Baltic Ground Services
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Transcript of Baltic Ground Services
Passenger Services
Check-in
Boarding
Special needs
Lost and found
Irregularities
Ticketing
We consider passengers as our guests. This is why we want them
feel safe and comfortable before and after a flight.
Aircraft Handling
Marshalling
Baggage, cargo and mail loading / offloading
Lavatory and water
GPU
Heating
Push-back and towing
Interior / exterior cleaning
De-icing / anti-icing
ASU
We are a partner to airlines in ensuring their aircraft is fully prepared for
a flight. This mission covers a range of standard services which are ready
to be offered.
Fuelling
As an independent supplier of fuel at airports, we operate modern
fuelling vehicles and pass the IFQP (IATA Fuel Quality Pool) quality
audits every year.
Catering Distribution
We provide a wide range of meals from first class dishes to economy meals, sky bar and duty free goods, and other in-flight requirements requested by client airlines in Poland’s busiest Warsaw International Airport (WAW).
Quality Achievements – ISO
We have up to 20 years of
experience in GH
High attitude to quality system –
further development of ISO 9001Quality monitoring system – more
than 10% of monthly flights are
monitored by internal quality
inspectors
Everyday focus on the main
performance KPI’s:
delays,first bag-last bag, mishandling of baggage, etc.
Quality Achievements – ISAGO
BGS received the certificate
of ISAGO on May 8, 2009
BGS is the 10th in the World
and 1st in Europe certified by ISAGO
ISAGO includes such procedures as:
safety management system,
document management,
HR and training records management,
GSE management and others.
Fuel Depot at VilniusHaving won an international tender for the lease of the fuel depot at
Vilnius International Airport, we have laid a solid infrastructural
foundation for aircraft fuel continuous supply to our bases located in
Vilnius, Palanga and other airports.
Fuel Depot at Palanga
Main clients:
SAS
AirBaltic
Rusline
Norwegian Air Shuttle
World fuel services
BGS started started fueling operations at Palanga International Airport
on 18th of July 2012
Fuel Depot at Katowice
BGS started to use own fuel base in Katowice International airport on
the middle of May 2012. The volume is 200 cub.m.
Fuel Depot at Warsaw and Krakow
BGS will start to use own fuel base in Krakow International airport on
the middle of February 2013 and in Warsaw till the end of March
2013. The volume of each will be 200 cub.m.
Current Market and Expansion Plans 2013-2014
Become a regional leader in quality and reliability
OUR MARKETS
Vilnius: International AirportPalanga: Palanga AirportWarsaw: Frederic Chopin AirportKrakow: J. Paul II BaliceKatowice: Pyrzowice AirportLamezia: Lamezia Terme
FURTHER EXPANSION TO
UkraineRussia
Clients and Partners (fuel)
Clients and Partners (all stations)
Clients and Partners (Poland Stations)
Clients and Partners (Lamezia, Italy)
BGS – Part of Avia Solutions Group
BGS – Part of Avia Solutions Group
IPOOn the 3rd of March, 2011 shares of Avia Solutions Group were introduced to trading at Warsaw Stock Exchange (ticker-
AVIASG). Avia Solutions group is the first Lithuanian company listed on the WSE and the first foreign company to be listed on the
exchange in 2011.
Thank You!