B2B Brocade

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    Group 4:Amit Sarda|Esha Sharma|Meeta Arya|Swati Sachdeva

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    Market UncertaintyNot knowing what thecustomer wants fromthe new technology

    TechnologicalUncertaintyNot knowing whetherthe technology or thecompany can deliveron its promise to meetneeds.

    High-techMarketing

    Low-TechMarketing

    Market Uncertainty

    T e c

    h n o

    l o g i c a

    l U n c e r t a i n t y

    Low High

    High

    Low

    SilkwormMultiprotocol

    Router

    Silkworm3200

    Silkworm3900, 3800

    Silkworm12000

    BetterMousetrapMarketing

    High-fashion

    Marketing

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    Whether SMR* will function (Data Migration, Resource

    Optimization, Consolidation, Isolation) as promised?Demonstrations, Tests, Communication & benchmarking

    results, Use-case Fits

    Missed delivery dates, Missed implementationschedules, shortage, financial health

    Better Implementation Schedules,Implementation Expertise, Better Sales force,

    partnership with OEMs

    Limited info. about new technology &uncertainty about service-time

    Support through System Engineers, training OEMs and Customer Support

    Unauthorized access to organization-widecomputer systems, Data Confidentiality

    SMR provides isolation, better routing solutions acc. to business rules

    Risk of turning to new technology,

    technology leap-frogging, Wait-and-seeRouters capability could be disruptive to economics of storage OEMs by reducing the need for more storage disks due to

    higher utilization across SAN

    *SMR Silkworm Multiprotocol Router

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    Segmentation

    Entry Level Mid-Range Enterprise

    Size: $111mn Growth>100%

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    0

    5

    10

    1520

    25

    30

    35 Small

    Medium

    LargeTarget

    Segment

    For the high-tech enterprises

    Competitive

    landscape

    We are the storage solution providers

    Mostimportant

    benefit

    That enhance sharing of resources with thecutting-edge innovative technologies and SANdesigns

    Reason

    Because we understand the importance of managing your organization's critical data.

    Brocade as a brand promoted though Brocade User Group, Brocade Connect etc.Intelligent Switches and SAN management software under the SilkWorm brand name

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    A new technology for data storage that improves existing technology and has the potential to change the way the firmsdesign their data storage networks

    Allow enterprises to share data between multiple SANs in a flexible manner without causing disruptions to their existingenvironment,

    Allow them to charge back to internal customers the resources they actually needed,

    Allow simpler management, greater resource utilization and reduce costs

    Direct-attached Storage(DAS) Network attached storage(NAS ) Storage Area Network(SAN)

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    Geared around providing insight about the features and the benefits of the router

    Building relationship and Trust among the customers by reducing uncertainty about the product

    Great way to educate customers about the product and Highly valued by the participants as they are a

    great source of premium technical content

    Promotion of the product to existing OEMs and directly engage with the end-users to create demandfor the router that customer could buy through storage OEMs

    Promotion on the Brocade Connect platform to the online user community - cost effective andtargeted way of promotion

    Value-based pricing

    Also, since the router has the potential to reduce the need for more storage disks, the pricing should besuch that it does not disrupt the economics of the storage OEMs.

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    Bargaining power of OEMs is high as they contributed 80% of Brocades revenue on FY2003

    Large Customer base

    Products sold as part of a complete storage bundles

    Integration testing, healthy mix of product offerings

    Product promotion based on ease of sale, integration, healthy margins

    Reaching out to customers directly would result in

    High sales & marketing expenditures due to lack of expertise

    Lower customer-reach due to limited product offerings & lack of integration

    Training System Engineers for end-customer support

    Suggested Course of Action

    Generate demand from end-customer base through advertisements (like Cisco Systems does)

    Provide Storage OEMs with required technical support & resources to speed up the Integration Test cycle, tobuild trust in the long-run, facilitate flow of information, serve as beta test sites for new products

    Create a demand pull from end-customers through pilot testing of products in customer environment

    Lead customers can also become source of new product ideas (already available in Brocade in positions likeProduct Planning Managers)

    Promote Investment Protection Program to create long-term sustainability