BAR SERVICE AND MANAGEMENT by Carlos B. David.docx

.BAR SERVICE AND MANAGEMENT by: Mr. Carlos B. David OBJECTIVES : OBJECTIVES – 1. Familiarization with the bar tools and equipment and their uses 2. Identification of the composition of a cocktail drink. Appreciation and demonstration of the art of mixology 3. Acquire knowledge on how to mix different cocktails and mock tail recipes. 4. Familiarization with wine terminologies and international cocktails Bartending, what? : Bartending, what? - - It is the art of mixing wines and spirits, drinks preparation, beverage service, merchandising and good customer relations Professional Bartender, who? : - Professional Bartender, who? - He /She is one who does not only have the mastery of mixing drinks but also of proper bar set-up, beverage service, merchandising and customer relations. - One who possesses a considerable knowledge of wines and beverages, particularly their CLASSIFICATION, COMPOSITION, and PREPARATION . A BARTENDER’S PROFESSIONAL IMAGE : A BARTENDER’S PROFESSIONAL IMAGE - Your appearance and personal hygiene are of paramount importance. - They allow you to project a professional image. - They allow your customers to judge you personality at a glance. You must SMILE, be FRIENDLY and RESPECTFUL at the same time Slide 6: Posture /Hair/ Perfume /Manner/ Face/ Habits/ Necktie/ Jewelry/ Hands/ Uniform/ Hose/Socks/ Shoes A BARTENDER’S DECALOGUE : A BARTENDER’S DECALOGUE 1. Respect and honor your customers 2. Do not take advantage of their friendships 3. Respect their taste 4. Honor them in their presence and in their absence 5. Do NOT let them drink too much 6. Do NOT bother them 7. Leave them alone to drink in peace 8. Give them reliable information only 9. Let them have their own whims 10. Do not envy their positions. MIXOLOGY? : MIXOLOGY? - Typically defined as the skill and knowledge of mixing drinks whether alcoholic or non alcoholic.

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Transcript of BAR SERVICE AND MANAGEMENT by Carlos B. David.docx

.BAR SERVICE AND MANAGEMENT by: Mr. Carlos B. DavidOBJECTIVES : OBJECTIVES 1. Failiari!a"io#$i"% "%& bar "ools a#d &'(i)" a#d "%&ir (s&s*. Id"i+i,a"io# o+"%& ,o)osi"io# o+ a ,o,-"ail dri#-. A))r&,ia"io# a#d d&o#s"ra"io# o+ "%& ar" o+ i.olo/y0. A,'(ir& -#o$l&d/& o# %o$ "o i. di++&r" ,o,-"ails a#do,- "ailr&,i)&s.1.Failiari!a"io# $i"% $i#& "&ri#olo/i&s a#d i#"&r#a"io#al ,o,-"ailsBartending, what? : Bar"di#/2 $%a"3 44 I" is "%& ar" o+ i.i#/ $i#&s a#d s)iri"s2 dri#-s )r&)ara"io#2 b&v&ra/& s&rvi,&2 &r,%a#disi#/ a#d /ood ,(s"o&r r&la"io#sProfessional Bartender, who? : 4 5ro+&ssio#al Bar"d&r2 $%o3 4 6& 7S%& is o#& $%o do&s #o" o#ly %av& "%& as"&ry o+ i.i#/ dri#-s b(" also o+ )ro)&r bar s&"4()2 b&v&ra/& s&rvi,&2 &r,%a#disi#/ a#d ,(s"o&r r&la"io#s. 4 O#& $%o )oss&ss&s a ,o#sid&rabl& -#o$l&d/& o+ $i#&s a#d b&v&ra/&s2 )ar"i,(larly "%&ir C8ASSIFICATION2 COM5OSITION2 a#d 5RE5ARATION.A BARTENER!S PRO"ESSIONA# I$A%E : A BARTENDER9S 5ROFESSIONA8 IMAGE 4 :o(r a))&ara#,& a#d )&rso#al %y/i& ar& o+ )arao(#" i)or"a#,&. 4 T%&y allo$ yo( "o )ro;&," a )ro+&ssio#al ia/&. 4 T%&y allo$ yo(r ,(s"o&rs "o ;(d/& yo( )&rso#ali"y a" a /la#,&. :o( (s" SMI8E2 b& FRIEND8: a#d RES5ECTF