BCA In-Service Safety Process Overview ICAO SMS Symposium · Airworthiness regulations establish...

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Rev 28-APR-2017 |ASE-COS In-Service Overview.pptx | 1

BOEING PROPRIETARYECCN: 9E991 .

ICAO SMS Symposium

Safety Promotion PanelKigali, 22-24 May 2018

Chamsou Andjorin

BCA In-Service Safety Process Overview



BOEING PROPRIETARYECCN: 9E991

A Global Perspective

Global Air Transportation

System

Airworthiness Regulations

Boeing Safety Management

System

Boeing In-Service Safety

Process




Assure

Healthy Safety

Foundation

Promote

Worldwide Safety

Culture

Promote Proactive

Risk Management

Approach

Working together for a Safe and Efficient Global Air

Transportation System today and in the future.

Design Build Operation Maintenance Infrastructure Regulation

CooperationAligned

Focus

Data

Driven

Sharing

Knowledge

Global Air Transportation System




Adherence to Airworthiness Regulations

Compliance and conformance ensure safety at delivery:

Airworthiness regulations establish the minimum standard for design safety

Boeing requirements exceed regulatory standards in some cases

Type certification process ensures compliance to applicable airworthiness regulations

Production processes / certification ensures product conformity to the type design

The In-Service Safety Process (ISSP) ensures the continued

operational safety of the fleet throughout the product lifecycle:

Continuous monitoring of product performance to identify potential safety issues

– Boeing ISSP develops recommended corrective actions to maintain or restore the airworthiness of

the fleet

– Safety decisions and corrective actions may exceed regulatory standards

– FAA may mandate corrective actions via Airworthiness Directive

Certification and production conformity ensure the safety upon delivery and the In-Service Safety Process ensures safety throughout the product lifecycle

5

Safety Policy & Objectives

Establishes Leadership commitment to Product Safety as a BCA priority; defines safety accountabilities at all levels; documents Safety Management System

Safety Risk Management

Implements a system for hazard identification, analysis, and risk management; is essential in controlling risk to acceptable levels

Safety Assurance

Assesses organization safety performance; validates effective implementation of risk controls; evaluates whether risk controls remain effective

Safety Promotion

Communicates the BCA safety culture; maintains a safety training program that ensures personnel are trained and competent

BCA Safety Management System Overview




In-Service

OperationProduction

Testing,

Validation &

Certification

DesignRequirements

Deliv

ery

In-Service Safety Process

BCA In-Service Safety ProcessManufacturer’s Product Life Cycle




Issue Resolution

Issue Classification

Issue Identification

Data Sources

BCA In-Service Safety Process

In-Service Safety Process





Safety Process Output

For all decisions of “Safety”, an initial Fleet Risk Management plan will also be reviewed and approved

Information from Data Sources

(>400K Operator Messages/year)

~ 2500 COSPs per year

~ 1000 PSI’s per year

~ 75 Safety Issues

per year

Issue Resolution



Data Sources





Issue Resolution Process Elements

Issue Resolution



Data Sources

Safety Solution

Compliance Recommendation

Stakeholder Engagement

Safety Lessons Learned





Stakeholder Engagement

Operator Engagement

– Once a decision of ‘Safety’ is rendered, a Fleet Team Digest article is published. In some cases a Multi-Operator-Message communication is released.

– Coordination of solution development and compliance time with the lead airline

FAA Engagement

– Solution and compliance coordination

– Service Information approval

– Regular Partnership Meetings between Boeing and FAA

Issue Resolution



Data Sources




In Summary

Boeing In-Service Safety Process Ensures the Continued

Airworthiness of the Boeing Fleet through:

Continuous monitoring of in-service product performance

Proactively identify emerging safety

concerns

Robust, consistent process for making

safety decisions

Solution and risk management plan

coordinated with regulatory agencies

and operators

Safety Lessons Learned process

engaged to prevent reoccurrence

Issue Resolution



Data Sources




Questions?

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