Bank Asia.doc

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Letter of Transmission

Subject: Submission of the final assignment on IT System of Bank Asia

Dear Sir,

We are very happy to submit the report on IT System of Bank Asia. It has been

a wonderful learning experience for us to work on the recent and urgent issue ofBangladesh. Thank you very much for giving us this opportunity and their

compassionate assistance to complete our work.

We have tried our best to make the report informative enough for the people

who would like to gain some knowledge about the banks IT System. Still, due

to our inexperience their might be few unintentional mistakes. In that case, We

seek your kindly consideration.

Yours most obedient .

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Table of Content

No. Title Page

1. Letter of Transmission

2. Introduction 3-4

3. Subject Method 5

4. Company Description 5-6

5. Online Banking 6-7

6. E-Banking in Bangladesh 8-12

7. Products & services of BANK ASIA 12-13

8. IT System of BANK ASIA 13-14

9. Stelar-Core Banking Software (CBS) 15-18

10. Islamic Banking

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2. Introduction

Bank Asia Limited is a scheduled commercial bank in the private sector

established under the Banking Company Act 1991 and incorporated in

Bangladesh as a public limited company under the Companies Act 1994 to carry

out banking business in Bangladesh.

To assist in bringing high quality service to their customers and to participate in

the growth and expansion of their national economy. To become the mostsought after bank in the country, rendering technology driven innovative

services by their dedicated team of professionals. Bank Asia's vision is to have a

poverty free Bangladesh in ctheirse of a generation in the new millennium,

reflecting the national dream. Their vision is to build a society where human

dignity and human rights receive the highest consideration along with reduction

of poverty.

Bank Asia has been launched by a group of successful entrepreneurs with

recognized standing in the society. The management of the Bank consists of a

team led by senior bankers with decades of experience in national and

international markets. The senior management team is ably supported by a

group of professionals many of whom have exposure in the international

market.

It set milestone by acquiring the business operations of the Bank of Nova Scotia

in Dhaka, first in the banking history of Bangladesh. It again repeated the

performance by acquiring the Bangladesh operations of Muslim Commercial

Bank Ltd. (MCB), a Pakistani bank.

In the year 2003 the Bank again came to the limelight with oversubscription of

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the Initial Public Offering of the shares of the Bank, which was a record (55

times) in their capital market's history and its shares commands respectable

premium.

The asset and liability growth has been remarkable. Bank Asia has been actively

participating in the local money market as well as foreign currency market

without exposing the Bank to vulnerable positions. The Bank's investment in

Treasury Bills and other securities went up noticeably opening up opportunitiesfor enhancing income in the context of a regime of gradual interest rate decline.

Bank Asia Limited started its service with a vision to serve people with modern

and innovative banking products and services at affordable charge. Being

parallel to the cutting edge technology the Bank is offering online banking with

added delivery channels like ATM, Tele-banking, SMS and Net Banking. And

as part of the bank's commitment to provide all modern and value added

banking service in keeping with the very best standard in a globalize world.

3. Subject method

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This paper is on the information technologies those BANK ASIA use for their

banking operation. Now a day IT is very important for all the companies andbanks to compete with others. So they decide to make their paper on IT system

of BANK ASIA.

Globally the developments in information & communication technologies (ICT)

have created a new instance in the Banking sector. For this, BANK ASIA also

uses hi-tech operation and application softwares for their banking operations,

trading and customer function supervision. In this paper they are going to

discuss about the their major software of the bank. Here in this subject method

they are giving short summary of the whole report they are discussing about:

4. COMPANY DESCRIPTION

Bank Asia has its prosperous past, glorious present, prospective future and

under processing projects and activities. Established as the first private sector

bank fully owned by Bangladeshi entrepreneurs, BANK ASIA has been

fltheirishing as the largest private sector Bank with the passage of time after

facing many stress and strain. The members of the board of directors are

creative businessmen and leading industrialists of the country. The bank was

opener of March 28, 1983 but the first branch at 48, Dilkusha Commercial Area,

Dhaka started commercial operation of March 23, 1983. The 2 nd Branch was

opened on 11 May 1983 at Khatungonj, Chittagong.

At present, BANK ASIA has been carrying on business through its 106

branches spread all over the country. Besides, the Bank has drawn arrangement

with 415 correspondents in 75 countries of the world as well as with 32

overseas Exchange Companies. BANK ASIA was the first domestic bank to

establish agency arrangement with the world famous western Union in order to

facilitate quick and safe remittance of the valuable foreign exchanges earned by

the expatriate Bangladeshi nationals. BANK ASIA was also the first among

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domestic banks to introduce international Master Card in Bangladesh. In the

meantime, BANK ASIA has also introduced the Visa Card and Power Card.The Bank has in its use the latest information technology services of SWIFT

and REUTERS. BANK ASIA has been continuing its small credit disbursement

of collateral free agricultural loans among the poor farmers of Barindra area in

Rajshahi district for improving their lot. Alongside banking activities, BANK

ASIA is actively involved in sports and games as theyll as in various Socio-

Cultural activities. Up to September 2006, the total number of workforce of

BANK ASIA stood at 2239, which include 1989 officers and executives and

550 staff.

5. Online banking (or Internet banking or E-banking)

E-banking allows customers of a financial institution to conduct financial transactions on a

secure website operated by the institution, which can be a retail or virtual bank, credit union

or building society .Online Banking or E-banking may include of any transactions related to

online usage.

To access a financial institution's online banking facility, a customer having personal Internet

access must register with the institution for the service, and set up some password (under

various names) for customer verification. The password for online banking is normally not

the same as for telephone banking. Different financial institutions now routinely allocate

customer numbers (also under various names), whether or not customers intend to access

their online banking facility. Customer numbers are normally not the same as accountnumbers, because a number of accounts can be linked to the one customer number. The

customer will link to the customer number any of those accounts which the customer

controls, which may be cheque, savings, loan, credit card and other account. To access online

banking, the customer would go to the financial institution's website, and enter the online

banking facility using the customer number and password. Some financial institutions have

set up additional security steps for access, but there is no consistency to adopt. All branches

under online banking system will be able to do banking practices using a common server

(which is centralized) from where only the branches will be able to enter using a common

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technology driven products and services offered by the traditional banks are ATM services,

debit card and credit card, transactions through POS terminals, inter-branch online

transactions through individualized online closed network of individual bank, limited

customer services provided through internet and membership of SWIFT allowing scheduled

banks to conduct wireless transactions especially e-transactions.

All these technology based products and services have obviously unlocked the

way to step toward e-banking. Moreover, as a part of modernizing national payment and

settlement system, Bangladesh Automated Clearing House (BACH) that includes Bangladesh

Automated Cheque Processing System (BACPS), and Bangladesh Electronic Fund Transfer

Network (BEFTN), is being implemented under the "Remittance and Payments Partnership"

(RPP) project of the Bangladesh Bank funded by DFID-UK is expected to speed up the

adoption of e-banking as well. E-banking at per international standard is yet to develop in

Bangladesh. At present, several private commercial banks (PCBs) and foreign commercial

banks (FCBs) offer limited services of tele banking, internet banking, and online banking

facilities working within the branches of individual bank in a closed network environment.

As a part of stepping towards e-banking, the FCBs have played the pioneering role with

adoption of modern technology in retail banking during the early 1990s whereas the state-

owned commercial banks (SCBs) and PCBs came forward with such services in a limited

scale during the late 1990s

PC banking or PC home banking: PC banking refers to use of personal computer in banking

activities while under PC home banking customers use their personal computers at home or

locations outside bank branches to access accounts for transactions by subscribing to and

dialing into the banks' Internet proprietary software system using password. PC banking or

PC home banking may be categorized into two types such as online banking and Internet

banking.

Online banking: Transactions in online banking are performed within closed network for

which the customer use specialized software provided by the respective bank. International

standard online banking facilities are expanding in Bangladesh. At present, 29 scheduled

banks offer any branch banking facilities through their respective bank online network that

provides facilities like transaction through any branch under the respective bank online

networkInternet banking: Internet banking refers to the use of internet as a remote delivery channel

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for banking services which permits the customer to conduct transactions from any terminal

with access to the internet. It is the WWW through which banks can reach their customers

directly with no intermediaries. Internet banking in true sense is still absent in Bangladesh.

Only 7 out of 48 banks are providing some banking services via internet that include account

balance enquiry, 4 fund transfer among accounts of the same customer, opening or modifying

term deposit account, cheque book or pay order request, exchange rate or interest rate

enquiry, bills payment, account summary, account details, account activity, standing

instructions, loan repayment, loan information, statement request, ,cheque status enquiry,

stop payment cheque, refill prepaid card, password change, L/C application, bank guarantee

application, lost card (debit/credit) reporting, pay credit card dues, view credit card statement,

or check balance.

Mobile banking: Mobile banking (M-banking or SMS banking) is a term use for performing

balance checks, account transactions, payments etc. via a mobile device such as a mobile

phone. Mobile banking is most often performed via SMS or the Mobile Internet but can also

use special programs called clients downloaded to the mobile device.

Tele banking: Tele banking refers to the services provided through phone that requires the

customers to dial a particular telephone number to have access to an account which provides

several options of services. Despite huge potential, tele banking services have not been

widened enough in daily banking activities in Bangladesh. Only four banks so far provide a

few options of tele banking services such as detail account information, balance inquiry,

information about products or services, ATM card activation, cheque book related service,

bills payment, credit card service and so on. Funds transfer between current, savings and

credit card account, stock exchange transactions etc are still inaccessible through tele banking

in Bangladesh.

Advantages of E-Banking

Independence & Speed: Now we are not dependent on branch offices that close at

four and employees with no real interest in your needs. This means we can deal with your

financial affairs efficiently and in your own time for example during your lunch break at

work, in the early morning over breakfast or even on a Friday or Saturday night or even

during jumma(prayers of Muslims). Since we are essentially our own account manager, we

wont loose any time waiting in line either. And we can even deal with our affairs on themove, during a vacation or when traveling abroad.

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Larger customer coverage and increasing customer satisfaction: Large amount of

customers can do their transaction while sitting in home. They do not have to stand in line

rather they can do the transaction on their convenient time that makes them more satisfied.

Reliability: It is more error-proof than the old, hands-on approach to banking. Now

we can copy long account- and bill-numbers straight from a document into our payment

form without any transposed digits. We can take all the time in the world to complete and

double-check a transaction without having to hurry, because those behind us in the queue

are starting to get nervous.

Cost-reduction: Now most of the fundamental banking facilities have long been

automated, resulting in radically lower costs. People can get different information by going

through internet thus decreasing cost of transport ,data, less paperwork etc

More services: More services are being offered by different banks for keeping the

competition.Now bank are providing different informations and ads in their sits so now

people can know which services they want out of the options

Flexibility: Setting up a standing order was a cost- and time-consuming affair only

ten to fifteen years ago. Today, it is a matter of minutes. As a result, we can apply changes

to our finances on a just-in-time basis right when we need them.

Safety: Electronic banking was long considered unsafe, but new technologies have

decisively changed that. Now carrying large amounts of cash around with we have become

a thing of the past and with a comprehensive finance overview available to all electronic

banking customers, we can instantly review what has been withdrawn from our account

and by whom and take appropriate action should there be a reason to suspect fraud or

abuse.

Disadvantages of E-Banking

Slow processing: After entering a financial transaction with our bank via the

computer. Usually the bank will require customer to submit certain documents like

an identification card, signature and the like. Not only will the bank online require us

to submit documents but also to provide special power of attorney in cases where we

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want to do transactions together with our spouse. A concrete example is when Bank

want to manage all our wealth and resources together as a couple and we wish to view

it online. Certain technical procedures regarding online banking may be taxing too

and complicated.

Learning curve: This means, banking online especially in locating the sites may be

complicated and hard to find.

Bank site changes: If this occurs, the bank will require us to re-enter all our

information again and other related data.

Guidance: Many people are scared of using new technologies so if they are provided

the guidance they can use. As no one is providing it to them correctly so they face

problems during transaction.

Security andtrust aspect: Online banking should be entered very carefully if you

wish to enjoy your financial life as our in formations are being passed through

internet so security and trust is necessary

Steps needed to make online banking a safe and secure banking experience:

1. Avoid accessing our account from a cyber caf or a shared computer. If we happen to doso then we should change password as soon as we finish our banking transaction.

2. Every time we finish using our online banking session then sign out from the site rather

than just closing the browser.

3. Change our internet banking password after we first login and thereafter regularly.

4. Use complex and difficult password and make it difficult for others to guess.

5. Use different id and password for different internet accounts.

6. Never share passwords or login details with anybody.

7. View our account daily and check it with our transactions, if there is anything which does

not tally with our instructions then inform our bank immediately.

7.Products & services of BANK ASIA

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Deposit products: current deposit, saving deposit, term deposit, foreign

currency deposit.They offer

MASTERCARD LOCAL (Gold & Silver)

VISA LOCAL (Gold & Classic)

VISA DUAL (Gold & Classic)

VISA INTERNATIONAL (Gold & Classic)

VISA MINI (Classic)

MAJOR FEATURES:

Dual currency credit card: Local and foreign currency in same plastic.

Card Cheque: There are some areas where the customer cannot make

payment through cards like house rent, education fees etc. Bank Asia credit

card cheque is very much convenient to meet these purposes

Double Credit Shield: We introduced double credit shield program for the

valued credit cardholders. Under double shield plan in the unfortunate event

of death or permanent total disability of the cardholder, cardholders nominee

or cardholder shall receive Tk. 50,000 for Silver/Classic cardholder and

Tk.1, 00,000 for Gold card in addition to the auto settlement of entire dues

on the credit card.

Free SMS service: A cardholder is able to get information about cards

outstanding and different value added services over cell phone through SMS

service.

E-statement: A Bank Asia cardholder has facilities to get monthly statement

over e-mail anywhere in the world.

Reward Points: A cardholders accumulates reward points against purchase

24 hours call center: Our enthusiastic customer care agents are ready to

attend customers query round the clock through our call center

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Soft turn: Bank Asia Cards has offered the employees of MNC, FI and

renowned corporate houses to transfer their existing other bank credit cardoutstanding to Bank Asia MasterCard or VISA credit card.

Easy buy: Under this scheme Bank Asia cards have flexibility to pay in

installment basis on any purchase with the credit card.

SMS Alert Service: Cardholders are being same SMS upon approval of

each transaction

8. IT System of BANK ASIA

The Bank Asia has a particular data base system. And they use to work in HPs

proprietary Non Stop Kernel DBMS which is handled by Non Stop SQL.

HP Proprietary Non Stop KERNEL

The system software is HP Proprietary Non Stop KERNEL and includes the

database as part of the operation system theirby elimination the layer typically

fund in most Database Management Systems (DBMS). The Database

functionalities are handled by NONSTOP SQL, which is simply a different

operational session for the operating system. The proprietary nature of the

system software arguably enhances system security.

Operating system is HPs proprietary Non Stop DBMS handled by Non Stop

SQL. The system software treats all its hardware restheirces as objects and is

thus entirely message driven. This then allows application software to be

deployed using client/server architecture providing shared data processing

bettheyen the central server and the user workstation. The central trading system

resides in the Stock Exchange premises, which is running 24 hrs in a day & 365

days in a year

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9. Stelar-Core Banking Software (CBS) is an integrated retail banking system

that provides a complete solution for large and medium banks. Its main suite of

functional module covers Savings & Checking accounts, Loans and Deposits,

Remittances and Trade Finance, which integrates

seamlessly with the back office General Ledger,

providing a cost effective solution for multi branch

operations. A fully functional ATM module and e-

Banking facility allow remote banking in areas where

communication facilities are not available. Its architecture and design offers

greater flexibility in customizing to individual variations without major code

changes and makes addition of new features an easy task.

Features of Stelar:

It runs on the latest version of Oracle database, which is

highly scalable.

The application can be implemented easily on a single

computer workstation, where database, application, and

client services are bundled into a desktop, over a large

corporate network of LAN or WAN.

It is also robust in terms of 24x7 operations and has a

centralized reconciliation.

In Stelar access rights can be controlled for every single

menu option, and within an option, rights to add, modify,

delete and enquire can be individually restricted or

permitted.

User-defined Configuration for Core Functionality

Password expiration, time restrictions on access, controlled

visibility on data are additional features that help to create a

highly secure environment.

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The system allows the Head of Credit Deptt. To define:Credit/Debit Interest and Tax Types and Cycles

Interest Accrual, Interest Posting Types and Cycles

Customer and Account Service Charges and Cycles

Statement Handling and Cycles

Overdraft Availability

Balance Type for Interest Computation

These Product parameters can provide your bank more flexibility with the

amendment of the default parameters with supervisory override at individual

customer account opening stage.

Stelar BAS Deposits module manages Checking, Savings and Term Deposits

accounts from account opening to maturity. Rapid product development and

introduction enables differentiated product offerings to be aligned with

customer and market segments. Specifically designed to cope with high volume

real-time transaction processing, the Deposits module has been deployed in a

variety of customer situations to cope with account and transaction volumes

from thousands to millions on a 24-hour 365-day basis.

The module also supports the services normally associated with such products.

These include user defined product parameterization, cheque book inventory

management, account / check / transaction restraints, OD facilities, and

incoming and outgoing clearing services.Facilities are also provided for mass parameters changes to standing

instructions, branch of accounts, account ownerships, product changes, etc.

Products are as follows:

Product Factory

Interest Rules

Fees/Charges Rules

Product RulesFacilities

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Fee Income, expense

Interest income, expense

Interest payable, receivables Asset Liability

Credit and debit interest

Interest posting freq & date

Interest accrual freq & date

Types of balance

Tax

Default product charges

Frequency & date of collection

Discount type Default profit centre

Interest bearing

Overdraft allowed

Statement/Passbook

Service charges allowed

Overdraft

Standing Orders

Account Type

CA1

SA1

CMA

RA1

SD1

SD2

Retail & Corporate Customers

Simple SaverBonus Saver

On line Saver/Online

Cash

Management Account

Call

Deposit Account

Term

Foreign

Currency AccountsInterest Pooling

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The system supports the following calculation methods:

Flat rate -no matter what the account balance, strictly one rate is used(this suits for savings account usually).

Split Rate -the calculation of the interest is based on the portion of the

amount, which is relevant to the rate applied to that tier (step up tiered).

Threshold Rate, depending on the balance amount, the rate applied for

calculation will be applied to total balance (whole balance tiered).

Matrix Rate, depending on the balance and term, as long as one rate is

applied, then this rate will be applied to the total balance (commonly used

for Term Deposits products). Accrual is flexible enough to allow the

Bank to decide how often the accrued interest for each Account type, will

be displayed; this could be by any period such as every day, or even

every year.

For backdated transactions, the system will automatically back-calculate the

accrued interest and generate the asset/liability accounting entries with the

correct dates.

The interest-posting period can be different to that of the Interest Accrual

period, again to give the bank the flexibility to differentiate its internal accrual

policy and its interest policy to customers.

10. Islamic Banking: Many of the present day clients like Islamic banking for

their money. So Bank Asia has created provision for them. Five branches of the

bank, three in Dhaka, one at Chittagong and one at Sylhet provide Islamic

banking opportunity for its customers. The Islamic banking windows work fully

in compliance with Islamic Shariah. If you like to maintain your financial life

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according to your belief in Islam you are welcome at those branches of the

bank.

Bank Asia started a new era of Islamic Banking with ISR based on profit

distribution module through inauguration of its first Islamic Banking Window at

the Banks Uttara Branch, Uttara, on the 24th December, 2008

Hikmah support Centralize and Online Banking / Any Branch Banking.

Hikmahprovides a unique administrative authorization procedure that can be

set up through workflow templates. Transactions that require administrative

authorization are directed to manager stations and approvals obtained on line.

Hikmah also incorporates a unique audit trail where master changes are

automatically tracked via data base triggers.

This provides a very secure environment so

essential in Banking.

Hikmah 's product definition is a completely

parameter driven facility that allows creation

of innovative financial products that are

implemented without any change in code. Besides the facility to define default

settings for products, the system allows user specific settings to suit special

customers. Applicable charges for transactions are also pre-defined so that

transactions automatically debit customer accounts.

Hikmah is specifically designed to perform all basic banking operations. The

system is built on a modular principle. The product flexibility allows tailoring it

to specific needs.

Hikmah is a unique online banking solution having facility of providing full

range of banking services 24/7/365 to clients and reduce operating expenses.

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Features of Hikmah:

Technology Customizable design

User-friendly interfaceEasy creation of charts of accounts

Accounting system complying with international standards

Standard reports

High-level security

Client/Server architecture

Most secured and reliable database - ORACLE

Facility to update exchange rates during a business day

Flexible real-time workflow system designed to set up

document life cycle scenarios and transaction algorithms

(based on a three level scheme "Document-Transaction-

Balance")

Facility to export any table to MS Excel

Flexibility of the product and its scalability, and elaborate progressive

approaches to banking software development have enable to create a

powerful and convenient tool to handle various accounting and managerial

tasks in modern banking.

The system employs CLIENT/SERVER architecture with ORACLE as

database server. This powerful and at the same time affordable relational

data base (RDBMS) provides sophisticated data protection and high-speed

access information. Hikmah banking system runs best under Microsoft

Windows NT/2000 Server and Windows NT/2000 Work Station. The

client application can also operate in Microsoft Windows 9x/ME

environment. Remote access to the database server is provided via VPN

(Virtual Private Network) on the client's end.

Internet-Bank subsystem is designed to make use of the immense potential

of the Internet to the fullest extent. With Hikmah Internet-Bank, our

customers can offer all basic banking products and services online such as

opening accounts, getting basic reports, paying bills etc. Hikmah Internet-

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Bank enables the bank clients to get a clear picture of their finances

anytime. Internet-enabled financial services provide effective account

management tool. All the data transmitted between the bank customer and

the server is protected using encryption.

Client/Bank technology enables the bank to offer its customers remote

account management via e-mail. To protect information from

unauthorized access the system employs encryption algorithm.

Modules of Hikmah:

Global Parameters

General Banking

Investment

General Ledger

Trade Finance

Delivery Channels

MUDARABA DEPOSIT :

On the maturity date customers can take back his Capital &

Profit i.e. let the contract mature.

Customers can take back his profit at maturity and roll the

capital over for an additional time period i.e. renew for next

term.

Customers can ask the bank to add the profit to the capital

and roll over the whole amount for an additional time

period.

STATIONARY MAINTENANCE

These options allow Preparation, Issue and Receive of Stationery/Instruments

(Cheque Book, DD, PO etc.), tracking customer cheques and numbered, or

numbers generated by the system; Cancel of Issue and receive stationary; stop

and revoking of Stationery.

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TELLER OPERATION

The Teller options allow all front office operations like deposits, withdrawals

with on-line signature verification, transfers, any branch banking, batch

transaction, queued transaction, reversing transactions, transaction enquiry,

vouching, clearing, statement/reports/returns, password maintenance,

maintenance of stationary, etc.

CLEARING OPERATIONS

These options provide support for clearing operations wherever Central Bank

Clearing Facility is present, interfacing with NIKASH. Multiple clearings are

also supported.

PROFIT PROCESSING & DISTRIBUTE:

These options are used to compute profit on daily product

basis and distribute profit to the customer accounts.

Variable Profit Sharing Ratios for different types of

Mudaraba depositors.

For this purpose there will be pre-defined Profit Sharing

Ratio (PSR) for each type of depositor and the Bank.

PSR would determine the portion of distributable profit to

each type of depositors of the Bank.

ANY BRANCH BANKING / ONLINE BANKING:

These options allow all kind of transaction from any branch of the bank.

REMITTANCES (LOCAL):

These options allow issue and payment of incoming and outgoing Telegraphic

Transfers, Demand Drafts, Mail Transfers and Pay Orders. Maintain Issue and

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payable ledgers for PO, DD, TT, MT etc. Cancellation of issued DD, TT, MT,

PO, etc, and Reports facilities.

Hikmah Investment:

These options allow head office to sanction branch wise limit (regular with

revolving and one-time limit). It also allow the Branch to open investment

account, disburse amount through PO/DD and keep document information

for security, link account transfer, gestation period, rebate for early

payment and compensation for late payment.

Hikmah Delivery Channels:

ATM

There is a standard ATM interface that can connect using the NDC or Diebold

protocols that are the current standards for ATM hardware.

E-BANKING

These options allow customers to log in via the web and manage their accounts.

Options like utility payments, transfers between accounts are also possible.

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SMS BANKING

These options allow customers to account balance enquiry, fund transfer

through the mobile phone.

A core suite of resource management modules covering Human Resources and Payroll

Management. Orbits- ERP security features provide an almost impregnable shield against

unauthorized access. Every user is assigned a unique User-Id, and a User-modifiable

password, and attached to a group. Access rights are provided at the group level and can be

controlled for every single menu option. Within an option, rights to add, modify, delete, and

enquiry can be also be individually restricted or permitted. Password expiration, time

restrictions on access, controlled visibility on data are additional features that help create a

highly secure environment. An optional link to the Human Resources module if installed,

also ensures automatic suspension of user rights when

an employee leaves the company or is absent on leave.

Orbits- ERP also includes several other important

facilities that are extremely useful. Automated

document number generation in a multi-user

environment allows individual series to be established

for different document types and sub-types; a common

repository for validation codes helps in establishing user definable pop up list for accurate

data entry; and a user modifiable context sensitive help facility provides on-line help during

operations.

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available as per requirement

Highly Parameterized & Easy Interface

User Friendly - GUI

Globally Used Software

Easy to Introduce New Product / Functions

User-defined Products

User-defined Configuration for Core Functionality

Signature and Image Capture Utility

Modules of Orbits:

Payroll ManagementPayments module

Human Resource Management

Material / Inventory Management

Financial Management

.

11. RECOMMENDATION

I. Maintenance: The bank will be required to keep the hardware and

software up to date. They must upgrade or update whenever necessary.

The bank has up to date software. For that purpose, the bank has experts

in IT sector who can hadle these issues. Software Company keeps their

software updated from any sort of hacking, cracking, or other illegal

activity. The bank will only have to address these facts and run

maintenance task whenever its necessary. Thus they can say that theBanks maintenance process in good enough.

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II. Operation: Current transaction process of BANK ASIA is efficient but

not very efficient. Though it is a third generation bank, it follows the

traditional banking system in many ways. Customer needs to stand on the

queue to carry out their desired transaction. It is a very lengthy process,

which requires lost of effort from customers as theyll as office executives,

and it takes a lot of time. Since the bank has a very few branches in the

city, customers sometimes find it difficult to get service from the bank.

For this reason, the banks main focus is on large corporate/business

customers.

III. Security: The bank already has a network designed for handling its

internal records. Hotheyver, to handle internet transactions, they usually

desire some security:

a) The only IT officer will be able to desire the information from the IT

department.

b) They never use the pen drive in any desktop for transferring their

information (without IT officer).

c) They assure the security for their capital market information. And keep

security for TESA softener.

d) Only the employee who has access can use the computer.

e) Back up: The bank has a backup and data recovery system for the current

banking process, which is daily basis back up or mirror back up. Because

since a lot of data will be stored, their will be more chance to data loss.

The bank should use mirror backup or full back up system like RAID 3

or other technology. In that way, when data are lost, the bank can retrieve

or restore them whenever necessary. In that case the BANK ASIA has

not that backup or recovery problem.

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12. CONCLUSION

The emergence of Bank Asia in the private sector was an important event in the

Banking arena of Bangladesh. When the nation was in the grip of severe

recession, the government took the farsighted decision to allow the private

sector to revive the economy of the country. Several dynamic entrepreneurs

came forward for establishing a bank with a motto to revitalize the economy of

the country. Bank Asia was born as the first hundred percent Bangladeshi

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owned Bank in the private sector. From the very inception, it was the firm

determination of Bank Asia to play a vital role in the national economy. They

are determined to bring back the long forgotten taste of banking service and

flavors. They want to serve each one prompt a sense of dedication and dignity.

Since its inception, the bank was aware of complying with Corporate Social

Responsibility. In this direction, they have remained associated with the

development of education, healthcare and have sponsored sporting and cultural

activities. During times of natural disasters like floods, cyclones, landslides,

they have extended their hand to mitigate the sufferings of victims. It

established the Bank Asia Foundation in 1989 to remain involved with social

theylfare activities. The foundation runs the BANK ASIA Public School &

College at Moghbazar where present enrolment is 1140. Besides awarding

scholarship to the meritorious children of the employees, the bank has also

extended financial support for their education. It also provided financial

assistance to the Asiatic Society of Bangladesh at the time of their publication

of Banglapedia and observance of 400 years of Dhaka City.

13. References: http://www.bankasia-bd.com

www.bankasia.net

http://erainfotechbd.com/index.php
http://www.bankasia-bd.com/http://www.bankasia.net/http://erainfotechbd.com/index.phphttp://www.bankasia.net/http://erainfotechbd.com/index.phphttp://www.bankasia-bd.com/

Bank Asia.doc

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