Bank Weaver Info

8/8/2019 Bank Weaver Info

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Tailor-made eBankingsolutions out o the box

World-class secure service platorm or eBanking.

Designed by banks, or banks.

Bankweaver


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Today, one o the banks biggest

challenges is managing the ever-

increasing pace o change. Changes

to the business environment caused

by mergers & acquisitions and

internationalisation. Changes to

regulations and legal ramework with

SEPA-Single Euro Payments Area,

Sarbanes-Oxley and MiFID. Pressure

rom the shareholders or better ocus

on core business and the balance

between insourcing and outsourcing

services. And, o course, the growing

demand by corporate customers or

better services and increased eciency.

Banks should keep in mind that anecient eBanking solution means

dierent things to customers rom what

it means to banks. Shiting manual data

entry rom the bank to the customer

is not the right approach. eBanking

solutions need to eliminate manual data

entry and replace it by integration with

the nancial sotware packages used

by the customer. The eBanking service

is the banks major entry point or most

Corporate and SME customers. And it isoten the single point o crystallisation

or all o the banks challenges. You

better do it right, or your customer will run.

Isabel Bankweaver is a bank-centric

service platorm or Corporate

eBanking solutions. It is so eature-

rich it can be used o the shel. It can

also be customised to satisy the most

complex demands. According to thebanks preerences, it can be deployed

as an outsourced service or run in-house.

Isabel Bankweaver ts into a whole

range o business models.

In a nutshell

Isabel Bankweaver will also please your

most demanding Corporate and SME

customers. It will help them to increase

their own eciency by providing a

multi-user web-based eBanking

solution. Bankweaver is integrated

with their nancial applications such

as accounting, invoicing, ERP and cash

management sotware. And it includes

extended and congurable payment

validation workfows, including multi-

user powers-to-sign and viewing mandates.

The integration o electronic invoicing in

payment solutions is oten reerred to

as EBBP Electronic Bill Presentment

and Payment. Obviously, it is muchsmarter to add an invoice capability to

existing and widely deployed electronic

payment solutions than to add a

payment unctionality to non-existent

on-line invoicing solutions. Isabel

oers support or electronic invoices

in Isabel Zoomit. This Zoomit module is

integrated into Bankweaver. Corporates

and SMEs using Bankweaver gain

immediate access to an electronic

invoice exchange solution that is neatlyintegrated with invoicing and accounting

sotware. Banks can also include

Zoomit in their existing retail Internet

Banking solutions.

No wonder over 30 banks in Europe

rely on Isabel for their corporate

eBanking solutions.


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Tom Sels, Manpower,on the efciency o Isabel Bankweaver

In 2006 we centralised nancial processing o 72 countries

with PeopleSot Financial sotware located in our headoce in Milwaukee (US). Most countries had to build

interaces at a price o 15.000 per bank. The integration

with our three banks was standard in Isabel and we saved

45.000.

In addition, all incoming payments are automatically

uploaded via Isabel and processed by PeoplesotsPayment Predictor. This correctly books 70 to 80% o the

payments ully automatically.

Working with Isabel increased our eciency. We handle 25%

growth without any change in the sta.

Tom Sels, Financial Controller Manpower Belgium.


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eBanking is the banks major entry point or most Corporateand SME customers. You better do it right, or your customerwill shy away. You want your complexity to be hidden rom yourcustomers at all times. Bankweaver will help banks and their

corporate customers to successully ace todays challenges.

What banks need

Challenges or the banksMergers & Acquisitions are a

common reality in the nancial world.

They always result in a complex IT

inrastructure challenge. I the bank

opts or a total merger, the objective will

be a single ront-end to the customer.But back-ofce integration may take

years. eBanking solutions have to be

capable o handling this back-oce

complexity. I the group strategy is to

retain multiple brands, the eBanking

solution needs to be capable o allowing

white labelling. Every customer will

see his or her avourite brand and look

& eel. But the bank operates only one

eBanking platorm.

Internalisation is a successul strategy

used by many banks to increase

their size and drive their growth.

But entering new markets increases

M&A complexity. New markets mean

supporting local languages, local

standards, local procedures and local

ormats. An eBanking solution has

to be able to support these multiple

localisations, preerably out-o-the-boxand managed centrally. Or at least be

easily congurable without the need or

expensive customisation cycles.

SEPA - Single Euro Payments Area -

promises major benets or the whole

nancial industry. But getting there

might require major changes to many o

the components in the banks nancial

chains. The time might be right toreplace outdated tools with a SEPA-

compliant eBanking solution.

STP - Straight Through Processing - can

drastically improve the banks eciency

and generate substantial savings.

STP is not just a matter or the back-

oce either. The aim o the eBanking

solution is to deliver quality data that

can be injected into the banks payment

actory without requiring manualintervention. eBanking tools need to

include the banks own validation rules

to control the input at the customers side.

Security is a critical element. Banks

cannot aord any compromise on the

quality o their security inrastructure.

They are aced with increasing

attacks as a result o the increased

usage o electronic transactions. Anyincident has a direct impact on the

customers trust and can have dramatic

consequences. It is vital or eBanking

tools to come with a complete security

inrastructure. They also need to oer

support or security tokens used at the

bank or other solutions available on the

market.


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The administration o customers

and physical users is all too oten

a nightmare. Legal entities, private

individuals, contracts, users, access

rights, mandates and security tokens

are changing every day. Inormation

is stored in multiple systems and

managed by multiple departments and

employees. eBanking systems need to

retain existing procedures and collect

data rom existing systems. But they

must also oer new tools to integrate

and simpliy the administrative

process. Non-critical operations can be

delegated to the customer.

Business models can dier rom projectto project. Sometimes the bank may

want to include eBanking as a basic

service. Other banks will propose

eBanking as a separate product and

price it accordingly. Some banks will

join orces and work together to set

up a multi-banking solution. So does

the bank just buy a licence? Or does

it want to outsource the solution and

have it hosted? And outsource other

administrative processes at the sametime? eBanking solutions have to be able

to support this plethora o business models.

Challenges or bankcustomersAchieving eciency in the Financial

Value chain is one o the objectives o

the CFO. Banks should bear in mind

that customers may interpret an

ecient eBanking solution in a dierent

way rom the way they do. Shiting

manual data entry rom the bank to

the customer is not the right approach.

An eBanking solution has to eliminate

manual data-entry and replace it by

automatic integration with the nancial

sotware packages used by the customer.

Multi-user procedures are a keysecurity requirement or most

customers and are mandatory rom

a regulator and audit point o view.

eBanking solutions need to support

complex, multi-user, payment validation

processes.

Multi-location activities o corporates

and even SMEs result in a specic

demand or applications that are not

location-dependent and which canbe accessed by travelling sta and

executives. Central HQ wants to have

immediate access and control. But

local oces are required to process,

monitor and execute transactions.

eBanking solutions have to be able

to support local requirements such

as languages and look & eel. A web-

based architecture is the solution to

geographic independence.

Multi-bank is a reality or most

corporate and SME customers. While

not the banks avourite approach, it

cannot be ignored. In line with SEPA,

it may be smart or banks to abandon

customer lock-in and to cooperate to

oer multi-banking solutions to their

customers.

Whatbanksneed


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BankitIsabel Bankit is an online, web-based platorm or electronic banking. The typical

user is a Corporate or SME bank customer. The customer will use Bankit to send

payment instructions to the bank and to collect reporting.

Bankit is highly congurable and scalable. It can be used by small local banks or by

large international nancial bank holding companies.

Functional eatures

Signature Manualentry

Accountingpackages

PaymentReport

Payment

Front Oce

Functionality

Middle OceFunctionality

Bank Back Oce

Inter Bank

Bank

Customer

Clearing & Settlement

Server

Internet

Security:

Isabel Trust Solutions

Isabel eAdmin

BANKWEAVER


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Functionalfeatures

Savings or your customer can be

up to several man-days per month.

Unattended communication is available

or customers with very high volumes

or specic interacing needs. TheSynchroniser can even eed automated

reporting, dashboards and cash

management applications.

O-line Reporting gives your customer

the opportunity to work on large

volumes o data in their avourite

oce tools, such as MS-Excel and

MS-Access. They can create their own

reports and process the data with ease.

Middle-Oce unctionalityThe multi-ormat actory o Bankit can

ull many unctions, including:

Format verication and validation,

splitting, merging

Format conversion

Protocol conversion

Message routing

It can be used as a SEPA gateway andallows banks and individual customers

to each migrate at their own pace.

The wizard included in the ront-oce

application operates according to a

rule-set dened by the bank. The result

is an ecient transaction in Straight

Through Processing without any manual

intervention by the bank.

In large corporations the payment

workfow can be complex. Dierent

users have dierent rights or signing

transactions or or controlling and

releasing them. Users might even have

dierent mandates per account or per

account type. Bankit parameters can be

congured to oer simplicity to the small

or medium enterprises or to meet the

complex needs o your most demanding

corporate customers.

Front-oce unctionalityThe White label approach used by

Bankit allows banks to adopt a multi-

brand strategy within a single eBanking

platorm. Customers will only see the

bank brand they are amiliar with.

SEPA-compliant: The generic data entry

module or domestic and international

payments in the Euro zone uses a ast

wizard fow. The wizard will guide

your customer through the data-entry

process until a complete and correct

transaction has been entered.

It supports a wide range o ormats

or payment initiation, collection and

reporting:

International generic ormats, suchas MT 101, MT 94x, SEPA-XML

Country-specic ormats

Bank-specic ormats are possible

Reports are available online, can be

printed (txt, PDF,...) or downloaded.

Customer eciency: The Synchroniser

enables integration with other

applications, including ERP and

accounting packages. This reduces

the need or the manual data-entry opayments and statements.


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The Bankit middle-oce unctionality

aims to reduce the complexity o your

back-oce. Bankit can provide routing

services to multiple back-oces. A Set

o rules, agreed to with the bank, will

determine the routing rom Bankit to

one o the multiple bank back-oces.

The middle-oce unctionalities will

so reduce costs and complexity or

the bank and improve the customer

experience and satisaction o the

banks customers.

ZoomitThe integration o electronic invoices in

payment solutions is oten reerred to

as EBBP Electronic Bill Presentment

and Payment. Obviously, it is much

smarter to add an invoice capability to

existing and widely deployed electronic

payment solutions than to add a

payment unctionality to non-existent

on-line invoicing solutions.

Very ew companies include invoicing

as a core competence or eature it in

their mission statement. They will boldly

admit that invoices are only a tool. The

real objective is to get paid by their

customers. Their invoice is basically an

invitation to pay. As such, the invoice

and the payment are two sides o one

transaction. I banks wants to saeguard

their role in the nancial value chain,

they must produce solutions to help their

customers to get paid.

Studies have shown that the easier a

supplier makes it or its customers

to pay, the better the odds are that it

will get paid in time. The same studiesshowed that while customers are

increasingly using Internet Banking (in

their B2C and B2B ormats), they hate

manual data entry. The vast majority

would rather receive electronic payment

invitations, directly in their Internet

banking system. And, o course, pay with

a single click o the mouse. Without any

need or data entry.

Isabels EBBP solution, Zoomit, isintegrated insidethe eBanking toolBankit. Corporates and SMEs using

Bankweaver gain immediate access to

an electronic invoice exchange solution

that is neatly integrated with the

invoicing and accounting sotware.

Banks can also integrate Zoomit into their

existing B2C Internet Banking solutions.

High-level unctional overviewZoomit is the bank-centric solution

or EBBP. It presents electronic

documents, including invoices and

salary slips, in the customers online

payment tool. Electronic documents

can have the same look & eel as paper

documents. In B2C markets, PDF and

HTML are popular ormats. For B2B

markets, XML might be the best choice.


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Functionalfeatures

Integration inside the payment tool

allows the bank to oer added value

to its customers with one-click

payments. Customers do not need to

manually input payment data any longer.

Zoomit also provides the Payment

initiation option to pre-ll payment

instructions in the Internet Banking

module. Customers simply approve the

transaction to execute the payment.

Zoomit can also be used to promote

the use o Direct Debit and to manage

payment mandates according to the new

SEPA regulations.

Integrating Zoomit in the banks

eBanking channels is a major step

towards the creation o a nancial

portal. All inormation about nancial

transactions is ully documented in the

eBanking solution.

The customers privacy is also a priority

or Zoomit. Zoomit only manages

payment and document reerences, not

the documents as such. Documents

remain under the exclusive control o

the supplier and the customer. Zoomitdoes also manage specic viewing

rights to guarantee that documents

are only accessible by the intended

recipient.

The integration o invoice and payment

reduces the error rate due to manual

data-entry by the customer. Zoomit

increases the eciency or the

customer and enhances the quality o

the payment inormation. Corporates

and SMEs benet rom reduced

reconciliation costs as a result o the

high-quality payment inormation, which

includes invoice reerences.

Oer your customers new

services AND increase the

use o your online channel.

Zoomit reduces payment delays or

your business clients, improves their

working capital needs and substantially

reduces their general overheads,

including administration, handling,

paper, printing, postal, processing and

reconciliation.


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eAdmineAdmin oers a fexible administration

tool or managing the registration,

conguration, consultation and

cancellation o contracts. You canmanage the access rights and mandates

on nancial data (such as accounts and

detailed authorisation rules) or your

clients accounts.

All administration tools are web-based,

providing an ecient and user-riendly

interace to bank administration users.

As a result o its fexibility, the

operational use o eAdmin can easily

be mapped to your own organisational

structure and existing processes.There is no need or you to change.

eAdmin allows seamless integration

with other bank applications (such as

CRM, mandate management, etc.) or

data provisioning.

Sel-administrationBanks can delegate basic

administration unctionality tocustomers. Typically, manual data-entry

is pushed back to the customer. Sel-

administration reduces your contract

management costs.

The client administration user is

mandated to perorm administrative

tasks, depending on his/her

responsibilities and independent o

location. The bank denes which

unctions a customers administrativeusers can perorm and how their

actions need to be validated.

No change toorganisational structure

and existing processes


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Functionalfeatures

SecurityBankweaver integrates todays highest

level security components based on

a PKI-Public Key Inrastructure with

smart card and smart card-readeror online identication and electronic

signatures.

Bankweaver also provides support or

your own existing security systems or

other security solutions available on

the market, including PKI, Digipass and

secure ID.

A complete solutionThe Isabel security components oer a

complete solution, including:

Contract and user management

Legal ramework

Management o the entire liecycle

o smart cards and certicates,

including production, international

distribution and revocation service.

Isabel has years o experience withlarge-scale PKI deployment in critical

nancial environments. Isabels know-

how can help banks to deploy aster and

more eciently. Banks can also choose

to outsource the PKI inrastructure to Isabel.

Support or a wide rangeo security systems


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1

Business models

Every bank has its own requirements,

which may change over time.

Outsourcing decisions are based on

two major criteria: What is my core

business? and What is the most

cost-eective solution?. But time-to-

market and availability o resources

are also important.

Isabel oers banks many choices

between dierent business models.

The most popular models are listed, but

additional customisation to your own

needs are possible.

Managed Service Mode: a total solution

with signicant economies o scale:Complete outsourcing o e-banking

services to Isabel, but under your

own brands. This may include out-

o-the box sotware, complementary

sotware development (based on the

generic Bankweaver solution), hosting,

operations, maintenance, helpdesk,

support, card distribution, and so

on. All or an attractive all-inclusive

usage-based price, as the result o

economies o scale.

ASP mode: a separate bank

inrastructure: Isabel handles hosting,

sotware conguration and operations

on completely separate hardware in

high-security computer rooms. You

will, o course, also benet rom bank-

specic service level agreements and

perormance targets.

Sotware supply: Isabel supplies

customised sotware. Hosting or the

solution is handled by a third party or

by the bank.


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1

Businessmodels


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Reduce costsFor contract administration through

sel-administration.

By reducing complexity in bank

operations.

By enhanced Straight Through

Processing between you and your

business customers.

By limited distribution o sotware

to end-users (web-based) and lower

support requirements.

Expand your business bothunctionally and geographically

A cross-border, local and global

solution, that meets the complex

demands o banks with brands and/

or branches in dierent countries.

Flexible choice between dierent

business models.

Short time-to-marketAn out-o-the-box solution

bundling over 10 years o eBanking

experience or 30 banks.

Fast conguration and

customisation

Isabels know-how as an operator

accelerates eective deployment

and support

Get the approval o your AuditorA complete solution with extended

and highly secure e-Banking

services, including contract and

user management tools.

Compliant with international and

local regulations.

Keep your customers happyEasy integration with ERP sotware

used by your business customers,

which will attract and retain

important customers with large

transaction volumes.

A payment and document gateway,

oering new and reduced-cost

added-value services to your

business customers, such as

Electronic Bill Presentment and

Payment services (EBPP).

Thanks to integration with Microsot

Oce tools (Excel, Access) you willalso increase the eciency o SMEs.

Conclusions

Isabel Bankweaver is a complete eBanking solution that willhelp banks and their customers.


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1

Isabelusers

Isabel bank reerences


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About IsabelIsabel specialises in developing and supporting corporate eBanking and electronic

invoicing systems. Its solutions are used by a vast number o nancial institutions

and bank associations throughout Europe. Isabel has developed extensive business

know-how by operating its own multi-banking solutions within the Belgian marketor 25 banks and 110,000 corporate customers. Thanks to its Zoomit solution,

Isabel is also the ideal EBPP partner or exchanging documents with consumers

and SMEs via Internet Banking. This unique combination o business knowledge

and ICT solutions makes Isabels oering extremely attractive or any bank that

is looking or a complete, fexible and reliable solution. Founded in 1995, Isabel is

privately owned, employs 110 people and is based in Brussels. Further inormation

is available at www.isabel.eu and www.zoomit.eu.

More inormation:

www.isabel.eu/orbanks

Contact:

[email protected]

Editor: Philippe R. Dubois, Bd de l Impratrice 13-15, 1000 Brussels - Belgium, Re. Isa/fyerINT1007-E

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