BayCare Life Management Student Assistance Program (SAP)
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BayCare Life ManagementStudent Assistance Program (SAP)
February 28, 2013
Chris Yarnold, MA, CAPDirectorEAP/SAP/Managed Care
Manoli MantzarisLiaisonStudent Assistance Program
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Free and Confidential Student Counseling Service (800) 878-5470
Agenda – February 28, 2013
Student Assistance Program• What is a Student Counseling Program?
• What does the Program Offer?
• How is the Program Promoted?
• How has the Program been Received?
• Questions and Answers.
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Free and Confidential Student Counseling Service (800) 878-5470
What is the Student Assistance Program?
The college’s solution for
providing confidential
counseling and referral Service
for students that have personal
issues which could affect their
academic performance, their
personal lives or their well-being
in general.
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Free and Confidential Student Counseling Service (800) 878-5470
What does SAP Offer?• Twenty-four (24) hour telephone access
Call: 800-878-5470 (toll free)
Email: baycare.org/sap
• Assessments (initial phone call)
• Referrals
• Short-term counseling services-up to three (3)sessions per student per year
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Free and Confidential Student Counseling Service (800) 878-5470
What does SAP Offer?• Comprehensive referral network of licensed mental health counselors.
• Referral to community resources.
• Or to student’s insurance/benefits provider
for ongoing treatment, if appropriate.
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Free and Confidential Student Counseling Service (800) 878-5470
What does SAP Offer?
Faculty and Staff Training on:
• Indicators of the at-risk student
• Appropriate referral of students with
performance and/or behavioral issues
• Educational workshops as requested by the
college (faculty or staff)
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Free and Confidential Student Counseling Service (800) 878-5470
What does SAP Offer?
Student Orientation and Education on:
• Online Resources**
• Supportive services for Military Veterans
Critical Incident Stress Debriefing:
• Follow-up after stressful disturbing incidents
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Free and Confidential Student Counseling Service (800) 878-5470
How is the Program Promoted?• Verbal endorsement and leadership from faculty and staff
• Quarterly emails to BCC students, faculty & staff
• Newly hired employees provided brochure
• Banner on homepage of college’s website
• Posters/Flyers/Brochures
• On back of Student ID Cards (Valencia College)
• Referral Cards
• Banners at each campus
• Online resources
• Valencia College SAP
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Free and Confidential Student Counseling Service (800) 878-5470
Snapshot Utilization Report
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Free and Confidential Student Counseling Service (800) 878-5470
Online Resources.
Valencia College SAP
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Free and Confidential Student Counseling Service (800) 878-5470
BayCare Life Management
Questions & Answers?