AVIS BUDGET GROUP - Bobit Studios · 2020-01-31 · AVIS BUDGET GROUP – BY THE NUMBERS $8.8...
Transcript of AVIS BUDGET GROUP - Bobit Studios · 2020-01-31 · AVIS BUDGET GROUP – BY THE NUMBERS $8.8...
AVIS BUDGET GROUP
Ohad Zeira
Vice President, Fleet Ventures
Fleet Management as a Service: ROI Today, New Opportunities Tomorrow
Fleet Management as a Service Ohad Zeira, Vice President, Fleet Ventures
October 2018
AVIS BUDGET GROUP – BY THE NUMBERS
$8.8 BILLION Annual Revenue Worldwide
154MM Rental Days
34MM Transactions
590,00
0 Vehicles
11,000 Locations
Worldwide
ZIPCAR – DISTRIBUTED FLEET
• 12,000 connected cars w/custom telematics
on board and connected to Zipcar platform
• Distributed parking, including gated
access/exit
• RFID & NFC communication to lock/unlock
vehicle
• On-location, on-demand preventative
maintenance & cleaning
OUR VISION
“We envision a world
where mobility is
completely
connected, integrated
and on-demand.”
8 | AVIS BUDGET GROUP NEW MOBILITY 101
CONNECTED CARS
• 100,000+ already connected
around the globe
• Partnerships with leading OEMs,
including Toyota, Groupe PSA
• Partnerships with leading
technology providers including ID
Systems and Continental
• Dual benefits – operational
efficiency and cost savings plus
new features that delight
customers
BUSINESS INTELLIGENCE ARCHITECTURE
OUR NEXT-GENERATION PLATFORM
Functional View
DA
TA I
NG
ESTI
ON
AR
CH
ITEC
TUR
E
DATA LAKE
API, SERVICES & ORCHESTRATION DEVELOPMENT
PLATFORM
TELEMATIC
S
DATA/EVEN
T STREAMS
3rd PARTY
DATA/EVEN
T STREAMS
INTERNAL
DATA
SOURCES
EXTERNAL
DATA
SOURCES
OPERATIONAL DATA STORES
WEB APPLICATIONS
MOBILE APPLICATIONS
OUTBOUND EVENT STREAMS
DATA PUBLISHING ARCHITECTURE
DATA QUERYING
ON-DEMAND DATA EXTRACTION
DATA CACHES
ENTERPRISE DATA HUB
DEVELOPER API PORTAL
3rd PARTY DATA CONSUMERS
3rd PARTY API CONSUMERS
DATA VISUALIZATION
BUSINESS RULES AND COMPLEX EVENT
PROCESSING ENGINE
DATA WAREHOUSE
ANALYSIS AND MODELING SYSTEMS
REPORTING INSIGHTS
EXPLORATORY ANALYSIS MODELS
MACHINE LEARNING MODELS
API CATALOG
CONSENT/PRIVACY
DATA ARCHITECTURE BUSINESS SERVICES ARCHITECTURE
ANALYTICS & DATA SCIENCE ARCHITECTURE
CLOUD INFRASTRUCTURE, CODE AND RESOURCE ORCHESTRATION ARCHITECTURE
OPERATIONAL PLANNING
• Understand the customer journey prior to matching up with a vehicle
• Near real-time understanding of foot traffic and line lengths
• Informs adjustment to workforce schedule and shift management
SELF-SERVE CHECK-IN & EXIT
• Mobile app informs of shuttle
location and ETA
• Mobile app can flash lights of car
for easy discovery
• Mobile app can switch cars
based on in-lot availability and
customer preference
• Connected car can automatically
lift exit gate, getting customer on
the road faster
• On-board GPS instantly shows location of vehicle in real time.
• Used to track impounded and/or missing vehicles; also used to ensure proper fleet availability/demand management
• Since deploying a connected fleet in Kansas City, we’ve seen an 450% reduction in time needed to recover vehicles.
VEHICLE RECOVERY
DEMAND
MANAGEMENT
• Additional use cases for vehicle location
• Tie vehicle positioning and reallocation to demand
• Optimize for utilization and capture rate
• Inform parking decisions
CUSTOMER INTELLIGENCE
• Understand the customer journey in their destination.
• Helps inform the development of ancillary products and services
• Generates co-marketing opportunities
FUEL TRACKING & RECOVERY
• Connected cars track fuel down
to 1/10th of a gallon
• Increases accuracy of fuel
accounting upon return
• Avis Budget can recover
significant revenue lost to under
charging for fuel
• Customers who return vehicles
with more fuel receive an
automatic, and immediate fuel
credit
Any vehicle. Any service. Anywhere. Anytime.
VEHICLE PROVISIONING
• Leverage global fleet to open
new opportunities for
partnership with other mobility
companies;
• Connected cars/fleet enable
easy integration with third
parties
• Augment existing fleets with
additional vehicles and/or on-
demand access to Avis Budget
fleet
• Spotlight: Partnership with Lyft
to meet driver demand
OPERATIONAL SERVICES
• Leverage “brick & mortar”
locations to provide high
quality fleet services
• In-fleeting & prep; routine
maintenance
• Shuttling & storage
• Spotlight: Partnered with
Waymo to provide fleet
servicing for their self-driving
cars
FLEET AUTOMATION
SERVICES
• Automation services is the
backbone of FMaaS
• Cloud-based data
aggregation
• Demand management
• Fleet optimization
• Business Intelligence
Will need to wordsmith slides
Thank you!