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    1 NOKIA Nokia Mobile E-business.PPT/ 27.10.2000 / Johan Bergquist

    End user

    Home

    Corporate

    Operator

    Authorities

    Industry

    Creating Value through

    Innovation- Mobile e-BusinessJohan Bergquist, Ph.D.

    Senior Research EngineerNokia Research Centre, Tokyo

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    What is Mobile E-business?

    MobileCommerce

    Mobile E-business

    Facilitatingtransactions

    on the move

    MobileProductivity

    Enabling mobilebusiness processes

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    Mobile phone centric future

    Millions

    1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

    1,400

    1,200

    1,000

    800

    600

    400

    200

    0

    More handsets than PCs connected to

    the Internet by the end of 2003 !

    More handsets than PCs connected to

    the Internet by the end of 2003 !

    Projected

    cellularsubscribers(Nokia 2000)

    Projected PCsconnected tothe Internet(Dataquest 02/2000)

    Projected Webhandsets(Nokia 2000)

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    0

    20,000

    40,000

    60,000

    80,000

    100,000

    120,000

    1996 1997 1998 1999 2000 2001 2002

    Internet User (Land line)

    Browser Phone user 82% of Total Internet User

    50% penetration

    60% penetration

    40% penetration

    80%of Cellular User66%of Total Internet User

    7% of Cellular User70% of Total Internet User

    90% of Cellular User

    40% of Cellular User58% of Total Internet User

    Internet User Forecast

    In Japan market, sometime in 2001, browser phone userwill be larger than standard (PC base) internet user.

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    Evolution

    Mobile phone is the core device withinthe evolving Mobile Information Society

    Mobile commerce will be a key areawithin the expanding functionality of themobile phone

    Common transaction framework and

    shared solutions roadmap is a prerequisitefor rapid mass market take-off of mobilecommerce

    Mobile phone is rapidly evolving intodrastically more than a wireless phone - itis transforming into a Personal TrustedDevice

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    Mobile phone as the ultimate digital wallet

    Mobile phones can handle all transaction related functions Utilization in both virtual and physical worlds Banking and trading

    Payment alternatives Loyalty and bonus programs Security and ID functionality

    Cartoons! Banking! Travel!

    Fun!

    Institutions!

    Restaurants! Ticketing!

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    The Mobile E-business development path

    MobileExtension

    MobileExtension

    MobileExtension

    SecureIdentity

    SecuredIdentity

    GuaranteedPayments

    SecuredIdentity

    GuaranteedPayments

    Context

    -sensitivity

    MobileExtension

    ConsumerValue-add

    Time

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    Secure Identity is My Identity

    PersonalizationMy servicesMy interests

    Guaranteed paymentsMy moneyMy assets

    Context-sensitivityMy location

    My timeConsumer convenience Ease-of-Use for me!

    Security My privacy

    SECURE IDENTITY

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    Digital signature Application level procedure needed to fulfill the criterion

    of non-repudiation

    WMLScript Crypto Library, WML SignText and WIM Separate key only for signing and Persona Identification

    Number asked every time

    Replaces the need for visual check of ID cards, hand-written signatures and paper receipts Legislation developing favorably in many leading markets

    e.g. Europe via European Union Directive

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    MobileInformation

    Society

    WAP

    Connectivity

    Multimedia GPRS, 3G

    Internet

    Bluetooth

    Applications Symbian

    Synchronization SyncML

    Enablers of Mobile Information Society

    MeT Transactions

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    What is MeT?

    To Create a Frameworkfor how secureMobile electronic Transactions can behandled by a mobile device

    Ensuring a consistent user experienceindependent of device, service andnetwork.

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    The Mobile Electronic Transactions Initiative(MeT)

    An initiative by Nokia, Ericsson, Motorola, andSiemens

    Core MeT technologies WAPspecifies the global Mobile Internet WIMspecifies the security element utilised

    Bluetooth for local communication Mobile Public Key Infrastructureas the security framework

    All open, globally accepted industry standards

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    PKI infrastructure

    Based on asymmetric cryptography (public and privatekeys)

    PKI is a system to manage the keys, certificates on theInternet

    Created for the Internet but has not been widelysuccessful because of easy substitutes

    WAP PKI Document draft in the WAP Forum Addresses certificate enrollment etc.

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    WAP + PKI = Total Security Architecturefor Mobile E-business

    WAP

    Server Origin ServerWIM

    CertificationAuthority

    Directory

    WTLS Encryption

    WMLScript DigitalSignature

    CertificateAccess

    Publishing

    WAPTerminal

    Now

    WAP 1.2

    SSL

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    GSM - SIM

    For payments,access to net bank etc

    Chip card semipermanently inside the phone

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    Mobey Forum

    Customer value by aggregating the requirements of the financial industry on the mobile financial servicesdevelopment path

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    Categories of mobile payments

    Payments via financial service system Credit/Debit card, electronic fund transfers Strong potential through wide consumer adoption,

    global reach and strong back-end infrastructure Intermediated payments

    Operator billing, loyalty points

    Suitable especially for small payments Direct payments

    E-cash and electronic purses yet to show popularity Peer-to-peer payments e.g. over Bluetooth possible

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    The impact of virtual presence

    A fundamental change in the relationshipbetween buyer, seller and a 3rd partyhandling the payments

    Anon-face-to-face transaction that fulfills theauthentication and non-repudiation criteria of a face-to-face transaction

    Re-engineering the shopping experienceby combining local area connectivity andglobal network resources

    Bluetooth-based instant connection with localdevices such as vending machines but stillaccess to network resources such as paymentmethods

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    Secure Access Device

    Consumer

    Transaction

    Applications,Data

    Thin Client

    Identification

    Security Module?

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    Secure Signing Device

    Consumer

    Digitally Signed Transaction

    Applications,Data

    Thin Client

    Identification

    WIM

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    Secure Payment Device

    Identification

    Payment Transaction

    Payment Application

    (SW or HW)

    Merchant

    AcquirerIssuer

    Consumer

    or Server-assistedPayment Application

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    End user

    Home

    Corporate

    Operator

    Authorities

    Industry

    Thank You!