B2C logistics management (Delivia)

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Logistic management in B2C. Effective business is based on effective information and data transfer Andrey Krylovich

Transcript of B2C logistics management (Delivia)

Page 1: B2C logistics management (Delivia)

Logistic management in B2C. Effective business is based on effective

information and data transfer

Andrey Krylovich

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Post

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Federal Transport companies

Logistics market overview in Russia

Self pick up point

Courier

delivery

Parcel shops

Regional

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500 delivery status identifications

About 20 options to choose

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Key requirements for informational data exchange

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What information do you need to deliver/ receive?

Delivery characteristics

Customer’s data and address

Additional info

Dispatch and delivery data for verification and document printing

Send a courier request option

Requests for tracking

Request for analytics (KPI, SLA)

Prior to delivery During delivery Delivery analytics

Integrations with 10+ delivery companies

Delivery dates and cost

Delivery documentation printing

Order tracking (unified statuses)

Notifications about

Complete analytics base

Cost-efficiency analytics

Quality of service analytics

To b

e de

liver

edTo

be

rece

ived

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IT integrator for delivery service providers management

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One IT platform for multiple delivery service providersAPI or web-interface

Analytics

Unified tracking info

One unified

API

Personal account

Additionaluseful services

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Cross-border cooperation

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Personal data collection (passport data)

The acceptance of the offer

Data transfer to customs and logistic partners

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Thank you for attention