BEST-IN-CLASS MERCHANT SERVICES - Global … · BEST-IN-CLASS MERCHANT SERVICES First Data takes...
Transcript of BEST-IN-CLASS MERCHANT SERVICES - Global … · BEST-IN-CLASS MERCHANT SERVICES First Data takes...
BEST-IN-CLASS MERCHANT SERVICESFirst Data takes you beyond with merchant processing solutions that grow revenue
and strengthen your customer relationships.
HOW WILL YOU GO BEYOND?In an era when the banking industry is changing and profit margins
are decreasing, financial institutions are continually seeking out new
ways to attract deposits and grow revenue. To stay competitive, it’s
crucial for you to implement a banking strategy that delivers the
most value to your business—and realizes the potential of every
account.
At First Data, we’re uniquely positioned to help your financial
institution succeed. With more than 40 years of global expertise,
hundreds of products across 28 categories and 25,000 payment
experts, we offer banks the breadth and depth of solutions and
services others simply can’t. Let alone, from one single, integrated
source.
Through a partnership with First Data, you can offer your business
customers a complete suite of payment solutions – with minimal
expense and risk. First Data’s partner programs allow you to focus
on core banking products and services, while offering new and
profitable merchant solutions to your customers.
400%“The sales volume flowing through our
portfolio is now a 400% lift.”
Assistant Vice President,Associated Bank
& Innovation
Pay
ment A
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Advanced Solutions
Inform
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Ana
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FIRST DATA’S BROAD PORTFOLIOFirst Data offers the latest in intelligent, reliable merchant processing solutions
that are fast, secure and effective. Plus, we provide you with a sales force to help
leverage your brand and market presence to attract and retain new customers.
First Data helps you meet the needs of your customers to maximize the value of
your relationships plus, grow your bottom line.
That was critical too…a dedicated sales force. We talked
to other vendors that had a sales force, but they weren’t
necessarily dedicated to Hancock Bank.”
Senior Vice President,Hancock Bank
“
POS Card Acceptance
Terminals
eCommerce
Electronic Check
Acceptance
Security & Compliance
Prepaid
Mobile
Personalized Marketing
Reporting & Analytics
The ways consumers buy goods and services are
evolving every day. They expect the convenience
and access of making payments when they want
– and from wherever they want. Many businesses
are struggling to keep pace with evolving consumer
payment preferences and are looking for a one-stop
solution for all of their payment processing needs.
At First Data, our global experience across the full
payments value chain gives us unique insights into
the marketplace, allowing us to develop the most
innovative and comprehensive solutions merchants
need to leverage more value from every transaction.
We are committed to helping financial institutions
meet the continued demands for new customers,
new deposits and new sources of revenue. Through
our partner programs, we offer a comprehensive
suite of electronic payment processing solutions that
can help you broaden your banking strategy and
capture the merchant services’ market.
GO BEYOND: MERCHANT SERVICES FOR TODAY’S MERCHANT
Proven Benefits for FINANCIAL INSTITUTIONSFull Spectrum of Payment Solutions
Branded Sales Force
Streamline Operations With Minimal Expense
Customized Marketing Program
A comprehensive portfolio of solutions including
equipment deployment and programming,
customer service, terminal help desk, merchant
training and activation, online transactions,
reporting and more.
Imagine having a dedicated branded sales force that
can drive the growth of your program. Our highly
trained sales professionals will actively pursue branch
referrals as well as new customers in your market –
providing you the face-to-face touch that sets you
apart from your competition.
First Data assumes all expenses and responsibility
for back office support and merchant liability
(including underwriting, fraud and chargebacks).
Round-the-clock point-of-sale (POS) and
terminal Help Desk, as well as statement support,
chargeback support and fraud protections are all
included.
Program marketing materials are uniquely designed
to enhance your brand and grow your merchant ser-
vices program. Plus, utilize our Marketing Program
Catalog and Best Practice Guide that showcases
marketing programs used for partner optimization.
First Data has the processing solutions your clients need to enable payments anytime, anyway and anywhere consumers want.
SOLUTIONS TAILORED TO YOUR BUSINESS CUSTOMERS
FIRST DATA ADVANTAGE
With First Data’s wide breadth of fast, secure and
competitively-priced solutions, accept virtually every
payment option—including MasterCard®, Diners Club
International®, Visa®, American Express®, Discover®
Network, PIN-based and signature debit cards, gift
cards and checks.
For online, phone or mail-order payments, First Data
offers state-of-the-art solutions that are convenient
for consumers, as well as secure and reliable for your
business clients.
TeleCheck offers the increased security, speed and
ease businesses need wherever they accept paper or
electronic checks—in person, by phone, mail, or online.
Merchants can process virtually any payment type with
our comprehensive suite of affordable terminals and
peripherals. Choose from all-in-one counter top models
to wireless solutions; enjoy performance, security and
reliability.
Our latest card security solution, TransArmor®, better
protects your customers’ cardholder data during and
after the transactions.
Gift cards and incentive programs are the fastest
growing segments in retail. First Data offers the
innovative solutions businesses need to help attract
new customers, drive incremental revenue, build
brand awareness and lower costs.
Your business clients can offer their employees and
customers the convenience, savings and security of
a prepaid debit card program.
With tools like Business Track and MerchantInsider.com
you clients will enjoy fast, unlimited access to our online
merchant community, as well as a robust web-based tool
to help you better manage your financial well-being.
BENEFITS
Business owners will enjoy the dependability of 99.9%
uptime and benefit from fast funding for major credit
cards. Rely on 24/7/365 service and support and keep
compliant with payment network regulations.
Easily enable acceptance for credit, debit, e-check
and other payment alternatives for online, phone or
mail-order transactions and protect card-not-present
payments from security risk and fraud. Plus, turn any
PC with Internet access into a point-of-sale terminal.
Convert a paper check into an electronic transaction
right at the point-of-sale with TeleCheck Electronic
Check Acceptance®. Provide a secure way for
customers to pay by check over the phone and easily
accept ACH payments over the Internet. Also, enjoy
less hassle and faster access by remotely depositing
checks into your bank account.
Your clients will enjoy ultra-fast processors and built-in
printers that connect via IP and dial up, including
optional Wi-Fi through First Data’s full line of POS
terminals. With many options to lease, rent or purchase
First Data terminals, we have the right terminal at the
right price.
Benefit from world-class security built into the
infrastructure and feel secure with the double security
of encryption and tokenization. Protect your bottom
line by minimizing the risk of stolen cardholder data
while simplifying the annual PCI DSS audit process.
Your clients can easily establish and manage a store-
brand gift card program with our turnkey solutions.
Ensure that card account balances are accurate with
real-time transaction processing.
Gain cost savings and control from paperless payroll
through our Money Network® Payroll Distribution
Service. Provide unbanked employees payment
through a reloadable debit card and enable employees
to access wages through ATMs and check-cashing
locations, write checks, and receive 24/7 support.
Access helpful tips, review products and purchase
supplies; track real-time financial activity, drill down
on transactions, and create custom reports.
SOLUTION
Acquiring
eCommerce
TeleCheck®
Terminals & Point-of-Sale Solutions
Security & Compliance
Gift Cards & Incentive Programs
Payroll & General Purpose Cards
Information & Analytics
First Data was ranked NUMBER 1 IN THE FINANCIAL DATA SERVICES CATEGORY of the Fortune 500 list for five years running (2007-2011)
Merchant Services Positively Affects Other Bank LinesYour bank customers that use Merchant
Services are unique in the fact they carry
higher balances – by offering Merchant
Services along with your other business
banking solutions, you can entice this
desirable market.
As your alliance partner, First Data
provides sales, product and marketing
expertise, world-class customer service,
insight into consumer behavior and
payment expertise. With scores of
financial institution relationships, First
Data is helping financial institutions of
all types and sizes grow their merchant
business.
Grab Market Share with Merchant Acquiring ServicesBy offering Merchant Services, you not only
offer your existing customers expanded
services, you can also capitalize on the
1.1 million merchants who are looking for
Merchant Services each year.
At First Data, we help to build stronger,
more profitable customer relationships.
We provide a professional, branded
sales force to manage the growth
of your program. Our team will help
implement and manage your merchant
services program ensuring your clients’
expectations are always exceeded.
Build Strong, Lasting RelationshipsAs competition and legislative changes
continue to erode margins on traditional
banking products, few institutions have
fully tapped the potential that resides
in their market for merchant acquiring
services. And with the potential of
keeping your customers for a longer
period of time than average, that means
a stronger, lasting relationship for you.
First Data can help in offering the latest
in merchant processing solutions to your
business customers to attract and retain
customers while increasing profitability.
*First Annapolis Consulting Analysis
MERCHANT SOLUTIONSTHAT DELIVERMerchant Processing solutions provide measurable gains in business acquisition
and customer retention, all of which means a better bottom-line for you.
7M154%Small business customers with Merchant
Services maintain their current banking
relationship 15% longer*.
15%
*First Annapolis Consulting Analysis *First Annapolis Consulting Analysis
Small business customers that use
Merchant Services have a 154% higher
average deposit balance*.
Over 7 million small businesses accept
card payments, with an average of
1.1 million merchants making a buying
decision every year*.
HOW DO YOU HELP YOUR CLIENTS GO BEYOND TO…• Accept virtually every type of payment?
• Receive fast funding for all card types?
• Provide American Express® one settlement/one statement?
• Easily access their payment activity reporting online 24/7/365?
• Better protect their customers’ data and their own business?
• Drive revenue with gift and incentive card solutions?
FIRST DATA. MERCHANT SOLUTIONS.
FIRST DATA GOING BEYOND+40 years in the business
+28 product categories, hundreds of products
$1.4 trillion settled annually
+6 million merchant locations worldwide
744 million card accounts on file
FOR MORE INFORMATIONContact your First Data sales representative or visit firstdata.com
© 2011 First Data Corporation. All Rights Reserved. All trademarks, service marks and trade names referenced in this material are the property of their respective owners. Cards issued by MetaBank™.
2001-1211
The quality of a business checking account that
is accompanied by a merchant service product is
much, higher than a checking account without the
attachment.”
Director of Small Business Banking,Associated Bank
“