LEADING THROUGHCONTINUAL CHANGEPhil Buckley

Being Your Best in Times of Ambiguity and ChangePhil Buckley

HOW TO BE YOUR BEST

• Assess your strengths

• Build your confidence

• Avoid change fatigue

• Face the unknown

•Pace of change is no longer newsworthy•Not changing is falling behind•Ability to manage change is a core

organizational skill

MANAGE HOW YOU EXPERIENCE CHANGE

Think

Feel

Act

Assessing Your STRENGTHS

CHANGE CAPABILITIES

Helpful in periods of change:

• Perspective• Priority setting• Action orientation• Planning• Focus• Personal learning• Communication• Interpersonal skills• Empathy

TO ASSESS YOUR STRENGTHS

• Review the roles you played in periods of change

• Read past performance reviews

• Speak with your network connections

Building Your CONFIDENCE

CONFIDENCE DURING CHANGE

• Confidence is required to personally lead change well

• Confidence is the product of knowing what to do next. – Dan Rockwell

• Confidence is tested the most when you can’t answer questions based on your experience

TO BUILD YOUR CONFIDENCE

• Understand the change• Know the questions to ask• Build new relationships• Be a participant - volunteer

Avoiding CHANGE FATIGUE

Which question do you think is the most important? Why?• Stay focused on being your best• Stay true to what is important to you• Pace yourself• Assume positive intent• Avoid negativity, rumours and speculation• Help others with their transitions

TO AVOID CHANGE FATIGUE

Dealing with the UNKNOWN

WHEN FACED WITH THE UNKNOWN, ASK…

Why is this important?

(Context)

What do I need to know?(Facts and Data)

What works and doesn’t work?

(Practical Tips)

What experience can I learn from?

(Stories)