Avaya 1400 Series Digital Telephones New Value Line phones for Avaya IP Office.
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Transcript of Avaya 1400 Series Digital Telephones New Value Line phones for Avaya IP Office.
Avaya 1400 Series Digital Telephones
New Value Line phones for Avaya IP Office
© 2009 Avaya Inc. All rights reserved.
1400 Series PhonesDigital Value-Line
Designed around the needs of the sub-200 market with room to grow
New updated design consistent with the Avaya one-X family of phones
Advanced functionality. Adding long desired features
Easy to use: Combining the best of key-driven phones and “self-service feature menus”
New improved pricing – strategic fit to the IP Office sub-200 market
Add-on product. Not a replacement for the 5400s for the upper market segment that wants paperless phones
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© 2009 Avaya Inc. All rights reserved.
1400 Series ModelsAvaya 1408 Telephone
Avaya 1416 IP Telephone
Avaya 1403 Telephone
• Basic phone for “Walkup” or simple “Everyday” use
• 3 Line appearances• Two-way
Speakerphone• Backlit Display
• A phone for the “Everyday” user with all the deskphone essentials
• 8 Lines / Feature Keys• Two-way Speakerphone• Headset jack• Flip stand for flexible
positioning
• Full-sized phone for “Receptionists” and “Assistants”
• 16 Lines / Feature Keys• Larger backlit display, adjustable viewing angle• Two way Speakerphone• Headset jack• Expandable with three optional 32 button
expansion module• Flip stand for flexible positioning
© 2009 Avaya Inc. All rights reserved.
1400 Series: Highlights
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Graphical White Backlight display, 2-4 linesEasy to read in all working conditions
Dual LED Line/feature keysEasy to Recognize even across the room
Familiar feature keys for hold, transfer etc.No need to relearn
Feature menu for most important functions:Easy access to many capabilities (e.g. park, forwarding) not requiring more keys.
Visual voicemail: Easy access to Voice mail with clear list of missed calls in the display
Features: Forward ↕Follow Me Here….
Select Back
Visual Voice
↓Listen
Select Exit
© 2009 Avaya Inc. All rights reserved.
“I just walk up to a phone in a lobby, store or common area, and require a simple experience.”
Walk Up Everyday
“I work with a number of communications alternatives, and the phone is another tool on my desk that needs to be straight-forward to use for everyday tasks.”
Receptionist/Assistant
“I answer phones and manage calls for many people as a significant part of my job, and need to be fast and efficient in connecting the right callers to the right people.”
Essential
I am constantly on the phone, often handlingmultiple calls, must always be connected and am often mobile. Rich, yet easy to use, communications capabilities are essential to me.”
User Centric DesignBased on user profile research – “designed by and for users”
Examples: Sales Executive, Banker, Lawyer, Project leader
Examples: Customer, Visitor Examples: Engineer, Accountant
Examples: Executive Assistant, Receptionist
© 2009 Avaya Inc. All rights reserved.
Familiar Telephone User InterfaceIdeal for users familiar with other digital phones like PARTNER® or 4400 series
Fixed Feature Keys
Programmable Line/Feature buttons with two color LEDs
Backlit Character Display
B 4091 12:55pm 12/22
a=
Features
•Hold•Conference•Transfer•Drop
•Menu•Contacts•Call Log•Redial
© 2009 Avaya Inc. All rights reserved.
Telephone Navigation Built-in Applications
Navigation Wheel– 4-way navigation plus “OK” button in center
for making selections– Simple access to telephony features, and
built-in applications– Available on the 1408, 1416 models
Phone Menu– Mobile phone like feature menu– Access to:
• Pickup...• Park...• Forward...• Group...• Phone User...• Call Settings...• Voicemail...
– Sub-menus for details
Call Log (main view is consolidated list; Left/Right arrows show Missed / Answered / Outgoing)
– Stored on IP Office for easy hot-desking
Phone menu: Forward options
Conference:
Features: Forward ↕Follow Me Here….
Select Back
Conn: ↓(( Conf 100
0:00:40Select Exit
© 2009 Avaya Inc. All rights reserved.
Telephone Navigation Built-in Applications
Company directory– Access to internal users and groups– Access to external centralized IP Office
directory
Directory Access– Access to personal directory– Access to internal users and groups– Access to external centralized IP Office
directory– User can add/edit/delete entries
Visual Voicemail– Access new/old/saved messages for
personal and hunt group mailboxes.– Next and Previous message.– Fast forward, rewind any many more Voice
Mail features Hot-desking support:
– Contacts, call logs and personal settings are stored on IP Office and will move with user
Phone Menu: Hold
Visual Voice: Start screen
Visual Voice: Listening
Visual Voice ↓Listen
Select Exit
New: 4151 13:01 12/06
Pause Delete More
Call: On Hold ↓ u a= Joanne
601 0:00:40Pickup Features
© 2009 Avaya Inc. All rights reserved.
“I just walk up to a phone in a lobby, store or common area, and require a simple experience.”
Walk Up Profile
Examples: Customer, Visitor
Avaya 1403 Targeted for common areas as well as
everyday users– Lobby’s, break rooms, warehouse,
drop-in cubicles 3 Line appearances, a backlit display,
and 2-way speakerphone Wall mountable Familiar telephone interface – LEDs,
fixed feature keys Ideal for use with e.g. Avaya one-X®
Portal for IP Office; Everyday profile, PC telephony with basic phone
1403
5402 PARTNER 6D
Compare to:
© 2009 Avaya Inc. All rights reserved.
Everyday Profile
“I work with a number of communications alternatives, and the phone is another tool on my desk that needs to be straight-forward to use for everyday tasks.”
Examples: Engineer, Accountant
Avaya 1408 For the casual telephone user with basic
telephony needs– Office clerk, sales person, for small
office or cubicle, retail location Large 3-line graphical display 8 line appearances with LEDs 2-way speakerphone, Navigation cluster IP Office feature menu IP Office Visual Voicemail Supports Headsets
1408
Compare to:
5410 PARTNER 6D/18D
© 2009 Avaya Inc. All rights reserved.
Receptionist/Assistant
“I answer phones and manage calls for many people as a significant part of my job, and need to be fast and efficient in connecting the right callers to the right people.”
Examples: Executive Assistant, Receptionist
Avaya 1416
Designed for receptionists, executive assistant or manager
Supports 16 line appearances / feature keys – each with LEDs
Expandable with up to 3 DBM32 button module.
Easy, “one touch” access to bridged appearances, features
1416
5410/5420 PARTNER 18D/34D
+
Compare to:
© 2009 Avaya Inc. All rights reserved.
1400 Series: Summary
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Graphical white Backlight display, 2-4 linesEasy to read in all working conditions
Dual LED Line/feature keys: Easy to Recognize even across the room
Familiar feature keys for hold, transfer etc.No need to relearn
Feature menu for most important functions:Easy access to e.g. park, forwarding, not requiring many keys.
Visual voice mail: Easy access to Voice mail with clear list of missed calls in the display
Features: Forward ↕Follow Me Here….
Select Back
Visual Voice
↓Listen
Select Exit
© 2009 Avaya Inc. All rights reserved.
Feature Reference OverviewFeatures on IP Office Details 1403 1408 1416 DBM32
Protocol/system Digital 2-wire interface
Speakerphone2-way speakerphone
Microphone type omni-directional omni-directional omni-directional
Display
Size 2*16 characters 3*24 Characters 4*24 characters noneBacklight white white white
Adjustable Angle no -wedge stand only Yes, Flip standYes, Flip stand & separate
adjustable display
Buttons
Adminsterable Feature Keys 3 8 16 32
Feature Key label types Paper with plastic cover Paper with plastic cover Paper with plastic coverPaper with plastic
coverLEDs/Colors on Feature Keys 2 LEDs / 2 colors 2 LEDs / 2 colors 2 LEDs / 2 colors 2 LEDs / 2 colors
Display Soft Keys - Below Display
3 3
32-button Modules supported up to 3 (power supply req.) power supply req.Navigation Cluster (4way and
OK)
Fixed function Keys
10Hold, Conference, Transfer,
Menu, Redial, Drop, Speaker, Volume Up/Down, Mute
15Hold, Conference, Transfer,
Menu, Redial, Drop, Speaker, Volume Up/Down, Mute,
contacts, Call Log, Headset, Message, Return to phone
screen
15Hold, Conference, Transfer,
Menu, Redial, Drop, Speaker, Volume Up/Down, Mute,
contacts, Call Log, Headset, Message, Return to phone
screen
Headset Supported
Alerting
Message Waiting Indicator / Visual Alerting
Secondary Line Alerting Call Waiting tone
Applications
Feature menu
Call Log
Contacts
System/Company Directory
Visual Voice Mail
Push Audio
Push Text to Top Line
Color Black Black Black BlackWall Mountable
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thank you
Name
Phone