Avaya 1400 Series Digital Telephones New Value Line phones for Avaya IP Office.

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Avaya 1400 Series Digital Telephones New Value Line phones for Avaya IP Office

Transcript of Avaya 1400 Series Digital Telephones New Value Line phones for Avaya IP Office.

Page 1: Avaya 1400 Series Digital Telephones New Value Line phones for Avaya IP Office.

Avaya 1400 Series Digital Telephones

New Value Line phones for Avaya IP Office

Page 2: Avaya 1400 Series Digital Telephones New Value Line phones for Avaya IP Office.

© 2009 Avaya Inc. All rights reserved.

1400 Series PhonesDigital Value-Line

Designed around the needs of the sub-200 market with room to grow

New updated design consistent with the Avaya one-X family of phones

Advanced functionality. Adding long desired features

Easy to use: Combining the best of key-driven phones and “self-service feature menus”

New improved pricing – strategic fit to the IP Office sub-200 market

Add-on product. Not a replacement for the 5400s for the upper market segment that wants paperless phones

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Page 3: Avaya 1400 Series Digital Telephones New Value Line phones for Avaya IP Office.

© 2009 Avaya Inc. All rights reserved.

1400 Series ModelsAvaya 1408 Telephone

Avaya 1416 IP Telephone

Avaya 1403 Telephone

• Basic phone for “Walkup” or simple “Everyday” use

• 3 Line appearances• Two-way

Speakerphone• Backlit Display

• A phone for the “Everyday” user with all the deskphone essentials

• 8 Lines / Feature Keys• Two-way Speakerphone• Headset jack• Flip stand for flexible

positioning

• Full-sized phone for “Receptionists” and “Assistants”

• 16 Lines / Feature Keys• Larger backlit display, adjustable viewing angle• Two way Speakerphone• Headset jack• Expandable with three optional 32 button

expansion module• Flip stand for flexible positioning

Page 4: Avaya 1400 Series Digital Telephones New Value Line phones for Avaya IP Office.

© 2009 Avaya Inc. All rights reserved.

1400 Series: Highlights

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Graphical White Backlight display, 2-4 linesEasy to read in all working conditions

Dual LED Line/feature keysEasy to Recognize even across the room

Familiar feature keys for hold, transfer etc.No need to relearn

Feature menu for most important functions:Easy access to many capabilities (e.g. park, forwarding) not requiring more keys.

Visual voicemail: Easy access to Voice mail with clear list of missed calls in the display

Features: Forward ↕Follow Me Here….                                                                    

Select       Back

                                               

Visual Voice      

↓Listen                                      

                                                 

Select       Exit

Page 5: Avaya 1400 Series Digital Telephones New Value Line phones for Avaya IP Office.

© 2009 Avaya Inc. All rights reserved.

“I just walk up to a phone in a lobby, store or common area, and require a simple experience.”

Walk Up Everyday

“I work with a number of communications alternatives, and the phone is another tool on my desk that needs to be straight-forward to use for everyday tasks.”

Receptionist/Assistant

“I answer phones and manage calls for many people as a significant part of my job, and need to be fast and efficient in connecting the right callers to the right people.”

Essential

I am constantly on the phone, often handlingmultiple calls, must always be connected and am often mobile. Rich, yet easy to use, communications capabilities are essential to me.”

User Centric DesignBased on user profile research – “designed by and for users”

Examples: Sales Executive, Banker, Lawyer, Project leader

Examples: Customer, Visitor Examples: Engineer, Accountant

Examples: Executive Assistant, Receptionist

Page 6: Avaya 1400 Series Digital Telephones New Value Line phones for Avaya IP Office.

© 2009 Avaya Inc. All rights reserved.

Familiar Telephone User InterfaceIdeal for users familiar with other digital phones like PARTNER® or 4400 series

Fixed Feature Keys

Programmable Line/Feature buttons with two color LEDs

Backlit Character Display

B 4091   12:55pm 12/22

a=

    Features

•Hold•Conference•Transfer•Drop

•Menu•Contacts•Call Log•Redial

Page 7: Avaya 1400 Series Digital Telephones New Value Line phones for Avaya IP Office.

© 2009 Avaya Inc. All rights reserved.

Telephone Navigation Built-in Applications

Navigation Wheel– 4-way navigation plus “OK” button in center

for making selections– Simple access to telephony features, and

built-in applications– Available on the 1408, 1416 models

Phone Menu– Mobile phone like feature menu– Access to:

• Pickup...• Park...• Forward...• Group...• Phone User...• Call Settings...• Voicemail...

– Sub-menus for details

Call Log (main view is consolidated list; Left/Right arrows show Missed / Answered / Outgoing)

– Stored on IP Office for easy hot-desking

Phone menu: Forward options

Conference:

Features: Forward ↕Follow Me Here….                                                                    

Select       Back

Conn:                ↓(( Conf 100

0:00:40Select       Exit

Page 8: Avaya 1400 Series Digital Telephones New Value Line phones for Avaya IP Office.

© 2009 Avaya Inc. All rights reserved.

Telephone Navigation Built-in Applications

Company directory– Access to internal users and groups– Access to external centralized IP Office

directory

Directory Access– Access to personal directory– Access to internal users and groups– Access to external centralized IP Office

directory– User can add/edit/delete entries

Visual Voicemail– Access new/old/saved messages for

personal and hunt group mailboxes.– Next and Previous message.– Fast forward, rewind any many more Voice

Mail features Hot-desking support:

– Contacts, call logs and personal settings are stored on IP Office and will move with user

Phone Menu: Hold

Visual Voice: Start screen

Visual Voice: Listening

Visual Voice       ↓Listen                                                                                       

Select       Exit

New: 4151         13:01 12/06                                                                            

Pause   Delete   More

Call: On Hold ↓ u a= Joanne

601 0:00:40Pickup       Features

                                               

Page 9: Avaya 1400 Series Digital Telephones New Value Line phones for Avaya IP Office.

© 2009 Avaya Inc. All rights reserved.

“I just walk up to a phone in a lobby, store or common area, and require a simple experience.”

Walk Up Profile

Examples: Customer, Visitor

Avaya 1403 Targeted for common areas as well as

everyday users– Lobby’s, break rooms, warehouse,

drop-in cubicles 3 Line appearances, a backlit display,

and 2-way speakerphone Wall mountable Familiar telephone interface – LEDs,

fixed feature keys Ideal for use with e.g. Avaya one-X®

Portal for IP Office; Everyday profile, PC telephony with basic phone

1403

5402 PARTNER 6D

Compare to:

Page 10: Avaya 1400 Series Digital Telephones New Value Line phones for Avaya IP Office.

© 2009 Avaya Inc. All rights reserved.

Everyday Profile

“I work with a number of communications alternatives, and the phone is another tool on my desk that needs to be straight-forward to use for everyday tasks.”

Examples: Engineer, Accountant

Avaya 1408 For the casual telephone user with basic

telephony needs– Office clerk, sales person, for small

office or cubicle, retail location Large 3-line graphical display 8 line appearances with LEDs 2-way speakerphone, Navigation cluster IP Office feature menu IP Office Visual Voicemail Supports Headsets

1408

Compare to:

5410 PARTNER 6D/18D

Page 11: Avaya 1400 Series Digital Telephones New Value Line phones for Avaya IP Office.

© 2009 Avaya Inc. All rights reserved.

Receptionist/Assistant

“I answer phones and manage calls for many people as a significant part of my job, and need to be fast and efficient in connecting the right callers to the right people.”

Examples: Executive Assistant, Receptionist

Avaya 1416

Designed for receptionists, executive assistant or manager

Supports 16 line appearances / feature keys – each with LEDs

Expandable with up to 3 DBM32 button module.

Easy, “one touch” access to bridged appearances, features

1416

5410/5420 PARTNER 18D/34D

+

Compare to:

Page 12: Avaya 1400 Series Digital Telephones New Value Line phones for Avaya IP Office.

© 2009 Avaya Inc. All rights reserved.

1400 Series: Summary

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Graphical white Backlight display, 2-4 linesEasy to read in all working conditions

Dual LED Line/feature keys: Easy to Recognize even across the room

Familiar feature keys for hold, transfer etc.No need to relearn

Feature menu for most important functions:Easy access to e.g. park, forwarding, not requiring many keys.

Visual voice mail: Easy access to Voice mail with clear list of missed calls in the display

Features: Forward ↕Follow Me Here….                                                                    

Select       Back

                                               

Visual Voice      

↓Listen                                      

                                                 

Select       Exit

Page 13: Avaya 1400 Series Digital Telephones New Value Line phones for Avaya IP Office.

© 2009 Avaya Inc. All rights reserved.

Feature Reference OverviewFeatures on IP Office Details 1403 1408 1416 DBM32

Protocol/system Digital 2-wire interface

Speakerphone2-way speakerphone

Microphone type omni-directional omni-directional omni-directional  

Display

Size 2*16 characters 3*24 Characters 4*24 characters noneBacklight white white white  

Adjustable Angle no -wedge stand only Yes, Flip standYes, Flip stand & separate

adjustable display 

Buttons

Adminsterable Feature Keys 3 8 16 32

Feature Key label types Paper with plastic cover Paper with plastic cover Paper with plastic coverPaper with plastic

coverLEDs/Colors on Feature Keys 2 LEDs / 2 colors 2 LEDs / 2 colors 2 LEDs / 2 colors 2 LEDs / 2 colors

Display Soft Keys - Below Display

  3 3  

32-button Modules supported     up to 3 (power supply req.) power supply req.Navigation Cluster (4way and

OK)   

Fixed function Keys

10Hold, Conference, Transfer,

Menu, Redial, Drop, Speaker, Volume Up/Down, Mute

15Hold, Conference, Transfer,

Menu, Redial, Drop, Speaker, Volume Up/Down, Mute,

contacts, Call Log, Headset, Message, Return to phone

screen

15Hold, Conference, Transfer,

Menu, Redial, Drop, Speaker, Volume Up/Down, Mute,

contacts, Call Log, Headset, Message, Return to phone

screen

Headset Supported      

Alerting

Message Waiting Indicator / Visual Alerting  

Secondary Line Alerting Call Waiting tone  

Applications

Feature menu    

Call Log    

Contacts    

System/Company Directory    

Visual Voice Mail    

Push Audio    

Push Text to Top Line    

Color   Black Black Black BlackWall Mountable          

Page 14: Avaya 1400 Series Digital Telephones New Value Line phones for Avaya IP Office.

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