Bank's Response Pre-bid queries RFP OFSA v8 FINAL · 2014. 6. 21. · OFSA/A implementation for one...
Transcript of Bank's Response Pre-bid queries RFP OFSA v8 FINAL · 2014. 6. 21. · OFSA/A implementation for one...
S.No.RFP Page
& SectionOriginal RFP Clause Query / Suggestion of Bidder Bank's Response
1 8 / 1.3 b. b) The "Bidder" as used in this
RFP shall mean the one who has
submitted a duly signed and valid
Bid, in all respects. All certificates
received hereby shall be
furnished and signed by the
person so authorized and any
other documents (including any
clarifications sought and
subsequent correspondences)
received hereby shall be signed
by the person so authorized
Do we have to submit a Power of
Attorney for the person signing
the Bid?
Pls refer Annex-13, Pt. No. 6
on pg.84
Request the bank to consider
global experience for eligibility
We understand that given the
nature of the requirement,
experience in delivering similar
solutions in Banking or Financial
Services Sector, also should be
considered. This engagement
would require deep domain
experience alongwith the
required tool experience, hence
the domain understanding
through implementation of
similar solutions should be
considered.We request the bank
to kindly modify this clause
as:"The applicant bidder should
have experience in one or more
OFSA or similar solutions'
implementation / under
implementation in any Bank
comprising of installation,
configuration, migration and
customization."
BANK'S RESPONSE ON QUERIES RECEIVED FROM PROSPECTIVE BIDDERS ON THE RFP
IMPLEMENTATION OF OFSA
RFP Issued on 13/05/2014
The applicant bidder should have
experience in one or more OFSA
implementation / under
implementation in any Bank in
India comprising of installation,
configuration, migration and
customization.
2 9 / 1.4 No change in the RFP
The applicant bidder should have
experience in one or more
OFSA/A implementation for one
of the three modules (ALM, FTP &
Profitability Management), while
other modules can be under
implementation in any Bank in
India comprising of installation,
configuration, migration and
customization
With IDBI Bank seeking upgrade
of existing OFSA to new OFSAA, it
may be better to engage an SI
who has implementation
experience with at least one
module of old OFSA and one
module of new OFSAA in any
bank in India. Otherwise, we
request the bank to pl relax as
'Implementation/under
implementation in any bank
(without restriction on no. of
branches) which has operation in
India'
The applicant bidder should have
experience in one or more
OFSA/A implementation for one
of the three modules (ALM, FTP &
Profitability Management), while
other modules can be under
implementation in any Bank in
India comprising of installation,
configuration, migration and
customization
3 12 / 1.9 The prices and rates in the
commercial proposal should be
expressed in Indian National
Rupees
only and will be deemed to be
exclusive of all taxes and any
other incidental costs, however,
service tax and octroi, will paid at
actual on submission of original
receipt.
It is requested to change as
below:
The prices and rates in the
commercial proposal should be
expressed in Indian National
Rupees
only and will be deemed to be
exclusive of all taxes and any
other incidental costs, however,
service tax and octroi, all Indirect
and transaction taxes will paid at
actual on submission of original
receipt.
No change in the RFP
As we understand the objective
of the bank is to migrate to a new
version of OFSAA 6.x. In this
respect are you planning for a
version upgrade or a re-
implementation (since data
migration is considered in the
activity scope)?
Pl. refer Scope of work as
defined in the RFP
What is the current version of
OFSAA Infrastructure on which
ALM, FTP and PM are installed?
AIX Unix 5.3
5 16 / 3.1.1 Oracle RDBMS 10g Does IDBI Bank have 11g
database licenses
YES
6 16 / 3.1.3 c.Support of new modules for
Basel III liquidity risk
management compliance and
ready-to-use ALM
analytics/dashboards
Is the bank interested in
procuring OFSAA ALMBI Module ?
Bank may choose procuring
LRM which includes this as a
pre-requesite. Please refer to
corrigendum (Annexure-2:
Commercial bid Form)
published on Bank's web-
site.
7 16 / 3.1.3 f.Oracle Pricing Manager
supports integration with Oracle
Risk software for capital
required.
Provide details of relevant Risk
softwares used in the bank
Integration with Risk
Software is not in the scope
8 16 / 3.1.3 h.OWB Is the bank intending to continue
with OWB ?
YES
9 16 / 3.1.3 h. Oracle Financial Services
Analytical Applications
Infrastructure (AAI) 6.x
Version is 7.x It is a typographic error it
should be read as Version 7.x
4 16 / 3.1 NA
Oracle Financial Services
Advanced Analytical Application
infrastructure 7.x which is needed
Bank may choose procuring
LRM which includes this as a
pre-requesite. Please refer to
corrigendum (Annexure-2:
Commercial bid Form)
published on Bank's web-
site.
Oracle Liquidity Risk
Management ? Is LRM part of
scope ?
Bank may choose procuring
LRM. Please refer to
corrigendum (Annexure-2:
Commercial bid Form)
published on Bank's web-
site.
Oracle Pricing Management
Capital Charge Component ?
Not in scope
Is the the bidder required to
configure features available in
the new version based on
relevance and requirements of
the bank.
Also as far as possible,
customizations developed in the
older implementation should be
replaced with features available
in the new version. Should the
Bank require the bidder to refer
to new features / enhancements
as explained in release notes of
each version.
Pl. refer Pt.No.3.2.4.2 on Pg
19.
11 16 / 3.1.3 c. Support of new modules for
Basel III liquidity risk
management compliance and
ready-to-use
g. Bank wants to upgrade and
make functional enhancements
in the implemented framework
to include new standard
functionality instead of
customizations adopted before.
Bank also requires automating
the calculation of LCR and NSFR
and other liquidity ratios to meet
the regulatory guidelines on the
same. ALM analytics/dashboards.
10 16 / 3.1.3 List does not include
Is the the bidder required to
configure features available in
the new version based on
relevance and requirements of
the bank.
Also as far as possible,
customizations developed in the
older implementation should be
replaced with features available
in the new version. Should the
Bank require the bidder to refer
to new features / enhancements
as explained in release notes of
each version.
In addition to this, the bank
should ensure that Solution
delivers the following out of the
Box:
- Calculation of LCR
- Calculation of NSFR
- Mapping of asset to HQLA
categories
- Rules validation
Pl. refer Pt.No.3.2.4.2 on Pg
19.
Bank may choose procuring
LRM. Please refer to
corrigendum (Annexure-2:
Commercial bid Form)
published on Bank's web-site
12 16 / 3.1.3 c. Support of new modules for
Basel III liquidity risk
management compliance and
ready-to-useALM
analytics/dashboards
Has IDBI licensed ALM Analytics
since it is not listed in existing
modules under 3.1.1
Bank may choose procuring
LRM which includes this as a
pre-requesite. Please refer to
corrigendum (Annexure-2:
Commercial bid Form)
published on Bank's web-
site.
Has IDBI licensed OFS Capital
Charge module since it is not
listed in existing modules under
3.1.1
Out of scope
Does bank expect to implement
OFSAA risk module to achive this
functionality
No
13 16 / 3.1.3 f. Oracle Pricing Manager
supports integration with Oracle
Risk software for capital required
14 16 / 3.1.3 g. Bank wants to upgrade and
make functional enhancements
in the implemented framework
toinclude new standard
functionality instead of
customizations adopted before.
Bank also requiresautomating
the calculation of LCR and NSFR
and other liquidity ratios to meet
the regulatoryguidelines on the
same
Has IDBI licensed OFS Liquidity
Risk Management module since
a). it is not listed in existing
modules under 3.1.1.
b). calaculation of LCR and NSFR
thru' ALM will involve
customization since it is not a
standard functionality in ALM
c). What are the other liquidit
ratios whihc needs to be
calculated thru' customization in
ALM module?
Bank may choose procuring
LRM. Please refer to
corrigendum (Annexure-2:
Commercial bid Form)
published on Bank's web-
site.
15 16 / 3.1.3 h. Few module details are
mentioned below
Liquidity risk management is
mentioned as one of the
requirements to be met out of
new OFSAA. Does bank plan to
implement LRM module of
OFSAA. Requirements in sec
3.2.3.1 indicate a full fledged LRM
module may be needed
Bank may choose procuring
LRM. Please refer to
corrigendum (Annexure-2:
Commercial bid Form)
published on Bank's web-
site.
16 16 / 3 SCOPE OF WORK OFSAA EPM has changed from
version 4.x to 6.x., with the
entire technology and business
process. Point is it will not be an
upgrade, but new
implementation with data
migration and others.
It’s a Technical upgrade with
add-ons to be implemnted
17 16 / 3.1.1 Project Objective OFSAAI (Infrastructure) is not
implemented ?
Bank may choose procuring
LRM which includes this as a
pre-requesite. Please refer to
corrigendum (Annexure-2:
Commercial bid Form)
published on Bank's web-
site.
18 16 / 3.1.3 b. Performance tuning and
allocation traceability in
Profitability Manager Module
Please Elaborate performance
tuning
will be shared with
successful bidder
19 16 / 3.1.3 d.e.f. Revamped dashboards
………
Any new scenario, dashboard or
reports?
will be shared with
successful bidder
20 16 / 3.1.3 a. New methods of transfer
pricing, multi-currency support in
Funds Transfer Pricing module
What new Transfer Pricing
methods bank wants to use?
Please share full details of
conceptual and numerical
illustrations
The methods supported by
the New FTP module
21 16 / 3.1.3 b. Allocation traceability Bank is looking for Allocation
traceability at what levels ?
Please elaborate
cost origanation and cost
destination across
dimensions stated in the RFP
22 16 / 3.1.3 d. Economic Indicators for
sensitivity analysis, etc.
new measures’ computation viz.
yield, dirty and clean price,
convexity, average life in Asset
Liability Management module.
What is meant by new measures
of computation.
Please share the complete list of
new measures in detail
will be shared with
successful bidder
23 16 / 3.1.3 e. Revamped dashboards with
better alignment with decision
making in Oracle Financial
Services Profitability Analytics.
1) Is "Dashboard Revamp"
requires development of new
reports or to optimize existing
Reports, Please confirm
2) Please provide list of all
Dashboard reports (frequently
Used)
1) Pls be guided by the RFP.
2) will be shared with the
successful bidder
24 16 / 3.1.3 f. Oracle Pricing Manager
supports integration with Oracle
Risk software for capital required
1) Currently Oracle Pricing
Manager is integrated with
Oracle Risk or not ?
2) Request you to please
elaborate more on integration ?
1. No
2. pls be guided by the RFP
25 16 / 3.1.3 g. Reimplementation or Upgrade Please Clarify that whether this
RFP can be categorised as
(a) Re-Implementation or (b)
complete Upgrade
As for a Re-Implementation,
same box can be used but for
upgrade new Box needs to be
purchased, this may have impact
on the costing. Please clarify
It’s a Technical upgrade with
add-ons to be implemnted
26 16 / 3.1.3 g. Bank LRM functional
requirements
Request to please provide details
on :
1) List of ratio's other than LCR
and NSFR
2) Are LRM data points like
HQLA, Level 1, Level 2 assets etc
are already identified and
sourced to OFSAA ?
3) If (2) is No , then please specify
how bank is planning to achieve
Liqudity Risk Management
Requirements as per RBI
guidelines
Bank may choose procuring
LRM. Please refer to
corrigendum (Annexure-2:
Commercial bid Form)
published on Bank's web-
site.
27 16 / 3.1.1 Oracle Financial Services
Profitability Analytics
How many dashboards are
created using Profitability
Analytics. Was there any
customized cubes created for
those dashboards.
Customization of OFFPA /
PFBI is not in the scope
28 16 / 3.1.1 Oracle Financial Services
Profitability Analytics
Does bank has ERWIN to be used
for data modeling and merging
data models of OFSAA
Bank does not have any tool
for Data modeling and
merging
29 16 / 3.1.1 Oracle Financial Services
Profitability Analytics
Was there any mapping created
between the Oracle Database to
ESSBASE Cubes
No
Please provide an upper limit on
how many interfaces can
potentially be incrementaly
added
This is too open a requirement
and can lead to uncapped scope
creep during execution. Request
the bank to limit this requirement
so that the bidder can estimate
appropriately.
New requirements will need to
be discussed for scope change.
Please confirm if this is
acceptable
No change in the scope other
than that mentioned in the
RFP
Can the clause be changed to
limit all systemic changes or new
requirements necessitated out
ofregulatory guidelines or other
Bank requirements to the date of
RFP / date of pre-bid meeting?
No change in the RFP
This clause is very open ended
and has high probability of
occurrence resulting in breach of
project timelines. Request bank
to have this governed under
change control process as
mutually agreed
No change in the RFP
32 17 / 3.1.5 The Bank invites bids to
implement OFSA Solution for its
domestic and one overseas
operation
Is any work expected in overseas
locations? Are we required to
travel to that overseas location ?
Activities is expected to be
caried out from Mumbai for
both Domestic and Overseas
operations
30 All Interfaces mentioned in
the RFP needs to be done.
Any other interfaces will be
handled through change
control using man-day rates
mentioned in the bid.
The Bidder should ensure that all
systemic changes or new
requirements necessitated out of
regulatory guidelines or other
Bank requirements between the
date of the RFP as well as
implementation and roll out are
made available from day one of
the solution going live.
31
17 / 3.1.6 Bank during the period of the
Contract, based on its technical
and functional requirement can
add additional third party
application and interfaces to the
OFSA Solution. Bidder has to
extend all necessary support and
assistance for addition to the
Solution with the required third
party applications and interfaces 17 / 3.1.7
OFSPA v5.x is not paired with
OFSPM 6.x, in that scenario will
the Bank consider implementing
OFSPM 5.x to generate reports
out of OFSPA 5.x?
Bidder to use the compatible
version of OFSPA with
OFSPM 6.x
Has Bank licensed both Transfer
Pricing and Capital Charge
components of OFS Pricing
Manager 6.x?
Bank has license for Transfer
Pricing. Capital Charge is out
of scope
34 17 / 3.1.5 to implement OFSA Solution for
its domestic and one overseas
operation
Overseas operations data only
will be used to generate India
specific reporting requirements
or is overseas regulatory/internal
compliance also in scope? Stated
otherwise, is only India related
requirements to be fulfilled with
data of overseas branch also or is
overseas specific
reports/calculations also need to
be developed separately?
It is only India related
requirements to be fulfilled
by including data of overseas
branch for consolidation
35 17 / 3.1.3 h. Oracle Financial Services
Analytical Applications
Infrastructure (AAI) 6.x
Oracle Financial Services Asset
Liability Management (ALM) 6.x
Oracle Financial Services Funds
Transfer Pricing(FTP) 6.x
Oracle Financial Services
Profitability Manager (PM) 6.x
Oracle Financial Services Pricing
Manager 6.x
Oracle Warehouse
Builder(OWB) 11.x
Oracle RDBMS 11.x
Oracle Business Intelligence
Enterprise Edition (OBIEE) 11.x
Oracle Financial Services
Profitability Analytics v5.x
Kindly let us know if ALM
analytics is out of scope?
Kindly let us know if vendor can
propose reconciliation
framework.
Does the Bank use OWB as ETL
tool ?
Bank may choose procuring
LRM which includes this as a
pre-requesite. Please refer to
corrigendum (Annexure-2:
Commercial bid Form)
published on Bank's web-
site.
Yes, OWB is being used
33 17 / 3.1.3 h. Keeping above in view, Bank
has decided to upgrade the
solution implemented to a new
versionof Oracle Financial
Services Analytical Applications
(OFSA) Version 6.x. Few module
details arementioned
below:........
36 17 / Projcet ScopeCurrent and expected Volume
details
Number of Customers
Number of Contracts / Accounts
Customer growth percentage (%)
[Year on Year]
Contracts/Accounts growth
percentage (%) [Year on Year]
How many years of data does
Bank have in production for the
OFSAA modules (in months)
How many years of data would
Bank want to retain in the
upgraded system for the OFSAA
modules (in months)
What is the hardware and
software configuration of the
current machine that hosts the
current OFSAA modules (make,
RAM, CPU, storage operating
system etc)
Please be guided by the RFP.
Will be shared to the
successful bidder
37 17 / Projcet ScopeProcessing What is the current frequency of
Batch Processing – is it daily,
fortnightly, monthly
ALM is daily and FTP is
Monthly
38 17 / Projcet ScopeReporting What are the Maximum
Concurrent Users
What are the total Number of
users accessing the reports
(Named Users)
What are the Number of users
accessing reports versus other
OFSAA application areas
will be shared with
successful bidder
39 17 / Projcet ScopeOthers What is the number of
Profitability Allocation Rules
What is the Number of Asset
Liability Management Rules
What is the Number of Transfer
Pricing Rules
What is the Number of current
and historical interest rates
What is the Number of bucket
scenarios (ALM only)
What is the Total number of
hierarchy nodes (i.e. orgs,
product)
What is the Average number of
buckets per scenario (ALM only)
What is the Average Instrument
Transactions per day
will be shared with
successful bidder
40 18 /
3.2.3.2 &
3.2.3.3
Funds Transfer Pricing & Cost
Allocations (Profitability
Management)
Are there any changes to the
policy currently implemented at
the bank ? If yes, are revised
policy documents available ?
Currently what dimensions are
implemented and profitability
measurements are done at what
level ?
Will be discussed with the
successful bidder.
Is this currently done in OFSA ? Currently not done in OFSA
Is the policy for capital allocation
already in place?
Yes
42 18 /
3.2.3.1
ALM Reports Please specify the frequency of
report generation report wise
Daily
43 18 /
3.2.3.4
Hardware Sizing Please provide sizing details of
existing HW. Please provide
current environment details
where OFSA is deployed
(example: windows or Linux
Servers)
Is there any preference for OFSAA
deployment ?
Will be discussed with the
successful bidder.
41 18 /
3.2.3.3
d.Allocation of capital to line of
business, branch, product,
customer account
44 18 /
3.2.3.1
b. Liquidity Gap Analysis –
Regulatory and Management
i. Liquidity Ratios Analysis
including Basel III Liquidity Ratios
(Liquidity Coverage Ratio
and Net Stable Funding Ratio)
g. Stress Testing for interest rate
and liquidity risk – Regulatory
and Management
d. Dynamic Liquidity An
In addition to this, the bank
should ensure that Solution
delivers the following out of the
Box:
- Calculation of LCR
- Calculation of NSFR
- Mapping of asset to HQLA
categories
- Rules validation
- Definition of Business As Usual
(BAU) assumptions (Pre-payment,
rollover, runoff…)
- Definition of liquidity stress test
scenario
- Definition of liquidity pools in
case of liquidity shortfall
- Counterbalancing strategies
- Out of the box reporting for
Basel III compliance and ALM
Bank may choose procuring
LRM. Please refer to
corrigendum (Annexure-2:
Commercial bid Form)
published on Bank's web-
site.
Has the Bank licsed OFS LRM
Module for Stress Testing for
liquidity risk?
Bank may choose procuring
LRM. Please refer to
corrigendum (Annexure-2:
Commercial bid Form)
published on Bank's web-
site.
Pl validate that stress testing
would be handled through
scenario analysis or is a full
fledged stress testing module
required?
Bank may choose procuring
LRM. Please refer to
corrigendum (Annexure-2:
Commercial bid Form)
published on Bank's web-
site.46 18 /
3.2.3.1
k. Contingency Funding Plan Has the Bank licsed OFS LRM
Module for Contingency Funding
Plan?
Bank may choose procuring
LRM. Please refer to
corrigendum (Annexure-2:
Commercial bid Form)
published on Bank's web-
site.47 18 /
3.2.3.3
e. Net Income analysis across
customer, account, branch, line
of business, product,region,
entity, etc.
Does Net Income analysis include
allocation of Non Interest
expenses to Customer, account?
Currently not in place.
48 18 /
3.2.3.1
h. Forecast Income Statement
and Balance Sheet Analysis
Pl validate that full fledged
Balance Sheet Planning module of
OFSAA is expected or only ALM
cash flows to be used for dynamic
liquidity report?
Balance Sheet Planning
module not in scope.
45 18 /
3.2.3.1
g. Stress Testing for interest rate
and liquidity risk – Regulatory
and Management
49 18 /
3.2.3.2
c. Fee Income analysis across
customer, account, branch, line
of business, product, region,
entity
Pl validate that fee income
analysis will be a separate
exercise out of FTP module based
on data fm CBS system
pls be guided by the RFP Pg.
19 Pt. 3.2.5.2 for list of
applications and Systems.
50 18 /
3.2.3.2
d. Branch Profitability analysis Pl validate that profitability
analysis expected is post cost
allocation
Yes
51 18 / 3.2.3 System integrator responsible
for requirement gathering,
design, build and test of the
software solution (including ETL
for data transformation and
loading)
OFSAA has in built ETL tools, are
you referring to any other ETL
tools?
No
52 18 / 3.2.3 Overseas operations Which are all overseas operation
and specific countries?
Dubai
Are they Consolidated with
overseas operations ?
Balance Sheet Planning
module not in scope.
How Bank is presently doing
"Forecast Income Statement and
Balance Sheet Analysis", Please
provide details of
(a) No. of changed parameters
(b) No. of iterations needed
will be shared with
successful bidder
54 18 /
3.2.3.4
The Bidder has to provide the
hardware sizing based on
OFSS Ltd., must have given
hardware sizing, do you want us
to review or suggest a fresh ?
Pls refer Pg. No. 18., Pt.No.
3.2.3.4. The HW sizing
provided by the bidder will
be finalized by the Bank in
consultation with the OEM.
55 18 /
3.2.3.4
In case the Bank decides to opt
for Exadata….
Do you expect us to also install
and configure the "EXADATA" ?
Infrastructure part will be
taken care by the OEM. The
configuration/installation
with respect to applications
are to be taken care by the
successful bidder.
56 18 / 3.2.3.1 d. Dynamic Liquidity Analysis –
Regulatory and Management
What methodology currently
bank is adopting
Please provide full details of
(a) No. of existing scenarios
(b) Calculations
(c )Existing reports.
will be shared with
successful bidder
53 18 /
3.2.3.1
h. Forecast Income Statement
and Balance Sheet Analysis
57 18 / 3.2.3.1 e. Deterministic Scenario Analysis
from earnings and economic
value perspective
How Bank is presently doing
"Deterministic Scenario Analysis",
Please provide details of
(a) No. of existing scenarios
(b) Calculations
(c )Existing reports
d) Methodologies adopted
will be shared with
successful bidder
58 18 / 3.2.3.1 f. Stochastic Scenario Analysis How Bank is presently doing
"Stochastic Scenario Analysis",
Please provide details of
(a) No. of existing scenarios used
(b) Calculations
(c )Existing reports ( If any)
d) Methodologies adopted
will be shared with
successful bidder
59 18 / 3.2.3.1 g. Stress Testing for Liquidity and
Interest Rate Risk
Please elabore more on
requirements of "Stress Testing"
(1)what parameters/Scenarios
are needed to be changed
(2) how many iterations are
required
Please provide full details of
(a) No. of existing scenarios used
(b) Calculations
(c )Existing reports ( If any)
Bank may choose procuring
LRM. Please refer to
corrigendum (Annexure-2:
Commercial bid Form)
published on Bank's web-
site.
60 18 / 3.2.3.1 i. Liquidity Ratios Analysis
including Basel III Liquidity Ratios
Please refer to 3.1.3 g section Bank may choose procuring
LRM. Please refer to
corrigendum (Annexure-2:
Commercial bid Form)
published on Bank's web-
site.61 18 / 3.2.3.1 j. Exposure and average
yield/cost analysis
1) For "Exposure and average
yield/cost analysis" currently
Please mention what
methodology Bank is using
will be shared with
successful bidder
62 18 / 3.2.3.1 k. Contingency Funding Plan Please elaborate more on
requirements of "Contingency
Funding Plan"
Please provide full details of
(a) Methodology
(b) Calculations
(c )Existing reports ( If any)
will be shared with
successful bidder
63 18 / 3.2.3.1.1Deployment of models for
behavioral analysis for
amortization pattern of
nonmaturity products,
Prepayment/ premature
withdrawal patterns, Roll-over
pattern of Term Deposits and
devolvement pattern of Letter of
Credit/Bank Guarantee
Please share full details of Model
Deployments
1) Are such models are available
with the bank
2) Parameters will be provided to
the implementation team for
configuring the same?
3) Does the scope of work
includes model development or
validation?
will be shared with
successful bidder
64 18 / 3.2.3.2 a. Generation of funds transfer
rate (including adjustments) and
transfer charge/credit (including
adjustments) at customer
account level
Please elaborate more on
requirements of "Generation of
funds transfer rate "
Please provide full details of
(a) Type of Adjustments
(b) Calculations
will be shared with
successful bidder
65 18 / 3.2.3.3 b. From-To analysis for allocated
costs
Please elaborate more on
requirements of "From To
Analysis for allocated costs"
Please provide full details of
(a) Methodology
(b) Calculations
(c )Existing reports ( If any)
will be shared with
successful bidder
66 18 / 3.2.3.3 c. Absorption costing and
standard costing
Please elaborate more on
requirements of "Absorption
costing and standard costing"
Please provide full details of
(a) Methodology
(b) Calculations
(c )Existing reports ( If any)
will be shared with
successful bidder
67 18 / 3.2.3.3 d. Net Income analysis across
customer, account, branch, line
of business, product, region,
entity, etc.
(1) Please share full list of
dimensions and methodology for
Customer, Account allocations.
(2) Is Activity Based Costing in
scope?
(3) If yes, does the bank have a
complete list of activities and unit
cost?
(4) If no, does the scope of work
involve identifying acivities and
deriving unit cost?
(4) Does the bank currently have
a well defined allocation model
covering all dimensions?
will be shared with
successful bidder
68 18 / 3.2.3.4 In case the Bank decides to opt
for Exadata
Please clarify on "In Case of "
1) Is Bank is expecting two set of
Hardware sizing estimation
with and without Exadata.
2) How soon bank is expected to
finalize to Opt Exadata ?
The Bidder may submit the
HW sizing based on the RFP
terms(With or without
Exadata) The HW sizing will
be finalized by the Bank in
consultation with the
OEM/Successful Bidder.
69 18 / 3.2.3.1 b. Liquidity Gap Analysis –
Regulatory and Management
i. Liquidity Ratios Analysis
including Basel III Liquidity Ratios
(Liquidity Coverage Ratio
and Net Stable Funding Ratio)
g. Stress Testing for interest rate
and liquidity risk – Regulatory
and Management
d. Dynamic Liquidity Analysis –
Regulatory and Management
Bank may choose procuring
LRM. Please refer to
corrigendum (Annexure-2:
Commercial bid Form)
published on Bank's web-
site.
Please share the existing
architectural landscape with the
integration points between
OFSAA and the current
applications like Finacle, Cash
management system etc.
Will be shared with the
successful bidder
70 19 / 3.2.5 Interface and Integration
Requirements
If possible, please share current
OFSA deployment diagram
Is the bank using / having DW ?
Will be shared with the
successful bidder.
Bank is not having DW.
71 19 /
3.2.4.1
The Bidder is required to
migrate, customize, test,
implement, train and rollout
theupgraded version of OFSA
application as per the
requirements of this RFP for
theperiod of the Contract for
existing and the new modules
being introduced with
theupgrade.
Does the "existing" modules here
mean current versions of 6.x
applications or OFSA 4.5.39?
Here the existing means the
4.5.x Version.
Does this involve extraction of
data (involving writing new /
rewriting existing extraction
scripts) from the given source
systems for upgrade interface
requirement?
No
If it is decided that an altogether
new implementation of OFSA
would be more effective from
time, cost and feasibility
perspective, new implementation
route may be adopted instead of
migrating existing OFSA. Pl
validate
It’s a Technical upgrade with
add-ons to be implemnted
72 19 /
3.2.5.2
The Bidder is required to
upgrade interfaces between the
proposed Solution with
theapplications and systems
mentioned below (not limited
to).
73 19 /
3.2.3.4
d. Bidder will be the single point
of contact/reference to the Bank.
The Bank will enter into
agreement with the selected
Bidder only. However, the Bidder
must confirm to the Bank that
they are willing to enter into
back to back arrangement with
bidder for risk mitigation in
meeting the deliverables,
implementation and other
service commitments as per the
RFP the Bidder makes to the
Bank under the Contract to be
entered into. If requested by the
Bank, the Bidders must share a
copy of the back to back
arrangement with other
Partners/Associates/Consortium
members/OEMs with the Bank
Pl validate that bidder can engage
other vendors' (third party)
resources for specific tasks as
needed
No change in the RFP
74 19 /
3.2.3.4
Unit prices quoted by the Bidders
would be used for
additions/deletions to the
quantities at a future date during
the tenure of the Contract. The
prices quoted for
the line items would be valid and
used throughout the period of
the Contract.
As the prices quoted by the
bidder are for given scope of
work and quantities, it is
requested to have a cap of 10%
on the additions /deletion
No change in the RFP
What are list of customizations
???, Training, train the trainer,
very open ended
Size of full time project team
available from IDBI?
76 19 /
3.2.4.2
The Bidder has to implement the
solution
Does this mean consulting, BPR ? It is not Consulting or BPR
but implimentation of new
functionalities supported by
the upgarded version and
making use of these should
not be treated as
customizaion.77 19 /
3.2.5.2
The Bidder is required to
upgrade interfaces between
This is limited to upgrade or new,
does the interface technology
remain the same ?
please be guided by the RFP
75 19 /
3.2.4.1
The Bidder is required to migrate will be shared with
successful bidder
78 19 /
3.2.3.4
Defination for OEM Request that the Bank treats
OEM as Oracle India Private
Limited as well Oracle Financial
Services Software Limited so that
internally all Best Resources and
References can be leveraged in
favor of IDBI Bank
please be guided by the RFP
79 20 /
3.2.5.5
The interface architecture should
be clearly defined. The
integration architectureshould
include the types of interfaces
supported; the standards used
and shouldcomply with Bank
architecture principles.
Is it possible to share the Bank
architecture principles for more
clarity on this requirement?
will be shared with
successful bidder
80 20 /
3.2.5.8
The Bidder will be responsible for
developing and testing the
interfaces.
Does the interfaces here involve
data extraction also?
please be guided by the RFP
81 20 /
3.2.5.11
The Bidder will be responsible for
setting up the test environment
for interface testing.
Has the sizing for Test
Environment been done?Are the
requisite hardware/sofwares for
Test Environments procured and
in place?
Yes
82 20 /
3.2.5.12
Bidder shall ensure that the test
cases meet all the testing
requirements of the Bank
Pl validate that bidder would only
assist the bank in developing UAT
test cases
pls be guided by the RFP
83 20 /
3.2.5.3
Industry standard interface What is IDBI Bank's policy on
interface standard?
will be shared with
successful bidder
84 20 /
3.2.5.4
The Bidder will be responsible for
identifying the detailed interface
requirements for integrating the
proposed
Any other interface ? Any study
done by bank ?
will be shared with
successful bidder
85 20 / 3.2.5.
5 & 3.2.5.9
The interface architecture should
be clearly defined
Do Your current interface and
vendor has a API's for their
product interface ?
please be guided by the RFP
86 20 /
3.2.5.8
The Bidder will be responsible for
developing and testing the
interfaces. When developing the
interfaces
What about Bank's project team,
the support required from vendor
for each of the products for data
mapping and business logic?
will be shared with
successful bidder
87 20 /
3.2.5.12
Bidder will help/assist the Bank
in preparing the tes…………..
The responsibility of writing test
cases and scenario, test strategy
will be of bank ?
please be guided by the RFP
88 20 /
3.2.5.13
The Bidder must ensure that a
sound
Will there be support from other
product vendor for data coming
from their product for integration
testing
please be guided by the RFP
89 20 /
3.2.5.14
The Bank reserves the right to
prioritize the interface
It should be part of project plan
and change request approved by
the committee
No change in the RFP
90 20 / 3.2.6 The System integrator will need
to ensure that these resources
are on the ground in the project
on a full time onsite basis during
the
Flexibility of on- off site No
91 20 / 3.3 The Bidder is also expected to
carry out and document a
detailed current assessment for
all business activities
Will the existing GL and chart
account structure change ?
It is a Management
Accounting system and re-
organization of dimensions is
always a possibility. Hence,
the SI should be able to
handle the same in the
current scope.
92 20 / 3.4.1 The Bidder is expected to
undertake a detailed current
system and procedures
assessment for the Solution. The
Bidder is expected to document
the current state assessment and
List of customization done will be shared with
successful bidder
93 20 / 3.4.2 The Bidder needs to provide all
existing management, statutory
and regulatory reports as
required by the regulatory
institutions
List of all management, statutory
and regulatory reports?
will be shared with
successful bidder
As part of the engagement do
you expect the bidder to redesign
the current business process
being followed within OFSAA or
will it be a lift and shift approach
in which the existing business
process continues as it is in the
upgraded version?
It is a Technical upgrade. It is
a Management Accounting
system and re-organization
of dimensions is always a
possibility. Hence, the SI
should be able to handle the
same in the current scope.
The knowledge of the existing
Business process model as
designed within current OFSAA
system will be provided by IDBI
Subject matter experts with all
available documentation. Please
confirm
We expect the bidder to
analyse the current
processes and for further
scope, please be guided by
the RFP.
94 21 /
3.2.6.1
Functional Requirements
Specification Study
95 21 / 3.2.6 Implementation Methodology -
The System integrator will need
to ensure that these resources
are on the ground in the
project on a full time onsite basis
during the implementation phase
Our assumption is that a certain
number of resources will work
out from any central location at
the bank premises and an offsite
team will be present for any
development work. Please
confirm our understanding.
No offsite team is
permissible till GoLive.
96 21 / 3.2.6 Bank during the period of the
Contract, based on its technical
and functional requirement can
add additional third party
application and interfaces to the
OFSA Solution. Bidder has to
extend all necessary support and
assistance for addition to the
Solution with the required third
party applications and interfaces
desired by the Bank.
This is too open a requirement
and can lead to uncapped scope
creep during execution. Request
the bank to limit this requirement
so that the bidder can estimate
appropriately.
All Interfaces mentioned in
the RFP needs to be done.
Any other interfaces will be
handled through change
control using man-day rates
mentioned in the bid.
97 21 /
3.2.6.1.4
The FRSM will be deemed
completed when signed–off from
the Bank.
Request the bank to introduce
time cap on sign off from its side
to avoid any delays due to delay
on bank's behalf.
will be discussed with
successful bidder
98 21 / 3.3 Business Process Definition
(BPD)/Parameterization
Can this assessment be limited to
only the business
activities/services pertaining to
modules being implemented?
please be guided by the RFP
99 21 / 3.2.6 System integrator will need to
ensure that these resources are
on the ground in the project on a
full time onsite basis during the
implementation phase
Sec 3.5.3 on 23 mentions 'Bidder
will have to carry out all the
customization related work at the
premises of the Bank or off-site in
case the customization cannot be
carried out at the Bank premises'.
Is bank open to accepting a
suitable mix of onsite-offsite
model towards cost optimisation
for clarity purpose no offsite
development will be
permitted
100 22 / 3.4.3 The Bidder needs to provide all
existing management, statutory
and regulatory reports as
required by the regulatory
institutions. The Bank will not
pay any additional customization
costs either for gaps observed
and/or gaps observed for existing
management, statutory or
regulatory reports as required by
the Bank.
Customizations due to software
limitations will bned to be
discussed for scope
All existing
customization/Reports are in
the scope.
Please provide a list of the
existing customizations in OFSAA
containing :
1. Custom component Type
2. Total Count
3. Complexity of the custom
component
will be shared with
successful bidder
How many reports are currently
being generated from OBIEE?
Please provide a brief overview of
the reports in each of the
modules
will be shared with
successful bidder
102 22 / 3.4 OBIEE Reports Please provide details of currently
implemented reports in each of
the subject areas
will be shared with
successful bidder
Can the clause be changed to
include all existing reports as
getting generated out of the
current system?
No change in the RFP
What is max. no. of reports to be
considered as part of scope
(besides additional 50 reports
effort as mentioned in bid
document)
Kindly Let us know how many
overall reports and dash boards
are in scope of work
Kindly Let us know how many
custom reports and dash boards
are in scope of work
101 22 / 3.4 Customization
103 22 / 3.4.2 The Bidder needs to provide all
existing management, statutory
and regulatory reportsas
required by the regulatory
institutions. Currently, around 100
Reports are available in the
existing modules.
104 22 / 3.4.4 Bidder has to provide a onetime
cost for development of reports
(for evaluation purpose
development of 50 reports) from
the Solution. The Bank will pay
the proportionate amount on a
pro-rata basis to the delivered;
post the satisfactory acceptance
of the reports by the BankBidder
based on the number of reports
Our understanding is that SI
needs to include cost of
delivering reports (as per RFP, say
max. 25) as part of
implementation effort. Over and
above that, SI to quote one time
cost of delivering 50 reports. Final
payment on account of reports
would be pro-rated based one
actual no,. of reports. This one
time cost would be included in
TCO. Pl validate
Quote for one time Cost of
delivering 50 reports to be
included in the TCO.
105 22 / 3.4.5 In case of any previous
Customization is found to be part
of the enhanced functionalities
in the new version then, the
same to be dropped from the list
of be treated as additional
feature of the upgraded version
Request you to please provide
details of Functionalities about
existing customizations
will be shared with the
successful bidder
106 22 / 3.4.3 The cost of customization Request you to please provide in
details about existing
customizations
(1) Complete list
(2) Details of
functionality/technicality
addressed by such customizations
(3) Level of customization (
simple,medium and complex)
will be shared with the
successful bidder
107 23 / 3.5.3 The Bidder will have to provideall
tools, testing instruments,
drivers, consumables, etc.
required to install andcustomize
and test the software free of any
fees or charges or any expenses
Has Bank procured ErWIN
Licenses as required for OFSAA
data model merging /
enhancements?
Bank does not have any tool
for Data modeling and
merging.
108 23 / 3.6.1 The Bidder is expected to build
integration between the modules
under the scope.
The modules here mean modules
of OFSAA or does it mean OFSAA
and source systems?
modules of OFSA
109 23 / 3.6 Module Integration All the modules mentioned in the
RFP are integrated by OFSS Ltd.
Not clear about the necessity of
these points?
Please be guided by the RFP
110 24 / 3.8 Testing Need to incorporate acceptance
procedure as well as a deemed
acceptance provision –in event of
non- issuance of acceptance
certificate by Bank after
completion of acceptance test or
if Bank starts using the
deliverables in live environment
before giving such acceptance
certificate.
Will be discussed with the
successful bidder.
111 24 / 3.7.11
&
Annexure -
2
The cost of all customizations as
mentioned above is required to
be included in the pricebid and
the Bank will not make any
additional costs for such effort
till go live.
Cost of Additional Customization
effort (as per Man-days
applicable across the contract
period and post implementation -
for evaluation purpose as 30
days)
Can the Annexure 2 wording be
changed to Cost of Additional
efforts in place of Additional
Customization efforts since the
wordings in 3.7.11 an Annexure 2
seems contradictory in nature
No change in the RFP.
112 25 / 3.8.3 The Bank expects the Bidder to
help set up the required test &
development server at DC at the
desired testing center of the
Bank for the purpose of testing
Do you expect the bidder to
provide Infrastructure support as
part of this engagement?
No Infrastructure support
will be required.
113 25 / 3.9 Data Migration -
Developing a Data Extraction tool
Is it mandatory for the Bidder to
develop the data extraction tool
afresh or the bidder can reuse
any existing tool or use any third
party tool?
Yes, need to develop a fresh
114 25 / 3.8.7 The Bidder will be responsible for
maintaining appropriate program
change control and version
control for all the modifications /
enhancements carried out during
the implementation/ testing
phase
Please mention the tool currently
used for program change control
and version control. We assume
that the existing tool will be
leveraged by the bidder for this
engagement. Please confirm
No change control tool being
used at present
We assume that test cases will be
prepared jointly with IDBI Subject
Matter Experts and the test data
for the same will be provided by
IDBI. Please confirm.
We expect the bidder to
analyse the current
processes and for further
scope, pls be guided by the
RFP.
115 25 / 3.8.4 The Bidder will be responsible for
preparing detailed test cases
including test data
Given the fact that OFSA 4.5 is
already being used
(1) why is test data preparation
needed as Instrument, Ledger
and transaction data should
already be available?
Please be guided by the RFP
Pls. share complete volumetrics
on the data to be migrated
including type of data, no. of
field, etc.
As we are calling for only
experienced bidders..will be
shared with the successful
bidder
Do we expect a full support from
other product vendor's ?
Yes
117 25 / 3.9.8 a.The Bidder has to provide the
Data Extraction tool version of
existing applications. If
required the tool will be
customized by Bidder to meet
the Bank’s specific needs.
Can you please elaborate this
point ?
Bidder is expected to write
Data Extraction programmes
to migrate from existing to
new version of OFSA.
118 25 / 3.9 Data Migration
This section describes the scope
for Data Migration to the new
integrated OFSA solution. The
Bidder may quote for a one-time
cost for this activity. The
overview of the tasks pertaining
to data available in electronic
format is as follows for the
Bidder:
Can Vendor propose a ETL tool or
will the Bank provide the same?
How many years of historical data
migration is under scope of work?
Bidder is expected to write
Data Extraction programmes
to migrate from existing to
new version of OFSA.
Is the writing of UAT test plan and
scenario on bidder ?
What about SIT, Testing and Test
planning ?
120 25 / 3.9.8 Major Requirements: If there is standard ETL tool used,
who will pay for the license cost ?
Bidder is expected to write
Data Extraction programmes
to migrate from existing to
new version of OFSA.
121 25 / 3.9.8 e. Bidder will take not more than
21 working days
It can be only high level strategy
in 21 days, not until data
mapping is fully done.
No change in the RFP
Request bank to own the
responsibility of cleaning the data
and validation since Bank officials
will be in better position to
understand the data completely.
116 25 / 3.9 Data Migration
119 Please be guided by the RFPThe Bank expects the Bidder to
help set up the required test
25 / 3.8.3
122 26 / 3.9.8 k. It will be the responsibility of
Bidder to ensure complete data
cleaning and validation for all
data being migrated to the new
OFSA solution
Please be guided by the RFP
Data cleaning is done in source
systems which bank would be
better placed to do. OFSAA SI will
give error reports source system
wise to facilitate
Bidder is responsible for data
cleaning, will the bank help ? Role
of bank's project and data
migration team ?123 26 / 3.9.8 e.Bidder will take not more than
21 working days from date of
purchase order to
prepare the “Data Migration
Strategy” and process
documents.
This should be from project start
date ? Please confirm
No change in the RFP
124 26 / 3.9.8 y. Bidder has to provide data
comparator tools for the purpose
of checking the source and target
data for data migration success
Pl explain purpose of this tool Please be guided by the RFP
125 27 / 3.9.8 n. It will be the responsibility of
Bidder to convey to the Bank, at
least 60 days inadvance from the
date of migration, all the
mandatory fields required for
thefunctioning of the proposed
applications that are not
available in the
existingapplication and those
that need to be obtained by the
Bank.
In view of tight timelinses
proposed by Bank i.e. ALM
Migration to be completed within
5 months, can the 60 days be
changed to 20 mandays here?
No change in the RFP
We request to clarify that any
training material or manual shall
be provided only in soft copy
form only.
OK.
How many users need to be
trained in each of the batches as
part of the key training sessions?
Around 20 Users in a batch
to be trained per module.
Training durations given are for
all modules together or for each
module
ALL modules
Is the approach of train the
trainer acceptable by the bank ??
Please be guided by the RFP
126 28 / 3.1 &
3.10.2
Training
There are timelines mentioned
for each of the phases. Are the
timelines fixed in terms of
adherence or alternate timelines
with phases can be suggested by
the bidder.
it is Fixed as mentioned in
the RFP, However it can be
discussed with successful
bidder.
Data migration is part of which
phase ?
Please be guided by the RFP
Can vendor propose a timeline
than what the bank has
suggested?
We suggest the given timelines
have to be revisted as it involves
lot of customizations along with
new modules to be implemented.
128 29 / 3.12.1 implementation and go live of
OFSA-ALM covering all
functionalities of the Bank within
5 months from the date of
placing the order
ALM along with liquidity risk
functionalities and also migration
tasks may need typically around 9-
11 months to complete this go-
live
No change in the RFP
129 29 / 3.12.1 of OFSA-ALM covering all
functionalities of the Bank within
5 months
In case of any delay due to
factors other than control of
bidder ??
No change in the RFP
130 30 / 3.12.5 Roll Out Plan In the OFSAA version migration
engagement, please mention the
location which you are planning
to make as pilot site and the roll
out locations and the sequence in
which you want to roll out in the
above sites?
Belapur, Navi Mumbai Office
131 30 / 3.12.4 Bidder will provide post
production support of one
techno-functional analyst for 90
days from Go-live date at on-site
and thereafter off-site support
for further 3 months thereafter
Item 6 in Annex 2 mentions only
'post implementation support
upto three months fm go-live. Pl
clarify total period of post go-live
support
Please be guided by the RFP
127 29 / 3.12 Project Timeline
No change in the RFP
132 31 / Phase
1 -
Eligibility
Criteria
Evaluation
All credential letters should be as
per format specified in Annexure
15 – Experience Certificate
Format and should be
appropriately bound, labeled and
segregated in the respective
areas.
Page 86 states -
Bidder has to provide the
a. Experience certificate from the
relevant customer as per the
format specified in Annexure 15 –
Experience format or
b. Purchase Orders issued by the
customer for undertaking the
implementation
We intend to submit original
Purchase Order (signed
engagement letter) for our
credentials. Please confirm
Annexure 15 - Experience Letter
is not required in that case.
Please be guided by the RFP
133 31 /
3.13.2.2
Manpower Resources-The bidder
should have a pool of resources
with experience in OFSA
implementation for any Bank in
India
We understand that given the
nature of the requirement,
personnel having experience in
delivering similar solutions in
Banking or Financial Services
Sector, should be considered.
This engagement would require
deep domain experience
alongwith the required tool
experience, hence resources
having domain understanding
through implementation of
similar solutions should be
considered.
Please be guided by the RFP
We request to add the following:
(1) Bidder to have the right to
levy an interest at the rate of 2
percent per month for all
payments due for more than
thirty (30) days on the invoice
amount calculated from the date
the payment became due until
the recovery is made in full with
interest.
(2) Bidder also have the right to
withhold provision of Services in
case of non-payment of invoices
within 30 days of receipt of
invoice and any such withholding
by the Bidder shall not be treated
as breach.
(3) We request to clarify that the
bid price shall be exclusive of all
applicable taxes, duties levies,
VAT/Sales Tax/ Service
Tax/Octroi. All taxes including any
newly introduced taxes shall be
to the account of Bank. Any
increase or decrease in taxes shall
be to the account of Bank.
1. No change in the RFP
2. No change in the RFP
3. The bid price will be
exclusive of taxes with
exception of VAT/Sales Tax/
Service Tax/Octroi which will
be paid on actuals.
Can the 2nd and 4th payments be
split into 2 components for ALM
and FTP&PM, in view of modular
migration approach as proposed
by Bank?
No change in the RFP
135 35 / 3.18 The value of the Performance
Bank Guarantee will be 10% of
the total Contract value.
The value of the Performance
Bank Guarantee will be 10% of
the total Contract value.
Please specify the duration for
which the Bank Guarantee should
be valid.
PBG to be valid for 1 year
plus 6 months
134 35 / 3.19 Payment Terms
136 35 / 3.19 Performance Security /
Performance Bank Guarantee
We request to modify this clause
to include that PBG will be valid
for the duration of contract only.
With regard to invoking
performance bank guarantee, we
request can the same be
amended as applicable only in
case of material breach of
contract term with a remedy
period not less than 30 days
provided to vendor.
Bidder proposes that the PBG will
be submitted within 15 days from
the date of signing the contract
as the process of PBG is initiated
only after contract conclusion
and signing.
No change in the RFP
137 35 / 3.18 ii & iv..The value of the
Performance Bank Guarantee
will be 10% of the total Contract
value.
The proceeds of the Performance
Security shall be payable to the
Bank as compensation for
any loss or damage resulting
from the Bidder’s failure to
complete and/or perform its
obligations under and in
accordance with the Contract.
It is requsted to include that bank
gurantee can be invoked only
incase of material breach after a
notice period of 30 days and cure
period of 45 days.
No change in the RFP.
However, Cure period as
stated can be considered.
138 35 / 3.18 vii..Failure to abide by the
Agreement / Contract:
The conditions stipulated in the
Agreement/Contract shall be
strictly adhered to and any
breach / violation thereof shall
entail termination of the
Contract without prejudice to
the
other rights of the Bank including
but not limited to the right to
levy /impose and recover
penalties as specified in this
RFP/Bid or Agreement /
Contract.
It is requsted to include the rights
under this clause can be invoked
only incase of material breach
after a notice period of 30 days
and cure period of 45 days.
No change in the RFP.
However, Cure period as
stated can be considered.
139 36 / 3.19.2 The fees payable by the Bank to
Bidder shall be inclusive of all
costs such as insurance, taxes,
custom duties, levies, cess,
transportation, installation,
(collectively referred to as
“Taxes” but excluding Service tax
and octroi which will be paid on
actual) that may be levied,
imposed, charged or incurred
and the Bank shall pay the fees
due under this RFP and
subsequent agreement after
deducting any tax deductible at
source (TDS), as applicable. The
Bidder will need to provide the
details for the tax rates as
considered in the pricing. This
will be used for subsequent tax
changes.
This clause states bidder has to
include taxes in the bid price
while other clauses in the RFP
state, this is tax exclusive bid
submission. Pls. clarify if we have
to include taxes in the bid price
or not?
Please refer to corrigendum
published on Bank's web-site
with regards to TCO.
140 36 / 3.19 Payment will be made in phases
after obtaining a “Letter of
satisfaction” and clearance for
Payment from the Dealing group.
The Bidder must accept the
payment terms proposed by the
Bank. The commercial bid
submitted by the Bidder must be
in conformity with the payment
terms proposed by the Bank.
It is requested to allow essential
deviation to the payment terms
No change in the RFP
141 36 / 3.19 1 After completion of
Installation, Requirement Study
and other
relevant installation/Master
uploads
15 %
2 Completion of all Interface,
Customization and Development
25 %
3 Completion of User Acceptance
Testing (including resolution of
all
Issues, Complete Installation of
DC and DR setup and Training)
25 %
4 Go Live (1st Monthly process
run after Go live) 20 %
5 Resolution of Issues Raised up
to 3 months after Go live 15 %
It is requested to change the
payment terms as below:
1 Project intiation - 20%
1 After completion of Installation,
Requirement Study and other
relevant installation/Master
uploads 25 %
2 Completion of all Interface,
Customization and Development
25 %
3 Completion of User Acceptance
Testing (including resolution of all
Issues, Complete Installation of
DC and DR setup and Training)
10%
4 Go Live (1st Monthly process
run after Go live) 10%
5 Resolution of Issues Raised up
to 3 months after Go live 10%
No change in the RFP
142 36 / 3.19.3
& 3.19.4
The Bidder has to submit the
undisputed invoice along with
necessary signoff and
acceptance documents from the
Bank, The Bank shall pay each
undisputed invoice
raised in accordance with this
RFP and subsequent agreement,
within thirty (30)
Working Days after its receipt
unless otherwise mutually
agreed in writing, provided
that such invoice is dated after
such Fees have become due and
payable under this RFP
and subsequent agreement.
Any objection/dispute to the
amounts invoiced in the bill shall
be raised by the Bank
within reasonable time from the
date of receipt of the invoice.
Upon settlement of
disputes with respect to any
disputed invoice(s), the Bank will
It is requested to change the
payment terms to 30 calender
days from the invoice date
instead 30 working days
No change in the RFP
143 40 / 4.3 Conditions Precedent We request to delete sub clause
(ii) since indemnity is should be
covered under clause 4.6.
No change in the RFP.
However, a legal opinion on
the same can be obtained
after the process of selection
of successful bidder is
completed and the decision
of the Bank will be final in
that regard. 144 41 / 4.6 Indemnity Request Bank to Modify the first
sentence as mentioned below:
“The Successful Bidder shall
execute and furnish to IDBI Bank,
a deed of indemnity in favour of
the IDBI Bank in a form and
manner, as given in Annexure-XI,
indemnifying indemnify” since
deed of indemnity as provided in
Annexure 9 is not acceptable to
us.
We request to include standard
exceptions and exclusions to
indemnity of the Bidder.
We further respect to include
Bank’s Indemnity for third party
infringement claims with respect
to the material provided by Bank
to the Bidder.
No change in the RFP.
However, a legal opinion on
the same can be obtained
after the process of selection
of successful bidder is
completed and the decision
of the Bank will be final in
that regard.
145 41 / 4.6 Indemnity-Complete clause Request the bank to limit the
indemnity to any direct losses
and exclude any indirect losses
from this clause. This needs to be
explicitly stated here.
No change in the RFP.
However, a legal opinion on
the same can be obtained
after the process of selection
of successful bidder is
completed and the decision
of the Bank will be final in
that regard.
146 41 / 4.8 Performance of the Contract
shall be made by the Bidder
strictly in accordance with the
time schedule specified by the
Bank. Time is the essence of
Contract.
HP Proposes deletion of the
clause since even a slight delay
might constitute material breach
which may result in termination
of the contract. Further, there
are remedies which are already
mentioned in the agreement for
any delay.
No change in the RFP.
147 41 / 4.8 A delay by the Bidder in the
performance of its Contractual
obligations, which the Bank in its
sole discretion may adjudge,
shall render the Bidder liable to
any or all the following sanctions:
i. Forfeiture of its Performance
Bank Guarantee/Performance
Security
ii. Imposition of liquidated
damages/penalty, and/or
iii. Termination of the Contract
for default
It is requsted to include the rights
under this clause can be invoked
only incase of material breach
after a notice period of 30 days
and cure period of 45 days.
No change in the RFP.
However, Cure period as
stated can be considered.
148 42 / 4.9 User Acceptance Test and Quality
Check
Need to incorporate acceptance
procedure as well as a deemed
acceptance provision –in event of
non- issuance of acceptance
certificate by Bank after
completion of acceptance test or
if Bank starts using the
deliverables in live environment
before giving such acceptance
certificate.
No change in the RFP
149 42 / 4.9 a. User Acceptance Tests, which
shall involve testing of the entire
setup including the hardware,
and its integration with
application software and within
the time limit prescribed by the
Bank with live and test data shall
be conducted by Bidder
Pl clarify that SI role would be to
assist UAT which would be
carried out by bank
The UAT will involve testing
of the setups and Test/Live
environments.
No Infrastructure support
will be required.
150 42 / 4.9 a.User Acceptance Test must be
completed to the satisfaction of
Bank
Pl clarify that UAT test cases will
be prepared by bank with
assistance fm SI
please be guided by the RFP
We request to delete the
following sentence at the
beginning of this clause:
“In order to induce IDBI Bank to
enter into the Contract,”
1. We request to add disclaimer
to warranty –
EXCEPT AS SET FORTH IN THIS
SECTION, BIDDER MAKES NO
WARRANTIES TO NPCL, EXPRESS
OR IMPLIED, WITH RESPECT TO
ANY SERVICES OR DELIVERABLES
PROVIDED HEREUNDER OR
UNDER ANY STATEMENT OF
WORK, INCLUDING, WITHOUT
LIMITATION, ANY IMPLIED
WARRANTIES OF
MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. ALL
SUCH OTHER WARRANTIES ARE
HEREBY DISCLAIMED BY THE
BIDDER.
We request include Bank
warranties and make this clause
mutual.
We request to add the following
to sub clause (p):
1. Request to insert provisions for
protection and usage of “Pre-
existing intellectual property”.
2. Also, request to insert a clause
wherein the intellectual property
of any third party products shall
be owned by the respective third
party rights and Bank shall have
user rights in accordance with
end userlicense agreement
(EULA) as applicable to use of
such software.
3. License to Bidder’s product (if
any) shall be subject to a separate
license agreement executed by
the parties.
151 44 / 4.19 Representations and Warranties No change in the RFP.
However, a legal opinion on
the same can be obtained
after the process of selection
of successful bidder is
completed and the decision
of the Bank will be final in
that regard.
152 48 / 4.21.2 Termination for Default Bank shall terminate only if the
default is solely and entirely
attributable to the failure of the
Bidder. We request to clarify that
the termination right given to
Bank shall be subject to written
notice of at least 30 days cure
period to the Bidder.
Bank will accept Termination
for Default if entire failure is
attributable to the bidder
and Cure period as stated
can be considered.
153 48 / 4.21
& 4.21.2
4.21 Termination
4.21.2 Termination for Default
The Bank, without prejudice to
any other right or remedy for
breach of the terms and
conditions of this RFP/the
Contract, by a written notice of
default sent to the Bidder, may
terminate the Contract in whole
or in part.
Any termination should happen
only for material breach
remaining uncured even after
providing a cure period of 60 days
by the Purchaser . Further, upon
such termination the Bidder will
be entitled to receive payments
for the products and services
provided till effective date of
termination, including any
termination charges as mutually
agreed.
Bank will accept Termination
for Default if entire failure is
attributable to the bidder
and Cure period as stated
can be considered.
154 48 / 4.21.3
& 4.21.4
4.21.3 Termination for other
than Default
The Bank, without prejudice to
any other right or remedy and
without assigning any reason,
may at its sole discretion, serve
upon the Successful Bidder a
written notice of 30 (thirty) days,
indicating its intention to
terminate the
Contract/Agreement and may
terminate the
Contract/Agreement in whole or
in part.
4.21.4 Termination for
Convenience
Notwithstanding the provisions
of the Contract and/or the Bid
Documents the Bank, by written
notice sent to the Bidder, may
terminate the Contract, in whole
or in part, at any time for its
convenience. The notice of
termination shall specify that
termination is for Bank’s
We request for deletion of this
termination for convenience
clause.
No change in the RFP.
155 49 / 4.21.4 Termination for Convenience We request to clarify that Bank
shall terminate the contract for
convenience only after providing
advance written notice of ninety
(90) days to the Bidder.
In case of Termination of
convenience a notice period
of 30 days can be
considered.
We request Bank to delete the
sub clause (f) since the same is
not acceptable to us.
We request to clarify that if
services are required to be
provided after the
termination/expiry of the
contract then the terms and
conditions shall be mutually
determined by the parties.
We request Bank to add the
following:
The Bidder shall also have a right
to terminate this contract by
giving 30 days written notice, in
event of breach of any terms and
conditions of it by the Bank,
provided the breach is not cured
by the Bank within such notice
period.
This clause doesn’t state what
will be the implications in case
termination is for convenience.
Ideally bidder should be eligible
for all the payments pending till
that date from the Bank. Request
the bank to make this explicit in
the contract document.
157 49 / 4.22 f. In the event of termination of
this RFP/the Contract for any
reason whatsoever, the Bank
shall have the right to publicize
such termination to caution the
customers/public from dealing
with the Successful Bidder
We request for deletion of this
clause.
No change in the clause,
except in the event of
Termination for convenience
156 49 / 4.22 Consequences of Termination No change in the RFP.
158 49 / 4.22 c. Where the termination of the
Contract is prior to its stipulated
term on account of a default
on the part of the Successful
Bidder or due to the fact that the
survival of the Successful
Bidder as an independent
corporate entity is
threatened/has ceased, the Bank
shall pay the
Successful Bidder for that part of
the Service(s) which have been
authorized by the Bank
and satisfactorily performed by
the Successful Bidder up to the
date of termination,
without prejudice to any other
rights, the Bank may retain such
amounts from the payment
due and payable by the Bank to
the Successful Bidder as may be
required to offset any
losses caused to the Bank as a
result of any act/omissions of the
Bidder. In case of any loss
or damage due to default on the
It is requested to delete the line
on recovery of incidental losses
highlighted below:
Where the termination of the
Contract is prior to its stipulated
term on account of a default
on the part of the Successful
Bidder or due to the fact that the
survival of the Successful
Bidder as an independent
corporate entity is
threatened/has ceased, the Bank
shall pay the
Successful Bidder for that part of
the Service(s) which have been
authorized by the Bank
and satisfactorily performed by
the Successful Bidder up to the
date of termination,
without prejudice to any other
rights, the Bank may retain such
amounts from the payment
due and payable by the Bank to
the Successful Bidder as may be
required to offset any
No change in the RFP.
We request to pl modify this
open ended clause to indicate
that any upward
revision/addition will be handled
through suitable change
management process laid down
at the beginning of the project
with involvement of both teams
Bidder goes by what has been
mentioned in RFP. We can only
point out where we sense/guess
something missing. But we should
not be held responsible for
omissions in bid document. Pl
modify this clause to indicate that
any upward revision/addition will
be handled through suitable
change management process laid
down at the beginning of the
project with involvement of both
teams
159 51 / 4.29 any upward revisions and/or
additions of quantities,
specifications, charts, etc., of the
Bid Documents required to be
made during execution of the
work shall not constitute a
change order and shall be carried
out without a change order as
forming part of the Services
agreed hereunder and shall be
carried out without any time and
cost effect to the Bank
No change in the RFP
Bidder goes by what has been
mentioned in RFP. We can only
point out where we sense/guess
something missing. Pl modify this
clause to indicate that any
upward revision/addition will be
handled through suitable change
management process laid down
at the beginning of the project
with involvement of both teams
160 51 / 4.29 The Bidder agrees that the
requirements given in
specifications, charts, etc., in the
Bid
Documents are minimum
requirements of mere indicative
nature and are in no way
exhaustive. It shall be the
responsibility of the Bidder to
meet all the requirements of
specifications, charts, etc., and
other criteria contained in the
Bid Documents and any
upward revisions and/or
additions of quantities,
specifications, charts, etc., of the
Bid
Documents required to be made
during execution of the work
shall not constitute a change
order and shall be carried out
without a change order as
forming part of the Services
agreed
hereunder and shall be carried
out without any time and cost
Request deletion of this clause.
The bidder will carry out all
activities agreed as per the scope
of work any
addition/modification/deletion to
the same should be routed
through a CR process to be
mutually agreed between the
parties.
No change in the RFP
161 52 / 4.3 Liquidated Damages We request to clarify that
Liquidated damages and Penalty
shall be levied only if the
failure/default is due to reasons
solely and entirely attributable to
the Bidder. It shall be applicable
@ 0.5% of the value of the
delayed/defective goods/services
up to a maximum of 5% of the
value of the delayed defective
goods/services.
No change in the RFP
162 52 / 4.29 g.If there is a difference of
opinion between the Bidder and
the Bank whether a particular
work or part of the work
constitutes a change order or
not, the decision of the Bank
shall be
final, conclusive and binding on
the Bidder.
It is requested to change as
below:
If there is a difference of opinion
between the Bidder and the Bank
whether a particular
work or part of the work
constitutes a change order or not,
the decision of the Bank shall be
final, conclusive and binding on
the Bidder. The parties will go
through an arbitration process
No change in the RFP
163 52 / 4.3 a.If the Bidder fails to deliver the
services as per this RFP within
the time period(s) specified in
the Contract, the Bank shall,
without prejudice to its other
rights and remedies under and in
accordance with the Contract,
deduct from the Contract price,
as liquidated damages, a sum
equivalent to 1% percent per
week or part thereof of
respective order cost subject to
maximum deduction of 5% of the
order value of the delayed
services. In case of undue
delay beyond a period of 15 days
unless otherwise waived by the
Bank, the Bank in its
discretion may consider
termination of the Contract.
It is requested to change as
below:
If the Bidder fails to deliver the
services as per this RFP within the
time period(s) specified in
the Contract, the Bank shall,
without prejudice to its other
rights and remedies under and in
accordance with the Contract,
deduct from the Contract price,
as liquidated damages, a sum
equivalent to 1% percent per
week or part thereof of
respective order cost of the
delayed service subject to
maximum deduction of 5% of the
order value of the delayed
services. In case of undue delay
beyond a period of 15 days unless
otherwise waived by the Bank,
the Bank in its discretion may
consider termination of the
Contract.
No change in the RFP
164 53 / 4.32 Taxes and Duties We request to delete this clause
since the same is covered under
3.19.2
No change in the RFP
165 53 / 4.32.1 Bidder will be entirely
responsible for all applicable
taxes, duties, levies, imposts,
costs,
charges, etc., in connection with
the contract at site including
incidental services and
commissioning. Reimbursement
of octroi /service tax / entry tax,
if applicable, will be made
by the Bank at actual, on
production of suitable evidence
of payment by the Bidder.
It is requested to add all
tranaction and indirect taxes will
be paid on actual on production
of receipt.
No change in the RFP
166 55 / 4.39 Term & Extension of the Contract This clause doesn’t state what
will be the implications in case
termination is for convenience.
Ideally bidder should be eligible
for all the payments pending till
that date from the Bank. Request
the bank to make this explicit in
the contract document.
Can be considered for cases
where termination is for
convenience.
167 55 / 4.39 b. The Bank shall reserve the sole
right to grant any extension to
the term above mentioned and
shall notify in writing to the
Bidder, at least three months
before the expiration of the term
hereof, whether it will grant the
Bidder an extension of the term.
The decision to grant or refuse
the extension shall be at the
discretion of Bank.
Any such extension will be based
on mutuall discussion and
agreement between the parties.
No change in the RFP
169 64 /
Annexure
2
Total Amount inclusive of all
taxes. (In figures)
Total Amount inclusive of all
taxes. (In Word)
These 2 need to be changed to
state "exclusive of all taxes"
Please refer to corrigendum
published on Bank's web-site
170 64 /
Annexure
2
Post Implementation Support up
to 3 months from Go Live
Since OFSA ALM will go live in 5
months and OFSA FTP/ PM will go
live in 7 months, here is our
understanding of support cost for
each of these:
1. OFSA ALM - implementation
and go live is 5 months, onsite
support 3 months post go live
and offsite support 3 months
post onsite support
2. OFSA FTP/ PM -
implementation and go live is 7
months, onsite support 3 months
post go live and offsite support 3
months post onsite support
Accordingly we are required to
quote the pricing, pls. clarify.
In case the module go-live
are of different dates then
the Post Implementation
Support up to 3 months will
be from the Go Live date of
the last module.
No change in the RFP.Need to add the following to this
clause as sub clause 5.3:
168 57 / 5 Service Level Requirements
171 64 / Annex-
2(1,2,3)
DC and DRC Does the Bank require installation
of Applications in 3 environments
viz. Test, Production and DR
environment?
Only in 2 environments i.e.
Test and Production
172 64 /
Annexure
2
Blank Can an additional item be added
for offsite support of 3 months
post 3 months onsite go-live
support?
No change in the RFP
173 67 /
Annexure
4
Annexure 4 - Contract Form Not to be submitted as part of
RFP response. Please confirm.
Not to be submitted along
with the response. It is
applicable only to the
Successful Bidder.174 68 /
Annexure
5
This Guarantee will expire on
_______________(expiry date-
1+5 years from date of contract,
called as
the Validity Period.)
As the contract is for 1 year,
request the bank gurantee
validity also be restricted to 1
year
PBG to be valid for 1 year
plus 6 months
175 68 /
Annexure
5
Annexure 5 - Performance
Security / Performance Bank
Guarantee Form
To be completed if selected for
the project. Please confirm
Yes
176 69 /
Annexure
5
Performance Security/
Performance Bank Guarantee
Form
Need to add the new provision:
This Bank Guarantee issued by
____________________Bank, on
behalf of Bidder in favor of
___________________________
__ Bank is in respect of a new
Contract / extension of Contract
dated________________.
As communicated by Bidder, on
the date of execution of this Bank
Guarantee an amount of Rupees
______________ (Rupees
___________________________
___ only) is outstanding and
payable to Bidder by
___________________________
__ Bank, in respect of pervious
contracts between Bidder and
___________________________
__ Bank
As communicated by Bidder on
the date of execution of this Bank
Guarantee, there are no
outstanding disputes related to
any pervious contracts between
Bidder and
No change in the RFP.
However, a legal opinion on
the same can be obtained
after the process of selection
of successful bidder is
completed and the decision
of the Bank will be final in
that regard.
177 71 /
Annexure
5
Guarantee validity period-This
Guarantee will expire on
_______________(expiry date-
1+5 years from date of contract,
called asthe Validity Period.)
Can the validity period here be
limited to 1 year or 6 months plus
end of go-live support period?
PBG to be valid for 1 year
plus 6 months
178 72 /
Annexure
6
Annexure 6 - Completion
Certificate
Not to be submitted as part of
RFP response. Please confirm.
Not to be submitted along
with the response as this is
applicable to only the
successful bidder.179 73 /
Annexure
7
Unconditional Acceptance of
Terms and Conditions of RFP
We request to modify this clause
to include that the Bidder will
accept all terms and conditions of
the RFP subject to deviations
proposed against certain clauses.
No change in the RFP
180 74 /
Annexure
8
Non -Disclosure Agreement We request to delete this
Annexure since the same is
covered under clause 4.20
No change in the RFP as the
Annex is a format of the
Agreement on Non-
Disclosure that is exclusive.
Not to be submitted as part of
RFP response. Please confirm.
Not to be submitted along
with the response as this is
applicable to only the
successful bidder.
Request Bank to delete this
Annexure since the same is not
acceptable to us. The Indemnity
shall be as per section 4.6
No change in the RFP as the
indemnity is as per sec.4.6
and the Annex 9 is the
format.
182 78 /
Annexure
9
incur by reason of
any claim made by any claimant
for any reason whatsoever or by
anybody claiming under
them or otherwise for any losses,
damages or claims arising out of
all kinds of accidents,
destruction, deliberate or
otherwise, direct or indirect,
from those arising out of
violation of
Request the bank to remove
indirect losses from this clause as
bidder can't own responsibility of
indirect losses.
No change in the RFP.
However, a legal opinion on
the same can be obtained
after the process of selection
of successful bidder is
completed and the decision
of the Bank will be final in
that regard.
183 83 /
Annexure
12, point 1
Bidder should be a Corporate
and registered body in India with
a minimum turnover of Rs. 20
crores for the last financial year
We are a Limited Liability
Partnership (LLP). Please confirm
LLPs are eligible
OK.
181 77 /
Annexure
9
Annexure 9 - Deed of Indemnity
184 84 /
Annexure
13, point 7
Bidder should have all necessary
licenses, permissions, consents,
no objections, approvals as
required under law for carrying
out its business. - Copy of
relevant Documents
Kindly specify on what exactly is
required to be submitted. Is it
just a self declaration or do you
want specific documents - if yes
kindly specify the documents.
Self attested Copies of the
relevant documents
185 84 /
Annexure
13, point 2
Description -
Bidder should have been in the
business in India for the last five
years.
Document required -
Self-Declaration and order copy
Can we submit any client
reference letter for any work
done which is more than 5 years
old.
Please be guided by RFP
186 84 /
Annexure
13, point 8
Description -
Bidder should have OFSA
Implemented or in the process of
implementation in minimum 1
Bank in India
Document required -
Self-Declaration with name of
Bank where implementation has
been done or under process. Self
certified copy of the Letter from
relevant Bank
Self certified copy of the Letter
from relevant Bank --> We will be
submitting copy of the Purchase
Order/Engagement Letter singed
by designated autorized
signatory. Please confirm that will
suffice.
Please be guided by RFP
187 84 / Annexure 13Eligibility Criteria- Fulfillment of Eligibility CriteriaWe assume that in case of
consortium any partner belonging
to the consortium should be able
fulfill the eligibility criteria and
that should suffice. Please clarify
Please refer to corrigendum
released on Bank's web-site
with respect to Consortium
(Annexure 13 - Fullfilment of
Eligibility Criteria, Point No.
11 and Note (ii)).
188 85 /
Annexure
14
Credentials section Request the bank to consider
bidder's global experience for this
purpose
No change in the RFP
We request you to kindly modify
this criteria to consider similar
experience in Banking and
Financial Services domain
We request you to kindly modify
this criteria to consider similar
experience in Banking and
Financial Services domain and
revise the evaluation criteria
accordingly.
No change in the RFP189 85 /
Annexure
14
Eligibility Criteria- Technical Bid
Evaluation Criteria-Credentials --
> Implementation of OFSA - ALM,
FTP, PM implementation services
for Bank in India
We assume that the Technical
rating would be done on the
Combined capabilities of the
consortium partners and any
partner belonging to the
consortium should be able to
fulfill the Technical Bid
evaluvation criteria
Please be guided by RFP
Request that Bank considers
following change in the
Evaluation Parameters:-
"Should have implemented or
under process of implementation
OFSA - ALM services of the
proposed solution for Banks in
India or Abroad to better
leverage the latest
functionalities available in
product"
No change in the RFP
Request that Bank considers
following change in the
Evaluation Parameters:-
"Should have implemented or
under process of implementation
OFSA - FTP services of the
proposed solution for Banks in
India or Abroad to better
leverage the latest
functionalities available in
product"
No change in the RFP
Request that Bank considers
following change in the
Evaluation Parameters:-
"Should have implemented or
under process of implementation
OFSA - PM services of the
proposed solution for Banks in
India or Abroad to better
leverage the latest
functionalities available in
product"
No change in the RFP
Request that Bank considers
following change in the
Evaluation Parameters:-
"Should have implemented or
under process of implementation
OFSA - ALM / FTP / PM services of
the proposed solution for a Single
Bank in India or Abroad to better
leverage the latest
functionalities available in
product"
No change in the RFP
190 86 /
Annexure
14
Manpower resources Request the bank to consider
resource's global experience for
this purpose
Global experience can be
considered for Man power
resources purpose with
regards to Annexure-14.
Kindly refer Corrigendum
published at Bank's web-site.
191 86 /
Annexure
14
Note vi-In case of Principal
Contractor and the Sub-
contractor of any earlier OFSA
implementationproject is found
eligible bidders for this project,
then the sub-contractor bidder
will be awardedthe points under
the above mentioned ‘Evaluation
Parameters’ and not the
principal bidder.
This clause seems superfluous in
view of Annexure 15 requirement
which will be issued by Banks only
in the name of Principal
Contractor
Annexure-14 (Note - Vi) can
be considered as removed
from RFP. Kindly refer
Corrigendum published at
Bank's web-site.
Can it pl be relaxed as
Implementation for any bank
which has operations in India.
With IDBI Bank having overseas
presence also, opening this clause
to include multi-entity experience
will benefit the Bank
No change in the RFP192 86 /
Annexure
14
Only India implementation
experience will be considered for
the scoring as per this Annexure
We request the bank to pl relax
as 'Implementation for any bank
which has operation in India'.
With IDBI Bank having overseas
presence also and upgrade cases
in India being too low, opening
this clause to include experience
in working with Bank having
multiple entities would help with
a more relevant choice
193 86 / Annexure 14Eligibility Criteria - Manpower
Resources
Current statement - The bidder
should have a pool of
resources in the below
mentioned areas. The resources
should
currently be working or have at
least worked in the respective
areas for at least 1 Bank in India.
Request that Bank considers the
following change in the
Evaluation Parameters:-
"the resources deployed for the
project should currently be
working or have at worked in the
respective areas in any
implementation on India or
abroad to leverage the
experience gained from
implementations overseas"
Global experience can be
considered for Man power
resources purpose with
regards to Annexure-14.
Kindly refer Corrigendum
published at Bank's web-site.
194 87 / Annexure 15Date of Go Live As evaluation criteria includes
'under implementation', this line
may contain latest milestone
date. Pl validate this
understanding
No change in the RFP as the
relevance can be mentioned.
195 41 / 4.6
77 /
Annexure
9
Indemnity
The Successful Bidder shall
execute and furnish to the Bank,
a deed of indemnity in favour of
the Bank in a form and manner,
as given in Annexure-9,
indemnifying the Bank its
directors, employees, agents and
representatives from and against
any costs, loss, damages,
expense, claims, litigations, suits,
actions, judgments, and or
otherwise including but not
limited to those from third
parties or liabilities of any kind
howsoever suffered, arising out
of or incurred inter alia during
and after the Contract period
including but not limited to third-
party claims due to infringement
of patent, trademark, Intellectual
Property Rights, copy-rights or
industrial drawings and designs
arising from use of the services
or any part thereof and/or
otherwise. The provisions under
The word “indemnify” should be
replaced with “defend or settle”.
The Indemnity clause need to be
a mutual/either party clause.
Further, we request that the
indemnity related obligation be
limited to third party claim for
bodily injury (including death)
and IPR indemnification only. IPR
Indemnity shall not be applicable
for any claim or action due to any
changes by the Bank or third
party or use of product in a
manner other than specified in
product manual or specification
or any claim due to use of
product with any other
products.We also request that
the indemnification shall be
mutual and both parties shall
indemnify each other in relation
to claims identified above. The
clause shall be reworded.
The RFP does not provide the
process of indemnification. We
No change in the RFP.
However, a legal opinion on
the same can be obtained
after the process of selection
of successful bidder is
completed and the decision
of the Bank will be final in
that regard.
Additional Sections to be added
in the contract/RFP.
1.Limitation of Liability:
(i) the total cumulative liability of
each party under the terms of
this Agreement shall not exceed
the total fees actually received by
Bidder from the Bank for the
services Service that gives rise to
such liability during the twelve
month period immediately
preceding such claim; and
(ii) in no event shall each party be
liable to the other party for any
indirect, incidental,
consequential, special or
exemplary damages, nor for any
damages as to lost profit, data,
goodwill or business, nor for any
reliance or cover damages arising
out of this Contract, even if that
party was advised about the
possibility of the same.
2. Non-Employment:
No change in the RFP.
However, a legal opinion on
the same can be obtained
after the process of selection
of successful bidder is
completed and the decision
of the Bank will be final in
that regard.
196 NA NA
3. Force Majeure
Except to the extent otherwise
provided herein, no liability shall
result to other Party from delay
in performance of from non-
performance caused by
circumstances beyond the control
of the Party affected, including
but not limited to act of God, fire,
flood, explosion, war, action or
request of governmental
authority, accident, labour
trouble but each of the hereto
shall be diligent in attempting to
remove such cause or causes. If
such an event lasts for a
continuous period of thirty (30)
days, then either party may at
any time thereafter while such
performance continues to be
excused, terminate this
Assignment without liability, by
notice in writing to the other
party. However Bidder shall be
entitled to receive payments for
all services rendered by it under
No change in the RFP.
However, a legal opinion on
the same can be obtained
after the process of selection
of successful bidder is
completed and the decision
of the Bank will be final in
that regard.
4. Applicability of the Tata Code
of Conduct:
The business activities of the
Bidder (TCS) are self-regulated by
the “Tata Code of Conduct”. Bank
undertakes that it will endeavor
to promptly report any violation
or potential violation of the Code
by any person to the Local Ethics
Counselor or the Principal Ethics
Counsellor or the CEO of Bidder.
Bidder in turn, undertakes that it
will maintain confidentiality of all
communications received.
No change in the RFP.
However, a legal opinion on
the same can be obtained
after the process of selection
of successful bidder is
completed and the decision
of the Bank will be final in
that regard.
How long is the current OFSAA
installation running in your bank?
What are the pain
points/challenges in your current
OFSAA system?
What is your key business driver
for migrating to a higher version
of OFSAA?
OFSA since 2008
pain points/ challenges can
be shared with the selected
vendors
Clause 1.2 and 3.1.3-
Purpose of RFP
Pls. share the details of DC and
DRC sites.
The project will be in
Belapur, Navi Mumbai
Are there any challenges in
existing OFSA implementation ?
In how much time ETL process is
completed ?
In what time period OFSA
Processes are executed ?
Can you please elaborate on
performance requirements as
part of the project
Will be discussed with the
successful bidder.
197 tenure of the contract pl validate our undersatnding
that total tenure of the contract
would be 6 months (as post
production support) from go-live
of last module. Sec 4.39/55
mentions 'term of the Contract
shall be initially for a period of
one year from the date of signing
of the contract
Please be guided by RFP
198 NEW LIMITATION OF LIABILITY To the extent allowed under
Indian laws, the Aggregate
Liability of either party under the
contract, torts or any other legal
theory for all claims, loss,
damages, breach, etc shall in no
event exceed the annual
purchase order value/annual
value under this contract.
Both parties agree that neither
party shall be liable for any
indirect, remote, consequential
loss or damages including but not
limited to loss of profit, loss of
anticipated earning, loss of data,
revenues, goodwill, or business
value whether or not that party
was aware or should have been
aware of the possibility of such
costs, expenses or damages.
No change in the RFP.
However, a legal opinion on
the same can be obtained
after the process of selection
of successful bidder is
completed and the decision
of the Bank will be final in
that regard.
199 NEW Product Acceptance All products (hardware and
software) will be accepted on
delivery. Bidder will provide
notice to Customer when the
Deliverables are ready for
acceptance. Acceptance of
Deliverables will occur upon the
date Bidder demonstrates to
Customer, by the successful
completion of acceptance tests
that the Deliverables substantially
conform to the acceptance
criteria as agreed between
Customer and Bidder and
mentioned in the SOWs attached.
Acceptance will not be delayed
for any reason (s) other than non-
conformance with the
requirements specified in the
terms of Contract and SOW. The
acceptance test results will be
declared by Bank within a
maximum of 7 (seven) days from
the completion of acceptance
tests. In case the 7 (seven) days
period after completion of
Please be guided by the RFP
200 NEW IP Ownership Bidder shall retain ownership of:
a. all pre-existing Bidder
Intellectual Property Rights
(“IPR”) and;
b. all IPR in Materials and Reports
etc. developed during the course
of the agreement and remain
therefore able to re-use any
copyrightable or patentable
elements of the Materials and
Report in future engagements.
No change in the RFP.
a) legal opinion on the same
can be obtained after the
process of selection of
successful bidder is
completed and the decision
of the Bank will be final in
that regard.
b) Cannot be considered.
201 NEW Product Separation The acceptance criteria or
procedures for Deliverables set
forth in this Agreement and as
particularly described in any SOW
will only apply to the services
provided herein. It will not apply
to any product the Bidder may
supply or has supplied to
customer, regardless of whether
such products can be used in
connection with the services or
Deliverables. Any refund/return
or penalty rights as set forth
hereon apply only to the services
provided.
No change in the RFP.
202 Defination for OEM Request that the Bank treats
OEM as Oracle India Private
Limited as well Oracle Financial
Services Software Limited so that
internally all Best Resources and
References can be leveraged in
favor of IDBI Bank
Please be guided by RFP
203 3.2.3.4 The Bidder has to provide the
hardware sizing based on the
projections provided by the Bank
to ensure availability, scalability,
redundancy and performance of
the solution and to meet the
requirements as per the terms of
the RFP within thetimeframe
prescribed by the Bank. In case
the Bank decides to opt for
Exadata, the bidder has to
ensure that the implementation
is seamlessly done so as to get
thedesired benefits.
Please confirm, if the bidder
needs to provide solution sizing
only, or we need to quote for
hardware as well in commercial
Bid.
Pls refer Pg. No. 18., Pt.No.
3.2.3.4. The HW sizing
provided by the bidder will
be finalized by the Bank in
consultation with the OEM.
No quote for hardware to be
included in the bid.
204 3.7 Gap Identification and Resolution In case of gaps which are product
gaps and cannot be taken up by
the SI ?
please be guided by the RFP
Is the vendor expected to procure
and/or install hardware &
software licenses for the project?
Our understanding is that the
scope of the RFP is only for
providing services. Kindly
confirm.
The scope is for providing
the services as per the RFP.
Please enlist the cost allocation
methods which will be used by
the bank
will be shared with the
successful bidder
Please share the DC & DR
locations
The project will be in
Belapur, Navi Mumbai
We assume that support is to be
provided during the regular
business hours on regular
business days only. Please
confirm.
Yes..during regular Business
hours and business days of
the Bank
Please share the total number of
accounts; the type of account and
number of records per account.
will be shared with the
successful bidder
Please share the expected Year-
on-year growth in the number of
records for each type of account.
will be shared with the
successful bidder
Please share Frequency of
running:
a. ALM reports(Daily)
b. FTP
c. Profitability
d. Basel III reports
a. Daily
b. Monthly
c. Monthly
d. Yet to be implemented
Where is the Project Location site
?
Belapur, Navi Mumbai
Who implemented last time? Oracle Consulting
How long the project lasted ? NA
What will be the role of OFSS
Ltd.? Are they going to support
the project ?
please be guided by the RFP
Preferred start date? Dependencies of various
process being in place.
Target date to go live? (2.7) Dependencies of various
process being in place.
Is bidder expected to provide
Infrastructure management for
the project or expected to
implement the required HW at
DC & DR and handover to Bank?
Please confirm
No infrastructural support
will be required. only the
services as per the RFP scope
to be taken care.
205 General General
What is the expected Avaibility of
service including Infrastructure
and Application?
No infrastructural support
will be required. only the
services as per the RFP scope
to be taken care.
Is the solution expected to be in
HA for both DC & DR or DR can be
in standlaone?
Will be discussed with the
successful bidder.
What are the RTO & RPO
requriements if Data replication
is expected between DC & DR
RTO will be 2 Hours
RPO will be 1 Hour
We presume required Backup
software and backup agents, Anti-
virus licenses will be provided by
Bank. Please confirm
Yes
Requried Network devices will be
provided by Bank and Network
amangement is out of scoep for
bidder. Pelase confirm
Yes
Can Bidder leverage Bank existing
Security infrastructure such as
“Firewall, Network Intrusion
Prevention System, Anti-Virus,
Host Intrusion Prevention System
and Security Information Event
Management (Centralized log
Management) solution”? Bank
will extend the required licenses,
agent installation and ongoing
Management of related
components to the New
infrastructure provided by Bidder
as part of this RFP? Please clarify.
Please be guided by RFP and
required infrastructure
support will be provided by
the Bank.
Please provide the response &
resolution SLA for the
Infrasturcure management
will be shared with the
successful bidder
All other terms and conditions, specifications, requirement etc. contained in the RFP for OFSA
implementation issued on 13.05.2014 remains unchanged.
Mumbai
21-Jun-2014