Availpro - SoLoMo new distribution trends

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New distribution trends London, Independent Hotel 12 Antoine Buhl, CTO Availpro Lo So Mo

description

Internet encounters several revolutions nowadays which has an impact on hotels distribution - The web is becoming more SOcial - The diversity of search tools (web, tablets and smarrtphones introduces a new LOcal dimension to the search - The boom of the smartphone / mobile search redefines the way the distribution needs to present their offer (conversion funnel, offer…) Independent hotels cannot avoid those massive changes. It’s a new opportunity for them to build a stronger brand awareness and take advantage oOf the new possibilities which arise.

Transcript of Availpro - SoLoMo new distribution trends

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New distribution trendsLondon, Independent Hotel 12Antoine Buhl, CTO Availpro

LoSo Mo

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Lo+local

So+social

Mo+mobile

3 major internet trends are changing the way people search and book hotels:

= New direct booking opportunitiesfor your hotel

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Lo+local

So+social

Mo+mobile

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Social media growth

Internet users now spend more time on Facebook than on Google search…

Facebook reached

1,000,000,000 users

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Google+: The Social Network from Google

• Same basic functionalities as Facebook

• Integration of Google’s research tools

• Integration to local pages

• 100M users

You can create claim your hotel page on Google+ !

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Google Search becomes Social

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The leading players integratesocial networks…

Booking.com: Secret Deals for Fans only

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Social = Recommendation,one of the three keys of online booking

• TripAdvisor is the worldwide leading travel site

• Opinions are integrated in all booking websites (eg: Booking.com)

Description Reviews

Price

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… and social media is expanding all over the web

TripAdvisor integrates Facebook:• Friend recommendations• Sharing opinions with

friends on Facebook…• …opinions which are then

passed on to Tripadvisor.com

+

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Develop direct bookings through Social Media

(more to come…)

DirectClick FacebookBooking Engine

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With Availpro DirectClick, get bookingsdirectly from TripAdvisor

Your booking engine appears

under the “Official website”

namewith a click on

Show Prices

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The Direct Click interface in Availpro

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Availpro DirectClick

• Your booking engine on TripAdvisor– And on several price comparison sites: Kelkoo and Trivago

• Qualified visitors• Visitors can directly book on your booking engine• No distributor commission fee, but based on a Pay Per

Click model.• With a Comprehensive Report

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Develop direct bookings through Social Media

(more to come…)

DirectClick FacebookBooking Engine

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The viral strength of

* Facebook statistics

1 fan 130 friends*

1,260 fans 163 800 friends

…informed for free.

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Your fans are your hotels ambassadors,give them a preferential rate!

Increase recommendationswith a booking engine on Facebook

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The Availpro Facebook Engine

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User must be a fan to access the fan rate

Reward your fans Increase your fan base

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Fan ratefor fans

only

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So+social

=New opportunitiesfor direct bookings

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Lo+local

So+social

Mo+mobile

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« This is a revolution. »

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The first internet terminal will be mobile

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More smartphone internet users than on computer in 2014Morgan Stanley study

Forecasted before the introduction of the iPad…

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2009 2010 2014

A rapid evolution in the market due to very strong competitionApple, Samsung, Sony, HP, HTC, Microsoft

« This is a revolution. »Yes, again.

0

60M

2011

15M

A new terminal: tablets+200M

Number of tablets sold by all of the manufacturers*

*Source : IHS iSuppli - http://www.isuppli.com

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What consequences for the hospitality business?

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Mo+mobile

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Website

Distributors adapt…

iPad app

Mobile site

Mobile app

The Booking.com example

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Website

…Hoteliers also adapt!The hotel La Belle Juliette **** example

Mobile site

Mobile app

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Impact on distribution?

Offers need to be simplified

Smaller screens

Tactile interface

Weaker connectionsLess time for mobile situations

The simplification of offers is becoming a trendin all environments

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Enter the mobile universe

The Availpro Mobile booking engine:• A interface designed for tactile screens• A simplified offer and process• An iPhone, Android, Windows Phone, Blackberry

compatibility• And also:

– Personalized design– Available in 14 languages– Online payment– Complete integration to Availpro

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Lo+local

So+social

Mo+mobile

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Your hotel has a local page on many sites(even if you do not know it…)

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Google Local in Google Maps, Google Search and now Google+

Facebook Places

Yelp: now, on iPhone Maps

Etc.

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Google+ Local : Your local page is becoming increasingly important!

A Google Local page exists for your hotel.Even if you have done nothing…

An overview is displayed in Google Search when the keywords are the name of the hotel.

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Your Google Local page is now Social

Local Pages are now included in Google+

You can merge your Google Local page with your Google+ Page (postcard verification).

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Local is mobile and social

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Google+ Local App for Smartphone• Hotels near me• With ratings from other

users…• …and from my friends on

Google+

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= Improve the local pages of your hotel

• On Google+ Local• On Facebook Places

• An updated website address• An unchanged telephone

number• An accurate localization• Any additional information

that can be added!And if you have time… ;)

A Direct link to your website and your Web & MobileBooking Engines

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The evolution of distribution

So+social

Lo+local

Mo+mobile

new direct booking opportunities

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What can do for youAvailpro provides you with

the most advanced productsfor these new business opportunities

Those hotels already trust us and many more…

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Advanced solutions for all distribution channels

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Want to know more about it?

Meet us after this conference

or

Visit us on our stand: IH56

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Thank you for your attention!

Jennifer Frederiksen Directrice des ventes

[email protected] 01 58 62 58 15

www.facebook.com/availpro +