Automotive Repair Service.
Transcript of Automotive Repair Service.
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Automotive Repair Service
Business PlanThis document contains an actual business plan licensed by Nova Development toinclude with its Business Plan Writer Deluxe Software.
We have provided you with this plan to give you ideas for topics you might wishto cover in a business plan for your specific industry or type of business.
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1.0 Non-disclosure AgreementCOPY NUMBER ______________
Automotive Repair Service's business plan is confidential, containing information proprietary toAutomotive Repair Service. None of the information contained in this plan may be reproducedor disclosed to any person under any circumstances without express written permission of Automotive Repair Service. I have accepted and will protect the confidentiality of this businessplan.
_________________________________________Recipients signature
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Non-disclosure Agreement Page 1
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2.0 Executive SummaryThe need for a full service automotive center with competent and trusting mechanics is always there.Chuck Liepshur and Rich Rudy have built, and are still accumulating, a clientele that has followedthem from location to location through promotions and careers. These clients are loyal and willcontinue to follow LR Automotive, when we move to our new location.
With advertising in local newspapers, mailers and handbills, business should increase by a margin of 10% annually. People are always looking for an honest auto repair facility which is committed tocustomer service, reliability and promptness. By being fully committed to our clients, our customerbase will increase and will provide a stable ground for our business to grow.
Our company will be offering two products: the first being automotive service which will generate agross profit margin of 60% on average. This will include bumper-to-bumper service on cars andlight trucks, i.e. brakes, computer diagnosis, suspension, exhaust and electrical. The sale of tires will
provide a 20% profit margin, but will also help us sell service such as front-end parts and front- endalignments as needed. The only time our services will be performed is when and if they are neededor they are recommended on the O.E. manufacturer's maintenance schedule. Service should provide90% of the total sales with tire sales making up the remaining 10%.
The parts and products we will use will also help in our appeal to customers. We will use top of theline, name brand parts such as Auto-X, Reman, and Xilco. Customers always look for a well- knownbrand name when deciding where to take their vehicle.
Counterfeit parts will never be used at LR Automotive.
Last, but not least, warranties also help when customers are deciding where to get their work done.
Our warranties will meet or exceed industry standards.
Our target customers are the owners of auto and light trucks. This area of service is always growing.Automobiles are being kept an average of 3-5 years and each vehicle requires servicing an averageof 2.7 times per year.
As new vehicle prices increase, consumers are inclined to maintain and service their vehicles forlonger periods of time. As a result of this trend, the service business will continue to grow.
Our competition will consist of auto dealerships, larger tire and service chains and gas stations withservice departments. These are very successful because they are well-known and offer a widevariety of services. The weakness of these companies will be our advantage. These weaknesses
include the need to keep the cars several days to finish work. LR Automotive will make every effortto finish jobs the same day. Also, dealerships tend to distance themselves from their clients, refusingto take the time to educate the customer about their problems. Our employees will take the time topoint out our customers’ vehicle problems and discuss all the possible solutions explaining theadvantages and disadvantages of each. We are also going to treat our customers as we would like tobe treated, spending time with each one so they know they’re not just a number to our business.Follow-up calls to ensure satisfaction will also be made after we have completed the work.Our customers will be made up of our existing clientele, along with a new customer base which we
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Executive Summary Page 2
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will gain through advertising. Through our satisfied customers, word will spread that LR is theautomotive repair shop that customers can trust, which will increase our customer base. Thesecustomers will remain satisfied because they will be happy with our service, prices and theatmosphere we provide.
2.1 MilestonesTask Resp. Start End Cost
First Milestone 1/1/2000 12/31/2000 $0
Totals 1/1/2000 12/31/2000 $0
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2.2 Revenue/Income per Employee
Revenue & Pre-Tax Income per Employee
Revenue
Pre-Tax
$$$
0
0
0
1
1
1
2002 2003 2004 2005 2006
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3.0 Parts & LaborWe will use only quality parts, which will be readily available in our stock or via our local partssupplier. When we service autos, we will never take short cuts and will never substitute quality inorder to obtain a lower price. Our parts warranties will reflect those of the manufacturer.
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Parts & Labor Page 5
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4.0 WarrantiesOur labor warranties will be as follows:
• Brakes - Standard brake job - 1 year or 12,000 miles-Brake overhaul - 2 years or 24,000 miles
• Shocks - 1 year or 12,000 miles
• Struts - 3 years or 36,000 miles
• Suspension parts - 1 year or 12,000 miles
• Belts - 1 year or 12,000 miles
• Exhaust - 1 year or 12,000 miles
• Alternator/Starter - 6 months or 6,000 miles
• Alignment - 6 months or 6,000 miles
• Water pump - 1 year or 12,000 miles
• All other warranties - 90 days or 4,000 miles
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5.0 Community ActivityWe plan on being a visible part of the community in which we are based. We will join communitygroups and participate in local activities in order to understand community needs. As a result of ourvisibility, we will get to know the local patrons and that will help LR’s business to grow within thecommunity.
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6.0 OrganizationWe plan on working on 6 cars per day when LR first opens. Our labor force will include twocertified technicians and one salesperson. Every employee in our establishment will beknowledgeable in the auto service area. As our business grows and becomes more profitable, wewill add trained personnel to ensure the best service available.
1. To provide an atmosphere where the consumer feels confident about his/herpurchase(s) and relationships with LR’s service employees.2. Being honest and sincere with the clientele.3. Being community oriented.4. To create a place where customers feel good about recommending LR to friends orrelatives for their auto concerns.5. To provide a comfortable living for ourselves and our employees.6. To provide a healthy work environment where our employees enjoy coming to work
each day.7. To provide benefits for ourselves, our employees and families (i.e. 401K plans, healthand dental plans).8. Our goal is to keep our employees long term by treating them as we wouldwish to be treated ourselves.
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Organization Page 8
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7.0 Job Description
7.1 Co-President
OBJECTIVE
To ensure survival and growth of LR Automotive Service and control the operation.
Functions
1. Act as a team leader, making sure that LR team stays on track.2. Establish and implement company policy, performance standards, policy andprocedures.3. Establish and implement employee controls - feedback based on performancestandards, indicators, goals, etc.
4. Financial planning and controlsa. Paying invoicesb. Bankingc. Accounting systemsd. Sales and expensese. Assets and liabilities5. Buying and inventory control6. Advertising and promotion7. Reconcile statements8. Planning (long and short range)9. Answer customer complaints
10. Maintain:a. The spark to imagineb. The daring to innovatec. The discipline to pland. The skill to doe. The will to achievef. The commitment to be responsibleg. The leadership to motivate11. Scheduling, merchandise store, maintain paper flow, housekeeping and equipment
maintenance.12. Parts room and warehouse organization.13. Business development, fleet accounts and national accounts.
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7.2 Salesperson
OBJECTIVE
Take care of customers that come in the door, and relieve Co-Presidents of detail work.
Functions1. Completing work orders and calling customers when job is done.2. All other paper work, i.e. filing work orders daily, inventory management, mailinginvoices, PIPT’s filing emissions certificates, getting invoice numbers on parts bills and clearpending documents.3. Housekeeping - keeping counters clean, displays and vending machines dusted,customer waiting area clean daily, empty waste baskets, rest room detail.4. Supplies - invoices, sales slips, cash receipts, paper towels, keep sufficient change incash drawer.5. Special assignments as directed by Co-Presidents.
6. Keep all display materials current, window signs, ad boards, manufacturer rebatesand promotions.
7.3 Mechanic
OBJECTIVE
Meet or exceed assigned daily objective. Maximize productivity per hour worked. Get quality work done in the shortest amount of time possible.
Function1. Get quality work done, fast.
2. Safety check all cars worked on.3. Add-on sales, direct contact with customer, both face to face and on the phone.4. Housekeeping.5. Equipment maintenance.6. Assist in organizing warehouse and parts room.
BUSINESS PLANS HANDBOOK© 1997 Gale Group
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7.4 Personnel Count2002 2003 2004 2005 2006
Engineering/Development
Management
Non-management
Production/Service Delivery
Management
Non-management
Marketing
Management
Non-management
Sales
Management
Non-management
Customer Support
Management
Non-management
General & Administrative
Management
Non-management
Other
Management
Non-management
Total Personnel 0 0 0 0 0
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7.5 Description
Type of Customer
Percent ofTotal
0.00%
20.00%
40.00%
60.00%
80.00%
100.00%
Individuals Mid-Size Bus. Religious Other
Small Business Large Business Government
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8.0 Financial Projections
8.1 Start-up CostOffice Equipment
Alarm Equipment
Cash Register
Coffee Machine
Deposit for Oxygen Tank
Fax Machine
Fire Extinguishers
Incorporation
Initial Supplies
Office Furniture
Phone Lines (installation)
Phone System (4 lines)
Safe
Showroom FurnitureSignage
Sub-total
Shop Equipment
2 Post Lift
4 Post Lift
Air Compressor
Alignment Machine
Anti-freeze Drum Cradle
Arbor Press
Battery Charger
Bearing Packer
Catch Pan
Drain Pan
Exhaust Analyzer
Exhaust Hoses
Lab Scope
Lift Installation Labor
Mitchel On-Demand
Oil Dispensor
Parts Washer
R12 Air Conditioning Machine
R134 Air Conditioning Machine
Rolling Lift
Strut Compressor
Tall Jack Stand
Tire BalancerTire Machine
Tire Spreader
Tire Tank
Trans Jack
Volt Amp Tester
Waste Oil Tank
Welding Tank
Sub-total
Total Start-Up Cost
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8.2 Year One Income/ExpenseJUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN TOTAL
Revenue:
Product/Service sales 0
Maintenance 0
Consulting Services 0
Royalties 0
Interest 0
Other 0
Cust. Dep./Sale of Assets 0 0 0 0 0 0 0 0 0 0 0 0 0
Total revenue $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Expenses:
Cost of goods sold
Management Salaries 0
Non-management Salaries 0
Production Expenses 0
Other 0
Gross margin $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Management Salaries 0
Non-management Salaries 0
Operating Expenses 0
Bad debt 0
Contributions 0
Depreciation 0 0 0 0 0 0 0 0 0 0 0 0 0
Loan Payment Interest 0 0 0 0 0 0 0 0 0 0 0 0 0
Other 0
Total Operating Expenses $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Pre-Tax ($) $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Pre-Tax (%) 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%
Fed. Tax Provision 0Dividends 0
Net Profit $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
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8.3 Year Two Income/ExpenseQ1 Q2 Q3 Q4 Total
Revenue:
Product/service sales 0
Maintenance 0Consulting Services 0
Royalties 0
Interest 0
Other 0
Cust. Dep./Sale of Assets 0 0 0 0 0
Total revenue $0 $0 $0 $0 $0
Expenses:
Cost of goods sold
Management Salaries 0
Non-management Salaries 0
Production Expenses 0
Other 0
Gross margin $0 $0 $0 $0 $0
Management Salaries 0
Non-management Salaries 0
Operating Expenses 0
Bad debt 0
Contributions 0
Depreciation 0 0 0 0 0
Loan Payment Interest 0 0 0 0 0
0
Other 0
Total Operating Expenses $0 $0 $0 $0 $0
Pre-Tax ($) $0 $0 $0 $0 $0
Pre-Tax (%) 0.00% 0.00% 0.00% 0.00% 0.00%
Fed. Tax Provision 0
Dividends 0
Net Profit $0 $0 $0 $0 $0
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8.4 Five Year Income/Expense2002 2003 2004 2005 2006
Revenue:
Product/service sales 0 0
Maintenance 0 0Consulting Services 0 0
Royalties 0 0
Interest 0 0
Other 0 0
Cust. Dep./Sale of Assets 0 0 0 0 0
Total revenue $0 $0 $0 $0 $0
Expenses:
Cost of Goods Sold
Management Salaries 0 0
Non-management Salaries 0 0
Production Expenses 0 0
Other 0 0
Gross margin $0 $0 $0 $0 $0
Management Salaries 0 0
Non-management Salaries 0 0
Operating Expenses 0 0
Bad debt 0 0
Contributions 0 0
Depreciation 0 0 0 0 0
Loan Payment Interest 0 0 0 0 0
Other 0 0
Total Operating Expenses $0 $0 $0 $0 $0
Pre-Tax Income $0 $0 $0 $0 $0
Pre-Tax (%) 0.00% 0.00% 0.00% 0.00% 0.00%
Fedl Tax Provision 0 0 0 0 0
Dividends 0 0
Net Profit $0 $0 $0 $0 $0
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8.5 Year One Cash FlowJUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN TOTAL
Source of Funds
Beginning cash 0 0 0 0 0 0 0 0 0 0 0 0 0
Sales/Svcs Income 0 0 0 0 0 0 0 0 0 0 0 0 0
Sale of Assets 0 0 0 0 0 0 0 0 0 0 0 0 0
Customer deposits 0 0 0 0 0 0 0 0 0 0 0 0 0
Loans 0 0 0 0 0 0 0 0 0 0 0 0 0
Contributed Capital 0 0 0 0 0 0 0 0 0 0 0 0 0
Available Cash $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Use of Funds
Salaries 0 0 0 0 0 0 0 0 0 0 0 0 0
Other oper. expenses 0 0 0 0 0 0 0 0 0 0 0 0 0
Loan payments 0 0 0 0 0 0 0 0 0 0 0 0 0
Capital Expenditures 0 0 0 0 0 0 0 0 0 0 0 0 0
Dividends 0 0 0 0 0 0 0 0 0 0 0 0 0
Tax Payments 0 0 0 0 0
Total Cash Out $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Net Cash Flow $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
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8.6 Year Two Cash FlowQ1 Q2 Q3 Q4 Totals
Source of Funds
Beginning cash 0 0 0 0 0
Sales/Svcs Income 0 0 0 0 0
Sale of Assets 0 0 0 0 0Customer deposits 0 0 0 0 0
Loans 0 0 0 0 0
Contributed Capital 0 0 0 0 0
Available Cash $0 $0 $0 $0 $0
Use of Funds
Salaries 0 0 0 0 0
Other oper. expenses 0 0 0 0 0
Loan payments 0 0 0 0 0
Capital Expenditures 0 0 0 0 0
Dividends 0 0 0 0 0
Tax Payments 0 0 0 0 0Total Cash Out $0 $0 $0 $0 $0
Net Cash Flow $0 $0 $0 $0 $0
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8.7 Five Year Cash Flow2002 2003 2004 2005 2006
Source of Funds
Beginning cash 0 0 0 0 0
Sales/Svcs Income 0 0 0 0 0
Sale of Assets 0 0 0 0 0Customer deposits 0 0 0 0 0
Loans 0 0 0 0 0
Contributed Capital 0 0 0 0 0
Available Cash $0 $0 $0 $0 $0
Use of Funds
Salaries 0 0 0 0 0
Other oper. expenses 0 0 0 0 0
Loan payments 0 0 0 0 0
Capital Expenditures 0 0 0 0 0
Dividends 0 0 0 0 0
Tax Payments 0 0 0 0 0Total Cash Out $0 $0 $0 $0 $0
Net Cash Flow $0 $0 $0 $0 $0
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8.8 Balance Sheet2002 2003 2004 2005 2006
Current Assets:
Cash 0 0 0 0 0
Accounts Receivable 0 0 0 0 0
Inventories 0 0 0 0 0Historical Other 0 0 0 0 0
Total Current Assets $0 $0 $0 $0 $0
Fixed Assets:
Buildings & Equipment 0 0 0 0 0
Non-depreciable assets 0 0 0 0 0
Less Accum Deprec. 0 0 0 0 0
Total Fixed Assets $0 $0 $0 $0 $0
Other Assets 0 0 0 0 0
Total Assets $0 $0 $0 $0 $0
Current Liabilities:
Accounts Payable 0 0 0 0 0
Short Term Loans 0 0 0 0 0
Other short term liabilities 0 0 0 0 0
Historical Other 0 0 0 0 0
Total Current Liabilities $0 $0 $0 $0 $0
Cust. Dep. Liability 0 0 0 0 0
Long-term Liabilities 0 0 0 0 0
Total Liabilities $0 $0 $0 $0 $0
Stockholder's Equity:
Contributed Capital 0 0 0 0 0
Retained Earnings 0 0 0 0 0
Total Stockholder's Equity $0 $0 $0 $0 $0
Liabilities + Equity $0 $0 $0 $0 $0
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9.0 Financial Alternatives
9.1 Best Case% Chg 2002 2003 2004 2005 2006
Revenue:
Product/service sales 0 0 0 0 0
Maintenance 0 0 0 0 0
Consulting Services 0 0 0 0 0
Royalties 0 0 0 0 0
Interest 0 0 0 0 0
Other 0 0 0 0 0
Cust. Dep./Sale of Assets 0 0 0 0 0
Total revenue $0 $0 $0 $0 $0
Expenses:
Cost of Goods Sold
Management Salaries 0 0 0 0 0
Non-management Salaries 0 0 0 0 0
Production Expenses 0 0 0 0 0
Other 0 0 0 0 0
Gross margin $0 $0 $0 $0 $0
Management Salaries 0 0 0 0 0
Non-management Salaries 0 0 0 0 0
Operating Expenses 0 0 0 0 0
Bad debt 0 0 0 0 0
Contributions 0 0 0 0 0
Depreciation xxxxx 0 0 0 0 0
Loan Payment Interest xxxxx 0 0 0 0 0Dividends 0 0 0 0 0
Other 0 0 0 0 0
Total Operating Expenses $0 $0 $0 $0 $0
Pre-Tax Income $0 $0 $0 $0 $0
Pre-Tax (%) 0.00% 0.00% 0.00% 0.00% 0.00%
Fedl Tax Provision 0 0 0 0 0
Net Profit $0 $0 $0 $0 $0
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9.2 Worst Case% Chg 2002 2003 2004 2005 2006
Revenue:
Product/service sales 0 0 0 0 0
Maintenance 0 0 0 0 0
Consulting Services 0 0 0 0 0
Royalties 0 0 0 0 0
Interest 0 0 0 0 0
Other 0 0 0 0 0
Cust. Dep./Sale of Assets 0 0 0 0 0
Total revenue $0 $0 $0 $0 $0
Expenses:
Cost of Goods Sold
Management Salaries 0 0 0 0 0
Non-management Salaries 0 0 0 0 0
Production Expenses 0 0 0 0 0
Other 0 0 0 0 0
Gross margin $0 $0 $0 $0 $0
Management Salaries 0 0 0 0 0
Non-management Salaries 0 0 0 0 0
Operating Expenses 0 0 0 0 0
Bad debt 0 0 0 0 0
Contributions 0 0 0 0 0
Depreciation xxxxx 0 0 0 0 0
Loan Payment Interest xxxxx 0 0 0 0 0
Dividends 0 0 0 0 0
Other 0 0 0 0 0
Total Operating Expenses $0 $0 $0 $0 $0
Pre-Tax Income $0 $0 $0 $0 $0Pre-Tax (%) 0.00% 0.00% 0.00% 0.00% 0.00%
Fedl Tax Provision 0 0 0 0 0
Net Profit $0 $0 $0 $0 $0
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10.0 Financial Addenda
10.1 Ratios2002 2003 2004 2005 2006
Cash Ratio 0.00 0.00 0.00 0.00 0.00
Quick Ratio 0.00 0.00 0.00 0.00 0.00
Current Ratio 0.00 0.00 0.00 0.00 0.00
Current Liabilities to Net Worth 0.00 0.00 0.00 0.00 0.00
Total Liabilities to Net Worth 0.00 0.00 0.00 0.00 0.00
Fixed Assets to Net Worth 0.00 0.00 0.00 0.00 0.00
Fixed Assets to Total Assets 0.00 0.00 0.00 0.00 0.00
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11.0 Financial Charts
11.1 Five Year Profit & Loss
Five Year Profit & Loss Chart
Revenue
Expense
Pre-tax Profit
$(000)Amount
Revenue/Expense/Pre-Tax
0
0
0
1
1
1
2002 2003 2004 2005 2006
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11.2 Year One Break Even
2002
Cash In
Cash Out
Cash vs.Expense
$(000)
Time
0
0
0
1
1
1
JUL SEP NOV JAN MAR MAY
AUG OCT DEC FEB APR JUN
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11.3 Two Year Break Even
2002 /2003
Cash In
Cash Out
Cash vs.Expense
$(000)
Time
0
0
0
1
1
1
Qtr 1 Qtr 2 Qtr 3 Qtr 4 Qtr 5 Qtr 6 Qtr 7 Qtr 8
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11.4 Five Year Break Even
2002 thru 2006
Cash In
Cash Out
Cash vs.Expense
$(000)
Time
0
0
0
1
1
1
2001 2002 2003 2004 2005 2006
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11.5 Year One Cash Flow
2002
Cash Flow$(000)Amount
Monthly Cash Balance
0
0
0
1
1
1
JUL SEP NOV JAN MAR MAY
AUG OCT DEC FEB APR JUN
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11.6 Two Year Cash Flow
2002 /2003
Cash Flow$(000)Amount
Quarterly Cash Balance
0
0
0
1
1
1
Q1 Q2 Q3 Q4 Q5 Q6 Q7 Q8
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11.7 Five Year Cash Flow
2002 thru 2006
Cash Flow$(000)Amount
Annual Cash Balance
0
0
0
1
1
1
2002 2003 2004 2005 2006
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1.0 Non-disclosure Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
2.0 Executive Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22.1 Milestones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32.2 Revenue/Income per Employee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
3.0 Parts & Labor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
4.0 Warranties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
5.0 Community Activity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
6.0 Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
7.0 Job Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97.1 Co-President . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97.2 Salesperson . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107.3 Mechanic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107.4 Personnel Count . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117.5 Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
8.0 Financial Projections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
8.1 Start-up Cost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138.2 Year One Income/Expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148.3 Year Two Income/Expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158.4 Five Year Income/Expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168.5 Year One Cash Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178.6 Year Two Cash Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188.7 Five Year Cash Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198.8 Balance Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
9.0 Financial Alternatives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219.1 Best Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219.2 Worst Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
10.0 Financial Addenda . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2310.1 Ratios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
11.0 Financial Charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2411.1 Five Year Profit & Loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2411.2 Year One Break Even . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2511.3 Two Year Break Even . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2611.4 Five Year Break Even . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2711.5 Year One Cash Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2811.6 Two Year Cash Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2911.7 Five Year Cash Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Automotive Repair Service - Business Plan - Table of Contents