Social Media...Why should you?

Are you leveraging social mediafor your business?

What is your customer perception of your shop?

OR

He is….

Laugh all you want to…but guess how many YouTube hits this simple $500 video has recorded…..?

??3.7 Million

Laugh all you want to…but guess how many YouTube hits this simple $500 video has recorded…..?

??3.7 Million

A quick Social Media History Lesson…Social media are Internet sites where people interact freely, sharing and discussing information about each other and their lives, using a multimedia mix of personal words, pictures, videos and audio.

1969 -CompuServe was the first major commercial Internet service provider for the public in the United States. Using a technology known then as dial-up, it dominated the field through the 1980s and remained a major player until the mid-1990s.

1985 -The America Online (AOL) service opened.

1994 - More than 1,500 Web servers were online in 1994 and people were referring to the Internet as the Information Superhighway.

1995 -Newsweek headlines an article: The Internet? Bah! Hype alert: Why cyberspace isn't, and will never be, nirvana.

1997 -The Web had one million web pages.

2007 -There were more than 3 billion.

But what are your

customers saying?

How do I "listen" with social media?

automotive repairs

Technology & Trust

Trust is the foundation of total quality, and trust is made up of both character (what a person is) and competence (what a

person does).

- Stephen Covey

Just the Facts...

What's your reach?

90% of consumers trust peer recommendations vs 14% who trust

traditional advertising

Loyal customers will propagate = “the silent salesmen "or “silent

assassins”?

Be the Flintstones! not the

Jetsons.

any questions?