Being an Incredible Teammate and Leader

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Being an Incredible Teammate and Leader Kathleen Back February 2017 [email protected]

Transcript of Being an Incredible Teammate and Leader

Page 1: Being an Incredible Teammate and Leader

Being an Incredible Teammate and Leader

Kathleen BackFebruary [email protected]

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Things to Consider Why is teamwork so critical? What do you think makes a great team? What do you think makes a great team member? How important is diversity in a team?

How does it add challenges? How does it strengthen? How can you become a better team member? How can you build a stronger team as a leader? What is one thing you will do today, to help

contribute to making your team incredible?

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Be re

liabl

e

Communicate constructively

Listen actively

Parti

cipat

e fu

llyShare openly and willingly

Pitch in to help

Be committed to the team

Be flexible

Be a problem-solver, not a problem-dweller

Be respectful and supportive

BEING AN INCREDIBLE TEAMMATE

Source: http://www.info.gibsonins.com/blog/10-qualities-of-a-great-teammate

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85% of large global enterprises believe diversity is crucial to fostering innovation in the workplace.

79% of companies believe that diversity initiatives have a positive effect on company culture.

83% of executives agree that a diverse workforce improves their company’s ability to capture and retain a diverse client base.

“Strength lies in differences, not in

similarities.”-Steven Covey

Source: http://www.adeccousa.com/employers/resources/PublishingImages/infographic-diversity-in-the-workplace.jpg

Key Benefits of Workplace Diversity

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Sources: http://blog.talkdesk.com/10-donts-in-providing-feedback-to-employees, https://nickclench.wordpress.com/2015/03/09/feedback-forget-the-bad-news-sandwich/,

Giving Feedback 5

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Receiving Feedback Listen: Listen and then ask questions. Manage: Be in charge of your reactions. Clarity: Make sure you understand before responding. Focus: Focus on making things better in the future. Gratitude: Be grateful someone cares about you. Apologize: If necessary, say sorry.

Source: https://twitter.com/LollyDaskal/media

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Tips for Effective Business MeetingsCLEAR OBJECTIVES

Have a specific and defined meeting purpose

TARGETED AUDIENCE

Only invite those that need to be there

AGENDA

Email out agenda and specific times for each section ahead of time and stick to it

TIME

Start on time, end on time

FOLLOW UP

Email out memo covering what was accomplished along with action items

Multi-tasking

Source: http://www.forbes.com/sites/forbesleadershipforum/2014/02/05/seven-steps-to-running-the-most-effective-meeting-possible/

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Communication

Communication

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The 5 “B’s”Communication

Be clear: the whole team should be clear on goals and responsibilities. If you’re unclear, ask! There is no such thing as a ‘dumb’ question.

Be present: practice actively listening: truly listen to the information being given.

Be courteous: don’t cut people off, say “thank you”, “excuse me” and “please” in conversations and interactions.

Be flexible: Times when opinions and decisions will differ from yours. You must be willing to support decisions contrary to your own desires. It doesn’t mean you have to agree you just need to help support whatever decision the team has made, to ensure it is successful. Be open to diversity in your team.

Be kind: Live by the golden rule. Don’t gossip. Live by the old adage “if you can’t say something nice, don’t say anything at all.” Use EI to put yourself in others’ shoes before approaching any conflicts.

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Source: http://www.teamworkandleadership.com/2012/02/five-important-tips-for-effective-team-communication-1.html#sthash.eYIU9C29.dpbs

“Most people don’t listen with the intent to understand. Most people listen with the intent to reply.” – Steven Covey

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Thanks!For questions or comments contact Kathleen:

[email protected]

For more context around this presentation, please access my LinkedIn Pulse posts.