Avoiding Getting Banned By Constant Contact
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My Super VA40 Birkdale Gardens, South Oxhey, Herts WD19 7AW Proprietor: Vee Smith – 020 8421 6842, 0771 240 0861 | Email: [email protected] | www.mysuperva.co.uk Avoiding Getting Banned by CONSTANT CONTACT What is Constant Contact? It is a great online tool for sending personalised and professional bulk emails to your database. Constant Contact is very proud of their deliverability records and this is because they are very stringent with their terms and conditions. If you don't abide by their terms and conditions then they shut your account down and unless you have a very good explanation you may never get a Constant Contact account again, even signing up with a different email address. So what are the terms and conditions that you could fall foul of? Here's what I've discovered: Uploading bad contacts You have to be really diligent in checking who you upload to the Constant Contact database. If you upload your whole Outlook address book without checking all the entries, then you are asking for trouble. They must have given you permission to email them. If you get more than 1 in 1000 spam reports then alarms bells are rung resulting in your account getting shut, so it's as well to check thoroughly there aren't any rogues in your list. You also can't use emails from a bought list - regardless of what the seller claims. Neither can you add distribution mailing addresses - i.e. one email address has many recipients - as you don't have the entire recipient’s specific permission. You also can't use email addresses that you've copied off whilst web surfing. And definitely don't upload any suspect or false email addresses. In addition, if you have a list you haven't contacted for a while (6 months or more), then don't upload them as there's bound to be more than 1 who doesn't remember who you are and will report your email as spam which will result in your account being shut down. MLM Activities Constant Contact have a very strict policy about what industries they are prepared to have use their services and if your business uses a multi-level marketing (MLM) model and your communications are relating to recruitment into your MLM business, then that's also a no-no and they'll shut your account, without redress. They will refund any fees you've paid. The reason for this is that the MLM industry has one of the highest spam reports.
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Knowing constant contact the better way.
Transcript of Avoiding Getting Banned By Constant Contact
My Super VA40 Birkdale Gardens, South Oxhey, Herts WD19 7AW
Proprietor: Vee Smith – 020 8421 6842, 0771 240 0861 | Email: [email protected] | www.mysuperva.co.uk
Avoiding Getting Banned
by CONSTANT CONTACT
What is Constant Contact? It is a great online tool for sending personalised and professional bulk emails to your database. Constant Contact is very proud of their deliverability records and this is because they are very stringent with their terms and conditions. If you don't abide by their terms and conditions then they shut your account down and unless you have a very good explanation you may never get a Constant Contact account again, even signing up with a different email address. So what are the terms and conditions that you could fall foul of? Here's what I've discovered:
Uploading bad contacts
You have to be really diligent in checking who you upload to the Constant Contact database. If you upload your whole Outlook address book without checking all the entries, then you are asking for trouble. They must have given you permission to email them. If you get more than 1 in 1000 spam reports then alarms bells are rung resulting in your account getting shut, so it's as well to check thoroughly there aren't any rogues in your list. You also can't use emails from a bought list - regardless of what the seller claims. Neither can you add distribution mailing addresses - i.e. one email address has many recipients - as you don't have the entire recipient’s specific permission. You also can't use email addresses that you've copied off whilst web surfing. And definitely don't upload any suspect or false email addresses. In addition, if you have a list you haven't contacted for a while (6 months or more), then don't upload them as there's bound to be more than 1 who doesn't remember who you are and will report your email as spam which will result in your account being shut down.
MLM Activities
Constant Contact have a very strict policy about what industries they are prepared to have use their services and if your business uses a multi-level marketing (MLM) model and your communications are relating to recruitment into your MLM business, then that's also a no-no and they'll shut your account, without redress. They will refund any fees you've paid. The reason for this is that the MLM industry has one of the highest spam reports.
My Super VA40 Birkdale Gardens, South Oxhey, Herts WD19 7AW
Proprietor: Vee Smith – 020 8421 6842, 0771 240 0861 | Email: [email protected] | www.mysuperva.co.uk
So if your business does operate an MLM business model, e.g. Forever Living, what do you do? I've set up many Constant Contact accounts for FLP's with no problem and this is what I've discovered what is prohibited and allowed. It's ok to • promote services you sell • include links to your online shop • include links to your own website (providing it doesn't recruit or sell MLM type businesses) • communicate with your sales force • communicate with your clients It's not ok to • send recruitment type emails • have links to MLM recruitment websites or webpages in your email messages.
Get Rich Quick Schemes
This is another banned activity as far as Constant Contact is concerned. If your business is about selling products that promise quick profits then you will have to find another email provider, as Constant Contact reckon that most spam reports come from this industry, so they don't risk having their servers banned by spam filters and simply won't have you as a customer. Having said this, the people who answer the phones at Constant Contact are really helpful and want to help you benefit from your account, whether it’s the compliance department or technical help. I've always had a very good experience when talking to them both by phone and/or online chat. What's even better is they've extended their opening hours, so you can start calling them from 12 noon (UK time) whereas before you had to wait until 2pm.
Author’s Bio
Need help setting up Constant Contact? Vee Smith of www.mysuperva.com is a Constant Contact Partner and sets up Constant Contact accounts for small businesses, customising templates for
newsletters, e-blasts with their clients and creating autoresponders for newsletter signups. For a free report on best practice, and tips for e-newsletters campaigns, please visit
www.emaillistmarketingsecrets.com. To take advantage of a free 60 day free trial of Constant Contact visit www.mysuperva.com/constantcontact.
