Benaka business consultancy

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Company Profile

Benaka Business Consultancy

By

Benaka Business Consultancy

No. 1677, 15th Main, 35th Cross,

Banashankari 2nd Stage,

Bangalore 560 070, India

e-mail:[email protected]

Contact Number: +91-96633 83550

Contact Person: Chetan

Document Purpose Company Profile

Proposed by Jatin Panjwani

Authorized by Chetan Chidananda

Version No. 1.0

Date September 21, 2009
mailto:[email protected]:[email protected]:[email protected]:[email protected]


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e n a k a B u s i n e s s C o n s u l t a n c y Page 2

Table of Contents

1.0 About Us ................................................................................................................................................. 3

1.1 Our Vision ............................................................................................................................................... 31.2 Our Mission ............................................................................................................................................. 3

1.3 Our Values .............................................................................................................................................. 3

1.4 Our Methodology ..................................................................................................................................... 4

1.5 Our Approach .......................................................................................................................................... 4

2.0 Our Services...................................................................................................................................... 6

2.1 Business Consultancy ............................................................................................................................. 6

2.1.1 Business Incubation ..................................................................................................................... 6

2.1.2 Mentorship ................................................................................................................................... 6

2.2 Technology Consultancy ......................................................................................................................... 62.3 Finance Consultancy ............................................................................................................................... 7

2.4 Marketing Consultancy............................................................................................................................ 7

2.4.1 Brand Consultancy ....................................................................................................................... 7

2.4.2 Corporate Identity ......................................................................................................................... 8

2.5 Organizational Consultancy .................................................................................................................... 9

2.6 Website Consultancy ............................................................................................................................ 10

2.6.1 Website Development ................................................................................................................ 10

2.6.2 Website redesign ....................................................................................................................... 11

2.6.3 Flash Development .................................................................................................................... 112.6.4 SEO Services ............................................................................................................................. 12

2.7 E-commerce Consultancy ..................................................................................................................... 12

2.7.1 E-commerce solutions ................................................................................................................ 12

2.7.2 Shopping Cart Solution .............................................................................................................. 13

2.7.3 Payment Gateways .................................................................................................................... 13

2.8 Maintenance and Support ..................................................................................................................... 14

3.0 Our People ...................................................................................................................................... 15

3.1 Skill sets ................................................................................................................................................ 15

4.0 Contact Us ....................................................................................................................................... 16

Liability ................................................................................................................................................ 16

Disclaimer ............................................................................................................................................ 16

Data Security ....................................................................................................................................... 17


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1.0 About Us

Welcome to Benaka Business Consultancy. We are a Bangalore based business andtechnology consultancy firm. We help entrepreneurs, business houses, business units ofcorporate to improve their performance. Partly this is done through the identifying businessopportunities or existing business problems and partly and perhaps more importantly it isdone through helping clients formulating and implementing business decisions. We bring infresh ideas; apply latest management thinking while solving business problems. Our focus ison project delivery and performance improvement.

We provide value-added solutions and facilitate a thinking to increase revenue, profitability,productivity, reduce costs, and offer financial solutions to enhance stakeholder value. Wework together with major consultancies and research institutions to evaluate the mosteffective and efficient business solutions are provided to deliver value to our esteemedclients.

By working with our consultancy in a real business situation, you will gain the chance toassess to the skills and knowledge of a consultant, your organization can choose to gain inthe following areas,

Preparing a comprehensive business plan of your business An opportunity to gain key inputs towards strategic direction and future growth plans The break to identify areas of improvement when in-house time or resources are

lacking. A high-quality piece of research or consultancy report at the end of the consultancy

term. Real commercial outcomes generated from the recommendations of a research report. A step change in quality through contracting out with a new service level management

An approach to risk management for some types of risks such as operation risks,financial risks, market risk or technology risks and will be able to provide the mitigation.

Arranging private equity, venture capital and other finances from finance houses

1.1 Our Vision We take pride in recognizing your vision to help you achieve whats

important to you, we intend to work fairly while doing business, be a goodplace to work, and build enduring relationships because we know you valuethat approach.

1.2 Our Mission Partnering clients We partner clients and help them realizing their vision Taking ownership We take ownership of our business promises by doing what we

say and by saying what we do. Taking sensible decisions We consider the impact of our present and future

actions by taking sensible decisions. Simplifying Programme We communicate complex things in a simple, clear and

concise manner. Best People We attract, develop and retain exceptional talents who have can do

attitude.

1.3 Our Values

Following an extensive period of consultation, Benaka Business consultancy has identified aset of values. These values will help us to define and develop our culture what we do andhow we do it. Writing down the values of the consultancy, making them part of the our
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culture and demonstrating them through the organization will help us develop a shared wayof acting not just in what we do but also how we do it. The values will become a key partof everything that we do as an organization, from being included in staff job descriptionsand in our research work, through to our work on leadership development and performancemanagement.

The values have been written down in a way that is simple and memorable and are written

as doing things. The five values are:

Customer success Respect for individuals Teamwork and contribution Recognition and celebration Ethics and Integrity

Benaka operates on a simple principle, which is followed within the group. Maintaining aglobal viewpoint, we are dedicated to supplying products and services of the highest quality,yet at a reasonable price for worldwide customer satisfaction.

1.4 Our Methodology

Benaka Business Consultancy has recognised a comprehensive collection of methodologiesfor each of the services we offer. Each stage of a methodology consists of a clear set ofactivities, participants, milestones, deliverables and entry or exit criteria. Each methodologyis further supplemented with a collection of templates, checklists, guidelines anddashboards that provide a good starting point for anyone willing to learn or deploy thesemethodologies.

Some of the common aspects of our delivery methodologies are:

There is a deep emphasis on data collection and metrics analysis, which helps usdevelop perform root-cause analysis and assists us in developing more effectiveforecasts.

Architecture plays a central role, especially where new products/technologies are beingdeployed. This enables us to deliver a solution that is robust, adaptable andmaintainable.

The methodology is tool-centric and best-practices driven, this feature enables us tokeep them light-weight and yet be most effective.

End users play a key role in the requirements collection, system analysis and solutionconceptualization. This enables both functional and technical stakeholders to havecommon understanding and eliminate miscommunication on the features/functionsrequired from the system.

Methodology is adapted or tailored to specific client environments and can be integratedto their existing development practices.

Our methodology leverages on components that improve the quality, time-to-marketand cost-of-product delivery.

1.5 Our Approach

Benakas development methodology provides a structured framework aimed at delivering

high quality solutions to its clients. We have developed a store of knowledge throughseveral development projects. We have refined our business process by following anddisseminating the best industry practices. We have absorbed best approaches to getmaximum performance and highest quality for our projects while leaving away redundant


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complexity that may affect project budget or timing. Our methodology promotes a researchbacked and result-driven interactive approach and guarantees better customer service withregards to quality, cost and customers strategic goals, without compromising on any of

these factors. We at Benaka are committed to delivering maximum value to our clientshelping them succeed in a constantly changing and challenging world of business. Ourfundamental company values stem from understanding that our success is tied with successof our clients.

The main foundations of our methodology are:

Understanding Customer Requirements

At Benaka we pay special attention to requirements definition process. This guarantees thatwe deliver final results that meet clients specific requirements. We use several levels ofrequirements description to understand the following strategic frameworks:

Customers Business Vision Customers Business Mission Company Product Vision

Functional Specifications

Partnering ClientsWe partner with you to help you realize your vision, thereby committed to becoming yourlong-term, trusted advisor. Our priority is not only providing professional services andsolutions but becoming your preferred business and technology vendor dedicated tomeeting your needs today and support your growing business needs tomorrow.

Earn Clients Trust and ConfidenceOur aim is to earn customer's trust and confidence through personal attention, passion forwhat we do and commitment to long-lasting relationship. We will be transparent in ourengagement with the clients and we do not hesitate to say no if we do not know something.We will go an extra mile to deliver you a measurable business value and help you adopt andsucceed in the digital era.

Focus on Delivery

Following extensive development phase, we move progress the projects towards testing andsign-off phase. The project is made ready for migration from the staging environment to thelive hosting platform. Our aim in the delivery phase is to give the ownership of yoursolution. Many times our corporate clients enter into an annual maintenance agreement toupdate or simply keep them informed of industry changes and technological advancementsto ensure their site retains a competitive advantage.

Commitment to Quality

While retaining competitive rates we do not compromise the quality of our services. Wemonitors project activities at all development phases and guarantees defect prevention,project risk mitigation and high quality results. The quality of our people makes us standout. We hire and retain only the best professionals. We follow a proven methodology onevery project we undertake. We implement the best industry standards and practicesdepending on project size and complexity. These standards and our experience guaranteeoutstanding results and allow us to better serve clients with regards to cost, quality andtimeframes.


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2.0 Our Services2.1 Business ConsultancyBenaka Business Consultancy would seek an opportunity to develop and present businessideas in a realistic environment. We will help you identify your position in your business life-cycle and counsel on a logical plan for your future growth. We aim to partner our clients andprovide a well-written business plan covering important matters that will contribute in

turning your ideas into reality. The plan would include,

Basic business concept, income and expenses analysis. Defining your products and services and their competitive advantage over others. Identifying your target market, competitor analysis and their channels of distribution. Cash flows, financial analysis, operation, marketing and intellectual property aspects.

2.1.1 Business IncubationThrough our extensive period of consultation, we have recognized that buddingentrepreneurs and start-up companies who have a vision to launch new products or serviceson a sustainable basis but may not have the required skill sets, experience and exposure.Some of them will know what to do, we will help them understanding how things can be

done in a challenging time-frame thereby reducing their learning curve. We help suchindividuals/organizations in the following aspects so that they are able to lead a professionalCompany with a reasonable size.

Shaping the vision: We explain to these entrepreneurs the requirements and implications ofstarting a borrowing Process such as seed capital or private equity. The objective of this isto help them to foresee in advance what could be in store for them (both positive andnegative aspects) if they are willing to start or Expand the Company.

Preparing a Business Plan: Entrepreneurs or Organizations look out for a Business plans attwo stages. During starting phase / company incorporation, or when they are confident oftheir capacity to lead a professional Company with a reasonable size. The business planconsists of strategic, operational and financial plan, which will guide them step-by-step on

different aspects and at different stages of the lifecycle of the Companies.

Setting up governance and management structure: We help these Companies in setting uprequired governance and management structures. Depending on the requirements of eachCompany, the intensity of the support will vary some Companies will require morehandholding than the others. The ultimate objective, however, will be to make theseCompanies self-sustainable as far as management capacity is concerned.

2.1.2 MentorshipMentorship is for those Companies who have started their operations but are finding itdifficult to cope with the increasing complexities of managing growth and performance. Thisservice allows the clients to obtain advisory services of Explorer Enterprises consulting on acontinuous basis. This involves regular onsite visits by our professionals and almost

continuous contact over telephone and email.

The objective of this service is to provide professional advice to the Company on almost anyfinancial issue of concern. This will not only help in improved management of operations,but also help in developing in-house capacity of the Company. With increased managementcapacity and access to professional advice on a continuous basis, these Companies will beable to take an easier route to professional management and sustainability.

2.2 Technology ConsultancyOrganizations use technology to become competitive and this demands other businessowners understand the significance of technology to improve efficiency, reduce turn-around


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time and even expand operations. They will help you with a conceptual and practicalknowledge of the management of IT and change in your organization. Our focus will be onthe following,

Technology driven aligning with business requirements to increase value to yourbusiness.

Analysis, design, development and use of technology within and between enterprises.

Assessment of recent advances in technology such as IT security & risk, datamanagement, software design, development, business analysis and program / platformmanagement work.

Research, development and in-depth understanding of the technology supportingbusiness. Examining current and emerging technologies to take it to the next higherlevel.

Technical delivery and service delivery aspects of enterprise applications.

2.3 Finance ConsultancyFinancial Management is one of the most important aspects of businesses. Without propercash management, accounting and financial management in place the enterprises areunlikely to do well. Cash flow management is essential to ensure a secure future, both forthe individual and an organization. We can work together in the following areas,

Offer advisory services for personal, business and corporate finance including non-profitorganizations.

Balancing risk and profitability, while attempting to maximize an entity's wealth and itsstock.

Concerned about governance standards required to align finance function with thebusiness.

Consolidations of redundant activities, process automation to achieve cost savings. To reduce the costs and improve the efficiency of the finance function.

2.4 Marketing ConsultancyOur achievement is based on extensive research experience in creativity designing and a

superior technical ability. We focus on our clients business needs and their customersatisfaction. We always put our clients first, and believe in honesty and integrity at all costs.Our service offerings are underpinned by experienced staff; ensuring projects are deliveredon time, quality and most importantly on budget.

There is an increase in mass customization, branding and communication in growing India.It has created new routes to reach the customer, and also raised peoples expectations. Thetraditional product push is fading and marketing functions are gaining importance.

Businesses seek expertise to improve marketing techniques as they are struggling to get aclear picture of their target customers because they exists in different forms, channels, linesof business & countries. Our analysis can help you in the following,

Developing effective customer-segmentation, targeting and positioning strategies Understanding customer needs through focused market research. Evaluating new markets and test different product, pricing and distribution options Examining your existing sales channels to improve your sales management processes Measuring the profitability of different customer segments to enhance your productivity. Help your business make critical decisions in bringing new products and services or help

you to enhance your existing product range

2.4.1 Brand ConsultancyConsumers now have more products and services to choose from than ever before andthere are more ways to investigate research, interact with, and purchase those products


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and services in the new initiative, instantaneous, international marketplace. As businessestry to find ways to stand out this crowded and confusing global marketplace, the tools andprocesses of Brand, and Branding are essential in order to convey the unique value, benefit,and relevance of your products and services to customers.

Brand:

Brand is the core essence and value offered by your product or service to your customers.Brand is more than any specific feature or benefit. Brand is about your promise to yourcustomers. Most importantly, Brand is about the way people experience your product orservice and their emotional connection to it.

Branding:

Branding is the entire process involved in creating and embodying your brand visually,verbally, and experientially across all touch points of interaction with the consumer. It canencompass design in all media, ranging from traditional (print, radio and TV) to online(Internet) and physical space (retail). Branding aims to establish your product with asignificant and differentiated presence in the market that attracts, creates, and retains loyalcustomers.

Branding is the process discovering your company identity. It involved working tounderstand, appreciate, acknowledge and use intuition to uncover your brand essence andbrand values and how they could potentially evolve not just as the visual and verbalexpression of your brand, but as an emotional experience for your prospective customers.

Benaka engages with you in a process of collaboration and co-creation of reliable brands.We will help you to crystallize your thought process so that it shapes itself as a brand. Wetake time to get to know you, your organization, and your product or service throughmeetings, visits, and information sharing. Ideas emerge from these exchanges. We arelooking to find the authentic core of your brand, its essence. We then create strategicallyguided visual and verbal design solutions that communicate your unique brand value tocurrent and potential customers in an emotionally relevant way, using words, images,

colours, symbols, principles of design. These different elements are refined and focuseduntil the right brand expression is manifested.

2.4.2 Corporate Identity

Professionally made and successful corporate identity design and corporate identity logodesign contributes apparently to the success of the enterprise. It gives your company andyour brand name immediate credibility and lasting recognition.

Our professionals in graphic design are experienced to provide you with fresh and creativeideas for your logo and give it a distinctive and eye-catching look. If you already have alogo, we can advance it into web formats making use of latest graphics programs. We haveexperience developing logos for various business needs, from visiting cards to business

websites.

Our customer-oriented logo design process is specially tailored to meet our clients' specificneeds and requirements. Our team of designers helps you to develop the image which youwill be proud of. When our client's present us with a design or branding challenge, we takean empathetic approach: we listen, understand and communicate ideas effectively,transforming their vision into tangible workable solutions. Branding is about creatingidentities for products and services in order to differentiate one from the competitors.


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If you have an idea and would like to develop it further or you simply want to indulgeyourself and start with a blank canvass, we can help you!

Benaka Design Process Flow

A well planned corporate branding strategy can leverage the awareness of a corporate by agreat extent. However, corporate branding is often mistaken as mere change in design,logo, slogan, or marketing materials for a company. In fact, corporate branding is acomplete rejuvenation of an organization, helping it to face the market with a reenergizedidentity.

Benaka Business Consultancy in India helps organizations around the world with effectualcorporate identity design strategies. We employ a rapidly tested methodology that is

similar to that of product development and add to the necessary tools to help theorganization benefit from a strong and well-managed corporate branding strategy.

Since our inception we have been actively offering successful corporate identity logodesign services that have added significant value to our global clients in terms of helpingthe entire organization implement their long-term objective and create inimitable positionsin the market among its competitors. In short, we, with our corporate identity designstrategies can enable an organization further leverage its assets, thereby helping it achievethe desired branding excellence.

If you have an idea and would like to develop it further or you simply want to indulgeyourself and start with a blank canvass, we can help you!

2.5 Organizational ConsultancyEngaging people in line of organization vision, mission and its strategic growth plans is an

important task. Setting strategies, processes and technology alone may not deliver results.

It takes people to accept, understand, drive, and sustain the change to realize tangible

impact. Getting the best out of each others, at different levels and managing effective

change leadership leads to human competitive advantage. Some of our focus areas are,

Identifying right people with right attitudes and skill sets in the right roles. Helping management to recognize, understand and manage their people issues.


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Performance appraisal and capability assessment to execute the business strategy Creating a right culture, structure and motivation for its competitive advantage People involvement and enabling them to drive sustainable business change Initiating benchmarking exercise for the people efficiency and effectiveness.

2.6 Website Consultancy

We help you create your own unique presence on the World Wide Web. Using solid WebDevelopment principles and the latest technology, well help you to demonstrate yourservices and express your business to the rest of the world.

As the primary interface between yourself and the online community, your website needs tomake that all important first impression. Its up to you to decide what youd like it t o say,well handle the rest. If youre in the market for a complete large -scale E-Commercesolution or just an online presence, we know of an ideal solution that meets your objectives.Please find below our web development process,

BENAKA Development Process Workflow

All of our strategies are structured to be completely scalable, allowing you to choose thelevel of Web Development that your business and your budget are most comfortable with.

2.6.1 Website DevelopmentOur Web Development strategies ensure a healthy combination of market research,

choosing best practices and technical excellence. Ensuring your website not only supportsyour immediate goals, but continues to adapt and thrive in your market space, with a littlehelp from our maintenance programs.

Our studied and structured approach to Web Development has additional benefits. Weassure you of a robust solution that is never over-engineered. In our experience, overlyengineered solutions are costly and more importantly inefficient, incurring increasemaintenance costs your online business doesnt need.

This is why we take great pride in on our ability to accurately assess and match yourbusiness requirements to the perfect Web Development technology which is available now.


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Making the most of your budget and meeting your online aspirations at the same time.Please let us know what your business is about? What are your online aspirations?

2.6.2 Website redesign

Someone rightly said The only constant thing in life is "Change"". Same is the case with

your website every time a user logs on he expects to see something new, we at BenakaBusiness Consultancy understand the changing expectations, make it a point to changethings for better, making things look fresher ensuring professional and elegant outlook. Wedo this by cascading style sheets (CSS), flash strips, and templates. Technically, Websitemakeover can be addressed as a renovation, an opportunity to focus on what is best in itand changing to excellent and concentrating on things that need an improvement, accordingto the user requirements.

The idea of RE-DESIGNING originates from the fact that every time people come to awebsite in search of something they are looking forward to new, different and catchy look.Re-designing is different from make-over. Make-over is simply refining the old but re-designing is the act of creating a design out of scratch. We aim to completely re-define theentire concept and create design so well sorted out that it hardly needs any more

improvement.

The ideology is Perfection is not a small thing, small things make perfection andPerfection is difficult to improve.

2.6.3 Flash Development

Flash Development is a multimedia authoring program which is commonly used to createinteractive and animation; it is most often found in advertisements, web-page components,and to integrate video into web pages but more recently, to develop rich internetapplications. It is a powerful and flexible technology, one of the latest incorporations in webdesign that helps designers create an impact on the mind of a visitor. Use of flash makes

websites more interactive and visitor friendly.

Over the last decade Flash has proved to be one of the most fashionable and popular webdesign technologies. It enables developers and customers to enjoy the complete freedom ofcreation, creates a favorable impact on visitors and enhances your message.

Flash animations are quick to download, of high quality and are browser independent.Animations also scale to fit the browser window. Flash elements can include simple text orbutton animations, scrolling text, slide show pictures and even flash movies, complete withsound. Our customers recognize us for their experience in creating quality interactivewebsites that work. What differentiates Benaka from other offshore solution providers isthat we create unique and innovative designs and ideas to produce eye-catching graphic

designs and dynamic Flash programming and action scripting.

If you have a product or company that you want to demonstrate a Flash presentation is aneffective way to fulfil it. With experts in this field you will use the true power of Flashreinforcing the impression that your site creates. Whatever solutions you choose a flashintroduction, a web presentation or flash multimedia it will add attractiveness and dynamicsto your project.


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2.6.4 SEO Services

Search engine optimization or SEO is the process of attaining top positions in searchengines by using various activities. In this method, changes have been done in a sitescoding to make it more search engine friendly and accessible for online visitors. Searchengine optimization is an advanced approach for online companies to reach out to a widecustomer base without incurring much. Getting an affordable search engine optimizationservices from search engine optimization firm help online ventures to get a compatiblemethodology to drive traffic and increases the visibility of a website as well.

SEO is the process of choosing the right keywordsor set of key phrases in relation to a website specialty in order to drive genuine traffictowards a website. The selection of keywords is mainly based on clear understanding ofsearch engine algorithms, norms, policies and guidelines along with realizing the interests of

a business identity.

2.7 E-commerce Consultancy

In todays world of information technology, e-commerce has become one of the most cost-effective ways of doing business. It enables the businesses to reduce its distribution costsand other overheads and earns additional profits apart from delivering enhanced services tocustomers.

You can turn your company website into an efficient E-commerce solution, complete withshopping cart and payment verification functionality. On the Web, E-commerce websites areused to sell goods to online users. By transforming your website into an online shoppingdestination, youll expose your products and services to the worlds largest shopping

community.

2.7.1 E-commerce solutions

Through our unique customer focused approach, we can help you with the creation andmaintenance ofE-commerce solutions, built to your personal requirements. Weve helpedmany companies transform their ordinary website visitors into loyal online buyers. Even ifyou dont have an existing business, we have the ability and the foresight to plan one foryou. Benaka provides a full design service for E-commerce solutions; payment gatewayand E-commerce shopping cart websites which helps to expand your business onlineand to work on all the latest technologies.

Some of the benefits our clients enjoy include:

Lower transactional costs through process automation

Increased profits through lower overheads

Increased sales through greater exposure of your products

Higher user loyalty through ease of use and technical stability


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Complete information control through an integrated back-end

Automatically handle your orders and provides feedback Follow up on new prospects using our auto responders, and Track affiliates

State of art customized e-commerce solutions that we develop can be completely integrated

with the website management system to give the owner the ability to manage the entire lotof pages. Every website is planned carefully against the backdrop of in-depth marketresearch. We create the best possible shopping experience to suit your target clients, whilestrictly adhering to your budget policy.

2.7.2 Shopping Cart Solution

Shopping cart forms an integral part of e-commerce, and the most difficult of it. Whetheryou are a small business owner with a limited number of customers or a worldwidebusiness, you simply can't get rid of a shopping cart. In the past, customer orders, sales,inventory tracking, etc, were manually maintained, and owners had no problems becauseonline marketing demands were low. However, the last couple of years have seen aconsiderable rise in e-commerce as a result of which owners just can't do away withautomation.

Lets go through a quick summary of a shopping spree through a website.

Our industry experience has given us deep insights into the e-commerce industry that formsthe basis of our advanced shopping cart solutions. Simply put, using our solutions websiteowners can easily put their business on the web and immediately start taking orders quicklyand cost effectively. High quality shopping cart solutions that we develop are interoperableand can be easily integrated into the website management system in a time and cost thatare fractions to that compared to readymade solutions.

2.7.3 Payment Gateways

Electronic payment gateway service is an important feature that a e-commerce websiteneeds. Payment gateway allows a website to accept real time payments from customersfrom any part of the world. The growing importance of e-commerce has made it reallyimportant for website owners to devise a payment service that is secured and quick.

One of our specializations is effective payment gateway solutions that provide our clients aswell as its customers with an array of secured payment options. We offer customizedpayment gateway solutions to suit individual client requirements with a number of optionswhich include a wide acceptance of credit cards.

Some of the specific features of our payment gateway solutions include:

Online transaction fraud detection Online transaction risk mitigation Customizable web based interfaces Support for all VISA/MasterCard transactions Integration of the total payment process Generate benefit statements, and Unique algorithm to ensure fool proof security


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2.8 Maintenance and Support

Web applications and websites require maintenance and support as your needs change andgrow. Benaka provides maintenance and support services freeing you from maintainingexpensive in-house support staff. We partner with our clients to help their online businessrunning smoothly and error-free.

Benaka provides a comprehensive set of monthly and annual maintenance and supportservices depending on your business needs:

On-going Support (bug fixing, problems analysis and resolution, on-call support) Adaptive Enhancements (modifications to support business or technical

requirements' changes) Perfective Upgrades (new functionality/features) Technical Improvement (optimization restructuring/rewriting)

For each project undertaken by Benaka we provide a free warrantee period to ensure stableand uninterrupted work of your system. Please contact us for maintenance rates and

details.

Website Maintenance activities

Manage and continually update the structure and content of your website Create configurable access restrictions so content managers can be assigned

roles and permissions for editing and making changes on a website Publish multiple formats on a website such as HTML or Microsoft word or PDF files Publish news feeds, streaming video/audio, press releases and site update

information; Attaching a file, reviewing the content, updating new image, to the Website and

overall manage the way advertising is displayed. Correcting Dead/Broken Links, fixing broken links, addition of links Modifying or deleting a page, maintenance of the archives, performance testing

of the website Tracking of maintenance activities, archive of all the previous version of the web

pages

For each project undertaken by Benaka we provide a free warrantee period to ensure stableand uninterrupted work of your system. Please feel free to call us today at: +91-9663383550 or email at:[email protected] get started!
mailto:info@mailto:info@mailto:info@


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3.0 Our PeopleThe "Joy" of delivering excellent work is reflected in the physical environment we operate in.

People at BENAKA are innovative, smart, hardworking, dedicated and from culturally diverse

backgrounds. Managing Consultant and his team comprises of qualified engineers and

management graduates who have worked in reputed companies both in India and abroad.

What makes us stand out from our competitors is our personal attention and friendlyservice.

Our talented resources and their vast experiences enhance the quality of our environment

and make it a great place to work. The work environment is fast-paced and positive and we

work as a team. The attitude is assertive yet polite, and we believe excellence is a way of

life. We are focused on delivering the highest quality service to our customers like you. We

promote open communication at all levels and appreciate honest feedback from our

esteemed clients. We have worked with many organizations to implement not only cost-

effective, but also visually attractive web solutions.

Our Continuing Commitment - As a valued client you will receive our highest level ofattention and project delivery on time. We view our relationship as a long-term commitmentand do not approach this engagement with a single project orientation; we aspire to be yourtrusted advisors. We will continue to monitor our service delivery and ensure that theservices we bring are of the highest value.

3.1 Skill sets

Programming Languages/Technologies Internet/Intranet development

- Microsoft .NET (ASP.NET,C#, VB .NET)- J2EE (JSP, Java Servlets)- J2ME- PHP- AJAX- JavaScript- VBScript- C/C++- Flash (Action script)

- HTML/DHTML, XHTML- VB Script -Dreamweaver -ASP, ASP.NET -XML/XSLT- Home site- OLE, ActiveX- TCP/IP, HTTP/FTP, SMTP, POP3, IMAP -Photoshop -CorelDraw

Web & Application Servers Databases

- BEA Web Logic- JBOSS- Tomcat- Microsoft IIS

- Apache- MS Exchange Server- SharePoint Server

- MS SQL- My SQL- Oracle- Postgre SQL

- MS Access- IBM DB2

Operating Systems Network and Systems

- Windows 9x/ -Windows 2000/NT/XP- Linux

Windows NT/2000/03/07 - (IP Security,Terminal Services, remote access), SMS,Microsoft Exchange, Microsoft SQL Server.Security audits


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4.0 Contact UsThank you for your interest in Benaka and our services. Please e-mail us [email protected] we will get back to you promptly regarding your request.

How to Start

Please submit your project request (RFI/RFQ/RFP) using contact forms or e-mail us [email protected] We can sign a Non-Disclosure Agreement (NDA) before sharing anybusiness sensitive information.

Analysis: Benaka consultant will contact you to clarify your project requirements.

We involve subject matter experts during this stage to elaborate and propose the

optimal technical and business solution.

Proposal: Having clarified the requirements we will provide our free non-binding bid or

proposal for your review. We will be glad to provide any clarifications required and adjustthe proposal through negotiation process.

Liability

By accessing any part or full of the Website, you shall be deemed to have read andunderstood the legal disclaimer in full. This Website contains a large amount of informationand we have tried to disseminate our offerings in an accurate, clear and a concise manneras possible. We accept no liability to you if it is not, and, it is your responsibility to checkout the accuracy of the information. These Terms shall be governed by and construed inaccordance to Indian business law. Disputes arising in connection with these terms shall besubject to the jurisdiction of the Bangalore courts only.

Disclaimer

Your access to and use of this site is subject to the following terms and conditions and allapplicable laws. By accessing and using this site, you accept the following terms andconditions, without limitation or qualification. Unless otherwise stated, the contents of thissite including, but not limited to, the text and images contained herein and theirarrangement are the property of Universal Consulting. All trademarks used or referred to inthis website are the property of their respective proprietor.

The information contained herein is strictly confidential and meant solely for the selectedrecipient and may not be altered in any way, copied, stored, transmitted, or distributed, inpart or in whole, to any other person or to the media or reproduced in any form, withoutprior written consent of Benaka Business Consultancy (herein referred as BBC). The workcontents are solely for informational purpose only and we will not be in a position to assistthe prospective clients in taking decision.

While due care has been taken in preparing this contents, BBC will accept no liabilities forany loss or damage of any kind arising out of any inaccurate, delayed or incompleteinformation nor for any actions taken in reliance thereon. This is not intended fordistribution to, or use by, any person or entity who is a citizen or resident of or located inany locality, state, country or other jurisdiction, where such distribution, publication,
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Confidential

availability or use would be contrary to law, regulation or which would subject BBC andaffiliates to any registration or licensing requirement within such jurisdiction.

Data Security

Your information is collected in two ways: (1) directly for example, when you provideinformation to our strategic partners or alliances (2) indirectly for example, through our

website and through internet access logs. The data that we collect may be transferred andused within our organization. We will not sell individual information and will share it onlywith our business advisors or strategic alliances and it is completely up to you whether ornot you want us to provide it. We do not seek to collect sensitive personal data through thissite. We take appropriate steps to maintain the security of your data within ourorganisation. However you would probably know that the open nature of the Internet issuch that data may flow over networks without security measures and may be accessed andused by people other than those for whom the data is intended. Overall we considermaintaining your privacy and creating a valuable resource for you to use.

Benaka business consultancy

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