Becoming agile in an agile way - ITMPI webinar by Ben Linders

11/13/2013

Webinar Sponsored by Computer Aid, Inc.

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Becoming Agile, in an Agile Way

November 13, 2013, 11:00 AM EST

Ben Linders Advies

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Ben LindersSenior ConsultantBen Linders [email protected]

Hosted by:

Michael MilutisDirector of MarketingComputer Aid, Inc. (CAI)[email protected]

Ben Linders Advies

11/13/2013


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About Presenter’s Firm

Ben Linders Advies deliver services for Software Development, IT and R&D organizations and professionals, to help them becoming more effective and efficient, and increase the business value that they deliver in their organization, and to their customers.

Ben Linders Advies

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CAI Achieves IT Operational Excellence

www.compaid.com

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Becoming Agile, in an Agile Way

Ben Linders Advies

11/13/2013


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Learning objectives

• how to do agile self-assessments to find out how agile and lean you are already

• what short cycled improvements are and how you can use them for continuous improvement

• why you should use agile retrospectives to assure getting benefits out of agile and lean

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Who is Ben Linders?

Quality & Defect Prevention

Agile & Lean Coaching

Process Improvement & Organizational Development

CMMI / People-CMM Assessor

veranderproject.nl Enterprise Agile Agile People & Organization WorkImprovers

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Facts about Agile

• Started 2001: Agile Manifesto by 17 experts• 4 values and 12 principles• Networks: Agile Alliance Scrum Alliance Agile Consortium• Version One Agile Survey of 2012:

– Usage: <1 yr (12%) 1-2 yrs (38%) 2-5 yrs (36%) >5 yr (14%)– Technique: Scrum (54%) Scrum/XP (11%) Custom (9%)

• Data on Agile: Jones QSM Rico AgileWerkt

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Becoming Agile and Lean

Ask yourself:• How Agile are you?• Where do you want to become

more Agile, and why?• What can you do next?

Journey to Become Agile and Lean

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Agile Mindset & Culture

• Being Agile over Doing Agile• Understand while Doing• Stop Starting

Start Finishing• Why over How• Feedback• Learn

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How Agile are you?

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Lean: Eliminate Waste & Build Quality In

• Building the Wrong product• Useless Documentation• Defects & Rework• Task Switching

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ProcessInputs and outputsInfluencing factorsMeasurement

Defects Inserted (documentation,

code)

Defects Detected (Inspection, test)

(Un)happy customers

Design ProcessCompetence, skillsTools, environment

Test ProcessCompetence, skills

Test CapacityTools, environment

Resident Defects in Delivered Product

Resident Defects in Design Base

Detection Rate

Defect Density

Fault Slip Through

Defect Level

Defect Classification

Measure Product Quality Quality with Agile Teams

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Combining Strengths

Agile• Teamworking• Interaction with Stakeholders• Process adaption &

improvement (Retrospectives)• Backlog Grooming• Work In Progress (Kanban)• Development View

Lean• Collaboration• Focus on Delivery Chain• Decisions: Value-stream mapping

& Last Responsible Moment• Reducing Waste• Pull• Business View

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Benefits of Lean

• Understanding Customer Needs• Effective Collaboration• Faster Delivery• Lower Cost • Motivated Employees

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Assessing yourself

• Readiness• Agile / Scrum Practices• Culture & Mindset• Agile Fluency• Roadmaps for Adoption• Maturity

Agile Self-Assessment

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Tools and Checklists for agile self assessmentThe following tools and checklists are know to me. They can help you to do a kind of startup check or readiness /

maturity assessment to determine how agile or lean you are:• The Unofficial Scrum Checklist from Henrik Kniberg• Team 5X5 Self-Assessment from the Scaled Agile Framework• 42 point test: How Agile are You by Kelly Waters• Questions for Transitioning to Agile from Johanna Rothman• Agile Self Evaluation (free assessment checklist/report) by Thoughtworks• Scrum Checklist by Boris Gloger• Corporate Agile 10-point checklist by Elena Yatzeck• Joe’s Unofficial Scrum Checklist by Joe Little• Lean-Agile Roadmap by NetObjectives• A ScrumButt Test aka the Nokia Test by Jeff Sutherland• A ScrumButt Test by Mayflower• How to Measure Team Agility by Len Lagestee• Agile Maturity Self Assessment by Robbie Mac Iver• Enterprise Agile Practice Assessment Tool (paid services) by DrAgile• Agile Readiness Questionnaire by PM Gadget• Readiness & Fit Analysis from the Software Engineering Institute by Suzanne Miller• Seven Questions to Ask to Determine if Your Organization is Agile Ready from PMI Austin• Your Path through Agile Fluency by Diana Larsen and James Shore• The InfoQ Minibook Scrum Hard Facts: Roles. Artifacts. All meetings provides a Scrum checklist• The InfoQ minibook An Agile Adoption and Transformation Survival Guide includes a checklist for change agents• Implementing Lean Software Development (Poppendieck)

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Requirements for Process

• Clear and understandable • Easy accessible• Help professionals in daily work• Enable creativity and value focus• Support rich forms of communication,• Enable decisions at lowest possible level• Provide feedback on performance• Reward the right behavior

Uncovering Better Ways to do Process Improvement

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Agile Processes

Central Processes:• Bare Minimum• High level/overview• Process Owners• Stable• Coordinate / Decide

Team, Definition of Done:• Only what is needed• Can be detailed• Owned by the team• Improved continuously

(retrospectives)• Used in daily work

Agile assumes trained & empowered professionals

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Resistance to Agile?

• Talk with them• Listen what they have to say• Take them seriously• Ask why and how

Resistance = Information!

Dealing with Resistance

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Agile Process Strategy• Product Owner = Discipline Owner

• User Stories, e.g.:– Increase process awareness– Align processes– Remove unused processes

• Incremental improvement: Demo &Retrospective

Scrum Process Improvement

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Agile Process Improvement

Expected benefits:• Collaboration PI team and

stakeholders• Deployment (over defining) processes• Adopt to changes• Incrementaly, ROI• Learn to work Agile

Process Improvement: The Agile Way

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Golden Rules for PI

• Dare to share, early and frequently• Result depends on team, not individuals• The one who checks out a task is not

necessarily the one who has to finish it• The one’s working on a task are the right people• You may critique anything,

but never criticize anyone

BenLinders.com/GoldenRules

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Short-Cycled Improvements

Splitting a team into 2

Let the Scrum Master Come from the Team

Observe and Change

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Retrospectives - Why

Learning from doingReflect, adapt and improve

Focus upon• Team• Self steering• Collaboration• Value

Why Agile Retrospectives

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Prime Directive

“Regardless of what we discover, we understand and truly believe that everyone did the best job they could, given what they knew at the time, their skills and abilities, the resources available, and the situation at hand.”

Norm Kerth http://www.retrospectives.com/

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Retrospective Exercises

• Asking questions• One-word retrospective• Root Cause Analysis• Timeline• Flow and Energy• Asking Why?• Strenghts (Solution Focused)• Perfection game• Action priorities• Retrospective of Retrospectives

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Solution Focused Approach

Delta Method, by Alistair Cockburn

How did you get this far?

Celebrate it!

How can you use that to get a smidgy bit

further?

What you currently imagine

“perfect” to be .

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Solution Focused• How did you get this far?

• What do you imagine perfect to be?

• Small step!– What is going well?– What did you do? How? Why?– Which Strengths? Applied?

Strengths-based Retrospective

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ExamplesThe Sprint that failed

• Trust and Empowerment• Teamwork

The team that wasn’t a team yet

• Getting to know each other• Skills & Open Culture

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Benefits of Retrospectives

• Actions by the team, for the team• Product owner involvement• No handovers• Lead your own improvement journey

Retrospective Benefits

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Getting Value out of Agile Retrospectives

A Toolbox of Retrospective Exercises

By Luis Gonçalves & Ben Linders

Available on:• InfoQ• Leanpub

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An Agile Way to Become Agile!

• Agile self-assessments to know how agile & lean you are

• Short cycled improvements to do continuous improvement

• Agile retrospectives to get benefits out of agile and lean

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Questions?

[email protected]@BenLinderswww.linkedin.com/in/benlinderswww.linkedin.com/in/benlinderswww.facebook.com/BenLindersAdvieswww.facebook.com/BenLindersAdvieswww.benlinders.comwww.benlinders.com

Ben Linders Advies

11/13/2013


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Ben LindersSenior ConsultantBen Linders [email protected]

Hosted by:

Michael MilutisDirector of MarketingComputer Aid, Inc. (CAI)[email protected]

Ben Linders Advies

Becoming agile in an agile way - ITMPI webinar by Ben Linders

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Transcript of Becoming agile in an agile way - ITMPI webinar by Ben Linders