. 7086 in the US (FDIC)

    Types of Banks under the Canada Bank Act Schedule I (domestic) 22 Schedule II (subsidiaries of foreign banks) 26 (e.g HSBC Canada) Schedule III banks (foreign bank branches)

    22 full-service (e.g. J P Morgan)7 - lending only (e.g. PNC Bank Canada Branch)

    Many US banks have partner relationships with Canadian banks to offerspecialized cross border accounts that offer full or partial TM services for UScompanies operating in Canada

    Canadian Banking System

    Source: Office of the Superintendent of Financial Institutions (OSFI), FDIC

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    Representative Office

    29 foreign bank representative offices

    Simplest form

    Can not actually carry on banking business in Canada-

    i.e., no booking or transacting capability in Canada- permitted only to promote the services of the parent bank

    Limited regulatory oversight

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    Schedule II Banking Subsidiary

    26 foreign-owned Schedule II bank subsidiaries

    Separately capitalised with a minimum of $5 million of equity capital

    Have all the banking powers of the domestic banks (the Schedule I banks)

    Legal Lending Limit driven by the Canadian capital base- Never more than 100% of regulatory capital; ideally less than 25% of capital- Commitments in excess of 50% of capital are permitted but discouraged

    Essential for banks having a retail strategy- Must obtain CDIC insurance to raise significant amounts of retail-sized deposits (i.e., deposits of less than

    $150,000 or its equivalent in other currencies (even though CDIC does not insure foreign currency

    deposits))- Banks may opt out of CDIC coverage, provided they do not pursue retail-sized deposits

    Corporate Governance- Board of directors of at least 7 individuals- At least half of the directors must be resident Canadian citizens- Not more than two-thirds of the directors may be affiliated with the bank (affiliated includes having a

    significant commercial interest in, or arrangement with, the bank)- Not more than the higher of 15% of directors or 4 directors may be employees of the bank or of asubsidiary of the bank- The CEO must be resident in Canada (not necessarily a Canadian citizen)- Must have an Audit Committee and a Conduct Review Committee

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    Exhibit II:Hedging Strategies

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    Strategies-Rolling Hedge Program

    Reduces Rate Volatility while still providing the flexibility to takeadvantage of favorable CAD movements

    By partially hedging against future exposures, then adding toforward positions until achieving a complete hedge, a companywill realize a blended rate that will incorporate favorable ratemovements, and smooth out the negative impact of CADvolatility.

    Partially Protects Profit MarginIf CAD weakens, a company will not absorb the full impact of aweaker-than-expected CAD.If CAD strengthens, a company will still be able to benefit from astronger CAD.

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    Strategies-Rolling Hedge Program

    Summary :

    Ideal when there is uncertainty in forecasting exposures

    Valuable tool when there is substantial market volatility

    Systemically layers in exposures over time, to dollar cost average totalunderlying exposure

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    Advantages:

    Typically structured with a zero cost

    Preserves the ability to execute better than the current forward if marketconditions permit

    Unlimited upside

    FASB 133 friendly

    Considerations:

    Obligated to execute 50% at the worst case rate

    Strategies-Participating Forward

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    Strategies-Participating Forward

    Example:

    Assume Sale of CAD 500,000 at a strike of 1.0300 for participating fwd

    If, at expiry, CAD has weakened to a spot above 1.03, the company

    sells 100% at 1.03

    If, at expiry, CAD has strengthened to a spot below 1.03, thecompany is obligated to sell CAD 250K at 1.03. The company canthen sell the remaining CAD 250K at the more favorable current rate.

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    Exhibit III:Canada v. US Treasury Management

    Side by Side Comparison

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    Account Services

    US Canada

    Canadian dollar accounts Not standardCross border accounts withCanadian correspondents

    Standard

    US dollar accounts StandardCross border accounts in US$

    Standard

    ZBA End of day Same

    Multicurrency Accounts Multicurrency accounts in variouscurrencies (e.g. Canadian, Euro,Yen, Peso, Pound Sterling)

    Same

    Best practice : Multicurrency or Cross Border Accounts with your US Financial Institution for most needsOther : Canada unlike the US, Canada offers interest on business chequing accounts

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    Check/Cheque Clearing

    US Canada

    Funds availability Float zero to three days No float, same day availability fordomestic currency (across 5 timezones)

    Check clearing process

    Check value

    Fragmented and complex networkFederal ReserveClearing Houses (e.g. SVPCO)Direct sends (correspondents)Image exchange dominating thecheck clearing process

    No limit

    One centralized cheque clearingsystem- The Automated ClearingSettlement System ACSS is usedfor clearing cheques, ACH and EDI6 clearing centers across Canada11 direct clearing banks + the Bankof CanadaThe US Dollar Bulk Exchange(USBE) is a parallel system to theACSS used to clear U.S. dollars

    $25,000,000 limit

    Other : Post dated Cheques in Canada lockbox; No cheque conversion to ACH in Canada (e.g. ARC)

    Best practice : ACH/EFT

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    Receivables

    Best practice : Many US companies take advantage of lockbox to offer a collection addressin Canada, to reduce CA US mail/clearing float, and to outsource the payment processing of receivables

    US Canada

    Lockbox

    Depository

    Remote Capture

    Extensive use Many options Several US banks offer nationwide

    networks Top US collection sites : Dallas,

    Boston, Chicago, Atlanta,Pittsburgh, Charlotte (PhoenixHecht 2009)

    Some banks can process CA$ andother foreign items in lockbox Many lockbox banks have multiple

    post office deliveries per day

    Restricted to bank footprint

    Check 21 Remote Deposit solutions

    Primarily used to reduce internaladministration costsThe big 5 Canadian banks offernationwide lockbox servicesSites: Vancouver, Calgary,Winnipeg, Toronto (primary),Montreal, HalifaxLockboxes can collect both US$

    and CA$ itemsCanada Post delivers once per dayMail time to US from 9-10 days

    Nationwide banking

    TECP Truncation and ElectronicCheque Presentment cancelled

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    Disbursements

    Types US Canada

    Controlled Disbursement Commonly offered Not applicableNo float same day availability

    Account Reconciliation/ Positive Pay

    Full and partial reconVarious positive pay optionsPayee Positive Pay

    Partial and full reconPositive Pay more commonPayee Positive Pay emerging

    ACH/EFT Automated Clearing House ACH paymentsFormats: MultipleNACHA rulesRemittance information (CCD, CTX)Debit blocks

    Electronic Funds Transfer (EFT) paymentsFormats:Inter-bank proprietary or CPA 005CPA Standard 005No Remittance info: cleared thru ACSSEFT debit block emerging

    EDI North American (ANSI) standard Same payments cleared thru ACSSand addenda cleared thru Netpay

    Wire All sizes of payments to ensurepayment finalityFed and CHIPs

    SameLarge Value Transfer System-LVTS

    Purchasing Cards Widely usedSome banks offer CAD$ p-cards Not as widely used; howeveremerging

    Best practice : Use positive pay and electronic payments method vs. paper, explore International ACHOther : Canada can process US$ EFTs

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    Balances

    US Canada

    Daily Consolidation of bankaccount balances

    ZBA ZBANotional Pooling for interest

    Credit balances on businesschecking accounts

    Interest Not available (Reg Q)Sweep accountEarnings Credit

    Interest availableNo automated SweepEarnings Credit not available

    Debit Balances Overdrafts not allowedOverdraft feesCredit facility

    More common business practiceDebit interest is charged

    Best practice : Optimize resources and tools to ensure your capital is working for you in both countries

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