© 2012 ThoughtWorks, Inc.

The Balanced Team  

Experience Design and Agile

Mike Long

@mblongii #leanux

1Thursday, April 26, 12

© 2012 ThoughtWorks, Inc.

Defending the wrong thing

2Thursday, April 26, 12

This was created by a person working alone on some type of diagramming software tool. It was handed-off to a developer for implementation. It’s probably the wrong design.

© 2012 ThoughtWorks, Inc.

Traditional point-based

Styling Marketing Body Chassis Manufacturing

2x3x4x5x

3Thursday, April 26, 12

In point-based, functions hand-off parts of a single solution to each other, knowing that changes will result later.In point-based, it is more difficult to determine development status from the perspective of one solution point.

© 2012 ThoughtWorks, Inc.

Concurrent set-based

Set of design possibilities

Ideas

Set of feasible designs

Convergence

4Thursday, April 26, 12

With concurrent, each gate obliges every function to report: “A good solution lies within this set of possibilities.”

© 2012 ThoughtWorks, Inc.

Concurrent set-based

Set of design possibilities

Ideas

Set of feasible designs

Convergence

4Thursday, April 26, 12

With concurrent, each gate obliges every function to report: “A good solution lies within this set of possibilities.”

© 2012 ThoughtWorks, Inc.

Concurrent set-based

Set of design possibilities

Ideas

Set of feasible designs

Convergence

4Thursday, April 26, 12

With concurrent, each gate obliges every function to report: “A good solution lies within this set of possibilities.”

© 2012 ThoughtWorks, Inc.

Concurrent set-based

Set of design possibilities

Ideas

Set of feasible designs

Convergence

4Thursday, April 26, 12

With concurrent, each gate obliges every function to report: “A good solution lies within this set of possibilities.”

© 2012 ThoughtWorks, Inc.

Concurrent set-based

If there’s only one solution and we have not established what it will cost to produce, then the set is too small.

5Thursday, April 26, 12

Quote from a Toyota Production Manager

© 2012 ThoughtWorks, Inc.

A better wayProblem

Ideas

6Thursday, April 26, 12

© 2012 ThoughtWorks, Inc.

The design charrette

Palais  des  Études  of  the  École  Na1onale  Superieur  des  Beaux-­‐Arts,  Paris  —  Credit:  WikiCommons

7Thursday, April 26, 12

Thought to originate from the École des Beaux-Arts in Paris in the 19th century, the word charrette is from the French for "cart" or "chariot."

© 2012 ThoughtWorks, Inc.

Pudong, Shanghai, China–1993

8Thursday, April 26, 12

Charrettes take place in many disciplines, including land use planning, or urban planning. In planning, the charrette has become a technique for consulting with all stakeholders.

© 2012 ThoughtWorks, Inc.

Pudong, Shanghai, China–2012

9Thursday, April 26, 12

Charrettes take place in many disciplines, including land use planning, or urban planning. In planning, the charrette has become a technique for consulting with all stakeholders.

© 2012 ThoughtWorks, Inc.

Just a conversation piece

Urban  Planning  Museum,  Pudong  scale  model—  Credit:  WikiCommons

10Thursday, April 26, 12

Charrettes take place in many disciplines, including land use planning, or urban planning. In planning, the charrette has become a technique for consulting with all stakeholders.

© 2012 ThoughtWorks, Inc.

Inquiry through design

ThoughtWorkers  —  Credit:  Mike  Long

11Thursday, April 26, 12

'Inquiry By Design' is characterized by the notion of asking, examining, investigating, questioning and therefore learning through design.

© 2012 ThoughtWorks, Inc.

Visual communication

ThoughtWorker  Sketching  –  Credit:  Mike  Long

12Thursday, April 26, 12

Visual communication.

© 2012 ThoughtWorks, Inc.

Collaboration commitment

Engage with an open mind Check your ego at the door Leave your preconceptions behind Listen, then respond Acknowledge the contributions of others All ideas have value Enjoy this moment Think outside of …everything you know No filters, let it flow Begin with the end in mind

13Thursday, April 26, 12