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B2B Supermarket Digital transformation with B2B Supermarket - Digital transformation with Magento Commerce

Transcript of B2B Supermarket - gr.meet-magento.comgr.meet-magento.com/wp-content/uploads/2019/11/...B2B...

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B2B SupermarketDigital transformation with

B2B Supermarket - Digital transformation with Magento Commerce

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B2B needs

● Personalised CX ● Pricing base, group, tier, promotions

● Registration flow● Stakeholders ● Catalog visibility● Shopping lists● Edit Order

B2B Supermarket - Digital transformation with Magento Commerce

B2B vs B2C check here:

ux9.de/ujYn

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Supermarket needs

● Huge catalog > 3200 categories

● Mass actions ● Stock / Collection per store fresh products!

● Units & deposits● Barcodes● Timeslot

reservation logic, address, delivery method, checkout

● Checkout

B2B Supermarket - Digital transformation with Magento Commerce

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Signup flow

B2B Supermarket - Digital transformation with Magento Commerce

User search with his cardholder & company data

Selects his account from results

Phone verification

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Timeslot

B2B Supermarket - Digital transformation with Magento Commerce

Time & day slot pools based on delivery method

Reservation logic

Addresses matching

Shipping methods - Channels

Service store according to timeslots

Checkout flow

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CX - Account pages

B2B Supermarket - Digital transformation with Magento Commerce

Account & Companies info

Multiple Shipping list

Multiple pregenerated addresses (sync to SAP)

Edit Order

User teams / roles / permisions

Credit

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Pricing

B2B Supermarket - Digital transformation with Magento Commerce

Base prices

Group Prices

Tier pricing display

Price analysis

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- 13 stores

- Different collection per store

- Different stock updates

- 2 warehouses per store

- Merchandise status per store

- Conditional status based on these criteria

- According to chosen address different catalog is served on front

Stock / Collection per store

B2B Supermarket - Digital transformation with Magento Commerce

2 warehouses

Athens

2 warehouses

Thessaloniki

…. + 11 stores

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Variety of units

Pricing display

Packaged vs fresh products

Quantity increments & decimals

Units

B2B Supermarket - Digital transformation with Magento Commerce

Kgpachaged

KgNon pachaged

Pc Lt

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Unit relations● Same code products with different

units (and price of course)● Custom options relational sku & qty

Unit Relations & Deposits

B2B Supermarket - Digital transformation with Magento Commerce

Deposits (we call these autosells)● Products dependant on a products

sale, autoadded to cart● Any cart limitations;

Food for thought:- Cart page scenarios- Combination of these 2 features

=

in your cart

1 x

24 x

1 x

content

bottles

box

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Checkout

B2B Supermarket - Digital transformation with Magento Commerce

Clean with all the appropriate data

3 clicks to complete

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B2B Supermarket - Digital transformation with Magento Commerce

Integrations - ERP ● Customers

○ Relations (cardholders, companies & addresses)○ Groups ○ Tax classes○ Credit

● Articles (products)○ Barcodes ○ Master data ○ Classification (attributes)○ Deposits○ Unit relations

● Stock○ per store*

● Orders○ Orders (in & out)○ Status

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B2B Supermarket - Digital transformation with Magento Commerce

● Base catalog

● Customer catalogs

● Tier pricing

● Promotions (8 different types)

● Real time validation (on checkout)

Athens

POSstore

Volos

POSstore

…….

POSstore

Integrations - POS

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Tech tip

DON’T LEAN JUST ON CACHE

B2B Supermarket - Digital transformation with Magento Commerce

13 x 800k x 100+ x …. stores pages cust.groups

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What’s next

● Enhanced experience for promo Gift ● Representatives flow● Flows reporting (BI)● PWA

B2B Supermarket - Digital transformation with Magento Commerce

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B2B Supermarket - Digital transformation with Magento Commerce

So, can handle a project like this?

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B2B Supermarket - Digital transformation with Magento Commerce

And evenmoooore!

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B2B Supermarket - Digital transformation with Magento Commerce

Many Thanks to:

teams for this awesome result!

Feeling so proud guys :)

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Project history

● Design for ○ 45 pages (desktop & mobile) ○ 3 revisions

● Phases we run○ Design - Development (alpha) ○ Development (beta) ○ UAT x 3 cycles

● TimeToLive - 8 months● Launch

○ BETA - 6 months period○ Extended Support for Issues & feedback handling

Mits [email protected]

Presentation QR & link:

Client:

www. themart.gr

Implemented with:

THANKS!

ux9.de/Xyuz