BackupExecContinuous ProtectionServer12Quick...

Backup Exec Continuous

Protection Server 12 Quick

Installation Guide

12666671

Quick Installation Guide

The software described in this book is furnished under a license agreement and may be used

only in accordance with the terms of the agreement.

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Quick Installation Guide

This document includes the following topics:

■ Before you install

■ System requirements for the product

■ Performing an initial installation

■ Push-installing Continuous Protection Server components

■ Upgrading to Continuous Protection Server 12

Before you installYou should do the following tasks before you install Continuous Protection Server:

See “Guidelines for installation” on page 8.Review the guidelines for installing

Continuous Protection Server for

information about the order in which

the components should be installed.

See “Checking your environment before

installation” on page 8.

Run the Environment Check tool to

check for issues that could affect the

installation.

See “Upgrading to Continuous Protection Server

12” on page 27.

If you are upgrading from a previous

version, review the product

documentation for any compatibility

issues that could affect the installation.

See “File system filter driver compatibility”

on page 10.

Review the Readme file for information

about incompatible products that

should be turned off or uninstalled

before you install Continuous

Protection Server.

See “Understanding the Continuous Protection

Server service account” on page 10.

Review the product documentation for

information about setting up the

service account for Continuous

Protection Server.

See “System requirements for the product”

on page 11.

Verify that the systems on which you

want to install Continuous Protection

Server and its components meet the

system requirements.

See “Firewall support ” on page 15.Configure your firewall to allow traffic

through the ports that are used by

Continuous Protection Server.

Guidelines for installation

You should install Continuous Protection Server as follows:

■ Install the Continuous Management Service and an Administration Console

before you install other Continuous Protection Server components.

■ You should install the Continuous Management Service and the Administration

Console on a dedicated server if possible.

See “Performing an initial installation” on page 17.

■ Use the Administration Console to push-install additional Administration

Consoles and Continuous Protection Agents to other Business Servers or

Protection Servers.

See “Push-installing Continuous Protection Server components” on page 24.

■ As necessary, use the Administration Console to install additional components.

Checking your environment before installation

The Symantec Backup Exec Environment Check tool lets you assess your existing

hardware and software resources for compatibility with the Continuous Protection

Server software installation.

The Environment Check tool assesses and reports on the following pre-installation

configurations:

Quick Installation GuideBefore you install

8

■ If the computer meets the minimum requirements for installation, such as the

operating system, disk and memory space, and sufficient logon account

privileges.

See “System requirements for the product” on page 11.

■ If third-party software that uses Continuous Protection Server ports is

configured correctly.

■ If required components are installed, and if they are versions that are

compatible with Continuous Protection Server.

■ If previous versions of Continuous Protection Server are installed.

■ If storage device hardware and associated drivers are properly installed and

recognized by the Windows operating system.

Table 1-1 lists the results that are reported for each flagged item.

Table 1-1 Results of flagged items

ResultFlagged item

There are no incompatibilities to prevent the Continuous Protection

Server installation. For hardware, this result indicates that the

hardware configuration is recognized by Continuous Protection Server.

Passed

An incompatibility with Continuous Protection Server exists, but can

be resolved. Or, a condition of which you should be aware.

Warning

An incompatibility with Continuous Protection Server exists, and the

installation failed. Some action is required before you can successfully

install Continuous Protection Server.

Failed

Although the Environment Check runs automatically during installation, you may

want to run it manually before installing Continuous Protection Server or before

backing up data with Continuous Protection Server.

To check your environment before installation

1 In the CD browser, click Installation, and then click Start the Backup Exec

Continuous Protection Server Environment Check.

2 Click Next.

3 Select one of the following:

Checks the configuration of the local computerLocal Environment Check

Checks the configuration of a remote computerRemote Environment Check

9Quick Installation GuideBefore you install

4 Click Next.

5 If you checked Remote Environment Check in step 3, do one of the following:

■ To select the name of computer from a list, click Add Server FromList.

Select the computer from the list, and then click Next.

■ To add the name of a computer manually, click Add ServerManually.

Type the name of the domain and the computer name, and then click OK.

Type the user name and password for this computer, and then click OK.

■ To remove the name of a computer from the list of computers on which

the Environment Check will run, select the computer from the list, and

then click Remove.

6 Review the results of the Environment Check, especially those items that

were flagged as Failed or Warning.

To save the results of the Environment Check, check SaveResults To.

7 To change the location where the Environment Check results are saved, click

Change Path to browse to a new location.

8 Click Finish.

File system filter driver compatibility

Software that uses file system filter drivers, such as disk defragmenter utilities,

certain open file agents and some virus protection software, cannot be used with

this product as there could be conflicts with the CPS file system filter driver.

If an incompatible product is found on a CPS server, starting both CPS and the

incompatible product could cause the system to become unstable or crash. Likewise,

enabling both products at system start time could prevent the system from

starting. System Restore allows the system to return to its previous configuration.

You must remove incompatible products or make them unavailable before you

install CPS. If CPS is already installed on the system, do not enable or start the

other product while CPS is running.

For more information, see the Readme file accompanying this release for the most

current list of products with incompatible filter drivers.

Understanding the Continuous Protection Server service account

Some CPS services are run in the context of a user account that is configured for

the CPS system services. To specify an account for CPS, enter a name and password

of an Administrator account for the CPS services to use.

Quick Installation GuideBefore you install

10

The services will not start if the account password has expired. Also, if the services

try to start too many times with an expired password, the user may get locked out

of the account.

If the computer that is hosting the CPS services is in a domain, enter a Domain

user’s account. The CPS installer adds the account to the local Administrator’s

group.

If this computer is in a workgroup, enter an Administrator’s account, or an

equivalent account that is part of the Administrator’s group on the computer.

The account that is designated for the CPS services (whether it is a new account

or an existing account) will be assigned the following rights:

■ Log on as a service.

■ Administrator rights (provides complete and unrestricted rights to the

computer).

On a computer running Windows Server 2003, you cannot install CPS using a

service account that has a blank password. If you attempt to do so, an error

message is displayed. You can configure Windows to allow for blank passwords.

For more information, see the Windows documentation.

The account that is used must be valid on each node in the Backup Group. This

account may require establishing a Domain Trust relationship.

If a cross domain trust exists between the computers push installing from and to,

the account that is running from the installing computer must be present in the

local administrators group of the computer being push installed to.

When operating in a workgroup environment, all nodes in the backup group must

run in non-secure mode. (Pre and post-job scripts run under the service account,

although additional rights may be required.)

System requirements for the productTo install and use this product, your hardware and software requirements must

meet the minimum requirements for each Continuous Protection Server

component.

Actual production requirements may require greater resources than the noted

minimum requirements. Additionally, where several components exist on the

same server, the requirements are cumulative.

See “System requirements for Business Servers” on page 12.

See “System requirements for Continuous Management Service and Protection

Servers” on page 13.

11Quick Installation GuideSystem requirements for the product

See “System requirements for Administration Console” on page 13.

See “System requirements for Web Restore Server Component” on page 14.

See “System requirements for Indexing Component” on page 15.

See “System requirements for Backup Exec Retrieve” on page 15.

See “Firewall support ” on page 15.

System requirements for Business Servers

Business Servers store data that is routinely used and saved by users to file servers,

and that is backed up to a Protection Server.

Table 1-2 lists the system requirements for Business Servers.

Table 1-2 System requirements for Business Servers

RequirementsComponent

This component is supported on the following operating systems:

■ Microsoft Windows 2000 Server with Service Pack 4

■ Microsoft Windows 2000 Advanced Server with Service Pack 4

■ Microsoft Windows Server 2003 x64 Editions

■ Microsoft Windows Server 2003 (including R2, but not Data Center) with Service

Pack 1

■ Microsoft Windows Server 2003, Small Business Server with Service Pack 1

■ Microsoft Windows Storage Server 2003 with Service Pack 1

■ Microsoft Windows Server 2008, including Windows Server Core

Supported Operating

Systems

512 MB, 1 GB recommendedRAM

25 MBDisk Space: Continuous

Protection Server Software

100 MB (10 GB or more recommended)Disk Space: Journals

100 MBDisk Space: Logs and Alerts

100 MB or more depending on server configuration (minimum 1 GB recommended

if backing up System State)

Disk Space: Named Objects

Uninterruptible power supply (UPS) such as battery backup power, recommendedUPS

Microsoft Data Access Components (MDAC) version 2.5 or laterUtilities

Quick Installation GuideSystem requirements for the product

12

System requirements for Continuous Management Service andProtection Servers

Data is backed up from Business Servers to Protection Servers.

Table 1-3 lists the system requirements for Continuous Management Server and

Protection Servers.

Table 1-3 System requirements for Continuous Management Service and

Protection Servers


The Continuous Management Service and Protection Servers are supported on the

following operating systems:

■ Microsoft Windows Server 2003 x64 Editions

■ Microsoft Windows Server 2003 family (including R2, but not Data Center) with

Service Pack 1

■ Microsoft Windows Server 2003, Small Business Server with Service Pack 1

■ Microsoft Windows Storage Server 2003 with Service Pack 1


Supported Operating

Systems


58 MBDisk Space: Continuous

Protection Server Software

100 MBDisk Space: Logs and Alerts

1 GB or more as requiredDisk Space: Indexing

Component

The Protection Server should have at least four separate volumes for ideal

performance, such as the following:

■ System volume

■ Journals volume

■ Backup destination volume

■ Snapshot storage volume for backup destination

Volumes

Uninterruptible power supply (UPS) such as battery backup power, recommendedUPS


System requirements for Administration Console

Any number of Administration Consoles may be installed in the Backup Group.


Table 1-4 lists the system requirements for the Administration Console.

Table 1-4 System requirements for Administration Console


The Administration Console is supported on the following operating systems:

■ Microsoft Windows 2000 Professional with Service Pack 4




Service Pack 1

■ Microsoft Windows XP Professional

■ Microsoft Windows XP Professional x64 Edition


Supported Operating

Systems

512 MB, 1GB recommendedRAM

35 MB for Console alone, plus the following:

■ 250 MB for 32-bit push-install files

■ 275 MB for 64-bit push-install files

10MB for Settings Utility, plus (if not already installed) the following:

■ 300 MB for .Net framework 2.0 (32-bit version)

■ 600 MB for .Net framework 2.0 (64-bit version)

Disk Space

Microsoft Data Access Components (MDAC) version 2.5 or later.

Net Framework 2.0 is installed for Settings Utility, if needed

Utilities

System requirements for Web Restore Server Component

Web Restore Server component is installed on the computer that hosts the

Continuous Management Service.

Table 1-5 lists the system requirements for Web Restore Server Component.

Table 1-5 System requirements for Web Restore Server Component

DescriptionItem


25 MBDisk Space: Installed

Software



14

System requirements for Indexing Component

The Indexing Component is installed with each Continuous Protection Agent.

Table 1-6 lists the system requirements for Indexing Component.

Table 1-6 System requirements for Indexing Component

DescriptionItem


40 MBDisk Space: Installed

Software

As requiredDisk Space: Index


System requirements for Backup Exec Retrieve

Backup Exec Retrieve is the gateway by which users access the Web Restore Server

Component to retrieve files.

Table 1-7 lists the system requirements for Backup Exec Retrieve.

Table 1-7 System requirements for Backup Exec Retrieve

DescriptionItem

Backup Exec Retrieve is supported on the following operating systems:

■ Microsoft Windows 2000 Professional with Service Pack 4




Service Pack 1

■ Microsoft Windows XP Professional Service Pack 1 or later

■ Microsoft Windows Vista


Supported Operating

Systems

Internet Explorer (6.0 or later). Backup Exec Retrieve also works with other Internet

browsers, although screen layouts and other functionality may vary.

Supported Browsers

Firewall support

Firewalls must be configured to allow the following ports through to support

Continuous Protection Server. CPS automatically creates a firewall exception list.


If any of the default port settings are changed on one computer, they must be

changed on all computers in the Continuous Protection Server Backup Group.

Warning: Incorrectly editing registry keys may severely damage your system.

Before making changes to the registry, you should back up any valued data on the

computer.

Table 1-8 lists the default port settings for Continuous Protection Server.

Table 1-8 Default port settings for Continuous Protection Server

Editable Registry KeyPort TypeDefault PortNumberService Name

HKLM\Software\Symantec\ENL\Network.TCPIPUDP1804Network Helper

Service (ENL)

HKLM\Software\Symantec\Backup Exec

CPS\Parameters\Communications\FFXport

TCP20481CPA Data


CPS\Parameters\RPC Interface\RxRsaStaticPort

TCP20483CPA RPC


CPS\Parameters\RPC Interface\RxRmsStaticPort

TCP20485CMS RPC

You can change the Web Restore Server Component

port numbers.

For information about how to configure the Backup

Exec Continuous Protection Server Web Server, go to

the following URL:

http://seer.entsupport.symantec.com/docs/278249.htm

TCP8181Web Restore Server

Component (http)

You can change the Web Restore Server Component

port numbers.

For more information about how to configure the

Backup Exec Continuous Protection Server Web Server,

go to the following URL:

http://seer.entsupport.symantec.com/docs/278249.htm

TCP8443Web Restore Server

Component (https)

Additionally, the Continuous Protection Server Services Manager, push-install,

and Settings Utility utilize Windows file sharing (NetBIOS or SMB) ports. In order

for these services to function, you must configure the ports.

Table 1-9 lists the ports that you should not open to the Internet.


16

Table 1-9 Ports that should not be opened to the Internet

Editable Registry KeyPort TypeDefault PortNumberService Name

NoTCP445Windows

(NetBIOS over TCP/IP)

NoUDP

UDP

TCP

137

138

139

Windows

(NetBIOS

Continuous Protection Server also uses the following ports on the local server:

■ 2638

■ 9000-9003

■ 10000

■ 13730

■ 14300

■ 20487

Because these ports are only used on the local server, it is not necessary (or

recommended) that they be opened through your firewall.

Performing an initial installationA typical and fully functional Continuous Protection Server Backup Group includes

the following components:

■ A server that has the Continuous Management Service, the Continuous

Protection Agent, the Administration Console, the Web Restore Server

Component, and Indexing Component installed. This server becomes the central

management point in the Backup Group.

■ A Continuous Protection Agent on each Business and Protection Server with

the Indexing Component installed on each Protection Server.

■ Any number of Administration Consoles.

17Quick Installation GuidePerforming an initial installation

Note: The Continuous Management Service components can be installed on a

Backup Exec server or on a stand-alone server. If Continuous Protection Server

is installed on Backup Exec, then that Backup Exec installation must be upgraded

to Backup Exec version 12. If Continuous Protection Server is installed on a

stand-alone server, then the 12 version of Remote Agent is also installed. A Remote

Agent is not installed on Backup Exec.

The first step in creating a fully functional environment is configuring the server

that hosts the Continuous Management Service. Establishing the Continuous

Management Service is usually accomplished by performing an initial installation

from the CD.

Continuous Protection Server application files that should be installed during the

initial installation include the Continuous Management Service and an

Administration Console. If the server hosting the Continuous Management Service

will also be a Business or Protection Server, a Continuous Protection Agent must

also be installed. The Web Restore Server Component, Indexing Component, and

the SmartLink application are also installed. The Remote Agent is installed

optionally during the initial installation with a Continuous Protection Agent.

Symantec LiveUpdate is installed automatically with an Administration Console.

Firewalls need to be manually reconfigured for CD installation and push

installation. Alternatively, firewalls can be turned off during the installation

process.


See “Understanding the Continuous Protection Server service account” on page 10.

To use the versioning capabilities of Backup Exec Retrieve, Protection Servers

must be running Windows Server 2003.

See “System requirements for Continuous Management Service and Protection

Servers” on page 13.

Note: After installing Continuous Protection Server on a computer running

Windows Server 2003, you might receive an error message that the Network Load

Balancing Service failed to start. Microsoft reports the cause as: “Although network

Load Balancing (NLB) is not currently installed, some NLB registry keys might be

present in the registry.” Although Microsoft Knowledge Base Article 268437

describes the problem as applying to Windows 2000 Advanced Server, the fix also

works for Windows Server 2003.

For more information, see the Microsoft article entitled “Network Load Balancing,

Windows 2000 Advanced Server” at the following URL:

Quick Installation GuidePerforming an initial installation

18

www.microsoft.com

Administrator rights are required on the computer where the software is being

installed when performing a CD installation.

To perform an initial installation

1 Close all other programs that may be running.

2 If Autoplay is enabled, the Install should automatically launch when the

CD-ROM is inserted in the drive. If Autoplay is not enabled, double-click

browser.exe file from the CD-ROM or download directory.

3 Select the language, and then click OK.

4 The welcome screen for Backup Exec Continuous Protection Server CD

provides links to access various areas of the installation CD. After reviewing

the various product information, click Installation.

5 Click Start the Backup Exec Continuous Protection Server Environment

Check, and then click Next.

6 Select either Local Environment Check or Remote environment check.

7 Do one of the following:

■ If the Environment Check does not reveal any issues that may prevent a

successful installation of Continuous Protection Server, click Finish.

■ If the Environment Check reveals issues that may prevent a successful

installation of Continuous Protection Server, correct the issues before

attempting to install again.

8 Select Start the Backup Exec Continuous Protection Server Installation to

install Continuous Protection Server, and then click Next.

Continuous Protection Server will determine whether the computer is a 32-bit

or 64-bit server and install the appropriate version of the software.

9 Review the Continuous Protection Server Installation Wizard welcome screen,

and then click Next.

10 Read and accept the license agreement on the License Agreement screen, and

then click Next.


11 Select one of the following methods to enter license keys, and then clickNext.

In the License Key box, type the license key

number, and then clickAdd. Repeat this step

for each license key for each option or agent

you want to add.

To enter license keys manually

Click Import, and then select the

cpssernum.xml file.

To import license keys from a file

Leave the license key field blank, and then

continue with step 14.

To install an evaluation version

The license keys you entered are saved to the cpssernum.xml file, located in

the Windows or WINNT directory.


20

12 On the Local Features screen, select the Continuous Protection Server

components that you want to install, and then click Next.

Check to install an Administration Console that allows for the management

and monitoring of activities within the Backup Group. This option will also

install Symantec LiveUpdate 3.0.

Administration Console

Check to install the Continuous Protection Server Settings Utility, which

allows changes to be made to various registry settings on this computer.

Settings Utility

If it is not already installed, this option will also install .Net Framework

2.0.

Check this option to install the files needed to push install other

components.

Push install Support

x86 Support to install components needed to push-install to 32-bit

computers.

x64 Support to install components needed to push-install to 64-bit

computers.

Check to install a Continuous Management Service, which must be installed

to create and manage the Backup Group.

Continuous Management Service

Only one Continuous Management Service may be installed in each Backup

Group, and it must be installed before other Continuous Protection Server

components.

The CMS must have a fixed IP address. If the IP address changes while the

CMS is running, the CMS and the Network Helper (ENL) service must be

restarted (for example, net stop RxRMS, net stop Network Helper, net start

RxRMS).

Additionally, if Protection Agents exist on subnets different from the CMS,

the CMS should be registered with the Domain Name Service (DNS).

Check this component to allow end users to view and restore files via their

Web browser.

Web Restore Server Components

Check this option to install a Continuous Protection Agent on the computer.Continuous Protection Agent

A Continuous Protection Agent must be installed on all computers that will

act as Business Servers or Protection Servers.

Check this option to allow files stored on this server to be indexed and

searchable.

Indexing Component

Check this option to perform an install of the Remote Agent on the local

computer.

Backup Exec Remote Agent for

Windows Systems


Check this option to allow for continuous protection of Microsoft Exchange

Servers.

An Exchange Protection Agent with the Continuous Management Service

and a Continuous Protection Agent must be installed on the Backup Exec

media server.

An Exchange Protection Agent must be installed with the Remote Agent

and a Continuous Protection Agent on the Microsoft Exchange system.

If you cannot select this option, check your DNS for proper settings.

Exchange Protection Agent

13 On the Backup Group screen, enter a name of the Backup Group and the name

of the Continuous Management Service, and then click Next.

When you click Next, you may be prompted with a Windows Security Alert

screen with options of Keep Blocking, Unblock, or Ask Me Later. This security

screen is displayed due to the installer looking for an existing Continuous

Management Service that already has the specified Backup Group name

registered. Select Unblock to continue.

14 On the Services screen, enter the credentials for the Backup Exec Continuous

Protection Server Service Account, including user name, password and

domain.

15 Click Next.

16 If a Continuous Management Service was selected for this installation and

the Continuous Management Service server has multiple NIC cards, the

Network Interface Selection screen is shown. Select the Network interface

to use for the Backup Group management and verify the displayed settings.

17 Click Next.


22

18 On the Support Folder screen, accept the default directories or change the

directories, and then click Next.

Select or browse to the directory where

Continuous Protection Server can store

System Information (System State and

Shadow Copy Components) data to be backed

up. The System Cache is a holding area for

the system information and share

information.

At a minimum, System information requires

at least 5 GB of disk space. If the server

performs additional roles, such as also acting

as a domain controller, more space is

required.

System Cache Directory

Select the default journal directory or browse

to another directory to hold the backup

journals. The Journal Folders contain the

dynamic changes of the data that occur

during continuous backups.

Journal Directory

Select the default directory or browse to

another directory to hold the indexing

database. The indexing component holds

indexes of the snapshots that are captured

on the Protection Server.

Indexing Directory

You should install these directories on separate volumes.

19 On the Ready to Install the Program screen, review the selections, and then

click Install.

20 Following the Continuous Protection Server installation, you are prompted

to restart the computer. Click Yes to complete the installation.

If a Continuous Protection Agent was installed, you must restart the server

after the initial installation. The restart ensures that the filter driver is

correctly installed and ensures proper detection of all open files. If you use

the Microsoft Shutdown Event Tracker, you must restart the server manually

after installation.

Viewing installation logs

For installation troubleshooting purposes, you can view the installation logs in

%allusersprofile%\application data\symantec\Backup Exec CPS\logs. On

computers that run Windows Server 2008, the installation logs are located in


C:\ProgramData\Symantec\Continuous Protection Server\logs. The file name is

Cpsinst.log

Push-installing Continuous Protection Servercomponents

After you perform the initial installation, use the CPS Administration Console to

install additional components remotely. Components that may be push-installed

consist of additional Administration Consoles, Continuous Protection Agents, or

both. Any number of Consoles can be installed in the Backup Group, and a

Continuous Protection Agent must be installed on each Business Server and

Protection Server.

If CMS is installed on a computer that runs Windows Server 2008, you can

push-install the CPA and the Administration Console components to computers

that run various operating systems.

Note: You cannot protect a Business Server that runs Windows Server 2008 with

a Protection Server that runs Windows Server 2003. This configuration results

in loss of data.

Table 1-10 lists the operating systems to which you can push-install CPS

components if CMS is installed on a computer that runs Windows Server 2008.

Table 1-10 Components you can push-install from Windows Server 2008

CPS componentOperating system

CPA or the Administration Console. You

cannot install the Administration Console

on a computer that runs the Windows Server

Core installation option of Windows Server

2008.

Windows Server 2008

CPA or the Administration ConsoleWindows Server 2003

CPA or the Administration ConsoleWindows 2000 Server

Administration ConsoleWindows Vista

Administration ConsoleWindows XP

If CMS is installed on a computer that runs Windows Server 2003, you can

push-install the CPA and the Administration Console components to computers

that run various operating systems.

Quick Installation GuidePush-installing Continuous Protection Server components

24

Table 1-11 lists the operating systems to which you can push-install CPS

components if CMS is installed on a computer that runs Windows Server 2003.

Table 1-11 Components you can push-install from Windows Server 2003

CPS componentOperating system

CPA or the Administration ConsoleWindows Server 2003

CPA or the Administration ConsoleWindows 2000 Server

Administration ConsoleWindows Vista

Administration ConsoleWindows XP

Administration ConsoleWindows Server 2008

Firewalls need to be manually reconfigured for CD installation and

push-installation. Alternatively, firewalls can be turned off during the installation

process.


See “Understanding the Continuous Protection Server service account” on page 10.

Administrator rights are required when push installing components to remote

computers, as well as backup rights to the computer hosting the Continuous

Management Service (CMS).

If a cross domain trust exist between the computers push installing from and to,

the account that is running from the installing computer must be present in the

local administrators group of the computer being push installed to.

Push-installing Continuous Protection Server components

1 On the Windows taskbar, click Start > Programs > Symantec > Backup Exec

CPS >Backup Exec CPS Console.

2 On the navigation bar, click Setup.

3 On the task pane, under Server Tasks, click Push install CPS components

usingwizard.

4 Review the introduction on the Welcome to the Push Install CPS Components

Wizard screen, and then click Next.

25Quick Installation GuidePush-installing Continuous Protection Server components

5 On the Select a Computer screen, type or browse to the name of the computer

on which to install the components. Alternatively, type the IP address for the

computer.

If the computer to which the components are installed is located on a different

subnet, naming services such as Dynamic Name Service (DNS) or Windows

Internet Naming Service (WINS) must be established across the routes for

proper product operation and communication to occur.

6 Click Next.

7 On the Select Components screen, select the components you want to install.

By default, all options are pre-selected for installation.

For optimal performance, some Continuous Protection Server components

should be installed in separate volumes from one another. The Journal Folder,

Indexing Component, Backup Destination, and System volume should all be

in separate volumes.

8 Click Next.

9 Enter the Credentials for the Backup Exec CPS Service Account, including

user name, password and domain.

10 Enter the License Key provided, and then click Next.

11 On the Local System Object Cache Path screen, select or browse to the

directory where Continuous Protection Server can store System Information

(System State and Shadow Copy Components) data to be backed up.

The Local System Object Cache is a holding area for the system information

and share information.

At a minimum, System Information will require at least 2 GB of disk space

(larger for Windows Server 2008). If the server performs additional roles,

such as also acting as a domain controller, more space is required.

12 Click Next.

13 On the Select Journal Path screen, select the default journal directory or

browse to another directory to hold the backup journals.

The Journal Folders contain the dynamic changes that occur during

continuous backups.

14 Click Next.

15 On the Select Indexing Database Path screen, select the default directory or

browse to another directory to hold the indexing database.

The indexing component holds indexes of the snapshots that are captured

on the Protection Server.

Quick Installation GuidePush-installing Continuous Protection Server components

26

16 Click Next.

17 Type or browse to the installation path on the remote computer where the

services will be installed.

Installation must occur on one of the drives that are shown in the drop-down

list although the rest of the path may be modified.

18 Click Next.

19 If a Protection Agent is being installed, the server must be restarted for the

installation to complete. Select Restart the computer if required for this to

occur automatically at the end of the installation. If not, the system must be

manually restarted before this server is part of the Backup Group.

20 On the Push Install Summary screen, verify that the settings are satisfactory,

and then click Next.

21 On the Completing the Push Install CPS Components Wizard screen, click

Finish to begin the installation. A screen appears showing the installation

progress.

22 Verify that the Protection Agent was properly installed by noting that the

Business Server shows in the server list on the Servers tab. This step may

take some time due to the configuration and system restart.

The server you add to the Continuous Protection Server Backup Group must

be restarted. If you use Microsoft’s Shutdown Event Tracker, you must restart

the server manually after installation.

Upgrading to Continuous Protection Server 12The Continuous Protection Server (CPS) installer upgrades CPS 11d to CPS 12.

You can upgrade only portions of the CPS products or run CPS 12 concurrently

with CPS 11d.

You can perform a rolling upgrade. A rolling upgrade allows you to upgrade servers

in a backup group one at a time. You can protect all servers in a backup group

during the upgrade process, even though different servers may use different

versions of Backup Exec.

The CMS and the Administration Console can manage servers that run CPS 11d

and CPS 12.

The following combinations of servers can be paired while you perform rolling

upgrades.

■ A Protection Server that runs CPS 11d with a Business Server that runs CPS

11d.

27Quick Installation GuideUpgrading to Continuous Protection Server 12

■ A Protection Server that runs CPS 11d with a Business Server that runs CPS

12 on Windows Server 2003 or previous.

■ A Protection Server that runs CPS 12 on Windows Server 2003 with a Business

Server that runs CPS 11d on Windows Server 2003 or previous.


Server that runs CPS 11d on Windows Server 2003 or previous.


Server that runs CPS 12 on Windows Server 2008.

After CPS 12 is installed on one server, you can use the Administration Console

on that server to install or update Continuous Protection Agents and Consoles to

other remote servers.

Note: When upgrading a CPS database, all job schedules are disabled to allow

Continuous Protection Agents to be upgraded before the Continuous Management

Service attempts to start the scheduled jobs. As soon as the Continuous Protection

Agents are upgraded, the job schedules must be re-enabled from the Console.

To upgrade to Continuous Protection Server 12

1 Before performing the upgrade, close all other programs that may be running.

2 Insert the Continuous Protection Server 12 CD into the CD-ROM drive.

If AutoPlay is not enabled, navigate the installation CD and double-click

browser.exe.

If an earlier version of Continuous Protection Server is detected, a prompt

appears noting that the earlier version must be manually uninstalled before

Continuous Protection Server 12 can be installed.

3 Click Update to continue.

4 If you are upgrading a Continuous Protection Agent, when prompted, enter

the license keys for CPS 12, and then click Next to continue.

The installation wizard detects which earlier components are already installed

on that server, and then updates them to Continuous Protection Server 12.

Quick Installation GuideUpgrading to Continuous Protection Server 12

28

AAdministration Console

minimum requirements 13

BBackup Exec Retrieve


Business Servers

installing 24


Ccomplete installation 17

Continuous Management Service

system requirements 13

Continuous Protection Server

credentials 19

firewall support 15

installation upgrade 27

installing 17

service account 10, 22

cpssernum.xml file 20

credentials

CPS service account 10

installing CPS 19

push installing CPS 25

Ddestinations

installing 17

domain trust 11

EEnvironment Check 8

Evaluation version 20

Ffirewall support 15

Hhardware requirements 13

Iindexing component


Indexing directory 23

installation

about 8

complete 17

Environment Check 8

Evaluation version 20

prerequisites 7

push install 24

upgrading 27

installation logs

viewing 23

JJournal directory 23

Llicense keys 20

local system object cache 26

logs

viewing installation 23

NNetBios 16

Network Helper services 16–17

network load balancing service 18

Pport settings

Services Manager 16

Settings Utility 16

Protection Server


push installation 24

Index

Sservice account 10

System Cache directory 23

system requirements

hardware 13

minimum 11

Ttroubleshooting issues

file system filter drivers 10

services account 10

WWeb restore

server component 14

Windows File Sharing 16

workgroup

environment 11

Index30

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