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    ZANTAZ Product Direction

    White Paper

    Autonomys Rich Media Solutionsfor SharePoint

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    Introduction 3

    ImportanceofSupportingRichMediaContentinSharePoint 4

    RichMediaisanInformationAsset 4

    SearchingRichMediaisRequiredbytheLaw 4

    StorageofRichMediaAssetsisLimitedbySQLServer 4

    Autonomy:Pan-EnterpriseSearchforSharePoint 5

    Autonomys Meaning Based Computing Infrastructure 5

    AutonomyWebParts 6

    AutonomyRichMediaTechnology 6

    AdvancedOperations 6

    SpeechAnalytics 7

    TechnologyBehindSpeechAnalytics 8

    Speech-To-Text 8

    LanguageModeling 9

    AcousticModeling 9

    AudioandSpeechProcessing 10

    MultilingualCapability 10

    AutomaticVideoIndexing 10

    DeepVideo Indexing (DVI) AdvancedFeatures 11

    RichMediaArchivingandInformationRiskManagement 11

    RichMediaeDiscovery 12

    Summary 12

    Index

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    AutonomysRichMediaSolutionsforSharePoint 3

    Introduction

    TheexplosionofmultimediausageontheInternethasheraldedadramaticchangeinthewayindividualsexpectto

    interactwithcontent.Usersareincreasinglygettingtheirinformationinmorehuman-friendlyformssuchaspodcasts,VoIP

    recordingsandonlinevideo.

    Asanaturalextensiontothisphenomenon,richmediahasbecomeacriticalinformationresourcefortheenterprise.With

    theavailabilityofcost-effectivestorageoptionsandhigherbandwidth,itisnowfeasiblefortheenterprisetostoreand

    deliverrichmediatousers.GeographicallydistributedenterpriseenvironmentshavemadetechnologiessuchasWebExand

    VoIPcommonpractice.

    Thiswidespreadadoptionhasledtoaproliferationofrichmediacontentasaninformation-richassetfortheenterprise.

    Unfortunately,attemptstoleveragethisimmenseandstrategicresourcehaveoftenfailedbecausemanybusinesseslackthe

    requisitetechnologytounderstandandeffectivelyutilizemultimediacontent.Thecurrentmethodofaddingmetatagsand

    applyingmetadatatomultimediafilesinvolvesconsiderablemanuallaboranddoesnotscale.Consequently,intelligencelies

    dormantincommonresourcessuchasrecordedconferencecalls,meetings,trainingvideosandbroadcastcontent.

    ThegrowthofSharePointasacollaborationandcontentmanagementplatformhasmadeitadefactositeforusersto

    contributeandsearchforenterprisecontent.AlthoughSharePointhousesawealthofenterpriseknowledge,usersare

    unabletounlockitsfullvaluebecauseitdoesnotofferintelligentsearchofrichmediacontent.Recentregulatorychanges

    havealsoplacedincreasingdemandsontheeffectiveretrievalofrichmediafiles.

    Autonomy,agloballeaderininfrastructuresoftwarefortheenterprise,integratestransparentlywithMOSStoenablefull

    multimediasearchandanalysisforunifiedmessaging,informationmanagementandeDiscovery.Thispaperdiscusseshow

    Autonomysmeaning-basedcomputingtechnologytransformsSharePointintoamultimediacontentmanagementsystem.

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    AutonomysRichMediaSolutionsforSharePoint4

    Importance of Supporting Rich Media Content inSharePoint

    Asacontentmanagementtool,SharePointholdsawealthofenterpriseknowledge.Unfortunately,usersareunableto

    accessalargeportionoftheresourcesbecauseSharePointcannotintelligentlymanageorunderstandvideooraudioassets.

    Userscanonlyretrieverichmediabasedonattachedmetadatasuchasthefilenameorinformationonthepageonwhich

    itisembedded.However,allthismetadatamustbemanuallyaddedbyuserssinceSharePointoffersnofunctionalityto

    automateanyoftheprocessesaroundrichmediaindexing.(Whenoneaddsthecomplicationsofmanuallytaggingfiles

    withthenameofthespeaker,theidentityofpeoplewhomayappearonscreen,orevendescribingon-screenaction,one

    beginstorealizetheenormityofthetaskofcategorizingandaddingdescriptiontorichmediacontent.)

    ItiscriticalfortodaysenterprisetoextendSharePointtosearchrichmediafilesaseasilyasdocumentcontentforseveral

    reasons.

    RichMediaisanInformationAssetTheprevalentuseofmultimediatechnologyasameansofcommunicationhasnecessitatedthefindabilityofsuchcontent

    asitholdsawealthofimportantinformation.Employeesareincreasinglyturningtonon-textualcontentsuchasaudio,

    videoandimagesasameansofcontributingknowledge.

    SearchingRichMediaisRequiredbytheLawTherecentamendmentstotheFederalRulesofCivilProcedure(FRCP)formallyrecognizedtheimportanceofalldigital

    content.TheseamendmentsextendedthedefinitionofElectronicallyStoredInformation(ESI)toincludeallformsofdigital

    contentincludingrichmedia/multimedia.Asaresultofthesenewregulations,allUScompaniessubjecttoaneDiscovery

    ordermustbeabletolocateandproducetherelevantcontentquickly,regardlessofitsform,theearlycaseassessment.

    Thus,thetasksassociatedwithfinding,reviewingandproducingrelevantESIintherequestedformisnowafundamental

    requirementofdoingbusinessinorwithcompanieslocatedintheUnitedStates.

    Search of video files is important for training, security, compliance and eDiscovery.

    Search of audio files will increase in importance to address issues of unified

    messaging, digital asset management and e-discovery.

    Gartner, Rich Media, Federation and Conversation are Information Accesss Next Act, July 11, 2008

    StorageofRichMediaAssetsisLimitedbySQLServerSharePointisfundamentallyafilerepositoryandcanstoredigitalassets.However,SharePointnativelystoresallbinaries

    withinSQLServer,whichplacesatwogigabytelimitonanyindividualfile.Despitetheadvancesincompression

    technology,videoandaudiofilesarestillnotoriouslylargeinsize,oftenexceedingthetwogigabyterestriction.Moreover,

    asisoftenthecasewithSharePointdeployments,userswilloftenuploadvariationsofthesamefile,needlesslymultiplying

    storageneeds.Thereforeitisessentialtointegrateatechnologythatcannotonlystoreandsearchlargerichmediafilesbut

    alsoperformadvancedanalyticssuchasde-duplication.

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    AutonomysRichMediaSolutionsforSharePoint 5

    Autonomy: Pan-Enterprise Search for SharePoint

    Autonomystechnologyenablesorganizationstohaveasinglepointofkeywordandconceptualsearchforallenterprise

    information,acrossoperatingsystemsanddisparatedatarepositories,fromwithinSharePoint.Autonomyshighlyscalable

    frameworkisintegratedintoMicrosoftshostedenvironmentforthecompanyslargestSharePointcustomers.Autonomyis

    currentlyusedintheworldslargestSharePointretrievalproject,whichconsistsof400,000users,25,000sitesandover

    onebilliondocuments.

    Autonomys Meaning Based ComputingInfrastructure

    AttheheartofAutonomystechnologyliestheIntelligentData

    OperatingLayer(IDOL)Server.Usingcomplexpattern-matching

    algorithmsandprobabilisticmodeling,IDOLformsaconceptualand

    contextualunderstandingofallcontentinanenterprise,indexingand

    automaticallyanalyzinganypieceofinformationfromover1,000

    differentcontentformatsandevenpeopleasdatasets.Forthe

    heterogeneousenterprisethatholdsSharePointasjustonesourceof

    data,Autonomysmatureconnectorframework(supportingover400

    repositories)enablessearchacrosstheentireenterprisecorpusfrom

    theSharePointinterface,allowingforanunprecedentedviewofthe

    organizationsinformationassetsaswellasforfullyFRCP-compliant

    search.

    IDOLservesastheunderlyingplatformforallofAutonomys

    InformationRiskManagement(IRM)modules.Thisintegrated

    architectureunifyingenterprisesearch,informationgovernanceand

    eDiscovery,affordsanumberofsignificantbenefits.Alongwith

    significantlylowerinstallationandmaintenancecosts,organizations

    eliminatetherisksandexcessivecostsassociatedwithhandingoff

    clientdatabetweenvendors.Theyalsobenefitfromarepeatableand

    cross-functionalbusinessprocessforeDiscovery.

    BuiltonaServiceOrientedArchitecture(SOA),IDOLsflexible,modular

    designenablesenterprisestomatchitsbenefitstotheorganizations

    needs.

    Highlights

    Forms a conceptual and contextual

    understanding of all information in the

    enterprise

    Connects to over 400 content repositories

    and supports over 1000 file formats,

    including rich media

    Enables single point of search for all

    enterprise information from within

    SharePoint

    Offers more than 500 advanced

    functions, including automatic clustering,

    hyperlinking, expertise location and

    implicit profiling, as SharePoint web parts

    Search rich media as easily as document

    content

    Combines phoneme analysis with

    conceptual understanding for the most

    accurate speech analytics

    Provides audio archiving that can also

    be indexed and searched by the same

    platform

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    AutonomysRichMediaSolutionsforSharePoint6

    AutonomyWebPartsAutonomysIDOLServerprovidesacomprehensive,scalableinformationprocessingplatform,withover500advanced

    functionsfromwhichtheenterprisecanchoosetointerfaceasSharePointWebparts.

    TheAutonomysolutionsdiscussedinthispaperareallavailableindividuallyorinpackagesaseasy-to-install,out-of-the-box

    Webparts.

    AutonomyRichMediaTechnologyAutonomyprovidesacompleteproprietaryplatformthatiswhollydataagnosticandcompatiblewithrichmediaformatsvia

    broadcast,videoconferencing,VoIP,CCTVandamultitudeofothernear-ubiquitoustechnologies.Traditionalmethodsof

    searchingrichmediainvolvemanuallysiftingthroughhoursofcontentinordertoapplymetatagsdenotingtheconceptual

    orientationofthecontent.IDOLintegratesallrichmediaassets,automatesthekeyprocessingoperationsandenables

    organizationstomanageandmanipulatemultimediaaseasilyastext.Retrievalisbasedonanapproachthatanalyzesthe

    incorporatedaudiostreamtogetherwithimagerecognitiontechnologyratherthanontheoutputofaflawedtranscriptor

    impreciselyapplieddatalabels.

    AdvancedOperations

    IDOLprovidesanabundanceofadvancedoperationstobeperformedonrichmediaasitdoesondocuments,suchasautomatichyperlinking,automaticcategorizationandde-duplication.Forinstance,whenasearchisperformed,IDOLwill

    returnallconceptuallyrelateddocumentsofvaryingformatsinoneconsolidatedlist(orseparatedifdesired).Richmedia

    fileswillbetreatedinthesamewayastextualcontent.Whenarichmediafileisselectedforviewing/listening,linksto

    files(ofvaryingformats)thatareconceptuallyrelatedtothatselectedrichmediafilewillbedisplayedforfurtheranalysis.

    SinceIDOLformsaconceptualunderstandingofrichmediafiles,itisabletodistinguishbetweensimilarlytaggedfilesand

    appropriatelyapplyde-duplicationorcategorization.

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    AutonomysRichMediaSolutionsforSharePoint 7

    SpeechAnalyticsAutonomysspeaker-independenttechnology,basedonsuperior

    speechprocessingalgorithms,enablesliveorrecordedspeechtobe

    manipulated,edited,searched,andhyperlinkedasfreelyastext.Italso

    developsawiderangeofspeechprocessingtechnologies,fromaudio

    segmentationandidentificationtoreal-timespeechrecognitionand

    understandingfrombroadcastmediaandtelephony.Everyrecorded

    voicetransaction,aswellaseveryelementwithinthoserecordings,

    becomeseasilysearchable.Byautomatingformerlymanualdata

    miningprocesses,IDOLrepresentsamajorenhancementinmany

    practicalareas,suchascontactcenterqualitycontrol.

    Thislanguageindependentcoretechnologyiscustomizedtothe

    specificlanguageandvocabularyrequiredbytheuser,usingspecialist

    LanguagePacks,deliveringdramaticallymorereliablerecognition

    formultipleapplications.Autonomysupportsavirtuallyunlimited

    vocabularysizeforanunrivalledrangeofsingleandmulti-byte

    languages,includingthosetraditionallyconsideredmoresensitiveand

    problematic,suchasArabic,RussianandJapanese.Alltrainingisdone

    automatically,usingmillionsofhoursofmaterial,deliveringstate-of-

    the-artaccuracywhilesignificantlyreducingcosts.

    Thetechnologysextensivevocabularyspeechsystemsucceedsfor

    anyaccentandrapidityofspeech.Italsoprovidesvariousadapters

    toaccommodateaudioencodingsacrossagamutofqualityand

    compressionschemes,andofferstheflexibilityofalanguagemodelthatcanbetailoredtoindustryjargon.

    Inaddition,Autonomyincludesadvancedaudioprocessingcapabilitiessuchasspeakerandaudiosegmentation,speaker

    recognitionandclassification,audio/textsynchronization,andsoundandmusicanalysis.Theseuniquecapabilitiescan

    becombinedwithotherIDOLfunctionalitytoensureunrivalledaccuracyinretrievingandprocessingvideoandaudio

    data.BycombiningcomplexmathematicalmodelsofnaturallanguageanalysiswithIDOLsmeaning-basedtechnology,

    Autonomyprovidesaccurate,content-basedretrievalofinformation.Whilelegacyphoneticapproachesmerelyusekeywords

    andcannotcontendwithvariantexpressionsofanidea,IDOLunderstandsthelanguagebehindthespokenwords,even

    distinguishinghomophonesandphrases.Forinstance,IDOLwouldnotbeensnaredbythefollowinggaffethattypifies

    technologiesdependentsolelyonphonemeprocessing:

    The oil spill will recognize speech

    The computer will wreck a nice beach

    Autonomyuniquelysupportsconceptualmatch,soiftheaudiocontainedthephraseUniversityofCambridge,thesearch

    wouldincludethetermCambridgeUniversity.Again,legacyphoneticsearchwouldfailinthisscenario.

    SharePointuserscansearchrichmedia

    aseasilyastextbyintegratingwithIDOL,

    whichenables:

    Retrieval of information according to

    its meaning, thereby distinguishing

    homophones

    Use of both phonetic and conceptual

    approaches to offer unique high-level

    functions

    Audio, video, email and chat to be indexed

    and searched alongside other data formats

    Unrivalled accuracy by understanding

    words in context

    Speaker and audio segmentation, speaker

    recognition and classification, and audio/

    text synchronization

    Automatic capture, encoding and indexing

    of video and audio content

    Automatic generation of metadatano

    need for manual tagging

    3-D facial recognition

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    AutonomysRichMediaSolutionsforSharePoint8

    Autonomyalsounderstandshowcontextcanalterthemeaningofwords.PresentedwithanewsstoryinvolvingtheWhite

    House,forinstance,AutonomytechnologywouldpredictthewordBushislikelytofollowGeorge,andwouldaggregate

    informationundertheassumptionthatBushreferstoapersonandnotaplant.

    TechnologyBehindSpeechAnalyticsWhereaslegacytechnologiesseekonlytomatchsounds,Autonomyusessophisticatedmathematicaltechniquesto

    identifyandunderstandtheconceptualrelationsbetweenwordsthatdeterminetheirmeaning.Autonomycombinesboth

    phoneticandconceptualmethodstodisambiguatethelimitationsinherentinkeywordandphonemematchingapproaches,

    combiningdramaticallymoreaccuratelanguagerecognitionwithpowerfulinformationretrieval.

    Autonomysapproachtakesintoaccountthevariable,complexandfundamentallyhumanaspectsoflanguagethat

    simplisticphoneticapproachescannotaccommodate.

    SomeoftheuniquebenefitsprovidedbyAutonomysspeechanalyticstechnologyinclude:

    Retrieves information according to its meaning, not just sound matchingOffers unrivalled scalability for high-level deployments

    Combines phonetic and conceptual approaches to offer unique high-level functions

    Allows audio and video to be indexed and searched as easily as text

    Understands words in context for unrivalled accuracy

    Patented search technology drastically reduces CPU and memory requirements

    Automatic customization via additional text material

    Fixed-latency real-time mode for media monitoring operations

    Speech-To-TextAutonomysspeech-to-texttechnologyusespowerfulstatisticalalgorithmstocreatealanguage-independentmathematical

    modelofspeech:

    Word Spotting

    Advantage

    Disadvantage

    Phonetic Index Language ModelSelf-learning

    Language ModelConceptual andLegacy Methods

    Earliest Method Latest Method

    Simple, lowcomputation, usefulfor IVR

    Autonomy offers all methods and has developed these systems originally for use in the UK and US Intelligence community.

    Cannot handle silencein conversationalspeech>fails

    Limited predefinedkeywords spotted

    Find arbitrary word,low computation

    Accurate, flexible, canfind arbitrary word,phrase, etc.

    Very accurate, flexible,can find arbitrary word,learns new words usageautomatically, no helpfor dictionary set-up

    Can find ideasirrespective of wordsused

    Many misidentifiedwords, sometimesappears within otherwords (catis incatastrophe)

    Sensitive to noise,bandwidth, accent - asphonemes are different

    Needs dictionary andpre-defined languagemodel set-up

    Higher computationalload than word spottingand simple languagemodel

    None relative toprevious models

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    AutonomysRichMediaSolutionsforSharePoint 9

    P(W) is the probability of word string W the Language Model

    P(A/W) is the probability of an acoustic sequence A given W the Acoustic Model

    BycombiningthesemodelsandusingBayesprinciples,AutonomyidentifiesthewordstringWashavingthehighest

    probabilitygiventheacousticsequence:

    Thismodelprovidestheprobabilityofawordsequenceoccurringandthestatisticalrelationshipsbetweenwordsthatdeterminetheirmeaning.

    AutonomythenoffersLanguagePacksthattailorthislanguage-independentcoretechnologytospecificcustomer

    requirementsandensurethesystemoperatesatoptimumefficiencywithinanyspecificenvironment.Thisincludesan

    AcousticandLanguageModelandapronunciationdictionary.

    LanguageModelingAutonomyusesalargetextcorpora,includinghundredsofmillionsofwords,totrainthesystemandrefineitsaccuracy

    accordingtothespecificrequirementsofcustomers.Thisensuresthesystemisabletodeterminetheprobablemeaningof

    anyhomophoneorpoorlyarticulatedwordaccordingtoitscontext:

    Can I help you? vs. Can eye help you?

    Thelanguagemodelrefinestheaccuracyofthesystemwithinagivencontext,whilethetrainingtextgeneratesallrequired

    pronunciationsanddeterminesthewordsthatcanberecognized.Thisincludesspecificvocabularysuchasmedical,

    financialormilitary,aswellastopicinformation,colloquialismsandcompanyspecificwordssuchasproductnames.

    Forexample:

    Release Language Model:

    Sleeping is foremost a podium at how a dormitory that hit him again keep a high grade in his color index the

    Forbidden Forest in the grounds and especially Goodrich the most popular sport in the woods of the world

    Language Model customized using text from Harry Potter novels:

    Sleeping his four poster bed in the tower dormitory visiting the gamekeeper Hagrid in his cupboard next to the

    Forbidden Forest in the grounds and especially Quiddich the most popular sport in the wizarding world

    Harry Potter specific words added:

    Hagrid, Quiddich, wizarding

    AcousticModelingTheLanguagePackalsoincludesanAcousticModelthatpatternsthesoundsthatcompriseaspokenlanguage.This

    modelcustomizesthesystemaccordingtothecontextthatthetechnologywillbeused,suchasforbroadcastmonitoringor

    telephony,extractingenergyatdifferentfrequenciesaccordingtoaudioformat.Complexstatisticaltechniquesmodelboth

    thesoundsandaudiocharacteristicsoftheaudiofeedtocreatestate-of-theartmodelsforco-articulation:

    could you -> cud ju

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    AutonomysRichMediaSolutionsforSharePoint10

    Audio&SpeechProcessingAutonomyalsoprovidesadvancedspeechprocessingtechnology(i.e.speakerandaudiosegmentation,classificationand

    audio/textsynchronization),whichallows:

    Generation of real-time transcriptions of audio streams

    Automatic addition of timing to transcriptions

    Subtitle and audio book applications

    Theseadvancedcapabilities,whenintegratedintoAutonomysrichmediaandcustomerrelationsmanagementapplications,

    offerusersanunrivalledlevelofaccuracyinretrieving,categorizingandprocessingaudioandvideodata.

    MultilingualCapabilityAwiderangeoflanguagesarefullysupportedbyAutonomy,includingthosewhichrequiremulti-byteencodingcapabilities,

    suchasArabic,MandarinChineseandRussian,aswellassingle-byteEuropeanlanguagessuchasEnglish,Frenchand

    Spanish.Autonomysupportsbothsingle-byteandmulti-bytelanguages,andistheonlytechnologyonthemarketthat

    allowsuserstosearchforeignmultimediaintheirnativelanguage.Forexample,thecontentofArabicbroadcaststreams

    canbesearchedinEnglishandthecontentfullyunderstood.

    AutomaticVideoIndexingAutonomyautomaticallyextractsinformationfromwithinthevideofileitselfratherthanrelyingonhumandefinedmetatags,

    whicharebytheirverynaturesubjectiveandlimitedinscope.Autonomycanextractacomprehensiverangeofdatafrom

    multimediaincludingafulltranscriptoftheaudiostream,on-screencharacterrecognition,keyframes,facialrecognition

    andspeakerinformation,allofwhichislinkedtotheoriginalvideofile,allowinguserstolocatecontentwithpinpoint

    accuracy.

    Autonomyprovidesuserswithanunrivalledrangeofvideoanalysistoolssuchasscenedetection,findsimilarfunctions

    andconceptualanalysis.Inaddition,videocontentcanbeautomaticallycross-referencedwithanyotherformofinformation

    suchasPowerPointpresentations,worddocumentsorWebpages.Inthisway,Autonomyensuresthatrichmediais

    immediatelyfullysearchableandaccessiblebyanyuser.

    Automatically capture, encode and index television, video and audio content

    Automatically generate metadatano need for manual tagging

    Automatically cross-reference multimedia with any other form of information

    Autonomyoffersrichmediacontentmanagementwithitsadvancedarchivalsystemthatstores,categorizes,manages,

    retrieves,anddistributesmultimediacontent.Inadditiontoindexingandperforminganalysis,itcanautomaticallyclipand

    segmentpartsofthevideousingconceptualintersection.Autonomyalsosupportsthecreationoflive,interactiveWebcasts

    andon-demandarchivedWebcastevents.Itcombinesstreamingaudioandvideowithslides,documents,Q&A,andpolls

    forafullinteractiveexperience,allwithasimpleinterface.

    Autonomycanalsoanalyzeanimageandautomaticallyshowimagessimilartotheoneselected.Automaticimage

    associationisidealforsuchapplicationsaspicturelibrariesandimagearchives,investigations,andresearch.

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    DeepVideoIndexing(DVI)AdvancedFeaturesDVIuniquelytacklesthechallengeofassetidentificationandmanagementthroughitsuseofacascadeapplication

    methodthatlayerstechnologyanalyticsincreatingauniquefingerprintforallvideoassets.Thisfingerprintisaflexible

    representationoftheassetwhosecharacteristicscanbeextractedorcanbeusedtodeterminesimilaritiesbetweenassets.

    Duetothisunique,flexiblemodeofassetrepresentationwithintheIDOLconceptualindex,manyofthechallengesthat

    traditionallyplaguethevideomediumareovercome.Suchissuesassphericaldistortion,artifactsfromlowresolution,

    transcoding,screeninclusion(i.e.assetswithinassets),audiodistortionsandaudiomismatching(e.g.translations,

    misalignment)donotaffecttheintegrityoftherepresentation.

    Openlyconfigurable,theDVIfunctionalityusesnumerousproprietaryapproachesinaconfigurablelatticewhichcanbe

    weighedwithintheDVIfingerprintasseparateentitiesorasawholeunit.Thesetechnologicalapproachesinclude:

    Texture trajectory analysis

    Advanced OCR

    Spectrum trajectory analysis

    Advanced scene analysis

    RichMediaArchiving&InformationRiskManagementWithIDOLSpeechtechnology,customerscanarchiveallformsofrichmedia,includingallrecordedphoneconversations,

    andeffectivelyprocessandanalyzethatdataforregulatorycomplianceaswellasriskmanagementandqualitymonitoring.

    Telephonerecordingorvoicelogging,firstusedbycallcentersisnowbeingusedbymanyenterprisesfortechnical,costs,

    andriskmanagementpurposes.Anelectronicallystoredcopyofphoneconversationsprovidesevidencethatthecompany

    adherestoindustryandgovernmentalregulations.

    Theprimarymethodformanaging recordingsistoleavethefilesin placeonthesourcesystememail orVoIP.This

    methodologyresultsinanumberofissuesincluding:exponentialstoragecosts,performancedegradationofthesource

    systemandlegalsearchfunctions,deletedorlostrecordsanddifficultandtime-consumingeDiscoveryandauditprocesses.Companiesattemptingtooffloadaudiofilestolow-coststoragesystemsoftenfindtheyhavenocost-effective

    methodofcategorizing,searchingorrespondingtoaneDiscoveryorauditrequestontheorphanedcontent.Thedata

    mustbereviewedandtaggedmanuallyfilebyfile,withinevitablereprocessingasthemetadataandrecordsmanagement

    requirementsevolve.Thistime-consuming,error-proneandexpensivemethodisnotscalable.

    Autonomysarchivingfamilyofproductsprovidesfullyintegratedarchiving,compliancemonitoringandeDiscoveryofaudio,

    video,andtextfilesfromover400contentsourcesincludingemailservers,phonesystemsandcontentmanagement

    systemssuchasSharePoint.Theunifiedplatformaddressesallrequirementsformanagingmultiplecontentformatsfrom

    multiplesystems.Theserequirementsincludetransparency,automaticclassificationandcategorization,rapidlegalsearch

    andretrievalbasedonmetadataandtheactualcontentofthefileincludingthecontentofaudiofiles.Thereal-timepolicy

    managementcapabilitiesprovidegranularcontrolovermanagementofcalls.Thedispositionofcallsisfullyconfigurable,

    spanningsourcepolicies,calendarpolicies,archivingandroutingpolicies,andcorporaterecordsmanagementpolicies.For

    exampleallaudiorecordingsfortheseniormanagementteamareroutedforlong-termarchive,whilehelpdeskcallsare

    managedinlocalstoragefor90daysandthenaredeletedunlessalegalholdisapplied.

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    AutonomysRichMediaSolutionsforSharePoint12

    TheAutonomysolutionusesastubbingmechanismthatremovesthelocalcopyofthefilereducingtheloadonthesource

    system,whileprovidingtheenduserfullaccesstotherecordingevenwhenoffline.Thearchivedcopyoftherecording

    isprocessedbytheIDOLspeech-to-texttechnology,creatinganindexofthecontentinthefileinadditiontoarichsetof

    automaticallycreatedmetadatainformation.

    RichMediaeDiscoveryIDOLsadvancedspeechanalyticseliminatestheneedtomanuallyreviewallcontent.Investigatorsnowhavetheabilityto

    combinesearchphraseswithIDOLmetadatasuchasdate,speaker,inbound/outbound,durationandemotiontoquickly

    cullthemostlikelycontentforfurtherprocessing.Awiderangeofvisualizationtoolshelpinvestigatorscategorizecallsand

    lookforunexpectedpatternsofactivity.Theinvestigatormayflagcallsforindividualreview,drillingintothecontentusing

    ad-hocsearchingtolookforspecificwordswithintherecordingorforacompletereviewforrelevancyorprivilegetagging.

    Summary

    Traditionally,multimediacontenthasbeenconsideredanunwieldyresource,requiringconsiderableman-hourstoextracttangiblebenefitsandreturns.Asaconsequencethemajorityoforganizationshavefailedtoutilizethevaluableintelligence

    containedwithinresourcessuchasrecordedmeetings,trainingvideosandbroadcastcontent.

    AutonomysadvancedrichmediatechnologyenablesSharePointuserstotakefulladvantageoftherichesofinformation

    thatresidesintheircontentmanagementsystem.Byautomatingmanyofthekeyprocessespreviouslyperformedmanually,

    AutonomyallowsSharePointtobecomeatruemultimediacontentmanagementportal.

    Autonomys products bring order to information chaos, but in an economic and user

    responsive way.

    Kevin Phillips, BAE Systems

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    The information contained in this document represents the current opinion as of the date of publication of Autonomy Systems Ltd.regarding the issues discussed. Autonomy's opinion is based upon our review of competitor product information publicly available as

    of the date of this document.

    Because Autonomy must respond to changing market conditions, it should not be interpreted to be commitment on the part ofAutonomy, and Autonomy cannot attest to the accuracy of any information presented after the date of publication.

    This document is for informational purposes only; Autonomy is not making warranties, express or implied, in this document.

    (Autonomy Inc. and Autonomy Systems Limited are both subsidiaries of Autonomy

    Corporation plc.)