B2B Commerce On The Move

B2B Commerce on the MoveHow B2B commerce is changing how

businesses buy and sell.

Welcome! B2B Commerce on the MoveSean Cook, CEO of ShopVisible

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3COPYRIGHT SHOPVISIBLE LLC | WWW.SHOPVISIBLE.COM | 866 493 7037

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Today’s Webinar

Emergence of B2B Commerce

Key Ways It’s Changing How Businesses Buy & Sell

Trajectory for B2B Commerce

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ShopVisible is an end-to-end SaaS commerce platform that powers the shopping experiences of today. Whether your customer is an individual consumer or a business, we power the commerce sites that enable them to buy from you , whether shopping online, on their mobile device or on their favorite social network. We also power your back-end management. The ShopVisible platform provides access to manage orders, inventory, channels, content and more.

Our Company

COPYRIGHT SHOPVISIBLE LLC | WWW.SHOPVISIBLE.COM | 866 493 7037

The ground is fertile for

B2B Commerce

We all understand B2C Commerce.


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Future B2B Buyers Are Shopping Less in Person and More Online

Neilson Finds That Millennial Buyers are shopping the least in person (in-store) of any previous generation.


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Experience and Familiarity with:

• Search Technology• Cross-sell• Up-sell• Checkout• Real Time Inventory• Promotions/Gifts

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B2B Commerce is a Natural Extension of B2C Business buyer by day = Consumer buyer by night.


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B2B Commerce slated to reach $559 billion in US sales by the end of 2013.

B2B B2C$0

$100,000,000,000

$200,000,000,000

$300,000,000,000

$400,000,000,000

$500,000,000,000

$600,000,000,000

20092013

Source: Forrester Research, Inc.

4 Ways B2B Commerce Is Changing How Businesses Buy & Sell


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1. Enriches the Purchasing Experience

• B2B commerce lightens the admin load for sales and streamlines the process.

• B2B commerce tools make purchasing easier for shoppers – it’ll be akin to the B2C buying experience.


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2. Makes Custom Pricing and Personalization the Norm

• Customized pricing in the B2B world is a must.

• B2B Commerce personalizes the buying experience for B2B purchasers and improves overall user experiences.


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3. Enables Greater Efficiency

• Technologies integrate into legacy systems, eliminating redundancies and streamlining processes.

• New tools are equipping shoppers to help themselves, particularly with simple re-ordering, etc.


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4. Reduces Operational Costs

• Cost savings are being achieved through automation of admin tasks.

• Customer decision tools, easy ordering, and self help reduces load on staff and reduces support costs.

The Trajectory for

B2B Commerce


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Convergence of Touch Points

• Customers want to shop when and wherever they choose.

• B2B commerce providers and practitioners are setting about reconciling this convergence in a way that works.


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B2B Commerce Moving Forward

• Customer expectations will remain high.

• Adoption is going to be fast as we have learnings from B2C.

• The challenge is to implement B2B technologies mirroring operational processes.

Sean Cook, CEO

[email protected]

www.shopvisible.com

@ShopVisible

B2B Commerce On The Move

Technology

Transcript of B2B Commerce On The Move