Baltic Retail Forum 2019

WHAT steps should be made not to skip the fast-going train with the

destination “eCommerce”?

HOW to keep pace with shoppers that master technology solutions and

its advantages very rapidly?

WHAT can be learned from successful examples

and real retailers’ experience?

Baltic Retail Forum 2019 - conference for retail companies’ managers. Event will seek for the right answers to these questions, will discuss the trends of constantly developing technology and will analyze the prospects of trade sector development.

Registration till April 2 by e-mail info.lv@strongpoint.com or phone +371 6745 55 00

Entry fee 69 EUR + VAT

All presentations will feature simultaneous interpretation from English to Latvian and vice versa.

Forum cinemas Kino Citadele, 13 Janvara st. 8, Riga

9April

Baltic Retail Forum 2019

Registration

Welcome speech

Weather forecast for retail in Latvia in the coming years: Clear, sunny skies with just a few clouds

9:00 – 9:30

9:30 – 9:45

9:45 – 10:15

Julius StulpinasStrongPoint Technology Senior Vise President and Managing Director

Morten Hansen Head of Economics Department at Stockholm School of Economics in Riga

• Several years of rising incomes, coupled with steadily lower unemployment, has been good for retail.

• Economic crises are looming - but not in the Baltics!• Latvia is currently in an economically and geographically good position,

sheltered from most negative effects elsewhere.• However, some slowdown of the economy - and thus also in retail - is

inevitable after many years of steady growth.

Coffee break

Data is the new oil – How Enterprise Asset Intelligence changes your business operations

Perspectives and possibilities for adaptation of the blockchain

10:45 – 11:00

10:15 – 10:45

11:00 – 11:30

Mark Thomson Director of Retail & Hospitality Solutions EMEA at Zebra Technologies

The session will cover current retail trends, some visions for the future and the latest technological innovations helping retailers improve customer expe-rience and drive operational efficiency.

Edgars Ozoliņš – Ozols Senior Expert at the Start-up Support department of the Ministry of Economics

Today, a competitive economy is unthinkable without digital business solutions and the digitalization of public services. Taking into account rapid development of different dig-ital solutions, we must continue to identify the potential of blockchain technologies and make more use of this technology.

Lunch

Cashier-less stores – futuristic concept or soon to spread technology

A Global prospective on the evolution that is occurring within retail and how we see store checkout and e-commerce interconnection over the next 2020 – 2025

12:30 – 13:15

11:30 – 12:00

12:00 – 12:30

Andrius Kalašinskas Global Product Director at StrongPoint

Overview of technology used at unattended stores based on Amazon Go experience. Benefits of the concept and challenges to overcome.

Sarah Reichert EMEA Retail Business Specialist at NCR Corporation

Retail 3.0 | How to plug in an offline business

13:15 – 13:45

Jurgis Gylys Head of Business Digitalization at NFQ Technologies

Technology is leading to an increase in customer touchpoints and to changes in the consumer profile. Only a few buys through the same channel where they start their customer journey. As full 73% of consumers switch between channels. And a consumer’s experience on one channel sets expectations and behaviour on any others. But using traditional methods, retailers don’t know where their customers go. They have no chance to influence the buying decision after the customer leaves the store. Moreover, the modern world is extremely dynamic and poses ever new challenges for the business. What is sufficient today will no longer be enough tomorrow. Data is the new oil of the modern economy. If a business is unable to extract, recycle and apply data for its needs, it loses the opportunity to identify points requiring change and to transform quickly. And this is how traditional off-line businesses lose to digital ones. Technology can give you control over such “blind spots” and improve the entire shopping process, thereby ensuring competitiveness in the modern omnichannel world, creating seamless consumer experience.

13:45 – 14:15Justas Ložinskas Analytical Lead at Google

What is the online behaviour of consumers? What are the key trends that are taking place in retail globally and which of them have already transferred to the Baltic countries? Answers to these questions, and more will be shared throughout the presentation.

Online retail: consumers, global trends and Baltic perspective

14:15 – 14:45

If you really want to go big and global with B2B / B2C eCommerce, You’ve got to know this!

Paulius Nagys CEO at Adeo Web

To many people, the eCommerce project seems like a simple and uncomplicated concept. In reality, it is an extremely complex product designed to look as simple and intuitive as possible for the end-user. We are sharing our experience to show you our internal kitchen and challenges which we are facing each day. Fasten your seat belt.

14:45 – 15:00 Coffee break

Latest trends on Smart Retail Security in relation with RFID technology

15:00 – 15:30

Evaldas Budvilaitis Chairman of the Board at Neto Baltic

How can retailers maintain or even thrive in the new environment where sales and profits have become more challenging? Today, with customer experience and engagement in the spotlight, retail stores realize the increased need to engage their customers and improve their experience, service and satisfaction levels. Session will share experience to show how RFID based solutions help retail stores improve their inventory accuracy to provide great shopper experiences while maximizing their capital investments..

15:30 – 16:00

Baltics Retail update - a comprehensive view of grocery retail trends, changing shopping patterns, attitudes and behaviour

Anda Daliņa Senior Retailer Services Executive at Nielsen

What are the latest retail development and shopping trends?

Baltic Retail Forum 2019

Networking

The forum is moderated by Aivars Rudzišs, Chief Commercial Officer at Cyber Circle

Forum Partners:

16:00 – 17:00