B4 Magazine Berkshire Issue 4

B 4 Magazine

The Oakley Court’s General Manager, Richard Smith, talks to B4 and certainly covers the ground!

The Queen, Bananas, Medals & more

News from B4’s newest B4 Platinum Ambassadors

The Racecourse Newbury

The BDO Thames Valley Business Barometer

A Quarterly Snapshot

I S S U E 4 W I N T E R 2 0 1 3 w w w . b 4 - b u s i n e s s . c o m

P R • N E T W O R K I N G • C O M M U N I C A T I O N • P R O P E R T Y • R & R • I T

A D V I C E • C O N F E R E N C E • E D U C A T I O N • H E A L T H • M A R K E T I N G • H R

B U I L D I N G B R I D G E S B E T W E E N B U S I N E S S E S

B E R K S H I R E E D I T I O N

So What is B4?

Join the B4Community

B U I L D I N G B R I D G E S

B4 is the fastest growing business to business network, providing over 500 businesses in Oxfordshire, Berkshire andBuckinghamshire with four great platforms to promote and connect their businesses. It's a business network with adifference where we facilitate face to face contact with other Members at B4 events held in iconic locations.

1

3

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4 Effective Platforms to Help You Connect

Why Become a Member?

B E T W E E N B U S I N E S S E S

Memberships are specific to one area, not all, and gives your business a listing in the back of your chosen area B4Magazine. A listing on the business directory of the relevant B4 website but access to all B4 events in all areas (re-strictions may apply due to capacity limitations and we do have some Platinum Ambassador only events). Mem-bers can also promote their status on company e-mails and websites with our new B4 Member icons

Why Not Upgrade to an Ambassador?Becoming an Ambassador gets a face to represent your business in the B4 community, Your chosen Ambassadorwill feature alongside your listing in the magazine directory, on your on line business directory listing and also in theAmbassadors’ section on the B4 website. Being an Ambassador gives you something in common to approachother B4 Ambassadors throughout the network.

The rate to become an Ambassador is £250+VAT per annum.

Join B4 for as little as £150+VAT per annumB4 Membership is based on your number of employees and not the number of staff who could attend events:Rates start at just £150+VAT for sole traders and other single person entities.Rates increase to £250+VAT for 2 to 5, £375+VAT for 6 to 20 and so on. See www.b4-business.com for full details.

What about Editorial in the Magazine?

Get Connected to our Growing Community Now:Call Us Now - 01865 742211

Looks complicated? Well it's not! We can set you up to have your picture taken at our associate's studio. We canget one of our freelance PR or Editor to interview you. You have Full Editorial Control so, nothing's printed withoutyour agreement. Editorial pages start at £500+VAT and we can do almost all of it for you! Just ask!

Become a B4 Member in less than 24 hoursHere's what we need to get you started:1. Your Logo - high quality is a must and in one of the following formats: jpeg, eps, pdf, ai2. Between 50 and 300 words about your business - See the website for some great examples3. Basic contact details - Basic contact details e.g. Address, telephone number, email address

Our system will automatically generate a user name and password (which you can change) and you are ready toput up your first Press Release. But Don't Worry! There's a helpful online guide to assist you and we're always atthe end of the phone.

B4 Magazine - Packed with great features, news and promotional articles mailed free to 3,000 businessdecision makers (separate circulation of 3,000 in each county)1

B4 Website - Upload press releases direct to the site and promote forthcoming events and seminars. AllB4 articles printed are uploaded to the business directory on the site.2

B4 Events - Meet other B4 members at high quality B4 events in Oxfordshire, Berkshire and Bucking-hamshire...Why not even bring a guest?3

B4 Workshops - Promote your business to other B4 members at our workshops, a great way to get yourmessage across.4

Welcome to Issue 4.

We have recently held a B4 event at Williams F1 in Oxfordshire which was attended by over 240 members

of the growing B4 community, which now includes over 600 businesses in the Thames Valley.

The event encapsulated everything that B4 is becoming – a fantastic platform for businesses in the Thames

Valley to meet, face to face, and do business. We had businesses of all sizes, from sole traders to national

organisations, from a wide range of sectors, but, most importantly, we had businesses from different

counties making connections.

In the past few months, I have had more people talk to me about the positive outcomes from being a B4

member than ever before. I am hearing about plenty of instances where members have chosen other B4

members because of that simple fact. They feel a B4 membership gives a certain level of endorsement,

or they have met the other member in question at an event which has given them confidence to do

business with them. That’s how B4 can work for you, it can help put your business in the spotlight in the

magazine, on line and face to face and that’s half the battle. The rest is down to you.

As the year draws to an end we look back on our launches in Berkshire and Buckinghamshire in 2012

knowing that there is so much more to do in both areas before we can begin to reflect the success B4 has

enjoyed in Oxfordshire over nearly seven years. It is coming, and the more we can get businesses working

with each other across the network, confidence will continue to grow that B4 can secure your company

results. Why not give me a call personally and I will be delighted to explain how your business can benefit

from B4 membership.

In this issue of B4 Buckinghamshire, we welcome Richard Smith, General Manager of The Oakley Court

Hotel. We enjoyed a wonderful event at this fabulous property in Windsor earlier this year and look forward

to May 9th when The Oakley Court will host one of our four B4 Ambassadors Events – details regarding

registration will be announced soon.

If you would like to attend a B4 event in Berkshire, why not join us at Newbury Racecourse on January

16th? More details can be found at www.b4-business.com in the B4 Events section.

Enjoy B4 and all the best for 2013.

Welcometo B4

B4 Magazine was established in 2006 to provide Oxfordshire businesses with a clear voice to raise theirprofile and to help businesses connect. With B4 Berkshire, we hope to achieve greater success now thatthe model has been established and refined. Direct mailed to three thousand business decision makersin Berkshire every quarter, and with a further four and a half thousand copies circulated to key outlets,featured businesses and made available at B4 events, we hope to make a mark in Berkshire businesses.

B4 is funded by paid for display advertising and editorial, although some editorial is granted withoutcharge at the discretion of the Editor. Please call us to find out how you can connect with our networksin Oxfordshire and Berkshire. See more at www.b4-business.com which will give you access to both Ox-fordshire and Berkshire networks, and now also Buckinghamshire.

WHY NOT FOLLOW B4 MAGAZINE ON

www.b4-business.com

ContactsIf you want to contact B4 MagazineTelephone: 0118 317 7183E-mail: [email protected]

PublisherB4 Magazine is published byDesigns On Ltd, The Firs,Headington Hill, Oxford OX3 0BT

ChairmanColin [email protected]

EditorRichard [email protected]

Events DirectorTina Rosser

Client Services DirectorJohn F [email protected]

Art EditorRob [email protected]

Assistant EditorLorna [email protected]

ProofreaderSue Rosser

Editorial Contributors

Ashley MerryEliott BenoistEmma WattsGeorge WalkerGeorge RamsayJames WhiteJane ReayJess HoutbyJo WillettLouise EsplinLucy Holmes

B4 Photography

Carli Adby of ADBY CreativeRichard ShymanskyStudio 8 www.studio-8.co.uk

Studio Photography

Richard Shymansky of www.hillsandsaunders.co.uk

Subscriptions

For free Subscription, please contact:Telephone: 0118 317 7183E-mail: [email protected]

Each business with a Berkshirepost code is entitled to one free copyper issue. For additional copies and forbusinesses outside of Berkshire, there isan annual subscription charge of £25.

© Designs-on Ltd and B4 Magazine.Whilst every attempt has been made toensure that the content of this publication isaccurate and correct in every way, thepublishers cannot be held responsible or liablefor any inaccuracies or errors within thepublication. Information reproduced from thispublication is permitted with the expresspermission of the publisher and theadvertiser, where relevant. All information iscorrect at time of going to press.

B4 Magazine is printed by

About Magazine

Richard Rosser Editor

www.stonestheprinters.co.uk

26. GrantThorntonTax for Entrepreneurs Explained

46. Lloyds TSBWith Area Director,Paul Smart

32. Pitmans Mr Smith and theThought Police

42. ReadingCollegeThe Reading CollegeProgramme

Inside

18LEAD18 The Queen, Bananas, Gold

Medals and Rocky Horror:All in a day's work for The Oakley Court'sGM, Richard Smith

20 The Oakley Court: Need a break?Need a venue? The Oakley Court has it all

38 Reading 107: A Truly Local Story

50 Platinum Ambassador Spotlight:David Robertson, Commercial Director,Buildbase

62 Mixing Business With Pleasure:Entrepreneur Bob Walton talks to B4 aboutThe Nth Degree Club

www.b4-business.com6

11NEWS11 B4 News

14 IOD News

16 FSB News

34 The Racecourse Newbury

20SPOTLIGHT

22ADVICE22 Coutts: The outlook for the

Eurozone and the UK economy

26 Tax for Entrepreneurs Explained:With Grant Thornton's Vicky Lad

30 Pitmans LLP: Mr Smith and theThought Police

40 BDO: A Quarterly Snapshot: The BDOThames Valley Business Barometer update

44 Manches: Preventing and Responding toProblems with Squatters

42EDUCATION42 What Employers Can Gain From

Work Experience:The Reading College Programme

55EDUCATION55 And The Winner Is?:

Intouch CRM wins The Software SatisfactionAward

75CONTACTS

www.b4-business.com 7

B4 contents32TRAVEL32 Are you concerned about your

exposure under CorporateManslaughter Laws?:Ultimate Car Control UK Ltd

64SERVICES64 Strangebrew:

Potent and intoxicating but reassuringlyinexpensive

70HR70 HR2YOU:

Showing no signs of letting up withcontinued expansion

46FINANCE46 Open and Ready for Business:

With Paul Smart, Area Director forLloyds TSB Commercial in theThames Valley

47 Lloyds TSB Commercial: Driving New Business ThroughAccess to Finance

48 Future Looks Healthy forBurnham Medical Centre: Thanks to a £1 million loan fromLloyds TSB Commercial

28R&R28 Browns:

Simple, classic and freshly prepared

36 The Vineyard: 100 Wines To Enjoy ByThe Glass

53 The Beetle and Wedge:Fine dining by the river

56 Sign-up for B4 Box Office: Why be sofa bound when you can enjoy live

events in style?

58 Reading FC: There's no better place to entertain in the

Thames Valley

60 'Mal':Dare to be different in 2013, keep it local

66 Lancaster London: The best views intown? Probably!

72 The Old Swan and Minster Mill:Just a short drive from Berkshire you will findthis haven, immerse yourself in its tranquility

B4 Platinum AmbassadorsWe would like to thank our B4 Platinum Ambassadors for supporting B4 Berkshire, Oxfordshire and Buckinghamshire. To find out more about joining them and over five hundred B4 Member companies, please call us on 0118 317 7183.

B U C K I N G H A M S H I R E

B E R K S H I R E

Residential Letting · Property Management

meetoxfordshire

D E S I G N & P R I N T

With annual memberships starting at £150+VAT*, entitling you to a business directory listing and unlimitedpress release, event, job vacancy and offer uploads, it’s no wonder our membership is increasing daily.Members are also invited to events in all B4 areas, up to 12 per annum. Call us now on 0118 317 7183 tobook your membership or e-mail [email protected] for more details. The B4 Website – the most efficient way to network your business from your PC!

*Quoted rate is Membership for single person businesses. Rate increases for 2 to 5 employees to £250+VAT, 6 to 20 employees to £375+VAT per annum, £500+VAT for 21 to 50, £900+VATfor 51 to 100 and £1200+VAT for over 100 employees. The Ambassador scheme is separate and subject to a different charge.

B 4

O X F O R D S H I R E

The Oakley Court Hotel has vast experience of hosting major conferences in stunning

surroundings making it an inspired choice of venue. Hold your conference at Oakley Court

and you’ll impress, captivate and inspire your delegates.

We guarantee the very best in service standards offering conference suites and executive

boardrooms within a prestigious location. Our unique rooms range from original rooms in

the Mansion House which are over 150 years old with high ceilings and original features, to

a purpose built function room called The Boathouse on the banks of the River Thames.

It’s not only the picturesque riverside setting that creates the wow factor; extensive leisure

facilities, fine dining and impeccable service all play their part in creating a memorable

conference.

An inspired choice of venue

At A Glance

Dedicated Meeting and Conference

Coordinators

rence facilities for up to 170

Executive boardrooms for 4 – 30

Extensively equipped to meet your

requirements

rence café

Training

Tailor made all inclusive packages

rt

ry water

ry kit

re facilities for overnight

delegates – indoor pool, gymnasium,

tennis and 9 hole par 3 golf course

The Oakley Court, Windsor Road, Water Oakley, Windsor SL4 5UR. 01753 609988

www.principal-hayley.com/theoakleycourt

Accountancy and business advisory firm BDOLLP has appointed a former London partner,Danny Dartnaill, as the partner to lead itsBusiness Restructuring team in Reading and theThames Valley area.

Danny has specialised in insolvency, businessrestructuring and turnaround work for more than 12years and has spent the last nine years workingfrom the firm’s London office.

Danny comments: “BDO has a fantastic, well-established and respected team of restructuringprofessionals in Reading and I’m excited about theopportunity of leading the team here. Reading andthe surrounding area is a strong market in its ownright, very distinct from London, with its ownnetwork of advisors and professionals”.

Commenting on the economic environment, Dannysays: “The market’s elusive search for growthcontinues to present a challenging landscape for UK

businesses, especially in the mid-market andDirectors should not be embarrassed to seek helpor guidance in these difficult times.”

“Genuine restructuring will continue to play a hugerole over the next few years and I would urgebusinesses to take stock of their financial positionand operational performance, and seek advice ifthey have concerns.

“The winners will be those who accept that theeconomy is not going to bounce back in the short-term and, in the context of this new norm, takeaction.” He went on to say that the key to successin current markets is based on consumer value,client service, innovation and adaptability.

Danny will work closely alongside businessrestructuring directors Tim Townley, Andy Smith,David Smithson and Matthew Fox.

www.bdo.co.uk

BDO’s Danny Dartnaill to lead the way in new role


B4 newsDefence and aerospace lawyer Christian Davieshas joined Reading law firm Morgan Cole.

Having qualified in 2006, Mr Davies previouslyworked in Abu Dhabi for Presidential GuardCommand of the UAE Armed Forces (previouslyknown as Special Operations Command) advisingon technology procurement and outsourcingprojects.

Specialising in IT, communication, defence andbusiness process outsourcing (BPO) transactions,

Mr Davies has particular experience advising ontechnology procurement, managed equipmentservices, software licensing and outsourcing. Heis a member of the Society of Computers andLaw and ECTI Accredited Export ComplianceProfessional-ITAR (Defence Trade Controls).

www.morgan-cole.com

Lift off for Morgan Cole with new defence and aerospace lawyer

Find out everything you need to know aboutchoosing, installing and maintaining NaturalStone.

18th & 19th January 2013 Kings Worthy,Winchester.

Friday 18th - Architects and Interior DesignersCPD seminars:• The importance of correct sealing and maintenance of Natural Stone – Fila• Sustainability of Natural Stone – Stone Federation of GB• Wet‐room construction – Marmox

CPD attendance is FOC to RIBA members. Space islimited, please book early to avoiddisappointment.

Saturday 19th– Public Day• See our Stone Masons at work• Bring your plans and discuss your next project withour experienced installations team.• Browse our extensive library of marble, limestone,slate and other stone samples.• Get advice from the experts on all aspects ofsealing, maintaining and restoring natural stone.

Locally sourced refreshments will be served on bothdays.

Please call Steve or Denise at Amarestone on 0845260 80 70 or email [email protected]

www.amarestone.com

Amarestone’s ‘Stone Design Studio’ Grand Event

B4 OXFORDSHIRE EDUCATIONThe Business of Education will be circulated to 9,000business decision makers in the Thames Valley, insertedinto the first editions of B4 in 2013. A mixtureof educational establishments and businesses willbe included in the publication, providing eachwith the opportunity to promote how they interactwhilst at the same time promoting, for educationalestablishments, their facilities, courses, performanceand other points of interest and, for businesses, andoverview of what the company does and otherpoints of interest.

There is no fixed structure to this publication, soalthough the following points are suggestions of contentthat could be included, they are by no means definitive and eacheducational establishment and business can promote itself how it wishes inorder to get its message across.

Please see overleaf some examples of editorials which have featured in previous editions of B4Oxfordshire, Berkshire and Buckinghamshire.

You can view these articles in full on line by visiting the article archive at www.b4-business.com for each county website.

• About the establishment• Quotes from or interview with the Head or Principal • How the establishment interacts with the local business community• How local businesses can interact with the establishment• Courses on offer – MBA, even courses in self improvement• Benefits of a student attending the establishment• Outcomes of a student attending the establishment• Section on League Tables (if relevant)• Quotes from students• Images of the establishment• Partners the establishment has worked with in the local businesscommunity with case studies

FOR EDUCATIONAL ESTABLISHMENTS

• About the business• Quote from or interview with the Chief Executive or StudentProgramme Director• How the business interacts with the local educational community• How local educational establishments can interact with the business• Benefits of students working with the business• Quotes from students who have worked at the business or currentemployees who joined, initially, as students • Typical opportunities available to students• Educational establishments the business has worked with in the localcommunity with case studies

FOR THE BUSINESSES

T O B O O K O R F O R M O R E I N F O R M AT I O N , C A L L B 4 O N 0 1 8 6 5 7 4 2 2 1 1 T O D A Y

THE BUSINESS OF EDUCATIONI N A S S O C I A T I O N W I T H B 4 M A G A Z I N E

Book yourplace now

E


B4 newsThe Dorchester has kicked off the festiveseasonwith the unveiling of a children’sSweetEmporium and gingerbread replica of thehotel for Christmas, 1:100 the size of theactualbuilding. Children visiting the hotelduringDecember will also be swept into amagical experience at the Sweet Emporium by‘Sweets in the City’ tucked inside a festive nookin the lobby.

The gingerbread model of the hotel wasconstructed directly from the original blue printproduced by The Dorchester’s architect when the

hotel first opened in the 1930s. 200 pats of butterwere used in its creation, alongside icing sugarsnow and pastillage (decorative icing) used toportray distinctive features such as architectural ‘D’at the top of the building. Adding a little Dorchesterglamour, backlit silhouettes suggest scenes thatmight be taking place behind the hallowed walls,such as guests getting ready to go out, childrenreceiving presents and figures dancing the nightaway…even Father Christmas can be spotted.

www.thedorchester.com

The Dorchester Unveils Festive Gingerbread Replica Of Hotel

The Racecourse Newbury in Berkshire is notonly a top sporting venue but also a first classconference & events venue. Home to thefamous Hennessy Gold Cup, Newbury offerssome of the best horseracing in the country withraceday hospitality to match. Join us for the firstB4 event of 2013 for a day’s racing andnetworking.

This is a great opportunity for members from allareas to meet eachother as the event is open to allB4 Berkshire, Oxfordshire and Buckinghamshiremembers and their guests. If you’re not a B4member already, come and join us as our guests

to find out more about B4 and network withexisting members.

Just open to 100 and just under 50 placesremaining at time of going to press. Register atwww.regonline.com/B4NewburyRacecourse.

Event times: 12.30pm to 4.30pm

For details about a coach being organised fromOxford, please contact [email protected]

B4 Berkshire Event at Newbury Racecourse – 16th January, 2013

This is a three-night celebratory affair andbeginswith Christmas Afternoon Tea and pre-dinner champagne on arrival, followed bydinner in either The Barn or Restaurant CoworthPark – depending on guests’ preference - onChristmas Eve, ending with a car transfer toSunningdale Parish for Midnight Mass.

The following two days include festive breakfasts,lunches and dinners, tea and cakes servedalongside entertainment by Coworth Park’s pianist.The Tower House cinema will be showing theQueen’s speech; complimentary ChocolateMasterclass with the hotel’s chocolatier and a WineTasting Masterclass available for adults on BoxingDay, while kids can attend a cookie decorating classin the hotel’s kitchens; a behind-the-scene tour ofthe hotel; nightly story time with cookies and milkfor young guests; membership to the dedicatedCoworth Park Kids club and much more. ‘Christmasat Coworth Park’ is available from Monday 24thDecember 2012 and starts from £390 inclusive of

VAT and breakfast per person per night with diningin The Barn; and from £450 inclusive of VAT andbreakfast per person per night with dining inRestaurant Coworth Park.

Just 45 minutes from Central London, DorchesterCollection’s luxury country house hotel and spa,Coworth Park in Berkshire is situated within 240acres of picturesque parkland, making it an idylliclocation for a festive UK getaway.

Throughout December, Christmas Afternoon Teawill be served in The Drawing Room with a choirsinging festive carols during weekend sittings.Seasonal Christmas menus have been designed byexecutive chef, Brian Hughson and will be offeredat Restaurant Coworth Park and The Barn. Non-residents are welcome to join and private dining isalso available upon request.

www.coworthpark.com

Christmas At Coworth Park

newsWith tighter financial constraints and ever-smarter buyers, your customers are likely to besearching the market more keenly than ever forproducts and services that offer best value. Ofcourse, best value doesn’t necessarily meanlowest price and many factors will contribute towhere a prospect places their business.

This subject of value versus price was discussed ata recent Institute of Directors breakfast meeting at

L’ortolan restaurant. Feedback from groupdiscussions was that for most business to businesstransactions, price alone is not the key factor. Valueis really a measure of the benefits we can provideagainst the price to be paid by the customer.However, it’s important to remember that this pricemay not only be financial; it can be other things apurchaser may have to give up, such as spendingtime learning to use new software; the cost ofdisruption during installation of a new product; or

changing to new processes.

In conclusion, it’s not just price but the mismatchbetween value and price that leads to financialunder-performance or, even worse, lost sales.

If you are interested in attending one or our IoDBerkshire breakfasts discussion groups pleasecontact Juliet Rushent [email protected]/berkshire

Words from IoD Berkshire Chairman Value versus Price:

Date: Wednesday, January 23, 2013 Time:18:30 – 21:00Venue: IQ Slough, Marketing Suite, 210 Bath Road, Slough, SL1 3YDPrice: £10 + VAT Members & guests. Nonmembers £20 + VAT

We’re holding a unique event on 23 January 2013at SEGRO which will give you the opportunity tonetwork with IoD members, identify ways tohelp your business develop and get a betterunderstanding on what the Economic outlook mightlook like. During the evening you will hear from

IoD’s Chief Economist, Graeme Leach - What needsto happen to speed up the recovery? Will it happen?What are the threats to recovery? A guide to whatdirectors need to know and how to spot the signsof accelerating or weakening recovery.

Where better to hold the event than with acompany that has shown their confidence inbusiness growth by announcing the largest newdevelopment in the Thames Valley, IQ Slough – adynamic mixed-use office led scheme. Kate Dean,SEGRO’s Regional Director responsible for officeswill tell us about their exciting new 1.6 million sq ft

development as well as other innovative plans tosupport the community such as Slough Aspire, oneof the country’s most innovative training anddevelopment schemes.

IoD Berkshire Events UK economic outlook in 2013/14 - How strong will the recovery be?

Learn how to manage the media and grow your business

14 www.b4-business.com

Berkshire

Driving for the Dynamic DirectorImprove your driving skills & reduce the risk ofaccidents.Date: Thursday, March 7, 2013Time: 13:00 – 16:00Venue: Ultimate Car Control, Transport ResearchLaboratory, Wokingham, Berkshire, RG40 3GAPrice: £110 + VAT Members & guests. Nonmembers £130 + VAT

This course will effectively impart a level of drivingability and safety that most people neverexperience. The DEK (Driver Encoded Knowledge)

program is designed to reduce accidents andhighlight corporate exposure in order that IoDmembers are able to effectively understand thelegal requirements, protect staff and reduce thelikelihood of any potential litigation under TheCorporate Manslaughter Bill.

During the afternoon each driver will drive 5different Jaguar’s including the outstanding XKR andXFR 500 horsepower models. This is a fun practicalcourse for all levels of experience.

Date: Wednesday, February 27, 2013 Time: 18:30 – 21:00Venue: Media First, Holybrook House, 63 CastleStreet, Reading, RG1 7SNPrice: £10 + VAT Members & guests. Nonmembers £20 + VAT

Would you like to generate more local, regional,national or online publicity for your business?Perhaps you want to feel better prepared to handle

the media as part of your crisis management orbusiness continuity plan? Whatever your opinion orexperiences of the media it is vital that you arecapable of delivering your messages to journalistswith confidence, clarity and control. If you don’t -your competition will.

This exclusive networking evening is a uniquechance to explore how your business can benefitfrom engaging with the media. You will hear from

current working journalists, Charles Abel & DominicGreen. You will be given the chance to test yourskills in realistic TV and radio studio environments.


news

18:00 - 20:30, The Indian Lounge, 51-52 Cheap Street, Newbury, RG14 5BXMonday 14th January , Monday 11th February, Monday 11th MarchThis event is held on the second Monday of every month. Price includes a first drink, and Curry Buffet meal. Price: £15.00, payable on the night. Please confirmyour attendance in advance to [email protected]

Since our AGM’s in November, both Reading and West Berkshire and the East Berkshire committees have been busy looking at priorities for the comingyear. Reading and West Berkshire now have a series of regular events; FSB Connections which run on the first Wednesday of each month and theReading and Newbury Curry Clubs which are also monthly events. The FSB Connections event rotates location on a monthly basis between Reading,Newbury and Henley and is primarily a business networking event.

East Berkshire are holding monthly “Meet and Eat” – networking to whet your appetite events in Wokingham and Slough and with some more formal networkingevents across the region. Some are FREE to attend and all events are open to members and non members.

On the policy front, we want to engage more with our local MPs to help reinforce the concerns of our local small businesses. We also want to try to help improvebusiness engagement with the colleges and their students, particularly around apprenticeships.

More information on local policy issues and events can be found at www.fsb.org.uk/thamesvalley Thanks – Richard Knight (Chair of East Berkshire) and Martin Judd (Chair of Reading and West Berkshire)

Newbury Curry Club

18:00 - 20:00, Royal Tandoori, 4 Duke Street, Reading RG1 4RYTuesday 29th January, Tuesday 26th February, Tuesday 26th MarchThis event is held on the last Tuesday of every month. Price includes a first drink, and two courses. Price: £15.00, payable on the night. Please confirm yourattendance in advance to [email protected]

Reading Curry Club

Wednesday 6 February: 18:30 - 20:30, Newbury College, NewburyMeet the FSB - FSB Members Free, Non Members £5.00Wednesday 6th March18:30 - 20:30, Henley River and Rowing Museum, HenleyMeet the FSB - FSB Members FREE, Non Members £5.00

FSB Connections

FSB networking events

6pm to 8pm – second Wednesday of each monthWednesday 9th January, Wednesday 13th February, Wednesday 13th MarchAlways the second Wednesday of each month and the aim for 2013 is to rotate around a number of local restaurants. Always start at 6pm to 8pm. Always £15.Always informal and please email [email protected] for more information or to book in.

Meet and Eat Wokingham

6pm to 8pm – third Thursday of each month17th January, 21st February, 21st MarchAlways the third Thursday of each month and the event is held at the Atrium in Bracknell – on the ring road. This is a FREE event. Tea and coffee is provided andit is an informal event and an opportunity to meet other local like minded business people. Please email [email protected] for more information or to book in.

Bracknell Business Club

7am to 9am – first Wednesday of each month6th February, 6th MarchAlways the first Wednesday of each month and an opportunity to enjoy a great breakfast and great company. Also an opportunity to promote your business andhave an opportunity to have 2 x 5 minute one to ones with someone else in the room. Cost is £15 and you can book in at www.fsb.org.uk.thamesvalley

Hilton Business Breakfast, Bracknell


“ We had a cracking 2012 with the Olympics. We were the base camp for Team GB Rowing and Team GB Canoeing

and the base camp for BOA”


B4 LEAD

THE QUEEN, BANANAS, GOLDMEDALS AND ROCKY HORRORGeneral Manager of The Oakley Court Hotel, Richard Smith, spoke with B4’s Richard Rosser about his career,his personal thoughts on this fabulous hotel and conference centre in Windsor and his plans to help thoseentering the hospitality industry emulate his career path from waiter to general manager.

So, where did it all begin?

“I began by working as a waiter when I leftschool and then joined Whitbread, starting inBristol where I was born and bred. I then movedto The Breadsall Priory Hotel and Country Clubin Derby at a time when the Marriott’s werebeing franchised and embarked upon a periodof moving from one Marriott to another includingGlasgow, Milton Keynes Courtyard by Marriottand then, finally, The Bristol City Centre Marriott,the largest outside of London. During this periodRichard achieved the highest recognition withinthe international Marriott organisation byachieving the Marriott Chairman’s Award forguest service, UK Hotel of the Year and theInternational Hotel of the Year of all MarriottHotels around the world!

“I then had the opportunity to work in the USAand worked there for several years for a Marriottowner in the Chicago area with my family,which was an amazing opportunity. We had awonderful time as a family and the whole workexperience and self development was incredible.

“When the visa, unfortunately, expired, I cameback to work at the Cotswold Water Park FourPillars Hotel – I was the second GM taking overfrom the opening GM. Through The Four PillarsChief Executive, who knew Principal Hayley’sChief Executive, Tony Troy, I then went to workfor Principal Hayley and have been with thegroup for four years.

“It’s been my life and it’s been my career. I metmy wife in the hospitality business; my son isalso now in it, so it all continues and it is a wayof life, it’s not a job, I live and breathe it.”

So how does this incredibly likeable GM sum uphis current establishment, The Oakley CourtHotel?

“The hotel was built in 1859. It was originally ahome, converted to a hotel thirty years ago. BrayStudios, the base for the famous HammerHorror Films, was located next door, and manyfamous films were filmed here such as theDracula films, Frankenstein, Rocky Horror PictureShow, St Trinians, Half a sixpence, The Avengers.

“I do believe because of our unique location on

a great stretch of the River Thames, (we actuallyown ¼ mile of the river edge) that we havesomething really special here. We have thirtyseven acres and our very own nine hole golfcourse!

“We have 118 bedrooms here and our mainfocus is conference and meetings duringthe week, turning into a leisure hotel at theweekends where we are a fantastic location forweddings, a romantic setting beside the river. Wehad a cracking 2012 with the Olympics. We werethe base camp for Team GB Rowing and TeamGB Canoeing. We also had Sir Steve Redgrave,John Inverdale and the rest of the BBC rowingand canoeing commentary teams.

“The hotel saw thirty medals come back fromthe Games and the first GB gold medal of anysport came back here with Katherine Graingerand Anna Watkins winning gold in the women'sdouble sculls. We were delighted to play oursmall role in the Team GB achievements – allthe Athletes were very pleased with the venueas it was their home for several weeks. We fedthem, looked after them, and fed them again!They actually had two breakfasts plus a largelunch and dinner, consuming in excess of 4,500bananas! They were big people – the boys andthe girls! It was so exciting to be at the centre ofthe rowing & Canoeing success and we couldhear the incredible roar of the crowd from EtonDorney, I am really proud of the part we playedto contribute to this experience and to theGames as a whole.”

So what’s so special about The Oakley Courtfor you?

“In my opinion it’s a beautiful, old, quirky buildingwith unique character. The floorboards creak,there are some unusual nooks and crannies andthat adds to its overall appeal. It’s not purposebuilt and that is the joy of the building. It isunique – it has so much heritage. We have therich heritage of the past, the heritage of now andno doubt the hotel will enjoy a rich heritage inthe future. The Queen has visited the hotel inrecent times, with the “Swan Upping” takingplace here, she arrived by boat from her Windsorhome! – we held a “Garden Party” for ourspecial guest, we also invited some local schoolsto be part of this occasion and present to her

majesty some of their work about Swans. Wenow celebrate this special event by holding our“Annual Garden Party” on the same day.

“The hotel continues to re-invent itself for thehere and now. We have installed free wi-fi, flatpanel TV’s and have more investment plannedfor the future with more investment in IT andmore contemporary bedrooms.

“We enjoy good repeat business and we do verywell with Heathrow being so close by and weare a stone’s throw from the M4. We have a lotof blue chip companies coming here year afteryear. They keep coming back because of theservice we provide and the great location – theylove the quirkiness of the hotel”.

“Our performance has been incredible in the lastthree to four years. We have strategicallychanged our business model to protect andenhance our performance. Our trading hasactually increased in the downturn and this hasbeen through a lot of planning and nurturing ofexisting clients”.

“We are also developing our people and havedeveloped ‘YOU’RE ON THE UP!’ – a schemewhich helps our new joiners in 2013 with a ninemodule course which gives those that want tobe in the hospitality industry a firm foundationin the business. Having started as a waitermyself, I know you can go through the rankswithout any off site training. There will be plentyof potential students out there who can’t affordcollege/university and we are showing that thereis another way to succeed in this business.”

If Richard can launch the career of just one moreRichard Smith it will have been a job very welldone.

Make sure you get along to Oakley Court, forbusiness or pleasure, although it’s hard to seehow even business cannot be anything otherthan a pleasure at this incredible hotel.



THE OAKLEY COURTIt was late August and we were making our way down the M4 to Windsor. Ironic really that recent guests at ourdestination, the fabulous Oakley Court Hotel in Windsor, included our victorious Olympic GB rowers. They’d havefared much better in the monsoon conditions which accompanied us throughout our fifty minute trip from Oxford.But as we entered the hotel’s drive and parked outside reception, the clouds cleared and the sun shone on OakleyCourt. Maybe the rowers had left some Olympic gold dust

The Oakley Court, part of the Principal HayleyGroup of hotels, sits amid thirty seven acres ofimmaculately chiselled gardens and lovinglymanicured lawns. There is even a private stretchof the River Thames running past the hotel, sono wonder it is a sought after venue forweddings, celebrations, conferences or shortbreaks.

A short drive to the heart of Windsor, The OakleyCourt is the perfect venue for two, a corporategroup or, as we discovered, a family of four. Wearrived in time to relax in our room – two adjoiningrooms creating a huge space. Ours, well after a fightit was ours, was slightly larger with a huge walk indressing area. The kids had an Oakley Court teddybear on the pillow – a welcome touch, even forfifteen year old boys (yes I know you’ve got it Ed!).

We had time to freshen up and even enjoy a glassof wine, with the compliments of the hotel, andmade our way to dinner. In July 2012, The DiningRoom at The Oakley Court Hotel was awarded aprestigious AA2 Rosette award. Just 10% ofrestaurants nationwide have one Rosette, so thisgives you an idea as to the size of head chef,Michael Mealey and his team’s achievement.

Using locally sourced and seasonal ingredients, itwas obvious to us that the restaurant was a priorityand not an after-thought as in so many hotelrestaurants. Almost full on a Thursday, there wereclearly locals dining in the restaurant which bearstestament to its glowing reputation. The service wasfirst class and the food impressive. During the dayor on warmer evenings, it would be nice to eat alfresco on the terrace overlooking the river.

Between us we enjoyed, for starters, slow cookedchicken terrine with shitake, foie gras and figcompote, oven roasted pigeon with roastedpumpkin, puy lentil and cumin and the childrenwent straight for their main courses off thechildren’s menus (well, Ed actually devoured twohimself – one burger and one chicken!).

For our main courses, Tina chose the 48hr porkbelly with garlic purée, braised red cabbage, sweetparsnip and “crispy crackling”, whilst I had the panroasted cod with red pepper, baby aubergine andchorizo risotto. All plates were cleared – anastonishingly good meal for all of us. We even hadroom to sample the delectable desserts - applemincemeat with pain perdu, cinnamon and toffeeapple, star anise and muscavado mousse with

orange liqueur and glazed Orange and two darkchocolate ganaches with milk chocolate and portice cream.

Pleasantly replete, we went back to the room torelax and slip into a long, comfortable sleep.

Morning was a different day – beautiful blue sky,with the sun beating down on the lawns whereguests were enjoying their early morning strolls. Wehad ordered breakfast in the room and after anassortment of smoked salmon and scrambledeggs, Frosties, apple Danish and croissants, wedecided to go with the flow and walk around thegardens.

As we watched the boats go by, we could fullyappreciate the appeal of The Oakley Court.Relaxing, first class service, excellent food andwonderful facilities. The Oakley Court really leavesyou wanting for nothing.

FACTS ABOUT THE HOTEL

OverviewWith impeccable attention to detail, unbeatableservice and within easy reach of Heathrow and


B4 SPOTLIGHT

London, The Oakley Court is ideal for a range ofdifferent events. Whether you're planning ameeting for 5, a conference for 500 or ateambuilding training day, The Oakley Court has thefacilities and space you need. And with its stunninglocation and tranquil setting, the hotel is a simplybeautiful backdrop for your wedding.

Nearby With local attractions including: Windsor Castle,Ascot Racecourse, Legoland and Thorpe Park andfantastic onsite leisure activities, The Oakley Courtis also the first choice for family breaks andweekend breaks in Windsor.

Meetings & EventsThe Oakley Court is just twenty minutes fromHeathrow Airport and forty minutes from London,making it an ideal location not only for businessmeetings and conferences, but also for entertainingkey clients, product launches or quite simplythanking your team.

Choose from a wide range of flexible spaces able

to cater for five to five hundred people. Traditionalrooms with natural daylight and unique conferencefacilities such as the Boathouse on the river or theWalled Garden, where you can put up a marqueefor up to 500 guests or even land your helicopter.The 7 acre Oakley Court Field is ideal for largerscale team building activities such as quad bikingor clay pigeon shooting.

Leisure FacilitiesRelaxation comes easy to guests with thirty sevenacres of landscaped gardens, leading right up to thesecluded banks of the River Thames. In addition toboat hire, there is also the croquet lawn, thesnooker room and the full facilities of the Oakleafleisure club, including an indoor swimming pooland gymnasium and beauty treatments.

Within the grounds there is a par 3, 9 hole golfcourse, ideal for both beginners and moreexperienced players.

Within the secluded walled garden there are 2tennis courts that have recently been re-surfaced

and upgraded in partnership with Wilson. Racquetscan be hired from the club.

Inspirational TrainingAs a training professional you want the perfecttraining venue in Windsor - The Oakley Courtdelivers.

Ideally situated just minutes from the heart ofWindsor, The Oakley Court incorporates an inspiredsetting with an enviable position close to all majortransport links. Combining stunning Gothicarchitecture and elegant suites, this inspirationaltraining venue combines a first class training venuewith beautiful grounds and a private stretch of theRiver Thames.

Food & DrinkThe Oakley Court is a stunning venue for a privatedinner or celebration for anything up to 180 peoplewithin the hotel, or more within a marquee in thewalled garden and grounds.

Flexible dining options offer a range of styles, froman informal hot or cold buffet, a fine diningcelebration dinner to a full scale gala dinner.Throughout the hotel, special historic features such

as ornamental ceilings, wood-panelled floors andsash windows, and of course the backdrop ofmanicured lawns and the meandering river createa stunning dining setting. Take some time out andenjoy the lounge menu and afternoon teas, orperhaps a beverage from the wide selectionavailable in the stylish and comfortable bar.

Events at Oakley CourtWhatever event you’re planning, at Oakley Court, astunning event venue in Windsor the hotel can helpyou to deliver a night to remember.

The hotel will help you as much or as little as youwant to put together your special event in Windsor.From menu planning to setting up the room,arranging entertainment or theming, the specialevent co-ordinators will work with you every stepof the way. And with the new special eventsbanqueting package the costs are easy to managetoo.


“Relaxing, first classservice, excellent foodand wonderful facilities.The Oakley Court really leaves you

wanting for nothing”

COUTTSB4 were invited to the Coutts branch in Oxford to meet Alan Higgins, the bank’s chief Investment officer for the UKand local client partner Maggie Bradley in advance of a Coutts client presentation at Said Business School. The keytopics discussed were the Eurozone crisis and the outlook for the UK economy, with a particular focus on record lowinterest rates. By B4’s Richard Rosser and Lucy Holmes.

As his job title suggests, Alan is responsiblefor managing the UK-based investmentportfolios at Coutts, although as a votingmember on the Investment StrategyCommittee, he also has a significantinfluence on shaping the bank’s overallglobal investment strategy. With more thantwenty years of experience of managingclient money in the City, Alan has embraceduncertain economic and stock marketconditions before.

We begin our conversation with Greece – a countrythat has been on the precipice of financialmeltdown for more than two years now. TheEurozone crisis it triggered shows little sign ofeasing and its perilous financial state is a hugeconcern - not just for Greece but for all of Europe.

Alan believes that it is absolutely vital that Greecestays in the Eurozone. “Contagion is the key wordwhen discussing Greece,” he said.

He recalls Argentina’s currency devaluation in 2001when its banks were closed for a couple of days.“When they reopened, 10,000 pesos had plungedin value to just 2,000,” he said. “If that happenedin Greece – given 24/7 news on the television andthe internet - investors would immediately rush tofind a safe haven for their euros in Germany, Franceand Spain.

“This will mean those unfortunate enough to havetheir money tied-up in banks will suffer. This iscontagion. You can imagine the BBC interviewingan old Greek lady who complains, ‘‘I had 20,000euros and the government has taken the moneyoff me’.”

Alan draws some comfort from German Chancellor,Angela Merkel, who he believes understands thecontagion risk, hence her support for Greece.

He added: “Not all German politicians are behindGreece and that’s why there’s so much noise aboutthe situation. If Greece pressed ahead withdevaluation, you can just imagine if you lived inSpain, Italy, Portugal or Ireland that you would thinkto yourself ‘I’m not getting paid any interest so Imay as well take the money out of the bank’.”

The Coutts view is that Greece could leave theEurozone - and Alan admitted that if that were tohappen the damage would be very hard to contain.

If Greece exits the euro, other countries couldfollow and that would be “pretty catastrophic”, hesaid.

He added: “Nobody will forget the knock on effectsof Greece leaving the euro. Just imagine if acustomer of ours is looking to buy a villa in Portugalin five years time. They won’t have forgottenGreece and will want the price of that villa to bevery low to be attractive. It’s all very well everyonepredicting Greece will leave because the signs allpoint to it, but the implications and ramifications ofa Greek exit are disastrous, and we at Coutts don’tthink this has been fully appreciated. Weunderstand contagion and think this will prevent aGreek exit.”

Low interest rates here to stayAlan believes that record low interest rates will bearound for many years because inflation andspending cuts will be the tools used to help Britainreduce the deficit over time.

He said: “There seems to be a general consensusthat interest rates will stay low, but our view is thatrates will stay low for multiple, multiple years. It’sone way of paying off debt and the link with Greeceis this… companies, governments, individuals, havetoo much debt…..what can you do? You candefault - Greece has already done that once and itmay have to do so again. Or, you can grow yourway out.

“There are several emerging markets with stronggrowth, and, actually, to be fair, the US has shownstrong growth because taxation revenues havestarted to strengthen. Or you can inflate it away, ashas been suggested in the UK. But not in the1970’s style inflation that a lot of people mightimagine, but more subtly, in fact just like we aredoing now.

“So base rates at near zero, inflation at 2, 3 and4%. If you do that for long enough, that does helpto return the debt. In the UK our deficits are toolarge even for that but a bit of austerity and a bit ofinflation is basically where we are going.”

Alan said that when he talks to clients who want toinvest, he suggests that they should take “anyinteresting source of fixed income they can get”.

Coutts, he said has five portfolios, which includesa portfolio made up of 100% bonds to one which

is invested 100% equities. But its strongestperforming portfolio is focused on bonds and fixed-income - and it’s up about 7% net of fees over thepast year.

He added: “With any bank, you won’t get a returnon instant cash, but most banks will offer ratespaying around four times base rate, includingCoutts, if you are prepared to tie your money upfor a period of time.”

Despite all the gloom, Alan is optimistic that the UKwill avoid another deep recession – even thoughhe admits that the data might hint otherwise.

“The official GDP numbers show economic growthhas been zero or slightly negative for quite sometime. Unemployment has been coming down quitesharply, and unemployment is more reliable thanGDP which is distorted by things like people writingcomputer programmes from home, the new digitaleconomy, things like this which are really difficultto capture in an official GDP.

“Even in 2009, to give you a flavour, GDP growthcame out as -0.4 and the press said we were goingback into recession. Many journalists were saying‘doom and gloom’ but the number today is +0.4and we still don’t have 100% reliable data. We geta swing from negative to positive because we havemore information. So things aren’t good in the UKbut they’re not quite as bad as the GDP dataindicates.”

Alan is favouring equities that pay decent dividendsand that are relatively cheap to buy. “It seems to usthat severe recession isn’t going to take away yourdividends, so the question is whether the priceright.

“In the UK, the dividend yield is, a notunreasonable, 4%, and getting somewhat moretechnical, the price earnings ratio (the price you payfor profits) is about 12 times earnings, which isbelow average.”

Despite the uncertain outlook Alan does not thinkit is an unreasonable time to invest – especially forthose who can afford to take a longer-term view.He believes that the Eurozone will “muddlethrough” and that Germany will pay whatever ittakes to keep Greece in, while low interest rates willbe here for another five years.



B4 ADVICE

Alan Higgins, Chief Investment Officer

“there seems to be a general consensus thatinterest rates will stay low, but our view is thatrates will stay low for multiple, multiple

years”

“We may advise clients to stagger somemoney in, over six months or so. If you arein diversified bonds, we may advise clientsto increase risk a bit and take a bit of goaland equity risk in the portfolios.”

In advance of the Coutts client presentation,Maggie gave an insight into what the Couttsclients have in store.

“Of course everyone wants an answer butthere are no simple solutions. Our clients aregiven advice based on their absolutecircumstances and we have to take manydifferent factors into consideration, such astheir age, their income, tax bracket, whatassets they have already got, what theirexperiences have been. Ultimately, theyhave got to go away feeling very comfortablewith what you’re proposing.”

Coutts, said Maggie, prides itself on the closerelationship it has with its clients and whatmany need is reassurance.

She added: "We have very specialisedservices in terms of investments. I think alarge proportion of our clients are looking forsomeone who is going to be a steady pairof hands looking after their wealth goingforward.

“The relationship we have with our clients isvital because if you are seeing someoneconsistently, you are going to have to faceup to their questions when things are tough- as well as take the plaudits when things gowell. The relationship we have with ourcustomers is crucial and has always been akey component of what we do. It’s why ouradvice is and has to be well-researched.”

www.coutts.com

The information in this article is not intended as an offeror solicitation to buy or sell securities or any otherinvestment or banking product, nor does it constitute apersonal recommendation.

The value of investments, and the income from them, cango down as well as up, and you may not recover theamount of your original investment. Past performanceshould not be taken as a guide to future performance.

Opinions constitute our judgement as at the date of issueand are subject to change.


B4 ADVICE

Maggie Bradley, Client Partner

“I think a large proportion of our clientsare looking for someonewho is going to be asteady pair of hands looking after theirwealth going forward”

The John Campbell beginningsIn the Spring of 1692, young Scot, JohnCampbell of Lundie, set up business as agoldsmith-banker at the sign of the ThreeCrowns in the Strand, London. The earliestrecords show not only did Campbell supplyplate and jewellery, he offered acomprehensive banking service: discountingbills, making loans and taking deposits. Manyof his customers were his fellow countrymen,including his clan chief, the powerful Duke ofArgyll. In 1708, Campbell took anotherScottish goldsmith, George Middleton, aspartner. John Campbell died in 1712. Thatyear, Middleton married his daughter, Mary.

The Middleton yearsMiddleton was heavily involved with thebusiness of the French financier, John Law.This, combined with the bursting of theSouth Sea and Mississippi Bubbles in 1720,led to Middleton stopping payment for threeyears. In 1727 George Campbell, thefounder’s youngest son, joined Middletonand in 1744 a third partner, David Bruce,entered the Bank. The goldsmith element ofthe business had declined since the 1720s.When Middleton died in 1747, the survivingpartners called themselves simply “Bankersof 59 Strand”, the Bank’s home from 1739.

The Coutts familyThe name Coutts first appeared in the title ofthe Bank in 1755. James Coutts, a Scottishbanker, was taken into partnership byCampbell on his marriage to Mary Peagrum,granddaughter of the founder. WhenCampbell died in 1760, James invited hisyoungest brother, Thomas, to join him. InJanuary 1761 the Bank became known asJames & Thomas Coutts. When James retiredin 1775, the Bank’s title changed to ThomasCoutts & Company, which it was to remainuntil Thomas’ death in 1822.

The Bank flourished under Thomas andhis partners Edmund Antrobus, EdwardMarjoribanks and Coutts Trotter. The longreign of George III was a period of majorpolitical, social and economic change. Coutts’customers were involved with such events asthe American War of Independence, theFrench Revolution, the Napoleonic Wars andthe opening of India and the Far East.Thomas’ customers, many of whom werealso friends, ranged from the monarch to theCovent Garden cowkeeper.

The Victorian eraDuring the Victorian era, the Bank had to facenew challenges in a fast-changing world.Developing industries were hungry forinvestment . New and successful joint stockbanks meant fierce competition for the old-established private banking houses. Coutts’name inspired confidence in the Bank duringhis lifetime. It was Angela Burdett-Coutts asthe heir to the name and fortune, who wasseen as the public face of the Bank in theVictorian period.

Into the 20th CenturyThe Baring crisis of 1890 forced a numberof banks to re-assess their position. Coutts &Co, after much careful consideration, decidedto change its status. In June 1892 the Bankdissolved the partnership and became anunlimited liability company. 1904 saw morechange. After 165 years at 59 Strand, theBank moved to its current site at 440 Strand.The merger of the Westminster Bank and theNational Provincial in January 1969 meantthat Coutts came to form part of the largerNatWest group.

Modern timesThroughout the 20th century, Coutts openedmore branches. The first West End branchoutside 440 Strand was opened in 1921 inPark Lane. In 1961 the bank opened its firstout-of-town branch at Eton. Coutts embracedmodern technology, becoming one of thefirst banks to bring in machine-postedledgers in the late 1920s. In 1963 it was thefirst British bank to have a fully computerisedaccounting system. In 1987, Coutts gainedinternational representation when Couttsestablished operations in Geneva. InOctober 1990, Coutts and NatWestdecided to strengthen their representationinternationally and the Coutts Group wascreated when subsidiaries already ownedby Coutts and NatWest (includingHandelsbanken) were merged.

The acquisition of the NatWest group in2000 established Coutts as the wealthmanagement arm of the Royal Bank ofScotland.

For further information please contact:Maggie Bradley 01865 389039 (Oxford)Tim McInerney 0118 373 3513 (Reading) John Mullally 01753 709040 (Eton)

www.coutts.com

COUTTS HISTORY

Coutts is the Wealth division of Royal Bank of Scotland Group. Coutts serves clients from over 40 offices across the worldoffering tailored wealth management, banking, trust and tax services. Coutts is headquartered at 440 Strand, London withoffices in other key international financial centres in Zurich, Geneva, Hong Kong, Singapore and Dubai. Coutts has a robustregional network comprising 26 offices in 23 locations in the UK. Coutts provides access to the local expertise of PrivateBankers and Wealth Managers coupled with the intellectual capabilities of the business’s international investment teamand specialist advisers to ensure an exceptional experience for all clients, regardless of their location.

TAX FORENTREPRENEURSEXPLAINEDEntrepreneurs have been much maligned inrecent years as among those not paying theirfair share of tax. Equally, however, thegovernment has introduced many tax incentivesaimed at entrepreneurs, which recognise howthey use their additional cash investing inbusinesses to stimulate the sluggish economyand benefit us all.

Income taxThe top rate of tax is currently 50% for income inexcess of £150,000, but this is reducing to 45%from 6 April 2013. If considering taking a bonus, itis worth bearing in mind the timing to takeadvantage of the reduction from 50% to 45%.

Tax efficient investments such as EnterpriseInvestment Scheme (EIS) and Venture CapitalTrusts (VCT) attract income tax relief of 30% on

investments of up to £1 million and £200,000respectively. In addition, the new Seed EnterpriseInvestment Scheme (SEIS) gives income tax reliefof 50% on qualifying investments up to £100,000.There are various criteria that both investor andcompany have to meet to qualify for these reliefsbut some of these have been relaxed in recentyears to make the relief more available.

Pension planningPensions are a tax efficient way of saving forretirement. Each person has an annual allowanceof £50,000 (gross), which can be contributed topension funds. Any unused annual allowancesduring the previous three tax years can be carriedforward and used now, which means anyone couldpotentially invest up to £200,000 now.

Pensions are tax efficient in a number of ways:

• for every £1 put into a money purchase pension,the government adds 25p, which accounts for thebasic rate tax that would have been paid on thisincome

• higher or additional rate taxpayers can claimfurther tax relief of 20% or 30% (25% from 6 April2013) respectively on their pension contributions

• the investments grow in the pension free ofincome tax and CGT

• tax benefits can be further enhanced if paid byan employer.

There is a limit on the value of retirement benefitsthat can be drawn from pension schemes beforetax penalties apply.

Vicky Lad from the Oxford office of leading business and financial adviser Grant Thornton UK LLPgives an overview of legitimate tax planning opportunities around income tax and capital gainstax (CGT) available to entrepreneurs.


“Some of the investments and planning tools can be complex, so it is always worth speaking to a professional tax adviser to ensure

adequate tax planning”

Capital gains taxThe CGT rate is currently 28% (or 18% up to thebasic rate band limit for basic rate taxpayers). Thisis considerably less than the current income tax rateso, wherever possible, it is best to receive fundsthat are classed as a capital gain rather thanincome.

Another simple planning tool is to transfer assetsto a spouse prior to sale so make use of theirannual exemptions and use up their basic ratebands. Care should be taken if the asset alsoqualifies for entrepreneurs' relief (ER) as you couldeasily lose this valuable relief by transferring aqualifying asset. Transfers between spouses are nottaxable. However, if you were consideringtransferring assets to other individuals, for example,your children, then a capital gain could arise.

A particularly useful tool for the entrepreneur is ER.If ER is available then the capital gain will be taxedat the lower rate of 10% on gains of up to £10million over your lifetime. ER is generally availableon a material disposal of business assets, whichincludes shares in a company of which the

shareholder owns at least 5% and is an employee,director or company secretary. There are variouscriteria that need to be met to qualify for this relief,the main one being that the qualifying conditionsmust have been met for a whole year prior todisposal. Therefore, if you are planning to sell abusiness or business asset in the future, it isimperative that you start planning well in excess ofa year before the sale to ensure that you will qualifyfor ER.

Investments in EIS/VCT are also efficient for CGTpurposes. Any gains made on the investmentsthemselves are not taxable. In addition, if you haveother capital gains in a year, you can defer thecapital gain with the investment into the EIS subjectto certain conditions. Again, care should be takenif the asset being sold qualifies for ER as this could

be a trade-off between losing ER to obtain thedeferment.

And finallyThese are just a few of the tax relief tools availablethat are supported by the government. Some of theinvestments and planning tools can be complex, soit is always worth speaking to a professional taxadviser to ensure adequate tax planning.

For more information please contact either:

Vicky Lad, Assistant Manager:T: 01865 799890E: [email protected] or Samantha Vanags, Partner:T: 01865 799805E: [email protected]

www.grant-thornton.co.uk


B4 ADVICE

“the new SEIS gives income tax relief

of 50%”

Samantha Vanags, Partner Vicky Lad, Assistant Manager

As soon as we arrived we were seated upstairsin the restaurant area, which was subtlydecorated for the festive season. We wereimmediately offered the food and drinks menu.After a bit of deliberation over the vast drinksmenu we plumbed for a bottle of merlot. Thewaitress was quick to bring the wine over to us,along with a bottle of water and we were readyto place our orders.

The Sunday lunch menu had a selection of startersand deserts, priced at £4 each. The mains werepriced at between £9.95 and £16.95. There was agood selection of food on offer for those who donot fancy a roast on a Sunday.

Amanda decided to have the Salmon, SmokedHaddock & Lobster Croquettes for starters, whereasEleanor and I decided we would try and leave someroom for desert. We were not waiting long for thestarter. It was the perfect combination of a thin andcrunchy outside and light and delicate on the inside.The haddock was the predominant favour, withsubtle tones of lemon that created an impeccablecroquette, which was topped with a deliciousyoghurt & caper dressing.

There was a really good choice of mouthwateringoptions for the main event. I choose the lambroast; Eleanor and Amanda choosing the chickenand duck. Each meal was served with a light andfluffy Yorkshire pudding, deliciously crispy honeyroast carrots & parsnips, green beans, peas, braisedred cabbage with apple, cauliflower with a cheese& mustard sauce, chipolatas wrapped in bacon, andfinally, several delightful stuffing balls. All topped

with a rich red gravy. It was clear to us we wouldbe unlikely to fit any deserts in.

The lamb and duck were lightly pink and perfectlytender, and the chicken was moist and tasty. Theaccompanying vegetables were cooked beautifully.Midway through the main course the grand pianoat the bottom of the sweeping staircase piped up,the pianist playing a collection of modern andfestive tunes. Perfect for creating a relaxed Sundayafternoon atmosphere.

After our dishes were cleared away we sat andenjoyed the busy festive atmosphere. We wereoffered the desert menu which was filled with

traditional sticky toffee puddings, chocolatemousses and crème brûlées. All extremelytempting. However, after being filled with thebeautiful Sunday lunch it was clear that howevermuch we were tempted by the selection on offerwe were not going to be able to fit any of it in.

We instead finished our glasses of wine whilstsoaking in the fantastic variety of songs beingplayed cheerfully from the grand piano. We weresad to eventually leave to continue the task ofChristmas shopping, having made ourselves verycomfortable. I will definitely be returning again foranother Sunday lunch and highly recommend youdo to.

www.browns-restaurants.co.uk

BROWNSSIMPLE, CLASSICAND FRESHLYPREPAREDAfter a busy Sunday morning spent Christmas shopping in the Oracle it onlyseemed right that my friend’s, Eleanor and Amanda, and I spent the afternoonenjoying a Sunday lunch at Browns.

“The haddock was the predominant favour, with subtle tones of lemon that created an impeccable croquette, which was

topped with a delicious yoghurt & caper dressing”


B4 R&R


B4 ADVICE

Last week, an employee of the TraffordHousing Trust, who had been demoted andhad his salary cut by 40% for a posting thathe made on his Facebook page, wassuccessful in his High Court claim for breachof contract against his employer.

Adrian Smith expressed the view, on a page onFacebook which was not visible to the generalpublic but critically was visible to several of hiscolleagues who were connected to him on thesite, that gay marriages in church would be “anequality too far”. When questioned by one ofthese colleagues, via a comment on Facebook,

what he meant by this, he explained that he hadno objection to the State giving civil marriage togay couples, but that in his opinion “the stateshouldn't impose its rules on places of faith andconscience”.

The trust took the view that in expressing thisopinion, Mr Smith infringed the code of conductwhich formed part of his employment contract,by expressing views on religious or politicalmatters which might be upsetting to co-workers.Mr Justice Briggs in the High Court made clearin no uncertain terms that the Trust hadmisapplied its policy and thereby committed a“serious and repudiatory” breach of its contract.The Judge was equally clear that Mr Smith haddone nothing wrong.

It is tempting to view this case on its specificfacts, as a case about the misunderstanding ofan employer's social media policy, and the

importance of disciplinary responses which areproportionate to the breach that occurs. Even inthis narrow respect the case carries an importantobject lesson for any employer looking to applysuch policies. The Trust no doubt believed thatthey were acting to prevent discrimination. Butthe consequences for them have been severe:even if the damages they ended up paying havebeen very low, the costs they will have incurredin defending Mr Smith’s claim are likely not tohave been. It also seems likely that if Mr Smithhad pursued his complaint in the EmploymentTribunal, his damages could have beensignificantly higher.

But the case is of equal interest when viewed inits wider context. At the moment social mediaissues are enjoying a particular prominence inthe press and in the public consciousness. Adebate is going on about appropriate onlinebehaviour, informed in part by the Director ofPublic Prosecution's consultation on theboundaries of when conduct on Twitter andelsewhere ought to be prosecuted. At Pitmans,we have seen a notable rise in the number ofenquiries and instructions we are receiving inrelation to sometimes quite serious cases ofdefamation or harassment involving the internet.

But caution is required. There has been anerroneous tendency for social media users notto regard postings made on blogs or messageboards as subject to the same constraints asmore mainstream publications. Equally, there isnow a danger that employers, rightly concernednot to be seen to be promoting or condoning

genuinely harmful or discriminatory conduct,may err too far the other way. In a statementmade after his success in Court, Mr Smith saidthat "[s]omething has poisoned the atmospherein Britain, where an honest man like me can bepunished for making perfectly polite remarksabout the importance of marriage.”

Employers, like the public at large, need to becareful. In seeking to prohibit the most obviousforms of discrimination they must not subscribeto more subtle and insidious prohibitions on thefundamental rights that everyone has, to holdopinions and to express them honestly as part

of a wider social dialogue. In an environmentwhere the legal boundaries of expression arestill being evolved, the consequences ofinadvertently over-stepping the mark can beserious, time-consuming, and costly.

Will Richmond-Coggan is a director and solicitor-advocate in the Dispute Resolution team. Heworks closely with colleagues in the Employmentand Data Privacy teams in connection with arange of online disputes involving social media,defamation and harassment.

Will Richmond-Coggan Director, Solicitor-Advocatewww.pitmans.com

MR SMITH ANDTHE THOUGHTPOLICE“Whether he went on with the diary, or whether he did not go on with it, made no difference. The ThoughtPolice would get him just the same. He had committed— would still have committed, even if he had never setpen to paper— the essential crime that contained all others in itself. Thoughtcrime, they called it.” - GeorgeOrwell, 1984

“There has been an erroneous tendency for social media users not to regard postings made on blogs or message boards as subject to the same

constraints as more mainstream publications.”

Did you know that?: 1. The number of business drivers involved in fatal roadaccidents EVERY YEAR is 1,000. 2. The number of cars crashed whilst beingdriven for business use every single day of the year is 150. 3. The chance ofa fatal road accident happening for every 25,000 miles driven is just 1 in 8,000.4. The potential fine for your company if convicted under the new CorporateManslaughter Bill is unlimited. 5. The potential prison sentence for negligencein discharging duty of care under the Health & Safety at Work Act is two years.

The Answer - Advanced driver training courses specifically designedfor senior executives, VIPs and those with access to high performancevehiclesUltimate Car Control specialises in empowering drivers of high performancevehicles with a level of car control that is unsurpassed, worldwide. We teachadvanced driving techniques that allow you to remain in control of your vehicle,reacting safely and confidently, even in extreme circumstances. This level of

ARE YOU CONCERNED ABOUT YOUREXPOSURE UNDER CORPORATEMANSLAUGHTER LAWS?Employers face unlimited fines, or even prison, over crashes involving company car drivers. New B4 PlatinumAmbassadors, Ultimate Car Control, specialise in empowering drivers of high performance vehicles with a level of carcontrol that is unsurpassed, worldwide.


skill becomes instinctive - we call it Driver Encoded Knowledge. The courseshave been designed for all those with access to high performance motorcars, including not just owners, but immediate friends and family as well,ensuring all are able to approach their driving with the required skill andcompetence to remain safe at all times.

Respected lawyers and business risk insurance experts working in the fieldof road safety agree that the unique Ultimate Car Control system providesyou and your business with the maximum possible protection.

Four lucky B4 Ambassadors spent a day with Ultimate Car Control, and CIS’sRichard Marsh certainly derived maximum benefit. “The Ultimate Car Controlcourse I was invited on with the B4 was a real eye opener! Like most busybusiness people I am guilty of multi-tasking in the car and although I like tothink I am a good driver, and capable of handling speed, I certainly learned

a lot more than I had expected, the course was very powerful at showingme the legal side of running a business and having company car driverswithout coming across as being a lecture. We are changing our processesand transport policy as a result! Great fun with some very interesting factsand a great time with some very experienced and professional drivers.”

UCC founder, Robb Gravett, has a unique driving sensitivity and awarenessthat has been developed from his many years of highly successful racing atthe forefront of motorsport worldwide. Robb is a former British Touring CarChampion and winner of numerous races and car championships across theworld.

Years of success at the top of international motorsport has meant Robb hasbeen able to reinvest his skills to develop a series of unique trainingprogrammes to protect drivers at every level of risk. The courses are incrediblyempowering and provide the driver with the skills required to be able to reactand adapt to the critical motions of car control.

Full course details at www.ultimate-dek.co.uk


B4 TRAVEL

“empowering drivers of high performance vehicles with a level ofcar control that is unsurpassed,

worldwide”

newsHRH The Queen celebrated her 86th Birthday atNewbury’s Dubai Duty Free Weekend. She’s aregular at the racecourse.

Jessie J’s Party In The Paddock concert brought arecord crowd of 28,000 people this summer.

The world’s most expensive racehorse Frankelclaimed victory in the Group 1 JLT Lockinge Stakesat Newbury this April by a clear five lengths.

The Grandstand has a whopping 1000m² of pillarfree floor space and a five metre high ceiling, ideal

for product launches, presentations and exhibitions.

The prestigious Royal Box is available as a meetingspace and for weddings hosting up to 48 guests.

In 2012 the racecourse has launched three newlyrefurbished areas, the Champagne Hall, Wine Cellarand Beer and Banker.

The face of the Olympic Games Clare Baldinglaunched her new autobiography at the racecourseon 22nd September.

The Racecourse Newbury fascinating facts

The Racecourse Newbury has been givingwannabe Bonds the chance to have a trial runat its themed Christmas Parties which broughtCasino Royal to life in the Grandstand.

Guests were transported into their very ownHollywood reality with a Vodka Martini on arrival andthe chance to try their luck at the roulette tablesbefore sitting down to a four course ChristmasDinner cooked by the in-house chef team. Guests

came licensed to thrill in fancy dress and prizeswere awarded for the best dressed Bond, Bond Girland Bond Villain.

If you missed out on this year’s extravaganza andwould like to be amongst the first to hear about nextyear’s theme, register your interest for Christmas2013 by emailing:[email protected]

When Bond came to Newbury


For larger meetings and exhibitions, theGrandstand provides three floors of flexibleevent space. This is perfectly placed to host 300-1,000 people for exhibitions, conferences andaward dinners.

This is further complemented by the 300 acres ofsurrounding Berkshire countryside in the grounds

of the racecourse, ideal for teambuilding eventsafter the main event. Newbury’s location on the M4corridor makes this ideal for bringing differentcompany divisions from around the UK together.

For more information please call the EventTeam: Amanda Ellis 01635 39671, AnnaWarner 01635 39651

Grand events in the Grandstand

2012 saw the refurbishment of several key eventspaces in the Hampshire Stand making itavailable as a three level meeting andconference space.

Guests can be greeted in the Champagne Hall, a126.76m² stylish, light and open space withminimalist and stylish decor, perfect for a receptionfor up to 500 standing before the main meetingtakes place in the iconic Hennessy on the secondfloor. Its three glass walls provide a spectacularpanoramic view of the beautiful Berkshirecountryside, as well as a complete view across the

racecourse. The Hennessy, with a capacity of up to250 people, offers an outstanding venue whetherit is for a reception, a meeting and/or a diningexperience.

Delegates can finish the day with networking in thenew intimate space offered in the Wine Cellar. A,241.96m² cosy room with authentic Hennessycognac vintage print graphics, sophisticated andsmart furnishings and paintwork, as well as its ownwine cellar located behind its spectacular wroughtiron gates, the cellar is sure to be the place to relaxand reflect on the events of the day.

Take over The Racecourse for your next conference

The PerfectLocation…

for exhibitions, conferences,product launches, meetings,awards dinners, Christmas

parties or why not combinebusiness with pleasure

at a raceday...

Contact our Events Team01635 40015

[email protected]

fantastic

new day delegate

packages from £35


Your arrival is met with the impressiveJudgement of Paris painting. Commissioned bythe owner, Sir Peter Michael, it illustrates theinfamous 1976 blind tasting in Paris whereCalifornian wines beat France’s best. And givesyou an insight into to what awaits you next.

Over 800 wines on the 3,000 bin wine list areCalifornian. Bottles of sunshine to brighten upthese dark wintery days, you might say. And someof the most sought-after are home-grown by SirPeter on his estate in Sonoma. Besides the USA,wines from over 20 countries are represented onThe Vineyard’s Long List as they call it, so it is notsurprising that the restaurant recently won theImbibe UK wine list of the year 2012.

For many of us, a list of 3,000 wines could be quitedaunting, so fortunately for us they’ve also created

The Short List, which has over 100 wines by theglass categorised in easy to follow sections. There’seven a ‘last chances’ section, which, as it implies,is your last chance to try a number of rare greatwines by the glass.

And if that wasn’t enough, so that you can try anumber of different wines in smaller quantities, TheVineyard team has also come up with a number ofinteresting wine flights (three 100ml glasses ofwine) that you can either enjoy on their own orwith matching food combinations such as thepopular charcuterie and cheese boards.

January dining promotion – one course, one glass,one hour – just £15.

The Vineyard knows how important time is whenyou are dining with clients or when you simply

want a quick, light lunch with friends. So dine inJanuary in The Vineyard’s California Bar and enjoyone course from a selection of dishes paired withone glass of wine in one hour for just £15*. Ifyou’re not short of time, they’d love you to staylonger!

*Available Monday to Friday between 12pm and3pm

www.the-vineyard.co.uk

100 WINES TOENJOY BY THE GLASSIf you’re looking for that relaxed wine bar atmosphere where you can enjoy a few glasses of wine and a bite to eatin stylish surroundings; the California Bar at The Vineyard is a must.

B4 R&R

www.meetoxfordshire.com contact us now call 01608 731802

� Follow us on Twitter @meetoxfordshire

Meet Oxfordshire is the first point of contact for anyoneconsidering the county for a meeting, conference or event. Ourservices include free venue finding and accommodation bookings.

Oxfordshire is guaranteedto get everyone thinking

� ��


This year’s anniversary arrived at a pivotal phasein the station’s history, one of the very last fewremaining independent, commercial, local radiostations in the UK.

With developments such as the movement intodigital and ever increasing media platforms, as wellas the subsequent need to diversify revenuemodels, many of the UK’s formerly independentcommercial radio stations now belong to majorconglomerates where programming is networkedacross vast and often disparate regions of thecountry. It’s been a necessary trend for many localstations who have seen this as the only resolutionto challenging conditions. But what about Reading107? Should it become consumed into the abidingswathe of networked radio or fight its corner as thelast remaining jewel in the Thames Valleybroadcasting crown?

The answer to this, for Reading 107’s owner SirJohn Madejski, is very clear:

“I am well aware of the issues facing theindependent commercial radio sector and manypeople would probably question whether we atReading 107 can survive and buck the trendnationally, but I really do believe that with thestation we have enormous potential movingforward. The more I think about it, the more Ibelieve in the power that a local radio station, andI mean truly local radio station, has and is worthholding onto. We have an incredibly strongcommunity in Reading and the surrounding areasand I genuinely think that the radio station is thereto serve that community, be it local businesses,schools, charities and of course individual listeners.Reading 107 is proud to be part of that communityand will continue to be for as long as we can makethe station work.”

In recent months Reading 107 has seen a wholerange of exciting new additions and improvements,including a refreshed music policy, which continueto build on its unique strengths as an independentlocal station.

Reading Unplugged launched in October and is aweekly show from 7-10pm on Sundaysshowcasing the best in local talent and music. Theshow is not just limited to bands and acousticsingers, but also introduces producers, DJs andeven comedians to the Reading 107 audience. Theshow aims to seek out ways of staying connectedwith the local community by inviting listeners toreview local gigs and events for Reading 107.

The station has also upped the ante this year withits partnerships with local charitable organisations,promoting and hosting events including the Give aChild a Chance campaign and the return of theFireworks Extravaganza with the Reading Lions.Prior to this Reading had gone without a majorfireworks display for ten years and this year’s muchcelebrated event attracted over 6,000 people,solely through promotion on Reading 107, raisingan outstanding £10,000+ for local charities. Thisyear Reading 107’s presenters have also hostedReading’s Got Talent, the Broad Street MallChristmas Lights Switch On and the inimitable Pride

READING 107 – A TRULY LOCAL STORYAs 2012 comes to a close, the team at Reading 107 can reflect on an enthralling year for the station which celebratedits tenth birthday back in October.

Photo by Neale James Photography


B4 LEAD

of Reading Awards, now in its ninth year, for whichReading 107 also sponsored the Young Person ofthe Year category.

Next year plans are afoot to introduce someinteresting new programmes to the station. The SirJohn Madejski Interviews will be a weekly interviewhosted by Sir John at midday on Sundays andpromises to be a fascinating insight into the livesand careers of some of Berkshire’s most inspiringand exemplary leaders and business people.Another addition will be the Business Briefing eachweekday. The idea being that as the station growsits revenue base, the Business Briefing will giveclients the opportunity to tell Reading 107’slisteners of their news and successes.

It seems Reading 107 has a lot to shout about andthe station has invested in a total upgrade to itsantenna transmitter over the summer, providing astronger signal and extended coverage acrossReading and beyond. The station is also looking todevelop more apps for mobile streaming andopportunities to share news content with ITVMeridian, with some of their staff now based atReading 107 news team’s office.

There are plenty more plans in the pipeline to keep

Reading 107 at the forefront of developments intechnology and to keep the station competitive,relevant and in touch with its audience andextended community. The way forward is clear forReading 107 going into its second decade ofbroadcasting, to remain as the truly local radiostation from Reading, for Reading and thesurrounding areas.

For the latest news & information on Reading 107and to listen live visit the website atwww.reading107.com

Join Reading 107 on twitter.com/reading107and www.facebook.com/reading107

Reading 107 free iPhone app available atwww.reading107.com/features/download-reading-107s-iphone-app/

“We have an incredibly strong community in Reading and the surrounding areas and I genuinely think that the radio station is there to serve that community”

B4 SPOTLIGHT

BDO, working in conjunction with the Twenties Club, are undertaking aquarterly barometer for businesses operating in the Thames Valley tomeasure how businesses are feeling about the economic conditions, andto provide an opportunity for businesses to benchmark themselves againstothers within the region on areas of performance, recruitment andinvestment. 85 Thames Valley businesses participated in the Barometer 2survey which opened on 2 July and ran for two months. The Barometeralso includes a number of in-depth profiles of a cross section of ThamesValley businesses including in this quarter: CH&Co, Peter Brett Associates,Regus UK, Romans and SAS UK. These companies shared theirperspectives on their own performance during the last three months, thekey challenges they face and the prospects for the Thames Valley region.

Despite the glow generated by the Queens Diamond Jubilee, the London 2012Olympics and the Paralympics, UK business confidence hit a 20 year low inAugust according to the BDO UK Business Trends report which measuresoptimism among businesses across the UK. The brief resurgence seen earlierin 2012 when confidence reached a high of 98.0 on the Optimism Indexplummeted to 89.1 in August, the lowest level since 1992 when comparabledata was first tracked. Confidence levels and UK economic prospects havebeen following a somewhat zigzag path.

Economic confidence - dipping slightlyWhen it comes to the Thames Valley, the Barometer 2 survey indicates thatoptimism and business confidence remains higher in the region than for theUK as a whole. In the Thames Valley, the results remain tentatively positive.Overall economic confidence in the Thames Valley dipped slightly from lastquarter, with 73% saying that the economy has improved or remained thesame compared to 82% in the previous quarter.

New business pipelines and turnover are increasing in the ThamesValley - with some leveling out expectedMore than half (54%) state that new business pipelines and order books areincreasing and, although this is down 10% from the last Barometer, it is still avery positive result. There is some leveling out in terms of expectations for thenext three months, with approximately one third of companies forecasting noimprovement in turnover or profitability in the next quarter.*Barometer 1, April/May 2012

Investing in peopleThe Barometer finds Thames valley businesses are investing in their people, interms of headcount, in training and development, and have a very positiveattitude towards apprenticeships and work placement schemes. Headcounthas increased for 40% of respondents this quarter and is expected to increaseat a similar level (42%) in the next three months. The single biggest area forbusiness investment is training and development (38% of respondents).

A QUARTERLYSNAPSHOT


The BDO Thames Valley Business Barometer... a compelling street-level view of business sentiment, helping to informdecisions on growth, investment and employment in the region.

“However, we too are seeing evidence of a zigzagpath to recovery, with a greater degree of caution,

more muted confidence and lower expectations

of growth than reported in Barometer 1”Julian Frost, partner and head of BDO in the Thames Valley

Investment plansIn addition to training and development, businesses are planning investmentin marketing (32% of respondents) and technology (31%). Only 5% areinvesting in fleet and transport and just 2% in property.

Availability of financeThe availability of finance is still seen as a major blocker for business growth.More than half (56%) of the region's businesses believe that the situation hasnot improved, with many stating that obtaining finance is no easier than whenthe recession started. However, there is a slight increase in those finding theavailability of finance easier - 16% of respondents compared to 11% InBarometer 1 - and interviewees expressed a range of views.

Investment agenda Looking forward, more than half see investment in superfast broadband ascritical for the Thames Valley to remain competitive, and nearly half feel thatapprenticeship schemes and work placements schemes are extremelyimportant.


“The Thames Valley has been described by some of our survey respondents as the ‘power

house’ of the UK economy and it certainly

has been weathering the storm more

confidently than other regions in the UK”Julian Frost, partner and head of BDO in the Thames Valley

B4 ADVICE

BUSINESS PERSPECTIVESThe Barometer includes a number of in-depth profiles of Thames Valleybusinesses, including this quarter: Achilles Group, GCS Recruitment, GrundonWaste Management, SEGRO and Ultima Business Solutions. These companiesshared their perspectives on their own performance, the key challenges theyface, and the prospects for the Thames Valley region. Here are a few extracts:

“SAS also believes in investing in apprenticeship schemes and education forthe future, and sees this as a key area of development for SAS moving forward“John Morton Chief Technology Officer, SAS UK & Ireland

“We all agreed that we would not touch our training budget because peopleare the very fabric of our business”Paul Reilly Managing Partner, Peter Brett Associates

“Banks are generally supportive but need to see a good business model” Tim Jones Chairman, CH&Co

“Finance continues to be a problem for those that don’t have a strong balancesheet and securities”Paul Reilly Managing Partner, Peter Brett Associates

“The single major blocker to growth in the area is the availability of financewhich for Regus clients is no easier now than when the recession started”Steve Purdy Managing Director, Regus

“Economic confidence in the Thames Valley is strong….the ability of developersto fund new developments and projects has started to increase”Peter Coles CH&Co, Peter Brett Associates, Regus UK, Romans and SAS UK.

The full results of the survey can be accessed via the BDO LLP website (www.bdo.uk.com/press/bdo-thames-valley-business-barometer-launch). For moreinformation and to register your interest in getting involved contact Karen Meenderink on 0118 9254448 or email [email protected].


Recently, Valerie Todd, Commissioner at the UKCommission for Employment and Skills,stressed that, “Businesses who want a highlyskilled workforce for the future must take aconscious decision to help young people makethe move from education into work”.Consequently, the role of the employer hasbecome increasingly pivotal in the developmentof young talent, as they can offer workexperience placements to fulfill this move.These placements are growing in demand, andin importance.

The Work Experience Scheme at Reading Collegewas launched in September 2011 with the aim oforganising valuable work experience placements forstudents studying business-related topics to gainreal-world skills and experience. However, thebenefits to the business are equally important andthis scheme facilitates the acquirement of youngand enthusiastic staff with current skills and freshideas, as well as promoting the image of the

business, and their social responsibility agenda,within the local community.

The placements can either be full time for a short,defined period of time or one day per week over arelatively longer period of time. In the last academicyear, a range of local employers offered 97placements to our students and 20% of them wereso impressed with the calibre of College studentsthat they have offered them a job related to thesubject of their course. Companies we haveworked with include major businesses such asBMW, BDO and Holiday Inn.

As our role involves working closely with variousemployers, we can gather their perspective on thebenefits of offering work experience placements.They are as follows:

Introduce new skills to your businessOur students, who study a wide range of subjects,learning specialist vocational skills, can benefit an

organisation directly by bringing these desirablespecialist skills. As they are still in education, theyare up to date with current trends and newdevelopments, allowing them to bring a newperspective and generate brand new ideas.Employers provide us with detail of the requiredskills, on the basis of which we individually matchstudents to placements by running a strictrecruitment process, ensuring suitability for the role.International car manufacturer BMW, stated tous, “Having a student for work experience bringsa different dynamic into the team. Our placementstudent is a young, smiley student who has a freshperspective on the work we do.”

Long term recruitment investmentNo recruitment agency would allow you to take apotential candidate for a trial period. In contrast, byoffering a work experience placement you can usethis time to assess a candidate and evaluate theirsuitability to job requirements. If you are impressed,you can offer them a job with no recruitment fees

WHAT EMPLOYERSCAN GAIN FROMWORK EXPERIENCE- THE READING COLLEGE PROGRAMME


B4 EDUCATION

involved, knowing that you have already begunmoulding them into the role, they can hit theground running and they will excel. Our studentswork hard to achieve full-time employment andare understandably delighted when their workexperience placement turns into a job opening, asit boosts their future prospects and employability.Holiday Inn were glad to say that, “Our workexperience student is brilliant and I can see a brightfuture for her within our organisation”.

Positive impact on students’ lifeNot only can work experience benefit anorganisation, but also it makes a huge impact ona young person’s life. Through a placementopportunity, students will not only develop essentialemployability skills, but also explore their careeroptions and boost their confidence. When askedabout the benefits of work experience placement,students express their appreciation by stating,“Work experience helped me to finalise my futurecareer plans and boosted my confidence”.

Dependable employability skillsYou may agree that a work experience studentcould benefit your business but query the qualityof their work ethic, as it is frustrating to work withan individual who is not reliable, not on time, andnot keen to learn. The Work Experience Schemeat Reading College prepares students, in theseregards, with mandatory attendance of a series ofworkshops developing their employability skills.These workshops have been designed to beemployer focussed, following advice provided byemployers we work closely with, so that thestudents meet the expectations upon them, “TheReading College student working with us was agreat asset to the company,” BDO.

No extra hassleThere is no need to worry about administrativeissues or be overwhelmed by the amount ofpaperwork to complete. Before agreeing to aplacement, simply agree with the provider that youwill be supported when completing required

documentation. At Reading College, we appreciateemployers’ busy schedules and, as a result, we notonly keep the paperwork to a minimum but alsofully support employers in the administrationprocess.

As presented above, work experience is not onlybeneficial for the student, but also for the employer.Before saying yes to a company managing workexperience placements, it is advisable to check theirprocesses, including development and support. Welike to maintain strong links with the students andemployers who work with the College, making surethat all development and support requirements aremet.

If you are interested, please get in touch via email:[email protected] or phone 0118 955 4511.

www.reading-college.ac.uk

“No recruitment agency would allow you to take a potential candidate for a trial period. In contrast, by offering a work

experience placement you can use this time to assess a candidate and evaluate their suitability to job requirements. ”


Since September 2012, it has been an offencefor a person to enter a residential building as atrespasser for the purpose of living there (underthe Legal Aid Sentencing and Punishment ofOffenders Act 2012). An offence is committedif a person entering residential property:

(i) knows (or ought to know) that he or she is atrespasser, and (ii) intends to live there for any period of time.

If landowners find squatters in their residentialproperties, they should call the police to report acriminal offence. There is no requirement to ask thetrespassers to leave before doing so. If an offence

has been committed, the maximum penalty onconviction is 6 months’ imprisonment or a fine of£5,000 or both.

It is, however, not an offence for a person to remainin occupation of residential property at the end ofa lease or licence.

“Squatters’ rights”Trespassers commonly display notices stating thatit is an offence for a landowner to break into theoccupied property. Claims to “squatters’ rights”,which appear to unfairly protect the interests of thewrongdoer, are however based on clear statutoryprovisions. The Criminal Law Act 1977 makes it anoffence for a person, without lawful authority, touse or threaten violence to secure entry to

premises against the wishes of the occupier. Thiscan include breaking windows or locks to gainentry. This means that landowners must actcarefully when seeking to remove trespassers, i.e.they should enter the land only when nobody is onthe premises, or call in the police, or instruct bailiffsto evict squatters having obtained a possessionorder (“PO”).

Removing squattersAlthough it is often necessary to obtain a PO toremove squatters, there are a number of otheroffences linked to squatting which may justifypolice intervention (it may be necessary to producedetailed evidence to persuade the police to act):-

• Failing to leave a residential property (includingits garden) after being required to do so by a“displaced residential occupier” or “a protectedintending occupier” (i.e. lawful occupiers whohave been displaced by the trespasser)• Causing criminal damage, e.g. breaking doors orwindows to gain access• Theft or burglary, e.g. removing items from theproperty• Abstracting electricity; and• Failing to leave a property within 24 hours ofservice of an Interim Possession Order (“IPO”).

Non-residential buildings and landThe 2012 Act does not affect non-residentialbuildings or open land. As a result, squatters maynow target commercial properties (particularly if

empty) in preference to residential properties. Ifthey do, and no offence has been committed, aparty with an interest in the property (e.g. aslandowner or tenant) should apply to court for aPO or IPO.

Either procedure will generally give rise to a hearingwithin a matter of days. Where an IPO has beenmade, the squatter commits an offence by failingto vacate within 24 hours of service of the IPO orby returning to the property within a year.

Starting proceedings can in itself be effective. It iscommon, by the time the hearing takes place, forthe trespassers to have moved on.

Practical steps when dealing with squatters• Secure land and buildings to guard against the riskof unlawful occupation • Check buildings and boundary fences regularly toconfirm they are locked and secured• Construct physical barriers to prevent access toland• Act quickly to secure the early removal oftrespassers, before land or buildings aredamaged.• Do not give trespassers permission to stay, evenfor a short period.

John Morrison can be contacted on:[email protected] or +44 (0)1865813722

PREVENTING AND RESPONDINGTO PROBLEMS WITH SQUATTERSJohn Morrison, property disputes partner at Manches LLP in Thames Valley, describes the removal of squatters fromresidential properties and how changes in the law may increase risks to empty commercial buildings and land.

“If landowners find squatters in their residential properties, they should call the police to report a criminal offence.”

B4 ADVICE


Rebuilding confidenceAlthough we’re open for business and lending,many businesses are telling us that due to theeconomic conditions they lack the confidence toborrow and invest in their business. However,we’re dedicated to boosting confidence and itsgradual rise since May is helping us support thosebusinesses that see opportunities.

How do we support this commitment? We’reencouraging enterprise by assisting businesses intheir start-up and expansion plans and one way weare doing this is through the Lloyds Funding forLending scheme, which utilises the Government’sFunding for Lending Scheme, to allow Berkshirebusinesses to benefit from reduced funding costs.This means we can offer a one per cent reductionin the interest rate for new business loans and hirepurchase.

Local knowledge, local supportPerhaps our biggest commitment is to localknowledge. This supports our undertaking to meetevery reasonable request from viable businessesfor competitive, commercially priced finance.

Our Senior Managers and Relationship Managersacross Berkshire have personal authority tosanction lending applications, which means quickdecisions can be made by managers whounderstand the customer’s business and itsambitions, as well as the wider economy.

Business supportAlongside their local or specialist roles, many of ourstaff are volunteer enterprise mentors. They act assounding boards for entrepreneurs when theydevelop their business plans and accessappropriate funding options to support businesses’needs.

Access to financeEvery sector is different and so is every customer.That’s why our Relationship Managers work closelywith alternative providers of finance from across the

wider Lloyds Banking Group. Loans and overdraftsmay not always be the most appropriate solution,but asset based funding solutions or InvoiceFinance might be.

As big advocates of the Government’s specialistlending schemes, we’re also helping localbusinesses access cheaper borrowing.

For more information on how Lloyds TSBCommercial can help your business ambitions,please contact Toby Parrant, Senior Manager forLloyds TSB Commercial in Berkshire, on 07584580713.

*Figures for Lloyds Banking Group as of August2012

Any property given as security which mayinclude your home, may be repossessed if youdo not keep up repayments on your mortgageor other debts secured on it.

All lending is subject to a satisfactory creditassessment.

Lloyds TSB Commercial is a trading name of Lloyds TSB

Bank plc and Lloyds TSB Scotland plc and serves

customers with an annual turnover of up to £15M. Lloyds

TSB Bank plc Registered Office: 25 Gresham Street,

London EC2V 7HN. Registered in England and Wales no.

2065. Telephone: 020 7626 1500. Lloyds TSB Scotland

plc Registered Office: Henry Duncan House, 120 George

Street, Edinburgh EH2 4LH. Registered in Scotland no.

SC95237. Telephone: 0131 225 4555. Authorised and

regulated by the Financial Services Authority under

numbers 119278 and 191240 respectively. Licensed

under the Consumer Credit Act 1974 under registration

numbers 0004685 and 0198797 respectively. We

subscribe to The Lending Code; copies of the Code can

be obtained from www.lendingstandardsboard.org.uk

www.lloydstsb.com

OPEN AND READYFOR BUSINESSBY PAUL SMART, AREA DIRECTOR FORLLOYDS TSB COMMERCIAL IN THETHAMES VALLEYThere’s a common misconception that banks aren’t lending. Lloyds TSBCommercial most certainly is. As part of Lloyds Banking Group, we lent£12.5bn last year to small and medium sized enterprises and we’re on trackto exceed this in 2012*. This is in contrast to a decline in net lending growthacross the industry of four per cent.

B4 FINANCE


B4 EDUCATION

That was one of the findings from new researchcarried out for Lloyds TSB Commercial, whichcanvassed the opinions of 419 businesses inthe South East to discover their experiences ofaccessing finance.

The majority of South East firms said they had agood understanding of traditional borrowingmethods, such as business loans (99 per cent) andoverdrafts (97 per cent), with 71 and 90 per centrespectively having used one of these in the past.

However, a far smaller proportion had ever utilisedalternative funding methods such as invoicediscounting (nine per cent) or asset based lending(19 per cent). Indeed, less than half of respondents(48 per cent) claimed to even have any awarenessof asset based lending.

The main motivator that would inspire South Eastfirms to pursue alternative finance methods wouldbe to boost working capital (11 per cent).

Paul Smart, area director for Lloyds TSBCommercial in the Thames Valley, said: “This new

research highlights that while most South Eastbusinesses are comfortable with traditionalborrowing through business loans and overdrafts,alternative sources of finance are much lessunderstood.

“Mechanisms such as asset based lending canprovide a useful and relevant alternative to allowbusinesses to pursue new growth projects whilekeeping control of their cashflow, and it is definitelyworth business owners taking the time to researchand explore these alternative methods.

Understanding of Government-backed fundingprogrammes was also low, with less than a quarter(24 per cent) claiming a good understanding of theEnterprise Finance Guarantee Scheme and lessthan half (48 per cent) saying they understood thenew Funding For Lending scheme, through whichbanks can offer a reduction in interest rates.

This new scheme operates under the LloydsFunding for Lending banner. This allows eligible UKbusinesses to benefit from reduced funding costsand offers:

• A one per cent reduction in the pricing of newbusiness loans and hire purchase• Available to all SME and mid market customers,regardless of the sector they operate in• The discount will be for the full term of the loan• Minimum loan amount is £1,000 with nomaximum limit

The scheme follows on from the successfulcompletion of the Government’s National LoanGuarantee Scheme, where Lloyds committed all ofits £1.4bn allocation to small and medium sizedenterprise customers.

Paul Smart added: “At Lloyds TSB we can tailorfunding packages to meet the needs of individualbusiness owners by combining both traditional andmore alternative forms of funding. This includesGovernment-backed programmes such as theFunding for Lending Scheme, through which we arekeen to make finance available to smallbusinesses.”

www.lloydstsb.com

DRIVING NEW BUSINESSTHROUGH ACCESS TOFINANCEMore needs to be done to educate South East businesses on accessing alternative sources of finance.

B4 FINANCE


Burnham Health Centre, located on MinniecroftRoad, was established in 1971 by the localhealth authorities and was later acquired by agroup of partners who renovated the facilitybefore growing it to become one of SouthBuckinghamshire’s largest health centres, caringfor over 18,000 patients.

The centre is also a training practice for doctors andmedical students who are qualifying to becomeGPs and has a large team of practice nurses, districtnurses, midwifes and healthcare specialists whowork onsite with patients.

In order to improve the facilities available, thecentre’s banking partner of over ten years, LloydsTSB Commercial provided a £1 million cash boostto help fund the expansion which has seen theaddition of five consulting rooms, therefurbishment of all treatment rooms, increasedadministration facilities and a larger waiting area.

The centre has also introduced an onsite LloydsPharmacy which has relocated to the practice fromBurnham High Street in order to provide a moreconvenient and easily accessible service forpatients.

The new-look practice was officially opened by SirTerry Wogan, who returned to the centre for asecond time after opening a previous extensionand refurbishment in 1998.

Dr Tanvir Jamil, partner at Burnham Health Centre,said: “We are proud to be one of SouthBuckinghamshire’s largest and most reputablemedical centres and all of our team have workedincredibly hard to ensure that we continue to growand develop.

“Not only did we want to provide our patients withthe highest standard facilities in order to make theirtime spent at the medical centre as pleasant aspossible, but we also wanted to create a better,more efficient working environment for ouremployees too.

The support from Lloyds TSB Commercial has beenoutstanding. We have enjoyed a long standingrelationship with them for over ten years now sowe knew they would be able to offer us excellentguidance during our expansion process.”

David Wood-Griffiths, healthcare relationshipmanager at Lloyds TSB Commercial, said:“Burnham Health Centre has been providing first-rate healthcare for the Burnham community formany years now and it is clear that their patients’needs are at the forefront of all of their plans.

“What was really impressive about thisdevelopment is that the funding has been fullysecured by the partners and involves no grantsfrom the healthcare authorities, demonstrating theteam’s desire to provide the best possible servicesthey can.

“At Lloyds TSB Commercial, we have a dedicatedhealthcare banking team which works closely withour customers within the sector to help themachieve their goals and ambitions.”

Any property given as security which mayinclude your home, may be repossessed if youdo not keep up repayments on your mortgageor other debts secured on it.

All lending is subject to a satisfactory creditassessment

Lloyds TSB Commercial is a trading name of Lloyds TSB

Bank plc and Lloyds TSB Scotland plc and serves

customers with an annual turnover of up to £15M. Lloyds

TSB Bank plc Registered Office: 25 Gresham Street,

London EC2V 7HN. Registered in England and Wales no.

2065. Telephone: 020 7626 1500. Authorised and

regulated by the Financial Services Authority under

numbers 119278 and 191240 respectively. Licensed

under the Consumer Credit Act 1974 under registration

numbers 0004685 and 0198797 respectively. We

subscribe to The Lending Code; copies of the Code can

be obtained from www.lendingstandardsboard.org.uk

www.lloydstsb.com

FUTURE LOOKS HEALTHY FORBURNHAM MEDICAL CENTREA leading Burnham medical centre has completed extensive renovations and expanded its facilities after securing a£1 million loan from Lloyds TSB Commercial.

(Left to Right) Chris Way (Lloyds TSB Commercial), Dr. Robert Green and Dr Tanzir Jamil (Burnham Medical Centre) with David Wood-Griffiths (Lloyds TSB Commercial)

B4 FINANCE

Witney Business & Innovation Centre has opened its doors for business and this is your invitation to join us for some networking, nibbles and the chance to be nosy.

RSVP at http://witneyopenday.eventbrite.com or contact Will Burnett on or 01865 261489 for more information.

Wednesday 5th December 20123.30 - 5.30 pm

Easy AccessThe centre is located on the Windrush Industrial Estate, close to Witney town centre.

is available on site.

Where business is inspired

Witney Business & Innovation Centre provides

terms, a selection of meeting rooms for up to 40 people to hire by the hour or by the day,

Short licence agreements available with as little as one month’s notice

Full reception services to greet visitors

Hire of meeting rooms at special rates when you need them

High speed internet and telephony services

Business support services

Witney Business and Innovation CentreWindrush Industrial Park, Burford Road,

Centre

I have had the privilege of witnessing David’sfantastic qualities first hand, albeit I spent mostof the time following his vapour trail from Paristo Oxford. Nonetheless his leadership,motivation and single minded determinationwere the reason we embarked on the B4 bikeride last year. If it wasn’t for David, I wouldn’thave launched the first B4 bike ride and mostcertainly wouldn’t have completed it. That’s alldown to David’s infectious enthusiasm and hiscan do attitude which must be an enormousasset to his colleagues at Buildbase.

So where did it all begin for this likeable lad fromOxford Born and educated in South Oxford, Davidwas an exceptional sportsman, captainingOxfordshire County Under15’s and 16’s football.He went on to captain England’s Under 16’swinning team in the Euroman EuropeanChampionships, winning Man of the Match in thefinal and Player of the tournament following in thefootsteps of Liverpool’s Steve Heighway no less.David also made schoolboy appearances for CrystalPalace & Reading before joining Coventry City forapprenticeship trials. Having missed out onbecoming a professional he joined Marlow Townand played to a very high standard of semi Profootball.

David qualified as a Carpenter – Joiner - WoodMachinist when he left school and also passed aBTEC in Building studies. He joined local builder’smerchant, RJ Johnsons, in 1987 as a telephonesalesman. When the business was acquired byGrafton Group plc in 1996 and rebranded asBuildbase, David was already a key member of theJohnsons team and was quickly recognised and hiscareer progression soon began.

He’s very much a man in demand and hiswillingness to dig deep and help out mean thatevery minute of every day are precious. Before westart the interview, David is trying to find a tenminute spot in his hectic schedule to have ameeting with a colleague, much easier said thandone!

Having recently reached the 25 year milestone atBuildbase, which David admits still puts a smile onhis face, David recounts his fascinating rise. “My firstrole at the old R J Johnson was working in telesales,

but I was quickly promoted to a SalesRepresentative role and shortly after that, FieldSales Manager and then Key Accounts Manager.

“In twelve years on the road I developed a fantasticportfolio of clients, many of whom have becomeclose friends. In 2000 I was promoted to RegionalSales Manager in London and spent five yearscommuting from Oxford to London where I wasconcentrating on building a team of salespersonsto grow the London business. I then became theRegional Director for North London in 2005 whereI was responsible for sales and operational budgets.

“In 2006 I came home, working as RegionalDirector Central Region in the office that I hadactually built many years ago above Johnsons inCowley. I spent six happy years at Johnsons beforemy recent promotion to Commercial Director ofBuildbase, a more strategic role where I link thesupport centre, head office, and suppliers to thesharp end of the business, the 146 branches.”

David is very much a people person, as he admits.“I’m at my best dealing with staff, customers andsuppliers. I have never forgotten my roots, whichhelps me to deal with any situation. I am constantlytaking calls from staff and the key thing is that Ihave been there and done it in my career whichhelps to come up with a logical answer. I love thechallenge of getting the last ounce out of my teamand relish the role of team leader – like getting youup that bloody hill!” Yes thanks Dave!

According to David’s colleagues, he is alwayssmiling and one was heard saying ‘you know he’scoming because you can hear him whistling beforeyou see him!”

But it’s not all sunshine. Through the smiles Davidhas had to deal with a tough economy, personalloss and plenty of hard work. “We enjoyed theboom time of the late1980’s and 1990’s wheneveryone was building, but the last few years havebeen very difficult. I have to thank two people whomean the world to me. I will always be very gratefulto both of them for their contributions to my careerand life. Martin Lee, now retired from Buildbase,took me on in 1987 and was my MD and a realfather figure. Martin helped me to become theperson I am today. Another key person in my life

was Peter Butterfield. Sadly, Peter is no longer withus after passing away earlier this year. Peter wasalso my MD and was without doubt the cleverestperson I have ever had the pleasure to meet.Always there for me when I needed advice, withoutPeter I wouldn’t have made the progress I have.”

Outside of the office, David has led manyfundraising campaigns, including extensive charitywork for the Oxford Children’s Hospital. Davidchampioned a campaign to raise £55,000 to fundthe adolescent waiting room and beat this total toraise £63,500. David and several colleagueswalked 55km in one day as part of this initiative,despite the fact that he had a full hip replacementat the tender age of 39 due to a sporting injury.

But a little hip replacement was never going to stopthis bundle of energy! He was the true inspirationbehind the B4 bike ride, having asked B4 to joinhim on the London to Paris ride for Macmillan theyear earlier. He certainly showed those of youngeryears a clean pair of pedals on more than oneoccasion and was always the first up the tortuoushills. Everything that David does is portrayed in away which makes you want to get involved, and allof us on that ride last year have so much to thankDavid, and his wife Jane, for.

In his spare time as well as his passion for roadcycling he is also a keen golfer and walker, climbingSnowdon and Ben Nevis last year and also likes tovisit his daughter who is living and working in SanFrancisco.

David’s love of life, and his work, is refreshing andit’s great to be in his company. “I love to be happyand I love people to be happy at work too and intheir lives. It might be work but we may as wellenjoy it!”

“We have seen some very difficult and challengingtimes in our trading sector over the last few years,but thankfully there are signs of improvement andI am pleased to say that Buildbase are moreprepared and focused to dealing with Trade & Retailcustomers than ever before”

Visit one of Buildbase’s 146 branches today and ifyou hear or see a happy chap whistling, rememberto say hello. www.buildbase.co.uk

PLATINUM AMBASSADOR SPOTLIGHT:

DAVID ROBERTSONCOMMERCIAL DIRECTOR, BUILDBASEIn the first of a series of profiles on B4 Platinum Ambassadors, we throw the spotlight on Buildbase’s CommercialDirector, David Robertson. Dave’s tale is very much that of a local lad done good, climbing the ranks to the positionhe now holds in one of the country’s leading builders merchants. David was talking to B4’s Richard Rosser.


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Rob

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B4 SPOTLIGHT


“ I love the challenge of getting thelast ounce out of my team and relish

the role of team leader”David Robertson

JOIN O

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It was a cold, wet and windy Thursday eveningwhen we set off from Oxford for The Beetle andWedge in the former Boathouse at Moulsfordnear Wallingford. It took us just 25 minutes andwe were then shown to our corner table in thedelightful conservatory extension that had beenbuilt only 10 years ago. This was almost thesame time that Stephanie and Warren Musktook over the running of this beautifully situatedestablishment on the banks of the RiverThames.

They have more recently been awarded the‘Four star Restaurant with Rooms Rating’ underthe British Common Standard for GuestAccommodation, and earlier they were listed inThe Times ‘ 50 Best places to eat Al Fresco’.

As soon as we had taken our seats, olives, granarybread and butter were put on our table and the ginand tonics followed very quickly afterwards.

Sue ordered the crispy duck, ginger risotto cakewith plum sauce to start and I went for the

Madagascan crevettes with lime and coriandermayonnaise. Sue commented on the deliciouscoating of the cake and I was extremely pleasedwith the large prawns which were fresh and tasty.To accompany the starters we had the TangueroRose 2011, from Argentina which was a deep pinkand full of fresh summer fruits.

After just about the right time our main coursesarrived, the service was impeccable by the way, andSue was presented with a Mediterranean SeaBream with steamed Pak Choy, Crab Cake and

Beurre Blanc. To accompany this Sue had a glassof the Sauvignon Chateau Haut Grelon 2011,which borders the Gironde Estuary.

I am always keen on game at this time of year andI wasn’t to be disappointed with this locally shotpheasant, which came with mushrooms and a redwine and blackberry jus.

We both had some ‘rosti’ potatoes, a speciality ofthe restaurant as they come served in the pan,French beans and a tomato and shallot salad. Withthe pheasant I had a glass of Ladera Verde Merlot2011 from Chile, which was seriously good value.To finish we both had room for a vanilla crèmebrulee,’just’!

The evening was an absolute pleasure and heavenonly knows what it would be like on a balmysummers evening, dining ‘al fresco’!

Review by Sue and Colin Rosser

www.beetleandwedge.co.uk


B4 R&R

THE BEETLE& WEDGEBOATHOUSE RESTAURANT

“As soon as we hadtaken our seats, olives,granary bread and butter were put on

our table”

B4 R&R

09/11/2012 10:46

B4 IT & COMMS

Well, knock me down with a feather! We wonthe best small business CRM system award atThe Software Satisfaction Awards this year. Ahuge accolade not only from the industry butalso from our customers.

The Software Satisfaction Awards are voted on byusers of the system, so this means we hadtremendous feedback from our customers that putus in first place for the Best Small Business CRMsystem of the year.

To say that I was touched by the recognition fromour customers doesn’t really reflect the feelings ofgratitude I have.

At Intouch CRM we are totally customer focusedand it’s a delight that our users recognise that.

As a UK based software company we are oftencompared to much larger US based providers withvery deep pockets and fancy marketing programs.We spend our time finding out from our users whatthey like about the Intouch CRM system and moreimportantly, what they want us to spend timeimproving.

Our latest release of the system was based solelyaround user feedback and features they wanted tosee included in the software. We took all thefeedback on board and set the developers a taskof integrating as many of the customer requests asthey could in the latest release of Intouch CRM.

So if you are a user of the system or are thinking

of adding the benefits of a comprehensive smallbusiness marketing platform and CRM system toyour business, then you can be assured that hereat Intouch we listen to our users, take theirfeedback on board and get our heads down tomake sure we are constantly improving the systemto deliver what our customers want.

The Software Satisfaction Award is a nationallyrecognised award so the prestige from winning itwill have huge benefits for our business and meanswe now have a truly independent testimonial about

the value of our system. We are lucky to haveregular feedback coming into the office telling ushow much users like the system, which is verymuch appreciated. However, having anindependent validation to all the work we are doingis a big pat on the back for all the team here atIntouch CRM.

One of the key elements that meant we pipped thecompetition to the post for the award this year, wasthe usability of the system and how easilycustomers and in particular new customers, could

start making use of the huge range of tools in thesystem. For us here at Intouch CRM, usability is akey factor to giving your customers a delightfulexperience.

The Intouch marketing system and CRM tool has ahuge range of features, including robust emailmarketing, text message marketing tools, surveytools, calendar and task management to name justa few. Making these intuitive to all users, is aconstant challenge and we are always looking atways to help our users get the most from thesystem as quickly as possible.

In support of this goal we are developing acomprehensive learning resource that not onlyhelps customers get the most from the system asquickly as possible but also means that we are ableto share some of the knowledge we havedeveloped on what marketing tools and strategieswork best. Think of it as a Marketing Masterclass.We will let you know as soon as we are ready tolaunch.

We like to think that it is effort and ideas like this,helping our customers become more successfulthat played a factor in us winning this award.

So to all our customers and fans we wish you aprosperous end to 2012 and a hugely successful2013 from all of us here at the ‘Award Winning’small business CRM system of the year!

www.intouchcrm.co.uk

AND THE WINNER IS?Intouch CRM wins The Software Satisfaction Award: Best Small Business CRM System, at this years SoftwareSatisfaction Awards. Article by James White - CEO intouchcrm


“At Intouch CRM weare totally customer focused and it’s a delight that our usersrecognise that”

L to R: Matthew Ruddle - CustomerService Director intouch crm, JamesWhite - CEO intouch crm and Giles

Brandreth - Guest Speaker/Presenter

SIGN-UP FORB4 BOX OFFICEB4 Box Office launches in partnership with Altis Consulting to provide readers with exclusive access to aplethora of high profile sporting events coupled with bespoke VIP treatment to enhance the spectatorexperience. By Kelly Stroud.


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Whether your passion is rugby, football, cricket,horse racing, or any other event that regularlyfeatures on the UK sporting calendar, you cannow expect access to one of the best seats inthe house through Altis Consulting.

With unforgettable added extras ranging from theopportunity for an informal chat with a well-knownsports personality, through to a fully managedbespoke, high-end corporate hospitality event,guests can’t fail to leave feeling impressed,irrespective of the result!

Exclusive offers currently available through B4 BoxOffice are:

• London Welsh vs. Wasps (28 December) orHarlequins (6 January) at Oxford’s KassamStadium – a box for ten people with sit-downmeal

• RBS Six Nations tickets (February/March)• Cheltenham Festival tickets (March) • Premiership and Champions League tickets

To find out more, contact T: +44 (0)1451 812237and quote B4 Box Office. or see p 157.

The face behind Altis ConsultingFounded in 2005, Altis Consulting is headed up byCharlie Allen, former Commercial Manager of theRFU during England’s finest chapter, which saw theteam triumph in Australia to lift the 2003 RugbyWorld Cup.

Commenting on why he took the plunge toestablish his business seven years ago, Charlieexplains: “I thoroughly enjoyed my time at the RFUbut I had an idea for my own company and wasstarting to find working in one sport fairly limiting.

“Using existing contacts, I established AltisConsulting, based at the Cotswold Business Centre.We now host corporate hospitality events at mostof the high profile sporting fixtures in the UK andabroad. We have also crossed-over to theentertainment sector with strong links to the O2 inGreenwich and the Royal Albert Hall.”

Altis Consulting more than doubled its turnoveryear on year for the first three years, levelling offduring the recession when corporate hospitalitybudgets were slashed. This hasn’t stopped AltisConsulting carving out its niche in a competitivemarket.

The company has experienced record breakingresults in 2011/2012 in both sales and operatingprofit due to considerable business conducted onbehalf of senior management teams for the 2011Rugby World Cup in New Zealand.

“Our point of difference is our specialisation inbespoke corporate hospitality or entertainmentmanagement in watched or participation sportingevents like golf or shooting days. We also offer non-sporting event experiences like opera, ballet or rockconcerts. Above all, we provide a trulyconfidential and personal service.”

Altis Consulting currently has an enviable clientbase spanning International and UK businessesfrom a range of sectors in addition to various highnet-worth individuals from emerging markets thatvisit the UK to enjoy our prestigious sportingcalendar.

Located in the heart of the Cotswolds, AltisConsulting would like to reach out to businessescloser to home.

“Oxford is a fantastic location for business withgreat inroads to London in addition to commandingits own place on an international stage. The calibreof businesses in the area would most definitelybenefit from the services we have to offer,”comments Charlie Allen.

“Taking a prospective client to watch an event theyfeel passionate about and sharing that experiencewith them can only help to reinforce andstrengthen a business relationship moving forward.”

Altis Consulting is built on a solid business modelmaking its services accessible to SMEs as well asCorporates.

The company offers debenture seat brokerageservices at Twickenham, Wimbledon, Lord’s andWembley along with season ticket management atPremiership football and club rugby. It also offers abuy and sell service across sport and entertainmenton a ticket only basis making it possible to obtainaccess to the best events in the UK and abroad, fora range of different budgets.

Altis Consulting is currently organising spectatorexperiences for the 6 Nations, Ashes cricket 2013,British Lions June/July 2013, Ryder Cup GleneaglesSeptember 2014, Football World Cup and theSummer Olympics in Brazil 2014 & 2016respectively.

There’s nothing like watching a sporting event liveand with B4 Box Office, there is no longer anyexcuse for being a fair weather fan. Why be sofabound when you can now enjoy it in style!

To find out more, contact T: +44 (0)1451 812237and quote B4 Box Office.www.altisconsulting.co.uk

B4 R&R


“Taking a prospectiveclient to watch an eventthey feel passionateabout and sharing thatexperience with themcan only help to reinforce andstrengthen a

business relationshipmoving forward”

Charlie Allen - Altis Consulting


THERE’S NO BETTERPLACE TO ENTERTAININ THE THAMES VALLEYEnjoy the excitement of the Barclays Premier League and experience someof the best hospitality in world football at Reading Football Club this season.The Royals offer hospitality options for all occasions, whether you’re lookingto entertain clients and colleagues or treat family and friends, from 3 coursefine dining to an informal matchday bar.

The Club has availability and is taking bookingsfor all remaining games this season on a matchby match basis. Chelsea and West BromwichAlbion are our visitors during January, with thelikes of Aston Villa, Manchester City andLiverpool all travelling to Madejski Stadiumbefore the end of May, so be sure not to missout.

One of the headline hospitality packages atReading is in the Club’s Trophy Room. Not only canyou tuck into a delicious carvery meal before thematch but you can do so in the surroundings ofReading Football Club’s illustrious history, includinglast season’s Championship Trophy which takespride of place.

The Trophy Room is a fantastic place for friends orfamily as well as business colleagues or clients.Regardless of the event, the atmosphere is friendlyand welcoming. The Trophy Room is a ‘day out’ toremember and gives far more than just the on fieldaction. Following all the pre-match build up you canthen enjoy the match from premium seatingadjacent to the Directors' Box. This package alsooffers reserved car parking, half and full-timerefreshments, selection of savoury items postmatch and a matchday programme. Prices for theTrophy Room start from just £150+VAT per person.

In addition to the Trophy Room, another popularmatchday package is the superb pitch-facing 1871Suite is a great way to see all the action and offerslots of extras on top of the 90 minutes of footballaction. Watch the teams warm up as well as all theother activities that take place leading up to kick-offincluding our promotion video celebrating lastseason’s heroics. Pre-match you will enjoy the‘Chef’s Theatre’, a tasty two course meal cooked infront of you. There’s also padded VIP matchseating, half a bottle of wine per person, a cash bar,complimentary matchday programme and carparking. Prices for the 1871 Suite start from just£100+VAT per person.

Peter Hart of Austin Fraser recruitment, one of theClub’s seasonal hospitality clients, recentlycommented “I’ve been to Emirates Stadium,Millennium Stadium and Old Trafford, the

difference between those places and here is thatyou just feel like number at those grounds. AtReading there’s a desire to make it a specialexperience, the staff are always on hand to answerany questions, and it’s a very personableatmosphere.”

“Having a football team in the Premier League hasreally raised the bar of Reading as a town and alocation people want to live and work in, and thisstadium is the best in the Thames Valley without adoubt.”

Another popular package with those looking toexperience the Barclays Premier League in style isour Kennet Room Bar Package. The Kennet Roomoffers a family friendly atmosphere in an informalsetting with access to a cash bar, gourmet burgersavailable to order and plasma televisions. Matchseats are in the Upper West stand and bookings ofany size can be made with prices starting from just£60 + VAT.

Kevin Morrison of Sprite Services, another regularin Royals hospitality commented regarding hisexperiences at the Club, “As a company weregularly purchase hospitality packages for BarclaysPremier League football clubs, and can thereforespeak with some knowledge when we say thehospitality package at Reading FC is amongst thevery best in the country. From the initial welcome,to the personal attention, ambience and first ratefood in the hospitality area itself, we have not founda better venue to entertain our customers. ReadingFC hospitality staff understand the importance ofmaking the day special for visiting clients andalways do their utmost to accommodate anyspecial requests and make our guests feelwelcome.”

To book your place or for any further detailsregarding any of our hospitality packages, call0118 968 1010, visit www.readingfc.co.uk/commercial/hospitality or email [email protected].

For a full fixture list go towww.readingfc.co.uk/fixtures-results

www.b4-business.com

“ From the initialwelcome, to thepersonal attention,ambience and firstrate food in the

hospitality area itself,we have not founda better venue toentertain our customers”

59

B4 R&R


The Christmas period in a hotel is a special timeof year, the very fact this hotel has witnessed169 previous festive seasons is a thought thatis quite difficult to comprehend. Between nowand the new year, the hotel fully expects to feedno less than 5,000 people, most of whom willlive or work within 5 miles of the hotel – it begsthe question, how many residents, both pastand present have frequented this hotel in itslifetime?

It is said that everything changes, there is no doubtthat the hotel has gone through some significantchanges during its long history. Built in 1844 andopening as ‘The Railway Hotel’ with theconstruction of the Great Western Railway, itchanged its name to ‘The Great Western Hotel’ in1925 and it is thought to be one of the oldestrailway hotels in the world. Used as the PaperMinistry during WWII, surviving a fire in 1964 andspending many years as a postal sorting office and

Berkshire Health Authorities headquarters, it wasrestored as a boutique hotel in 2007.

Five years down the line, this Malmaison is truly ahotel that dares to be different both in its designand service. With a change in the managementteam over the last year, General Manager, PaulWatson has daring plans of his own for the yearahead:

‘MAL’ DARE TO BE DIFFERENT IN2013, KEEP IT LOCALAt the time of writing this, there are exactly 36 days until we start a new year, however, between now and then thereis the small question of Christmas to contend with…


B4 R&R

‘You’ve experienced hotel restaurants and barsbefore. In the past they’ve been avoided at all costsand then you head for the local eatery or wateringhole before retiring back to your room (lets noteven get started on the room service!). Its time toforget everything you ever believed about hoteldining and bars in the UK. Start believing in simpleBritish classic dishes, uncompromising in qualityand very generous portions. Believe in a greatchoice of wines and Champagnes. Believe in thatcheeky one (or two) after work and that spectacularschool night mojito; most importantly believe infriendly and effortless service!”

The restaurant itself is an űber stylish, low lit diningden of exposed industrial ceiling void andbrickwork, once you’ve arrived, you wouldn’t quitebelieve you’re in Reading. It is an oasis of pleasure.New Head Chef, Marcin Worzala wants to supportlocal “…there are some classic Mal dishes on themenu such as ‘The Stack’ (classic mal burger withonion rings and a Foie Gras slider), ‘The Mal Grill’(180gm fillet steak, ½ lobster and 3 King Prawns)and the ‘Steak Frites’….we also offer our home

grown and local menu at only £15.95 for twocourses and £19.95 for three courses, whichchanges daily and is dependant on the availableproduce from local suppliers”.

In keeping with the décor, the team believes in arelaxed and friendly approach to service. HelenBlower, Bar and Brasserie Manager believes “longgone are the days where the waiter stands onceremony, there is an art to delivering great service– staff that are there when you need them, staffthat will chat to you about your choices and howbest to enhance your meal or drink if you so desire,

staff that consider delivering genuine hospitalityabove all else”.

There has been a continued resurgence of thecocktail over time. The mixologists at the Mal loveto continuously improve their repertoire, perfectingthe classics and concocting new flavours to suit ourpatron’s needs. Add to that a great choice of wine,Champagne, beer and spirits and you should neverbe disappointed. The bar itself is the perfect

destination to sit with friends in a relaxedenvironment. Keeping the local theme, as is thehotels focus, they are the current sponsors ofReading Unplugged on 107. Watch out for the upand coming stars in the lounge on a Thursdayevening adding to what is already one of the mostdesirable destinations in Reading.

The Malmaison Reading has held a pivotal spot inthe town for many years. The team are set andready to ensure that this is the number one Bar andBrasserie and destination of choice for all in thelocal Berkshire area. It’s an exciting time at the

hotel with renewed energy delivered through themanagement team. Just make sure you don’t missout, dare to be different in 2013 and plan for a littleMal Life, its surely all anyone really wants forChristmas.

www.malmaison.com/hotels/reading.aspx

“The team are set and ready to ensure that this is the number one Barand Brasserie and destination of choice for all in the local Berkshire area.”


Those who know Bob will know only too wellthat his address book is one of the most soughtafter in the industry – and for good reason! TheWalton’ ‘magic’ as it is known, is legendary inhaving the ability to introduce and pairindividuals who can (and usually do) go on todo business together. And, those skills andcontacts have now been opened up to businessleaders across Berkshire and beyond.

With patrons including Chris Tarrant, the Earl ofBradford, Brian Turner, actor Dougray Scott, fashionentrepreneur, Donna Ida and former rugby player,Kenny Logan, The Nth Degree Club has alreadyattracted the interest of many entrepreneurs andprofessional leaders.

Bob is the first to say that “people buy from people”and this is a skill in which he personally excels.And, with the economic backdrop remaining toughfor many in the the concept of being aligned to aninfluential lifestyle club of genuine note has neverbeen more powerful.

It’s a simple yet clever idea that helps executivescollaborate effectively together and gives a genuineopportunity to build productive businessrelationships. With the business world increasinglylooking for different ways to engage their networks,this fresh new initiative bears all the hallmarks ofsuccess.

The Nth Degree members are high net worthindividuals who come together at regular eventsheld at London’s top private dining rooms. Withmember benefits including access to renownedconcierge service, Quintessentially, as well as in-town accommodation for under £130 at one ofLondon’s best known clubs, and significantdiscounts at prestigious outlets, the membershipcost of Classic (for London based constituents) ofunder £1,000 per annum seems exceptionallygood value and can be swiftly recouped, but that’snot what Bob sees as the over-riding attraction:

“Member benefits are certainly important but theultimate attraction has to be the personalities roundthe table and the power of the businessrelationships that can be created” he says. “Yes,we are dining in the finest establishments in theland but to be fair – many of the individuals we aretalking to would also have access to thoseestablishments. It’s about putting together the rightpeople in the right environment, making it fun andproductive in order to create new relationships anddrive the perfect catalyst for doing businesstogether”.

Already The Nth Degree Club has attracted theattention, and patronage, of some of the biggestnames on the UK restaurant circuit. Chefs for pastNth Degree events include Jason Atherton of PollenStreet Social, Mark Edwards of Nobu and ThomasKeller of The French Laundry, to name but a few ofthe chefs who have cooked personally for guestsand introduced the menus, adding a newdimension to the dining experience.

There are two levels of membership – the Classic(which suits a south east based member) costs£750 a year and the Plus membership offersadditional benefits to members from further afield.Key partners include Quintessentially, EtihadAirways and Small Luxury Hotels of the World.

Membership of the Club has grown quickly in thelast three months and the doors will be closing ataround 500 individuals.

“To maintain the exclusivity, we need to ensure wekeep our Club numbers at the right level”concludes Bob. “What the Nth Degree Club isoffering is a portal service, a door into an exclusiveworld where business and pleasure can mix to thebenefit of all.

Further information about the Nth DegreeClub available fromwww.thenthdegreeclub.com

MIXING BUSINESSWITH PLEASUREIn this issue, B4 Business Magazine talks to entrepreneur Bob Walton, MBE,(owner of Trunkwell Mansion House – an exclusive event venue in the county- and President of the National Restaurant Association of Great Britain), whothis month launched the Nth Degree Club – a high end, exclusive lifestyleclub, that promises members the opportunity to interface with like-mindedindividuals.

“Already The Nth Degree Club has attracted the attention, and patronage, of some of the biggest

names on the UK restaurant circuit.”

B4 SPOTLIGHT

www.stonestheprinters.co.uk

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Having spent 12 years on the consultancy-sidein London working almost exclusively withmultinationals and premium global householdname brands, Phil Strachan brings a wealth ofexperience and expertise to any project heworks on. Add to this the fact that prior to thathe spent 14 years on the client-side in themarketing departments of major blue chipmultinationals running premium brands such asNescafe and you can begin to grasp the valuehe can add to any business or brand he workswith.

“At one point trading as QED (Quite ExtraordinaryDesign), my business partners and I employed 22people and we were based in the converted ClergyHouse of St Michaels Church in London EC2. TheChurch itself had become the London ArchitecturalSalvage Company which was one of London’slargest and longest established architecturalantiques and salvage businesses. They werefantastic premises to run an Identity and Designbusiness from but combined with 22 people to payeach month, our overheads and operating costswere quite high.”

Nowadays, trading as Strangebrew, Phil offers hisspecial blend of client-side and consultancy-sideexperience and expertise from a low overheadbase in Berkshire, meaning that businesses andbrands of all shapes and sizes from one personstart-ups to long established businesses and brandscan benefit from an injection of what he callsBusiness and Brand Alchemy.

London quality at Glasgow prices

Having previously spent many years refreshing,revitalising, re-energising and relaunching majorbrands such as Alpen, Foster’s Lager and Pontin’sHoliday camps to name but a few, more recentprojects Phil has delivered have been much morevaried. These have included the repositioning andrelaunching of Aylesbury College, the creation of aMotivational Speaker brand for a sports and TVpersonality, and brand identities for a Martial Artsand Personal Trainer, an Accounting Practice and aTraining Consultancy.

“My overall aim is to deliver real value, what I call

London quality at Glasgow prices, and that meansbusiness and brand identities that really work ratherthan just nice logos which all too often don’t. Thereis an inordinate amount of money wasted on anawful lot of very ordinary work, design for design’ssake, when what is required is an investment insomething that truly captures and communicatesthe essence of a business or brand. Branding,Identity and Design, interlaced with creativity andinnovation, are all part of a business or brandconnecting, communicating and engaging with itstarget audience but in order to achieve thiseffectively, you firstly have to know exactly who thetarget market is, what the business or brand needsto be seen to stand for and what its competitiveadvantage is. It is all about adding value.”

Necessity is the mother of re-invention

So why then do we see so many businesses andbrands relaunching and being as you sayrefreshed?

“It may well just be that they did not get it right inthe first place, but while the objective is obviouslyto build successful brands that will be sustainableand stand the test of time, the simple fact is thatkey business environment factors such as marketconditions, economic climates and competitors areconstantly changing. In such instances, necessityreally is the mother of re-invention, requiringBusinesses and Brands to respond in order tocontinue to prosper by re-inventing, re-branding,refreshing, revitalising and relaunching themselvesas appropriate. Events like new competitors cominginto a market can prompt such action but the aimhas to be to always stay ahead of the curve. Thismeans being creative rather than reactive in orderto remain in control in your designatedmarket/sector and making sure that you arebuilding a strong and valuable brand rather than anineffectual and effectively worthless bland. It is allabout leading from the front and staying ahead.

It is important for businesses to periodically standback, take a long hard look at themselves andassess how they and their brands are positionedbecause even if they themselves are not changing,the odds are that their competitors are and so arethe needs of their customers and consumers. The

problem is that they are often too close to theirbusinesses to be able to see this for themselves”.

Faith, hope and too little clarity

“Businesses and brands need to know andcommunicate their “why” to their selected targetmarkets but the truth is that all too manybusinesses and brands out there are operating withblind faith, relying far too much on hope and withtoo little clarity in terms of what they really have tooffer and how they need to position and presentthemselves. All too often they don’t really knowtheir USP or their potential to build sustainablecompetitive advantage

That’s precisely why I put particular emphasis onmaking sure that I fully understand the businessand/or brand of any new client, their objectives andaspirations, their competitors, their strengths andweaknesses, opportunities and threats because itis only by distilling the essence of a business orbrand that I can identify how best to free its spiritby helping them to think brand – not bland.

There are many businesses and brands out therethat could really benefit from taking a good longhard look at themselves right now and it’s a greattime for getting back to basics. They should makeit their New Year’s resolution to re-evaluate thestrength of their competitive situation and identifyany action required refreshing their presentation orrebranding, relaunching or revitalising theirbusinesses. In today’s recessionary marketconditions, only the strong will survive and this canbe a very cost effective way and a very soundinvestment in order to ensure that they emergefrom these difficult times strongly positioned andwith a secure future ahead of them.”

Contact Phil Strachan on 07770 753 975 or byemail [email protected] if you would liketo arrange an initial no cost, no strings attachedmeeting to discuss how an injection of Businessand Brand Alchemy from Strangebrew could be ofbenefit to your Business or Brand.

www.thinkbrandnotbland.co.uk

Phil Strachan of Business and Brand Alchemists Strangebrew shares with Richard Rosser how clients of allshapes and sizes can benefit from investing in his special brew of ‘London quality at Glasgow prices’


STRANGEBREW

POTENT AND INTOXICATING,BUT REASSURINGLY INEXPENSIVEwww.b4-business.com 65

B4 SERVICES

“My overall aim is to deliver real value, what I call London quality atGlasgow prices, and thatmeans business andbrand identities thatreally work rather thanjust nice logos whichall too often don’t”

Phil Strachan

LANCASTERLONDONB4 spent a few days in London enjoying the delights of Lancaster London with arguably the best views in town.Overlooking Hyde Park and with picture perfect views across the city in all directions, it was hard to stop staring inawe.


It has become something of a tradition tovisit London before Christmas with thefamily, an opportunity to spend some timetogether and enjoy the capital ‘all dressedup’ for the festive season. With a 15 year oldand 12 year old going on 18, it’s hard totempt them away from i-this and i-that, butit didn’t take a vast amount of persuasiononce the offer of a weekend staying at oneof London’s most iconic hotels was on thetable!

As we arrived in London, the rain was lashing downand it was wonderful to pass the car keys to theporter who whisked the Beetle to, no doubt, enjoya comfy night alongside some grown up cars in thehotel garage. We were shown to our suite on the7th floor and as the bell boy explained how all thegadgets and gizmos worked, we were all juststaring, not at him but at the views over London. It

was an eerie experience to see an almostpanoramic view of London as we darted from oneroom to another, spotting the landmarks as if itwere a game. The London Eye was lit up, the BTtower was towering nearby and so it went on – wecould even see Wembley Stadium. Morning wouldbring more detail to this wonderful canvas as HydePark, right below us, came to life.

And then we began to take on board the vastnessof our room – a wonderful lounge with the mostinviting sofas, huge plasma screens, our own diningtable and more. We had been transferred to anoasis and were four kids in a sweet shop. We hadinterconnecting rooms, and for four people it wasa perfect amount of space to relax and unwind forthe weekend.

We had some time before dinner to toast our goodfortune with a drink from the mini bar – we hadn’t

actually done anything but why not?! Mindful thatwe had to make our 8pm dinner reservation forIsland Grill, we unglued our eyes from the fabulousviews and made our way downstairs.

Island Grill didn’t let us down as we continued onour journey of euphoria. Sitting down to eat as afamily was a rare joy in itself, but to cap it off withgreat food and drink made this a weekend toremember. We enjoyed a breakfast banquet in theroom and really, when the time came, struggled tocheck out!

As the website says, ‘There are many things thatkeep our guests returning to Lancaster Londonagain and again, but there is one more tangibleelement that has left our guests impressedcountless times - the views.’

www.lancasterlondon.com

“There are manythings that keepour guests returning to

Lancaster Londonagain and again,but there is onemore tangible element thathas left our

guests impressed countless times- the views”


B4 R&R

BROWNS R E A D I N GUnit R7, The Oracle Centre, Reading, RG1 2AG

Telephone: 0118 950 3137 Email: [email protected]

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The background provided in our first article withSarah is important and it helps sets the scene.With fifteen years sales, management andgeneralist HR experience, Sarah’s backgroundwithin different market sectors andorganisations has given her an incrediblyinvaluable understanding of her clients’collective needs.

What strikes me about Sarah is that despite heryears she has a wealth of knowledge in bothbusiness and human resources. It's really quiteastonishing the progress the business has made inthree short years which is down to the dedicationand standards Sarah has set herself and thecompany.

So where did it all start to change for Sarah?“Genuinely, looking back at the past two years, it’sreally hard to believe that the business has comeso far. I’ve been really lucky with the relationships Ihave built with my clients and their success hascontributed to the success of HR2YOU.” Modest asever, Sarah explains that this is a world away fromwhere she would have imagined to be in year threeof business, yet she is extremely excited about notonly growing her clients’ businesses but HR2YOUas well.

Sarah has to pinch herself that she now heads upa team of five, with plenty of scope on the horizonfor further expansion. “It's amazing that this time 2

years ago I would never have thought that by nowI’d be running a business with five members of staffwho are qualified in health & safety, employmentlaw and payroll, adding even more value to thelevel of service we can provide to our clients.”

HR2YOU now has an impressive portfolio of clients,many of whom are expanding. The company hasjust started a new relationship with a largeautomotive company in Essex helping with theirnew Helpdesk. For expanding clients, HR2YOU ishelping with back office processes, recruiting salesteams, implementing a management developmentprogramme and commission structure as well ashelping with their ISO standards and Investors inPeople criteria. This has all given Sarah the taste formore.

Sarah explains that as the company has grown ithas also allowed her to work on bigger and moreinteresting projects, including delivering ILM(Institute of Leadership and Management) trainingcourses, presenting at a number of events includingB4 workshops, working with clients on extensivenational expansion plans, implementing andmanaging a new sales team including designingcommission structures to incentivise staff.

“I want to expand HR2YOU further now. I can seehow we can develop further and have ambitionsto develop HR2YOU offices in other regions. I’mnot afraid of growth as I have seen how we have

been able to cope so far with clients pushing intonew arenas and we have managed withoutproblems. I have a real appetite to grow thisbusiness, I have a thirst for knowledge and love tofind out more about businesses in new sectors andrelish the challenge of a new client in a completelydifferent sector with its own dynamics.”

Sarah is rightly proud of what she has achieved andbelieves that relationships with her clients are at theroot of her business. “It speaks volumes that all ofmy customers are still with me. It’s all aboutbuilding long term relationships and I really believethat becoming part of the senior managementteam for many of my clients allows me tounderstand what motivates them as a business andas an employer.”

The future looks exciting for Sarah and HR2YOUwith new ventures in training, plans to work morein London and develop the network of HR2YOUoffices. I wouldn’t bet against this young ladydelivering that and more over the next two years.For more information about HR2YOU and talkingto Sarah about your HR requirements, contactSarah at [email protected].

www.hr2you.co.uk

HR2YOUIn Issue 19 of B4, we met Sarah Morris of HR2YOU. Young, engaging and determined, Sarah spoke to us about herenergetic plans for HR2YOU. Just over a year from her first B4 article, everything is still as fresh, vibrant and on thesame path, but this time it’s all bigger and better. A beaming Sarah Morris tells Richard Rosser about great strides forHR2YOU.


B4 HR


“It speaks volumes thatall of my customers arestill with me. It’s allabout building longterm relationships”

Sarah Morris

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With over sixty five acres of picturesqueCotswold countryside surrounding it, Lana deSavary, wife of well-known internationalentrepreneur, yachtsman and philanthropistPeter de Savary acquired the Old Swan &Minster Mill in May 2010. Located in the villageof Old Minster, Minster Lovell, between Burfordand Witney, the 18th Century mill, where westayed, is alongside the River Windrush. The OldSwan is an authentic six hundred year old inn.

We arrived for our overnight stay far too late. It wasalmost 8.30pm on a Friday night when Sam andLiz checked us in and I recommend you at leasttake the time to properly relax in the room or thebar before dinner. Whilst Sam walked Tina to theMinster Mill side of the complex, I drove from mainreception to the Mill’s dedicated parking area andmet them there (literally 20 seconds away). TheSwan side was fairly quiet, but as Sam opened thedoor to The Mill, the warmth and happiness thatwas to accompany us during our stay hit us. Aroaring fire to one side, jovial guests all around, thisplace had atmosphere. Our room was up a flightof stairs off the bar.

The room was perfect. A huge comfy bed, periodfurniture and a fantastic bathroom. The heart of thisformer mill had been retained but the luxury hadbeen added in ample measure.

Sam showed us around and left us to a quick sipof Sloe gin before we headed back down the stairsto the restaurant.

Unfortunately we had to bypass the thriving barwhich looked great fun and full of character (andcharacters!) as we were late for our table. We werewelcomed by Emma, who was bright, engagingand very knowledgeable, and talked us through thespecials and answered our questions politely andenthusiastically. I have to say, at this point, that ALLof the staff at The Old Swan and Minster Mill werea delight throughout our stay. So often you’ll passsomeone in a hotel, a chamber maid, seniormanagement, the gardener, and you won’t get asqueak out of them. This place is very different.Everyone says hello, everyone is friendly andeveryone has a smile on their face – it really is agenuinely happy place.

Tina pipped me to the Seared Dry King Scallops(which were as great as they sounded – I pinched

“The honey-coloured stone of theCotswolds, weeping willows, thatchedroofs and the rushing waters of theRiver Windrush make this one ofEngland’s most enviable settings”

www.b4-business.com

one when she wasn’t looking) and I had the OldSwan Smoked Salmon (served warm). The salmonwas delicious, although not cut traditionally, it wasa perfect opener. We stayed fishy for mains as Tinahad the Bream from the specials board whilst Iopted for the Oxford Gold Beer Battered BrixhamHaddock with chips and mushy peas.

The presentation of the food throughout was firstclass, but the imaginative layout of the fish andchips on a wooden board with small pot of vinegarand mushy peas was fun and very appealing.

The meal was wonderful, and we wereaccompanied by a couple of gin and tonics and aglass or two of Chablis along the way. No room inthe inn for dessert I’m afraid – we were well andtruly beaten and the bed was calling. We left awedding party to have the fun and enjoyed apeaceful night’s rest.

I had booked a show around the grounds for 10amand was up and ready to see my host, Amber, inThe Old Swan. It was only when we started to walkaround that I really started to appreciate the beautythat surrounds this mini village. The backdrop ofnever-ending gardens, wild-flower meadows,orchards and the surrounds of what remains of theancient Royal Hunting Forest of Wychwood, makethe Old Swan & Minster Mill quintessentiallyEnglish. The honey-coloured stone of theCotswolds, weeping willows, thatched roofs andthe rushing waters of the River Windrush make thisone of England’s most enviable settings. Largechess boards are playfully dotted around thegardens, ducks quack from small ponds on the

periphery of rooms and everywhere you look yousee the rich dividends of hard work and considerateplanning. I could have walked around all day, inevery nook and cranny you see something todelight, something to engage, something toconnect you with the nature that engulfs this oasis.The only thing missing was another night’s stay –to really appreciate The Old Swan and Minster Mill,make a weekend of it!

Lana de Savary has done a fantastic job of restoringthe hotel. All of the bedrooms are en-suite andoffer all the modern facilities, includingcomplimentary wi-fi access. New formal gardens,a traditional vegetable garden and one of thecountries largest wild flower meadows (forty acres)were created alongside the River Windrush.

Besides the restoration, a number of newadditional facilities and services have been added.The completion of an architecturally stunningDining Room – the Minster Room, two Yon-ka SpaTreatment Rooms, a super modern gymnasiumand work-out area, vegetable & herb gardens whichsupply the kitchen as well as a children’s pettingfarm.

And with over three miles of superb fly-fishing andcoarse fishing, the Old Swan & Minster Mill is setto become one of the countries great fishingdestinations.

There are also three meeting rooms and fivesyndicate rooms with main rooms offering naturaldaylight and a maximum capacity of fifty five.Equipped with free internet access throughout, LCD

and plasma screens, along with audio-visualequipment are available too. The Old Swan is idealfor a teambuilding event or seminars and with theRiver Windrush and Forest of Wychwood on itsdoorstep, the location provides the perfectopportunity for a themed country pursuitsteambuilding event. Quad-biking; fishing;horse-riding; zip-wiring; falconry; archery - the list isendless. The team of dedicated conferenceco-ordinators can arrange a bespoke event, tailoredto your requirements. The facilities are quitebreath-taking and demonstrate the versatility of theestate.

My tour ended with a peek inside the new privatedining room, The Minster Room. This was beingprepared for the aforementioned wedding partyand looked wonderful. Equally perfect for businesslunches and dinners, thickset oak beams form boldlines around the room, leading to a large inglenookfireplace which takes centre stage. Architecturallystunning, the new room resembles the historicalera, coupling traditional architecture with a moderntwist, in the same vein as the bedrooms. With acapacity of forty eight, The Minster Room creates adramatic atmosphere, for both individual diningand larger private parties.

Before we left, we had time for a spot of breakfastand a cheeky home made pain au chocolat. Ahearty smoked salmon and scrambled eggs saw ushappily on our way back home with a taste for lifein the country, a yearning to go back, content thatwe had discovered a real gem.

www.oldswanandminstermill.com


B4 R&R

THE OLD SWAN& MINSTER MILLIt’s hard to imagine a more idyllic place, less than one hour from Berkshire. It’s all too easy after a busyweek to just down tools and unwind, but take my advice and take the trouble to visit The Old Swan &Minster Mill just once – I guarantee you’ll want to go back. Richard Rosser reports for B4.

CONTACTS DIRECTORYAdvice..................................................................................................................................................75Business Services....................................................................................................................75Charities & Government Organisations.............................................77Conference, Events & Venues........................................................................................77Event Managment Technology..........................................................................77Education........................................................................................................................................77Finance..............................................................................................................................................77Health & Leisure.......................................................................................................................77Travel........................................................................................................................77

HR..........................................................................................................................................................79IT & Telecommunications.................................................................................................79Marketing & Design...............................................................................................................79Printing.......................................................................................................................79Public Relations...............................................................................................................79Media......................................................................................................................79Property & Building...............................................................................................................79Restaurants & Bars............................................................................................................79Retail....................................................................................................................................................79

P A M B A S S A D O R A

ADVICE

LEGAL

Pitmans LLP PChristopher AveryManaging Partner0118 958 0224 www.pitmans.com

Field Seymour Parkes APenelope GardenAssociate0118 951 6312www.fsp-law.com

Gardner Leader LLP ADerek RogersManaging Partner01635 508080www.gardner-leader.co.uk

Morgan Cole LLP AMichael StacePartner0118 955 3000www.morgan-cole.com

Rickerbys LLP0118 925 6100www.rickerbysthamesvalley.com

Belinda Knight 0118 900 1712www.belindaknightsolicitor.co.uk

Clifton Ingram LLP 0118 957 3425www.cliftoningram.co.uk

ACCOUNTING

BDO LLP AJulian Frost Lead Partner0118 925 4400www.bdo.uk.com

Grant Thornton AJim RogersAudit Partner01753 781001www.grant-thornton.co.uk

Wilkins Kennedy0118 951 2131www.wilkinskennedy.com

Wilson Partners01628 770 770www.wilson-partners.co.uk

Ardhurst Accountants Limited 0118 925 3286www.ardhurstaccountants.co.uk

Berkshire Accountants Ltd 07794 510499www.berkshireaccountants.com

Chariot Tax Services 0118 986 3738www.chariot-tax-services.co.uk

Goringe Accountants Ltd0118 941 9997www.goringeaccountants.co.uk

BUSINESS ADVICE

Crowe Clark Whitehill LLP0118 959 7222www.crowehorwath.net

The FD Group0118 948 1080www.theFDgroup.co.uk

Parfitt Cresswell01753 271640www.parfittcresswell.com

Strategic Finance Director Limited07967 681774www.strategicfd.co.uk

BUSINESS SERVICES

BUSINESS CONSULTANTS

Direct 2 PA AEmma WattsExecutive PA0118 932 6698www.direct2pa.com

The Business Growth Show0121 632 2300www.thebusinessgrowthshow.co.uk

Clinical Professionals0118 959 4990www.clinicalprofessionals.co.uk

Pace Equity Ltd01491 577889www.paceequity.com

id-choices0845 519 6237www.id-choices.co.uk

Agenda for Change01453 731 773www.agendaforchange.net

Bbite07836 205262www.bbite.co.uk

Support Star Limited07739 459469www.mysupportstar.co.uk

BUSINESS ORGANISATIONS

Institute of Directors, Berkshire Branch ABarry LewisChairman, Berkshire Branch0118 942 9608www.iod.com

FSBARichard KnightEast Berkshire Branch Chairman01256 767837 www.fsb.org.uk

Click BerkshireAHarriet SlingoOwner07725 740311www.clickberkshire.co.uk

The Business Wealth Club 01869 278900www.thebusinesswealthclub.com

Thames Valley Chamber of Commerce Group01753 870500www.thamesvalleychamber.co.uk

Bracknell Business Club01256 767837

BUSINESS SUPPLIES AND EQUIPMENT

Archway Business Solutions Ltd 0118 324 0135www.archwaybusiness.com

B4 contacts


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INSURANCE

Coversure Insurance0800 093 57 80www.coversure.co.uk

Vision Vehicle Solutions Ltd01628 780011www.vision4accidents.com

SECURITY

RISK Management Security Services01494 469189www.riskmanagementsecurity.co.uk

TRANSPORT

EMT Jets Global Aviation 08453 888248www.emtjets.com

CHARITIES & GOVERNMENT ORGANISATIONS

Berkshire Community Foundation0118 930 3021www.berkshirecommunityfoundation.org.uk

Connect ReadingClare WrightManaging Director0118 959 1236www.connectreading.co.uk

Daisy’s Dream0118 934 2604www.daisysdream.org.uk

Child Matters07788720612www.child-matters.co.uk

CONFERENCE, EVENTS ANDVENUES CONFERENCES

MalmaisonPPaul WatsonGeneral Manager0118 956 2300www.malmaison.com

Oakley Court HotelPRichard SmithSales Manager01753 609988www.principal-hayley.com/theoakleycourt

The Bird in Hand Country Inn01628 826622www.birdinhand.co.uk

Fredrick’s Hotel, Restaurant & Spa01628 581 000www.fredricks-hotel.co.uk

Holiday Inn Reading, M4 Jct 100871 942 9067www.holidayinn.com

VENUES

The VineyardPHayden BowlGeneral Manager01635 528770www.the-vineyard.co.uk

EVENT MANAGEMENT TECHNOLOGY

The Active NetworkABanks HolcombeSenior Manager Emerging Markets0207 313 5744www.activenetwork.com

EDUCATION

Reading CollegePLesley DonoghuePrincipal0118 955 4300www.reading-college.ac.uk

Reading University0118 987 5123www.reading.ac.uk

FINANCE

BANKING

Lloyds TSB CommercialPDerek BeardsSenior Manager, Business Development01442 233261www.lloydstsbbusiness.com

RBS Corporate BankingADonald MacDonaldUK Head of Deposits & Director, Professionals07768 427379www.rbs.co.uk/corporate.ashx

Santander Corporate BankingAPaul RobinsonRelationship Director0118 921 1621www.ukcorporatebanking.com

Coutts ReadingATim McInerney

0118 373 3513www.coutts.com/locations/reading

Barclays Corporate07766 362053www.barclayscorporate.com

Handelsbanken0118 959 5444www.handelsbanken.co.uk/reading

TAX PLANNING

Your Money FriendATed YeatesFounder0208 123 1193 www.yourmoneyfriend.co.uk

HEALTH AND LEISURE

ARTISTIC & CULTURAL

Stanley Spencer Gallery 01628 471885www.stanleyspencer.org.uk

BEAUTY

Electric HairAAlan ShortDirector and Salon Manager0118 957 1010www.electric-hair.com

FITNESS

Berkshire Fitness07825 259612www.berkshirefitness.co.uk

Gareth France Mobile Personal Trainer07853 381449www.garethfrance.co.uk

SPORT

Reading FC LimitedPSir John MadejskiChairman0118 968 1100www.readingfc.co.uk

Bearwood Lakes Golf ClubAMartyn NorrisHead of Marketing0118 979 7900www.bearwoodlakes.co.uk

Newbury RacecourseP01635 40015www.racecoursenewbury.co.uk

Magnolia ParkP01844 239700www.magnoliapark.co.uk

LEISURE ACTIVITES

Team Activity Group0845 130 2248www.tag-events.com

Bedlam Paintball08453 707571www.bedlampaintball.co.uk

The Lookout Discovery Centre01344 354400www.bracknell-forest.gov.uk/lookout

Nirvana Spa0118 989 7500www.nirvanaspa.co.uk

TRAVEL

Momentum HubAAndrew Riley Chairman0800 0726075xwww.momentumhub.com


B4 contacts

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Do you wantto feature inB4 BerkshireIssue 5?

Magazine

Contact us for advertising and editorial rates.

Out in March 2013Tel: 0118 317 7183

Livingstone’s World of Travel Ltd0844 888 8383www.livingstonesworldoftravel.com

HR

HR2YOUPSarah MorrisManaging Director07789 711997www.hr2you.co.uk

IT & TELECOMMUNICATIONS

IT SERVICES

In Touch CRMPJames WhiteManaging Director0800 056 6452www.intouchcrm.co.uk

TELECOMMUNICATIONS

Everything EverywherePMike TomlinsonSmall Business Marketing Director07968 107671www.everythingeverywhere.com

MARKETING & DESIGN

ADVERTISING

B4 MagazinePRichard Rosser Managing Director01865 742211www.berkshire.b4-business.com

Focal Point Advertising Solutions 01256 767837www.focal.co.uk

DESIGN

Clever Little Design01628 627853www.cleverlittledesign.co.uk

Blink Design & Print01865 742211www.on-the-blink.com

Voyage Design01189 835510www.voyagedesign.co.uk

MARKETING

Strangebrew Brand AlchemyPPhil StrachanProprietor07770 753975www.thinkbrandnotbland.co.uk

The Social Media CaféAAmanda Hill Founder0844 3305679www.amanda-hill.org.uk

GloooRobin ParkerPartner01865 595707www.glooo.co.uk

PHOTOGRAPHY AND FILM PRODUCTION

Hills & SaundersARichard ShymanskyPhotographer07878 162452www.hillsandsaunders.co.uk

Take One01494 898919www.takeonetv.com

PRINTING

Stones the Printers PSteve PalmerSales Director01295 819 300www.stonestheprinters.co.uk

Dartnell UK Ltd 01635 278568www.dartnell.co.uk

PUBLIC RELATIONS

Esplin PRALouise EsplinFreelance PR Consultant01235 850115www.esplinpr.co.uk

Morgan PRANigel MorganFounder0845 00 33 666www.morganpr.co.uk

MEDIA

Reading 107fmPTony GrundyActing MD0118 986 2555www.reading107fm.com

PROPERTY & BUILDING

PROPERTY SERVICES

Haslams Surveyors LLPPConrad HillManaging Partner0118 921 1500www.haslams.co.uk

Synergy Facilities Ltd ALiz MaloneyManaging Director0844 800 2823www.synergy-facilities.co.uk

COMMERCIAL PROPERTY SERVICES

Oxford Innovation LtdPJo WillettMarketing and IC Development Director 01865 261400www.oxin-centres.co.uk

Berkshire Centres at:Crowthorne Enterprise Centre01344 751 600www.crowthorne-ec.co.uk

Lily Hill House01344 317 900www.lilyhillhouse.com

Quintons Specialist Commercial PropertyAdvisors01635 551441www.quintons.co.uk

INTERIORS

Amarestone0845 2608070www.amarestone.com

RESTAURANTS & BARS

Island Bar and Restaurant0118 9479530www.islandbar.co.uk

RETAIL

BuildbaseATim FeltonRegional Director South01635 573716www.buildbase.co.uk

The Vintage Affair07855 951825www.thevintageaffair.co.uk

Vintageniewww.vintagenie.com

B4 contacts

Become a B4 Member or Ambassadorand in return, we’ll give you:

• Presence in the B4 online and magazine directories

• Access to the B4 site to upload unlimited press releases,event details, offers and jobs

• Invites to B4 Ambassador events in 2012 and 2013

Memberships from just £150+VAT per annum*

WHY NOTJOIN THEM?

100 members and rising.

www.b4-business.comfor full details NOW!


B4 is designed by Blink Design & Print e: [email protected] t: 01865 742211

We know how important time is when you are dining with clients or when you simply want a quick, light lunch with friends.

So dine with us in January in our California Bar and enjoy a one course lunch from a selection of dishes paired with one glass of wine in one hour for just £15.

However, if you’re not short of time, we’d love you to stay longer!

Please call 01635 898463 to book

Discover more: www.the-vineyard.co.uk

The Vineyard, Stockcross, Newbury, Berkshire, RG20 8JU

*Available Monday to Friday between 12pm and 3pm.

B4 Magazine Berkshire Issue 4

Documents

Transcript of B4 Magazine Berkshire Issue 4