Benchmarking OpenSource

Copyright © by Mind Source A-BOS-Open Source-BenchmarkingOpenSource-2013-01-21

Mind Source

Open Source Software Benchmarking


Mind Source is a company specialized in Consultancy and Outsourcing Services

Projects based in technology in the areas of Information Systems, Electronics and

Telecommunications.

Our differentiation in each project results of the partnerships win-win that we create

with each Client and results from, the dedication of a Team of professionals with

extensive experience in the areas mentioned, offering to each Client and Partner SLA's

with a great flexibility and responsibility, through professional services in Project

Management and a deep knowledge in the technological realities in which it operates.

M A I N FAC TO R S O F D I F F E R E N C I AT I O N

Orientation to the Client’s Business

Attraction and Retention of Talent

Partnerships


The benchmarking aims to identify the best Open Source solutions with support, which

collects positive accolades from the market. We started by the analysis of a wide range

of solutions followed by a set of evaluation itens, previously defined to answer the

most relevant Client´s core business concerns.

Mind Source addresses technology according to the environment challenges of each

Project. Our mission is to find the most creative solutions to promote the best results

for the market.

Our main goal is based on this assumption: suggest the best tools according to the

budget and expectations of each Client , that trusts in our performance.

Each technical area defines the best 5 solutions based on following relevant itens:

Licencing Type

Last version release

Support Type

Host Environment

Build to Change


Open Source Tools for Project Management The benchmark was based on a set of tools completely free to use with multiple hosting solutions, with various customized modules with different types of licensing (Open Source, GPL, CPAL, and so on). Today the market offers various Project Management tools. Should we bet on Open Source solutions? Instead of answering the question, we would like to present alternative solutions to the most relevant, reputable and expensive market tools (ex, HP PPM, Clarity, EPM, and so on). This benchmark aims to be the beginning of new approaches.

benchmarking aim

scope analysis of top 5

top 5 analysis of other solutions

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Features OpenERP Project.net Project-Open Endeavour

Software Project Management

Redmine G

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Licencing Type Open Source GPL Proprietary , GPL GPL GPL

Last version release Dec 2012 Jun 2012 Oct 2012 May 2011 Jan 2013

Support Type N/A Comercial Comercial Online Online

Host Environment Saas, Web,

Hosted on-Premise Web Web Web Web

Build to Change High High High Medium Medium


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glossary references

Features OpenERP Project.net Project-Open Endeavour

Software Project Management

Redmine O

the

r C

har

acte

rist

ics

Collaborative software Yes Yes Yes Yes Yes

Issue tracking system Yes Yes Yes Yes Yes

Scheduling Yes Yes Yes Yes Yes

Project Portfolio Management Yes Yes Yes Yes Yes

Resource Management Yes Yes Yes Yes No

Document Management Yes Yes Yes Yes Yes

Workflow System Yes Yes Yes No Yes

Reporting and Analyses Yes Yes Yes No No

<


Endeavour Open ERP Project-Open Project.net Redmine

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Endeavour

Solution to manage large-scale enterprise software projects in an interactive and incremental development

process. It was founded in September 2008 with the intention to develop a solution for replacing expensive

and complex project management easy to use, intuitive and to realistic systems, by eliminating features

considered unnecessary. In September 2009 the project was registered by SourceForge. From April 2010 was

included by their blog with an average of 210 weekly downloads.

Can be deployed in any Java EE-compliant application server and any relational database running under a

variety of different operating systems. Its cross-browser capability allows it to run in most popular web

browsers.


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Endeavour

Web-based and cross-browser solution, focused to manage the creation of large-scale enterprise systems in

an iterative and incremental development process. Developed using the Java Platform Enterprise Edition

(Java EE) and can be deployed in any Java EE compliant application server and any relational database

running under a variety of different operating systems.

The features supports use case management, Iterations, Project Plan, Change Requests, Defect Tracking, Test

Cases, Test Plans, Tasks, Document management, Reports and many other process artifacts. Designed with

the priority of being intuitive and easy to use by avoiding unnecessary features that might increase

complexity.


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OpenERP

Allows business management. Supports company profile allowing sales, purchases and accounting workflow

control. When required, can be customized at assets, trading, production and stock management levels.

Personnel management, project management, planning and statistics are all part of the package and financial

management, from budget to payment of orders to analysis of the financial situation.

It allows user interface customization to manage business processes with a few clicks. The same version can

be used locally or online. The complete set of services which they provide (On Line and On Site) bring great

value for customers. The only suppliers to guarantee migration services for a fixed fee.


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This new developed version brings awareness to the business market, due to its unique features and form

which is presented to the people, considering the desire to have web friendly international business

management and simultaneously ease of use.

Other features from the latest version, include object, work flow and report editing. Can provide ergonomic

calendar views with fully integrated documentation. In order to justify the selection of a business software,

one should always evaluate the purpose.

OpenERP


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Project-Open

Application created by a team based in Spain and Germany. With project planning Top-down/Bottom-up

features, projects may consist in an arbitrary number of subprojects and tasks. Using a top-down approach, a

project total budget is split over a number of subprojects. In terms of financial estimations, the system

indicates if the sum of planned units for each task in a subproject is beyond its estimated budget. Using a

bottom-up approach, a group of tasks can be aggregated to a sub-project, and multiple subprojects can form

a main project. The budget of the main project is calculated based on the estimations made on a task level.

The capacity management is performed based on resource assignments defined on a project level, a resource

report indicates availability, or oversubscription, of resources across all open projects. Project completion

tracking: Each task owner reports task completeness. A weighted total completeness is calculated by the

system. Export to/import from OpenProj, GanttProject and Microsoft Project: Projects can be exported and

further edited using either of the three desktop applications. The results than can be re-imported. New

Projects Templates can be created based on existing projects.


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When it comes to web-based project management software, there are many choices in the market – all with

various degrees of sophistication and usability. Project-Open has been around for a few years, but never

received the recognition that it deserves. With the recently developed version 3.4, we recommend the

inclusion on the short list when considering new project management systems. When expected to be another

task scheduling tool, think again. In addition to traditional project planning and tracking, the comprehensive

software package also supports a number of other processes in the areas of finance management, human

resources, collaboration, CRM, and much more.

Project-Open


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Project.net

Enterprise scale project management application for Microsoft Windows and Unix operating systems.

Project.net is commercial open source. Support and training are available from Project.net Inc. of Bedford,

Massachusetts. IT was founded in 1999 to develop project collaboration applications using Internet

technologies. The company's initial focus was building and deploying a collaboration engine for use by public

and private web-based exchanges. In 2002, PC Magazine awarded Project.net with the Editors' Choice award

in a review of web-based project management applications. In 2006 launched the open source version of

Project.net’s project and portfolio management (PPM) application. The Open Source Business Conference

awarded three open source projects (including Project.net) as "ones to watch" shortly after the acquisition.

It is currently used by more than 50,000 people worldwide to help manage their projects[citation needed].

University Business Magazine published an article on Project and Portfolio Management that reviews the

need for and use of Project.net in the facilities department at Cornell University.

Project.net is the first Open Source PPM Application to be included in Gartner's: Magic Quadrant for IT

Project and Portfolio Management. Project.net was included in the June 7, 2010 report ID Number:

G00200907.


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Software for project portfolio management - and at a great price since it's an Open Source program.

However, it is important to note that just because the price is right doesn't make it a good fit for small

businesses or freelancers - it's much too much for this group. Instead, Project.net is best for start-up

companies, IT, and enterprises that require a detailed project management option for their software.

Project.net


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Redmine

Free and Open Source, web-based project management and bug-tracking tool. It includes a calendar and

Gantt charts to aid visual representation of projects and their deadlines. It handles multiple projects. Redmine

provides integrated project management features, issue tracking, and for multiple version control options.

The design of Redmine is significantly influenced by Trac, a software package with some similar features.

Redmine is written using the Ruby on Rails framework. It is cross-platform and cross-database. It is part of

the Bitnami app library that provides an installer and virtual machine for ease of deployment.


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Reminds software Trac except that Redmine is written in Ruby using the Rails framework. Redmine contains

a lot of functionality geared heavily towards developers. It’s powerful but may take some getting used to.

This open source project management application is ideal for developers who are familiar with Ruby and

need self-hosted software written in their favorite language. The default interface is not as clean as Open

Atrium or Collaborative, but the whole point of open source is that it is free and you can contribute your

enhancements back to the development community.

Redmine


Features Onepoint Project Dolibarr ERP/CRM

eGroupWare TeamLab G

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Licencing Type

Proprietary GPL GPL GPL


Nov 2010 Jul 2012 May 2012 N/A

Support Type Online Online Comercial Online

Host Environment

Saas, Web Web Web Saas, Web

Build to Change

Low Low Low Low

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>


Features Onepoint Project Dolibarr ERP/CRM

eGroupWare TeamLab O

the

r C

har

acte

rist

ics

Collaborative Software Yes Yes Yes Yes

Issue tracking system No No Yes Yes

Scheduling Yes No No Yes

Project Portfolio Management Yes Yes Yes Yes

Resource Management Yes Yes Yes No

Document Management No Yes Yes Yes

Workflow system No No No Yes

Reporting and Analyses Yes No No No

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glossary references

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Agile – Agile software development is a group of software development methods based on iterative and incremental development, where requirements and solutions

evolve through collaboration between self-organizing, cross-functional teams. It promotes adaptive planning, evolutionary development and delivery, a time-

boxed iterative approach, and encourages rapid and flexible response to change. It is a conceptual framework that promotes foreseen interactions throughout

the development cycle.

Cloud Computing – The delivery of computing and storage capacity as a service to a community of end-recipients. The name comes from the use of a cloud-shaped

symbol as an abstraction for the complex infrastructure it contains in system diagrams. Cloud computing entrusts services with a user's data, software and

computation over a network.

CPAL – Common Public Attribution License ("CPAL") is a free software license approved by the Open Source Initiative in 2007. Your goal is to be a general license for

software distributed through a network. It is based on Mozilla Public License.

CRM – Customer Relationship Management (CRM) is a widely implemented model for managing a company’s interactions with customers, clients, and sales prospects. It

involves using technology to organize, automate, and synchronize business processes—principally sales activities, but also those for marketing, customer

service, and technical support.

ERP – Enterprise resource planning (ERP) systems integrate internal and external management information across an entire organization,

embracing finance/accounting, manufacturing, sales and service, customer relationship management, etc. ERP systems automate this activity with an

integrated software application. The purpose of ERP is to facilitate the flow of information between all business functions inside the boundaries of the

organization and manage the connections to outside stakeholders.

benchmarking aim

scope analysis Top 5


glossary references

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Gantt Chart – Gantt chart is a type of bar chart, developed by Henry Gantt, that illustrates a project schedule. Gantt charts illustrate the start and finish dates of the

terminal elements and summary elements of a project. Terminal elements and summary elements comprise the work breakdown structure of the project.

SaaS – Software as a service (SaaS, pronounced sæs or sɑs), sometimes referred to as "on-demand software"[citation needed], is a software delivery model in which

software and associated data are centrally hosted on the cloud. SaaS is typically accessed by users using a thin client via a web browser.

WBS – A work breakdown structure (WBS), in project management and systems engineering, is a deliverable oriented decomposition of a project into smaller

components. It defines and groups a project's discrete work elements in a way that helps organize and define the total work scope of the project.

GPL – GNU General Public License (GNU GPL or simply GPL) is the most widely used free software license. The GPL is the first copyleft license for general use, which

means that derivative works can only be distributed under the terms of same license. Under this philosophy, the GPL grants recipients the rights of free

software definition and uses copyleft to ensure the freedoms are preserved, even when the software is changed or added. This is in distinction to the premise

of free software licenses, in which the BSD licenses are the standard examples.

Online Collaboration Tool – Collaborative software (also referred to as groupware) is computer software designed to help people involved in a common task achieve

goals. One of the earliest definitions of “collaborative software” is, "intentional group processes plus software to support them." (Peter and Trudy Johnson-

Lenz).

Open Source – In production and development, open source is a philosophy, or pragmatic methodology that promotes free redistribution and access to an end

product's design and implementation details.

Proprietary – Proprietary Software is a software licensed under exclusive legal right of the copyright holder. The license is given the right to use the software under

certain conditions preventing other uses, such as modification, distribution or re-engineering.

benchmarking aim

scope analysis top 5


glossary references

< >


http://pt.wikipedia.org/

“1st Open Source Project Portfolio Management (PPM) Solution Included in Magic Quadrant”

Bedford, Ma. — July 20, 2010 — Project.net Inc., the leader in collaborative Project Management and Portfolio Management (PPM), has been included by Gartner, Inc. in

its "Magic Quadrant for IT Project and Portfolio Management Applications" research report. Project.net provides organizations with an enterprise-grade, customizable

and robust alternative to expensive and proprietary monolithic applications.

"It's great that Gartner has recognized Open Source as a credible contender in this space that has historically been the exclusive purview of large software vendors," says

Peter Winston, CEO. "We've long known that Project.net's open source approach is ideal for implementing effective, flexible, and affordable Project Management."

Long a leader in innovative project and portfolio management, Project.net is being downloaded from SourceForge hundreds of times per day and through strong

international adoption is increasingly becoming Where the World Works™. The extensive Project.net community enables adopters of all sizes and capabilities to optimize

the performance of their organization within Project.net's collaborative and comprehensive project management framework.

In addition to acknowledging that Project.net is "one of just a select few open-source/commercial PPM systems available" Gartner also notes Project.net's mid-market

appeal and penetration, “In addition to supporting up to thousands of end users, Project.net can also support very small project workgroups." Gartner also

acknowledged Project.net's extensibility with other packages that expand overall functionality and capability.

Gartner, Inc.’s Magic Quadrant for IT Project and Portfolio Management report is available for purchase form Gartner's website.

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Open Source Tools for Business Intelligence The analysis was based on characteristics and support technologies recognized by the market. We evaluated the most relevant in Business Process Manager, considering their capacity in specific areas. Thus, the analysis of all these features allows an objective comparison between different technologies and the best that can accommodate to the Clients expectations. The following parameters were considered:

Data Integration Capacity; Easy way in creating Dashboards e Reports; Analytical of Big Data; On-line Analytical Processing (OLAP); Interactive graphics; Solutions support.

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Features Actuate BIRT JasperSoft’s Pentaho Tableau Tibco G

en

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ara

cte

rist

ics

Licencing Type

Eclipse

LGPL V2.1

LGPL V3 LGPL V2.1 LGPL V3


4.2.1 Sep 2012

5.0 Nov 2012

4.8 Nov 2012

7.0.13 Feb 2013

8.1 Oct 2012

Support Type Online Comercial Online Online Online

Host Environment

Windows 32-bit e Linux

OS X não tem suporte oficial

Windows, Linux , Mac OS X

Windows & Unix Window s Windows e Unix

Build to Change

High Medium Low High Medium

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Features Actuate BIRT JasperSoft’s Pentaho Tableau Tibco O

the

rs C

har

acte

rist

ics

Data Integrator (ETL) No Yes Yes Yes No

Reporting Yes Yes Yes Yes Yes

Interactive Graphics Yes Yes Yes Yes Yes

OLAP Yes Yes Yes Yes Yes

DashBoards Yes Yes Yes Yes No

Big Data Analytics No Yes Yes Yes Yes

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benchmarking aim

scope analysis Of top 5


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ActuateOne BIRT Jaspersoft Pentaho Tableau Tibco


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ActuateOne BIRT

Ensures common reporting interface work to the organizations with minimal effort. BIRT technology permits

complete creation of information applications. It allows Information Technologies to create portals,

dashboards, interactive reports and web sites that blend perfectly with any application that display

information at any level of complexity and interactivity.

One major limitation, does not support a Report Server (required for actions such as: user management,

security, notifications, among others and is only available in commercial versions), which makes their use

limited to Reporting Projects in a format purely open source.


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Strong Business Intelligence tool with an higher level of usability compared to their competitors. Named the

leading in Open Source BI by Forrester Research ranking, which highlighted the sophisticated tools

developed based on user requirements, portability, scalability, adaptability and interactivity.

ActuateOne BIRT


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Provides integrated reporting, dashboards, analysis and data integration to enable companies to make better

and faster decisions. Jaspersoft's iReport when analyzed in terms of their usability is much lower than their

competitors in some common operations (as an example, the creation of aggregates).

It also suffers from some “age", both at the level of interactivity of reports as to the level of some recent

standards for web (CSS, XML, and others.), non-integrated in the tool from the beginning but supported in

some native ways, however are more difficult to use.

Jaspersoft


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Extremely solid. It incorporates all the functionalities needed to support the full range of reports traditionally

required, simple or more complex.

The ad hoc reports are much more dynamics, providing to the business users the elaboration of their own

data reports using only the Drag and Drop action.

Jaspersoft


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Pentaho

Technology created to be a platform for Business Intelligence (BI) with modern character. It has several

suites that form a complete BI platform, which was developed, distributed and implemented in open source

format.

The technology provides components to implement processes controlled by an automated

workflow, customized web portals with support to portlets and single sign-on, amongst others. The platform

executes all their BI solutions as services and therefore it is possible to grant access to these resources to

external systems through web services. The suites are responsible for implementing BI solution, by the

process control, visualization, security and auditing. They also have the function of controlling the repository

and execution solutions, access to databases, schedules, permissions, e-mail services and other background

activities. Moreover, some features more complex for reports, such as graphics, don’t have the level of

maturity and also the usability as evident as competitors tools.


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Presents great flexibility and independence between various different platforms. Offers a great and language

similar to excel ease of use wizard, which simplifies the dynamic by users not used to already known "tough

schedule".

Allows dynamic cubes creation, that provides an analysis of the information much faster and detailed,

essential to support decision making within an organization.

Pentaho


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Tableau

Ease of use and fast implementation software, allows less experience user´s in the world of business

intelligence.

Tableau enables IT environments connection providing business users with a complete flexibility to discover

patterns and trends from their data. They can easily create share reports and dashboards and visualizations,

keeping rules and protocols.

The solution enables non-technical users to create interactive dashboards in real time. It is considered a niche

provider, without the depth and breadth of a traditional BI platform. As a result, the solution is usually

positioned as an add-on to the more traditional offerings BI Platform / Suite.

Tableau Server enforces the security and user authentication at the level of the Active Directory.


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Through rich data visualization offers an intuitive interface.

Permits gather of all the data for business dashboard, allowing publish on the web to perform operations

such as filters, selecting data through browsers, among others, also SharePoint workspace incorporation to

send a link through email.

Tableau content is automatically optimized even for mobile users. All data sources are supported - including

new technologies as Handoop. The decision making becomes faster and more easily. The Return on

Investment (ROI) is achieved very quickly.

Tableau


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Automate systems, data, processes, business rules and people is the core of TIBCO platform, creating an

environment that allows free flow of information throughout the company in real time. Unique ability to

seek platform, understanding and answer events in real time. These advantages promote a wide visibility on

trends and opportunities, as well as intelligence and agility to recognize and react instantly to key events - the

capture of opportunities and risks - avoiding the shortening time frames.

Particularly suitable for transforming the business into a company event enabled, allowing it to address the

current challenges.

Tibco


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Offers rich data visualizations throughout an intuitive interface and comprehensive analysis with predictive

capabilities in memory.

With the processing power of analysis in real-time of events, the platform enable users to achieve the

competitive advantage for, an average, of two seconds.

Tibco


Eclipse – Eclipse Public License (EPL) was created to be a free software license easier to use for business rules and presents the simplest copyleft licenses such as the

GNU General Public License (GPL). EPL licensed users can use the programs, modify them, copy and modify versions in some cases being forced to provide

their own changes.

LGPL – A lesser general public license written in 1991 and updated in 1999. It is a free software license written as a compromise between GPL and the most permissive

licenses (BSD, MIT). The main difference between the GPL and the LGPL is that it allows the association with programs that aren’t under the GPL or LGPL,

including proprietary software.

GPL – GNU General Public License (GNU GPL or simply GPL) is the most widely used free software license. The GPL is the first copyleft license for general use, which

means that derivative works can only be distributed under the terms of same license. Under this philosophy, the GPL grants recipients the rights of free

software definition and uses copyleft to ensure the freedoms are preserved, even when the software is changed or added. This is in distinction to the premise

of free software licenses, in which the BSD licenses are the standard examples.

GPL v2 – The main difference in this version to version 1 (one) is that there is a clause that says "if someone has restrictions, preventive of distribute software covered by

the GPL license in a way that respects the freedom of others to do so, this someone cannot distribute in any way.

GPL v3 – Were introduced changes to the license under the scope of software patents, license compatibility and free software definition of source code and hardware

restrictions on software modification.

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Actuate BIRT

http://www.actuate.com/home/;

http://www.innoventsolutions.com/birt-review.html;

JasperSoft

http://www.innoventsolutions.com/jasper-review.html;

http://www.jasperforge.org;

http://www.jaspersoft.com;

Pentaho

http://www.pentaho.com/;

http://www.innoventsolutions.com/pentaho-review.html;

Tableau

http://www.tableausoftware.com;

TIBCO

http://www.tibco.com.

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glossary references


Open Source Tools for Customer Relationship Management The research goal is to evaluate the best CRM (Customer Relationship Management) Open Source solutions that include support, ensuring quality guarantees on an enterprise use. Besides the identified relevant features that help analyze any Open Source solution, the main focus of this benchmarking is to evaluate the core features of an ERP system, such as: Sales Cycle - with contact management, exploration, monitoring and sales

forecasts; Service / Customer support - managing service processes, incidents, complaints and

knowledge; Marketing - campaign management through sending mass e-mails to target

customers or newsletters, allowing the analysis of results of the same.

Additionally to the actual mobility needs, the existence of solutions was also evaluated

and the integration with social networks (Linkedin, Facebook, Twitter) and existence

of extra modules like e-Commerce, ERP (Enterprise Resource Planning) and Project

Management.

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glossary references benchmarking aim




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Features Sugar CRM vTiger Open CRX OpenTaps Tustena G

en

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Licencing Type AGPL MPL MIT/BSD AGPL GPL

Last version release Sugar 6.5.9

Community Ed. Jan 2013

vTiger 5.4.0 Apr 2012

OpenCRX 2.10.0 Aug 2012

OpenTabs 1.5 Apr 2012

TustenaCRM 3.9 May 2010

Support Type Online/ Comercial Online/ Comercial Online/ Comercial Online/ Comercial Online/ Comercial

Host Environment On-Premises/

Cloud* On-Premises/

Cloud* On-Premises/

Cloud* On-Premises/

Cloud* On-Premises/

Cloud*

Build to Change High High High High High

* Cloud version with costs associated





> <

Features Sugar CRM vTiger Open CRX OpenTaps Tustena G

en

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acte

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ics Supported DBs

MySQL, SQL Server, Oracle, DB2

MySQL, Oracle Oracle, DB2, MS

SQL, PostgreSQL, MySQL

My SQL Dynamic

Databases

Base Technology PHP PHP Java Java .Net

Mobile Version * * Yes * Yes

Ex

tras

e-Commerce No - - Yes -

ERP (Enterprise Resource Planning)

No - - Yes -

Project Management * Yes - Yes Yes

* Available in module or paid version





> <

Features Sugar CRM vTiger Open CRX OpenTaps Tustena S

ale

s Fo

rce

A

uto

mat

ion

Account & Contact Management Yes Yes Yes Yes Yes

Clients, Suppliers, Competitors and Partners

Yes Yes Yes Yes Yes

Lead Management Yes Yes Yes Yes Yes

Opportunity Management Yes Yes Yes Yes Yes

Sales Process Yes Yes Yes Yes Yes

Territory Management * Yes Yes - Yes

Inve

nto

ry

Man

age

me

nt Product Catalog * Yes Yes Yes Yes

Price Books - Yes Yes Yes Yes

Vendor Management - Yes Yes Yes -

Purchase Orders - Yes Yes Yes -






> <

Features Sugar CRM vTiger Open CRX OpenTaps Tustena M

arke

tin

g

Au

tom

ati

on

Campaign Management Yes Yes Yes Yes Yes

Newsletter Management Yes - - - -

Mass Mailing /Mailing List Yes Yes - Yes Yes

E-mail Marketing/Templates Yes Yes - - Yes

Cu

sto

me

r S

up

po

rt &

S

erv

ice

Customer services and case management Yes Yes Yes Yes

Yes

Service Contracts * Yes Yes - Yes

Call Center Yes Yes - - -

Trouble Tickets Yes Yes Yes - Yes

Knowledge Base * Yes - - Yes

Customer Portal * Yes - - Yes






> <

Features Sugar CRM vTiger Open CRX OpenTaps Tustena C

ale

nd

ar

& A

ctiv

ity

Ma

na

ge

me

nt

Tasks, Meetings, Calls, Work Orders

Yes Yes Yes Yes Yes

Shared Calendar * Yes Yes Yes Yes

Activity Tracking & History Yes Yes Yes - Yes

E-mail Notifications Yes Yes Yes Yes Yes

SMS Notifications * Yes Yes - Yes

Notes * Yes Yes - Yes

Documents Yes Yes Yes Yes Yes

Re

po

rts

&

Das

hb

oar

ds

Pre-built Reports & Dashboards * Yes Yes - Yes

Customizable Reports & Dashboards * Yes - - Yes

Business Analysis & Intelligence * - - Yes Yes






> <


oci

al C

RM

LinkedIn Yes - - * -

Facebook /Twitter * - - * -

SMS * Yes - - -

Blogs /RSS Feeds Yes Yes - - -

Activity streams with social media integration

Yes - - - -

Inte

gra

tio

n

E-mail Integration Yes Yes Yes Yes Yes

Integration with a LDAP directory * - Yes Yes

Integration with MS Office * Yes

Yes Yes Yes

Web-services API – SOAP / REST

Yes - Yes - Yes

VOIP - - - Yes Yes






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ecu

rity

M

anag

em

en

t

User Management Yes Yes Yes - Yes

Profiles / Roles /Groups Yes Yes Yes - Yes

Organization-level Acess Control

Yes Yes Yes - Yes

Record-Level Security - Yes Yes - -

Audit Trail (system-wide) - - Yes - -

Pro

du

ct C

ust

om

izat

ion

Custom Forms/ Tabs/ Fields/ Views

Yes Yes - - Yes

Drag & Drop Modules/Layouts Yes Yes - - Yes

Workflows & Assignment * Yes Yes - Yes

Multi-language /currency Yes - Yes - Yes

Multi-tenancy - - - - -

Import/Export Data (Excel) Yes Yes Yes - Yes






Sugar CRM vTiger Open CRX OpenTaps Tustena









Sugar CRM

Software company based in Cupertino, California. Project created in June 2004, after John Roberts, Clint

Orame Jacob and Taylor have created the Sugar Open Source CRM in April of the same year.

Each version derived from the same code tree and the Sugar Community Edition version contains

approximately 85% of the features contained in commercial versions.






Excellent choice due to its advanced features and the possibility to be used by companies of any dimension.

Installation of Sugar CRM, as well as additional modules and language packs is quite simple, since the

administration area offers a wide variety of options and tools.

By having a wide range of capabilities Sugar CRM is loaded more slowly than other competing solutions, and

its use is a little more complex.

It has an API that extends the functionalities and enables integration with other software entities, being a

solution widely adopted. It is constantly development due to its wide community.

Sugar CRM






vTiger

Released as a variant of the Sugar CRM version 1.0 in December 2004, being the core development situated in

India.

Arose in order to be a CRM solution completely Open Source, with comparative features with Sugar CRM and

Salesforce.com.

This software allows organizational management through CRM features such as: stock management, sales

force automation, Marketing automation, Customer Support and Services, Project Management activities,

tickets management, Customer management, reports, among others.






Extremely simple to use and very intuitive. Through various partnerships and revisions, the solution was

refined, becoming more powerful and adaptable to current challenges.

vTiger CRM is a balanced option between the features offered and the cost, being totally Open Source. It

enables companies to obtain a solution that provides a wide range of features without any associated cost.

The installation is simple because all the necessary software is integrated.

vTiger






Open CRX

The core of the application and software was created in 2003.

The tool chosen for developing this application was the Open MDX and in February 2004 was launched with

the initial version of the core models

The first public version was launched on August 2004 and has developed sustainably since then, currently

covering the following features: users management, account management, product management, sales,

management and administration of modules.






Bridges the an organizations that needs a multifunctional and transversal coordination of sales management,

marketing and services management available to customers, partnerships management, supplier

management and intermediaries.

The solution requires some additional configuration on the installation process, being relatively complex and

has a standard fairly comprehensive GUI, however offers almost all the features required for enterprise

management.

Its integration with external software is also very comprehensive. This is a safety system with an easy

connection , integration (IVR, ERP, CTI, etc.) and with a simplified customization.

Open CRX






OpenTaps

Solution for small and medium-sized companies based on Apache Open for Business.

This tool includes the areas of e-Commerce, sale’s point, stock management, warehouse, ticket management,

customer management and general accounting, offering also an integrated Business Intelligence solution,

integration with mobile devices with MS Outlook and Google Calendar.






Used by numerous companies based on 'Fortune 500 to start-ups’ ranking, present in many business sectors,

such as: industry, retail, distribution, telecommunications, distributors software, hosting providers, among

others.

OpenTaps






Tustena

Born in 1998 by DIGITA as Tustena CRM, with the aim of developing a management software and web

applications, with the version in 2000, under the name E-WORK. However, due to similarities to competitor

software, the name was changed to Tustena. In 2002, this software already had about 2000 worldwide users,

being the CRM option for 30% of european companies.

This solution offers a wide range of CRM functionalities such as company management and contacts,

opportunities management, activity management, reporting, task management and many others.






Presents itself as an innovative, flexible and low cost solution, which provides a CRM solution for small to

medium size companies, counting on currently with more than 500 000 users worldwide. Initially connected

to the italian small and medium sized business market, having developed to relevant new markets in areas

such as Services, Technology and Industry.

It also provides tools of ERP software, which gives a greater coverage. Given to an advanced system of

settings and targeting enables companies to have the best solutions to fit each costumer’s reality.

Tustena


>

Features Compiere Concourse

Suite Splendid

CRM Hipergate XRMS CRM

Ge

ne

ral C

har

acte

rist

ics

Licencing Type

GPL v2 GPL GNU AGPL GNU


Community Ed. 3.5

Oct 2009

ConcourseSuite 6.2

Oct 2012

Community Ed. 7.0

Jan 2013

HipergateCRM 6.0

Sep 2011

XRMS 1.99 Jun 2011

Support Type Online/ Comercial Online/ Comercial Online/ Comercial Online/ Comercial Online/ Comercial

Host Environment

On-Premises/ Cloud*

On-Premises/ Cloud*

On-Premises/ Cloud*

On-Premises/ Cloud*

On-Premises/ Cloud*

Build to Change

High High High High High

* Cloud version with costs associated





> <


Suite Splendid


Ge

ne

ral

Ch

arac

teri

stic

s Supported DBs Oracle,

PostgreSQL My SQL,

PostgreSQL SQL Server

SQL Server, My SQL

My SQL

Base Technology Java Java .Net Java PHP

Mobile Version * * Yes - -

Ex

tras

e-Commerce Yes Yes

- - -

ERP (Enterprise Resource Planning)

Yes - - - -

Project Management Yes Yes Yes Yes -






> <


Suite Splendid


Sa

les

Fo

rce

Au

tom

ati

on

Account & Contact Management Yes Yes Yes Yes Yes

Clients, Suppliers, Competitors and Partners

Yes Yes Yes Yes Yes

Lead Management Yes Yes Yes Yes -

Opportunity Management Yes Yes Yes Yes Yes

Sales Process Yes Yes - Yes Yes

Territory Management - - - Yes -

Inve

nto

ry

Man

age

me

nt Product Catalog Yes Yes - Yes -

Price Books - Yes - Yes -

Vendor Management Yes Yes - Yes -

Purchase Orders Yes Yes - Yes -





> <


Suite Splendid


Mar

keti

ng

A

uto

mat

ion

Campaign Management - Yes Yes - Yes

Newsletter Management - - - Yes -

Mass Mailing /Mailing List - - Yes - -

E-mail Marketing/Templates - - - - -

Cu

sto

me

r S

up

po

rt &

S

erv

ice

Customer services and case management Yes - Yes - Sim

Service Contracts - Yes - Sim -

Call Center - - Yes - -

Trouble Tickets - Yes Yes Sim -

Knowledge Base - - - - -

Customer Portal - Yes * - -






> <


Suite Splendid


Cal

en

dar

& A

ctiv

ity

M

anag

em

en

t

Tasks, Meetings, Calls, Work Orders

- - Yes - -

Shared Calendar - - Yes Yes -

Activity Tracking & History - Yes Yes - Yes

E-mail Notifications - - Yes Yes -

SMS Notifications - - - - -

Notes - Yes - - -

Documents - Yes - - -

Re

po

rts

&

Das

hb

oar

ds

Pre-built Reports & Dashboards Yes Yes Yes Yes -

Customizable Reports & Dashboards Yes - - - -

Business Analysis & Intelligence Yes - - - -






> <


Suite Splendid


Soci

al C

RM

LinkedIn - * Yes - -

Facebook /Twitter - * Yes - -

SMS - - - - -

Blogs /RSS Feeds - - - - -

Activity streams with social media integration

- - - - -

Inte

gra

tio

n

E-mail Integration - - Yes Yes -

Integration with a LDAP directory - - - Yes -

Integration with MS Office Yes Yes * Yes Yes

Web-services API – SOAP / REST

- - - - -

VOIP - - - - -






<


Suite Splendid


Se

curi

ty

Man

age

me

nt

User Management Yes - Yes Yes Yes

Profiles / Roles /Groups Yes - Yes Yes Yes

Organization-level Acess Control

Yes - Yes Yes Yes

Record-Level Security Yes Yes - - -

Audit Trail (system-wide) Yes - - - -

Pro

du

ct

Cu

sto

miz

atio

n

Custom Forms/ Tabs/ Fields/ Views

- - - - -

Drag & Drop Modules/ Layouts - - - - -

Workflows & Assignment Yes - - - -

Multi-language /currency Yes - Yes - -

Multi-tenancy Yes - - - -

Import/Export Data (Excel) Yes - Yes - -





AGPL – Affero General Public License, free software license that added to GPL clauses about the use of software through networks. These clauses require that the source

code is completely made available to any user of the network, normally a web application

BSD – BSD or Berkeley Software Distribution is a family of free software permissive licenses, whose original owners were regents from the California University

(Berkeley), because this license was first written in this university. Being a permissive free software license, it places minimal restrictions to the way software

may be redistributed, in contrast with the copyleft licenses that have reciprocity and similarity requirements.

GNU – GNU General Public License, GNU GPL or simply GPL is a designation of the free software license conceived by Richard Matthew Stallman in 1989, under the Free

Software Foundation GNU project. GPL is the most used license in free software projects, due to its adoption to the GNU project and to the GNU/Linux

operating system. The software used to manage Wikipedia’s content is covered by this license, in version 2.0 or superior.

GPL v2 – The main difference between this version and the version 1 is the existence of a clause that says “if someone has imposed restrictions, that don’t allow the

distribution of software with the GPL license in a way that respect the freedom from other users to do the same, that someone may not distribute it in any

way”.

MIT – It’s a permissive free software license created by the Massachusetts Institute of Technology. It’s compatible with the GPL license

MPL – Mozilla Public License is a free software license, mainly used in Mozilla software and software related to it. Copyleft license is similar but not as rigid as the

distribution. You can create a proprietary version of a code under this license. Not compatible with GPL, ie, a module covered by the Mozilla license and a

module covered by the GPL license and can not be legally bound.





Sugar CRM

http://support.sugarcrm.com/05_Resources/03_Supported_Platforms/Sugar_6.5.x_Supported_Platforms;

http://media.sugarcrm.com/datasheets/EditionsComparison_CE.pdf;

http://www.sugarforge.org/;

http://www.sugarcrm.com;

VTiger

https://www.vtiger.com/crm/open-source/;

Open CRX

http://www.opencrx.org/tour-features.htm;

http://www.opencrx.org/license.htm;

http://sourceforge.net/projects/opencrx/;

>





OpenTaps

http://www.opentaps.org/about-opentaps/features-list;

http://www.opentaps.org/docs/index.php/Main_Page ;

http://www.funambol.com/solutions;

Tustena CRM

http://www.tustena.com/ent/en/functionalities;

http://www.tustena.com/CRM .

<





Open Source Tools for Enterprise Resource Planning This study will evaluate the best ERP (Enterprise Resource Planning) Open Source solutions which include support and ensure quality guarantees on an enterprise use. Besides identifying relevant features, the main focus of core features are: Financial and Accounting Management; Materials, Stocks and Orders Management; Sales and Services Management; Human Capital Management.

Additionally, given the actual mobility needs, the existence of a mobile solution was

also considered, whose detailed information can be consulted in the existing

references.

benchmarking aim



glossary references


benchmarking aim

scope analyses of Top 5


glossary references


Features Compiere OpenBravo OpenERP Adempiere Apache

Ofbiz G

en

ere

al C

har

acte

rist

ics

Licencing Type

GPL v2 GPL v2 AGPL GPL v2 Apache License v2


Community Ed. 3.5 Oct 2009

3.0 MP19.3 Jan 2013

7.0 Nov 2012

3.7.0 Sep 2011

11.04.02 Jan 2013

Support Type Online Online Online Online Online

Host Environment

Local Virtual Local Local Local/Web

Build to Change

High Medium High High High

>

benchmarking aim



glossary references


> <


Ofbiz

Ge

ne

ral

Ch

arac

teri

stic

s Supported DBs Oracle, PostgreSQL SQL & PL/SQL PostgreSQL Oracle, PostgreSQL Postgres, MySQL

Base Technology Java Java, Javascript, XML & XHTML

Python Java Java

Mobile Version Yes * Yes Yes Yes Yes

Co

mm

un

ity

Community Support Forums Yes Yes Yes - Yes

Wiki features and User Documentation Yes Yes Yes Yes Yes

Issue Tracking Yes - No - Yes


benchmarking aim

scope analysis of Top 5


glossary references


> <


Ofbiz C

ore

Ch

arac

teri

stic

s o

f E

RP

Financial Management Yes Yes Yes Yes Yes

Purchasing Yes Yes Yes Yes Yes

Materials Management Yes Yes - Yes Yes

Order Management Yes Yes - Yes Yes

Project Management Yes Yes Yes Yes Yes

Project Accounting Yes Yes Yes Yes Yes

Sales Management Yes Yes Yes Yes Yes

Services Management Yes Yes Yes - -

e-Commerce * Yes - - - Yes


benchmarking aim



glossary references


<


Ofbiz C

ore

Ch

ara

cte

rist

ics

of

ER

P

Performance Management Yes - Yes - -

Reporting Yes Yes Yes Yes

Procurement - Yes - - -

Manufacturing * Yes Yes Yes Yes

Warehouse Management * Yes Yes Yes Yes

Human Resources - - Yes Yes -

Accounting - - Yes Yes Yes

CRM * Yes Yes Yes Yes Yes


benchmarking aim


top 5 analysis of other solution

glossary references


Compiere Openbravo Open ERP Adempiere Apache OFBiz

benchmarking aim



glossary references


benchmarking aim



glossary references


Compiere

Solution which includes ERP and CRM components. Its directed towards small and medium companies in

areas of Distribution, Retail, Services and Industry.

Founded by Jorg Janke in 1999, it reached one million downloads by 2002. In 2006 it had 100 partners, having

in that year the main goal of making the Open Source ERP project in a growing and sustainable enterprise

solution.

Compiere was developed using Java EE technology.


benchmarking aim



glossary references


This product has several vertical solutions for the market of Distribution, Retail, Manufacturing and Services.

It also has specific business solutions to government agencies and nonprofit organizations. By using it, each

client has access to a low cost solution that allows customization in order to make it compatible with the

business requirements, using little or none development.

Compiere ERP was nominated by IDG’s 2009 InfoWorld Best of Open Source Software (Bossie) Awards as

“Best of Open Source Enterprise Software”.

Compiere


benchmarking aim



glossary references


Openbravo

Web solution for small and medium companies, distributed with the Openbravo Public Licence. Companies

will be able to automate and record their most common business processes such as sales, production,

projects, finance, business intelligence, POS, and more. There is a possibility to add additional modules by

subscribing to the commercial version of Openbravo ERP.

Defined by its green web interface, through which users can update the company information using a PC or a

PDA.

This solution was developed in Java, with focus on two main models: model-driven development and model-

view-controller.


benchmarking aim



glossary references


Openbravo

It has a competitive advantage due to a wide range of widgets that can integrate data from other enterprise

applications such as CRM, Business Intelligence, Content Management, or from other productivity tools such

as email, calendar, Twitter or Facebook.

It’s intuitive interface supports Multi-tab, multiple choice edition, column filters, among other functionalities.

Additionally, it allows a virtualized environment.

Openbravo won three times the “Inforworld’s Bossie award” for best open source software application.


benchmarking aim



glossary references


Comprehensive ERP with applications that support several business aspects such as sales, CRM, project

management, warehouse management, production, financial management and human resources, among

others.

Modular solution that allows the user to add new modules, and even customizes the interface according to

its preference.

There is a possibility to opt for an online or on-site version, but these options are paid.

OpenERP


benchmarking aim



glossary references


OpenERP

It has more than 700 modules available on Launchpad.

Includes ORM, an Workflow engine, a report and dashboard designer, an automatic migration engine, among

others. Other features include an object editor, workflow and reports.

With the use of calendars it allows a customized presentation and allows the generation of an integrated

document management system.

It has a wide scope, allowing it to be used by companies with different dimensions and business areas.


benchmarking aim



glossary references


Project oriented to the community that develops and supports the ERP, CRM and SCM open source business

solution.

This solution is aimed to be generic and easy of use, providing a wide range of online documentation and a

quick bug correction.

Adempiere


benchmarking aim



glossary references


There are several industries where this solution is used, including B2C (Business to Consumer), E-commerce,

Coatings and Chemical products, Information technologies, industry, business processes, retail and

distribution.

Besides the ERP, CRM and SCM features, Adempiere offers a financial performance analysis integrated with

POS (Point of Sale) solutions and an integrated web store.

Excellent integration with OLAP Business Intelligence, financial reports and JasperReports.

Adempiere


benchmarking aim



glossary references


Apache OFBiz

Set of business applications built on a collective architecture, using data, logic components and common

processing. Due to its flexible nature, makes these components easy to understand, extensible and

customizable.

Set of enterprise applications, already widely used and refined, helps integrate and automate many of the

business processes of companies.

Apache OFBiz includes content management system (for products, websites, general content, blogging,

forums, among others).


benchmarking aim



glossary references


Apache OFBiz

Presents itself as viable, safe and scalable. Being easy to develop and maintain, this solution allows its

developers to quickly deliver new versions and functionalities that are proposed by its countless users.


>

Features xTuple ERP5 Tryton Dolibarr WebERP G

en

era

l Ch

arac

teri

stic

s

Licencing Type

CPAL GNU GPL GPL v3 GPL v2.+ GPL v2


4.0.1 Jan 2013

5.4.6 Aug 2010

2.6.3 Feb 2013

3.2.3 Dec 2012

4.10.0 Jan 2013


Host Environment

Local Local Local Local/Web Local/Web

Build to Change


benchmarking aim



glossary references


> <

Features xTuple ERP5 Tryton Dolibarr WebERP G

en

era

l C

har

acte

rist

ics Supported DBs PostgreSQL MySQL PostgreSQL

MySQL 3,1, PostgreSQL

MySQL

Base Technology Qt, a C++ toolkit for application development

Python Python PHP PHP

Mobile Version Yes Yes N/A N/A N/A

Co

mm

un

ity

Community Support Forums Yes Yes Yes Yes Yes

Wiki features and User Documentation Yes Yes Yes Yes Yes

Issue Tracking Yes N/A Yes Yes Yes

benchmarking aim



glossary references


> <

Features xTuple ERP5 Tryton Dolibarr WebERP C

ore

Ch

ara

cte

rist

ics

of

ER

P

Financial Management Yes Yes Yes Yes Yes

Purchasing Yes Yes Yes Yes Yes

Materials Management Yes Yes Yes Yes Yes

Order Management Yes Yes - Yes Yes

Project Management Yes Yes Yes - -

Project Accounting - Yes Yes - -

Sales Management Yes Yes Yes Yes Yes

Services Management Yes - - Yes Basic

e-Commerce * - Yes - Yes -


benchmarking aim



glossary references


<

Features xTuple ERP5 Tryton Dolibarr WebERP C

ore

Ch

arac

teri

stic

s o

f E

RP

Performance Management Yes - - - -

Reporting Yes - Yes Yes Yes

Procurement - Yes - - -

Manufacturing Yes Yes - - Yes

Warehouse Management Yes Yes Yes Yes Yes

Human Resources - Yes Yes - -

Accounting Yes Yes Yes - Yes

CRM * Yes Yes Basic Yes Yes


benchmarking aim



glossary references


AGPL – Affero General Public License, free software license that added to GPL clauses about the use of software through networks. These clauses require that the source

code is completely made available to any user of the network, normally a web application.

Apache v2 – Such as the remaining Apache licenses, Apache V2 allows copy, modify and distribution of the software as well as to extend the patent rights that are

normally destined to who issues the license.




CPAL – This license is based on the Mozilla Public License, and adds the following conditions: the original developer can include its information in certain parts of the

code, and this has to be shown on the screen of the application. Additionally, when the software is executed as a network service, is triggered by an action

name copyleft which prevents that an “ASP loophole” occurs, making the available source code available to any network user.

GNU – GNU General Public License, GNU GPL or simply GPL is a designation of the free software license conceived by Richard Matthew Stallman in 1989, under the Free



B2C – Business-to-consumer or business-to-customer, refers to the trade directly made between the producer, seller or service provider and the final consumer, through

the Internet.

>

benchmarking aim



glossary references


BI – Enterprise Intelligence, or Business Intelligence, is a term from the Gartner Group. This concept emerged on the 80’s decade and describes the ability of a

corporation to access data and explore information (normally contained in a Data Warehouse/Data Mart), analyzing and developing perceptions and

understandings about this information, which allows an incremental and information guided decision-making.

CRM – According to Brent Frei, Onyx’s Software founder, “Customer Relationship Management is a set of processes and technologies that generate relationships with

effective and potential customers, and with business partners through marketing, sales and services, independently from the communication channel”.

ORM – Object-relational mapping is a development technique used to reduce impedance of object oriented programming, using relational databases.

POS – Refers to a point of sale or point of service, which usually is an ATM terminal.

SCM – Supply Chain Management is the consumers’ business processes integration through the products, services and information providers, with the goal of adding

value to the client.



way”.

GPL v2+ – Covers the GPL V2 and later versions.

GPL v3 – Some changes regarding software patents, license compatibility, free software, definition of source code and hardware restrictions were introduced to the

license.

MIT – It’s a permissive free software license created by Institute of Technology of Massachusetts. It’s compatible with the GPL license.

> <

benchmarking aim



glossary references


Compiere

http://en.wikipedia.org/wiki/Compiere;

http://www.linuxlinks.com/article/20080927164134160/Compiere.html;

http://www.compiere.com/products/compare-editions/index.php;

http://www.compiere.com/downloads/compiere-mobile-warehouse-datasheet.pdf;

OpenBravo

http://en.wikipedia.org/wiki/Openbravo;

http://www.openbravo.com/ ;

http://www.linuxlinks.com/article/20091129071035537/Openbravo.html ;

http://forge.openbravo.com/plugins/mwiki/index.php/Openbravomobile;

http://ktree.com/openbravo/openbravo-features.html;

OpenERP

http://www.openerp.com/;

http://en.wikipedia.org/wiki/OpenERP;

http://www.linuxlinks.com/article/2009111414553118/OpenERP.html;

http://www.appbrain.com/app/open-erp-mobile/com.gscom.operp;

http://doc.openerp.com/v6.1/features/index.html;

>

benchmarking aim



glossary references


Adempiere

http://www.linuxlinks.com/article/20080927164114507l;

http://www.adempiere.com/ADempiere_ERP;

http://www.adempiere.com/Mobile_phone_UI;

http://www.adempiere.com/Features;

Apache Ofbiz

http://ofbiz.apache.org/;

http://www.linuxlinks.com/article/2009112907103779/ApacheOFBiz.html;

http://www.hotwaxmedia.com/ofbiz/features.

< >

benchmarking aim



glossary references


Business Process Manager


Open Source Tools for Business Process Manager

All frameworks evaluated later focused on a comparison between a set of

characteristics belonging to each tool and give the user a deeply levels of maturity

knowledge and updating of databases which allow integration and type of license

used.

The features include those on Business Process Manager that are considered relevant,

allowing an objective capacity evaluation of each technology based by specific areas.

benchmarking aim



glossary references


benchmarking aim



glossary references


>

Features Activiti Bonita Open

Solution Intalio jBPM

Process Maker

Ge

ne

ral C

har

acte

rist

ics

Licencing Type

Apache License 2.0 LGPL, GPL v2

Apache License 2.0, Eclipse Public

License 1.0

Apache License

GPL v3


5.11 Dec 2012

5.9.1 Jan 2013

6.2.4 (N/A)

5.4.0 Nov 2012

2.0.405 Jan 2013

Support Type

H2, MySql, Db2, Oracle,

PostgreSQL, MSSQL

MySql, PostgreSQL, Oracle

Database

Ingres, SQL, Oracle, Db2, sybase ASE,

PostgreSQL, Derby, My Sql

Db2, MySql, Oracle, Sybase, hsqldb,

mssql

MySql, Sql, PostgreSQL,

Oracle

Host Environment Java Java Java Java PHP

Build to Change

Medium Medium Medium Medium Medium

benchmarking aim



glossary references


<

Features Activiti Bonita Open

Solution Intalio jBPM

Process Maker

Oth

er

Ch

arac

teri

stic

s

Engine Processes

jBPM 4

Bonita Execution Engine (Java API)

Apache ODE Based on Drools

Flow

Proprietary. Framework

Gulliver.

Engine Modeling Processes BPMN 2 BPMN 2, JBPM3 e

XPDL BPMN 2 BPMN 2 BPMN 2

Engine Management Rules No Own Rules No Integrated with

Drools Own Rules

Processes Design & Application

Development

Activiti Eclipse Plugin Bonita Studio based on

Eclipse

“Zero Code”,Intalio BPMS Designer/ Eclipse

BPMN Modeler jBPM Eclipse Plugin

Dynaform Builder & BPMN 2.0 Process

Map Designer

API, Debug & Tests

Activiti Eclipse Plugin

Bonita Studio, other tools

Intalio BPMS Designer/ Eclipse BPMN Modeler

jBPM Eclipse Plugin Advanced Tools

debug

Maturity Levels No Yes No Yes Yes

benchmarking aim



glossary references


Activiti Intalio jBPM Process Maker Bonita Open Solution

benchmarking aim



glossary references


benchmarking aim



glossary references


Activiti

Application system intended for programmers, system administrators and business users.

It was developed in JAVA and distributed under Apache license. It is compatible with the H2 database, MySql,

Db2, Oracle, PostgreSQL and MSSQL, providing a series of modules that facilitate their use. In March 2012 was

launched to the market version 5.9


benchmarking aim



glossary references


Based on simple concepts, is extremely light and fits perfectly with the Spring platform. Integrates perfectly

with any JAVA application, server, cluster or cloud.

Activiti


benchmarking aim



glossary references


Bonita Open Solution

Workflow suite created in 2000, and therefore have a high level of maturity.

Solution began development at INRIA (French National Institute for Research in Computer Science) after

having been developed over several years in a recognized French company of computer science, named Bull.

Since 2009 the development of Bonita Open Solution is supported by a company dedicated to product

BonitaSoft. Consisting of 3 major components, namely, Bonita Studio (GUI), Bonita BPM engine and Bonita

User Experience (portal) and can be applied to projects which require complex workflows in human

resources, contract management, e-government, among others.

In 2011, surpassed one million downloads and 250 clients.


benchmarking aim



glossary references


PVM technology was jointly developed between teams belonging to Bonita and JBoss. Provides a tool

focused on users that don’t have any experience developing code through a tool that allows to do drag-and-

drop of forms and define business processes. The code is automatically generated doesn’t allowing it to be

controlled. Enables a broader integration of third-party products, whether or Sap queries to databases.

Bonita Open Solution


benchmarking aim



glossary references


Intalio|BPM

Considered the most deployed product in terms of Business Process Management was designed around the

Open Source Eclipse BPMN Modeler, Apache ODE BPEL engine and Weather WS-Human Task Service also

developed by Intalio | BPM, supporting any kind of processes.

Implemented in top companies worldwide such as Deutsche Bank, Vodafone, Facebook or Google, among

others. The Intalio technology was still used towards to the Rovers exploration in Marte developed by NASA.


benchmarking aim



glossary references


Intalio | BPM enables business analysts and programmers work together on the design, installation and

ongoing management of any business process, be it small or large, simple or complex, transactional or

workflow oriented.

Intalio|BPM


benchmarking aim



glossary references


jBPM

It was developed by Red Hat and was released under LGPL license by JBoss community. It is based on the

Process Virtual Machine (PVM) which is the foundation of the JBoss community to support multiple

languages business processes. It also provides a wide range of tools for developers (Eclipse) and end users

(web-based), namely the creation, development, installation, implementation and management of business

processes through their life cycle.

Version 5 of jBPM is the result of the fusion of the jBPM project with Drools Flow, a subproject of Drools

system.


benchmarking aim



glossary references


Flexible platform allowing a bridge between business analysts and developers. Written in JAVA can run

processes described in BPMN 2.0.

Tool developed around the concept of a state machine and focused on the development.

Contains JAVA API recognized for being user-friendly, allowing the control of the code that has been

developed. Besides being less extensive in terms of third-party solutions is more focused towards the

programmer.

jBPM


benchmarking aim



glossary references


Process Maker

Commercial software allowing management of business processes workflow. It is a solution quite flexible and

easy to use.

The Process Maker permits business analysts to model workflows using a graphical interface through drag-

and-drop, optimizing the performance of workflows by the analysis of the deficiencies of the processes. It

includes a Business Intelligence tool that allows managers to receive KPIs and metrics through reports and

dashboards.

Version 2.0.40 was released in May 2012.


benchmarking aim



glossary references


Intended for technicians and business managers, by being a person who works in critical environments,

government agencies and other organizations.

It consists of an annual subscription.

Process Maker


>

Features uEngine O

the

r C

har

acte

rist

ics

Licencing Type LGPL

Database supported

Hsqldb, PostgreSQL, Oracle, MySql, MsSql, Db2

Last version release 3.5.5

Mar 2012

Technological Base

Java

benchmarking aim



glossary references


<

Features uEngine O

the

r C

har

acte

rist

ics

Engine Processes

J2EE

Engine Modeling Processes uEngine BPMN Modeler

Engine Management Rules Own Rules Motor

Processes Design & Application Development

uEngine Process Designer

API, Debug & Tests

uEngine Process Designer/Modeler

Maturity Levels Yes

benchmarking aim



glossary references


Apache License – It is an Open Source software license authored by the Apache Software Foundation (ASF). This license versions 1.0, 1.1 and 2.0 requires the inclusion of

the copyright notice (copyright) and disclaimer (statement of responsibility), allows use and distribution of the source code in both in Open Source software as

well as in the owner.

BPMN 2.0 - Business Process Model and Notation. Standard for modeling business processes that provides an graphical interface representative of the business model

with a similar base to activity diagrams defined by UML.

Eclipse Public License (EPL) – It is an Open Source software license used by the Eclipse Foundation for its software. Replaces the CPL (Common Public License) and

removes certain types of grievances related to patents. The receivers of this license may use, modify, copy and distribute works and modified versions.

GPL – GNU General Public License, GNU GPL or simply GPL is a designation of the free software license conceived by Richard Matthew Stallman in 1989, under the Free


operating system. The software used to manage Wikipedia’s content is covered by this license, in version 2.0 or superior. >

benchmarking aim



glossary references





Business Rules Engine - Software components implement external business rules to the application code within the business rules approach.

Open Source – Open Source is software that is available in source code form: the source code and other copyrights holders for copyright are provided under a free

software license that permits users to study, change, improve and also to distribute the software.



XML Process Definition Language – It is a standard format for the coalition workflow to the exchange of business process definitions between different workflow

products, namely between different modeling tools and management suites, defines an XML schema to indicate declarative parts of business processes.

<

benchmarking aim



glossary references


Activiti

http://activiti.org/;

http://www.manning.com/rademakers2/ActivitiMEAPch01.pdf;

Bonita

http://www.bonitasoft.com/;

http://en.wikipedia.org/wiki/Bonita_Open_Solution;

Intalio

http://www.intalio.com/bpm;

jBPM

http://en.wikipedia.org/wiki/JBPM;

http://www.jboss.org/jbpm;

ProcessMaker

http://www.processmaker.com/;

http://wiki.processmaker.com/index.php/Main_Page;

uEngine

http://www.uengine.org:8088/wiki/index.php/UEngine_English_Version_Wiki#How_to_Download_and_Run_the_uEngine_Standalone;

http://uengine.cvs.sourceforge.net/viewvc/uengine/uEngine_2012/resources/sqls/?sortdir=down.

>

benchmarking aim



glossary references


Open Source Tools for Content Management Systems

The frameworks evaluated allow focus on date and version of each one, type of license and

the supported databases. Through these characteristics is generated an idea from the level of

maturity and update, as well as databases that let the user integrate taking into consideration

the type of license used.

The most relevant features and characteristics are available in Content Management

Systems. We divided in Security (email verification, session management and versioning),

Support (online-help, test framework and commercial support), Ease of Use, Performance

(database replication, load balancing and static content export), Management (web

statistics, trash and workflow engine), Interoperability (ftp support, wai xhtml compliant and

compliant), Flexibility (cgi-mode support, multi-lingual content and support multi-site

deployment), Built-in Applications and commerce (e-commerce).

benchmarking aim



glossary references


benchmarking aim



glossary references


>

Features dotCMS DotNetNuke Drupal Joomla! Liferay G

en

era

l Ch

arac

teri

stic

s

Licencing Type GPL v2 MIT GPL GPL LGPL

Database Supported

MySQL, Oracle, MSSQL,

PostgreSQL SQL Server

MySQL, Oracle, PostgreSQL,

SQLite, Microsoft SQL Server,

MariaDB, MongoDB

MySQL

HSQLDB, MySQL, Oracle,

SQL Server, DB2, Apache Derby,

Informix, InterBase,JDataStore,PostgreSQL,

SAP, Sybase

Last version release 2.2

Oct 2012 6.2.4

Oct 2012 7.19

Jan 2013 3.0.0

Sep 2012 6.1

Aug 2012

Host Environment JAVA ASP.NET PHP PHP JAVA

Build to Change Medium High Low Medium Medium

benchmarking aim



glossary references


> <

Features dotCMS DotNetNuke Drupal Joomla! Liferay O

the

r C

har

ace

tris

tics

Email Verification Yes Yes Yes Yes Free Add-On

Versioning Yes Yes Yes Free Add-On Yes

Session Management Yes Yes Yes Yes Yes

Online Help Yes Yes Yes Yes Yes

Test Framework Yes Yes N/A N/A Yes

Commercial Support Yes Yes Yes Yes Yes

Ease of Use Yes Yes Yes Yes Yes

benchmarking aim



glossary references


> <


the

r C

hac

teri

stic

s

Database Replication Yes Yes Yes No Yes

Load Balancing Yes Yes Yes Yes Yes

Static Content Export Yes Yes No No Yes

Web Statistics Yes Yes Yes Yes Yes

Trash Yes Yes No Yes No

Workflow Engine Yes Yes Free Add-On No Yes

FTP Support Extra Cost Yes Limited Yes Limited

benchmarking aim



glossary references


<


the

r C

har

cte

rist

ics

WAI Compliant Extra Cost Limited Limited No Yes

XHTML Compliant Yes Yes Yes Yes Yes

CGI-mode Support No Yes Yes Yes No

Multi-lingual Content Integration Yes Yes Yes Free Add-On Yes

Multi-Site Deployment Yes Yes Yes Free Add-On Yes

Built-in Applications Yes Yes Yes Free Add-On Yes

Commerce Yes Extra Cost Free Add-On Free Add-On Limited

benchmarking aim



glossary references


dotCMS DotNetNuke Drupal Joomla! Liferay

benchmarking aim



glossary references


benchmarking aim



glossary references


Content Management System (CMS) used to build and manage websites.

Developed in JAVA as an alternative to many options available in the market of PHP CMSs and aiming to

reduce costs as opposed to other business applications. A five year result of development by dotMarketing,

Inc, been conceived by William Ezell. Its first version dates from 2005 and was based on Liferay technology,

although as of version 3.2.2 of this, the dotCMS was already completely separate.

dotCMS has received numerous distinctions. In 2009 was awarded with the second place for "Best Other

Open Source CMS" assigned by Packt Publishing.

Compatible with PostgreSQL, MySQL, MSSQL and Oracle databases, providing a range of modules that

facilitate their ease of use.

Version 2.0 was released on May 2012.

dotCMS


benchmarking aim



glossary references


Built from Liferay it is a good basis for development.

Created in 2005 with an intermediate level of maturity, providing excellent future prospects due to a strong

community and support.

Capable of short learning process and been distinguished by the general computing community several

times.

dotCMS


benchmarking aim



glossary references


DotNetNuke

CMS based on Asp.Net.

Provided as an Open Source software, in the Community Edition version, under the MIT license or commercial

proprietary license in cases of Professional and Enterprise versions.

With more than 6,000,000 downloads and a community of over 800,000 users is considered the leading CMS

Asp.Net platform.

Its first releases of DotNetNuke were made by the company Perpetual Motion Inc by Shaun Walker. Its

further development was conducted by the Open Source community. In 2006 was founded the DotNetNuke

Corporation which replaced Perpertual Motion Inc as the entity responsible for the project.

The platform with regular updates due to a worlwide community including the Portuguese

(http://www.dotnetnuke.com.pt/). We must emphasize the Community edition, which is not tested or

certified by DotNetNuke Corporation. Developed by nuclear modules maintained by a team of volunteer

community.


benchmarking aim



glossary references


Widely used with a good level of maturity and very complete. In addition, these tools count with a solid and

active community.

Designed to be user friendly, it is very flexible and easy to learn even for those who do not program. With

many modules and templates available, having a multimedia edition characterized as being fairly simple.

Community leader in CMS. Net

DotNetNuke


benchmarking aim



glossary references


Drupal

Content Management System (CMS) developed in PHP and released as Open Source under the GPL license.

Originally created by Dries Buytaert, became an Open Source Project in 2001. Since it was launched, has

gained enough visibility, existing many companies that provide services related to Drupal. Has been honored

several times and in several categories by Packt Publishing.

Currently, is in version 7.14 with nuclear modules of the application being provided, but with the possibility of

being customized according to the needs of the project. Supports MySQL, MariaDB, PostgreSQL, SQLite,

MongoDB and Microsoft SQL Server. The community is very active and extensive offering many modules and

contributing to the development of the tool. Their version 8 is already in development.


benchmarking aim



glossary references


First choice for programmers with an user friendly operating system, the learning curve is slow.

Highly scalable and very stable with many modules available and with an excellent control system

permissions.

The developed e-Commerce is not as strong as in others CMSs competitors. The visual is not appealing.

Good choice when the Project need a strong customization / programming.

Drupal


benchmarking aim



glossary references


Joomla!

Content Management System (CMS) developed in PHP that supports MySQL and MS SQL.

Estimated to be the second most used on the Internet behind WordPress, has been honored with the award

for Open Source CMS in the year 2011 by Packt Publishing, positioning itself ahead of Drupal.

Created from mismatches in the CMS company Miro International Pty Ltd, responsible for the Mambo

content management system. Due to the development team claim, which mention a violation of the Open

Source values by the original company, they decided to follow their course.

Solution based on Mambo 4.5.2.

First version launched in 2005. Nowadays, counts with a very large and active community, being recognized

as the CMS of the future, since it is easy to learn and develop.


benchmarking aim



glossary references


Comparing to their competitors, is less mature and strong despite the first version dating 2005.

In 2011 was elected the best Open Source CMS by Packt Publishin, having a very large and active community.

It is considered the CMS of the future.

Gained worldwide fans due to very appealing visuals with excellent resources, easy customization and good

multimedia capabilities. An e-Commerce version well developed being a good choice for virtual stores.

Fast development with many available extensions.

Ideal to integrate smaller teams, thus restricting multiple team.

Joomla!


benchmarking aim



glossary references


Liferay

Open Source enterprise portal totally free and developed in JAVA language.

Supported by Liferay, Inc. Established in 2000 by software architect Brian Chan aiming to create an enterprise

portal solution for nonprofits organizations. In 2004 the name changed to Liferay, Inc. The company also

develops customized solutions and paid versions in the enterprise edition.

Two versions are available, the Portal Community Edition which brings the latest features and is supported by

an active community and Portal Enterprise Edition with a commercial offering which includes services such as

updates and full support. Mostly available a month or two after the community edition under a license and

isn’t free.

Allows users to manage common features to websites. While a sophisticated programming interface is

available for developers, no programming skills are required to install and administer a basic website.


benchmarking aim



glossary references


Good level of maturity and strength with excellent references in the market (Vodafone, EA Games, Cisco,

Allianz, Bank of Malaysia, amongst others).

Has a broad and consistent participant community providing so many components.

Compatible with almost all operating systems and databases being highly scalable.

Offers cloud use and was recognized by Gartner as the market leader in Open Source portals.

Liferay


>

Features eZ Publish Umbraco OcPortal SilverStripe WordPress G

en

aral

Ch

arac

teri

stic

s

Licencing Type

GPL MIT CPAL BSD GPL

Database Supported

MySQL SQL Server,

MySQL, SQLCE

MySQL

MySQL, Oracle, Microsoft SQL

Server, PostgreSQL, SQLite

MySQL

Version / Date

2012.12

Jan 2013

6.0.0

Jan 2013

9.0.5

Jan 2013

3.0.2

Sep 2012

3.5.1

Jan 2013

Technological Base

PHP ASP.NET PHP PHP PHP

benchmarking aim



glossary references


Features eZ Publish Umbraco OcPortal SilverStripe WordPress O

the

r C

har

acte

rist

ics

Email Verification Yes Yes Yes Yes Yes

Versioning Yes Yes Yes Yes Free Add-On

Session Management Yes No Yes No Free Add-On

Online Help Yes Yes Yes Yes Yes

Test Framework N/A No N/A N/A N/A

Commercial Support Yes Yes Yes Yes Yes

Ease of Use Yes Yes Yes Yes Free Add-On

> <

benchmarking aim



glossary references



the

r C

har

acte

rist

ics

Database Replication Yes Yes Yes Yes Yes

Load Balancing Yes Yes Yes Yes Yes

Static Content Export Yes Free Add-On Limited Yes Free Add-On

Web Statistics Free Add-On Yes Yes Yes Free Add-On

Trash Yes Yes Limited Yes Yes

Workflow Engine Yes Yes Free Add-On Extra Cost No

FTP Support Free Add-On Não Yes Yes Free Add-On

> <

benchmarking aim



glossary references



the

r C

har

acte

rist

ics

WAI Compliant Yes Yes Yes Yes Limited

XHTML Compliant Yes Yes Yes Yes Sim

CGI-mode Support Yes No Yes Yes No

Multi-lingual Content Integration Yes Limited Yes Yes Free Add-On

Multi-Site Deployment Yes Yes Yes Yes No

Built-in Applications Yes LImited Yes Limited Free Add-On

e-Commerce Extra Cost Free Add-On Limited Limited Very Limited

<

benchmarking aim



glossary references


AGPL – Affero General Public License, free software license that added to GPL clauses about the use of software through networks. These clauses require that the

source code is completely made available to any user of the network, normally a web application.

Apache License – Free software license created by the Apache Software Foundation (ASF) compatible with version 3 of the GPL




Buil-in Applications – The applications system has built-in such as blog, chat, Weather, Wiki, among others.

CGI-mode Support – The system can run in CGI mode for development purposes or in low-end systems.

Commerce – The system provides built-in applications or add-ons of commerce type (such as: shopping cart, PayPal, iTransact, among others).

Commercial Support – The support can be purchased to a commercial organization with trained professionals.

CPAL - This license is based on the Mozilla Public License, and adds the following conditions: the original developer can include its information in certain parts of the



>

benchmarking aim



glossary references


CPL – Free software license published by IBM. It has some similarities with LPG but differs in some key points, namely as regards to the copyleft requirements. Not

compatible with GPL.

Database Replication – The system must be able to read and write through the slaves to the master database.

Ease of Use – The system provides some tools that allow users a easy experience in editing or modifying in a way quick and simple. (Drag and Drop or Undo).

Email Verification – The system sends an activation key to users to ensure that they have introduced a valid email address.

FTP Support – The system allows user to upload the internal content and/ or files via FTP.



operating system. The software used to manage Wikipedia’s content is covered by this license, in version 2.0 or superior. < >

benchmarking aim



glossary references




way”.


license.




Load Balancing – The system allows placing a load balancer in front to separate calls for multiple servers. This requires that the user sessions can be passed between all

nodes in a transparent way.

MIT License – It is a permissive license for free software created by Institute of Technology of Massachusetts. It is compatible with the GPL license.

Mozilla Public License – Mozilla Public License is a free software license, mainly used in Mozilla software and software related to it. Copyleft license is similar but not as

rigid as the distribution. You can create a proprietary version of a code under this license. Not compatible with GPL, ie, a module covered by the Mozilla license

and a module covered by the GPL license and can not be legally bound.

< >

benchmarking aim



glossary references


Multilingual Content Integration – The system supports a multilingual version of each content object without the need to republish the object. For example, if yhe user

create a FAQ in english, all that is needed to display the FAQ in spanish or in another language is just to translate the content, not create another object FAQ.

Then, depending on user preferences appears one version or other.

Multi-Site Deployment – Is the system is able to join in a deploy multiple websites. This means that installing the software only once, can have the number of websites

wanted. It also means that when it comes time to upgrade this can only be done in one place and not separately for each website.





Session Management – System provides a tool to enable administrator only to see who is currently in the application, what are doing and whether you need to force its

log out.

< >

benchmarking aim



glossary references


Static Content Export – System has the capacity to export content as an HTML.

Test Framework – System has a framework of automated tests that can be used to test the base code in order to ensure that this is wrong (Unit Tests ou Smoke Tests).

WAI Compliant – System follows the specification W3C to WAI.

Web Statistics – System has a statistical reports of website for things and pages with content viewed, number of users for a period of time, among others.

XHTML Compliant – System follows the specification W3C to WAI.

<

benchmarking aim



glossary references


DotCMS

http://dotcms.com/;

dotnetnuke

http://www.dotnetnuke.com/ ;

Ez Publish

http://ez.no/;

Joomla

http://www.joomla.org/;

http://www.joomlapt.com/;

Liferay

http://www.liferay.com/;

http://www.liferay.com/community/user-groups/portugal/welcome;

Umbraco

http://www.microsoft.com/web/gallery/umbraco.aspx;

http://umbraco.com/.

>

benchmarking aim



glossary references


Open Source Tools for Document Management Systems

Evaluate transversal features belonging to document management demonstrating also a

deeply knowledge about the level of maturity and updating of databases allowing integration

and the license type used .

The features are included in the Document Management Systems.

The analysis of all these features enable an objective comparison between different

technologies and how each one can be more assertively to the Client’s requirements.

references benchmarking aim



glossary


benchmarking aim



glossary references


>

Features LetoDMS Logical Doc Knowledge

Tree OpenDocMan OpenKm

Ge

ne

ral C

har

acte

risc

tics

Licencing Type

GNU GPL v2.0 GNU Library or

LGPL Versão 2.0 GNU GPL

Versão 3.0 GNU GPL v2.0 GNU GPL

Database Supported MySql MySql MySql MySql HSQL, MySql

Last version release 3.3.12

Jan 2013 6.6.1

Jan 2013 3.7.0.2 (N/A)

1.2.6.2 Dec 2012

6.2.2 Jan 2013

Host Environment Javascript, PHP Java PHP, Java Javascript, PHP Java

Build to Change


benchmarking aim



glossary references


> <



Oth

er

Ch

arac

teri

stic

s

Operating Systems Windows, Linux,

Mac Os Windows, Linux,

Mac Os Windows, Linux,

Mac Os Windows, Linux, Mac

Os Windows, Linux,

Mac Os

Categories

Business Management,

Desktop Publishing, File Management

CMS Systems, Indexing / Search,

Content Management

CMS Systems, Indexing / Search, Office / Business

CMS systems, file sharing, content

management

Human Resources,

Content Management,

Workflow

Users Interface Web-Based Web-Based Web-Based Web-Based Web-Based

Languages Multilingual (Portuguese

included)

Multilingual (Portuguese

included)


included)


included)


included)

Workflow Yes Yes Yes Yes Yes (jBPM)

benchmarking aim



glossary references


<



Oth

er

Ch

arac

teri

stic

s

Safety Yes Yes Yes Yes Yes

Versions control Yes Yes Yes Yes Yes

Indexing and recovery tools

Yes Yes Yes Yes Yes

benchmarking aim



glossary references


Leto DMS Logical Doc Knowledge Tree OpenDocMan OpenKM

benchmarking aim



glossary references


benchmarking aim



glossary references

OpenKM Leto DMS Logical Doc Knowledge Tree OpenDocMan

LetoDMS

Combines a range of features with an appealing graphical interface which allows access to documentation

through the intranet or internet.

Features permitting file upload through web-interface, content editing and ownership of online files, detailed

information about the documents to download, individual icons for different Mime-Types, among others. Due

to its features, this product is unique.


benchmarking aim



glossary references


Although it is still considered a product under development has some space for optimization, regarding file

navigation, online editing (HTML) and search engine.

LetoDMS


benchmarking aim



glossary references


LogicalDoc

Solution containing web interface which executes the following operations: sharing, creating security groups,

seeks and audit of corporate documents. Thus, a determined process workflow can be managed and

monitored from its initial creation, through sharing and collaboration, approval and also through analysis and

review.


benchmarking aim



glossary references


Document Management System (DMS) which can be used by small or large companies, in a flexible way with

low cost associated, having the main goal to manage effectively their records.

This tool allows companies to enjoy a limited access to resources. Like all systems of resource management,

the solution LogicalDoc fosters in the medium term an increase of organizational productivity level.

LogicalDoc


benchmarking aim



glossary references


Knowledge Tree

Document Management Software which simplifies the daily user interaction with documents.

Solution composed by specific features such as version control, workflow, interactive previews and

integration with Microsoft Office allowing each user to have the latest version of a document at any time.


benchmarking aim



glossary references


Compared with other document management tools, it requires an internet connection, which is a limiting

factor when compared to other competitors.

Can be considered a small and medium company, and does not providing version documentation. However,

the commercial version is widely used by reputable companies like Miramar, Alcatel-Lucent and Fujifilm.

Knowledge Tree


benchmarking aim



glossary references


OpenDocMan

Developed under the GPL Open Source license.

Allows users to enjoy the document management system in a totally free way. Unlike most DMS solutions

that require changes to business rules, the OpenDocMan enables integration with any business logic.

Through the support of various documents types OpenDocMan has the added advantage of allowing the user

to be focused only on their core business.


benchmarking aim



glossary references


Although regarded by the market as a solid tool, still contains some bugs and its documentation isn’t still

extensive as expected.

OpenDocMan


benchmarking aim



glossary references


Focused on creating an open system to document management that due to its characteristics, can be used

both for small or large companies. It is a very useful tool in knowledge management, providing a more

flexible and low cost alternative compared to other proprietary applications.

OpenKM


benchmarking aim



glossary references


The installation of OpenKM is quite complex, being done through command line.

It must be pointed out that the documentation of OpenKM isn’t always updated as expected, which makes it

quite difficult to take full advantage of its potential.

OpenKM


>

Features Epiware Xinco DMS G

en

era

l Ch

arac

teri

stic

s

Licencing Type GNU GPL Apache License v2.0 , GNU GPL Versão 2.0

Supported Type MySql MySql

Last Version Release 4.8.6

Nov 2010 2.00.03

Mar 2012

Technological Base Javascript, PHP Java

benchmarking aim



glossary references


> <

Features Epiware Xinco DMS O

the

r C

har

acte

rist

ics

Operating Systems Linux, FreeBsd Windows, Linux, Mac Os

Categories Data Warehousing, File

Management, File Sharing Archive, File Management,

Office / Business

User Interface Web-Based Java Swing, Web-based

Languages Multilingual

(Portuguese included) Multilingual

(Portuguese included)

Workflow No N/A

benchmarking aim



glossary references


<

Features Epiware Xinco DMS O

the

r C

har

acte

rist

ics

Safety Yes Yes

Versions Control Yes Yes

Indexing and recovery tools Yes Yes

benchmarking aim



glossary references











including proprietary software. >

benchmarking aim



glossary references


Eclipse Public License (EPL) – It is an Open Source software license used by the Eclipse Foundation for its software. Replaces the CPL (Common Public License) and

removes certain types of grievances related to patents. The receivers of this license may use, modify, copy and distribute works and modified versions.

LDAP - Lightweight Directory Access Protocol is a protocol for updating and searching directories over TCP / IP. The LDAP directory usually follows the X.500 model, it is a

tree of nodes, each node consisting of a set of attributes with their values.

Network-attached Storage (NAS) – It is a type of data storage at the level of files connected to a network storage that provides data access to heterogeneous clients.

Storage Area Network (SAN) – They are dedicated networks that provide access to a block level data storage, primarily being used to make storage devices such as disk

arrays, tape libraries and optical jukeboxes, accessible to servers in a way that the devices appear connected locally to the operating system.

Optical Character Recognition (OCR) – It is the mechanical or electronic translation of scanned images of handwritten text, typed or printed in encoded text into

machine.

Apache License – Free software license created by the Apache Software Foundation (ASF) compatible with version 3 of the GPL <

benchmarking aim



glossary references


LetoDMS

http://www.letodms.com/module.php?modname=content&cid=3;

Knowledge Tree

http://document-management.findthebest.com/compare/1-48/Knowledge-Tree-vs-Alfresco-Community;

http://en.wikipedia.org/wiki/KnowledgeTree;

LogicalDOC

http://www.logicaldoc.com/;

http://wiki.logicaldoc.com/wiki/Main_Page;

http://www.logicaldoc.com/software-features.html;

OpenKM

http://www.openkm.com/pt/comunidade.html;

http://wiki.openkm.com/index.php/Browsing_embeded_database;

Epiware

http://www.epiware.com/epiware-manual/index.htm;

http://www.epiware.com/;

Xinco DMS

http://www.xinco.org/.

benchmarking

aim scope analysis of

top 5 top 5 analysis of

other solutions glossary references


Open Source Tools for Software Terminal Emulation

The evaluation will embrace a range of tools for terminal emulation in Open Source

version with support. Based on a set of user tools free or with various customizable

features with different types of licensing (Open Source, GPL, CPAL, among others).

At present the market is becoming highly competitive and with increasingly complete

solutions, the question remains: Will the best solution generate competitive advantage

in the market?

We aiming alternative to the most reputable solutions in the market (ex., IBM Client

Access, Personal Communications, Rumba Terminal Emulation, among others).




glossary


benchmarking aim



glossary references


>

Features MochaSoft Quick3270 TTWin4 z/Scope Rocket G

en

era

l Ch

arac

teri

stic

s

Licencing Type GPL CPAL Proprietary, GPL CPAL Proprietary

Last version release Jan 2013 Nov 2012 4.2 Dec 2012 Dec 2011


Host Environment Web Web Web Web Web

Build to Change Medium Medium Medium Medium Medium

benchmarking aim



glossary references


Features MochaSoft Quick3270 TTWin4 z/Scope Rocket O

the

r C

har

acte

rist

ics

Compatibility with Mobile Devices Yes No No No No

Terminal Emulation Yes Yes Yes Yes Yes

Multi-session/Multi-connection Yes Yes Yes Yes Yes

Screen mode 24*80 or 24*132 Yes Yes No Yes No

Hotspots Yes No Yes No Yes

Hardcopy Screen Yes Yes No No No

Mail Support Yes No No Yes No

Macro Support Yes Yes Yes No Yes

> <

benchmarking aim



glossary references


> <


the

r C

har

acte

rist

ics

Print Emulation Yes Yes Yes Yes Yes

File Transfer Yes Yes Yes Yes No

Safety Yes Yes Yes Yes Yes

Keyboard Customization Yes Yes Yes No No

Task Automation No Yes No No Yes

Desktop Remote Access Yes No Yes No No

User-friendly Interface & Navigation Yes Yes Yes No Yes

Operating System Compatibility Yes Yes Yes Yes Yes

benchmarking aim



glossary references


<


the

r C

har

acte

rist

ics

Languages & Characters Support Yes No No No Yes

Integration with other applications Yes Yes No Yes No

Keyboard Customization Yes Yes Yes No No

User defined Function Keys Yes Yes Yes No Yes

Barcode scanner (Camera, Linea Pro 4 or an OPTICON 2002 scanner) Yes No No No No

benchmarking aim



glossary references


MochaSoft Quick3270 TTWin4 z/Scope Rocket

benchmarking aim



glossary references


benchmarking aim



glossary references


MochaSoft

The solution presented includes software oriented to terminal emulation. Appeared in the market in 1997

with the aim of developing solutions compatible with the various operating platforms. Worried for adapting

their products to market realities and today provides solutions for mobile devices.

Can be installed in mobile devices such as iPad/ iPhone, Mac OS, Blackberry, Android and Windows enabling

versions to response to the needs of software and hardware manufacturers.


benchmarking aim



glossary references


Web-based solution using the cross-browser to manage a terminal emulation, according to the

manufacturers' requirements, providing functionalities to: support emulation 5250, setting screen in various

sizes, scan through barcode and VGA support.

MochaSoft


benchmarking aim



glossary references


Quick3270

Solution oriented to emulate terminals 3270 and 5250 for Windows environments that allows connections

through laptops to IBM's zSeries (S/390) and iSeries (AS400). The software is distributed globally by partners

under the CPAL license.

The original version appeared on the market in April 1998 and provided the link 3270. Today is in version 4.31

released in February 2012.


benchmarking aim



glossary references


Developed version of Quick3270 also to emulate sessions 3270 and 5250.

Through his connectivity, makes available Printing, File Transfer Protocol, Macro Language.

Quick3270


benchmarking aim



glossary references


TTWin4

The latest evolution of software by Turbosoft.

This was the culmination of over 20 years of experience in providing high quality solutions maintaining the

level of accuracy and reliability. Turbosoft introduced new features designed to improve the terminals

performance, as well as an updated interface and technical additions that will ensure that the software

continues to be relevant and compatible with modern desktop.


benchmarking aim



glossary references


This solution is defined as a software for terminal emulation that provides functionalities that allows the user

to remove IPv6 support, 80 types of emulation, data security (SSL2/SSL3/TLS, SSH1 & SSH2, SFTP), Full

keyboard re-mapping, Comprehensive Character Set Support, Session Panel, Tabbed Sessions, Powerful Tools

for Automation, Scripting Tools, Hotspots, OCX Interface, Advanced Printing Support e Emulation and GUI

Features.

TTWin4


benchmarking aim



glossary references


z|Scope

It is a web-based application for terminal emulation developed since 2002 by Cybele.

It offers solutions for Desktop z/Scope Classic, Express 3270, 5250 and Express VT face to IBM iSeries (AS400)

and IBM Mainframes. For environments Web the version z / Scope Anywhere.


benchmarking aim



glossary references


The solution z/Scope is a terminal emulator that provides security, providing a graphical user interface, HTML

to IBM Mainframe and iSeries in Windows environment, differentiating itself from competitors by

characteristics of stand alone and Web component with ability to establish multi connections and secure

sessions through SSL 2/3 and TLS 1.0

z|Scope


benchmarking aim



glossary references


Rocket

Solution of terminal emulation to access to legacy systems, including IBM Mainframes (3270), IBM iSeries

(5250), Unisys (T27 and UTS), VMS (ICL 7561) and many hosts ASCII (Unix, HP, VAX, AIX) .

This solution includes: emulation for desktop and web-to-host to replace existing emulators; web servers

based providing ActiveX and HTML, based on API's providing development tools, components and a safe

execution environment.


benchmarking aim



glossary references


Provides an emulator terminal named BlueZone that covers aspects of IBM Mianframe e iSeries, Unisys and

VMS. The solution integrates the Windows environment with features that allow progress to the next

generations, in particular, Macros, VB Script and Java.

Rocket


>

Features TN5250J BOSâNOVA TN5350

iSeries x3270

Ge

ne

ral C

har

acte

rist

ics

Licencing Type

Free Proprietary GPL


6.3 N/A 3.3.12

Support Type Online Online Online

Host Environment

Web Web Web

Build to Change

Low Low Low




glossary


> <

Features TN5250J BOSâNOVA

TN5350 iSeries x3270

Oth

er

Ch

arac

teri

stic

s

Compatibility with Mobile Devices No No No

Terminal Emulation Yes Yes Yes

Multi-session/ Multi-connection No No No

Screen mode 24*80 or 24*132 No No No

Hotspots Yes No No

Hardcopy Screen No No No

Mail Support Yes No No

Macro Support Yes No No

benchmarking aim



glossary references



iSeries x3270

Oth

er

Ch

arac

teri

stic

s

Print Emulation No Yes No

File Transfer Yes Yes No

Safety No No Yes

Keyboard Customization No No No

Task Automation No No No

Desktop Remote Access No No No

User-friendly interface & navigation No Yes No

Operating System Compatibility No No No

> <

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glossary references


<


iSeries X3270

Oth

er

Ch

arac

teri

stic

s

Languages & characters support No No No

Integration with other applications Yes No No

Keyboard Customization No No No

User defined Function Keys No No No

Barcode scanner (Camera, Linea Pro 4 or an OPTICON 2002 scanner)

No No No

benchmarking aim



glossary references


CPAL – This license is based on the Mozilla Public License, and adds the following conditions: the original developer can include its information in certain parts of the






Online Collaboration Tool – Online collaboration, or online collaboration on a massive scale, is a form of collaboration in which large groups of people usually work

independently on the same project. These projects typically take place on the Internet using social software, which primarily produce relations, eg social

networking service and support tools for collaboration, producing a collaborative product, eg wiki platforms, which provide a potentially source of

collaboration and knowledge sharing..





benchmarking aim



glossary references


Mochasoft

http://mochasoft.com;

Quick3270

http://www.dn-computing.com/Quick3270.htm;

TTWin4

http://www.ttwin.com/products_ttwin.php;

z/Scope

http://www.cybelesoft.com/zscope/;

Rocket

http://www.rocketsoftware.com/category/terminal-emulation;

BOSâNOVA TN5350 iSeries

http://www.bosanova.net/about.html;

TN5250J

http://tn5250j.sourceforge.net/;

X3270

http://x3270.bgp.nu/;

benchmarking aim



glossary references


Open Source Tools for IT Development

Will evaluate relevant characteristics by groups of: Collaborative Portals, Mobile, SQL

and Reports. It will include versions, license type and the level of maturity.

The information will consider, most relevant and used allowing an assertive evaluation

about the capacity of each technologies.

Will allow an objective comparison between different technologies, thus focusing on

which one answer the Clients’ expectations.

benchmarking aim



glossary references


benchmarking aim



glossary references


> TOP 5 | Collaborative Portals

benchmarking aim



glossary references


Features Alfresco DotNetNuke Kentico CMS Sitefinity

CMS Drupal

Ge

ne

ral C

har

acte

rist

ics

Licencing Type

LGPL MIT

Proprietary, Free Edition

Proprietary GPL


4.2.C 7.0 6.0 5.0 7.19

Support Type Comercial,

Online Comercial,

Online Comercial,

Online Comercial,

Online Comercial,

Online

Host Environment

Local Local Local Local Local

Build to Change


>

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glossary references


Features Alfresco DotNetNuke Kentico CMS Sitefinity

CMS Drupal

Oth

er

Ch

arac

teri

stic

s

Web Content Management Yes Yes Yes Yes Yes

Group Web Content Management Yes Yes Yes Yes Yes

Enterprise Content Management Yes No Yes No Yes

> <

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glossary references


> TOP 5 | Mobile

benchmarking aim



glossary references


> <

Features iUI Rhodes PhoneGap Titanium RubyMotion G

en

era

l Ch

arac

teri

stic

s

Licencing Type

MIT License MIT License APL v2 APL v2, Proprietary Comercial


0.4 3.4.2 2.3.0 2.1.3 1.0

Support Type Online Comercial Comercial Comercial Comercial

Host Environment


Build to Change


benchmarking aim



glossary references


Features iUI Rhodes PhoneGap Titanium RubyMotion O

the

r C

har

acte

rist

ics

Native No Yes No Yes Yes

Web Base Yes No Yes Yes No

> <

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glossary references


> TOP 5 | SQL

benchmarking aim



glossary references


Features MariaDB SQLite MongoDB Apache

CouchDB PostgreSQL

Ge

ne

ral C

har

acte

rist

ics

Licencing Type

GPL v2 Public domain AGPL v3.0 Apache License 2.0 PostgreSQL


5.5.29 3.7.15.2 2.2.2 1.2 9.2.2

Support Type Online Online Comercial Online Online

Host Environment


Build to Change

Low Low Low Low Low

> <

benchmarking aim



glossary references


> TOP 5 | Reports

benchmarking aim



glossary references


> <

Features Eclipse BIRT Project Jasper Reports Pentaho G

en

era

l Ch

arac

teri

stcs

Licencing Type

Eclipse Public License

LGPL

GPL e LGP v2, MPL 1.1


4.2.0 5.0.0 4.8.0

Support Type Online Online Online

Host Environment Local Local Local

Build to Change Medium Medium Low

benchmarking aim



glossary references


<

Features Eclipse BIRT Project Jasper Reports Pentaho

O

the

r C

har

acte

rist

ics

BI Yes Yes Yes

Reporting Yes Yes Yes

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glossary references


DotNetNuke Titanium MariaDB BIRT Project

benchmarking aim



glossary references


benchmarking aim



glossary references


Collaborative Portals | DotNetNuke

CMS based on Asp.Net. Provided as Open Source software, in the Community Edition version, under the MIT

license or proprietary commercial license in cases of Professional and Enterprise versions.

With more than 6,000,000 downloads and a community over 800,000 users is considered the leading CMS

Asp.Net platform.

The first releases of DotNetNuke were developed by company Perpetual Motion Inc, namely by Shaun Walker

who was responsible for its development. However, its further development was performed by the Open

Source community. In 2006 was founded the DotNetNuke Corporation which replaced Perpetual Motion Inc

as the entity responsible for the project.

The platform receives regular updates given to its vast community, existing also a portuguese community

(http://www.dotnetnuke.com.pt/). The community edition is not tested even their quality is certified by

DotNetNuke Corporation. This CMS is composed of nuclear modules maintained by a team of volunteers

belonging to community.


benchmarking aim



glossary references


The solution presents a good level of maturity and is very complete. Besides having a solid community and

always active. Designed to be user friendly is also very flexible and easy to learn even for those who don’t

program. With many modules and templates available. The multimedia edition is quite simple.

Community leader in CMS. Net.

Collaborative Portals | DotNetNuke


benchmarking aim



glossary references


Mobile | Titanium

Allows the creation of applications for mobile devices in which it is possible to use the same controls. The

solution has shown its strength in creating applications, starting with the world of iOS and now opening its

spectrum to the Android environment.


benchmarking aim



glossary references


Allows development of several applications with the added value of its easily interactivity with components

of mobile devices. This versatility makes the interaction very easy with physical devices, such as video, GPS

and Book Contacts, among others.

Mobile | Titanium


benchmarking aim



glossary references


SQL | MariaDB

Replaces MySQL when it was acquired by a large corporate company, becoming the most widely used SGBD

to Open Source or small projects.


benchmarking aim



glossary references


Good level of maturity and it is fairly complete, in addition counts with a solid and active community.

It has all the basic and advanced features to be a reference in the world of Managers Database Systems.

SQL | MariaDB


benchmarking aim



glossary references


Reports | BIRT Project

Open Source Report Builder. It is provided as Open Source software, being an extension of Eclipse IDE,

widely used and adopted by JAVA community.


benchmarking aim



glossary references


Provides a higher level of maturity, in addition to having the support of a solid and active community.

Designed to be user friendly, is also very flexible and easy to learn even for those who don’t program.

The multimedia edition is quite simple.

Reports | BIRT Project


Features Composite C1 dotCMS Django-cms Appspresso Apache Derby

Ge

ne

ral C

har

acte

rist

ics

Licencing Type

Mozilla Public License GNU GPL v2 BSD

Close Source Freeware

Apache License


3.2 2.2 2.3.4 1.1.2 10.9.1.0

Support Type Online Comercial

Online Online Online Online

Host Environment

Local Cloud

Local Local Local Local

Build to Change

High High High Low Medium

benchmarking aim



glossary references


AGPL – Affero General Public License, free software license that added to GPL clauses about the use of software through networks. These clauses require that the

source code is completely made available to any user of the network, normally a web application.

Apache License – Free software license created by the Apache Software Foundation (ASF) compatible with version 3 of the GPL




Buil-in Applications – The applications system has built-in such as blog, chat, Weather, Wiki, among others.

CGI-mode Support – The system can run in CGI mode for development purposes or in low-end systems.

Commerce – The system provides built-in applications or add-ons of commerce type (such as: shopping cart, PayPal, iTransact, among others).

Commercial Support – The support can be purchased to a commercial organization with trained professionals.

>

benchmarking aim



glossary references


CPAL - This license is based on the Mozilla Public License, and adds the following conditions: the original developer can include its information in certain parts of the



CPL – Free software license published by IBM. It has some similarities with LPG but differs in some key points, namely as regards to the copyleft requirements. Not

compatible with GPL.

Email Verification – The system sends an activation key to users to ensure that they have introduced a valid email address.

FTP Support – The system allows user to upload the internal content and/ or files via FTP.



operating system. The software used to manage Wikipedia’s content is covered by this license, in version 2.0 or superior. < >

benchmarking aim



glossary references




way”.


license.




Load Balancing – The system allows placing a load balancer in front to separate calls for multiple servers. This requires that the user sessions can be passed between all

nodes in a transparent way.

MIT License – It is a permissive license for free software created by Institute of Technology of Massachusetts. It is compatible with the GPL license.

Mozilla Public License – Mozilla Public License is a free software license, mainly used in Mozilla software and software related to it. Copyleft license is similar but not as

rigid as the distribution. You can create a proprietary version of a code under this license. Not compatible with GPL, ie, a module covered by the Mozilla license

and a module covered by the GPL license and can not be legally bound.

< >

benchmarking aim



glossary references


Multilingual Content Integration – The system supports a multilingual version of each content object without the need to republish the object. For example, if yhe user

create a FAQ in english, all that is needed to display the FAQ in spanish or in another language is just to translate the content, not create another object FAQ.

Then, depending on user preferences appears one version or other.

Multi-Site Deployment – Is the system is able to join in a deploy multiple websites. This means that installing the software only once, can have the number of websites

wanted. It also means that when it comes time to upgrade this can only be done in one place and not separately for each website.





Session Management – System provides a tool to enable administrator only to see who is currently in the application, what are doing and whether you need to force its

log out.

< >

benchmarking aim



glossary references


Static Content Export – System has the capacity to export content as a HTML.

Test Framework – System has a framework of automated tests that can be used to test the base code in order to ensure that this is wrong (Unit Tests ou Smoke Tests).

WAI Compliant – System follows the specification W3C to WAI.

Web Statistics – System has a statistical reports of website for things and pages with content viewed, number of users for a period of time, among others.

XHTML Compliant – System follows the specification W3C to WAI.

<

benchmarking aim



glossary references


MariaDB

http://mariadb.org/;

SQLite

http://www.dn-computing.com/Quick3270.htm;

MongoDB

http://www.mongodb.org/;

Apache CouchDB

http://couchdb.apache.org/;

http://db.apache.org/derby/;

Postgre SQL

http://www.postgresql.org/;

Appspresso

http://appspresso.com/ ;

>

benchmarking aim



glossary references


Composite CI

http://www.composite.net/;

Django -CMS

https://www.django-cms.org/;

dotCMS

http://dotcms.com/.

<

benchmarking aim



glossary references


Open Source Tools for Systems & Infrastructures The study includes Open Source Operating Systems products that are often used and include support. We addressed the features that are considered most relevant comparing with the level of Operating Systems and, therefore, allow a more complete evaluation about the capacity of each technology analyzed. Thus, the analysis of all these features allow an objective comparison between different Operating Systems and which one can adapt better to the customer needs. During its preparation were evaluated several parameters, such as: Alternatives without costs; Packet format; Which distribution is based; Last version of the kernel; Frequency with new versions are available; Duration of the support; Lowest annual price.

benchmarking aim



glossary references


benchmarking aim



glossary references


>

Features Caixa Mágica Oracle red hat Suse Ubuntu G

en

era

l Ch

arac

teri

stic

s

Licencing Type

GPL GPL red hat subscription Novell subscription GPL + others


May 2012 Jan 2013 Jan 2013 Feb 2012 Oct 2012

Support Type

Comercial Comercial Comercial Comercial Comercial

Host Environment


Build to Change

Low Medium Hight Hight Medium

benchmarking aim



glossary references


<

Features Caixa Mágica Oracle red hat Suse Ubuntu O

the

r C

har

acte

rist

ics

Free alternatives

N/A N/A CentOS, Fedora openSUSE N/A

Package format deb rpm rpm rpm deb

Based on <2011 Mandriva >2011 Ubuntu

red hat N/A openSUSE Debian

Last version kernel 3.2 3.1 2.6.32 3.1 3.2

Release frequency variable variable variable 12-18 month 6 month 24 month

LTS

Support 5 years 10 years 13 years general 7 y

extended 10 y desktop LTS 3 y server LTS 5 y

Lowest price/ year - - $349 $349 -

benchmarking aim



glossary references


Caixa Mágica Oracle Linux Red Hat SUSE Linux Ubuntu

benchmarking aim



glossary references


benchmarking aim



glossary references


Caixa Mágica

Linux Caixa Mágica was born in October 2000 with the award from the Millennium Express 2000. Developed

by three investigators of ADETTI (Daniel Neves, Paulo José Guimarães and three hundred). Is the Open

Source Linux with portuguese distribution.

The Caixa Mágica mission is to contribute to the country's development by producing innovative solutions

focused on people and organizations, investing in I&D and creating portuguese centers of excellence in Open

Source.

Its mission is to be the main portuguese distribution of Linux and make it accessible to everyone.


benchmarking aim



glossary references


Caixa Mágica

The fact of being a portuguese solution makes the contact easier between the portuguese companies and

the team supporting.


benchmarking aim



glossary references


Oracle Linux

In 1976, Larry Ellison, Bob Miner and Ed Oates founded a consultancy named Software Development

Laboratories (SDL) and won a contract with CIA to build a special database whose code name was Oracle. In

2006 Oracle began to support Linux for the enterprise environment, based on Red Hat Enterprise Linux.

Oracle develops hardware and software solutions for cloud or data center, from servers and storage to

operating systems, databases or applications.


benchmarking aim



glossary references


Oracle Linux

The advantage of Oracle Linux solution is the integration with the Oracle database.


benchmarking aim



glossary references


Red Hat

Red Hat company was founded in 1993. It is the largest provider of Open Source solutions and ranks as one

S&P 500 company. It was the first company to have an Open Source revenue of a billion dollars a year.

Its mission is to be a catalyser in a community that includes customers, contributors and partners in order to

create the best technology following the Open Source perspective. It has over 4500 employees worldwide.


benchmarking aim



glossary references


The visibility that Red Hat has in the market promotes a growing stability and recurrence of testing Red Hat

tool.

Red Hat


benchmarking aim



glossary references


SUSE Linux

SUSE Linux born in Germany and their development was conducted, mostly in Europe. The first version

appeared in early 1994. In April 2011, Novell and SUSE were acquired by The Attachmate Group. The

Attachmate Group has made SUSE an independent business unit;

In November 2006 (renewed in July 2011), Novell signed an agreement with Microsoft which has improved

the interoperability of SUSE products with Microsoft Windows products, doing cross promotion and

marketing between two companies.


benchmarking aim



glossary references


It is currently in second place in the ranking of the most commonly used solutions in the market.

SUSE Linux


benchmarking aim



glossary references


Ubuntu

The origin of the word 'Ubuntu' is african and means “humanity to others". It also means "I am what I am

because of who we all are." The Ubuntu Linux spirit brings the word 'Ubuntu' to the world of computers.

The Ubuntu Linux is based on the Debian distribution with frequent and regular versions and with a

consistent interface. It is commercially supported by Canonical company, either on the desktop or in the

server version. The first official version was lauched in October 2004.


benchmarking aim



glossary references


This solution is the most used in desktop environment.

Ubuntu









way”.


license.

benchmarking aim



glossary references


Caixa Mágica

http://www.caixamagica.pt;

Oracle

http://www.oracle.com;

Red Hat

http://www.redhat.com;

Suse Linux

http://www.suse.com;

Ubuntu

http://www.ubuntu.com.

>

benchmarking aim



glossary references


At Mind Source we have the goal to innovate very often our offer, in order to inspire

the best solutions, which promotes a “financial and knowledge profit” to each

customer’s core business.

We are focused in designing the simplest, innovative and sustainable solutions that

better fit to each project environment.

Our commitment is to contribute with our daily performance to your business success.

We want to be a partner in your sustainable growing. Our Marketing Department is

waiting for your suggestions through the e-mail [email protected]

Thank you !

>

Benchmarking OpenSource

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