Best Practices - A Contractors Perspective at Corpus ... Practices - A Contractors Perspective at...
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Texas Center for Applied Technology
Texas Engineering Experiment Station
Best Practices - A Contractors Perspective at Corpus Christi Army
Depot
Texas Engineering Experiment StationThe Texas Center for Applied Technology
Victoria C. TorresEsau Perez
Dr. Jerry Congleton, P.E., C.P.E.Dr. John Ayala, P.E.
Prasant Chhotu, MSIE
March 10, 2004
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What is ERGONOMICS?
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According to the DoD Ergonomics Working Group…..
• “The planning and adapting of equipment and tasks to promote the comfort and efficiency of workers.”
• Gains from such changes will lead to:• Improved Production• Product Quality
• Decrease costs associated with:• Absenteeism/Lost Work Days• Turnover• Training• Replacement
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DoD Ergonomic Working Group Program Goals:
• Improve productivity and quality• Prevent WMSDs and related injuries and illnesses• Improve the health and well-being of the worker
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Who is Responsible?
“NONE OF US IS AS SMART AS ALL OF US”
CCAD Ergonomic Committee
Safety & Mgmt
Shop Personnel
DoD Ergonomic Working
Group
USACHHPM
• Everyone needs to be involved
• All levels of the organization affected
• Promotes participation and “belonging”
• Synergy: When all systems are cooperating, the whole is better than the sum of all its parts.
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Current Situation at CCAD
• Lost work days reported cases almost doubled from FY01 to FY02• Workers not aware of basic ergonomic knowledge• “Ergonomic Committee” in development• Methods & Standards developing method
improvements/lean/ergonomic solutions• Ownership of implementation has proven difficult
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TEES/TCAT Involvement
• Over the last two years, TEES/TCAT has been on contract at CCAD developing time standards for Methods & Standards Branch - PMD
• At the same time TEES/TCAT has:• Developed integrated video presentations on CDs for management
highlighting concerns: • Directorate Supervisor• Branch Supervisor• Safety Department Personnel• Methods & Standards Supervisor• Engineering Department Supervisor
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TEES/TCAT Involvement (cont.)
• Presented suggested solutions to eliminate, prevent and/or decrease identified medical, ergonomic, safety & health, lean, quality and FOD concerns
• Developed economic cost benefit and cycle time reduction analysis for justifying capital investment
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Evaluated Shops
• Representative Examples: (UH-60, AH-64, CH-47, etc.)• GE T-700 Engine Disassembly & PSA• Blade Shop• Rubber/Upholstery Shop• Rotor Head Shop• Transmission Shop• UH-60 Assembly Line - AMG• UH-60 Assembly Line - Sheet Metal, Electrical &
Avionics
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Lost Productivity
• Method Improvements identified suggested solutions to eliminate, prevent and/or decrease different concerns such as:• Medical • Ergonomic • Safety & Health • Lean Manufacturing• Quality • FOD
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Lost Productivity
Work Center Title Time Savings Equipment Cost Cost of AnalysisPayback Period
(Days)1 Year
Savings
527D0, 527E0, 527F0
UH-60 Electrical Repair 30% - 42% 18,574$ 25,000$ 53 $302,245
533A0 Blade Shop 27% - 44% 9,581$ 42,800$ 7 $2,915,614536D0 Rotor Head 18% - 40% 45,490$ 42,800$ 103 $312,889
536B0Transmission
Shop 28.5% - 44% 25,490$ 15,000$ 26 $560,400524A0 524B0 524D0 524E0
UH-60 Assebly line (AMG Trade) 27.1% - 38.2% 158,622$ 51,100$ 58 $1,327,116
524A0 524B0 524D0 524E0
UH-60 Assembly line (Electical,
Sheetmetal and Avionics Trades) 1.60% 8,784$ 51,100$ 253 $86,400
542F0Fuel Control
Shop 15% - 23.2% 22,460$ 42,800$ 21 $1,125,835552B0* Engine Paint 14.4% - 31.4% 3,070$
5TDB0*Transmission
Dissy. 14.3% - 24% 2,920$ 552A0* Plating Shop 20.7% - 26.4% 8,285$ 5UFE0* Upholstery Shop 33% - 62% 31,026$
Total 334,302$ $6,630,499
$6,630,499 is a conservative low end savings estimate*Last 4 shops are missing. Historical Data can not be retrieved for cost analysis
ROI ANALYSIS
Potential Cost Estimate: $6.6 Million Benefit from FY02 Evaluations
($330K Investment)
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Medical
UH-60 Aircraft• Ergonomic Solutions
• Repetitive arm/wrist motions • Adjustable pneumatic
tool set• Tool extensions &
universal joints• Battery operated
tools• Flexible screwdriver
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Recommended Solutions
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Ergonomics
• Illumination• Overhead lighting• Improper illumination
can cause eye strain and headaches
• Work area design• Align computer to
keyboard and operator’s sight line
• Have desk and workstation arranged at same height level
• Avoids neck and back pain
T-700 Engine
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Recommended Solutions
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Safety & Health
• HAZMAT• Issue: Chemicals handled
without proper safeguards• Lean Recommendations:
• Verify Personal Protective Equipment is available
• Instruct operators in proper use of Alodine
• Protect workers from applied areas
• Benefit:• Reduce chance for
potential injury or health problems
UH-60 Aircraft
• John Secrest (Industrial Hygiene) was consulted (ext. 1-2746).
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Lean Manufacturing
Work Area
Press
Jigs
1st Floor Rotorhead
Shop
Relocate Jigs Here
65 ft
75 ft
6 ft
CH-47 Rotor Head
• Productivity Improvements:• Time lost walking:
• Special jigs and measuring tools are kept in a cabinet at the end of the shop on both floors.
• Method Improvement Recommendation:
• Relocate special jigs cabinet next to hydraulic press
• Relocate special measuring tools cabinet to centralized location
• Benefit:• Productivity increase of ≈ 3 - 5 %
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Quality
UH-60 AircraftOperation: Shimming
• Issue: Time consuming to measure and slice each shim• Process time:
8 hours to slice 22 shims
• Some shims were damaged or warped during slicing process
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Recommended Solutions
CCAD in-process: shim holder for slicing
• Lean Recommendations:• Pre-measured shims/
washers in assorted widths
• Requires Engineering support
• Benefits:• Reduce potential wrist
injuries• No scrapped shims • Save time ~ 8 hrs per
process
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Foreign Object Damage
Training: FOD• Issue: FOD in IR Jammer Panel
• Operator uses IR Jammer Panel to sort screws
• Lean Recommendation:• FOD Training• Mechanics' Bag in which
to put FOD• Store screws, nuts, and
washers in a compartment box
• Benefits:• FOD awareness
• William Fischer, (FOD Program Specialist) was consulted. (ext. 1-1227)
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Tools & Equipment
• TEES/TCAT developed and delivered a Method Improvement Matrix outlining the tools and equipment suggested for each of the evaluated shops
• Some of the suggested tooling and equipment actually purchased in two areas:• Rubber/Upholstery• UH-60 Assembly Line - AMG
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Tools & Equipment
Work Center Title Analyst
Methods & Ergonomic
Improvements
Manufacture or Vendor Information
Qty Price Total
Develpmt Stage (DS) Briefed Budgeted Implemt
Stage (IS)Implemtd
(IMP)
Date Cmplt Date Y/N Date Cmplt Date Cmplt
15SAA0 Blade
Shop
T. Sandoval, J. Smith, & P.
ChhotuCordless Drill Makita Item
#DA392DWD 1 $185.00 $185.0005/02/02 05/08/02
T. Sandoval, J. Smith, & P.
Chhotu
Torque adjustable pneumatic
threading toolVarious Vendors
1 $200.00 $200.0005/02/02 05/08/02
T. Sandoval, J. Smith, & P.
ChhotuDrill Stops Click to View
harborfreight 4 $10.00 $40.0005/02/02 05/08/02
T. Sandoval, J. Smith, & P.
ChhotuHot Knife Click to View
Buildcenteral.com 8 $180.00 $1,440.0005/02/02 05/08/02
T. Sandoval, J. Smith, & P.
ChhotuScrew Out Craftsman
4 $20.00 $80.0005/02/02 05/08/02
T. Sandoval, J. Smith, & P.
Chhotu
Adjustable, Mobile Table Granger
1 $1,300.00 $1,300.0005/02/02 05/08/02
T. Sandoval, J. Smith, & P.
ChhotuClamps Various Vendors
2 $18.00 $36.0005/02/02 05/08/02
T. Sandoval, J. Smith, & P.
Chhotu
Metal Box with locking mechanism Various Vendors
1 $750.00 $750.0005/02/02 05/08/02
T. Sandoval, J. Smith, & P.
ChhotuJib Crane Various Vendors
1 $3,000.00 $3,000.0005/02/02 05/08/02
T. Sandoval, J. Smith, & P.
ChhotuFlexi-guard Shield Flex-bar Flexi-guard
Model #13001 1 $35.00 $35.0005/02/02 05/08/02
T. Sandoval, J. Smith, & P.
Chhotu
Small Torque Wrench
Grainger Item #1ARL6 1 $124.00 $124.00
05/02/02 05/08/02
T. Sandoval, J. Smith, & P.
Chhotu
Large Torque Wrench
Grainger Item #1ARL7 1 $135.00 $135.00
05/02/02 05/08/02
T. Sandoval, J. Smith, & P.
ChhotuTags (red/yellow) Various Vendors
8 $32.00 $256.0005/02/02 05/08/02
Sub Total $7,581.00
STATUS ImplementationSTATUS Methods & Ergonomic
Improvements
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Implemented Suggestions
Rubber and Upholstery Shop
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Fuel Cells - Before
• ISSUE: Storage Shelves
• Shelves presently in use bent, damaged, badly setup and UNSTABLE
• Pods and fuel cells can be damaged by dragging them on shelves
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Fuel Cells -Method Improvement
• SOLUTIONS:
• New shelves setup (or old shelves re-done) with fuel cell/pods and present moving equipment in mind
• Palletize pods and fuel cells
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Fuel Cells - After
• New shelves have been setup for fuel cells
• Removal of palletized loads can be accomplished by one worker instead of two
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BENEFITS: Palletizing Pods And Fuel Cells
• Palletizing will allow one person storage and retrieval
• 50% time savings, twenty minutes per cell or pod
• Reduce damage to pods and fuel cells
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BENEFITS: Palletizing Pods And Fuel Cells
• Standard pallets can be modified at CCAD
• Routing flow chart painted on pallets
• Pictures are illustrative only
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Palletizing Pods And Fuel Cells
• Drawings rendered by TCAT Engineer at request of supervisor (5UFE0)
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Upholstery Shop - Before
• ISSUES:• Armored seats (weigh
approximately 150 pounds)
• Must be moved twice during repair and sale
• Most workers in this shop on medical placement
• Hoists requested by H. Martinez (1/4/2000)
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Upholstery Shop -Method Improvement
• SOLUTION:• Hoist for AH-64 pilot and
co-pilot’s seats
• BENEFIT:• 50% savings in time
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Upholstery Shop - After
• Both solutions have been purchased, but no rigging apparatus
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Rubber-Working Tools - Before
• ISSUE:• Shortage of rubber-
working tools• SOLUTIONS:
• Acquire tools• Skiving knife • Stitchers in assorted sizes
• BENEFITS:• Increased
quality/proficiency• Increase productivity
10-25%• Expanded CCAD capacity
• In process as per Al Gonzales
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Rubber-Working Tools - After
• CCAD completed: Mill knives have been obtained for shop personnel
• Stitchers have not been obtained
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Implemented Suggestions
UH-60 Assembly Line - AMG
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AMG Assembly - Before
• ISSUE: Vent test plug supported by jack
• Safety issue: Jack is unstable, especially when pressure is applied
• Old plug was not reliable
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AMG Assembly-Method Improvement
• SOLUTIONS:• CCAD completed: new
vent plug• Supervisor Dan Guerra’s
suggestion
• BENEFITS:• Eliminate the need for
jack• Time savings ~ 2.3 hr.
per process
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• New vent plugs purchased by supervisor Dan Guerra
• Plug is inserted in vent opening and inflated
• Eliminates jack (safer)• Probability of passing
vent test on the first try has significantly improved
AMG Assembly - After
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Potential ROI for Vent Plug
CAT 2 hrs Labor Rate Labor CostCost of
Implementation Total CostTime Savings
(Hrs.)Before
implementation of new vent plug 14.99 $ 88.19 $ 1,321.97 $ - $ 1,321.97 2.3
Projected Time Savings
After implementation of new vent plug 1.861 $ 88.19 $ 164.12 $ 25.00 $ 189.12 13.129
Actual Time Savings
Benefit/aircraft 1,132.85$
Aircrafts per year
$ Benefit per
aircraft
Total $ Benefit per
Year19 1,132.85$ 21,524.08$
UH-60 Production Section: Operation - Vent System Test
Note: FY02 Labor Rate for ROI includes overhead costs
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Equipment Acquisition
• CCAD needs to concentrate efforts to acquire suggested tools and equipment• Assign ownership to purchase equipment and
tooling• Assign a budget for improvements• TEES/TCAT serves as a resource and
catalyst for change
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Benefits from Evaluations
• Tangible Benefits• Increased efficiency• Increased productivity• Improved quality
• Intangible Benefits• Reduced lost work days due to injury• Reduced workers’ compensation claims• Ergonomics knowledge gained• Increased worker morale
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Available Support
• TEES/TCAT pairs with trained personnel to help CCAD establish and maintain a SOLID Ergonomics Program• Dr. John F. Ayala, P.E. – depot and industrial expert• Dr. Jerome J. Congleton, C.P.E., P.E. – ergonomics expert• Research Engineers – trained in the application of ergonomics
• Training of CCAD Personnel on Basic Ergonomics Assessment tools - RULA, REBA, Strain Index, etc.
• Support Ergonomic Committee members during evaluation of shops
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Intervention Program
• Medical & Ergonomic Intervention Program • Aims to reduce Workers’ Compensation claims• Worker with pain evaluated by doctor• Case referred to Ergonomic Intervention team (48 hours)• Ergonomic Intervention team administers Body Part Discomfort
Survey (BPDS)• Ergonomic Intervention team videotapes current working
conditions and analyze tape• Supervisor implements recommended changes• Periodic follow-ups are made to determine:
• Improvement• No change• Worsening
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Intervention Program
• Transfer of knowledge• Teach workers basic ergonomic techniques• Develop training sessions• Assist personnel evaluating shops
• TEES/TCAT engineers have been successfully evaluating shops• Identify problems (medical, ergonomic, lean, etc)• Suggest solutions • Develop cost analysis on suggestion
• Reduction of Workers’ Compensation Claims• Increase productivity
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Synergy
CCAD CCADLimited
knowledgeWMSD’s
Back injuriesCarpal Tunnel Syndrome
Worker’s Comp
Basic knowledge
Prevention of Injuries
CooperationIncreased Productivity
QualityCurrent Situation Ideal Situation
CCAD + USACHPPM + TEES/TCAT= Successful Ergonomics
Program
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Questions & Answers
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Contract Vehicles
• Aging Aircraft Commands:• U.S. Army Aviation Missile Command Omnibus 2000 (O2K)• U.S. Air Force Design and Engineering Support Program (DESP)• U.S. Navy Technology Investment Agreement (TIA)
• Other Commands:• U.S. Army Simulation, Training and Instrumentation Command Omnibus• U.S. Army Medical Research Materiel Command CAAS Contract• U.S. Air Force 311th Human Systems Wing Basic Ordering Agreement
• Other Avenues:• Grants• Broad Agency Announcement (BAA)• Program Research & Development Announcements (PRDA)• Cooperative Research & Development Agreement (CRDA)• Cooperative Agreements (CA)• Texas Qualified Information Systems Vendor (QISV)
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FOR MORE INFO
Dr. John F. Ayala, P.E.210-534-7227