BANGLADESH INVESTMENT DEVELOPMENT AUTHORITY …bidaquickserv.org/uploads/pdf/Visa...

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Formal Visa Letter of Invitation to Bangladesh May 13, 2018 Version 1.0 BANGLADESH INVESTMENT DEVELOPMENT AUTHORITY (BIDA) One-Stop Shop Electronic Services for Investors Standard Operating Procedure (SOP)

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Page 1: BANGLADESH INVESTMENT DEVELOPMENT AUTHORITY …bidaquickserv.org/uploads/pdf/Visa Recommendation.pdf1 One Stop Service Act 2018 6. Obtaining benefits of One Stop Services 2 Visa Policy

Formal Visa Letter of Invitation

to Bangladesh

May 13, 2018

Version 1.0

BANGLADESH INVESTMENT

DEVELOPMENT AUTHORITY

(BIDA)

One-Stop Shop

Electronic Services for Investors

Standard Operating Procedure (SOP)

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Document Control For

Document Identification

Document Title Formal Visa Letter of Invitation to Bangladesh

File Name1 SOP (OSS_ Formal Visa Letter of Invitation to Bangladesh) 2018-05-

13

File Location(s)2

“To be determined by the regulatory agency”

1. (e.g., C:\...\SOPs)

2. (e.g., https://www.sharepoint.bida.com/docs/SOPs)

Owner A staff member to be determined by the regulatory agency

Status Pending final approval

Status Date 2018-05-13

Document Distribution List

Organization Department Contact Information BIDA All [email protected]

Reference Documents

Document Title Owner Date Version None

Revision History

Date Version Initials Description of Change May 13, 2018 1.0 AP Initial document by Apex Consulting

1 File naming conventions should be guided by the following widely-adopted best practices:

1. Avoid long and verbose filenames, spaces, and special characters (e.g., ~ ! @ # $ % ^ & * ( ) ` ; < > ?

, [ ] { } ' " and |).

2. Abbreviate, but avoid obscure abbreviations.

3. Order structural components of a filename from top to bottom and from general to specific. For

example, list year, then month, then day; organization, then department, then division; region, then

country, then city; economic sector, then subsector, then industry.

4. Files move around, so choose filenames that are self-contained and independent of the local directory

structure, as much as possible. 2 This is the location of the official and approved version; files located anywhere else should not be considered

official and, therefore, should not be used.

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Standard Operating Procedure

BIDA Bangladesh Investment Development Authority

OSS One Stop Shop

Process Overview

Service Name Formal Visa Letter of Invitation to Bangladesh

Service Type Visa letter of invitation request

Eligibility Criteria All investment – related visa categories and applicants; namely, PI

(Private Investor), E (Employment).

Effective Date Upon issuance

Policy/Regulatory Objective Facilitate visa issuance process

Regulatory Agency BIDA

Other Agencies Involved NA

Processing Time (Days) 1 day

Waiting Time (Days) 0 days

Prescribed Fees To be determined by the regulatory agency

Service Options Online

Electronic Service URL To be determined by the regulatory agency

Legal Framework: Governing Laws, Policies & Other Legal or Administrative Official

Documents

# Official Title Year Sections

1 One Stop Service Act 2018 6. Obtaining benefits of One Stop

Services

2 Visa Policy 2016

Processing Details

Processing Summary

Summary

Applicants need to submit their application online via the OSS

portal. The system then crosschecks against BIDA data base to

validate provided information. If all information is valid, the system

automatically generates a visa invitation letter and sends it to the

applicants. If the application is rejected, the system automatically

Acronyms

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generates a rejection letter stating reasons of rejection and forwards

it to the applicants.

Preconditions/Prerequisites

1. Signed and sealed Verification of Employment letter from the

applicant’s company

2. Work contract of the applicant with his/her company

3. Application must be submitted by the investor’s company

Process Outcome Visa Letter of Invitation

Submission Point OSS

Delivery Point OSS

Validity of Letter of Invitation One year

Processing Staff

# Role Department Responsibility

1 OSS System OSS

Receives application,

crosschecks information, issues

invitation or rejection letter and

notifies concerned government

agencies.

2 Assistant Director BIDA/Concerned investment

wing

Reviews and evaluates

employment status, then

recommends either approval or

rejection, stating reasons.

3 Deputy Director BIDA/Concerned investment

wing

Reviews basis of

recommendation and makes final

decision.

Step-by-Step Process Description

# Step Actor Department Duration

1 Prepares a signed and sealed

verification of employment letter. Investor (applicant) NA

1 day

2 Logs in and selects “Request for

visa invitation letter” option. Investor’s company NA

3

Fills an application form and

attaches verification of employment

letter and work contract.

Investor’s company NA

4

Solemnly declares that all provided

information is correct and accurate

and signs.

Investor’s company NA

5 Requests for “Visa Invitation Letter”. OSS Portal (automatically) NA

6 Sends confirmation message to

applicant confirming the request. OSS Portal (automatically)

NA

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# Step Actor Department Duration

7

In parallel:

Transmits automatic system

notification to BIDA.

OSS Portal (automatically)

NA

8 Reviews and validates employment

status. BIDA

NA

9 Recommends either approval or

rejection and states reasons. BIDA

NA

10 Updates the application status. OSS Portal (automatically) NA

11 Transmits automatic system

notification to BIDA. OSS Portal (automatically)

NA

12 Reviews basis of recommendation

and makes the final decision. BIDA

NA

13 Updates the application status with

final decision. OSS Portal (automatically)

NA

14

If application is approved:

Generates official invitation letters

and further visa application

instructions.

OSS Portal (automatically)

NA

15

In parallel: Sends notification of

issuance of formal letter of invitation

to the High Commission of

Bangladesh to the respective

country/ Immigration and Passport

Authority at the port of entry.

OSS Portal (automatically)

NA

16

Sends notification of issuance of

formal letter of invitation to the

Ministry of Home Affairs-

Bangladesh Secretariat, Dhaka –

Senior Secretary.

OSS Portal (automatically)

NA

17

Sends notification of issuance of

formal letter of invitation to the

Department of Immigration and

Dhaka – Director General.

OSS Portal (automatically)

NA

18

Transmits electronically signed

Letter of Invitation and visa

application instructions to investor’s

company.

OSS Portal (automatically)

NA

19

If application is rejected:

Generates rejection letter stating

reasons.

OSS Portal (automatically)

NA

20 Transmits rejection letter to

investor’s company. OSS Portal (automatically) NA

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Required Documents

# Forms and Supporting Document Format / 1 Request for Visa Letter of Invitation Form

2 Verification of Employment Letter

3 Work Contract with Registered Investor

Process Map

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Approved By: _________________________Signature: _________________________Date:_________________________

Designing of a One-Stop Shop (OSS)

for Improving Investor Services in Bangladesh

Detailed To-Be Process Map for:

Formal Visa Letter of Invitation to

Bangladesh

Version: 2.0 (Validated)

Process Code: 2.1.2.11

Date Mapped: October 9, 2017

Location: Online OSS

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Approved By: _________________________Signature: _________________________Date:_________________________

Designing of an OSS for Improving Investor Services in Bangladesh

Process Name: Formal Visa Letter of Invitation to Bangladesh

Process Code: 2.1.2.11 Page: 1/4 Status: To-Be

Level of Detail: Detailed Last Updated: 2017-12-12

Investor's

Company

OSS Portal

BIDA -

Concerned

Investment

Wing -

Assistant

Director

Online OSS

Accumulative Process Statistics:

Elapsed Time: 1 day(s)

Waiting Time: 0 day(s)

Cost: Tk 0 (Free)

No. of Agencies Involved: 1

Start

0

1

2 Logs in & selects

request of visa

invitation letter

option0

1

3 Fills an application

form & attaches

verification letter &

work contract

0

1

1 Prepares a signed

and sealed

verification of

employment letter

Request for Visa

Invitation Letter

EndConfirmation

Message

Automatic System

Notification

0

1

5 Reviews and

validates

employment

status0

1

6 Recommends

either approval or

rejection and

states reasons

AUpdates the

application status

0

1

4 Solemnly declares

that all provided

info is correct and

accurate & signs

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Approved By: _________________________Signature: _________________________Date:_________________________

Designing of an OSS for Improving Investor Services in Bangladesh

Process Name: Formal Visa Letter of Invitation to Bangladesh

Process Code: 2.1.2.11 Page: 2/4 Status: To-Be

Level of Detail: Detailed Last Updated: 2017-12-12

BIDA -

Concerned

Investment

Wing - Deputy

Director

Investor's

Company

OSS Portal

Online OSS

Accumulative Process Statistics:

Elapsed Time: 2 day(s)

Waiting Time: 0 day(s)

Cost: Tk 0 (Free)

No. of Agencies Involved: 1

AAutomatic System

Notification

0

2

7 Reviews basis of

recommendation

and makes the

final decision

Approved?Yes

No

Final DecisionUpdates the

application status

Automatically

generates

rejection letter

stating reasons

Rejection Letter

Automatically

generates official

invitation letter &

instructions

End

Electronically

Signed Letter of

Invitation & Visa

App. Instructions

End

B

C

D

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Approved By: _________________________Signature: _________________________Date:_________________________

Designing of an OSS for Improving Investor Services in Bangladesh

Process Name: Formal Visa Letter of Invitation to Bangladesh

Process Code: 2.1.2.11 Page: 3/4 Status: To-Be

Level of Detail: Detailed Last Updated: 2017-12-12

Department of

Immigration and

Passport,

Dhaka -

Director

General

Ministry of

Home Affairs -

Bangladesh

Secretariat,

Dhaka - Senior

Secretary

High

Commission of

Bangladesh to

the Respective

Country/

Immigration &

Passport

Authority at the

Port of Entry

Online OSS

Accumulative Process Statistics:

Elapsed Time: 2 day(s)

Waiting Time: 0 day(s)

Cost: Tk 0 (Free)

No. of Agencies Involved: 1

B

C

D

Notification of

Issuance of

Formal Letter of

Invitation

End

Notification of

Issuance of

Formal Letter of

Invitation

End

End

Notification of

Issuance of

Formal Letter of

Invitation

Updating

Records

Updating

Records

Updating

Records

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Approved By: _________________________Signature: _________________________Date:_________________________

Designing of an OSS for Improving Investor Services in Bangladesh

Process Name: Formal Visa Letter of Invitation to Bangladesh

Process Code: 2.1.2.11 Page: 4/4 Status: To-Be

Level of Detail: Detailed Last Updated: 2017-12-12

Process Notes

Accumulative Process Statistics:

Elapsed Time: 2 day(s)

Waiting Time: 0 day(s)

Cost: Tk 0 (Free)

No. of Agencies Involved: 1

Proposed reforms:

- Integration with the proposed national one-stop shop for investor services.

- This service is entirely automated, paperless, and cashless. Specifically, this service shall be requested and

rendered electronically via the OSS online platform; all required supporting documents shall be transmitted,

stored, and processed in electronic format; all applications shall be signed electronically; and all required

official payments shall be made electronically in real time.

- Applications can be submitted by the investor’s company only.

- Delegating the final approving authority to the deputy director on behalf of the director.

- Replacing the visa recommendation with a formal letter of invitation to Bangladesh for all investment-related

visa categories and applicants; namely, PI (Private Investor), E (Employment), and E1.

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BIDA

Prime Minister’s Office,

Government of the People’s

Republic of Bangladesh,

Plot#E-6/B, Agargaon, Sher-e-Bangla Nagar,

Dhaka-1207, Bangladesh.

Phone: +880 2 55007241-45

Fax: +880 2 55007238-40

Email: [email protected]

Website: http://bida.gov.bd/