Benefits Management in an Agile World, presentation, Matt Williams, London, 23 June 2016
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Benefits Management in an Agile World Matt Williams PMP, MAIPM Managing Director Connexion Systems
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Transcript of Benefits Management in an Agile World, presentation, Matt Williams, London, 23 June 2016
Benefits Management
in an Agile World
Matt Williams PMP, MAIPM
Managing Director
Connexion Systems
Benefits Management
Textbook Definition
– “The identification, definition, tracking,
realisation and optimisation of benefits at
initiative and portfolio level”
Steve Jenner, Managing Benefits
Benefits Management
Real Life Definition
– “What you do after you have delivered
the project”
– “The thing you do once you’ve spent all
the budget”
Traditional vs Agile Approach
Traditional Agile
Amplify 4-step investment process
What Defines Project Success?
1st Dimension
– On Time
– On Budget
– To Scope
2nd Dimension
– Did we create business value?
Source: Delivering Major Projects in Government, National Audit Office (UK), 2016
More Value, Delivered Earlier
Amplify 4-step investment process
Integrated Project and Benefit
Delivery Schedule
Amplify 4-step investment process
An Agile Approach to Delivery Allows
Sponsors To:1. Review performance to date versus the business case
at regular intervals
2. Check that the direction and end state are still sound
(ie no significant shift in the market or new disruptors)
3. Determine whether the investment is still the best option
for future capital investment (Portfolio Optimization), or
whether further investment is perhaps warranted to
exploit the opportunity.
What Does This Look Like?
For a Business Case
What Does This Look Like?
For an Individual Benefit
This All Starts with the
Business Case The Business Case is the Mandate from the
organisation to deliver value
It is not just used to ‘justify’ the investment of
resources, but as a roadmap to value creation
Includes lead indicators to measure
performance during delivery
Should be reviewed regularly to consider
internal and external factors
Examples of Measurable
Lead Indicators Outcome – Reduce Smoking Related Deaths
Lead Indicator – Smoking Rates
Lead Indicator – Quitting Intentions
Outcome – Reduce staff in call centre
Lead Indicator - % of self service transactions
Lead Indicator - % of customers who use similar technology elsewhere
Business Case Reviews
Need to regularly review each business
case to determine:
– Initiatives are still strategically aligned
– Delivery Performance ($, time)
– Benefits are likely to be realised
If an initiative no longer fits, have the
decency to kill it!
NO MORE ZOMBIE PROJECTS!
Contact
Matt Williams PMP, MAIPM
Managing Director
Connexion Systems Pty Ltd
M: +61 414 847 040
W: www.connexion.com.au
This presentation was delivered
at an APM event
To find out more about
upcoming events please visit our
website www.apm.org.uk/events
