AX411 Access Point Hardware - Juniper Networks€¦ · 09/07/2018 ·...
Transcript of AX411 Access Point Hardware - Juniper Networks€¦ · 09/07/2018 ·...
AX411 Access Point Hardware
Modified: 2018-07-09
Copyright © 2018, Juniper Networks, Inc.
Juniper Networks, Inc.1133 InnovationWaySunnyvale, California 94089USA408-745-2000www.juniper.net
Juniper Networks, the Juniper Networks logo, Juniper, and Junos are registered trademarks of Juniper Networks, Inc. and/or its affiliates inthe United States and other countries. All other trademarks may be property of their respective owners.
Juniper Networks assumes no responsibility for any inaccuracies in this document. Juniper Networks reserves the right to change, modify,transfer, or otherwise revise this publication without notice.
AX411 Access Point HardwareCopyright © 2018 Juniper Networks, Inc. All rights reserved.
The information in this document is current as of the date on the title page.
YEAR 2000 NOTICE
Juniper Networks hardware and software products are Year 2000 compliant. Junos OS has no known time-related limitations through theyear 2038. However, the NTP application is known to have some difficulty in the year 2036.
ENDUSER LICENSE AGREEMENT
The Juniper Networks product that is the subject of this technical documentation consists of (or is intended for use with) Juniper Networkssoftware. Use of such software is subject to the terms and conditions of the End User License Agreement (“EULA”) posted athttps://www.juniper.net/support/eula/. By downloading, installing or using such software, you agree to the terms and conditions of thatEULA.
Copyright © 2018, Juniper Networks, Inc.ii
Table of Contents
About the Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Documentation and Release Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Documentation Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Documentation Feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Requesting Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Self-Help Online Tools and Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Opening a Case with JTAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Part 1 Overview
Chapter 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
AX411 Access Point Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Deploying WLANs with AX411 Access Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Chapter 2 Components and Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
AX411 Access Point Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
AX411 Access Point Front Panel and LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
AX411 Access Point Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
AX411 Access Point Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
AX411 Access Point Country and Channel Support . . . . . . . . . . . . . . . . . . . . . . . . . 11
AX411 Access Point Channels and Frequency Support . . . . . . . . . . . . . . . . . . . . . . 24
AX411 Access Point Antenna Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Part 2 Planning
Chapter 3 Preparing the Site for Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Site Preparation Checklist for the AX411 Access Point . . . . . . . . . . . . . . . . . . . . . . 33
General Site Guidelines for Installing the AX411 Access Point . . . . . . . . . . . . . . . . 35
Chapter 4 Safety and Regulatory Compliance Information . . . . . . . . . . . . . . . . . . . . . . . 37
AX411 Access Point Definitions of Safety Warning Levels . . . . . . . . . . . . . . . . . . . . 37
AX411 Access Point General Safety Guidelines and Warnings . . . . . . . . . . . . . . . . 39
General Safety Guidelines and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Qualified Personnel Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Restricted Access Area Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Preventing Electrostatic Discharge Damage to the Access Point . . . . . . . . . . 42
AX411 Access Point Fire Suppression Procedures and Equipment . . . . . . . . . . . . 43
AX411 Access Point Installation Instructions Warnings . . . . . . . . . . . . . . . . . . . . . 44
AX411 Access Point Maintenance and Operational Safety Guidelines and
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Battery Handling Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Jewelry Removal Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
iiiCopyright © 2018, Juniper Networks, Inc.
Lightning Activity Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Operating Temperature Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Product Disposal Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
AX411 Access Point Electrical Safety Guidelines andWarnings . . . . . . . . . . . . . . . 50
In Case of Electrical Accident . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
General Electrical Safety Guidelines and Warnings . . . . . . . . . . . . . . . . . . . . 50
AX411 Access Point Agency Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
AX411 Access Point Compliance Statements for EMC Requirements . . . . . . . . . . 52
AX411 Access Point Compliance Statements for Environmental
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
AX411 Access Point Compliance Statements for Acoustic Noise . . . . . . . . . . . . . . 54
AX411 Access Point WiFi Interoperability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Chapter 5 Power Guidelines, Requirements, and Specifications . . . . . . . . . . . . . . . . . . 57
AX411 Access Point Site Electrical Wiring Guidelines . . . . . . . . . . . . . . . . . . . . . . . 57
AX411 Access Point Power Supply Specifications and Requirements . . . . . . . . . . 58
Chapter 6 Interface Cable Specifications and Connector Pinouts . . . . . . . . . . . . . . . . . 59
Interface Cable andWire Specifications for the AX411 Access Point . . . . . . . . . . . 59
RJ-45 Connector Pinouts for the AX411 Access Point Ethernet Port . . . . . . . . . . . 59
RJ-45 Connector Pinouts for the AX411 Access Point Console Port . . . . . . . . . . . 60
Part 3 Installation
Chapter 7 Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Tools and Parts Required to Install the AX411 Access Point . . . . . . . . . . . . . . . . . . 65
AX411 Access Point Setup Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Chapter 8 Unpacking the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Unpacking the AX411 Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Verifying Parts Received with the AX411 Access Point . . . . . . . . . . . . . . . . . . . . . . 67
Chapter 9 Installing the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Installing the AX411 Access Point on a Flat Surface . . . . . . . . . . . . . . . . . . . . . . . . 69
Installing the AX411 Access Point on a Wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Installing the AX411 Access Point Mounting Bracket on a Wall . . . . . . . . . . . 69
Attaching the AX411 Access Point to a Mounting Bracket Installed on a
Wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Installing the AX411 Access Point in an Overhead Enclosure . . . . . . . . . . . . . . . . . . 71
Installing the AX411 Access Point Mounting Bracket in an Overhead
Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Attaching the AX411 Access Point to a Mounting Bracket in an Overhead
Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Connecting External Antennas to the AX411 Access Point . . . . . . . . . . . . . . . 73
Installing the Overhead Enclosure Containing the AX411 Access Point . . . . . 74
Removing the AX411 Access Point Plastic Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Chapter 10 Connecting and Powering On the Access Point . . . . . . . . . . . . . . . . . . . . . . . . 77
AX411 Access Point Connection Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Connecting External Antennas to the AX411 Access Point . . . . . . . . . . . . . . . . . . . 79
Connecting the AX411 Access Point to the SRX Series Device . . . . . . . . . . . . . . . . 79
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AX411 Access Point Hardware
Providing Power to the AX411 Access Point Using Power over Ethernet . . . . . . . . 80
Providing Power to the AX411 Access Point Using the Power Supply . . . . . . . . . . 80
Powering On and Powering Off the AX411 Access point . . . . . . . . . . . . . . . . . . . . . 81
Part 4 Configuration
Chapter 11 Configuration Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
AX411 Access Point Wireless LAN Initial Software Configuration Overview . . . . . 85
Chapter 12 Configuring the AX411 Access Point Wireless LAN . . . . . . . . . . . . . . . . . . . . . 89
Installing Licenses for the AX411 Access Point on the SRX Series Device . . . . . . . 89
Configuring AX411 Access Point Country-Specific Settings . . . . . . . . . . . . . . . . . . 90
Testing Connectivity to the AX411 Access Point Wireless LAN . . . . . . . . . . . . . . . . 94
AX411 Access Point Configuration Example: Layer 2 Mode (CLI) . . . . . . . . . . . . . . 95
AX411 Access Point Configuration Example: Layer 3 Mode (CLI) . . . . . . . . . . . . . . 97
Returning the AX411 Access Point to the Factory Default Settings . . . . . . . . . . . . 98
Part 5 Maintenance
Chapter 13 Maintaining the Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Routine Maintenance Procedures for the AX411 Access Point . . . . . . . . . . . . . . . 103
Part 6 Monitoring
Chapter 14 Monitoring the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Monitoring the AX411 Access Point with the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . 107
Monitoring the AX411 Access Point with the Command-Line Interface . . . . . . . . 108
Chapter 15 Troubleshooting the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Troubleshooting the AX411 Access Point with the LEDs . . . . . . . . . . . . . . . . . . . . . 111
Troubleshooting Communication Issues Between the AX411 Access Point and
the Services Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Chapter 16 Juniper Networks Technical Assistance Center . . . . . . . . . . . . . . . . . . . . . . . 113
Juniper Networks Technical Assistance Center . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Chapter 17 Returning the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Return Procedure for the AX411 Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Locating the AX411 Access Point Component Serial Number and Agency
Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
InformationYouMightNeed toSupply to JuniperNetworksTechnicalAssistance
Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Packing the AX411 Access Point or Component for Shipment . . . . . . . . . . . . . . . . 117
Packing the AX411 Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Packing the Components for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
vCopyright © 2018, Juniper Networks, Inc.
Table of Contents
Copyright © 2018, Juniper Networks, Inc.vi
AX411 Access Point Hardware
List of Figures
Part 1 Overview
Chapter 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Figure 1: AX411 Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Figure 2: Typical WLAN Deployment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Figure 3: WLAN Deployment Using an Ethernet Switch . . . . . . . . . . . . . . . . . . . . . . 5
Chapter 2 Components and Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Figure 4: AX411 Access Point Front Panel and LEDs . . . . . . . . . . . . . . . . . . . . . . . . . 8
Figure 5: AX411 Access Point Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Figure 6: Antenna Gain at 2.4 GHz, Vertical Orientation . . . . . . . . . . . . . . . . . . . . . 27
Figure 7: Antenna Gain at 2.4 GHz, Horizontal Orientation . . . . . . . . . . . . . . . . . . . 28
Figure 8: Antenna Gain at 5 GHz, Vertical Orientation . . . . . . . . . . . . . . . . . . . . . . 29
Figure 9: Antenna Gain at 5 GHz, Horizontal Orientation . . . . . . . . . . . . . . . . . . . . 30
Part 2 Planning
Chapter 4 Safety and Regulatory Compliance Information . . . . . . . . . . . . . . . . . . . . . . . 37
Figure 10: Placing a Component into an Electrostatic Bag . . . . . . . . . . . . . . . . . . . 42
Chapter 6 Interface Cable Specifications and Connector Pinouts . . . . . . . . . . . . . . . . . 59
Figure 11: Ethernet Cable Connector (RJ-45) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Figure 12: Console Cable Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Part 3 Installation
Chapter 9 Installing the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Figure 13: Attaching the Mounting Bracket to a Wall . . . . . . . . . . . . . . . . . . . . . . . 70
Figure 14: Attaching the Access Point to the Mounting Bracket . . . . . . . . . . . . . . . 71
Figure 15: Installing the Mounting Bracket in an Overhead Enclosure . . . . . . . . . . 72
Figure 16: Attaching the Access Point to the Mounting Bracket . . . . . . . . . . . . . . . 73
Figure 17: Releasing the Plastic Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Chapter 10 Connecting and Powering On the Access Point . . . . . . . . . . . . . . . . . . . . . . . . 77
Figure 18: AX411 Access Point Basic Connections . . . . . . . . . . . . . . . . . . . . . . . . . . 78
viiCopyright © 2018, Juniper Networks, Inc.
Copyright © 2018, Juniper Networks, Inc.viii
AX411 Access Point Hardware
List of Tables
About the Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Table 1: Notice Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Table 2: Text and Syntax Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Part 1 Overview
Chapter 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Table 3: Maximum Number of Access Points per Services Gateway Type . . . . . . . 4
Chapter 2 Components and Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Table 4: AX411 Access Point Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Table 5: AX411 Access Point Front Panel Features . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Table 6: AX411 Access Point LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Table 7: AX411 Access Point Rear Panel Features . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Table 8: AX411 Access Point Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Table 9: Country Codes and Wireless LAN Channels . . . . . . . . . . . . . . . . . . . . . . . . 11
Table 10: AX411 Access Point 2.4 GHz Channels and Frequencies . . . . . . . . . . . . . 24
Table 11: AX411 Access Point 5 GHz Channels and Frequencies . . . . . . . . . . . . . . . 25
Table 12: Antenna Gain at 2.4 GHz, Vertical Orientation . . . . . . . . . . . . . . . . . . . . . 27
Table 13: Antenna Gain at 2.4 GHz, Horizontal Orientation . . . . . . . . . . . . . . . . . . 28
Table 14: Antenna Gain at 5 GHz, Vertical Orientation . . . . . . . . . . . . . . . . . . . . . . 29
Table 15: Antenna Gain at 5 GHz, Horizontal Orientation . . . . . . . . . . . . . . . . . . . . 30
Part 2 Planning
Chapter 3 Preparing the Site for Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Table 16: Site Preparation Checklist for the AX411 Access Point Installation . . . . . 33
Chapter 5 Power Guidelines, Requirements, and Specifications . . . . . . . . . . . . . . . . . . 57
Table 17: Site Electrical Wiring Guidelines for the AX411 Access Point . . . . . . . . . . 57
Table 18: Power Supply Electrical Specifications for the AX411 Access Point . . . . 58
Chapter 6 Interface Cable Specifications and Connector Pinouts . . . . . . . . . . . . . . . . . 59
Table 19: Cable andWire Specifications for Ports and on the AX411 Access
Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Table 20: RJ-45 Connector Pinouts for the Access Point Ethernet Port . . . . . . . . 60
Table 21: RJ-45 Connector Pinouts for Access Point Console Port . . . . . . . . . . . . . 61
Part 3 Installation
Chapter 7 Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Table 22: Installation Process Order for the AX411 Access Point . . . . . . . . . . . . . . 66
ixCopyright © 2018, Juniper Networks, Inc.
Chapter 8 Unpacking the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Table 23: Parts List for the AX411 Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Chapter 10 Connecting and Powering On the Access Point . . . . . . . . . . . . . . . . . . . . . . . . 77
Table 24: AX411 Access Point Basic Connections . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Part 4 Configuration
Chapter 11 Configuration Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Table 25: AX411 Access Point Wireless LAN Basic Software Configuration . . . . . . 86
Chapter 12 Configuring the AX411 Access Point Wireless LAN . . . . . . . . . . . . . . . . . . . . . 89
Table 26: AX411 Access Point Default Configuration Settings . . . . . . . . . . . . . . . . 95
Part 6 Monitoring
Chapter 14 Monitoring the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Table 27: Access Point LED Normal Indications . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Table 28: Access Point LED Starting Indications . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Chapter 15 Troubleshooting the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Table 29: Typical Access Point LED Problem Indications . . . . . . . . . . . . . . . . . . . . 111
Chapter 17 Returning the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Table 30: Return Procedure for the AX411 Access Point or Component . . . . . . . . 115
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AX411 Access Point Hardware
About the Documentation
• Documentation and Release Notes on page xi
• Documentation Conventions on page xi
• Documentation Feedback on page xiii
• Requesting Technical Support on page xiv
Documentation and Release Notes
To obtain the most current version of all Juniper Networks®technical documentation,
see the product documentation page on the Juniper Networks website at
https://www.juniper.net/documentation/.
If the information in the latest release notes differs from the information in the
documentation, follow the product Release Notes.
Juniper Networks Books publishes books by Juniper Networks engineers and subject
matter experts. These books go beyond the technical documentation to explore the
nuances of network architecture, deployment, and administration. The current list can
be viewed at https://www.juniper.net/books.
Documentation Conventions
Table 1 on page xii defines notice icons used in this guide.
xiCopyright © 2018, Juniper Networks, Inc.
Table 1: Notice Icons
DescriptionMeaningIcon
Indicates important features or instructions.Informational note
Indicates a situation that might result in loss of data or hardware damage.Caution
Alerts you to the risk of personal injury or death.Warning
Alerts you to the risk of personal injury from a laser.Laser warning
Indicates helpful information.Tip
Alerts you to a recommended use or implementation.Best practice
Table 2 on page xii defines the text and syntax conventions used in this guide.
Table 2: Text and Syntax Conventions
ExamplesDescriptionConvention
To enter configuration mode, type theconfigure command:
user@host> configure
Represents text that you type.Bold text like this
user@host> show chassis alarms
No alarms currently active
Represents output that appears on theterminal screen.
Fixed-width text like this
• A policy term is a named structurethat defines match conditions andactions.
• Junos OS CLI User Guide
• RFC 1997,BGPCommunities Attribute
• Introduces or emphasizes importantnew terms.
• Identifies guide names.
• Identifies RFC and Internet draft titles.
Italic text like this
Configure themachine’s domain name:
[edit]root@# set system domain-namedomain-name
Represents variables (options for whichyou substitute a value) in commands orconfiguration statements.
Italic text like this
Copyright © 2018, Juniper Networks, Inc.xii
AX411 Access Point Hardware
Table 2: Text and Syntax Conventions (continued)
ExamplesDescriptionConvention
• To configure a stub area, include thestub statement at the [edit protocolsospf area area-id] hierarchy level.
• Theconsoleport is labeledCONSOLE.
Represents names of configurationstatements, commands, files, anddirectories; configurationhierarchy levels;or labels on routing platformcomponents.
Text like this
stub <default-metricmetric>;Encloses optional keywords or variables.< > (angle brackets)
broadcast | multicast
(string1 | string2 | string3)
Indicates a choice between themutuallyexclusive keywords or variables on eitherside of the symbol. The set of choices isoften enclosed in parentheses for clarity.
| (pipe symbol)
rsvp { # Required for dynamicMPLS onlyIndicates a comment specified on thesame lineas theconfiguration statementto which it applies.
# (pound sign)
community namemembers [community-ids ]
Encloses a variable for which you cansubstitute one or more values.
[ ] (square brackets)
[edit]routing-options {static {route default {nexthop address;retain;
}}
}
Identifies a level in the configurationhierarchy.
Indention and braces ( { } )
Identifies a leaf statement at aconfiguration hierarchy level.
; (semicolon)
GUI Conventions
• In the Logical Interfaces box, selectAll Interfaces.
• To cancel the configuration, clickCancel.
Representsgraphicaluser interface(GUI)items you click or select.
Bold text like this
In the configuration editor hierarchy,select Protocols>Ospf.
Separates levels in a hierarchy of menuselections.
> (bold right angle bracket)
Documentation Feedback
We encourage you to provide feedback, comments, and suggestions so that we can
improve the documentation. You can provide feedback by using either of the following
methods:
• Online feedback rating system—On any page of the Juniper Networks TechLibrary site
at https://www.juniper.net/documentation/index.html, simply click the stars to rate the
content, anduse thepop-up formtoprovideuswith informationabout your experience.
Alternately, you can use the online feedback form at
https://www.juniper.net/documentation/feedback/.
xiiiCopyright © 2018, Juniper Networks, Inc.
About the Documentation
• E-mail—Sendyourcommentsto [email protected]. Includethedocument
or topic name, URL or page number, and software version (if applicable).
Requesting Technical Support
Technical product support is available through the JuniperNetworksTechnicalAssistance
Center (JTAC). If you are a customer with an active J-Care or Partner Support Service
support contract, or are covered under warranty, and need post-sales technical support,
you can access our tools and resources online or open a case with JTAC.
• JTAC policies—For a complete understanding of our JTAC procedures and policies,
review the JTAC User Guide located at
https://www.juniper.net/us/en/local/pdf/resource-guides/7100059-en.pdf.
• Product warranties—For product warranty information, visit
https://www.juniper.net/support/warranty/.
• JTAC hours of operation—The JTAC centers have resources available 24 hours a day,
7 days a week, 365 days a year.
Self-Help Online Tools and Resources
For quick and easy problem resolution, Juniper Networks has designed an online
self-service portal called the Customer Support Center (CSC) that provides youwith the
following features:
• Find CSC offerings: https://www.juniper.net/customers/support/
• Search for known bugs: https://prsearch.juniper.net/
• Find product documentation: https://www.juniper.net/documentation/
• Find solutions and answer questions using our Knowledge Base: https://kb.juniper.net/
• Download the latest versions of software and review release notes:
https://www.juniper.net/customers/csc/software/
• Search technical bulletins for relevant hardware and software notifications:
https://kb.juniper.net/InfoCenter/
• Join and participate in the Juniper Networks Community Forum:
https://www.juniper.net/company/communities/
• Open a case online in the CSC Case Management tool: https://www.juniper.net/cm/
Toverify serviceentitlementbyproduct serial number, useourSerialNumberEntitlement
(SNE) Tool: https://entitlementsearch.juniper.net/entitlementsearch/
Opening a Casewith JTAC
You can open a case with JTAC on theWeb or by telephone.
• Use the Case Management tool in the CSC at https://www.juniper.net/cm/.
• Call 1-888-314-JTAC (1-888-314-5822 toll-free in the USA, Canada, and Mexico).
Copyright © 2018, Juniper Networks, Inc.xiv
AX411 Access Point Hardware
For international or direct-dial options in countries without toll-free numbers, see
https://www.juniper.net/support/requesting-support.html.
xvCopyright © 2018, Juniper Networks, Inc.
About the Documentation
Copyright © 2018, Juniper Networks, Inc.xvi
AX411 Access Point Hardware
PART 1
Overview
• Introduction on page 3
• Components and Specifications on page 7
1Copyright © 2018, Juniper Networks, Inc.
Copyright © 2018, Juniper Networks, Inc.2
AX411 Access Point Hardware
CHAPTER 1
Introduction
• AX411 Access Point Description on page 3
• DeployingWLANs with AX411 Access Points on page 4
AX411 Access Point Description
The Juniper Networks AX411 Access Point provides network access for wireless clients
such as laptop or desktop computers, personal digital assistants (PDAs), and any other
device equipped with aWi-Fi adapter. The AX411 Access Point supports the new IEEE
802.11nwirelessnetworkingstandardwithbackwardcompatibility for the IEEE802.11a/b/g
standards.
Figure 1 on page 3 shows the AX411 Access Point.
Figure 1: AX411 Access Point
g033
100
The AX411 Access Point is managed by a services gateway in the SRX200 line (SRX210,
SRX220, orSRX240)oranSRX650ServicesGateway.Youmanageandconfigureaccess
points through the command-line interface (CLI) and J-Web interface of the services
gateway.
You can connect and use up to two access points on the services gateway without
obtaining access point licenses. To usemore than two access points, youmust obtain
3Copyright © 2018, Juniper Networks, Inc.
an additional access point license (SKU AX411-2) and install it on the services gateway.
You obtain access point licenses from your Juniper Networks representative or reseller.
Table 3 on page 4 shows themaximum number of access points supported for each
applicable services gateway type.
Table 3: MaximumNumber of Access Points per Services Gateway Type
MaximumNumber of AX411 Access Points SupportedServices Gateway Type
4SRX210
2SRX220
4SRX240
4SRX650
NOTE: If you have previously deployed a greater number of access pointsper services gateway than specified in Table 3 on page 4, we recommendthatwhenpractical you reducethenumberofaccesspoints to thosespecified.If youwant to deploymore than four access points, we recommend that youuse JuniperNetworksWLASeriesWirelessLANaccesspointsandWLCSeriesWireless LAN Controllers.
RelatedDocumentation
DeployingWLANs with AX411 Access Points on page 4•
• AX411 Access Point Physical Specifications on page 7
• AX411 Access Point Front Panel and LEDs on page 8
• AX411 Access Point Rear Panel on page 9
DeployingWLANswith AX411 Access Points
To deploy a wireless network with AX411 Access Points, you install one or more access
points throughout your site and connect them to Ethernet ports on the services gateway
thatmanages the access points. You canprovide power to the access points usingPower
over Ethernet (PoE) by connecting them to services gateway ports that have PoE
capability. You can also provide power to the access points using either optional external
power supplies or PoE adapters.
You can connect the access points either directly to the SRX Series device or to a Layer
2 switch that is connected to the SRX Series device.
Figure 2 on page 5 shows a typicalWLAN deployment in which four AX411 Access Points
are connected directly to an SRX210 Services Gateway.
Copyright © 2018, Juniper Networks, Inc.4
AX411 Access Point Hardware
Figure 2: Typical WLAN Deployment
Inte rnet
g033
104
Figure 3 on page 5 shows aWLAN deployment in which four AX411 Access Points are
connected to an EX4200 Ethernet switch that is connected to an SRX210 Services
Gateway.
Figure 3: WLAN Deployment Using an Ethernet Switch
Inte rnet
g033
107
5Copyright © 2018, Juniper Networks, Inc.
Chapter 1: Introduction
RelatedDocumentation
• AX411 Access Point Description on page 3
• AX411 Access Point Physical Specifications on page 7
• AX411 Access Point Front Panel and LEDs on page 8
• AX411 Access Point Rear Panel on page 9
Copyright © 2018, Juniper Networks, Inc.6
AX411 Access Point Hardware
CHAPTER 2
Components and Specifications
• AX411 Access Point Physical Specifications on page 7
• AX411 Access Point Front Panel and LEDs on page 8
• AX411 Access Point Rear Panel on page 9
• AX411 Access Point Features on page 10
• AX411 Access Point Country and Channel Support on page 11
• AX411 Access Point Channels and Frequency Support on page 24
• AX411 Access Point Antenna Specifications on page 27
AX411 Access Point Physical Specifications
Table 4 on page 7 lists the physical specifications of the AX411 Access Point.
Table 4: AX411 Access Point Specifications
ValueSpecification
• 1.75 in. (44.4 mm) excluding antennas
• 5.9 in. (150mm) with supplied antennas
Height
9.5 in. (241 mm)Width
• 6.3 in. (160mm) excluding antennas
• 7.4 in. (188mm) with supplied antennas
Depth
2.33 lb (1.05 kg) with supplied antennasWeight
No performance degradation up to 10,000 ft (3048m)
Altitude
Normal operation ensured in temperature range of32°F (0°C) to 122°F (50°C)
Nonoperating storage temperature in shippingcontainer: –40°F (–40°C) to 158°F (70°C)
Temperature
12.4watts (1.03ampsat 12VDC) fromoptional powersupply or 12.4 watts from PoE
Maximum input power
7Copyright © 2018, Juniper Networks, Inc.
Table 4: AX411 Access Point Specifications (continued)
ValueSpecification
42.3 BTUMaximum thermal output
NOTE: These specifications areestimates and subject to change.
70 dB(A) or less per EN ISO 7779Noise level
CAUTION: Before removingor installingcomponentsofa functioningaccesspoint, attach an electrostatic discharge (ESD) strap to an ESD point andplace the other end of the strap around your barewrist. Failure to use an ESDstrap could result in damage to the access point.
RelatedDocumentation
AX411 Access Point Description on page 3•
• DeployingWLANs with AX411 Access Points on page 4
• AX411 Access Point Front Panel and LEDs on page 8
• AX411 Access Point Rear Panel on page 9
AX411 Access Point Front Panel and LEDs
Figure 4 on page 8 shows the front panel and LEDs of the AX411 Access Point.
Figure 4: AX411 Access Point Front Panel and LEDs
5
432
1
g033
101
Table 5 on page 9 describes the front panel features of the access point.
Copyright © 2018, Juniper Networks, Inc.8
AX411 Access Point Hardware
Table 5: AX411 Access Point Front Panel Features
ComponentNumber
Power connector (use only when not providing power to the access point withPoE
1
Ethernet port for connecting the access point to the SRX Series device2
Console port for diagnostics and troubleshooting3
Slot for securing the access point with a standard laptop locking cable4
LEDs; described in Table 6 on page 95
Table 6 on page 9 describes the access point LEDs.
Table 6: AX411 Access Point LEDs
DescriptionStateColorName
The access point is receiving power.On steadilyGreenPower
The access point is off.Off
The access point is starting up.On steadilyRed
Theaccesspoint isbeingmanagedby theSRX Series Services Gateway.
On steadilyGreenStatus
The access point is unmanaged.Off
The 5 GHz radio is enabled andbroadcasting.
FlashingBlue5 GHz Radio
The 5 GHz radio is disabled.Off
The 2.4 GHz radio is enabled andbroadcasting.
FlashingGreen2.4 GHz Radio
The 2.4 GHz radio is disabled.Off
RelatedDocumentation
AX411 Access Point Rear Panel on page 9•
• AX411 Access Point Features on page 10
AX411 Access Point Rear Panel
Figure 5 on page 10 shows the rear panel of the AX411 Access Point.
9Copyright © 2018, Juniper Networks, Inc.
Chapter 2: Components and Specifications
Figure 5: AX411 Access Point Rear Panel
21
1
1 g033
102
Table 7 on page 10 describes the rear panel features of the access point.
Table 7: AX411 Access Point Rear Panel Features
ComponentNumber
Antennas1
Locking screw for securing the access point to the optional mounting bracket forwall or overhead installations
2
RelatedDocumentation
AX411 Access Point Front Panel and LEDs on page 8•
• AX411 Access Point Features on page 10
AX411 Access Point Features
The AX411 Access Point provides the features listed in Table 8 on page 10.
Table 8: AX411 Access Point Features
DescriptionHardware Feature
Power over Ethernet (PoE) or optional power supplyPower input
DescriptionSoftware Feature
IPv4Internet protocol
Static addressesIP address management
Dynamic Host Configuration Protocol (DHCP) client
Copyright © 2018, Juniper Networks, Inc.10
AX411 Access Point Hardware
Table 8: AX411 Access Point Features (continued)
MAC FilteringWLAN security
WEP
WPA Personal and Enterprise
WPA2 Personal and Enterprise
802.1x
AutoinstallationSystemmanagement
J-Webbrowser interface—forSRXSeriesdeviceconfigurationandmanagement
Junos XML protocol XML application programming interface(API)
Junos OS command-line interface (CLI)—for SRX Seriesdevice configuration andmanagement through the console,Telnet, SSH, or J-Web CLI terminal
Network and Security Manager (NSM)
RelatedDocumentation
AX411 Access Point Front Panel and LEDs on page 8•
• AX411 Access Point Rear Panel on page 9
• AX411 Access Point Features on page 10
AX411 Access Point Country and Channel Support
Table 9 on page 11 shows the 2.4 GHz and 5 GHz channels supported for each country
code. It also shows whether 802.11n and 40MHz channel width are supported.
Table 9: Country Codes andWireless LAN Channels
40MHzSupported
802.11nSupport
Channels Supported
BandPlan/SKUCountry
CountryCode
Radio1(5GHz)
Radio2(2.4GHz)
Radio 1(5 GHz)
Radio 2(2.4 GHz)
NYYNone1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
United ArabEmirates
AE
11Copyright © 2018, Juniper Networks, Inc.
Chapter 2: Components and Specifications
Table 9: Country Codes andWireless LAN Channels (continued)
40MHzSupported
802.11nSupport
Channels Supported
BandPlan/SKUCountry
CountryCode
Radio1(5GHz)
Radio2(2.4GHz)
Radio 1(5 GHz)
Radio 2(2.4 GHz)
NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
Antigua andBarbuda
AG
NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
NetherlandsAntilles
AN
YYY52 56 60 64 149 153 157 161165
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
ArgentinaAR
NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165
1 2 3 4 5 6 7 8 9 10 11WorldAX411-W
AmericanSamoa
AS
YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140
1 2 3 4 5 6 7 8 9 10 1112 13
ETSIAX411-E
AustriaAT
YYY36 40 44 48 52 56 60 64149 153 157 161 165
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
AustraliaAU
NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
ArubaAW
NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
AzerbaijanAZ
NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
BosniaBA
NNN36 40 44 48 52 56 60 64149 153 157 161 165
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
BarbadosBB
YYY149 153 157 161 1651 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
BangladeshBD
YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140
1 2 3 4 5 6 7 8 9 10 1112 13
ETSIAX411-E
BelgiumBE
Copyright © 2018, Juniper Networks, Inc.12
AX411 Access Point Hardware
Table 9: Country Codes andWireless LAN Channels (continued)
40MHzSupported
802.11nSupport
Channels Supported
BandPlan/SKUCountry
CountryCode
Radio1(5GHz)
Radio2(2.4GHz)
Radio 1(5 GHz)
Radio 2(2.4 GHz)
YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140
1 2 3 4 5 6 7 8 9 10 1112 13
ETSIAX411-E
BulgariaBG
NNN36 40 44 48 52 56 60 64149 153 157 161 165
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
BahrainBH
NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
BermudaBM
NNNNone1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
BruneiBN
NNNNone1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
BoliviaBO
YYY36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
BrazilBR
NNN36 40 44 48 52 56 60 64149 153 157 161 165
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
BahamasBS
NNNNone1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
BhutanBT
NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
BelarusBY
YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140 149 153 157 161 165
1 2 3 4 5 6 7 8 9 10 11FCCAX411-US
CanadaCA
YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140
1 2 3 4 5 6 7 8 9 10 1112 13
ETSIAX411-E
SwitzerlandCH
YYY36 40 44 48 52 56 60 64149 153 157 161 165
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
ChileCL
YYY149 153 157 161 1651 2 3 4 5 6 7 8 9 10 1112 13
TelecChinaCN
13Copyright © 2018, Juniper Networks, Inc.
Chapter 2: Components and Specifications
Table 9: Country Codes andWireless LAN Channels (continued)
40MHzSupported
802.11nSupport
Channels Supported
BandPlan/SKUCountry
CountryCode
Radio1(5GHz)
Radio2(2.4GHz)
Radio 1(5 GHz)
Radio 2(2.4 GHz)
YYY36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
ColombiaCO
YYY36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
Costa RicaCR
NNN149 153 157 1611 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
CubaCU
NNNNone1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
Cape VerdeCV
YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140
1 2 3 4 5 6 7 8 9 10 1112 13
ETSIAX411-E
CyprusCY
YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140
1 2 3 4 5 6 7 8 9 10 1112 13
ETSIAX411-E
Czech RepublicCZ
YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140
1 2 3 4 5 6 7 8 9 10 1112 13
ETSIAX411-E
GermanyDE
YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140
1 2 3 4 5 6 7 8 9 10 1112 13
ETSIAX411-E
DenmarkDK
NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
DominicaDM
NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
DominicanRepublic
DO
YYY36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
EcuadorEC
Copyright © 2018, Juniper Networks, Inc.14
AX411 Access Point Hardware
Table 9: Country Codes andWireless LAN Channels (continued)
40MHzSupported
802.11nSupport
Channels Supported
BandPlan/SKUCountry
CountryCode
Radio1(5GHz)
Radio2(2.4GHz)
Radio 1(5 GHz)
Radio 2(2.4 GHz)
NNY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140
1 2 3 4 5 6 7 8 9 10 1112 13
ETSIAX411-E
EstoniaEE
YYY36 40 44 48 52 56 60 64149 153 157 161 165
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
EgyptEG
NNY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140
1 2 3 4 5 6 7 8 9 10 1112 13
ETSIAX411-E
SpainES
YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140
1 2 3 4 5 6 7 8 9 10 1112 13
ETSIAX411-E
FinlandFI
NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
FalklandIslands
FK
NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165
1 2 3 4 5 6 7 8 9 10 11WorldAX411-W
FederatedStates ofMicronesia
FM
YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140
1 2 3 4 5 6 7 8 9 10 1112 13
ETSIAX411-E
FranceFR
NNY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140
1 2 3 4 5 6 7 8 9 10 1112 13
ETSIAX411-E
UnitedKingdom
GB
YYY36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
French GuianaGF
NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
GuernseyGG
NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
GibralterGI
15Copyright © 2018, Juniper Networks, Inc.
Chapter 2: Components and Specifications
Table 9: Country Codes andWireless LAN Channels (continued)
40MHzSupported
802.11nSupport
Channels Supported
BandPlan/SKUCountry
CountryCode
Radio1(5GHz)
Radio2(2.4GHz)
Radio 1(5 GHz)
Radio 2(2.4 GHz)
NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
GuadeloupeGP
YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140
1 2 3 4 5 6 7 8 9 10 1112 13
ETSIAX411-E
GreeceGR
NNN36 40 44 48 52 56 60 64149 153 157 161 165
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
GuatemalaGT
NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165
1 2 3 4 5 6 7 8 9 10 11WorldAX411-W
GuamGU
YYY36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
Hong KongHK
NNN149 153 157 161 1651 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
HondurasHN
YYY36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
CroatiaHR
NNN36 40 44 48 52 56 60 64149 153 157 161 165
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
HaitiHT
YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140
1 2 3 4 5 6 7 8 9 10 1112 13
ETSIAX411-E
HungaryHU
NYYNone1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
IndonesiaID
YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140
1 2 3 4 5 6 7 8 9 10 1112 13
ETSIAX411-E
IrelandIE
YYY36 40 44 48 52 56 60 641 2 3 4 5 6 7 8 9 10 1112 13
TELECAX411-IL
IsraelIL
Copyright © 2018, Juniper Networks, Inc.16
AX411 Access Point Hardware
Table 9: Country Codes andWireless LAN Channels (continued)
40MHzSupported
802.11nSupport
Channels Supported
BandPlan/SKUCountry
CountryCode
Radio1(5GHz)
Radio2(2.4GHz)
Radio 1(5 GHz)
Radio 2(2.4 GHz)
NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
Isle of ManIM
YYY36 40 44 48 52 56 60 64149 153 157 161 165
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
IndiaIN
NNN149 153 157 161NoneWorldAX411-W
IranIR
YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140
1 2 3 4 5 6 7 8 9 10 1112 13
ETSIAX411-E
IcelandIS
YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140
1 2 3 4 5 6 7 8 9 10 1112 13
ETSIAX411-E
ItalyIT
NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
JerseyJE
YYY149 153 157 161 1651 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
JamaicaJM
YYY36 40 44 481 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
JordanJO
YNY36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140
1 2 3 4 5 6 7 8 9 10 1112 13 14
TELECAX411-JP
JapanJP
NNN36 40 44 481 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
KenyaKE
NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
KiribatiKI
NNN149 153 157 1611 2 3 4 5 6 7 8 9 10 1112 13
TELECAX411-KR
Korea RepublicKR
NNNNone1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
KuwaitKW
17Copyright © 2018, Juniper Networks, Inc.
Chapter 2: Components and Specifications
Table 9: Country Codes andWireless LAN Channels (continued)
40MHzSupported
802.11nSupport
Channels Supported
BandPlan/SKUCountry
CountryCode
Radio1(5GHz)
Radio2(2.4GHz)
Radio 1(5 GHz)
Radio 2(2.4 GHz)
NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165
1 2 3 4 5 6 7 8 9 10 11WorldAX411-W
CaymanIslandsKY
NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
LAO People'sDemocraticRepublic
LA
NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
LebanonLB
YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140
1 2 3 4 5 6 7 8 9 10 1112 13
ETSIAX411-E
LiechtensteinLI
YYY36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
Sri LankaLK
NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
LesothoLS
YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140
1 2 3 4 5 6 7 8 9 10 1112 13
ETSIAX411-E
LithuaniaLT
YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140
1 2 3 4 5 6 7 8 9 10 1112 13
ETSIAX411-E
LuxembourgLU
NNY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140
1 2 3 4 5 6 7 8 9 10 1112 13
ETSIAX411-E
LatviaLV
YYY36 40 44 481 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
MoroccoMA
NNN36 40 44 48 52 56 60 641 2 3 4 5 6 7 8 9 10 1112 13
ETSIAX411-E
MonacoMC
Copyright © 2018, Juniper Networks, Inc.18
AX411 Access Point Hardware
Table 9: Country Codes andWireless LAN Channels (continued)
40MHzSupported
802.11nSupport
Channels Supported
BandPlan/SKUCountry
CountryCode
Radio1(5GHz)
Radio2(2.4GHz)
Radio 1(5 GHz)
Radio 2(2.4 GHz)
NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
MacedoniaMK
NNN149 153 157 1611 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
MacaoMO
NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165
1 2 3 4 5 6 7 8 9 10 11WorldAX411-W
NorthernMariana Islands
MP
NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
MartiniqueMQ
NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
MauritaniaMR
YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140
1 2 3 4 5 6 7 8 9 10 1112 13
ETSIAX411-E
MaltaMT
NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
MauritiusMU
NNN36 40 44 48 52 56 60 64149 153 157 161 165
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
MaldivesMV
NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
MalawiMW
YYY36 40 44 48 52 56 60 641 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
MexicoMX
YYY36 40 44 48 52 56 60 64149 153 157 161 165
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
MalaysiaMY
NNNNone1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
NigeriaNG
19Copyright © 2018, Juniper Networks, Inc.
Chapter 2: Components and Specifications
Table 9: Country Codes andWireless LAN Channels (continued)
40MHzSupported
802.11nSupport
Channels Supported
BandPlan/SKUCountry
CountryCode
Radio1(5GHz)
Radio2(2.4GHz)
Radio 1(5 GHz)
Radio 2(2.4 GHz)
NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
NicaraguaNI
YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140
1 2 3 4 5 6 7 8 9 10 1112 13
ETSIAX411-E
NetherlandsNL
YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140
1 2 3 4 5 6 7 8 9 10 1112 13
ETSIAX411-E
NorwayNO
YYY36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
New ZealandNZ
NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
OmanOM
YYY36 40 44 48 52 56 60 64149 153 157 161 165
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
PanamaPA
YYY36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
PeruPE
NNN36 40 44 48 52 56 60 64149 153 157 161 165
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
Papua NewGuinea
PG
YYY36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
PhilippinesPH
YYY149 153 157 161 1651 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
PakistanPK
YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140
1 2 3 4 5 6 7 8 9 10 1112 13
ETSIAX411-E
PolandPL
Copyright © 2018, Juniper Networks, Inc.20
AX411 Access Point Hardware
Table 9: Country Codes andWireless LAN Channels (continued)
40MHzSupported
802.11nSupport
Channels Supported
BandPlan/SKUCountry
CountryCode
Radio1(5GHz)
Radio2(2.4GHz)
Radio 1(5 GHz)
Radio 2(2.4 GHz)
NNN36 40 44 48 52 56 60 641 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
St. Pierre andMiquelon
PM
YYY36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165
1 2 3 4 5 6 7 8 9 10 11WorldAX411-W
Puerto RicoPR
YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140
1 2 3 4 5 6 7 8 9 10 1112 13
ETSIAX411-E
PortugalPT
NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
ReunionRE
YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140
1 2 3 4 5 6 7 8 9 10 1112 13
ETSIAX411-E
RomaniaRO
NNNNone1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
RussiaRU
YYY36 40 44 48 52 56 60 64149 153 157 161
1 2 3 4 5 6 7 8 9 10 1112 13
ETSIAX411-E
Saudi ArabiaSA
YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140
1 2 3 4 5 6 7 8 9 10 1112 13
ETSIAX411-E
SwedenSE
YYY36 40 44 48 52 56 60 64149 153 157 161 165
1 2 3 4 5 6 7 8 9 10 1112 13
TELECAX411-SG
SingaporeSG
YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140
1 2 3 4 5 6 7 8 9 10 1112 13
ETSIAX411-E
SloveniaSI
NNY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140
1 2 3 4 5 6 7 8 9 10 1112 13
ETSIAX411-E
SlovakRepublic
SK
NNN36 40 44 48 52 56 60 64149 153 157 161 165
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
El SalvadorSV
21Copyright © 2018, Juniper Networks, Inc.
Chapter 2: Components and Specifications
Table 9: Country Codes andWireless LAN Channels (continued)
40MHzSupported
802.11nSupport
Channels Supported
BandPlan/SKUCountry
CountryCode
Radio1(5GHz)
Radio2(2.4GHz)
Radio 1(5 GHz)
Radio 2(2.4 GHz)
NNN149 153 157 161NoneWorldAX411-W
SyriaSY
NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
ThailandTH
NNNNone1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
TajikistanTJ
NNNNone1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
TunisiaTN
YYY36 40 44 48 52 56 60 64100 104 108 112 116 132 136140
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
TurkeyTR
NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
Trinidad &Tobago
TT
YYY566064 149 153 157 161 1651 2 3 4 5 6 7 8 9 10 11TELECAX411-TW
TaiwanTW
NNN149 153 157 1611 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
TanzaniaTZ
NNNNone1 2 3 4 5 6 7 8 9 10 1112 13
ETSIAX411-E
UkraineUA
NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165
1 2 3 4 5 6 7 8 9 10 11WorldAX411-W
United States(MinorOutlyingIslands)
UM
YYY36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165
1 2 3 4 5 6 7 8 9 10 11FCCAX411-US
United StatesUS
Copyright © 2018, Juniper Networks, Inc.22
AX411 Access Point Hardware
Table 9: Country Codes andWireless LAN Channels (continued)
40MHzSupported
802.11nSupport
Channels Supported
BandPlan/SKUCountry
CountryCode
Radio1(5GHz)
Radio2(2.4GHz)
Radio 1(5 GHz)
Radio 2(2.4 GHz)
YYY36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
UruguayUY
NNNNone1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
UzbekistanUZ
NNNNone1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
Holy See(Vatican CityState)
VA
YYY36 40 44 48 52 56 60 64149 153 157 161 165
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
VenezuelaVE
NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
Virgin Islands(British)
VG
NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140 149 153 157161 165
1 2 3 4 5 6 7 8 9 10 11WorldAX411-W
Virgin Islands(UnitedStates)
VI
YYY36 40 44 48 52 56 60 64149 153 157 161 165
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
VietnamVN
NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
MayotteYT
YYY36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140
1 2 3 4 5 6 7 8 9 10 1112 13
ETSIAX411-E
South AfricaZA
NNN36 40 44 48 52 56 60 64100 104 108 112 116 120 124128 132 136 140
1 2 3 4 5 6 7 8 9 10 1112 13
WorldAX411-W
ZambiaZM
RelatedDocumentation
AX411 Access Point Channels and Frequency Support on page 24•
23Copyright © 2018, Juniper Networks, Inc.
Chapter 2: Components and Specifications
AX411 Access Point Channels and Frequency Support
Table 10 on page 24 shows the 2.4 GHz channels and center frequencies supported by
theaccesspoint. Eachchannel is 22MHzwide, and thechannelsare (withoneexception)
spaced 5MHz apart, so adjacent channelswill overlap and interferewith each other. The
usual practice is to use non-overlapping channels such as 1, 6, and 11.
The exception to the 5MHz spacing is channel 14, which is separated from channel 13 by
12 MHz. Channel 14 is used only in Japan.
Table 10: AX411 Access Point 2.4 GHz Channels and Frequencies
Center Frequency (MHz)Channel
24121
24172
24223
24274
24325
24376
24427
24478
24529
245710
246211
246712
247213
248414
Table 11 on page 25 shows the 5 GHz channels and center frequencies supported by the
access point. Each channel is either 20 MHz or 40MHz wide, depending onmode. The
channels spacing varies between 5 and 45MHz, so adjacent channels will often overlap
and interfere with each other. As with 2.4 GHz channels, the usual practice is to use only
non-overlapping channels.
Copyright © 2018, Juniper Networks, Inc.24
AX411 Access Point Hardware
Table 11: AX411 Access Point 5 GHz Channels and Frequencies
Center Frequency (MHz)Channel
518036
519038
520040
521042
522044
523046
524048
526052
528056
530060
532064
5500100
5520104
5540108
5560112
5580116
5600120
5620124
5640128
5660132
5680136
5700140
5745149
5765153
25Copyright © 2018, Juniper Networks, Inc.
Chapter 2: Components and Specifications
Table 11: AX411 Access Point 5 GHz Channels and Frequencies (continued)
Center Frequency (MHz)Channel
5785157
5805161
5825165
4915183
4920184
4925185
4935187
4940188
4945189
4960192
4980196
RelatedDocumentation
AX411 Access Point Country and Channel Support on page 11•
Copyright © 2018, Juniper Networks, Inc.26
AX411 Access Point Hardware
AX411 Access Point Antenna Specifications
Figure 6 on page 27 and Table 12 on page 27 show the antenna gain by degree in vertical
orientation at 2.4 GHz.
Figure 6: Antenna Gain at 2.4 GHz, Vertical Orientation
g033
109
Table 12: Antenna Gain at 2.4 GHz, Vertical Orientation
0.58 dBAverage gain
2.35 dB at 360°Maximum gain
-1.43 dB at 135°Minimum gain
27Copyright © 2018, Juniper Networks, Inc.
Chapter 2: Components and Specifications
Figure 7onpage28andTable 13onpage28showtheantennagainbydegree inhorizontal
orientation at 2.4 GHz.
Figure 7: Antenna Gain at 2.4 GHz, Horizontal Orientation
g033
111
Table 13: Antenna Gain at 2.4 GHz, Horizontal Orientation
-4.14 dBAverage gain
0.65 dB at 354°Maximum gain
-20.88 dB at 270°Minimum gain
Copyright © 2018, Juniper Networks, Inc.28
AX411 Access Point Hardware
Figure 8 on page 29 and Table 14 on page 29 show the antenna gain by degree in vertical
orientation at 5 GHz.
Figure 8: Antenna Gain at 5 GHz, Vertical Orientation
g033
112
Table 14: Antenna Gain at 5 GHz, Vertical Orientation
2.29 dBAverage gain
5.02 dB at 354°Maximum gain
-0.59 dB at 252°Minimum gain
29Copyright © 2018, Juniper Networks, Inc.
Chapter 2: Components and Specifications
Figure9onpage30andTable 15onpage30showtheantennagainbydegree inhorizontal
orientation at 5 GHz.
Figure 9: Antenna Gain at 5 GHz, Horizontal Orientation
g033
114
Table 15: Antenna Gain at 5 GHz, Horizontal Orientation
-2.83 dBAverage gain
4.95 dB at 174°Maximum gain
-37.51 dB at 60°Minimum gain (dB)
Copyright © 2018, Juniper Networks, Inc.30
AX411 Access Point Hardware
PART 2
Planning
• Preparing the Site for Installation on page 33
• Safety and Regulatory Compliance Information on page 37
• Power Guidelines, Requirements, and Specifications on page 57
• Interface Cable Specifications and Connector Pinouts on page 59
31Copyright © 2018, Juniper Networks, Inc.
Copyright © 2018, Juniper Networks, Inc.32
AX411 Access Point Hardware
CHAPTER 3
Preparing the Site for Installation
• Site Preparation Checklist for the AX411 Access Point on page 33
• General Site Guidelines for Installing the AX411 Access Point on page 35
Site Preparation Checklist for the AX411 Access Point
The checklist in Table 16 on page 33 summarizes the tasks you need to performwhen
preparing a site for installing the AX411 Access Point.
Table 16: Site Preparation Checklist for the AX411 Access Point Installation
NotesDatePerformed ByFor More InformationItem or Task
Environment
“AX411 Access Point PhysicalSpecifications” on page 7
Verify thatenvironmental factorssuch as temperatureand humidity do notexceed devicetolerances.
Power
“AX411 Access Point SiteElectrical Wiring Guidelines”on page 57
Measure distancebetween externalpower sources anddevice installationsite.
Wall Installation
Obtain the requiredwall mount bracket.
“AX411 Access Point PhysicalSpecifications” on page 7
Verify that the areaselectedmeets theminimumrequirements.
33Copyright © 2018, Juniper Networks, Inc.
Table 16: Site Preparation Checklist for the AX411 Access Point Installation (continued)
NotesDatePerformed ByFor More InformationItem or Task
“Tools and Parts Required toInstall theAX411AccessPoint”on page 65
Verify that you havethe required hardwareto proceed with theinstallation.
Desktop Installation
“AX411 Access Point PhysicalSpecifications” on page 7
Verify that the areaselectedmeets theminimumrequirements.
“Tools and Parts Required toInstall theAX411AccessPoint”on page 65
Verify that you havethe required hardwareto proceed with theinstallation.
Overhead Installation
Obtain the requiredoverhead enclosure.
“AX411 Access Point PhysicalSpecifications” on page 7
Verify that the areaselectedmeets theminimumrequirements.
“Tools and Parts Required toInstall theAX411AccessPoint”on page 65
Verify that you havethe required tools andparts to proceed withthe installation.
“Installing the AX411 AccessPoint Mounting Bracket in anOverhead Enclosure” onpage 72
Install the accesspoint mountingbracket inside theenclosure.
“Attaching the AX411 AccessPoint to aMounting Bracket inan Overhead Enclosure” onpage 72
Attach the accesspoint to the mountingbracket.
See the instructions providedwith the overhead enclosure.
Install the enclosurecontaining the accesspoint.
Cables
“Interface Cable andWireSpecifications for the AX411Access Point” on page 59
Acquire cables andconnectors.
Copyright © 2018, Juniper Networks, Inc.34
AX411 Access Point Hardware
Table 16: Site Preparation Checklist for the AX411 Access Point Installation (continued)
NotesDatePerformed ByFor More InformationItem or Task
Review themaximumdistance allowed foreach cable. Choosethe length of cablebased on the distancebetweenthehardwarecomponents beingconnected.
Plan the cable routingandmanagement.
RelatedDocumentation
General Site Guidelines for Installing the AX411 Access Point on page 35•
• Tools and Parts Required to Install the AX411 Access Point on page 65
• AX411 Access Point Setup Overview on page 65
General Site Guidelines for Installing the AX411 Access Point
Observe the following general guidelines when installing the AX411 Access Point:
• To prevent overheating, the airflow around the chassis must be unrestricted. Allow
sufficient clearancebetween the frontandbackof thechassisandadjacentequipment.
Ensure that there is adequate circulation in the installation location.
• Follow the electrostatic discharge (ESD) procedures to avoid damaging equipment.
ESD can cause components to fail completely or intermittently over time.
RelatedDocumentation
• Site Preparation Checklist for the AX411 Access Point on page 33
• Tools and Parts Required to Install the AX411 Access Point on page 65
• AX411 Access Point Setup Overview on page 65
35Copyright © 2018, Juniper Networks, Inc.
Chapter 3: Preparing the Site for Installation
Copyright © 2018, Juniper Networks, Inc.36
AX411 Access Point Hardware
CHAPTER 4
Safety and Regulatory ComplianceInformation
• AX411 Access Point Definitions of SafetyWarning Levels on page 37
• AX411 Access Point General Safety Guidelines andWarnings on page 39
• AX411 Access Point Fire Suppression Procedures and Equipment on page 43
• AX411 Access Point Installation InstructionsWarnings on page 44
• AX411 Access Point Maintenance and Operational Safety Guidelines and
Warnings on page 45
• AX411 Access Point Electrical Safety Guidelines andWarnings on page 50
• AX411 Access Point Agency Approvals on page 51
• AX411 Access Point Compliance Statements for EMC Requirements on page 52
• AX411 Access Point Compliance Statements for Environmental
Requirements on page 53
• AX411 Access Point Compliance Statements for Acoustic Noise on page 54
• AX411 Access Point WiFi Interoperability on page 54
AX411 Access Point Definitions of SafetyWarning Levels
This guide uses the following three levels of safety warnings:
NOTE: Youmight find this information helpful in a particular situation ormight otherwise overlook it.
CAUTION: You need to observe the specified guidelines to avoidminor injuryor discomfort to you or severe damage to the access point.
WARNING: This symbolmeansdanger.Youare inasituation thatcouldcausebodily injury. Before you work on any equipment, be aware of the hazards
37Copyright © 2018, Juniper Networks, Inc.
involved with electrical circuitry and be familiar with standard practices forpreventing accidents.
Waarschuwing Dit waarschuwingssymbool betekent gevaar. U verkeert ineen situatie die lichamelijk letsel kan veroorzaken. Voordat u aan enigeapparatuur gaat werken, dient u zich bewust te zijn van de bij elektrischeschakelingen betrokken risico's en dient u opde hoogte te zijn van standaardmaatregelen om ongelukken te voorkomen.
Varoitus Tämä varoitusmerkki merkitsee vaaraa. Olet tilanteessa, joka voijohtaa ruumiinvammaan.Ennenkuin työskenteletminkään laitteistonparissa,ota selvää sähkökytkentöihin liittyvistä vaaroista ja tavanomaisistaonnettomuuksien ehkäisykeinoista.
AttentionCe symbole d'avertissement indique un danger. Vous vous trouvezdansunesituationpouvantcauserdesblessuresoudesdommagescorporels.Avant de travailler sur un équipement, soyez conscient des dangers poséspar les circuits électriques et familiarisez-vous avec les procédurescouramment utilisées pour éviter les accidents.
Warnung DiesesWarnsymbol bedeutet Gefahr. Sie befinden sich in einerSituation, die zu einer Körperverletzung führen könnte. Bevor Sie mit derArbeit an irgendeinemGerät beginnen, seien Sie sich der mit elektrischenStromkreisen verbundenen Gefahren und der Standardpraktiken zurVermeidung von Unfällen bewußt.
AvvertenzaQuesto simbolo di avvertenza indica un pericolo. La situazionepotrebbe causare infortuni alle persone. Prima di lavorare su qualsiasiapparecchiatura, occorre conoscere i pericoli relativi ai circuiti elettrici edessere al corrente delle pratiche standard per la prevenzione di incidenti.
AdvarselDette varselsymbolet betyr fare. Du befinner deg i en situasjon somkan føre til personskade. Før du utfører arbeid på utstyr, må du vareoppmerksom på de faremomentene som elektriske kretser innebærer, samtgjøre deg kjent med vanlig praksis når det gjelder å unngå ulykker.
Aviso Este símbolo de aviso indica perigo. Encontra-se numa situação quelhepoderá causar danos físicos. Antes de começar a trabalhar comqualquerequipamento, familiarize-se com os perigos relacionados com circuitoseléctricos, e com quaisquer práticas comuns que possam prevenir possíveisacidentes.
¡Atención! Este símbolo de aviso significa peligro. Existe riesgo para suintegridad física. Antes demanipular cualquier equipo, considerar los riesgosque entraña la corriente eléctrica y familiarizarse con los procedimientosestándar de prevención de accidentes.
Varning!Denna varningssymbol signalerar fara. Du befinner dig i en situationsom kan leda till personskada. Innan du utför arbete på någon utrustning
Copyright © 2018, Juniper Networks, Inc.38
AX411 Access Point Hardware
måste du varamedveten om farornamed elkretsar och känna till vanligtförfarande för att förebygga skador.
RelatedDocumentation
AX411 Access Point General Safety Guidelines andWarnings on page 39•
• AX411 Access Point Fire Suppression Procedures and Equipment on page 43
• AX411 Access Point Installation InstructionsWarnings on page 44
• AX411 Access Point Maintenance and Operational Safety Guidelines andWarnings on
page 45
• AX411 Access Point Electrical Safety Guidelines andWarnings on page 50
• AX411 Access Point WiFi Interoperability on page 54
AX411 Access Point General Safety Guidelines andWarnings
• General Safety Guidelines andWarnings on page 39
• Qualified Personnel Warning on page 40
• Restricted Access AreaWarning on page 40
• Preventing Electrostatic Discharge Damage to the Access Point on page 42
General Safety Guidelines andWarnings
The following guidelines help ensure your safety and protect the access point from
damage. The list of guidelines might not address all potentially hazardous situations in
your working environment, so be alert and exercise good judgment at all times.
• Perform only the procedures explicitly described in this guide. Make sure that only
authorized service personnel perform other system services.
• Keep the area around the chassis clear and free from dust before, during, and after
installation.
• Keep tools away from areas where people could trip on them.
• Wear safety glasses if you are working under any conditions that could be hazardous
to your eyes.
• Do not perform any actions that create a potential hazard to people or make the
equipment unsafe.
• Never install or manipulate wiring during electrical storms.
• Never install electrical jacks in wet locations unless the jacks are specifically designed
for wet environments.
• Do not open or remove chassis covers or sheet metal parts unless instructions are
provided in this guide. Such an action could cause severe electrical shock.
• Do not push or force any objects through any opening in the chassis frame. Such an
action could result in electrical shock or fire.
39Copyright © 2018, Juniper Networks, Inc.
Chapter 4: Safety and Regulatory Compliance Information
• Avoid spilling liquid onto theaccesspoint chassis or ontoanyaccesspoint component.
Such an action could cause electrical shock or damage the access point.
• Avoid touching uninsulated electrical wires or terminals that have not been
disconnected from their power source. Such an action could cause electrical shock.
Qualified PersonnelWarning
WARNING: Only trainedandqualified personnel should install or replace theaccess point.
Waarschuwing Installatie en reparaties mogen uitsluitend door getraind enbevoegd personeel uitgevoerd worden.
VaroitusAinoastaankoulutettu japätevähenkilökuntasaaasentaatai vaihtaatämän laitteen.
Attention Tout installation ou remplacement de l'appareil doit être réalisépar du personnel qualifié et compétent.
WarnungGerät nur vongeschultem, qualifiziertemPersonal installierenoderauswechseln lassen.
Avvertenza Solo personale addestrato e qualificato deve essere autorizzatoad installare o sostituire questo apparecchio.
Advarsel Kun kvalifisert personell med riktig opplæring bør montere ellerbytte ut dette utstyret.
Aviso Este equipamento deverá ser instalado ou substituído apenas porpessoal devidamente treinado e qualificado.
¡Atención! Estos equipos deben ser instalados y reemplazadosexclusivamenteporpersonal técnicoadecuadamentepreparadoycapacitado.
Varning! Denna utrustning ska endast installeras och bytas ut av utbildadoch kvalificerad personal.
Restricted Access AreaWarning
WARNING: The access point is intended for installation in restricted accessareas. A restricted access area is an area to which access can be gained onlyby service personnel through the use of a special tool, lock and key, or othermeans of security, and which is controlled by the authority responsible forthe location.
WaarschuwingDit toestel isbedoeldvoor installatieopplaatsenmetbeperktetoegang.Eenplaatsmetbeperkte toegang iseenplaatswaar toegangslechtsdoor servicepersoneel verkregen kan worden door middel van een speciaal
Copyright © 2018, Juniper Networks, Inc.40
AX411 Access Point Hardware
instrument, een slot en sleutel, of een ander veiligheidsmiddel, en welkebeheerd wordt door de overheidsinstantie die verantwoordelijk is voor delocatie.
Varoitus Tämä laite on tarkoitettu asennettavaksi paikkaan, johon pääsy onrajoitettua. Paikka, johon pääsy on rajoitettua, tarkoittaa paikkaa, johon vainhuoltohenkilöstö pääsee jonkin erikoistyökalun, lukkoon sopivan avaimentai jonkin muun turvalaitteen avulla ja joka on paikasta vastuussa olevientoimivaltaisten henkilöiden valvoma.
Attention Cet appareil est à installer dans des zones d'accès réservé. Cesdernières sontdeszonesauxquelles seul lepersonneldeservicepeutaccéderen utilisant un outil spécial, unmécanisme de verrouillage et une clé, ou toutautre moyen de sécurité. L'accès aux zones de sécurité est sous le contrôlede l'autorité responsable de l'emplacement.
Warnung Diese Einheit ist zur Installation in Bereichenmit beschränktemZutritt vorgesehen. Ein Bereichmit beschränktem Zutritt ist ein Bereich, zudem nurWartungspersonal mit einem Spezialwerkzeugs, Schloß undSchlüssel oder anderer Sicherheitsvorkehrungen Zugang hat, und der vondem für die Anlage zuständigen Gremium kontrolliert wird.
AvvertenzaQuestaunitàdeveessere installata inun'areaadaccesso limitato.Un'area ad accesso limitato è un'area accessibile solo a personale diassistenza tramite un'attrezzo speciale, lucchetto, o altri dispositivi disicurezza, ed è controllata dall'autorità responsabile della zona.
Advarsel Denne enheten er laget for installasjon i områder med begrensetadgang.Etområdemedbegrensetadganggir kunadgangtil servicepersonalesom bruker et spesielt verktøy, lås og nøkkel, eller en annensikkerhetsanordning, og det kontrolleres av den autoriteten som er ansvarligfor området.
AvisoEstaunidade foi concebidapara instalaçãoemáreasdeacesso restrito.Uma área de acesso restrito é uma área à qual apenas temacesso o pessoalde serviço autorizado, que possua uma ferramenta, chave e fechaduraespecial, ou qualquer outra forma de segurança. Esta área é controlada pelaautoridade responsável pelo local.
¡Atención! Esta unidad ha sido diseñada para instalarse en áreas de accesorestringido. Área de acceso restringido significa un área a la que solamentetieneaccesoelpersonaldeserviciomediante lautilizacióndeunaherramientaespecial, cerradura con llave, o algún otromedio de seguridad, y que estábajo el control de la autoridad responsable del local.
Varning! Denna enhet är avsedd för installation i områdenmed begränsattillträde. Ett områdemed begränsat tillträde får endast tillträdas avservicepersonal med ett speciellt verktyg, lås och nyckel, eller annansäkerhetsanordning, och kontrolleras av den auktoritet som ansvarar förområdet.
41Copyright © 2018, Juniper Networks, Inc.
Chapter 4: Safety and Regulatory Compliance Information
Preventing Electrostatic Discharge Damage to the Access Point
Many access point hardware components are sensitive to damage from static electricity.
Some components can be impaired by voltages as low as 30 V. You can easily generate
potentially damaging static voltages whenever you handle plastic or foam packing
material or if youmove components across plastic or carpets. Observe the following
guidelines to minimize the potential for electrostatic discharge (ESD) damage, which
can cause intermittent or complete component failures:
• Always use an ESDwrist strap or ankle strap, and verify that it is in direct contact with
your skin.
CAUTION: For safety, periodically check the resistance value of the ESDstrap. Themeasurement should be in the range of 1 to 10 Mohms.
• When handling any component that is removed from the chassis, verify that the
equipment end of your ESD strap is attached to one of the ESD points on the chassis.
• Avoid contact between the component and your clothing. ESD voltages emitted from
clothing can still damage components.
• When removing or installing a component, always place it component-side up on an
antistatic surface, in anantistatic card rack, or in anelectrostatic bag. If youare returning
a component, place it into an electrostatic bag before packing it.
Figure 10: Placing a Component into an Electrostatic Bag
RelatedDocumentation
AX411 Access Point Definitions of SafetyWarning Levels on page 37•
• AX411 Access Point Fire Suppression Procedures and Equipment on page 43
• AX411 Access Point Installation InstructionsWarnings on page 44
Copyright © 2018, Juniper Networks, Inc.42
AX411 Access Point Hardware
• AX411 Access Point Maintenance and Operational Safety Guidelines andWarnings on
page 45
• AX411 Access Point Electrical Safety Guidelines andWarnings on page 50
• AX411 Access Point WiFi Interoperability on page 54
AX411 Access Point Fire Suppression Procedures and Equipment
In the event of a fire emergency involving devices and other network equipment, the
safety of people is the primary concern. Establish procedures for protecting people in
the event of a fire emergency, provide safety training, and properly provision fire-control
equipment and fire extinguishers.
In addition, establish procedures to protect your equipment in the event of a fire
emergency. Juniper Networks products should be installed in an environment suitable
for electronic equipment. We recommend that fire suppression equipment be available
in the event of a fire in the vicinity of the equipment and that all local fire, safety, and
electrical codes and ordinances be observed when installing and operating your
equipment.
In theeventofanelectrical hazardoranelectrical fire, first turnpoweroff to theequipment
at the source. Then use a Type C fire extinguisher to extinguish the fire. Type C fire
extinguishers, which use noncorrosive fire retardants such as carbon dioxide (CO2) and
Halotron™, are most effective for suppressing electrical fires. Type C fire extinguishers
displace the oxygen from the point of combustion to eliminate the fire. For extinguishing
fire on or around equipment that draws air from the environment for cooling, use this
type of inert oxygen displacement extinguisher instead of an extinguisher that leave
residues on equipment.
Do not use multipurpose Type ABC chemical fire extinguishers (dry chemical fire
extinguishers) near Juniper Networks equipment. The primary ingredient in these fire
extinguishers is monoammonium phosphate, which is very sticky and difficult to clean.
In addition, in minute amounts of moisture, monoammonium phosphate can become
highly corrosive and corrodes most metals.
Any equipment in a room in which a chemical fire extinguisher has been discharged is
subject to premature failure and unreliable operation. The equipment is considered to
be irreparably damaged.
NOTE: Tokeepwarrantieseffective,donotuseadrychemical fireextinguisherto control a fire at or near a Juniper Networks access point. If a dry chemicalfire extinguisher is used, the unit is no longer eligible for coverage under aservice agreement.
We recommend that you dispose of any irreparably damaged equipment in an
environmentally responsible manner.
43Copyright © 2018, Juniper Networks, Inc.
Chapter 4: Safety and Regulatory Compliance Information
RelatedDocumentation
AX411 Access Point Definitions of SafetyWarning Levels on page 37•
• AX411 Access Point General Safety Guidelines andWarnings on page 39
• AX411 Access Point Installation InstructionsWarnings on page 44
• AX411 Access Point Maintenance and Operational Safety Guidelines andWarnings on
page 45
• AX411 Access Point Electrical Safety Guidelines andWarnings on page 50
• AX411 Access Point WiFi Interoperability on page 54
AX411 Access Point Installation InstructionsWarnings
WARNING: Read the installation instructions before you connect the accesspoint to a power source.
WaarschuwingRaadpleegde installatie-aanwijzingenvoordatuhetsysteemmet de voeding verbindt.
VaroitusLueasennusohjeetennen järjestelmänyhdistämistävirtalähteeseen.
AttentionAvantdebrancher lesystèmesur lasourced'alimentation,consulterles directives d'installation.
Warnung Lesen Sie die Installationsanweisungen, bevor Sie das System andie Stromquelle anschließen.
AvvertenzaConsultare le istruzionidi installazioneprimadicollegare il sistemaall'alimentatore.
Advarsel Les installasjonsinstruksjonene før systemet kobles til strømkilden.
Aviso Leia as instruções de instalação antes de ligar o sistema à sua fontede energia.
¡Atención! Ver las instrucciones de instalación antes de conectar el sistemaa la red de alimentación.
Varning! Läs installationsanvisningarna innan du kopplar systemet till dessströmförsörjningsenhet.
RelatedDocumentation
AX411 Access Point Definitions of SafetyWarning Levels on page 37•
• AX411 Access Point General Safety Guidelines andWarnings on page 39
• AX411 Access Point Fire Suppression Procedures and Equipment on page 43
• AX411 Access Point Maintenance and Operational Safety Guidelines andWarnings on
page 45
• AX411 Access Point Electrical Safety Guidelines andWarnings on page 50
Copyright © 2018, Juniper Networks, Inc.44
AX411 Access Point Hardware
• AX411 Access Point WiFi Interoperability on page 54
AX411 Access Point Maintenance and Operational Safety Guidelines andWarnings
• Battery HandlingWarning on page 45
• Jewelry Removal Warning on page 46
• Lightning Activity Warning on page 47
• Operating TemperatureWarning on page 48
• Product Disposal Warning on page 49
Battery HandlingWarning
WARNING: Replacing the battery incorrectly might result in an explosion.Replace the battery only with the same or equivalent type recommended bythemanufacturer. Disposeof usedbatteries according to themanufacturer'sinstructions.
Waarschuwing Er is ontploffingsgevaar als de batterij verkeerd vervangenwordt. Vervang de batterij slechts met hetzelfde of een equivalent type datdoor de fabrikant aanbevolen is. Gebruikte batterijendienenovereenkomstigfabrieksvoorschriften weggeworpen te worden.
Varoitus Räjähdyksen vaara, jos akku on vaihdettu väärään akkuun. Käytävaihtamiseen ainoastaan saman- tai vastaavantyyppistä akkua, joka onvalmistajansuosittelema.Hävitäkäytetytakutvalmistajanohjeidenmukaan.
Attention Danger d'explosion si la pile n'est pas remplacée correctement.Ne la remplacer que par une pile de type semblable ou équivalent,recommandée par le fabricant. Jeter les piles usagées conformément auxinstructions du fabricant.
Warnung Bei Einsetzen einer falschen Batterie besteht Explosionsgefahr.Ersetzen Sie die Batterie nur durch den gleichen oder vomHerstellerempfohlenen Batterietyp. Entsorgen Sie die benutzten Batterien nach denAnweisungen des Herstellers.
Avvertenza Pericolo di esplosione se la batteria non è installatacorrettamente.Sostituiresoloconunadi tipougualeoequivalente, consigliatadalproduttore. Eliminare lebatterieusatesecondo le istruzionidelproduttore.
Advarsel Det kan være fare for eksplosjon hvis batteriet skiftes på feil måte.Skift kunmed sammeeller tilsvarende type somer anbefalt av produsenten.Kasser brukte batterier i henhold til produsentens instruksjoner.
AvisoExiste perigo de explosão se a bateria for substituída incorrectamente.Substitua a bateria por uma bateria igual ou de um tipo equivalenterecomendado pelo fabricante. Destrua as baterias usadas conforme asinstruções do fabricante.
45Copyright © 2018, Juniper Networks, Inc.
Chapter 4: Safety and Regulatory Compliance Information
¡Atención! Existe peligro de explosión si la batería se reemplaza demaneraincorrecta. Reemplazar la batería exclusivamente con el mismo tipo o elequivalente recomendado por el fabricante. Desechar las baterías gastadassegún las instrucciones del fabricante.
Varning!Explosionsfara vid felaktigt batteribyte. Ersätt endast batterietmedsamma batterityp som rekommenderas av tillverkaren eller motsvarande.Följ tillverkarens anvisningar vid kassering av använda batterier.
Jewelry RemovalWarning
WARNING: Before working on equipment that is connected to power lines,remove jewelry, including rings, necklaces, and watches. Metal objects heatup when connected to power and ground and can cause serious burns orweld themetal object to the terminals.
Waarschuwing Alvorens aan apparatuur te werken die met elektrischeleidingen is verbonden, sieraden (inclusief ringen, kettingen en horloges)verwijderen. Metalen voorwerpen worden warmwanneer zemet stroom enaarde zijn verbonden, en kunnen ernstige brandwonden veroorzaken of hetmetalen voorwerp aan de aansluitklemmen lassen.
Varoitus Ennen kuin työskentelet voimavirtajohtoihin kytkettyjen laitteidenparissa, otapois kaikki korut (sormukset, kaulakorut ja kellotmukaan lukien).Metalliesineet kuumenevat, kun ne ovat yhteydessä sähkövirran ja maankanssa, janevoivataiheuttaavakaviapalovammoja tai hitsatametalliesineetkiinni liitäntänapoihin.
AttentionAvantd'accéderàcetéquipementconnectéaux lignesélectriques,ôter toutbijou(anneaux,colliersetmontrescompris). Lorsqu'ilssontbranchésà l'alimentation et reliés à la terre, les objets métalliques chauffent, ce quipeutprovoquerdesblessuresgravesousouder l'objetmétalliqueauxbornes.
Warnung Vor der Arbeit an Geräten, die an das Netz angeschlossen sind,jeglichen Schmuck (einschließlich Ringe, Ketten und Uhren) abnehmen.Metallgegenstände erhitzen sich, wenn sie an das Netz und die Erdeangeschlossen werden, und können schwere Verbrennungen verursachenoder an die Anschlußklemmen angeschweißt werden.
Avvertenza Prima di intervenire su apparecchiature collegate alle linee dialimentazione, togliersi qualsiasi monile (inclusi anelli, collane, braccialettied orologi). Gli oggetti metallici si riscaldano quando sono collegati tra puntidi alimentazione emassa: possono causare ustioni gravi oppure il metallopuò saldarsi ai terminali.
Advarsel Fjern alle smykker (inkludert ringer, halskjeder og klokker) før duskal arbeidepåutstyr somer koblet til kraftledninger.Metallgjenstander som
Copyright © 2018, Juniper Networks, Inc.46
AX411 Access Point Hardware
er koblet til kraftledninger og jord blir svært varme og kan forårsake alvorligebrannskader eller smelte fast til polene.
Aviso Antes de trabalhar em equipamento que esteja ligado a linhas decorrente, retire todas as jóias que estiver a usar (incluindo anéis, fios erelógios). Os objectosmetálicos aquecerão em contacto com a corrente eem contacto com a ligação à terra, podendo causar queimaduras graves ouficarem soldados aos terminais.
¡Atención! Antes de operar sobre equipos conectados a líneas dealimentación, quitarse las joyas (incluidos anillos, collares y relojes). Losobjetosdemetal secalientancuandoseconectana laalimentaciónyatierra,lo que puede ocasionar quemaduras graves o que los objetosmetálicosqueden soldados a los bornes.
Varning! Tag av alla smycken (inklusive ringar, halsband och armbandsur)innanduarbetarpåutrustningsomärkopplad till kraftledningar.Metallobjekthettas upp när de kopplas ihopmed ström och jord och kan förorsakaallvarliga brännskador; metallobjekt kan också sammansvetsasmedkontakterna.
Lightning ActivityWarning
WARNING: Donotworkon thesystemorconnectordisconnectcablesduringperiods of lightning activity.
Waarschuwing Tijdens onweer dat gepaard gaat met bliksem, dient u nietaan het systeem te werken of kabels aan te sluiten of te ontkoppelen.
Varoitus Älä työskentele järjestelmän parissa äläkä yhdistä tai irrotakaapeleita ukkosilmalla.
AttentionNe pas travailler sur le système ni brancher ou débrancher lescâbles pendant un orage.
Warnung Arbeiten Sie nicht am System und schließen Sie keine Kabel anbzw. trennen Sie keine ab, wenn es gewittert.
AvvertenzaNon lavorare sul sistema o collegare oppure scollegare i cavidurante un temporale con fulmini.
AdvarselUtfør aldri arbeidpåsystemet, eller koble kabler til eller fra systemetnår det tordner eller lyner.
AvisoNão trabalhe no sistema ou ligue e desligue cabos durante períodosdemau tempo (trovoada).
¡Atención!No operar el sistema ni conectar o desconectar cables durante eltranscurso de descargas eléctricas en la atmósfera.
47Copyright © 2018, Juniper Networks, Inc.
Chapter 4: Safety and Regulatory Compliance Information
Varning!Vid åska skall du aldrig utföra arbete på systemet eller ansluta ellerkoppla loss kablar.
Operating TemperatureWarning
WARNING: To prevent the access point from overheating, do not operate itin an area that exceeds themaximum recommended ambient temperatureof 122°F (50°C). To prevent airflow restriction, allow at least 6 in. (15.2 cm)of clearance around the ventilation openings.
WaarschuwingOm te voorkomen dat welke access point van de JuniperNetworksaccesspointdanookoververhit raakt, dientudezeniet tebedienenop een plaats waar demaximale aanbevolen omgevingstemperatuur van50°Cwordt overschreden. Om te voorkomen dat de luchtstroomwordtbeperkt, dient er minstens 15,2 cm speling rond de ventilatie-openingen tezijn.
Varoitus Ettei Juniper Networks access point-sarjan reititin ylikuumentuisi,sitä ei saa käyttää tilassa, jonka lämpötila ylittää korkeimman suositellunympäristölämpötilan 50°C. Ettei ilmanvaihto estyisi, tuuletusaukkojenympärille on jätettävä ainakin 15,2 cm tilaa.
Attention Pour éviter toute surchauffe des routeurs de la gamme JuniperNetworks access point, ne l'utilisez pas dans une zone où la températureambiante est supérieure à 50°C. Pour permettre un flot d'air constant,dégagezunespaced'aumoins 15,2 cmautourdesouverturesdeventilations.
WarnungUmeinenaccesspointderaccesspointvorÜberhitzungzuschützen,darf dieser nicht in einer Gegend betrieben werden, in der dieUmgebungstemperatur das empfohlene Maximum von 50°C überschreitet.UmLüftungsverschlußzuverhindern, achtenSiedarauf, daßmindestens 15,2cm lichter Raum um die Lüftungsöffnungen herum frei bleibt.
Avvertenza Per evitare il surriscaldamento dei access point, non adoperateliin un locale che ecceda la temperatura ambientale massima di 50°C. Perevitareche lacircolazionedell'aria sia impedita, lasciateunospaziodi almeno15.2 cm di fronte alle aperture delle ventole.
AdvarselUnngåoveropphetingaveventuelle rutere i JuniperNetworksaccesspoint Disse skal ikke brukes på steder der den anbefalte maksimaleomgivelsestemperaturenoverstiger50°C(122°F).Sørg forat klaringen rundtlufteåpningene er minst 15,2 cm (6 tommer) for å forhindre nedsattluftsirkulasjon.
Aviso Para evitar o sobreaquecimento do encaminhador Juniper Networksaccess point, não utilize este equipamento numa área que exceda atemperaturamáxima recomendada de 50°C. Para evitar a restrição à
Copyright © 2018, Juniper Networks, Inc.48
AX411 Access Point Hardware
circulaçãodear, deixepelomenosumespaçode 15,2cmàvoltadasaberturasde ventilação.
¡Atención! Para impedir que un encaminador de la serie Juniper Networksaccesspoint se recaliente, no lohaga funcionarenunáreaen laquesesuperela temperatura ambientemáxima recomendada de 50°C. Para impedir larestricciónde laentradadeaire, dejeunespaciomínimode 15,2 cmalrededorde las aperturas para ventilación.
Varning! Förhindra att en Juniper Networks access point överhettas genomatt inte använda den i ett område där denmaximalt rekommenderadeomgivningstemperaturen på50°Cöverskrids. Förhindra att luftcirkulationeninskränksgenomattse till attdet finns fritt utrymmepåminst 15,2cmomkringventilationsöppningarna.
Product DisposalWarning
WARNING: Disposalof thisproductmustbehandledaccording toall nationallaws and regulations.
Waarschuwing Dit produkt dient volgens alle landelijke wetten envoorschriften te worden afgedankt.
VaroitusTämän tuotteen lopullisesta hävittämisestä tulee huolehtia kaikkiavaltakunnallisia lakeja ja säännöksiä noudattaen.
Attention Lamise au rebut définitive de ce produit doit être effectuéeconformément à toutes les lois et réglementations en vigueur.
Warnung Dieses Produkt muß den geltenden Gesetzen und Vorschriftenentsprechend entsorgt werden.
Avvertenza L'eliminazione finale di questo prodotto deve essere eseguitaosservando le normative italiane vigenti in materia
AdvarselEndeligdisponeringavdetteproduktetmåskje ihenholdtil nasjonalelover og forskrifter.
Aviso A descartagem final deste produto deverá ser efectuada de acordocom os regulamentos e a legislação nacional.
¡Atención! El desecho final de este producto debe realizarse según todas lasleyes y regulaciones nacionales
Varning!Slutlig kasseringavdennaproduktbör skötas i enlighetmed landetsalla lagar och föreskrifter.
49Copyright © 2018, Juniper Networks, Inc.
Chapter 4: Safety and Regulatory Compliance Information
RelatedDocumentation
AX411 Access Point Definitions of SafetyWarning Levels on page 37•
• AX411 Access Point General Safety Guidelines andWarnings on page 39
• AX411 Access Point Fire Suppression Procedures and Equipment on page 43
• AX411 Access Point Installation InstructionsWarnings on page 44
• AX411 Access Point Electrical Safety Guidelines andWarnings on page 50
• AX411 Access Point WiFi Interoperability on page 54
AX411 Access Point Electrical Safety Guidelines andWarnings
• In Case of Electrical Accident on page 50
• General Electrical Safety Guidelines andWarnings on page 50
In Case of Electrical Accident
If an electrical accident results in an injury, take the following actions in this order:
1. Use caution. Be aware of potentially hazardous conditions that could cause further
injury.
2. Disconnect power from the access point.
3. If possible, send another person to get medical aid. Otherwise, assess the condition
of the victim, then call for help.
General Electrical Safety Guidelines andWarnings
• Install theaccesspoint in compliancewith the following local, national, or international
electrical codes:
• United States—National Fire Protection Association (NFPA 70), United States
National Electrical Code
• Canada—Canadian Electrical Code, Part 1, CSA C22.1
• Other countries—International Electromechanical Commission (IEC) 60364, Part 1
through Part 7
• Evaluated to the TN power system
• Locate the emergency power-off switch for the room in which you are working so that
if an electrical accident occurs, you can quickly turn off the power.
• Donotworkalone if potentially hazardousconditionsexist anywhere in yourworkspace.
• Never assume thatpower is disconnected fromacircuit. Always check thecircuit before
starting to work.
• Carefully look for possible hazards in your work area, such asmoist floors, ungrounded
power extension cords, andmissing safety grounds.
Copyright © 2018, Juniper Networks, Inc.50
AX411 Access Point Hardware
• Operate the access point within marked electrical ratings and product usage
instructions.
• For the access point and peripheral equipment to function safely and correctly, use
the cables and connectors specified for the attached peripheral equipment, andmake
certain they are in good condition.
RelatedDocumentation
AX411 Access Point Definitions of SafetyWarning Levels on page 37•
• AX411 Access Point General Safety Guidelines andWarnings on page 39
• AX411 Access Point Fire Suppression Procedures and Equipment on page 43
• AX411 Access Point Installation InstructionsWarnings on page 44
• AX411 Access Point Maintenance and Operational Safety Guidelines andWarnings on
page 45
• AX411 Access Point WiFi Interoperability on page 54
AX411 Access Point Agency Approvals
The access point complies with the following standards:
• Safety:
• CSA 60950-1 (2003) Safety of Information Technology Equipment
• UL 60950-1 (2003) Safety of Information Technology Equipment
• EN 60950-1 (2001) Safety of Information Technology Equipment
• IEC 60950-1 (2001) Safety of Information Technology Equipment (with country
deviations)
• EMC:
• EN 300 386 V1.3.3 (2005) TelecomNetwork Equipment - EMC requirements
• EMI:
• FCC Part 15 Class B (2007) USA Radiated Emissions
• EN 55022 Class B (2006) European Radiated Emissions
• VCCI Class B (2007) Japanese Radiated Emissions
51Copyright © 2018, Juniper Networks, Inc.
Chapter 4: Safety and Regulatory Compliance Information
• Immunity:
• EN 55024 +A1+A2 (1998) Information Technology Equipment Immunity
Characteristics
• EN-61000-3-2 (2006) Power Line Harmonics
• EN-61000-3-3 +A1 +A2 +A3 (1995) Power Line Voltage Fluctuations
• EN-61000-4-2 +A1 +A2 (1995) Electrostatic Discharge
• EN-61000-4-3 +A1+A2 (2002) Radiated Immunity
• EN-61000-4-4 (2004) Electrical Fast Transients
• EN-61000-4-5 (2006) Surge
• EN-61000-4-6 (2007) Immunity to Conducted Disturbances
• EN-61000-4-11 (2004) Voltage Dips and Sags
RelatedDocumentation
AX411 Access Point WiFi Interoperability on page 54•
• AX411 Access Point Compliance Statements for EMC Requirements on page 52
• AX411 Access Point Compliance Statements for Environmental Requirements on
page 53
• AX411 Access Point Compliance Statements for Acoustic Noise on page 54
AX411 Access Point Compliance Statements for EMC Requirements
Canada
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
European Community
This is a Class B product.
Japan
The preceding translates as follows:
This is a Class B product based on the standard of the Voluntary Control Council for
Interference by Information Technology Equipment (VCCI). If this product is used near
Copyright © 2018, Juniper Networks, Inc.52
AX411 Access Point Hardware
a radio or television receiver in a domestic environment, it may cause radio interference.
Install and use the equipment according to the instruction manual.
United States
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
RelatedDocumentation
AX411 Access Point Agency Approvals on page 51•
• AX411 Access Point Compliance Statements for Environmental Requirements on
page 53
• AX411 Access Point Compliance Statements for Acoustic Noise on page 54
AX411 Access Point Compliance Statements for Environmental Requirements
This topic includes the compliance statement for the following environmental
requirement:
Lithium Battery
Batteries in this product are not based onmercury, lead, or cadmium substances. The
batteriesused in thisproductare incompliancewithEUDirectives91/157/EEC,93/86/EEC,
and 98/101/EEC. The product documentation includes instructional information about
the proper method of reclamation and recycling.
RelatedDocumentation
AX411 Access Point Agency Approvals on page 51•
• AX411 Access Point Compliance Statements for EMC Requirements on page 52
• AX411 Access Point Compliance Statements for Acoustic Noise on page 54
53Copyright © 2018, Juniper Networks, Inc.
Chapter 4: Safety and Regulatory Compliance Information
AX411 Access Point Compliance Statements for Acoustic Noise
Maschinenlärminformations-Verordnung - 3. GPSGV, der höchste Schalldruckpegel
beträgt 70 dB(A) oder weniger gemäss EN ISO 7779.
Translation:
Themaximum emitted sound pressure level is 70 dB(A) or less per EN ISO 7779.
RelatedDocumentation
AX411 Access Point Agency Approvals on page 51•
• AX411 Access Point Compliance Statements for EMC Requirements on page 52
• AX411 Access Point Compliance Statements for Environmental Requirements on
page 53
AX411 Access PointWiFi Interoperability
The AX411 Access Point holds theWiFi Alliance interoperability certifications described
in this section.
Wi-Fi interoperability certification ID number: WFA7729
IEEE standards:
• IEEE 802.11a
• IEEE 802.11b
• IEEE 802.11g
• IEEE 802.11n draft 2.0
• IEEE 802.11d
• IEEE 802.11h
Security:
• WPA - Enterprise, Personal
• WPA2 - Enterprise, Personal
EAP types:
• EAP-TLS
• EAP-TTLS/MSCHAPv2
• PEAPv0/EAP-MSCHAPv2
• PEAPv1/EAP-GTC
• EAP-SIM
Copyright © 2018, Juniper Networks, Inc.54
AX411 Access Point Hardware
Multimedia:
• WMM
RelatedDocumentation
• AX411 Access Point Agency Approvals on page 51
• AX411 Access Point Compliance Statements for EMC Requirements on page 52
• AX411 Access Point Compliance Statements for Environmental Requirements on
page 53
• AX411 Access Point Compliance Statements for Acoustic Noise on page 54
55Copyright © 2018, Juniper Networks, Inc.
Chapter 4: Safety and Regulatory Compliance Information
Copyright © 2018, Juniper Networks, Inc.56
AX411 Access Point Hardware
CHAPTER 5
Power Guidelines, Requirements, andSpecifications
• AX411 Access Point Site Electrical Wiring Guidelines on page 57
• AX411 Access Point Power Supply Specifications and Requirements on page 58
AX411 Access Point Site ElectricalWiring Guidelines
Table 17 on page 57 describes the factors youmust consider while planning the electrical
wiring for the AX411 Access Point at your site.
CAUTION: It is particularly important to provide a properly grounded andshielded environment and to use electrical surge-suppression devices.
Table 17: Site Electrical Wiring Guidelines for the AX411 Access Point
GuidelineSiteWiring Factor
To ensure that signaling functions optimally:
• Install wires correctly.
Improperly installed wires can emit radio interference.
• Do not exceed the recommended distances or pass wiresbetween buildings.
Thepotential for damage from lightning strikes increases ifwiresexceed recommended distances or if wires pass betweenbuildings.
• Shield all conductors.
The electromagnetic pulse (EMP) caused by lightning candamage unshielded conductors and destroy electronic devices.
Signaling limitations
To reduce or eliminate the emission of RFI from your site wiring:
• Use twisted-pair cable with a good distribution of groundingconductors.
• Useahigh-quality twisted-pair cablewithonegroundconductorfor each data signal when applicable, if you must exceed therecommended distances.
Radio frequencyinterference (RFI)
57Copyright © 2018, Juniper Networks, Inc.
Table 17: Site Electrical Wiring Guidelines for the AX411 Access Point (continued)
GuidelineSiteWiring Factor
Provide a properly grounded and shielded environment and useelectrical surge-suppression devices.
Strong sources of electromagnetic interference (EMI) can causethe following damage:
• Destroy the signal drivers and receivers in the device
• Conduct power surges over the lines into the equipment,resulting in an electrical hazard
NOTE: If your site is susceptible toproblemswithEMC,particularlyfrom lightning or radio transmitters, youmay want to seek expertadvice.
ElectromagneticCompatibility (EMC)
CAUTION: To comply with intrabuilding lightning/surge requirements, theintrabuilding wiringmust be shielded. The shielding for the wiringmust begrounded at both ends.
RelatedDocumentation
AX411 Access Point Power Supply Specifications and Requirements on page 58•
AX411 Access Point Power Supply Specifications and Requirements
The AC power system electrical specifications for the AX411 Access Point are listed in
Table 18 on page 58.
Table 18: Power Supply Electrical Specifications for the AX411 Access Point
SpecificationPower Requirement
100 to 240 VACAC input voltage
50 to 60 HzAC input line frequency
0.65 AmaxAC system current rating
WARNING: The AC power cord for the access point is intended for use withthe device only and not for any other use.
RelatedDocumentation
• AX411 Access Point Site Electrical Wiring Guidelines on page 57
Copyright © 2018, Juniper Networks, Inc.58
AX411 Access Point Hardware
CHAPTER 6
Interface Cable Specifications andConnector Pinouts
• Interface Cable andWire Specifications for the AX411 Access Point on page 59
• RJ-45 Connector Pinouts for the AX411 Access Point Ethernet Port on page 59
• RJ-45 Connector Pinouts for the AX411 Access Point Console Port on page 60
Interface Cable andWire Specifications for the AX411 Access Point
Table 19 on page 59 lists the specifications for the cables that connect to ports on the
AX411 Access Point.
Table 19: Cable andWire Specifications for Ports and on the AX411 Access Point
DeviceReceptacleMaximum LengthCable SpecificationPort
RJ-456 ft (1.83 m)RS-232 (EIA-232) serial cableConsole port
RJ-45328 ft (100m)Category 5e or Category 6 cable orequivalent suitable for 1000Base-Tand PoE operation
Ethernet port
RelatedDocumentation
RJ-45 Connector Pinouts for the AX411 Access Point Ethernet Port on page 59•
• RJ-45 Connector Pinouts for the AX411 Access Point Console Port on page 60
RJ-45 Connector Pinouts for the AX411 Access Point Ethernet Port
The Ethernet port on the front panel is an autosensing 10/100/1000-Mbps Ethernet
RJ-45 receptacle that accepts an Ethernet cable for connecting the access point to the
SRX Series device that manages it.
Figure 11 on page 60 shows the RJ-45 cable connector.
59Copyright © 2018, Juniper Networks, Inc.
Figure 11: Ethernet Cable Connector (RJ-45)
Table 20 on page 60 describes the RJ-45 connector pinouts for the ETHERNET port.
Table 20: RJ-45 Connector Pinouts for the Access Point Ethernet Port
SignalPin
TX+1
TX -2
RX+3
PoE V+4
PoE V+5
RX—6
PoE V-7
PoE V-8
RelatedDocumentation
Interface Cable andWire Specifications for the AX411 Access Point on page 59•
• RJ-45 Connector Pinouts for the AX411 Access Point Console Port on page 60
RJ-45 Connector Pinouts for the AX411 Access Point Console Port
The console port on the front panel is an RJ-45 receptacle that accepts an RJ-45 cable
for connecting the AX411 Access Point to the serial port on a laptop or desktop
management workstation for diagnostics or troubleshooting.
Figure 12 on page 60 shows the RJ-45 connector for the console port.
Figure 12: Console Cable Connector
Table 21 on page 61 describes the RJ-45 connector pinouts for the CONSOLE port.
Copyright © 2018, Juniper Networks, Inc.60
AX411 Access Point Hardware
Table 21: RJ-45 Connector Pinouts for Access Point Console Port
DescriptionSignalPin
Request to SendRTS1
Data Terminal ReadyDTR2
Transmit DataTXD3
Signal GroundGround4
Signal GroundGround5
Receive DataRXD6
Data Set ReadyDSR/DCD7
Clear to SendCTS8
RelatedDocumentation
• Interface Cable andWire Specifications for the AX411 Access Point on page 59
• RJ-45 Connector Pinouts for the AX411 Access Point Ethernet Port on page 59
61Copyright © 2018, Juniper Networks, Inc.
Chapter 6: Interface Cable Specifications and Connector Pinouts
Copyright © 2018, Juniper Networks, Inc.62
AX411 Access Point Hardware
PART 3
Installation
• Installation Overview on page 65
• Unpacking the Access Point on page 67
• Installing the Access Point on page 69
• Connecting and Powering On the Access Point on page 77
63Copyright © 2018, Juniper Networks, Inc.
Copyright © 2018, Juniper Networks, Inc.64
AX411 Access Point Hardware
CHAPTER 7
Installation Overview
• Tools and Parts Required to Install the AX411 Access Point on page 65
• AX411 Access Point Setup Overview on page 65
Tools and Parts Required to Install the AX411 Access Point
Youmust have the following tools and parts to install the AX411 Access Point:
• CAT5e or CAT6 Ethernet Cable of appropriate length
• Mounting bracket for wall-mounting or overhead-mounting the access point
• Overhead enclosure for overhead-mounting the access point
• Screws or wall anchors for wall-mounting the access point
• Screwdriver or wrench appropriate for the wall-mounting screws or anchors
RelatedDocumentation
Site Preparation Checklist for the AX411 Access Point on page 33•
• General Site Guidelines for Installing the AX411 Access Point on page 35
• AX411 Access Point Setup Overview on page 65
AX411 Access Point Setup Overview
After you have prepared your installation site, you are ready to unpack and install the
AX411AccessPoint. It is important toproceed through the installationprocessasdescribed
in Table 22 on page 66.
When you install the access point as described in Table 22 on page 66, the services
gateway loads a default configuration onto the access point, which establishes basic
WLAN parameters.
After you have set up the access point and established basicWLAN connectivity, see the
Junos OSWLAN Configuration and Administration Guide and Junos OS CLI Reference for
information on performing advancedWLAN configuration.
65Copyright © 2018, Juniper Networks, Inc.
Table 22: Installation Process Order for the AX411 Access Point
For More InformationTaskStep
“AX411 Access Point General Safety Guidelines andWarnings”on page 39
Review the safety guidelines.1
“Site Preparation Checklist for the AX411 Access Point” onpage 33
Verify that you have prepared your site for theinstallation of the access point using the checklist.
2
“Unpacking the AX411 Access Point” on page 67
“Verifying Parts Received with the AX411 Access Point” onpage 67
Unpack the access point and verify that all partsare present.
3
“Installing theAX411 AccessPoint onaFlat Surface” onpage69
“Installing the AX411 Access Point on aWall” on page 69
“Installing the AX411 Access Point in an Overhead Enclosure”on page 71
Install the access point.4
Installing the AX411 Access Point Antennas
“Connecting the AX411 Access Point to the SRX Series Device”on page 79
“Providing Power to the AX411 Access Point Using Power overEthernet” on page 80
“Providing Power to the AX411 Access Point Using the PowerSupply” on page 80
Connect the access point to the SRX Series deviceand to power.
5
“AX411AccessPointWireless LAN Initial SoftwareConfigurationOverview” on page 85“Installing Licenses for the AX411 AccessPoint on the SRX Series Device” on page 89“Configuring AX411Access Point Country-Specific Settings” on page 90
Configure the wireless LAN.6
“Testing Connectivity to the AX411 Access Point Wireless LAN”on page 94
Test connectivity to the wireless LAN.7
RelatedDocumentation
• Site Preparation Checklist for the AX411 Access Point on page 33
• General Site Guidelines for Installing the AX411 Access Point on page 35
• Tools and Parts Required to Install the AX411 Access Point on page 65
Copyright © 2018, Juniper Networks, Inc.66
AX411 Access Point Hardware
CHAPTER 8
Unpacking the Access Point
• Unpacking the AX411 Access Point on page 67
• Verifying Parts Received with the AX411 Access Point on page 67
Unpacking the AX411 Access Point
The AX411 Access Point is shipped in a cardboard carton.
NOTE: The device is maximally protected inside the shipping carton. Do notunpack it until you are ready to begin installation.
To unpack the access point:
1. Open the box in which the device is shipped.
2. Verify the parts received against the lists in “Verifying Parts Received with the AX411
Access Point” on page 67.
3. Store the shipping box and packing material in case you need to return or move the
device at a later time.
RelatedDocumentation
Verifying Parts Received with the AX411 Access Point on page 67•
Verifying Parts Receivedwith the AX411 Access Point
The AX411 Access Point shipping carton contains a packing list that includes all parts
and accessories available with the device. Check the parts in the shipment against the
items on the packing list. The packing list specifies the part numbers and descriptions of
each part in your order.
If any part is missing, contact your Juniper Networks customer service representative.
The shipping carton contains the chassis and parts listed in Table 23 on page 68.
67Copyright © 2018, Juniper Networks, Inc.
Table 23: Parts List for the AX411 Access Point
QuantityComponent
1Access point
3Antennas
1Juniper Networks ProductWarranty
1End User License Agreement
1AX411 Access Point Getting Started Guide
1Security Products Safety Guide
1Juniper Compliance Form Letter
1Product Registration
RelatedDocumentation
• Unpacking the AX411 Access Point on page 67
Copyright © 2018, Juniper Networks, Inc.68
AX411 Access Point Hardware
CHAPTER 9
Installing the Access Point
• Installing the AX411 Access Point on a Flat Surface on page 69
• Installing the AX411 Access Point on aWall on page 69
• Installing the AX411 Access Point in an Overhead Enclosure on page 71
• Removing the AX411 Access Point Plastic Cover on page 74
Installing the AX411 Access Point on a Flat Surface
You can install the AX411 Access Point on a desk, on a table, or on another level surface.
Thedevice is shippedwith rubber feetattached.The rubber feetarenecessary tostabilize
the device on the surface.
To install the device on a level surface:
1. Make sure that the rubber feet are attached to the bottom of the chassis.
2. Place the device on the surface with the Juniper Networks logo facing up.
RelatedDocumentation
Site Preparation Checklist for the AX411 Access Point on page 33•
Installing the AX411 Access Point on aWall
To install the AX411 Access Point on a wall, perform the following procedures:
1. Installing the AX411 Access Point Mounting Bracket on aWall on page 69
2. Attaching theAX411AccessPoint toaMountingBracket InstalledonaWall onpage70
Installing the AX411 Access Point Mounting Bracket on aWall
To install the access point mounting bracket on a wall:
1. Obtain the optional mounting bracket from your Juniper Networks reseller. The
mounting bracket is not supplied with the access point.
2. Locate the place on the wall where you intended to mount the access point.
69Copyright © 2018, Juniper Networks, Inc.
3. Use themounting bracket as a template to mark the locations for two screws that
secure the mounting bracket to the wall. If practical, use screw holes on opposite
sides or edges of the mounting bracket.
4. If necessary, install anchors for the screws to distribute theweight of the access point
into the wall.
5. Attach themounting bracket to the wall using screws appropriate to the wall and
anchoring system.
Figure 13: Attaching the Mounting Bracket to aWall
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See Also Attaching theAX411 Access Point to aMounting Bracket Installed on aWall on page 70•
Attaching the AX411 Access Point to aMounting Bracket Installed on aWall
To attach the AX411 Access Point to its mounting bracket:
1. If you are installing the AX411 Access Point on a wall above a suspended ceiling, first
remove the plastic cover from the access point as described in “Removing the AX411
Access Point Plastic Cover” on page 74.
2. Locate the two pins protruding from the underside of the access point.
3. Orient the access point so that the captive screw on the rear panel matches the tab
on themounting bracket.
4. Press the access point against the mounting bracket so that the two pins go through
the enlarged portions of the keyhole slots on the raised ears at each edge of the
mounting bracket.
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AX411 Access Point Hardware
5. Slide the access point so that the pins engage the narrower portions of the keyhole
slots in the mounting bracket.
6. Secure the access point to the mounting bracket by tightening the captive screw on
the rear panel of the access point.
Figure 14: Attaching the Access Point to the Mounting Bracket
Engage pins in slots
Tighten captive screw(opposite side)
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See Also Removing the AX411 Access Point Plastic Cover on page 74•
• Installing the AX411 Access Point Mounting Bracket on aWall on page 69
Installing the AX411 Access Point in an Overhead Enclosure
This procedure describes how to install the AX411 Access Point in a typical overhead
enclosure, in this case the OberonWireless model 1052-00 enclosure with 34–ZDUAL
antennas. For installation in other overhead enclosures, see the specific instructions
provided with the enclosure.
To install the access point in an overhead enclosure, perform the following procedures:
1. Installing the AX411 Access Point Mounting Bracket in an Overhead
Enclosure on page 72
2. Attaching the AX411 Access Point to a Mounting Bracket in an Overhead
Enclosure on page 72
3. Connecting External Antennas to the AX411 Access Point on page 73
4. Installing the Overhead Enclosure Containing the AX411 Access Point on page 74
71Copyright © 2018, Juniper Networks, Inc.
Chapter 9: Installing the Access Point
Installing the AX411 Access Point Mounting Bracket in an Overhead Enclosure
Use the hardware provided with the overhead enclosure to install the mounting bracket
inside the enclosure. Attach the bracket inside the enclosure with at least two screws of
size 8-32 or M4 or larger. For specific procedures, see the instructions provided with the
enclosure.
Figure 15: Installing the Mounting Bracket in an Overhead Enclosure
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See Also Attaching the AX411 Access Point to a Mounting Bracket in an Overhead Enclosure on
page 72
•
• Connecting External Antennas to the AX411 Access Point on page 73
• Installing the Overhead Enclosure Containing the AX411 Access Point on page 74
Attaching the AX411 Access Point to aMounting Bracket in an Overhead Enclosure
To attach the AX411 Access Point to amounting bracket installed inside an overhead
enclosure:
1. Locate the two pins protruding from the underside of the access point.
2. Orient the access point so that the captive screw on the rear panel matches the tab
on themounting bracket.
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AX411 Access Point Hardware
3. Press the access point against the mounting bracket so that the two pins go through
the enlarged portions of the keyhole slots on the raised ears at each edge of the
mounting bracket.
4. Slide the access point so that the pins engage the narrower portions of the keyhole
slots in the mounting bracket.
5. Secure the access point to the mounting bracket by tightening the captive screw on
the rear panel of the access point.
Figure 16: Attaching the Access Point to the Mounting Bracket
Engage pins in slots
Tighten captive screw(opposite side)
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See Also Installing theAX411AccessPointMountingBracket inanOverheadEnclosureonpage72•
• Connecting External Antennas to the AX411 Access Point on page 73
• Installing the Overhead Enclosure Containing the AX411 Access Point on page 74
Connecting External Antennas to the AX411 Access Point
For overhead enclosures with external antennas, use this procedure to connect the
external antennas:
1. If necessary, install the antennas in the enclosure. Refer to the instructions provided
with the antennas and the enclosure.
2. Connect one antenna cable to each antenna connector on the back of the AX411
Access Point and tighten it finger tight. The order and arrangement of the antenna
connections do not matter.
73Copyright © 2018, Juniper Networks, Inc.
Chapter 9: Installing the Access Point
3. Arrange the antenna cables within the enclosure so that they do not interfere with
the opening or closing of the enclosure door. If necessary, use cable ties to bundle the
antenna cables neatly.
See Also Installing theAX411AccessPointMountingBracket inanOverheadEnclosureonpage72•
• Attaching the AX411 Access Point to a Mounting Bracket in an Overhead Enclosure on
page 72
• Installing the Overhead Enclosure Containing the AX411 Access Point on page 74
Installing the Overhead Enclosure Containing the AX411 Access Point
See the instructions providedwith the overhead enclosure to install the enclosure at your
site.
See Also Installing theAX411AccessPointMountingBracket inanOverheadEnclosureonpage72•
• Attaching the AX411 Access Point to a Mounting Bracket in an Overhead Enclosure on
page 72
• Connecting External Antennas to the AX411 Access Point on page 73
Removing the AX411 Access Point Plastic Cover
The decorative plastic cover of the AX411 Access Point does not meet flammability
requirements for installations in environmental airspaces. The space above a suspended
ceilingmay constitute an environmental airspace if it is used as a plenum for the building
ventilation system. Youmust remove the plastic cover whenever you install the access
point in an environmental airspace. You can remove the plastic cover without affecting
the operation or performance of the access point.
To remove the plastic cover:
1. Turn the access point over so that the underside of the device faces upward.
2. Locate the retaining latches at each corner that latch the plastic cover onto themetal
chassis. The latches are shown in Figure 17 on page 75.
Copyright © 2018, Juniper Networks, Inc.74
AX411 Access Point Hardware
Figure 17: Releasing the Plastic Cover
Release latches at oneedge of chassis and liftmetal chassis edge slightly Release latches at
remaining edge and liftmetal chassis out ofplastic cover
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3. On one edge of the access point, press both tabs away from themetal chassis while
simultaneously lifting that edge of the chassis away from the plastic cover.
4. Repeat Step 3 for the remaining edge of the chassis.
5. Lift the metal chassis away from the plastic cover.
RelatedDocumentation
• Installing theAX411AccessPointMountingBracket inanOverheadEnclosureonpage72
• Attaching the AX411 Access Point to a Mounting Bracket in an Overhead Enclosure on
page 72
• Installing the Overhead Enclosure Containing the AX411 Access Point on page 74
75Copyright © 2018, Juniper Networks, Inc.
Chapter 9: Installing the Access Point
Copyright © 2018, Juniper Networks, Inc.76
AX411 Access Point Hardware
CHAPTER 10
Connecting and Powering On the AccessPoint
• AX411 Access Point Connection Overview on page 77
• Connecting External Antennas to the AX411 Access Point on page 79
• Connecting the AX411 Access Point to the SRX Series Device on page 79
• Providing Power to the AX411 Access Point Using Power over Ethernet on page 80
• Providing Power to the AX411 Access Point Using the Power Supply on page 80
• Powering On and Powering Off the AX411 Access point on page 81
AX411 Access Point Connection Overview
To establish a wireless LAN using AX411 Access Points, you connect the access point to
the SRX Series device and to a power source, as shown in Figure 18 on page 78.
77Copyright © 2018, Juniper Networks, Inc.
Figure 18: AX411 Access Point Basic Connections
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Omit power supply ifconnecting access pointto Power over Ethernet(PoE) port.
Table 24 on page 78 describes the connections.
Table 24: AX411 Access Point Basic Connections
For More InformationConnection
Installing the AX411 Access Point Antennas
“Connecting External Antennas to the AX411 Access Point”on page 73
Access point antennas
“Connecting the AX411 Access Point to the SRX SeriesDevice” on page 79
Ethernet connection to SRXSeries device
“Providing Power to the AX411 Access Point Using Powerover Ethernet” on page 80
“Providing Power to the AX411 Access Point Using the PowerSupply” on page 80
“Powering On and Powering Off the AX411 Access point” onpage 81
Connection to a power source
RelatedDocumentation
Installing the AX411 Access Point Antennas•
• Connecting the AX411 Access Point to the SRX Series Device on page 79
Copyright © 2018, Juniper Networks, Inc.78
AX411 Access Point Hardware
• Providing Power to the AX411 Access Point Using Power over Ethernet on page 80
• Providing Power to the AX411 Access Point Using the Power Supply on page 80
Connecting External Antennas to the AX411 Access Point
For overhead enclosures with external antennas, use this procedure to connect the
external antennas:
1. If necessary, install the antennas in the enclosure. Refer to the instructions provided
with the antennas and the enclosure.
2. Connect one antenna cable to each antenna connector on the back of the AX411
Access Point and tighten it finger tight. The order and arrangement of the antenna
connections do not matter.
3. Arrange the antenna cables within the enclosure so that they do not interfere with
the opening or closing of the enclosure door. If necessary, use cable ties to bundle the
antenna cables neatly.
RelatedDocumentation
Installing theAX411AccessPointMountingBracket inanOverheadEnclosureonpage72•
• Attaching the AX411 Access Point to a Mounting Bracket in an Overhead Enclosure on
page 72
• Installing the Overhead Enclosure Containing the AX411 Access Point on page 74
Connecting the AX411 Access Point to the SRX Series Device
To connect the AX411 Access Point to the SRX Series device:
1. Locate the port on the SRX Series device to which you are connecting the access
point. We recommend that you use a port other than ge-0/0/0 unless you are using
an advanced configuration. If you are providing power to the access point usingPower
over Ethernet (PoE), make sure that the port supports PoE.
2. Connect one end of a CAT5e or CAT6 Ethernet cable to the intended port on the SRX
Series device.
3. Connect the other end of the cable to the Ethernet port on the access point.
RelatedDocumentation
AX411 Access Point Connection Overview on page 77•
• Installing the AX411 Access Point Antennas
• Providing Power to the AX411 Access Point Using Power over Ethernet on page 80
• Providing Power to the AX411 Access Point Using the Power Supply on page 80
79Copyright © 2018, Juniper Networks, Inc.
Chapter 10: Connecting and Powering On the Access Point
Providing Power to the AX411 Access Point Using Power over Ethernet
The preferred method of supplying power to the AX411 Access Point is with Power over
Ethernet (PoE). This technology allows the transmission of electrical power to remote
devices over the same cables that the Ethernet traffic uses.
To connect the access point to a PoE power source:
1. Locate a PoE-capable port on the device to which you are connecting the access
point. If you are connecting the access point directly to the SRX Series Services
Gateway, ensure that the services gateway has PoE capability. See the hardware
guide for your SRX Series Services Gateway for information about PoE.
2. If necessary, enablePoEon the interface towhich youare connecting theaccesspoint.
For an SRX Series Services Gateway, the Junos OS command-line interface (CLI)
command for enabling PoE on a port is:
set poe interface interface-namemaximum-power 12.4
To enable PoE on all PoE-capable ports:
set poe interface all maximum-power 12.4
3. Connect the access point to the PoE port using a standard CAT5e or CAT6 Ethernet
cable.
4. After connecting the access point to the PoE port, check the Power LED on the top of
the access point to make sure the device is receiving power.
RelatedDocumentation
Powering On and Powering Off the AX411 Access point on page 81•
• AX411 Access Point Connection Overview on page 77
• Installing the AX411 Access Point Antennas
• Connecting the AX411 Access Point to the SRX Series Device on page 79
• Providing Power to the AX411 Access Point Using the Power Supply on page 80
Providing Power to the AX411 Access Point Using the Power Supply
If you do not use Power over Ethernet (PoE) to provide power to the AX411 Access Point,
youmust use the power supply.
To connect the access point to the power supply:
1. Obtain the power supply from your Juniper Networks reseller. The power supply is not
provided with the access point.
2. Connect the DC power cable on the power supply to the access point.
Copyright © 2018, Juniper Networks, Inc.80
AX411 Access Point Hardware
3. Connect the AC power cord to the socket on the power supply.
4. Plug the AC power cord into an AC power outlet at your site.
5. Check thePowerLEDon the topof theaccesspoint tomakesure thedevice is receiving
power.
RelatedDocumentation
Powering On and Powering Off the AX411 Access point on page 81•
• AX411 Access Point Connection Overview on page 77
• Installing the AX411 Access Point Antennas
• Connecting the AX411 Access Point to the SRX Series Device on page 79
• Providing Power to the AX411 Access Point Using Power over Ethernet on page 80
Powering On and Powering Off the AX411 Access point
The access point does not have a dedicated power switch. The access point is powered
on whenever either of the following two conditions is met:
• The access point is receiving power from an Ethernet connection configured for Power
over Ethernet (PoE)
• The access point is connected to the optional power supply
To power on the access point:
1. Do one of the following:
• Connect the access point Ethernet port to an Ethernet connection configured for
PoE.
• Connect the Power connector on the front panel of the access point to the optional
power supply.
2. Check that the Power LED on the top of the access point lights steadily green.
To power off the access point:
1. Do one of the following:
• If the access point is powered by PoE, disconnect the Ethernet cable connected to
the access point Ethernet port.
• If the access point is powered by the optional power supply, disconnect the power
supply from the Power connector on the access point front panel.
2. Check that the Power LED on the top of the access point is unlit.
81Copyright © 2018, Juniper Networks, Inc.
Chapter 10: Connecting and Powering On the Access Point
RelatedDocumentation
• AX411 Access Point Connection Overview on page 77
• Providing Power to the AX411 Access Point Using Power over Ethernet on page 80
• Providing Power to the AX411 Access Point Using the Power Supply on page 80
Copyright © 2018, Juniper Networks, Inc.82
AX411 Access Point Hardware
PART 4
Configuration
• Configuration Overview on page 85
• Configuring the AX411 Access Point Wireless LAN on page 89
83Copyright © 2018, Juniper Networks, Inc.
Copyright © 2018, Juniper Networks, Inc.84
AX411 Access Point Hardware
CHAPTER 11
Configuration Overview
• AX411 Access Point Wireless LAN Initial Software Configuration Overview on page 85
AX411 Access PointWireless LAN Initial Software Configuration Overview
Theprocedures in this topicdescribehowtoestablish communicationbetween theAX411
Access Point and the SRX Series Services Gateway that manages it. When this
communication is established, the Status LED on the access point lights green, showing
that the access point is being managed by the services gateway. Then the services
gateway loads a default configuration onto the access point that establishes a basic
wireless LAN.
Once you have established communication between the access point and the services
gateway, you can perform advanced software configuration of the access point as
described in the Junos OSWLAN Configuration and Administration Guide.
If one or more access points are connected to the built-in Ethernet ports on the services
gateway other than ge-0/0/0, and the ports are in their factory default configuration,
each access point will automatically obtain an IP address using DHCP, and the services
gateway will deliver a default configuration to the access point. The Status LED on the
access point will light green, showing that the access point is being managed by the
services gateway. By default, the services gateway will accommodate up to two access
points. You can connect and usemore than two access points if you also install access
point licenses on the services gateway.
For services gateways in the SRX200 line, the factory default settings establish a VLAN
consisting of all of the built-in ports except 0/0 (interface ge-0/0/0). These ports all
have a family setting of “ethernet-switching.” The VLAN has a logical interface that has
an IPaddressandbelongs to theTrust zone.DHCP is enabled for theVLAN.Accesspoints
connected to these ports operate in Layer 2 management mode by default.
For theSRX650ServicesGateway, the factorydefault settingsestablisha logical interface
for each of the four built-in Ethernet ports except ge-0/0/0. Each logical interface has
an IPaddress andbelongs to theTrust zone.DHCP is enabledoneachport. Accesspoints
connected to these ports operate in Layer 3 management mode by default.
For more information about access point Layer 2 and Layer 3 management modes, see
the Junos OSWLAN Configuration and Administration Guide.
85Copyright © 2018, Juniper Networks, Inc.
The easiest way to check whether the services gateway is properly configured to
communicate with the access point is to perform the sequence of tasks described in
Table 25 on page 86. If at the end of this sequence the Status LED on the access point
is steady green and you can detect the juniper-default wireless network with a laptop or
other Wi-Fi device, the services gateway is properly configured.
Table 25: AX411 Access PointWireless LAN Basic Software Configuration
For More InformationTask
“Installing Licenses for the AX411 Access Pointon the SRX Series Device” on page 89
Install accesspoint licenseson theSRXSeriesServicesGateway (only required formore thantwo access points).
“Connecting the AX411 Access Point to the SRXSeries Device” on page 79
Check that the access point is connected tothe services gateway.
“PoweringOnandPoweringOff theAX411Accesspoint” on page 81
Check that the access point is powered on.
“ConfiguringAX411AccessPointCountry-SpecificSettings” on page 90
“AX411 Access Point Country and ChannelSupport” on page 11
Configure country-specific settings (onlyrequired forETSI andWorldwide regionaccesspoints with SKUs AX411–E and AX411–W).
“Testing Connectivity to the AX411 Access PointWireless LAN” on page 94
Test connectivity to the AX411 Access Pointwireless LAN.
Themost important aspect of the services gateway configuration is that the access point
must be able to obtain an IP address from the services gateway using DHCP. The access
pointmust obtain an IP address using DHCP in order for the services gateway tomanage
the access point, even if the access point is configured to use a static IP address. The
factory default configuration for services gateways in the SRX200 line enables DHCP
for the logical interfaceof theVLAN towhichall of thebuilt-in ports except0/0 (interface
ge-0/0/0) belong. The factory default configuration for SRX650 Services Gateways
enables DHCP on the logical interface for each of the built-in ports except 0/0.
If the ports of your services gateway are not in their factory default configurations, see
“AX411 Access Point Configuration Example: Layer 2 Mode (CLI)” on page 95 and “AX411
Access Point Configuration Example: Layer 3 Mode (CLI)” on page 97 for examples of
how you can configure the services gateway ports for access points in Layer 2 or Layer
3 operation.
RelatedDocumentation
• Installing Licenses for the AX411 Access Point on the SRX Series Device on page 89
• Connecting the AX411 Access Point to the SRX Series Device on page 79
• Configuring AX411 Access Point Country-Specific Settings on page 90
• Testing Connectivity to the AX411 Access Point Wireless LAN on page 94
• AX411 Access Point Configuration Example: Layer 2 Mode (CLI) on page 95
Copyright © 2018, Juniper Networks, Inc.86
AX411 Access Point Hardware
• AX411 Access Point Configuration Example: Layer 3 Mode (CLI) on page 97
87Copyright © 2018, Juniper Networks, Inc.
Chapter 11: Configuration Overview
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AX411 Access Point Hardware
CHAPTER 12
Configuring the AX411 Access PointWireless LAN
• Installing Licenses for the AX411 Access Point on the SRX Series Device on page 89
• Configuring AX411 Access Point Country-Specific Settings on page 90
• Testing Connectivity to the AX411 Access Point Wireless LAN on page 94
• AX411 Access Point Configuration Example: Layer 2 Mode (CLI) on page 95
• AX411 Access Point Configuration Example: Layer 3 Mode (CLI) on page 97
• Returning the AX411 Access Point to the Factory Default Settings on page 98
Installing Licenses for the AX411 Access Point on the SRX Series Device
You can connect and use up to twoAX411 Access Points on the services gatewaywithout
obtaining an access point license. To connect more than two access points, youmust
obtain an access point license and install it on the services gateway. You obtain access
point licenses from your Juniper Networks representative or reseller.
Licenses are available for two access points. The licenses are cumulative; for example,
if you have a services gateway that comes with support for two access points and you
install a two-access-point license (SKU AX411-2), you can configure andmanage up to
four access points.
Licenses are delivered in the form of a text file containing a block of alphanumeric data,
as shown in the following example:
li29183743 4ky27y acasck 82fsj6 jzsn4q ix8i8d adj7kr 8uq38t ix8i8d jzsn4q ix8i8d 4ky27y acasck 82fsj6 ii8i7e adj7kr 8uq38t ks2923 a9382e
The following two procedures describe how to install an access point license key using
the CLI and the J-Web interface. For more information aboutmanaging licenses, see the
Junos OS Administration Guide.
89Copyright © 2018, Juniper Networks, Inc.
With theCommand-Line
Interface
1. Open the file containing the license in a text editor and copy the text of the license
onto the clipboard.
2. If you have not already done so, establish a console connection with the SRX Series
Services Gateway as described in the hardware guide for the services gateway, and
log into the CLI.
3. At the CLI prompt, enter:
admin@srx650–tp# request system license add terminal
4. When prompted, type or paste the license text.
5. Press Ctrl+D.
6. Commit your changes:
admin@srx650–tp# commitcommit complete
With the J-WebInterface
1. Start the J-Web interface by browsing to the IP address of themanagement interface
on the services gateway.
2. ChooseMaintain > Licenses to navigate to the License page.
3. In the Installed Licenses area, click Add to open the Add Licenses window.
4. In the License Key Text box, type or paste the license text.
5. ClickOK.
RelatedDocumentation
AX411 Access Point Wireless LAN Initial Software Configuration Overview on page 85•
• Testing Connectivity to the AX411 Access Point Wireless LAN on page 94
Configuring AX411 Access Point Country-Specific Settings
Undermost circumstances, you do not need to set any country-specific settings in order
to install, configure, and use the access point. However, the following two access point
versions are supplied with the country code set to a null value:
• ETSI (SKU AX411-E)
• Worldwide (SKU AX411-W)
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AX411 Access Point Hardware
For these units, youmust set the country code and two other country-specific settings
before you can use the access point.
To configure the country code and the two other country-specific settings, perform one
of the following procedures before testing connectivity to the access point:
With theCommand-Line
Interface
1. Find your country in the country and channel support table in “AX411 Access Point
Country and Channel Support” on page 11 and write down the following:
• The two-letter country code in the first column
• Whether theword “None”appears in either of theRadio 1 orRadio2columns (fourth
and fifthcolumns)under the “ChannelsSupported”header, and, if so,whichcolumn
in which it appears
• Whether 40 MHz channel bandwidth is supported for the 2.4 GHz frequency band
(Radio 2), shown in the seventh column
• Whether 40 MHz channel bandwidth is supported for the 5 GHz frequency band
(Radio 1), shown in the eighth column
2. If you have not already done so, establish a console connection with the SRX Series
Services Gateway as described in the hardware guide for the services gateway, and
log into the CLI.
3. Enter configuration mode:
admin@> editEntering configurationmode
4. Create an access point instance in the SRX Series device configuration:
admin@# set wlan access-point namemac-addressmac_address
where name is the name you want to apply to the access point andmac_address is
theMACaddresswrittenon the serial number label on thebottomof theaccesspoint.
For example:
admin@# set wlan access-point silver mac-address 0012cfc75dc0
5. Set the country code for the access point instance:
admin@# set wlan access-point name access-point-options country country_code
where country_code is the two-letter country code for your location, entered in
uppercase letters.
For example:
admin@# set wlan access-point silver access-point-options country GB
6. If either 2.4 GHz or 5 GHz operation is not allowed in your country, as indicated by the
word “None” in either the fourth or fifth column of the table, use the following CLI
command to disable either the 2.4 GHz radio (Radio 2) or the 5 GHz radio (Radio 1)
as appropriate:
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Chapter 12: Configuring the AX411 Access Point Wireless LAN
admin@# set wlan access-point name radio 1|2 radio-options radio-off
7. If 40MHz channel bandwidth is not supported for the 2.4 GHz frequency band in your
country, as indicated by an “N” in the seventh column of the table, use the following
CLI command to set the 2.4 GHz channel bandwidth to 20MHz. The default channel
bandwidth is 40 MHz, so if the column contains “Y” you can skip to the next step:
admin@# set wlan access-point name radio 2 radio-options channel bandwidth 20
8. If 40 MHz channel bandwidth is not supported for the 5 GHz frequency band in your
country, as indicated by an “N” in the eighth column of the table, use the following CLI
command to set the 5 GHz channel bandwidth to 20 MHz. The default channel
bandwidth is 40 MHz, so if the column contains “Y” you can skip to the next step:
admin@# set wlan access-point name radio 1 radio-options channel bandwidth 20
9. Commit your changes:
admin@#> commitcommit complete
With the J-WebInterface
1. Find your country in the country and channel support table in “AX411 Access Point
Country and Channel Support” on page 11 and write down the following:
• Whether theword “None”appears in either of theRadio 1 orRadio2columns (fourth
and fifthcolumns)under the “ChannelsSupported”header, and, if so,whichcolumn
it appears in
• Whether 40 MHz channel bandwidth is supported for the 2.4 GHz frequency band
(Radio 2), shown in the seventh column
• Whether 40 MHz channel bandwidth is supported for the 5 GHz frequency band
(Radio 1), shown in the eighth column
2. If youhavenotalreadydoneso, start the J-Web interfacebybrowsing to the IPaddress
or hostname of the SRX Series device.
3. In J-Web, chooseConfigure>Wireless LAN>Settings to open theWlan Settings pane.
4. On theWlan Settings pane, click the Add button above the access point list.
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AX411 Access Point Hardware
5. On the Add - Access Point dialog box:
a. In the Access point name box, type a name for the access point.
b. In theMAC address box, enter theMAC address printed on the serial number label
on the bottom of the access point.
c. In the Country menu, choose the country in which the access point is operating.
6. At the bottom of the Add - Access Point dialog box, clickOK.
7. On the lower part of theWlan Settings pane, click theAdd button above the radio list.
The Add - Radio dialog box opens with the Radio tab at the front.
8. On the Add - Radio dialog box Radio tab:
a. From the Radio Typemenu, choose Radio 1 (the 5 GHz radio).
b. If 5 GHz operation is not allowed in your country, as indicated by the word “None”
in the fifth column of the table, mark the Disabled radio button below the Radio
Typemenu.
c. Click the Radio Settings tab to bring it to the front.
d. If 40 MHz channel bandwidth is not supported for the 5 GHz frequency band in
your country, as indicated by an “N” in the eighth column of the table, click the
Channel Bandwidth menu and choose 20 to set the 5 GHz channel bandwidth to
20 MHz. The default channel bandwidth is 40 MHz, so if the column contains “Y”
you can skip this step.
9. At the bottom of the Add - Radio dialog box, clickOK.
10. On the lower part of theWlan Settings pane, click theAdd button above the radio list.
The Add - Radio dialog box opens with the Radio tab at the front.
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Chapter 12: Configuring the AX411 Access Point Wireless LAN
11. On the Add - Radio dialog box Radio tab:
a. From the Radio Typemenu, choose Radio 2 (the 2.4 GHz radio).
b. If 2.4 GHz operation is not allowed in your country, as indicated by theword “None”
in the fourth column of the table, mark the Disabled radio button below the Radio
Typemenu.
c. Click the Radio Settings tab to bring it to the front.
d. If 40 MHz channel bandwidth is not supported for the 2.4 GHz frequency band in
your country, as indicated by an “N” in the seventh column of the table, click the
Channel Bandwidth menu and choose 20 to set the 2.4 GHz channel bandwidth
to 20 MHz. The default channel bandwidth is 40 MHz, so if the column contains
“Y” you can skip this step.
12. At the bottom of the Add - Radio dialog box, clickOK.
13. At the top of the J-Web window, choose Commit Options > Commit.
RelatedDocumentation
AX411 Access Point Country and Channel Support on page 11•
• AX411 Access Point Wireless LAN Initial Software Configuration Overview on page 85
• Testing Connectivity to the AX411 Access Point Wireless LAN on page 94
Testing Connectivity to the AX411 Access PointWireless LAN
After you have installed and connected the AX411 Access Point and configured the SRX
Series device with basic settings, test whether the wireless LAN is functioning.
1. Confirm that the access point is connected to the services gateway. We recommend
that you connect the access point to an Ethernet port other than ge-0/0/0.
2. Confirm that the Power LED on the access point is lit steady green, showing that the
access point is powered on.
3. Confirm that the Status LED on the access point is lit steady green, showing that the
access point is being managed by the services gateway.
4. Use a laptop computer or other wireless device to view the available networks near
where the access point is installed. You should find a security-enabled network with
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AX411 Access Point Hardware
juniper-default as its SSID. The default wireless LAN settings are described in
Table 26 on page 95.
5. Connect to the juniper-default network. When prompted for aWPA2-PSK security
key, enter juniper-wireless.
Table 26: AX411 Access Point Default Configuration Settings
ValueParameter
juniper-defaultSSID
EnabledSSID broadcast
WPA2–PSKSecurity
juniper-wirelessWPA2–PSK Security Key
AESEncapsulation
RelatedDocumentation
AX411 Access Point Wireless LAN Initial Software Configuration Overview on page 85•
• Powering On and Powering Off the AX411 Access point on page 81
• Installing Licenses for the AX411 Access Point on the SRX Series Device on page 89
AX411 Access Point Configuration Example: Layer 2 Mode (CLI)
The following example shows one way to use the Junos OS CLI to configure the services
gateway so that access points are in Layer 2 management mode similar to the factory
default configuration in the SRX200 line of services gateways. The example shown in
the procedure below is based on configuring Gigabit Ethernet ports on a GPIM installed
in slot 1 of an SRX650 Services Gateway, but you can adapt it for use in other situations.
For information about other configurations see the Junos OSWLAN Configuration and
Administration Guide and the Junos OS Interfaces and Routing Configuration Guide.
1. Establish a CLI session with the services gateway and log in to the device.
2. Enter configuration mode:
configure[edit]admin@srx650–tp#
3. Create an interface range containing the access point ports:
admin@srx650–tp# set interfaces interface-range AP-interfacesmember ge-1/0/0admin@srx650–tp# set interfaces interface-range AP-interfacesmember ge-1/0/1admin@srx650–tp# set interfaces interface-range AP-interfacesmember ge-1/0/2admin@srx650–tp# set interfaces interface-range AP-interfacesmember ge-1/0/3
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Chapter 12: Configuring the AX411 Access Point Wireless LAN
admin@srx650–tp# set interfaces interface-range AP-interfacesmember ge-1/0/4
4. Configure the interface range for family type “ethernet-switching” andmake its
interfaces members of a VLAN:
admin@srx650–tp# set interfaces interface-range AP-interfaces unit 0 familyethernet-switching vlanmembers vlan-trust
5. Configure a logical interface with an IP address for the VLAN:
admin@srx650–tp# set interfaces vlan unit 0 family inet address 192.168.1.5
6. Add the VLAN logical interface to the Trust security zone:
admin@srx650–tp# set security zones security-zone trust interfaces vlan.0
7. Configure a DHCP router entry for the VLAN IP address:
admin@srx650–tp# set system services dhcp router 192.168.1.5
8. Configure a DHCP pool with IP addresses for the access points and wireless clients:
admin@srx650–tp# set system services dhcp pool 192.168.1.0/24 address-range low192.168.1.2 high 192.168.1.254
9. Configure the VLANwith an ID number and designate its Layer 3 interface as the
interface you created in Step 5:
admin@srx650–tp# set vlans vlan-trust vlan-id 3admin@srx650–tp# set vlans vlan-trust l3-interface vlan.0
10. Configure a DHCP pool with IP addresses for the access points and wireless clients:
admin@srx650–tp# set system services dhcp pool 192.168.1.0/24 address-range low192.168.1.2 high 192.168.1.254
11. Enable HTTP and HTTPSWebmanagement services on the VLAN interface:
admin@srx650–tp# set system services web-management http interface vlan.0admin@srx650–tp# set system services web-management https interface vlan.0
12. Commit your changes:
admin@srx650–tp# commitcommit complete
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AX411 Access Point Hardware
AX411 Access Point Configuration Example: Layer 3Mode (CLI)
The following example shows one way to use the Junos OS CLI to configure the services
gateway so that access points are in Layer 3 management mode similar to the factory
default configurationof thebuilt-in ports on theSRX650ServicesGateway. Theexample
shown in the procedure below is based on configuring Gigabit Ethernet ports 0 through
4 on a GPIM installed in slot 1 of an SRX650 Services Gateway, but you can adapt it for
use in other situations. For information about other configurations, see the Junos OS
WLAN Configuration and Administration Guideand the Junos OS Interfaces and Routing
Configuration Guide.
1. Establish a CLI session with the services gateway and log in to the device.
2. Enter configuration mode:
configure[edit]admin@srx650–tp#
3. Create logical interfaces for the ports to which the access points are connected:
admin@srx650–tp# set interfaces ge–1/0/0 unit 0 family inet address 192.168.4.1/24admin@srx650–tp# set interfaces ge–1/0/1 unit 0 family inet address 192.168.5.1/24admin@srx650–tp# set interfaces ge–1/0/2 unit 0 family inet address 192.168.6.1/24admin@srx650–tp# set interfaces ge–1/0/3 unit 0 family inet address 192.168.7.1/24admin@srx650–tp# set interfaces ge–1/0/4 unit 0 family inet address 192.168.8.1/24
4. Configure DHCP gateway addresses for each of the ports:
admin@srx650–tp# set systemservicesdhcppool 192.168.4.0/24address-range low192.168.4.2 high 192.168.4.254
admin@srx650–tp# set systemservicesdhcppool 192.168.5.0/24address-range low192.168.5.2 high 192.168.5.254
admin@srx650–tp# set systemservicesdhcppool 192.168.6.0/24address-range low192.168.6.2 high 192.168.6.254
admin@srx650–tp# set system services dhcp pool 192.168.7.0/24 address-range low192.168.7.2 high 192.168.7.254
admin@srx650–tp# set systemservicesdhcppool 192.168.8.0/24address-range low192.168.8.2 high 192.168.8.254
5. Configure DHCP address pools for each of the ports:
admin@srx650–tp# set system services dhcp pool 192.168.4.0/24 router 192.168.4.1admin@srx650–tp# set system services dhcp pool 192.168.5.0/24 router 192.168.5.1admin@srx650–tp# set system services dhcp pool 192.168.6.0/24 router 192.168.6.1admin@srx650–tp# set system services dhcp pool 192.168.7.0/24 router 192.168.7.1admin@srx650–tp# set system services dhcp pool 192.168.8.0/24 router 192.168.8.1
6. Add each logical interface to a valid security zone:
admin@srx650–tp# set security zones security-zone trust interfaces ge–1/0/0.0admin@srx650–tp# set security zones security-zone trust interfaces ge–1/0/1.0
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Chapter 12: Configuring the AX411 Access Point Wireless LAN
admin@srx650–tp# set security zones security-zone trust interfaces ge–1/0/2.0admin@srx650–tp# set security zones security-zone trust interfaces ge–1/0/3.0admin@srx650–tp# set security zones security-zone trust interfaces ge–1/0/4.0
7. Commit your changes:
admin@srx650–tp# commitcommit complete
Returning the AX411 Access Point to the Factory Default Settings
Normally, the AX411 Access Point returns itself to factory default settings every time it
restarts. The access point then obtains an IP address from the services gateway that
manages it and waits for the services gateway to deliver its configuration settings. If the
access point does not receive its IP address and configuration from the services gateway
and the Status LED does not light steadily green, youmight find it necessary tomanually
return the access point to the factory default settings.
To return the AX411 Access Point to factory default settings:
1. Connect the access point’s console connector to your computer’s serial port using an
Ethernet cable and the DB9-to-RJ45 adapter used to configure SRX Series Services
Gateways.
2. Establish a console session with the access point using a program such as
HyperTerminal and the following settings:
• Bits per second: 115200
• Data bits: 8
• Parity: None
• Stop bits: 1
• Flow control: None
3. Restart the access point:
• If the access point is powered by Power over Ethernet (PoE), disconnect and then
reconnect the Ethernet cable at the Ethernet port on the access point.
• If the access point is powered by the optional power supply, disconnect and then
reconnect the power supply at the power connector on the access point.
The access point startupmessages scroll up the HyperTerminal window.
4. Watch for the AP Startupmain menu to appear in the HyperTerminal window:
AP Startup -- Main Menu
1 - Start AP Application2 - Display Utility MenuSelect (1, 2):
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AX411 Access Point Hardware
5. Within five seconds, enter 2 to open the Utility menu. If the access point does notdetect a response within five seconds, it continues its start sequence. If youmiss the
five-second window, go back to step 3 of this procedure.
The AP Startupmenu opens:
AP Startup -- Utility Menu1 - Reset to factory default configuration2 - Continue to boot
6. At the AP Startupmenu prompt, enter 1.
7. The access point resets itself to its factory default settings and continues its starting
sequence.
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AX411 Access Point Hardware
PART 5
Maintenance
• Maintaining the Hardware on page 103
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AX411 Access Point Hardware
CHAPTER 13
Maintaining the Hardware
• Routine Maintenance Procedures for the AX411 Access Point on page 103
RoutineMaintenance Procedures for the AX411 Access Point
Purpose For optimum access point performance, perform preventive maintenance procedures
regularly.
Action • Inspect the installation site for moisture, loose wires or cables, and excessive dust.
• Make sure that the power cable is arranged so it does not obstruct access to other
device components.
• Make sure that airflow is unobstructed around the device and into the air intake vents.
• Check the Status LEDs on the top of the device.
RelatedDocumentation
• Monitoring the AX411 Access Point with the LEDs on page 107
• Monitoring the AX411 Access Point with the Command-Line Interface on page 108
103Copyright © 2018, Juniper Networks, Inc.
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AX411 Access Point Hardware
PART 6
Monitoring
• Monitoring the Access Point on page 107
• Troubleshooting the Access Point on page 111
• Juniper Networks Technical Assistance Center on page 113
• Returning the Access Point on page 115
105Copyright © 2018, Juniper Networks, Inc.
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AX411 Access Point Hardware
CHAPTER 14
Monitoring the Access Point
• Monitoring the AX411 Access Point with the LEDs on page 107
• Monitoring the AX411 Access Point with the Command-Line Interface on page 108
Monitoring the AX411 Access Point with the LEDs
At regular intervals, check the AX411 Access Point LEDs to make sure that the access
point is functional and has not encountered an error condition.
Under normal operating circumstances, the access point LEDs will be in the condition
shown in Table 27 on page 107.
Table 27: Access Point LED Normal Indications
DescriptionStateColorLED
The access point is powered on and operatingnormally.
On steadilyGreenPower
The access point is being managed by the SRXSeries Services Gateway.
On steadilyGreenStatus
The 5 GHz radio is enabled and broadcasting.This LEDwill be off if the 5 GHz radio is disabled,for example, if the radio settings for the countrycode do not allow the use of 5 GHz channels.
FlashingBlueRadio 1 (5GHz radio)
The 2.4 GHz radio is enabled and broadcasting.This LEDwill beoff if the2.4GHz radio isdisabled,for example, if the radio settings for the countrycode do not allow the use of 2.4 GHz channels.
FlashingGreenRadio 2 (2.4GHz radio)
Table 28 on page 107 describes the LED indications that occur while the access point is
starting up.
Table 28: Access Point LED Starting Indications
StateRadio2Radio1StatusPower
The access point has just started up.BlueBlueOffRed
107Copyright © 2018, Juniper Networks, Inc.
Table 28: Access Point LED Starting Indications (continued)
StateRadio2Radio1StatusPower
The access point is loading Uboot.BlueBlueOffOff
The access has finished loading Uboot.BlueBlueOffGreen
The access point has started and isrequesting an IP address with DHCP, but isnot yet beingmanaged by SRX Series deviceand has not received its configuration fromthe SRX Series device.
OffOffOffGreen
The access point has received an IP addressis being managed by the SRX Series deviceand has received its configuration from theSRX Series device.
OffOffGreenGreen
RelatedDocumentation
Troubleshooting the AX411 Access Point with the LEDs on page 111•
• Monitoring the AX411 Access Point with the Command-Line Interface on page 108
Monitoring the AX411 Access Point with the Command-Line Interface
Tomonitor the AX411 Access Point with the command-line interface (CLI):
• Use the showwlan access-points command to display a list of access points and basic
settings, as shown in the following example:
root@srx210–1> showwlan access-points
Active access points information
Access-Point Type Interface Radio-mode/Channelgold Ext vlan an/36, bgn/6silver Ext vlan an/56, bgn/11
• To view detailed information about an access point, use the showwlan access-points
detail access-point-name command to display detailed information, as shown in the
following example:
root@srx210–1> showwlan access-points detail gold
Active access point detail information
Access Point : goldType : ExternalLocation : Default LocationSerial Number : 850001761Firmware Version : 10.1.2.3Access Interface : vlanPacket Capture : Disabled
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AX411 Access Point Hardware
Ethernet Port: MAC Address : 00:12:CF:C7:5D:00 IPv4 Address : 20.0.0.73Radio1: Status : On MAC Address : 00:12:CF:C7:5D:00 Mode : IEEE 802.11a/n Channel : 36 (5180 MHz)Radio2: Status : On MAC Address : 00:12:CF:C7:5D:10 Mode : IEEE 802.11b/g/n Channel : 6 (2437 MHz)
RelatedDocumentation
• Monitoring the AX411 Access Point with the LEDs on page 107
109Copyright © 2018, Juniper Networks, Inc.
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AX411 Access Point Hardware
CHAPTER 15
Troubleshooting the Access Point
• Troubleshooting the AX411 Access Point with the LEDs on page 111
• Troubleshooting Communication Issues Between the AX411 Access Point and the
Services Gateway on page 112
Troubleshooting the AX411 Access Point with the LEDs
Table 29 on page 111 describes the most common problems indicated by the LEDs and
suggests the most common solutions.
Table 29: Typical Access Point LED Problem Indications
SolutionProbable CauseLED Indication
If using the optional power supply, confirm that all cables are connectedcorrectly and that the power cord is plugged into a functioning outlet.
If using Power over Ethernet (PoE):
• Confirm that the device and port to which the access point is connectedhas PoE capability.
• Confirm that the port is properly configured for PoE. The port should beconfigured to allocate 12.4 watts of power for the access point.
• Confirm that the access point is connected with a CAT5e or CAT6Ethernet cable shorter than 328 feet (100meters) in length.
• Confirm that the Ethernet cable is connected properly. Try disconnectingand then reconnecting the Ethernet cable.
See “Powering On and Powering Off the AX411 Access point” on page 81for more information.
The access point is notreceiving power or isreceiving inadequate power
• Power LED notlit
• Power LED isred
• All four LEDsflashsimultaneously
Confirm that the access point Ethernet port is connected to an Ethernetport on the services gateway, and that the Link LED is lit on the servicesgateway Ethernet port.
Confirm that DHCP is enabled for the services gateway ports to which theaccess points are connected. DHCP is enabled by default. For examples ofservices gateway configurations that enable DHCP for services gatewayports, see “AX411 Access Point Configuration Example: Layer 2Mode (CLI)”on page 95 and “AX411 Access Point Configuration Example: Layer 3 Mode(CLI)” on page 97.
The access point is notbeing managed by theservices gateway.
Status LED not lit
111Copyright © 2018, Juniper Networks, Inc.
Table 29: Typical Access Point LED Problem Indications (continued)
SolutionProbable CauseLED Indication
Confirm that the country-specific settings are set properly on the accesspoint. The radios are enabled or disabled according to the country codesetting. For information about country-specific settings, see “ConfiguringAX411 Access Point Country-Specific Settings” on page 90.
If more than two access points are connected to the services gateway,confirm that you have installed the appropriate access point licenses onthe services gateway. Both access point radios will be disabled unless theservices gateway has licenses for the access points. For more information,see “InstallingLicenses for theAX411AccessPointon theSRXSeriesDevice”on page 89.
The access point radios arenot broadcasting or are notenabled.
5 GHz or 2.4 GHzradio LEDs notflashing
RelatedDocumentation
Troubleshooting Communication Issues Between the AX411 Access Point and the
Services Gateway on page 112
•
• Monitoring the AX411 Access Point with the LEDs on page 107
• Monitoring the AX411 Access Point with the Command-Line Interface on page 108
Troubleshooting Communication Issues Between the AX411 Access Point and theServices Gateway
Problem Description: The access point Power LED lights steadily green to show that the device
has started properly, but the Status LED does not light green to show that the device is
managedby theSRXSeriesServicesGateway. This LED indication shows that the access
point is not communicatingwith the servicesgatewayand is not receiving its configuration
from the services gateway.
Solution When the access point is not communicating with the services gateway, the issue is
usually with the DHCP configuration of the SRX Series device. Ensure that the services
gateway interface towhich the access point is connected belongs to a security zone that
is configured to allow DHCP traffic.
If your network uses an external device as the DHCP server instead of the DHCP server
capability of the SRX Series device, youmust configure the DHCP server so that the SRX
Series device is the access point’s default gateway for DHCP.
For examples of services gateway configurations that enable DHCP for services gateway
ports, see “AX411 Access Point Configuration Example: Layer 2 Mode (CLI)” on page 95
and “AX411 Access Point Configuration Example: Layer 3 Mode (CLI)” on page 97
RelatedDocumentation
• Troubleshooting the AX411 Access Point with the LEDs on page 111
Copyright © 2018, Juniper Networks, Inc.112
AX411 Access Point Hardware
CHAPTER 16
Juniper Networks Technical AssistanceCenter
• Juniper Networks Technical Assistance Center on page 113
Juniper Networks Technical Assistance Center
If you need assistance while troubleshooting an access point, open a support case using
the Case Manager link at https://www.juniper.net/support/, or call 1-888-314-JTAC
(within the United States) or 1-408-745-9500 (from outside the United States).
RelatedDocumentation
• Return Procedure for the AX411 Access Point on page 115
• Locating the AX411 Access Point Component Serial Number and Agency Labels on
page 116
• InformationYouMightNeed toSupply to JuniperNetworksTechnicalAssistanceCenter
on page 116
• Contacting Customer Support
• Packing the AX411 Access Point or Component for Shipment on page 117
113Copyright © 2018, Juniper Networks, Inc.
Copyright © 2018, Juniper Networks, Inc.114
AX411 Access Point Hardware
CHAPTER 17
Returning the Access Point
• Return Procedure for the AX411 Access Point on page 115
• Locating the AX411 Access Point Component Serial Number and Agency
Labels on page 116
• Information You Might Need to Supply to Juniper Networks Technical Assistance
Center on page 116
• Packing the AX411 Access Point or Component for Shipment on page 117
Return Procedure for the AX411 Access Point
Follow the task list provided in Table 30 on page 115 to return an AX411 Access Point or
component to Juniper Networks for repair or replacement.
Table 30: Return Procedure for the AX411 Access Point or Component
For More InformationTaskStep
“Locating the AX411 Access PointComponentSerialNumberandAgencyLabels” on page 116
Determine the part number and serialnumber of the device or component.
1
Contacting Customer SupportObtainaReturnMaterialsAuthorization(RMA) number from JTAC.
2
“Packing the AX411 Access Point orComponent for Shipment” on page 117
Pack the access point or componentfor shipping.
3
NOTE: Donot return thedeviceoranycomponent to JuniperNetworksunlessyouhavefirstobtainedaReturnMaterialAuthorization(RMA)number. JuniperNetworks reserves the right to refuse shipments that do not have an RMA.Refused shipments are returned to the customer via collect freight.
Formore informationabout returnand repair policies, see thecustomer supportwebpage
at https://www.juniper.net/support/guidelines.html.
115Copyright © 2018, Juniper Networks, Inc.
For product problems or technical support issues, open a support case using the Case
Manager link at https://www.juniper.net/support/ or call 1-888-314-JTAC (within the
United States) or 1-408-745-9500 (outside the United States).
RelatedDocumentation
Juniper Networks Technical Assistance Center on page 113•
• Locating the AX411 Access Point Component Serial Number and Agency Labels on
page 116
• InformationYouMightNeed toSupply to JuniperNetworksTechnicalAssistanceCenter
on page 116
• Contacting Customer Support
• Packing the AX411 Access Point or Component for Shipment on page 117
Locating the AX411 Access Point Component Serial Number and Agency Labels
The AX411 Access Point serial number and agency labels are located on the bottom of
the chassis.
RelatedDocumentation
Juniper Networks Technical Assistance Center on page 113•
• Return Procedure for the AX411 Access Point on page 115
• InformationYouMightNeed toSupply to JuniperNetworksTechnicalAssistanceCenter
on page 116
• Contacting Customer Support
• Packing the AX411 Access Point or Component for Shipment on page 117
InformationYouMightNeedtoSupply to JuniperNetworksTechnicalAssistanceCenter
If you are returning an access point or a hardware component to Juniper Networks for
repair or replacement, obtain a Return Materials Authorization (RMA) number from
Juniper Networks Technical Assistance Center (JTAC).
When requesting support from JTAC by telephone, be prepared to provide the following
information:
• Your existing case number, if you have one
• Details of the failure or problem
• Type of activity being performed on the access point when the problem occurred
• Configuration data displayed by one or more show commands
• Your name, organization name, telephone number, fax number, and shipping address
RelatedDocumentation
Juniper Networks Technical Assistance Center on page 113•
• Return Procedure for the AX411 Access Point on page 115
Copyright © 2018, Juniper Networks, Inc.116
AX411 Access Point Hardware
• Locating the AX411 Access Point Component Serial Number and Agency Labels on
page 116
• Contacting Customer Support
• Packing the AX411 Access Point or Component for Shipment on page 117
Packing the AX411 Access Point or Component for Shipment
This topic includes the following sections:
• Packing the AX411 Access Point on page 117
• Packing the Components for Shipment on page 118
Packing the AX411 Access Point
To pack the AX411 Access Point for shipment:
1. Retrieve the shipping carton and packing materials in which the device was originally
shipped. If you do not have these materials, contact your Juniper Networks
representative about approved packaging materials.
2. Disconnect power from the device.
3. Remove the cables that connect to all external devices.
4. If the device is installed on a wall or rack, have one person support the weight of the
device while another person unscrews and removes the mounting screws.
5. Place the device in the shipping carton.
6. Cover the device with an ESD bag, and place the packing foam on top of and around
the device.
7. Replace the accessory box on top of the packing foam.
8. Securely tape the box closed.
9. Write the Return Materials Authorization (RMA) number on the exterior of the box to
ensure proper tracking.
See Also Juniper Networks Technical Assistance Center on page 113•
• Return Procedure for the AX411 Access Point on page 115
• Locating the AX411 Access Point Component Serial Number and Agency Labels on
page 116
117Copyright © 2018, Juniper Networks, Inc.
Chapter 17: Returning the Access Point
• InformationYouMightNeed toSupply to JuniperNetworksTechnicalAssistanceCenter
on page 116
• Contacting Customer Support
Packing the Components for Shipment
Follow these guidelines for packing and shipping individual components of the access
point:
• When you return a component, make sure that it is adequately protectedwith packing
materials and packed so that the pieces are prevented frommoving around inside the
carton.
• Use the original shipping materials if they are available.
• Write the Return Materials Authorization (RMA) number on the exterior of the box to
ensure proper tracking.
See Also • Juniper Networks Technical Assistance Center on page 113
• Return Procedure for the AX411 Access Point on page 115
• Locating the AX411 Access Point Component Serial Number and Agency Labels on
page 116
• InformationYouMightNeed toSupply to JuniperNetworksTechnicalAssistanceCenter
on page 116
• Contacting Customer Support
Copyright © 2018, Juniper Networks, Inc.118
AX411 Access Point Hardware