AWARDS PROGRAMME

#cipdneawards

Thursday 22nd June 2017

In association with

The CIPD North East of England Branch would like to thank:

Our Associate Sponsors:

Our Category Sponsors:

Our Event Sponsors & Supporters:

Our Guest Judges:

Claire Atkins Director of HR

Jac Gardner HR Director

Lynne Griffin Group Director of HR & OD

John McConnell Group HR Director

Sue O’Donovan Managing Consultant

Lizzy Tyler Head of HR Payroll & Transformation

ncjMedia is once again delighted to be central to the delivery of the prestigious CIPD NE of England HR&D Awards.

Our business continues to change, with our ongoing transformation from being print centred to a digital first, multi media organisation. This change has been particularly evident in our newsrooms, which has seen an extraordinary growth in our audience reach through the ongoing development of our digital platform, chroniclelive, allied to new working practices, processes and skillsets.

These developments have necessitated a transformation in the way we work.

A transformation that itself would not have been possible without the expert advice, guidance and management of our HR colleagues. So, we as much as anyone, know the critical nature and value of the HR&D profession that these awards celebrate.

As we all know, people are the most important ingredient of any business and our economy. To that end, The Journal’s ‘Let’s Work Together’ campaign continues to champion the cause of enterprise and education coming together to match skills and qualifications with vacancies, both now and in the future. A cause that must succeed if we are to ensure the North East LEP’s aim of delivering more and better jobs for the region is to be realised.

By its very nature, the work of HR&D professionals is sometimes hidden from view. However, hidden from view isn’t a phrase that’s normally associated with this lively and energetic awards ceremony - and rightly so!

I would like to offer my congratulations and wishes of good luck to everyone shortlisted tonight.

Finally, don’t forget to get your Journal on Thursday 29th June which will include a supplement dedicated to tonight’s awards.

INTRODUCTIONS

Elouise Leonard-CrossCo-Chair, CIPD North East

of England Branch

Sarah Carnegie Co-Chair, CIPD North East

of England Branch

Bob CuffeManaging Director,

Trinity Mirror North East

On behalf of the branch committee and ourselves, we are delighted to welcome you to the CIPD North East of England HR&D Awards 2017.

It has been a busy year for the branch. We have focused on raising awareness of CIPD and the contribution of the HR&D profession within the region hosting a wide range of events and activities. One of the highlights includes our first ever one-day North East CIPD conference, held in Durham in April, and attended by over 200 professionals. Continuing our focus on the region and the importance of future talent we were proud to sponsor the Apprenticeship category of the North East Business Awards and launch a new volunteering scheme to link HR&D professionals to school governor opportunities.

A huge thank-you to all this year’s judges for our awards tonight. The panels included experienced professionals, sponsors and committee members. Making the final category decisions is always

challenging. Our panels praised the level of great HR&D activity but we are sure you will agree that tonight’s winners are very deserving of their award. Thank you to those of you that took the time to submit an entry and whose work within HR&D makes a huge contribution within our region, both to business performance and the experience of the individuals working within organisations.

The team at CIPD North East of England, The Journal and Nigel Wright have worked hard since last year to make tonight an evening we hope you enjoy. A huge thank you to the creativity, energy and hard work of everyone that has made tonight possible.

Please help share the buzz of this fabulous evening using #cipdneawards across social media.

We hope you have a fantastic evening celebrating our profession and region.

Our Charity This Evening....

The Percy Hedley Foundation is recognised as leading the way in the provision of specialist, high quality and innovative services for disabled people with cerebral palsy, communication impairments, sensory impairments and complex learning and therapeutic needs.

Each year they support approximately 1000 disabled children, adults and their families through practical, much needed services and activities.

As one of the UK’s largest regional disability charities they provide specialist pre-school, primary, secondary and post-16 education as well as a specialist FE college, a disability sports academy and a wide variety of day services for adults.

These services are augmented by residential services for all ages, transition and employability support and workshops for parents and professionals, many of whom visit from organisations from throughout the world.

Their vision is quite simply ‘Achievement for All’. They believe everything is possible. They are committed to supporting people, whatever their level of disability, to focus on improvement and achievement and are always looking for new ways to facilitate this. In addition they have some very exciting plans for the development of their services that will mean they will be in a position to grow, reach out and help many more people in the future.

Their paramount aim is quality - to support people through specialist services that are of an outstanding quality and have a well established reputation for quality.

Underpinning all their work as a charity are four principles - that they will provide high quality services, will innovate through their services, will evaluate their work, and will freely disseminate their knowledge.

They are delighted to be our nominated charity this evening and thank you all for your kind support.

Get in touch...T: 0191 238 1330

E: foundation@percyhedley.org.ukWebsite: percyhedley.org.uk

Established 1953, Registered Charity: Number 515943

PROGRAMME

MENU

6.30pm Drinks Reception

7.10pm Welcome & Introductions • Sarah Carnegie, Co-Chair, CIPD North East of England • Sue O’Donovan, Managing Consultant,

Nigel Wright Group

The Percy Hedley Foundation

7.40pm Award Presentations • Excellence in Organisational Development, sponsored by CIPD North East of England • Excellence in Employability & Diversity, sponsored by Tyne & Wear Fire and Rescue Service • HR&D Excellence in SMEs, sponsored by Cintra HR & Payroll Services

7.50pm Starter

8.20pm Award Presentations • Excellence in Health & Wellness, sponsored by Connect Health • Excellence in People Development, supported by North East England Chamber of Commerce • Excellence in Resourcing & Talent

Management, sponsored by Sullivan Brown Resourcing Partners

8.30pm Main Course & Dessert

10.00pm Award Presentation • HR&D Team of the Year,

sponsored by Sintons LLP

10.05pm Charity Raffle in aid of The Percy Hedley Foundation

10.30pm Inspirational Practitioner 2017 Award Networking & After Show Party

12 midnight Bar Closes & Carriages

A Selection of Tapas Mixed Olives, Bocconcini & Cherry

Tomatoes in Pesto, Spanish Tortilla, Ensaladilla Rusa,

Crustini & Houmous

Main Course Crispy Chicken Escalope with

Thyme & Mustard Jus with Roasted Root Vegetables, Green Beans and

Potato Dauphinoise

Dessert Chocolate Marquise with White Chocolate Sauce & Raspberries

Tea, Coffee & Chocolate Mints

With thanks to:

Drinks Reception Sponsor

TABLE PLAN

Table 1 Trinity Mirror North East & Guests

Table 2 Arch

Table 3 Balfour Beatty

Table 4 Sellick Partnership, Performance Horizon, Reed Human Resources

Table 5 Home Group Ltd

Table 6 Muckle LLP

Table 7 Your Homes Newcastle

Table 8 Hitachi Rail Europe

Table 9 Sage UK Ltd

Table 10 Bazaar Group

Table 11 Cundall, Sunderland College, BMC Recruitment Group Ltd

Table 12 NRG

Table 14 Newcastle University & Northumbria University

Table 15 Square One Law

Table 16 Square One Law

Table 17 Cintra HR & Payroll Services

Table 18 Nigel Wright Recruitment

Table 19 Nigel Wright Recruitment

Table 20 Tyne & Wear Fire and Rescue Service

Table 21 Connect Health

Table 22 Nigel Wright Recruitment

Table 23 CIPD NE of England

Table 24 Sintons LLP

Table 25 Sullivan Brown Resourcing Partners

Table 26 CIPD NE of England

Table 27 Trinity Mirror North East & Guests

Table 28 Atom Bank

Table 29 Sullivan Brown Resourcing Partners

Table 30 Sullivan Brown Resourcing Partners

Table 31 Coveris Rigid UK Ltd

Table 32 Ward Hadaway

Table 33 Utilitywise plc

Table 34 Bernicia

Table 35 Hays plc

Table 36 Michael Page, University of Sunderland, Nomad Digital

For a bit of creative fun...You’ve probably already spotted the GIF Photo Booth

we have here this evening, kindly sponsored by

We’re looking for the best GIF animation of our guests – and as the theme this evening is creativity, the more creative the GIF the better! So get involved and share yours on Twitter using #cipdneawards as we’ll be giving a bottle of bubbly to the ‘Most Creative GIF’ at the

end of the night. And you may also see it on the big screens during the evening!

Join the conversation at #cipdneawards

You can also follow the CIPD North East of England branch, and our associates The Journal and Nigel Wright Recruitment, at:

@CIPD_NE

@jnlbusiness

@NWRecruitment

CIPD 6

North East ofEngland HR&D

AWARDS2016

CELEBRATING 10 YEARS

TABLE PLANTable 1 EngieTable 2 EngieTable 3 CIPD NE of EnglandTable 4 Nigel Wright RecruitmentTable 5 Nigel Wright RecruitmentTable 6 MSDTable 7 Trinity Mirror North East Table 8 MercerTable 9 Arriva plcTable 10 Hay & Kilner, Komatsu UK Ltd & Avery DennisonTable 11 Nigel Wright RecruitmentTable 12 NCFETable 14 CIPD NE of EnglandTable 15 Cintra HR & Payroll Services LtdTable 16 Smart Resourcing Solutions, Durham Cathedral, DUO Global Consulting & Greggs plcTable 17 Northumberland Tyne & Wear NHS Foundation TrustTable 18 Hitachi RailTable 19 Square One LawTable 20 Square One Law

Table 21 Calsonic KanseiTable 22 Isos HousingTable 23 Hays Recruitment plcTable 24 Connect Health Table 25 Sullivan Brown Resourcing PartnersTable 26 Tyne & Wear Fire and Rescue ServiceTable 27 Muckle LLPTable 28 GE Oil & Gas UK Ltd (Flexible Pipe Solutions), Procter & GambleTable 29 Extension Recruitment & CLR LawTable 30 Procter & Gamble Table 31 END.Table 32 Northumbria University & Newcastle UniversityTable 33 Sullivan Brown Resourcing PartnersTable 34 Sage UK LtdTable 35 Performance HorizonTable 36 Ward HadawayTable 37 LSL Property Services

Join the conversation at #cipdneawards

@CIPD_NE | @jnlbusiness | @NWRecruitment

You can also follow the CIPD North East of England branch, and our associates The Journal and Nigel Wright Recruitment, at:

Have some GIFGIF fun...You’ve probably already spotted the GIFGIF booth

we have here this evening, kindly sponsored by . We’re looking for the best GIFGIF animation of our guests – the funnier the better!

So get involved and share yours on Twitter using #cipdneawards as we’ll be giving a bottle of bubbly to the ‘Best GIFGIF’ at the end of the night.

And you may also see it on the big screens during the evening!

CIPD Awards 2016_Brochure.indd 6 13/06/2016 14:06

Excellence in Organisational DevelopmentSponsored by CIPD North East of England

All Together Better Sunderland All Together Better (ATB) is a trailblazing partnership that brings together health and social care professionals with a range of local support organisations, to improve the lives of people in Sunderland who need the most help and support to live independently.

ATB is a pioneer Vanguard site and is developing and testing new models of care to transform and integrate the UK’s health and social sector.

The workforce at present are employed by the providing organisations, all working within different operating policies, organisational boundaries and very different working and leadership cultures.

An Organisational Development Plan was devised in partnership with the providing organisations to deliver system wide but bespoke pieces of OD work using the OD cycle as a vehicle to develop system leadership and develop integrated working.

Atom Bank The UK’s first bank built exclusively for mobile redefines banking – aiming to make things straightforward, personal and great value.

You won’t find an HR&D team at the Durham-based company (which employs 280 people) but rather a ‘People Experience’ team who have designed, delivered and embedded a whole new OD framework whilst still building and running the people function.

The Atom Intelligence Framework – along with its values – underpin all people processes and is a huge driver within its recruitment strategy which is based on the understanding that everyone brings something different.

The Intelligence Framework has underpinned the entire creation of the team that built and delivered the UK’s first mobile app only bank.

Nomad DigitalNomad is an international business and pioneer of the networked train, with 250 employees and product development facilities in the UK (Newcastle), Germany and Portugal – plus an annual revenue in the region of £40m.

It was apparent from the start of 2016 that Nomad would be acquired by French company Alstom so the HR&D team planned a post-acquisition structure that would be more adaptable to the new owners. Working with the management team, they were tasked with devising and implementing a global right-sizing plan and a subsequent management/departmental restructure.

They ensured the company became a leaner, more productive organisation without losing the entrepreneurial spirit of innovation that helped make its name as an industry pioneer.

As an organisation that places great emphasis on employability anddiversity and ensures it is at the heart of everything we do,Tyne and Wear

Fire and Rescue Service is delighted to support this category in the CIPD HR&DAwards for 2017. It is well-deserved recognition for the dedication and commit-ment that the finalists have shown to help ensure a more diverse and inclusiveworkplace environment.

John BainesAssistant Chief Fire Officer

Sponsors of the CIPD HR&D 2017Employability & Diversity Award

“”

CIPD Awards Advert 2016:Layout 1 6/9/17 10:09 AM Page 1

Excellence in Employability & DiversitySponsored by Tyne & Wear Fire and Rescue Service

Home GroupHome Group is a market leader and one of the biggest housing associations in the world.

As one of the UK’s largest developers of new homes and providers of houses for affordable rent, its mission is to build homes, independence and aspiration.

Since 2013 Home Group has delivered a successful apprenticeship programme bringing new talent into the organisation.

In 2016/17 the strategic decision was taken to employ only Home Group customers to the apprenticeships. It recruited 40 apprentices in 2013, growing to 60 in the last financial year.

Crucially, given the high levels of unemployment amongst customers, employing them into paid roles with Home Group and improving their future career prospects has enabled them to earn their own money and be financially self-sufficient.

Sage UK LtdSage UK Ltd is a global company with its roots in the North East. It is a market leader for integrated accounting, payroll and payment software – supporting the ambition of the world’s SMEs and entrepreneurs.

It passionately believes in creating a diverse and inclusive workforce, where different perspectives are welcomed and heard, with this delivering innovation.

Building on previous award-winning work, Sage puts great importance on supporting women to achieve their ambitions in the technology sector.

It also believes in a socially-responsible world and in playing a positive role in communities. Sage invests in making a real difference through the philanthropy of its Foundation.

Your Homes NewcastleYour Homes Newcastle (YHN) is a social landlord that manages 26,500 homes on behalf of Newcastle City Council.

The organisation is structured to provide a landlord service to collect rent and to manage homes, but also heavily invests in providing support services for the tenants – ranging from furniture packs and a garden care service to providing tenants with financial advice and employment opportunities.

YHN has invested in employability since 2012 however in 2016 decided to enhance this through its Your Homes Your Jobs (YHYJ) programme which employs tenants to work for the organisation on six-month contracts.

They have increased the intake to employ up to 55 tenants in jobs including office administration, gardening and warehousing.

HR&D Excellence in SMEsSponsored by Cintra HR & Payroll Services

Bazaar GroupBazaar group is a soft furnishings family-run specialist that employs 38 people at the Northumberland headquarters. It combines innovative product design with expert supply, logistics and branding – creating an outstanding comfort experience that enhances life every day across the globe.

Bazaar Group believes it is vital to have company-wide communication, recognition and reward for outstanding work and people development.

Its HR team has created an eight-part people development and culture-change programme.

There are weekly communications meetings; ‘Fuddles’ (fun-huddles) to help build rapport between departments; an appraisal system; individual learning and development plans; pick and mix workshops; train the trainer; shadowing and coaching.

Performance HorizonPerformance Horizon, based in Newcastle, is a leading provider of SaaS solutions for digital partner marketing, enabling brands to directly connect with their marketing partners to dramatically increase customer acquisition and drive high margin revenues from online marketing channels. It has offices in the US, UK, Japan, Germany and Australia.

Its People Success team of three cover all aspects of the employee life cycle and the team has expertise that reflects the Ulrich model of HR which it believes ensures an effective People Success team.

There is a strategic partner, employee champion and administrative expert – but all act in the capacity of employee champion.

Its supports employees to be the best they can be through the delivery of value added people practices that drive employee engagement.

Connect are proud sponsors of the 2017 Excellence in Health and Wellness Award

Connect Health

Connect_Health_

0191 250 4580

www.connecthealth.co.uk

We would like to wish good luck to this year’s nominees, and congratulations for all of the hard work you have put into improving the health and wellness of your organisations. As one of the largest providers of musculoskeletal physiotherapy services in the UK, improving the wellbeing of employees is a vital part of what we do. Our specialist range of health services have a proven track record of preventing and managing musculoskeletal disorders and have helped businesses to:

• Improve the health and wellbeing of employees• Increase the productivity and performance of businesses• Make financial savings through wellbeing initiatives• Reduce sickness absence• Reduce accidents at work

Excellence in Health & WellnessSponsored by Connect Health

Atom BankAtom Bank puts people, both customers and employees, at the heart of its business.

It offers employee benefits including occupational health cover, life insurance and private medical cover – all with an element of company contribution.

A health and wellness week is run twice a year, one in winter which is focused on ‘beating the January blues’ and one focused on a summer theme. A wide range of activities take place with the most popular event being a petting zoo aimed at relieving stress and allowing everyone to get away from their desks.

Alongside this, there is a monthly stress relieving activity, alternating between massages and a yoga or fitness class.

CundallCundall is a multi-disciplinary consultancy, delivering built environment projects around the world, with a particular emphasis on delivering sustainable solutions. It employs almost 700 people across 20 office locations throughout the UK, Europe, the Middle East and Asia Pacific. Cundall’s HR&D Team looks after the global business from a base in Newcastle.

The company cemented its reputation as “thought leaders” in the built environment by delivering the first “WELL” certified building in Europe. In planning for a move to new office premises in London, Cundall fitted out the new space to the “WELL Building Standard”, an evidence-based system focusing on building features which affect workplace health and wellbeing.

It has also improved provision of changing facilities, showers and cycle racks plus on-site yoga classes.

University of SunderlandUniversity of Sunderland is proud to be an employer of choice and holds numerous awards and accolades which demonstrate this commitment including Investors in People silver award and North East Better Health at Work silver award.

Their HR team is committed to ensuring the workforce and students are in good physical and mental health, enabling them to thrive. A decision was taken to raise awareness of mental health issues and reduce the stigma associates with this topic, making it a key priority in action plans.

The university, led by HR, has continued to develop and improve a holistic and flexible portfolio of well-being provisions, initiatives and disability support that are designed to enhance the individual well-being of staff and students and the collective well-being of the university community.

A great year for CIPD North East of England!

Excellence in People DevelopmentSupported by North East England Chamber of Commerce

Coveris Rigid UK LtdCoveris Rigid UK Ltd is a global company specialising in high performance packaging, with more than 10,000 global employees and 60 strategically located facilities.

Specialising in the development and manufacturing of high-class rigid plastic, its Chester-le-Street site has been transformed in recent years through its People Strategy.

Focussing on ‘growing and retaining its own talent’, the medium to longer term solution was to introduce Apprenticeship programmes across the business.

The impact of the People Strategy programme has been a very positive experience for the business and nine months in, it is already seeing a return on its investment.

Apprentices are now maturing as young adults growing in confidence and making a huge contribution by delivering great results within their own job role and within their wider teams.

Hitachi Rail EuropeHitachi Rail Europe is a total railway systems supplier offering rolling stock, traction equipment, signalling, traffic management systems, and maintenance depots.

As part of the Department for Transport’s Intercity Express Programme, Hitachi Rail Europe won the contract to build 866 new rail carriages so a huge and complex process of recruiting 900 employees took place at the Newton Aycliffe site.

The HR&D team has worked tirelessly over the last two years to ensure the right people are in place and that the train-building knowledge from Japan was transferred. They devised a hugely successful strategy to train people from a variety of backgrounds in a very short timescale to build high quality trains to run on the UK network.

Utilitywise plcUtilitywise is a high paced, high growth organisation which has grown over the last 10 years from a fledgling business to one that now supports tens of thousands of companies across the UK and Ireland, and into Europe.

The Group operates from its headquarters at Cobalt Business Park in North Tyneside and currently employs approximately 1,600 staff across its operations.

It introduced its People Strategy & Plan 2016-2020 which defines a number of critical metrics to support growth ambitions, with attrition and colleague engagement being at the forefront.

The highly successful Utilitywise Ignite Foundation Programme was launched in June 2016, as a 12 week blended learning programme, providing intensive skills training and effectively integrating new starters into the business.

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Excellence in Resourcing & Talent ManagementSponsored by Sullivan Brown Resourcing Partners

Atom BankThis challenger bank, which offers customers an alternative to the traditional high street banks, has grown significantly in under three years, from six to 280 passionate people.

The People Experience team were tasked with building the team to create and build the UK’s first mobile app only bank, including the Customer Support Agents.

This involved designing and implementing a recruitment process from scratch that not only aligned to the culture and goals of the organisation, but gave candidates the chance to demonstrate their knowledge, skills, experience – and to have fun.

Atom has invested much time and effort in ensuring that the recruitment process captured all the elements it looks for in prospective employees using video auditions, boot camps and informal chats during the process.

Home GroupHome Group’s mission is to build homes, independence and aspirations. It is a market leader and one of the biggest housing associations in the world.

The HR&D team is made up of 55 people and has successfully enabled the transition from the traditional recruitment model to a proactive resourcing model with an embedded e-recruitment system (including manager self service), new employer brand and social media channels.

In line with Home Group’s digital and strategic goals, an e-recruitment system (Taleo) was sourced enabling manager self-service aligned with Oracle HR implementation and a culture of managers taking more accountability.

Home Group also aims to become an Employer of Choice by increasing its presence in the jobs market and social media.

Sunderland CollegeSunderland College is one of the largest providers of education in the North East, it has a turnover in excess of £40m and employs around 600 staff.

Recognising the significant shortage of skilled engineers within the UK, the college has invested heavily in its Engineering department. In order to attract new staff and grow the department, the college’s HR&D team organised an Engineering Recruitment open event, resulting in six new appointments. The event was carefully planned and advertised by the team and was a huge success.

Longer term it is envisaged that this in turn will have a positive impact in the provision of fully qualified and competent learners to local and national engineering industries.

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Sintons - Employment ADVERT - Sponsor Ad for event Brochure 148x210mm ARTWORK with crops&bleed.pdf 1 10/05/2017 08:47

HR&D Team of the YearSponsored by Sintons LLP

Balfour Beatty Balfour Beatty is a leading international infrastructure group. It finances, develops, builds and maintains vital infrastructure. In 2015 Leo Quinn joined Balfour as CEO and began a turnaround programme called Build to Last, targeting £200m of cash in and £100m of cost out. The structure of the company was transformed, the removal of the old divisional model and management teams leaving a leaned out simplified organisation. The newly titled Strategic Business Units (SBUs) report directly into the CEO as opposed to a divisional MD. The Support Functions, previously split divisionally, are now amalgamated into one Balfour Beatty UK Enabling Function. HR was the first Enabling Function to be transformed creating a

centrally aligned typical Ulrich model.

Connect Health Connect has grown from a single private clinic established in 1989 in the North East to being the largest provider of community musculoskeletal physiotherapy services in the UK. Connect now employs 400 people on a national basis. The HR team has grown from a team of three to a team of eight in the last 12 months. Specialists focus on all aspects of the colleague journey, from recruitment and attraction, to learning and development, to employee relations, pay and benefits. It aims to create outstanding people who are able to achieve their career goals, grow with the company and make Connect a great place to work. The HR team have been instrumental in the growth of the company helping increase colleague numbers by almost double, supported the set up in new locations, launched a new HR system and have been instrumental in the delivery of the new business strategy and values.

Nomad Digital Nomad is an international business and the pioneer of the networked train, with 250 employees and product development facilities in the UK (Newcastle), Germany and Portugal. Its annual revenue is in the region of £40m, with year-on-year increases generally of +20% and a profit margin of 34%. Its HR team’s credibility, skill, resilience and an amazing depth and breadth of expertise and collaboration has enabled Nomad to rise to the challenge of being part of a fast-moving digitalised market. The change has been major, from upsizing, downsizing and rightsizing and now culminating in supporting a transition of a successful acquisition by Alstom, going from 250 people to part of a community of 31,000. The team ethos has been to always do the right thing – seizing on the unique opportunity to build from scratch a road-map and then being empowered to then go and deliver.

Utilitywise plc Utilitywise was founded in 2006 as an energy procurement service provider and now operates from its headquarters at Cobalt Business Park in North Tyneside. In order to support the overall group strategy and growth ambitions, Utilitywise introduced measures to improve retention and increase colleague engagement. Thus there has been significant investment in HR&D and the creation of its People Strategy & Plan. The strategy allowed Utilitywise to, in effect, rebuild the HR team from scratch, empowering and re-energising existing colleagues with new roles and responsibilities whilst also adding new functions so issues could be addressed head on. Ultimately, the People Strategy has a mission that the team are all united behind: ‘to build an organisation in which people feel they can make choices that enable them to do their best work... and be proud of it.’

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