BCA Live Online User Guide
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BCA Live Online User Guide Enter
Transcript of BCA Live Online User Guide
CHOOSE A SALE
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BIDDING EXPLAINED
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CATALOGUES04
YOUR PURCHASES
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MY LIVE ONLINE
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TIPS07
ADVANCED FEATURES
08
HELP AND SUPPORT
09
Save
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Previous
SIGN IN01Contents
CHOOSE A SALE
02
BIDDING EXPLAINED
03
CATALOGUES04
YOUR PURCHASES
05
MY LIVE ONLINE
06
TIPS07
ADVANCED FEATURES
08
HELP AND SUPPORT
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Save
Next
Previous
SIGN IN01Sign in01
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In your browser go to www.bca-online-auctions.co.uk/login
Remember your username and password are case sensitive – please type the information as it has been provided to you and for security reasons do not share with any third parties.
TopTip
Enter your username and password.
You will then be directed to the catalogue selection for the forthcoming lotted BCA Live Online sales.
BIDDING EXPLAINED
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CATALOGUES04
YOUR PURCHASES
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MY LIVE ONLINE
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TIPS07
ADVANCED FEATURES
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HELP AND SUPPORT
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Save
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SIGN IN01
CHOOSE A SALE
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Screen status will either show Active sales or Finished sales.
Sort the sales by Start time, End time, Location and Sale name.
Choose a sale currently In Progress and click Enter Sale.
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If you do not accept the Terms and Conditions you will not be able to take part in the sale and will be redirected back to the Sales Catalogue page.
TopTip
You will then be directed to the Terms and Conditions of use page. It is important that you read and understand these Terms and Conditions before you click I accept these conditions and enter the sale. Once you accept you will then be directed to the live auction.
CHOOSE A SALE
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CATALOGUES04
YOUR PURCHASES
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MY LIVE ONLINE
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TIPS07
ADVANCED FEATURES
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HELP AND SUPPORT
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Save
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SIGN IN01
BIDDING EXPLAINED
031 Vehicle images – you can zoom in on
the car images at the point of sale on the catalogue.
2 Vehicle description including grade of the vehicle and CAP price.
6 Bidding increments vary from £25, £50, £100, £200 and £500.
7 Alter the currency from GB£ to DKK, SKR, BRL, NKR and EUR. It is recommended you keep on GB£.
8 Change the bidding increments to the full value of the car.
9 Inside this box will be two buttons: a play button and a mute button (this is for sound and not available on iPad).
3 Mechanical Report – with BCA Assured.
4 Condition Report – vehicle appraisal.
5 The white bidding box will appear once the sale commences.
10 Messages will appear with a new notification from the Message Clerk. If there are no messages it will be blank.
11 Green gavel – vehicle has met the reserve or sold outright.
Orange gavel – vehicle has sold provisionally.
Red gavel – vehicle has not been sold.
Bidding explained03 Please ensure you
keep your Adobe
Reader software
up to date.
TopTip
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CHOOSE A SALE
02
BIDDING EXPLAINED
03
YOUR PURCHASES
05
MY LIVE ONLINE
06
TIPS07
ADVANCED FEATURES
08
HELP AND SUPPORT
09
Save
Next
Previous
SIGN IN01
CATALOGUES041 Any vehicles you are tracking will be
shown with a yellow star.
2 Once you have finished with the sale you must close the window by clicking on the red x (Close) in the top right hand corner. You will then be returned to the Sales Catalogue page.
Catalogues04
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The full sale catalogue will be displayed and you can view the lot details for all of the vehicles in the sale. You can also download and print in a PDF format.
Video iconIn the sales catalogue you will see an icon for video, which will appear on all LCV vehicles, caravans and motorhomes. When you are inside the vehicle details and click on the video icon it will open a new screen where a full 360 degree video will play. During the video you will be able to zoom in at any time on the vehicle.
You can only get full
information for a
particular vehicle on the
day. After the sale has
finished you will only see
a viewing snapshot of
the vehicle.
TopTip
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CHOOSE A SALE
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BIDDING EXPLAINED
03
YOUR PURCHASES
05
MY LIVE ONLINE
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TIPS07
ADVANCED FEATURES
08
HELP AND SUPPORT
09
Save
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SIGN IN01
CATALOGUES04
Please do not place proxy bids in £25 or £50 increments as you can only bid in £100, £200 or £500 increments.
The proxy bid will appear on this screen under the lot number that is on sale.
TopTip
Click View lot detail for full vehicle detailsYou can also track the lot and write any notes in the Lot notes section.
On this screen you can view the appraisal of the vehicle and place a proxy bid before the sale starts.
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CHOOSE A SALE
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BIDDING EXPLAINED
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CATALOGUES04
MY LIVE ONLINE
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TIPS07
ADVANCED FEATURES
08
HELP AND SUPPORT
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Save
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SIGN IN01
YOUR PURCHASES
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Any purchases you make via BCA Live Online will appear in Purchases
You will see the lot number of the vehicle on the screen along with sale price and the status of the sale e.g. sold, provisional.
View any purchases you have made up to 7 days after the sale in this area. These will appear as a viewing screen only and will not show the full vehicle details.
TopTipYour purchases05
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CHOOSE A SALE
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BIDDING EXPLAINED
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CATALOGUES04
YOUR PURCHASES
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TIPS07
ADVANCED FEATURES
08
HELP AND SUPPORT
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Save
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SIGN IN01
MY LIVE ONLINE
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My Live Online06
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2Proxy bidsPlease ensure any proxies are placed before the vehicle goes through auction and you do not apply a proxy while the vehicle is on sale. Proxies will appear in My Live Online and will show up to 7 days after the sale.
Tracked vehiclesAny vehicle you are tracking in BCA Live Online will appear in this section of My Live Online. The tracked vehicle will only be seen as a snapshot of the vehicle and not the full vehicle details. The vehicle will disappear from here after 7 days.
CHOOSE A SALE
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BIDDING EXPLAINED
03
CATALOGUES04
YOUR PURCHASES
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TIPS07
ADVANCED FEATURES
08
HELP AND SUPPORT
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Save
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SIGN IN01
MY LIVE ONLINE
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Please note that any vehicles you are tracking in BCA Search will not be shown in BCA Live Online and vice versa.
TopTip
PurchasesIf you make a purchase from a sale, select the Purchases tab and the lot number will appear in this screen along with the sale price and the status of the sale (i.e. provisional, sold). You will be able to view any purchases you have made up to 7 days after the sale in My Live Online. This will appear as a viewing screen only and will not show the full vehicle details.
Lost proxy bidsAny lost proxy bids will appear in this screen with the vehicle details, how much the vehicle sold for, on which date it was sold, the vehicle registration and the vehicle images.
CHOOSE A SALE
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BIDDING EXPLAINED
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CATALOGUES04
YOUR PURCHASES
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MY LIVE ONLINE
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ADVANCED FEATURES
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HELP AND SUPPORT
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Save
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SIGN IN01
TIPS07
Tips07
Screen resolutionWhether you are using your desktop or iPad, if you zoom in more or less than 100% you will no longer be able to see the bid buttons. We recommend you set your resolution to 100% at all times.
Browser
We recommend using Internet Explorer 11, Google Chrome or Mozilla Firefox. For a full list of supported browsers please visit www.bca.co.uk/liveonline
Software Please ensure you keep your Adobe Reader up to date at all times.
Please ensure you keep your Flash Player up to date at all times. If it is out of date you will no longer be able to see the play button on the TV screen.
Video and soundTo the right of the bidding buttons you will see a video screen with a play button and a sound button. When you click on these buttons you will be able to see the vehicles live in the auction hall and hear the auctioneer.
Four screensIf you already have one sale active but another sale is due to start shortly you can (if you only have one screen) minimise the window above, which will then return you to the catalogue selection screen. You can then select another 3 sales that are in progress. However you must ensure the window that you currently are not using has the sound muted so you do not encounter any interference with the auctioneer from both sales.
CHOOSE A SALE
02
BIDDING EXPLAINED
03
CATALOGUES04
YOUR PURCHASES
05
MY LIVE ONLINE
06
ADVANCED FEATURES
08
HELP AND SUPPORT
09
Save
Next
Previous
SIGN IN01
TIPS07
iPad bidding
MessagesThe Message Clerk box is continuously open on the iPad. For buyers on your desktop you will be able to minimise or open up the Message Clerk box to see the messages.
Video and sound
The live auction video and audio streaming is unavailable on the iPad version of BCA Live Online.
Screen If you are on an iPad and have zoomed in more or less than 100% you will no longer be able to see the bid buttons. We recommend that your resolution is set to 100% at all times.
Browser recommendation
If you are on iPad you will only be able to use Safari as your browser as BCA Live Online does not support any other browsers for iPad.
Software recommendation
Please ensure you keep your iOS software up to date at all times.
CHOOSE A SALE
02
BIDDING EXPLAINED
03
CATALOGUES04
YOUR PURCHASES
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MY LIVE ONLINE
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TIPS07
HELP AND SUPPORT
09
Save
Next
Previous
SIGN IN01
ADVANCED FEATURES
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Proxy bids If you are unable to log onto BCA Live Online and attend the sale you will have the option to place a proxy bid on a lot before the sale starts. You can place this proxy bid via Catalogue and then choosing your desired lot.
We strongly advise you do not apply a proxy while the vehicle is on sale. Please ensure any proxies are placed before the vehicle goes through auction.
If you go into My Live Online, any proxy will appear in this screen and will show up to 7 days after the sale.
Advanced features08
CHOOSE A SALE
02
BIDDING EXPLAINED
03
CATALOGUES04
YOUR PURCHASES
05
MY LIVE ONLINE
06
TIPS07
ADVANCED FEATURES
08
Save
Next
Previous
SIGN IN01
HELP AND SUPPORT
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Help and support09
Contact the team directly via
For any password or log in issues please contact the team via
Call the BCA Live Online team on
01530 279120
We’re here to helpWe want to ensure that buying online with BCA is as easy as possible and have a dedicated BCA Live Online team ready to help with any BCA Live Online queries you may have.
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Visit the BCA Live Online help and support page via
www.bca.co.uk/liveonline
CHOOSE A SALE
02
BIDDING EXPLAINED
03
CATALOGUES04
YOUR PURCHASES
05
MY LIVE ONLINE
06
TIPS07
ADVANCED FEATURES
08
HELP AND SUPPORT
09
Save
Previous
SIGN IN01
SOLD
bca.co.uk/liveonline Start
