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Monitoring, Evaluation &

Outcomes

How to Identify your Outcomes

Monitoring & Evaluating Progress

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Session Outline

What is an outcome Identifying and developing outcomes

What is Monitoring Why monitor How to monitor What is Evaluation

Why Evaluate

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Outcome Funding

Increasingly becoming the norm for fundersincluding the Big Lottery

What is an outcome? The results that you hope your activity/intervention

will make The changes/differences that your project will make

to the people/area involved Relevant to the activity being delivered Language includes improve, decrease, increase,

develop, sustain

We dont purchase an activity, we purchaseresults- BLF

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Difference between Outputs and

OutcomesAn output is the direct product of any

activity delivered e.g. number of classes

taughtAn outcome is the benefit or change for

participants after the activity e.g. new

knowledge, increased skills

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Developing an Outcome

An outcome must be SMART Specific - who or what will change, how much change

or benefit is expected, when will change occur

Measurable - can you measure the outcome

Achievable - create a baseline to see where you arestarting from, dont over-estimate the probableoutcome

Realistic - be realistic in the potential achievement

Time Bound - identify timescales for achieving youroutcome - milestones should be identified

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Developing an Outcome

Think about the AIM, the intendedOUTCOMES and the ACTIVITIES you will

do to reach those outcomes What needs to change for your project to

reach its overall aim

What activities will be delivered to helpyou achieve those changes

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Case Study - The Riley Readers

Aim - to increase literacy among teenagers Needed to achieve 2 outcomes in pursuit of their

aim

Teenagers had the desire to read more (softoutcome)

Teenagers had greater access to books (hardoutcome)

Two activities established to achieve theseoutcomesA free library

A reading club

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What is Monitoring

All organisations collect records and notes ofwhat they are doing.

This simple checking becomes MONITORINGwhen the information is collected in a planned,organised and systematic way

Monitoring information is collected at specifictimes when you bring this information togetherto help you assess progress you start toEVALUATE

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Why Monitor

Allows you to check the progress of yourwork on a regular basis

For accountability - allows you to provesuccess and progress

Funders will frequently ask in applicationshow you intend to monitor your projects

activities Funders may require regular updates on

data collected

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How to Monitor

Think about ways of collecting informationthat will best fit your project

Be clear about who will collect each pieceof information, even at the applicationstage

Make sure that workers know why theyare collecting the information

Develop a monitoring system

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Case Study - The Riley Readers

Undertook initial research to generate baselinedata which they could compare future trends

Data collected How many books the library had available on a daily

basis

How many teenagers borrowed library books

How many teenagers attended the book club

Interviewed readers

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What is Evaluation

Process of asking questions about yourproject

Gathering evidence of your projectseffectiveness, difficulties etcAnalysing the evidence and your project

Being prepared to act on the results Monitoring is routine and on-going butEVALUATION is an in-depth study

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Why Evaluate?

Provide focus to your project Improve practice and delivery

Provide feedback to funders Show what difference your project has

made

Influence others - help with fund-raising Motivate staff, volunteers and participants

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What do you Evaluate?

Differences you want your project to make(outcomes)

What are the services on offer (outputs) How well the services are being delivered

(processes)

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Case Study - The Riley Readers

Evaluation List of all verbal responses to questionnaires

20% read more since joining the club; but

40% hadnt read more but had made new friendsAsked questions about their service

Are there enough non-fiction books? Is the club room suitable for reading/concentrating?

Change Practice - used the evaluation info: Realised that they needed to focus more on thereading and less on the social aspects of the club

Enabled them to improve their service

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