Ayub Khan april 25 presntn
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Transcript of Ayub Khan april 25 presntn
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Commissioned Services income generation through strategic commissioning
Ayub Khan
Head of Libraries (Strategy) Warwickshire County Council
Chair West Midlands Society of Chief Librarians
Catalyst Communities: the library asset
25 April 2013
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‘Strategic commissioning is the activity of
identifying need, allocating resources and
procuring a provider to best meet that need,
within available means. The process of
strategic commissioning looks to create a
market of providers who are capable of
meeting identified needs and deliver agreed
outcomes efficiently’.
Understanding commissioning: a practical guide for the culture and sport sector
IDeA March 2010
What is strategic commissioning?
income generation through strategic commissioning
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Sweating the assets: one front door Making library buildings work harder
• Warwickshire Direct branding
• Service based around three main library hubs
• Joint-use buildings and one-stop-shops
• Multi-functional library teams
• Customer convenience
• Economies of scale
income generation through strategic commissioning
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Why does it make sense?
• generates income
• sustains services
• widens role
• improves prospects
• raises profile
income generation through strategic commissioning
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Rhyme Time
• Partnership with Early
Years
• To promote language
and learning skills
• Rhyme Time sessions
provided free in
libraries
Income generated: around £10,000 per year
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Books on Prescription - Sorted!
Income generated: £61,000 + £45,000
“Many mental health problems start early in life. We know
from schemes operating elsewhere that carefully chosen
self-help guides can really help address issues at an early
stage, and this scheme offers resources that can support
the work of a range of services working with young
people, as well as being available for the young people to
access for themselves. “
Kate Harker, Joint Commissioning Manager, Multi Agency Commissioning
(Warwickshire)
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Police enquiries
Income generated: £5,000+
• Partnership with Warwickshire Police
• Police enquiry service available in libraries
• Low-cost local access point for customers
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Heritage and Culture
• Heritage and Culture
events held in
libraries
• More cost- effective
• More widely
available
Income generated: 70% of ticket sales
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Mobile library service
• Commissioned by
neighbouring authority
• Maintaining their
service and saving
money
• Service Level
Agreement
Income generated: £50,000
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Approach
• Think bigger and
smarter
• Research opportunities
• Investigate crossover
• Embrace wider
challenges
• Be prepared to ‘let go’
income generation through strategic commissioning
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Selling ourselves
• front facing
• cost-effective
• trusted
• visible
• accessible
• skilled
income generation through strategic commissioning
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Evaluation
• Evidence
• Performance
• Value for
money
income generation through strategic commissioning
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Sweating other people’s assets
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Vending machine video
Video
Vending machine video on YouTube
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Contact details
income generation through strategic commissioning
Ayub Khan
01926 412657