METHOD TO THE

MADNESS5 payment collection strategies that work

Download the full e-book for more tips and best practices

With payment

responsibility shifting

to consumers, medical

businesses need help

battling bad debt, long

A/R cycles and

reduced revenue.

But where to start?

ASK THE EXPERTS.

Download the complete e-book for

best-practice guidance from

Availity experts, lessons learned

from successful customers and

leading market research.

The revenue cycle starts at

the front desk. Verify

insurance eligibility, educate

patients about financial

responsibility, and invest in a

good payment estimation tool.

Optimize your pre-appointment workflow

The importance of patient statement design

Patients who don’t understand

their bill are unlikely to pay.

Bills should be clear, concise,

correct and patient-friendly.

Like what you’re

reading? Download

the full e-book for

even more tips!

Set expectations early and often

The best opportunity to collect from patients is when they

are standing in front of you. Take time to train your staff on

the best way to approach a variety of payment scenarios.

Convenience makes it easier to pay

Reduce reliance on

paper statements and

bill collectors. Determine

what payment options

make sense for your

business, based on your

patient demographics.

Be aggressive with claim denials and rejections

Less than 50% of denied claims

are reworked and resubmitted.

Help your billing staff identify and

prioritize denied claims according to

the following criteria:

• Does it need to be written off?

• Does it need to be corrected?

• Does it need to be appealed?

BE A HERO.Download the complete

e-book today.