MANAGING CHRONIC PATIENTS ANDFAMILY IN THE OUTPATIENT SETTINGMANAGEMENT

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AHED - Advanced Health EducationRua Manuel Joaquim Avelar, 118 - Piso 22750 - 421 Cascais

phone +351 911 191 954

info@ahed.pt >> ahed.pt

Understand the prevalence of chronic diseases, the challenge of multi-morbility and its consequences for the healthcare settings, patients and families

Define the role of different healthcare settings and the importance of integrated care

Differentiate between a traditional model of care and a patient and family centered model

Identify new technologies which enhance patient management and experience

Demonstrate the importance of governance and leadership in an organizational culture focused on patient and family centered-care

Describe how value based healthcare impacts patient outcomes

Identify key aspects of interpersonal communication skills and barriers to effective communication

Understand the vital role of effective communication in the overall patient and family experience

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ATTENDANCE REQUIREMENTS 80% attendance is mandatory for issuing attendance certificate and CME credits and/or ECTS

MAX. ATTENDEES> 25

TARGET AUDIENCEHealth managers and health professionals, graduated in Medicine, Nursing, Psychology or Social Services.

ADMISSION CRITERIA> CV and motivation letter where the applicant shall explain the relevance of the course for his/her professional development or ambition> Preference will be given to health care professionals working at the hospital, primary health care setting, integrated continuous care setting and palliative care.

MANAGEMENT MANAGING CHRONIC PATIENTS ANDFAMILY IN THE OUTPATIENT SETTING

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COURSE COORDINATOR >> Maria de Fátima Grenho, MD & Sara Torcato Parreira, RN

COURSE PRESENTATION

Every patient wants to be cared for, hopefully well and with the best treatment. Patients with chronic conditions need a close contact with the health system and multiple chronic conditions have a profound impact on patients. Chronic diseases are a global health challenge. Re-organizing how we deliver care is mandatory. Chronic conditions can usually be managed but not cured, so adherence to therapies, regular follow-ups and enhanced communication between patients and health providers are fundamental. How can we make care better, more humane and person-centered? How can new technologies help in the management of chronic conditions? How can we integrate care, reduce costs and ensure effectiveness in the management of chronic patients and their families? What is the role of value based healthcare? And what is the importance of governance and leadership in creating a people centered approach?This course will address these questions, from theoretical evidence to practical examples and interactions. The aim is to bring value to chronic patients, families and health systems, integrating the best evidence with the best examples, assuring expertise along with multidisciplinarity.

LEARNING OBJECTIVES >> KNOWLEDGE AND SKILLS TO DEVELOP

NEW DATES

2020 / SEP

SEP 25TH

9:00 am - 6:00 pm@ Nova Medical School (Campo de Santana)

SEP 26TH

9:00 am - 6:00 pm@ Nova Medical School (Campo de Santana)

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AGENDA

> Chronic conditions in Health Care

Settings

Chronic conditions

The challenge of multi-morbidity

Health care settings

The role of primary health care setting

Management of chronic conditions

(Patient Association Perspective)

> Models of care

From biomedical to people centered-

care model

The example of palliative care

A reflection on models of care - Debate

> Managing Patients and Family New technologies- an opportunity forchronic diseases management

Governance and leadership: creating a people centered-care culture

Value Based Healthcare

Communication skills training - Practical

MANAGING CHRONIC PATIENTS ANDFAMILY IN THE OUTPATIENT SETTINGMANAGEMENT

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DURATION >> 16 HOURS

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CREDITS >> 2 ECTS

INCLUSIONS AND EXCLUSIONS IN PRICEThe price published for each course includes teaching fees, space rental, certi�cate of attendance, and materials used during the course. The price of the course doesn’t include hotel accommodation, lunches, and dinners on course days, nor any other items unless speci�cally mentioned. Prices of courses published by AHED are exempted of VAT. Other items priced by AHED apart from courses may however include VAT.

APPLICATION, ADMISSION AND REGISTRATIONWhen applying for a course at AHED – Advanced Health Education, the applicant subjects personal and professional data that will be veri�ed and assessed to check that admission criteria for that speci�c program are met. Once an application is approved, registration in the course is admitted and will require payment of the price published for the course.

APPLICATION FEES Application fees are as follows:- 100 € for courses priced above 1000 €- 50 € for courses priced below equal to 1000 €Application fees are non-refundable.

FACULTY> Maria de Fátima Grenho, MD > Marta Fonseca, MD > Alexandre Tomás, RN, MSc > Luís Campos, MD, MSc, PhD> Miguel Lemos, Sociologist, MSc> Micaela Monteiro, MD

> João Filipe Raposo, MD, PhD> Sara Torcato Parreira, RN, MSc > Luísa Pereira, MD> Luzia Travado, Psychologist, PhD > João Leal, Biomedical Engineer > Glória Ribeiro, RN, MBA

MANAGING CHRONIC PATIENTS ANDFAMILY IN THE OUTPATIENT SETTINGMANAGEMENT

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“The Management: Mananging chronic patients and family in the outpatient setting, Lisbon, Portugal, 25/09/2020-26/09/2020 has been accredited by the European Accreditation Council for Continuing Medical Education (EACCME®) with 16 European CME credits (ECMEC®s).

Each medical specialist should claim only those hours of credit that he/she actually spent in the educational activity.”

This event is compliant with the MedTech Europe Code of Ethical Business Practice.

PRICE >> 490€

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EARLY BIRDApplication fees will be discounted from the course price for registrations completed 90 calendar days before the date of the course.

For additional information, please go to in Terms and Conditions at ahed.pt

APPLICATION DEADLINE >> AUGUST 26TH 2020

INSTITUTIONAL PARTNERSHIPS

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SCIENTIFIC PARTNERSHIPS

Ahed – Advanced Health Education has received certification from DGERT as an education provider for all training programs for health care professionals. Courses, procedures and practices are in accordance with training quality standards.

MANAGEMENT MANAGING CHRONIC PATIENTS ANDFAMILY IN THE OUTPATIENT SETTING

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COURSE REGISTRATION FEESThe registration stage is considered completed when the total price of the course is received by AHED.

PAYMENT OPTIONS Payment options for application and registration include credit card (Visa, MasterCard), wire transfer in Euro, and Multibanco.