BBA HRM Unit 4.ppt

7/23/2019 BBA HRM Unit 4.ppt

1/46

Unit 4Unit 4

UTILIZING HUMAN RESOURCE


2/46

MotivationMotivationThus, motivation is an inner state that energizes,

ire!t an sustains "ehavior to#ars goa$a!hievement% It is an im&ortant management too$sto harmonize an a!hieve gos o' iniviua$s anorganization% It is rive an e(ort to satis') a nee%It ma*es em&$o)ees to e+ert greatest e(ort ner% It

ma*es em&$o)ees to e+ert greatest e(ort% Following are the defnition given by various authors%

A!!oring to T%R Mi!he$$, Motivation is the &ro!ess thata!!ount 'or an iniviua$ intensit) ire!tion an &ersisten!eo' e(ort to#ar attaining a goa$%

A!!oring to Ro""ins -eanzo, Motivation is an iniviua$#i$$ingness to event e(ort to a!hieve the organization goa$,!onitione ") this e(ort a"i$it) to satis') iniviua$ nee%

A!!oring to .re Luthans, Motivation is a &ro!ess thatstarts #ith a &h)sio$ogi!a$, e/!ien!) or nee that a!tivates"ehavior or a rive that is en at a goa$ or in!entive%


3/46


4/46

Type o Motivation:Type o Motivation:

Motivation !an "e o' 1 t)&es%Etrinsic Motivation

!ntrinsic motivation

Etrinsic Motivation :

It is e+terna$$) inu!e an arise "e!ause o' theso!ia$ an 'ami$) in2uen!es% E+trinsi! motivation ismone) re$ate% It !an "e in!entives, 'ringe "ene/ts,

mone), servi!es, et!% Mone) is the re#ar 'or #or*,so, it serves as a !arrot 'or motivation% I !an "e

!om&ensation &$an o' an organization that in!$uessa$ar), #ages an &er'orman!e "ase in!entives%

This motivation is a$so *no#n as &ositive in!entives%Sin!e it reu!es tension em&$o)ees that resu$t 'romthe $a!* o' mone) an re#ar 'or "etter &er'orman!e


5/46

Type o Motivation:Type o Motivation:

!ntrinsic motivation : It is 0o" methos re#or% It is ma*ing the 0o"

!ha$$enging an meaning'u$ ") &roviing moreres&onsi"i$ities% It resu$ts 'rom im&ortant 0o"

enri!hment 3verti!a$ e+&ansion4% These re#arsare se$' generate ") iniviua$% It as va$ue tothe 0o" an motivates em&$o)ees ") &roviingmore res&onsi"i$ities sense i' !ha$$enging ana!hievement% It resu$t 'rom interesting #or*

res&onsi"i$it), autonom) in 0o", o&&ortunities,re!ognition, 'ee"a!* on &er'orman!e aninvo$vement% This motivation is a$so *no#n as 5ve in!entive sin!e it is "ase on 'ear an

&unishment 'or &oor &er'orman!e%


6/46


7/46

* Motivations theory* Motivations theory

E+, theory - .lderer/s0.chievement theory

1room2s EpectancyTheory


8/46


9/46


10/46

.chievement theory :.chievement theory :

-avi I M! C$e$$an in 67=: A- &ro'oun thea!hievement theor), The iea here is that neesare a!!ient$)'or attaining goa$s an su!!ess% It is to o "etterthan other%


11/46


12/46


13/46


14/46


15/46

E8uity theory :E8uity theory : Thus, this theor) 'o!uses on the !om&arison o' oneBs

&er'orman!e #ith others an the iniviua$s are motivate ")the esire to "e e


16/46

Motivation andMotivation and

$erormance:$erormance:

Fest &er'orman!e is the resu$t o' the e(e!tivemotivation% Motivation inu!e &erson to "ehave in a !ertain

#a) an u$timate im&rove the &er'orman!e% Der'orman!e isthe 'un!tion o' a"i$it) an motivation% It im&$ies oing a 0o"e(e!tive$) an e>!ient$) #ith a minute egree o'#i$$ingness to &er'orm e(e!tive$) #ou$ e&en u&on theegree o' motivation o' the iniviua$% Sin!e, motivation is

e/ne as the &ro!ess #ithin the iniviua$ that a$so 'orire!tion an e(ort to in!rease a esire $eve$ o'&er'orman!e.

Em&$o)ees usua$$) 'ee$ emotivate #hen there is

istur"an!e in their #or* &$a!e an organization in una"$eto 'u$/$$ their goos% T he istur"an!e ma) "e turnover,a"senteeism an a!!ients so to im&rove the &er'orman!e,

the em&$o)ees shou$ "e motivate a!!oring toorganization nees an ") 'u$/$$ing the em&$o)ees &ersona$goa$s #hi!h #i$$ u$timate$) resu$ts in "etter &er'orman!e%


17/46



To im&rove the &er'orman!e organization !an motivate theirem&$o)s ") &roviing re#ars an &arti!i&ating them on

organizationa$ 'un!tion% Re#ar is materia$ an &h)sio$ogi!a$ &a)o( 'or &er'orming the tas* in the #or* &$a!e% hereas&arti!i&ation is 'orma$ em&$o)ment invo$vement in e!isionma*ing, &roviing them #or*&$a!e, emar!ating, em&o#ermentan em&$o)ee o#nershi&

There is ire!t an ve $in*e "et#een motivation an&er'orman!e "e!ause in!rease motivation resu$ts in more e(ortan &er'orman!e% It !an "e sho#n ") the he$& o' 'o$$o#ingiagram%


18/46



Thus, 0o" &er'orman!e is a 'un!tion o' em&$o)ee a"i$it)an motivation #hi!h !an "e sho#n ") the he$& o''o$$o#ing e


19/46


20/46

Frustration:Frustration:


21/46


22/46

Causes o Frustration:Causes o Frustration:.ggression :It is &h)si!a$$) or s)m"o$i!a$$) atta!*ing the "arrier% Aggression

iniviua$ stri*e out a a$$ those aroun him% I ma) hurt an)one% Ima) ta*e the 'orm o' *i!*ing, *no!*ing, ste&&ing 'oot, "rea*ing et!

Githdraw :

It is "a!*ing a#a), giving u or "e!oming isintereste% The)#ithra# 'rom the s!ene that !auses 'rustration su!h as as*ing 'or atrans'er or


23/46

Factor related to HobFactor related to Hob

Batisaction:Batisaction:

The) are

$ay :

It is an im&ortant eterminate o' 0o" satis'a!tion% A) is #haman em&$o)ee getting their &er'orman!e% It ma) "e in the 'orm i'sa$aries an #ages #hi!h 'u$/$$s em&$o)ee nees% As mone) isan im&ortant 'a!tor 'or the satis'a!tion in the 0o"% .air &a) servesas s)m"o$ o' a!hievement an a sour!e o' re!ognition%

ature o ;ob: Cha$$enging, !reative, interesting an innovative 0o"

in2uen!e the em&$o)eesB moo% The) !an im&$ement their s*i$$an a"i$it)% o"s that give autonom) o interest &rovie thegreater 0o" satis'a!tion%

$romotion:

It $eas to more 0o" satis'a!tion sin!e it invo$ves higher &a),!ha$$enging #or* assignment, res&onsi"i$ities an autonom)%Em&$o)ee !onsiers &romotion as their "iggest a!hievement anin their !areer an 'ee$ satis/e%


24/46

Factor related to HobFactor related to Hob

Batisaction:Batisaction:

Bupervision :

It is a$so su&ervision "asis 'or 0o" satis'a!tion "e!ause the

em&$o)ees #ho #or* uner the su&ervision o' their seniors 'ee$more su&&ortive% I' su&erior sho# interest on their #or* an he$&them hen em&$o)ees are satis/e% More over i' the su&erior&arti!i&ant he other $eve$ o' sta( mem"er in e!ision ma*ing anorganizationa$ 'un!tion hen he) 'ee$ more satis/e%

Gor9ing condition :

Goo #or*ing !onition a$so $eas o 0o" satis'a!tion% Itinvo$ves ae


25/46


26/46

Usages 6 $urposes oUsages 6 $urposes o

$erormance .ppraisals:$erormance .ppraisals:

Der'orman!e a&&raisa$ has "een !onsier as a mostsigni/!ant too$s 'or an organization "e!ause in

&er'orman!e a&&raisa$ ata re$ate to &er'orman!eassessment o' em&$o)ees are re!orer, store an use'or severa$ &ur&ose the 'o$$o#ing are the uses o'&er'orman!e a&&raisa$

$erormance improvement

+eward management

Training and developing decision

$romotion5 transer5 separation decision

1alidation o selection test

Bupervisory understanding

Career planning and succession planning

$olicy ormulation


27/46

Method o $erormance .ppraisalMethod o $erormance .ppraisal

,raphic +ating Bcale:

This is the sim&$est an most &o&u$ar te!hni


28/46

Method o $erormance .ppraisalMethod o $erormance .ppraisal .lternative ran9ing:

This metho is !on!erne #ith ran*ing em&$o)ees 'rom "est to#orse on the "asi! o'


29/46

Method o $erormance .ppraisalMethod o $erormance .ppraisal

Essay method:

In this metho, the rater or eva$uate es!ri"es the&er'orman!e, traes an "ehavior o' the em&$o)ees inan essa) 'rom% Genera$$), su&ervisor oes this 0o" anhe has no e+&$ain in his o#n #ors a"out the strength

an #ea*nesses o' the em&$o)ees, te!hni!a$e(e!tiveness, &romotion &otentia$it) an eviation neeo' ea!h em&$o)ees% The strength o' the essa) methoe&ens on the #riting s*i$$s an ana$)ti!a$ a"i$it) o' therater, thatBs #h) the em&$o)ee re!eives #ea* rating in

!om&ression #ith other sim&$) "e!ause his su&ervisor isa &oor #riter%


30/46


31/46


32/46


33/46


34/46

C ti M tC ti M t


35/46

Compensation ManagementCompensation Management Com&ensation !onsists o' 'o$$o#ing t#o t)&es

irect compensation : It !onsier o'9

Da) i%e% sa$ar) an #ages, "ase &a) an merit &a)

In!entives i%e% !ommission, "onuses, &ro/t sharing et!%

!ndirect compensation:

It !onsists o'9

Fene/ts i%e% &a) 'or time not #or*e, &rote!tion&rograms an e+e!utive "ene/ts%

Servi!es i%e% &h)si!a$ 'a!i$ities, !hi$ren eu!ation,hea$th 'a!i$it), $oans, !om&an)Bs !a et!%

t i t C ti t i t C ti


36/46

eterminants o Compensationeterminants o Compensation Eternal actors:

!nternal actors:

Eternal actors: hi$e etermining !om&ensation e+terna$ 'a!tors shou$

"e !onsiers sin!e !om&ensation &$an !anBt "eetermine in se$e!tion, the ma0or e+terna$ 'a!tors thatin2uen!e !om&ensation are

Iegal consideration:

Iabour mar9et rates:

E8uity consideration : Cost o living:

Union pressure:


37/46

Methods o EstablishingMethods o Establishing


38/46


Compensation:Compensation:Hob analysis: It is a &ro!ess o' !o$$e!ting in'ormation a"out 0o"s

an #or*ers through surve), o"servation an is!ussionamong #or*er an su&ervisors% o" ana$)sis etermines thetas* that ma*es u& the 0o"s an !om&eten!ies that arere


39/46


Compensation:Compensation:Hob evaluation: It is the &ro!ess o' ana$)zing an assessing the

various 0o"s s)stemati!a$$) to assure them their re$ative#orth in an organization% It &uts the 0o" in a hierar!hi!a$

orer to their re$ative #orth an a) them a!!oring$)% There$ative #orth o' a 0o" ma) "e etermine ") !om&aring it#ith others #ithin the organization% The "asi! !om&ensa"$e'a!tor !onsier 'or 0o" eva$uation are uties an

res&onsi"i$ities o' the 0o", s*i$$s re


40/46



41/46


Compensation:Compensation: Compensation surveys:

The) are use to set !om&ensation or &a) inthe organization% It is a surve) o' !om&ensation &ai ")em&$o)ers in an organization a!!oring to $a"or mar*rates% The ata o"taine 'rom su!h surve) as the "en!hmar* 'or !om&aring !om&ensation $eve$% Com&ensation

ata !an "e !o$$e!te 'rom numerous sour!es $i*e9

Du"$ishe surve) su!h as La"or -e&artments, Furea o'statisti!s em&$o)er Asso!iation Du"$ish Surve) re$atingto #age an sa$ar)%

Consu$tan!) an agen!ies% Avertisement an a&&$i!ants

In'orma$ !ommuni!ation



42/46


Compensation:Compensation: $ricing ;obs: In this metho, the 0o" eva$uation #orth is

mat!he #ith $a"or mar*et #orth% This ste&s invo$vesgrou&ing o' i(erent &a) ranges #ithin ea!h graes hasa e/ne ma+ an min &ri!ing 0o"s invo$ve esta"$ishingan o&&ortunities &a) $eve$ 'or ea!h 0o" an grou&ing hei(erent &a) $eve$ into &a) graes%

* !ncentives* !ncentives


43/46

* !ncentives* !ncentives Concept:

. Ta)$or introu!e the s)stem o' in!entives 'or the/rst time 6=s% In!entives are &a) 'or &er'orman!e #hi!h is in

monitor) 'orms% Em&$o)ees usua$$) get sa$ar) an #ages "ut"esie that em&$o)ees are a$so &ai some in!entives e&ening&er'orman!e #hi!h various 'rom iniviua$ to iniviua$ an 'romtime to time% It is a$so some *in o' re#ars that are &ai 'or&er'orming "etter% In!entives are $in*e to in!rease the&rou!tivit) o' the em&$o)ee to#ar the organization%

In!entives en!ourage em&$o)ees to a!hieve s&e!i/!organization goa$s an a$so he$&s o a!hieve &ersona$ goa$s o' anem&$o)er% In!entives are &rovie to motive em&$o)ee to&er'orm "etter, in!entives he$&s to attra!t the !a&a"$e em&$o)ee

an retain them 'or $ong &erio o' time% In!entives save the !osto' an organization% In!entives #i$$ a$so in!rease the earning theem&$o)ee i' the) &er'orm "etter% Some e+am&$es o' in!entivesare "onus, &ro/t sharing an em&$o)ee share o#nershi&%

%

* Forms o !ncentives:* Forms o !ncentives:


44/46

* Forms o !ncentives:* Forms o !ncentives: In!entives &$an are

!ndividual incentives plan%

Piece work plan Die!e #or*s motivate em&$o)ees to &er'orm "etter% It is

t)&es o' aitiona$ /nan!ia$ !om&ensation, this in!entives&$an is use 'or &rou!tion #or*er% The !om&ensation is"ase on the no% o' unites &rou!e% It !an "e o' 1 t)&es%

Strength &ie!e #or*

The #or*er is &ai /+ #age 'or ea!h unites &rou!e%It is !a$!u$ate ") no% o' unites &rou!e an retai$ unite%There is a ire!t re$ationshi& "et#een out&ut an earnings%

-i(erentia$ #or* &ie!e

The #or*er is &ai i(erent #age 'or their #or* i%e% 6u& to stanar an another #hen the em&$o)ee "eat thestanar



45/46

* Forms o !ncentives:* Forms o !ncentives: Commission plan:

This in!entives &$an is use 'or sa$es &ersona$% It is "ase onsa$es &er'orman!e in terms o' va$ue% Sa$es &ursue are &ai on

!ommission "asis either st% !ommission or sa$ar) age o' sa$esva$ue, e%g% @ 'or se$$ing a$$ the &rou!ts% hereas sa$ar) !ommission is the !om"o o' !onstant sa$ar) #ith the !ommissione%g% Rs 6Pmonth as a "ase sa$ar) ; o' a$$ sa$es%

Bonus plan:

Fonus is an in!entives &mt% ThatBs given o an em&$o)ee

"e)on ones norma$ "ase sa$ar)% It is given 'or oing a stanarhour #or*s than the time the) are given% It is most$) use 'ormanageria$ an &ro'essiona$ em&$o)ees% ItBs one time $um& sum&mt% Em&$o)ees #ho !an #or* an hour #or* in min o"tain"onus% ItBs "ase on !ost saving, "onus &$an !an "e so "onus, eno' )ear "onus an &rou!tion "onus% It is !ash re#ar that given

to an iniviua$ 'or e+tra orinar) &er'orman!e% Sot "onus isgiven on the s&ot% En o' )ear "onus is &rovie to an iniviua$at the en o' the )ear an to those #ho attain o"0e!tives uner&er'orman!e !ontra!t #hereas, &rou!tion "onus is "ase ontime or !ost saving asso!iate #ith higher &rou!tivit)%



46/46

* Forms o !ncentives:* Forms o !ncentives: ,roup incentives plan:

It is given to t#o or more than 1 em&$o)ers 'or their!om"ine &er'orman!e% Re#ar is $in*e to the !om"ine

&er'orman!e o' a grou& o' em&$o)s% Grou& in!entives&$ans are &rovie #hen iniviua$ out&ut is notsu>!ient an #hen the tas* has to "e &er'orme intere&enent$)% Grou& in!entives &$an !an "e &ie!e #or*&$an, !ommission &$an an &rou!tion &$an%

>rgani?ational incentives plan:

It is &rovie to a$$ the em&$o)ees o' anorganization% It is aims to ire!t the e(ort a$$ em&$o)eesto#ar a!hieving overa$$ organizatna$ e(e!tiveness% A$$

em&$o)ees are re#are on the "asis o' the su!!ess o'the organization% This t)&es o' in!entives &rou!ere#ar 'or a$$ em&$o)ees "ase on organizationa$ !ostreu!tion or &ro/t sharing% He #ie$) useorganizationa$ in!entives &$an are9

BBA HRM Unit 4.ppt

Documents

Transcript of BBA HRM Unit 4.ppt