Band-aids SGMSP 2018 - scrumalliance.org · — William Dettmer, The Logical Thinking Process...
23
Transcript of Band-aids SGMSP 2018 - scrumalliance.org · — William Dettmer, The Logical Thinking Process...
VUCA
olatile High pace of change
ncertain Outcomes are unpredictable
omplex Many system variables
mbiguous Meaning is unclear
Start Identifying UDEs
One UDE perpost-it note.
As many as you need.
For example, overall product quality was low. Let’s do this
for a few minutes!
Have you thought of this?
Have you thought about how people feel?
Not only how you feel…
How do other groups/teams or individuals feel about it?
One last type of UDE
Are there any significant negative impacts you should list?
For example, our reputation was hurt Or something
like: A large customer left
Now what?
See if there are similar things that can be grouped
Quality is lower than we expected Customers are
finding bugs
Let’s do this for a while