AUTOMATION. INTEGRATION. TRANSFORMATION.
Transcript of AUTOMATION. INTEGRATION. TRANSFORMATION.
AUTOMATION. INTEGRATION.
TRANSFORMATION.
www.DigitalRadius.com Future State:
The Integrated Enterprise
COMPANIES WHICH
DIGITALLY TRANSFORM, WIN
• Dominos launched their digital transformation
in 2012, telling the board they needed to be an
“e-commerce company that happens to sell pizza.”
• Net impact: they transformed into a high growth
earnings machine
How?
1. They learned exactly what to market their
customers at 5:45pm on Tuesdays in Florida
2. They collected data and delighted their customers
with tools such as the pizza tracker in real time
WHEN? NOW.
DIGITAL TRANSFORMATION
PAYS OFF WITH FASTER GROWTH
Source: Forrester report “Forrester Infographic: In Digital Transformation 2020, It’s Time To Catch Up To
The First Movers.”
DIGITAL LEADERS HAVE
BETTER PERFORMANCE
Source: Hackett report “Build Technology Platforms To Accelerate Growth And Agility.”
© 2020 DigitalRadius www.digitalradius.com
DIGITAL TRANSFORMATION IMPACT ACROSS THE ENTERPRISE
• Project approval• Cost analysis • Asset allocation & capital efficiency
Resource & Capital
Allocation
• Operations support• Applications & Automation• Cloud & SaaS Infrastructure
Information Technology
• Clean data drives good decisions• Processing efficiency & accuracy• Positive end-user experience
Accounting, Finance
• Data protection• Intellectual property protection• Regulatory compliance & Risk Mgmt
Information Security
• Effective human capital mgmt• Efficient end-user self service• Data and analytics to drive decisions
Human Resources
Digital TransformationImpact
© 2020 DigitalRadius www.digitalradius.com
Current Process Process Improvement/Operational Excellence
Digital Transformation
• Implementation
• Integration
• Master Data Hub
• Automation
• AI
• High ROI
• Long term
IF YOUR PROCESS WAS A CAR
• Mgmt. Consulting
• Six Sigma/Lean
• Process
Outsourcing
• Low/Variable
ROI
• Short term
When your car is this beat
up, fixing it is slower and
more expensive than
trading it in. If you do fix it,
it will break again, because it
is still an old car.
Effectiveness
Efficiency
Innovation &
Continuous
Improvement
Strategic Alignment
1
8Stage 3 – World ClassFlexible, scalable, and highly automated functions deliver
fantastic support to the business while managing compliance
and operating in a highly cost effective manner
Stage 2 – Growth and EffectivenessTransparent, compliant and partly automated
processes deliver key insights to drive data based
decision making, delivering strong support to the
business
Automation
4
Manage by Exception
5
AI & Advanced
Automation
6
Secondary/Tertiary
Integration/Auto
7
Simplification &
Standardization
2
Stage 1 – Operational ExcellenceEstablish a foundation of operational excellence in
order to reduce complexity and costs
Reporting and
Transparency
3
DigitalRadius can
act as a catalyst for
that growth and
transformation
© 2020 DigitalRadius www.digitalradius.com
DIGITAL TRANSFORMATION MATURITY MODELJOURNEY TO WORLD CLASS
OUR APPROACH
Digital Transformation Delivered: Practical, Bottom-Up, Value Focused
CORE PRINCIPLES
Start small and deliver value.
Projects should be broken into agile deliverables each of which is worthwhile in its own right, rapidly creating ROI for the customer
01Understand the problem.
Solving exactly what our customer needs is what sets Digital Radius apart. The solutions can vary widely.
02Be flexible.
Needs change, new issues arise. Digital Radius is your partner for the journey, and we can be as flexible as you need.
03
DIGITAL BUILDING BLOCKS
GOOD APPS –
IMPLEMENT STRONG
BEST-OF-BREED B2B SAAS
APPLICATIONS
STRONG
INTEGRATION – AVOID
MANUAL DATA ENTRY,
REDUNDANT PROCESSES
SYSTEM OF RECORD /
MASTER DATA HUB –
ONE SOURCE OF TRUTH
DATA ANALYTICS –
STRONG REPORTING
WITHIN AND ACROSS
APPLICATIONS
ENGAGED TEAMS –
HIGHLY ENGAGED AND
AGILE TEAMS FOCUSED
ON BUSINESS IMPACT
COMMON G&A PROCESS AUTOMATION WORKFLOWS
www.digitalradius.com
Invoice Processing Sales OrdersAccounting
ReconciliationERP Data Entry Systems Queries
Payroll
Employee, Contractor, and Consultant On-
boarding
User TerminationMaster Data Hub and Master Data
Management
HOW WE SCORE PROCESSES
1. Broken – high error rate, business risk, significant manual effort
2. Faulty – moderate error rate, highly manual, slow
3. Functioning – moderate to high error rate, manual, meets business needs
4. Advanced – System of record, digital workflow, low error rate, low effort
5. Automated – Highly integrated digitally transformed process
EXAMPLE MATURITY ASSESSMENT
4
2
3
31
22
5
4
3
0
1
2
3
4
5
IT Change
Management
Onboarding
Offboarding
Hire-to-retire
Order-to-cash
Procure-to-pay
Month-end-close
Payroll
Vendor create
Vendor mgmt
Current State
Key Process
Current
State Assessment
IT Change Management 4 Well developed, strong ITSM platform, highly integrated.
Onboarding 2 Manual. Email based. Error prone, unreliable. Paper heavy.
Offboarding 3 Partly automated through AD. Some systems / admin accounts manual.
Hire-to-retire 3 HRIS tool immature but well developed manual people mgmt processes.
Order-to-cash 1 Not started. Commercialization possible later this year.
Procure-to-pay 2 Very manual. Low right-first-time. Immature processes. Weak system.
Month-end-close 2 15+ day close. Multiple periods open in parallel. Excel tracker partly used.
Payroll 5 Highly automated payroll platform, limited errors, strong integration
Vendor create 4 Well developed process across Legal, Supply Chain, Procurement
Vendor mgmt 3 Procurement ops well defined but manual. Duplicate entry process.
EXAMPLE MATURITY ASSESSMENT
4
2
3
31
22
5
4
3
0
1
2
3
4
5
IT Change
Management
Onboarding
Offboarding
Hire-to-retire
Order-to-cash
Procure-to-pay
Month-end-close
Payroll
Vendor create
Vendor mgmt
Current State
4
4
4
3
3
4
3
5
4
4
0
1
2
3
4
5IT Change Management
Onboarding
Offboarding
Hire-to-retire
Order-to-cash
Procure-to-pay
Month-end-close
Payroll
Vendor create
Vendor mgmt
1yr Target
EXAMPLE MATURITY ASSESSMENT
Leve
l of Effort
ImpactLow High
Low
Hig
h
ACH Migration
Requisitioner
Consolidation
Card Program
Definition/Rollout
Vendor
Management
Implement Preferred
Shipping Vendor
Blanket PO
Definition
Prelim Prep: S2P
System Purchase
Identify Requirements:
New Material Groups
High Internal
Medium Internal
Medium Internal /
External
High External
Collaboration
Level
ABOUT US
Ander TallettOver 50 successful SaaS
implementations. 2018 SAP
Innovation Award Winner.
VP Finance Transformation,
Business Systems for
Moderna, Founder & CEO
Driveway Doctors, Founder
Argent Skis, and Sr. Analyst
for Finadium Investments.
Ander – [email protected]
Located in Boston, MA
What We DoWe blend our extensive experiences in
implementing Software-as-a Service
solutions, running Enterprise Systems, and
building end-to-automated and highly
efficient workflows to deliver high-ROI
Digital Transformation across the
enterprise.
We are your partner for Digital
Transformation.