AUSTRIAN POST Investor Presentation FY 2020
Transcript of AUSTRIAN POST Investor Presentation FY 2020
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021
Walter Oblin, CFOVienna, 12 March 2021
AUSTRIAN POSTInvestor PresentationFY 2020
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021
1. HIGHLIGHTS AND OVERVIEW
2. Strategy Implementation
3. Group Results FY 2020
4. Outlook 2021
5. Governance
2
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021 3
AUSTRIAN POST AT A GLANCE
Group EBITDA 2020: EUR 303m
Revenue 2020: EUR 2,189m EBIT 2020: EUR 161m
Retail & Bank
– Branch and Financial Services
– Customer Services
Revenue 2020:EUR 65m
– Letter Mail– Direct Mail – Newspapers and
Magazines
Revenue 2020: EUR 1,223m
Parcel & Logistics
– Parcels and Express– Fulfillment and Cash
Transport– E-Commerce Services
Revenue 2020:EUR 914m
36%
20%
30%
11%3%
EUR
2,189mRevenue
Direct Mail & Media Post
Branch & Financial Services
ParcelAustria
Letter Mail & Business Solutions
ParcelInternational
Revenue share 2020
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021
ACCELERATED LETTER MAIL VOLUME DECLINE IN EUROPE
Cumulative letter mail decline FY 2014–2020 (Royal Mail FY 2014 –Q1-3 2020)
-17.4%
-46.3%
-24.6%
-45.7%
-35.5%
'14 '16 '18 '20'14 '16 '18 '20 '14 '16 '18 '20'14 '16 '18 '20 '14 '16 '18 '20
-38.6%
'14 '16 '18 '20
-43.5%
'14 '19Q1-3 ‘20
4
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021 5
FOUR-YEAR POSTAL MARKET OVERVIEW Comparison of price development 1 January 2017 – 10 March 2021
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
110%
120%
130%
140%
2017 2018 2019 2020 2021
+10.5% Austr. Post
+39.7% DP/DHL
-63.0% bPost
-10.6% PostNL
-60.6% CTT
+6.2% Royal Mail
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021
With substantial COVID-19 related effects
2020 IMPACTED BY COVID-19
Letter Mail
Direct Mail
Parcel
Logistics infrastructure
Q2 Q4Q3
– Sorting bottlenecks– Additional logistics
costs
– Capacity expansion of +30%– Improved cost structure
-13% -6% -3%
-25% -5% -8%
+42% +18% +32%
6
Improved trendbut reduced visibility
Very strong organic growth
– Back to normality in Q3– Another lockdown in Q4
Volumes in Austria
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021
COVID-19 MEASURES 2020
7
STAGGERD
BEGIN OF WORKSEPERATIONOF SHIFT FLOWS
CONTACTLESSSERVICES
ALLOCATION OF
FACE-MASKS
~14,000TESTS
ADDITIONAL COSTS IN THE
MILLIONS
CORONA-BONUSUP TO EUR 700
PLEXIGLASS WALLSDISINFECTANTS
GLOVES
HYGIENE AND PHYSICAL DISTANCE
RULES
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021
Investment programme
– Opening of parcel logistics centres in Styria and Salzburg in 2020
– 30% capacity expansion in 2020
– Further acceleration of capacity expansion programme in Vorarlberg, Tyrol, Lower and Upper Austria (+30% by 2022)
8
2020 FINANCIAL OVERVIEW
Outlook 2021
– Revenue increase of 8%-10%
– Mail: stable to modest decline
– Parcel: growth of approx. 20%
– EBIT improvement of at least 10%
Earnings
– EBITDA EUR 302.8m(-5.0%)
– EBIT of the logistics business of EUR 204.4m
– Group EBIT of EUR 160.6m (-19.9%) due to COVID-19 and set up of bank99
Revenue
– Revenue +8.3% to EUR 2,189.2m
– Parcel growth by 44.4%, Letter and Direct Mail business down by 7.4%
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021 9
GOOD PARCEL BUSINESS GENERATES SIGNIFICANT REVENUE GROWTH
Adjusted to the new segment structure since 1 January 2020
-97.4 +281.1-15.8 -0.2
2,021.62,189.2
Parcel & Logistics
2019 Mail 2020Corporate/Consol.
Retail & Bank
Mail: -7.4% (Q4: -3.0%)– Revenue decline of 4.2% for Letter Mail & Business
Solutions to EUR 781.8m 2020 due to e-substitution and lockdown (Q4: +1.8%)
– Direct Mail market particularly impacted by COVID-19 pandemic: revenue down by 13.7% to EUR 320.9m in 2020 (Q4: -12.0%)
Parcel & Logistics: +44.4% (Q4: +72.6%)– Volume increase of 30% in Austria due to strong
e-commerce, DHL cooperation since August 2019– Full consolidation of Aras Kargo since 25 August 2020:
revenue contribution of EUR 101.5m in 2020
Retail & Bank: -19.7% (Q4: +10.4%)– Launch of bank99 on 1 April 2020– Discontinuation of service fees from former banking
partner (EUR 29.3m in 2019)
Revenue developmentEUR m
Group: +8.3% (Q4: +23.6% to EUR 691.3m)Revenue increase due to Aras Kargo and despite COVID-19
-7.4% -2.0%+44.4% -19.7%
+8.3%
(+3.3% excl. Aras Kargo)
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021
-4.6
-32.3 +35.7
-4.2
-43.8
200.6 205.2 204.4
160.6
Parcel & Logistics
2019 Mail 2020Corporate/Consol.
10
EARNINGS IMPACTED BY COVID-19 AND LAUNCH OF BANK99
EBITRetail & Bank
Mail: -16.4% (Q4: -14.9%)– Revenue decline and additional costs related to
COVID-19– Q4 earnings down by EUR 10.1m, mainly direct mail
business due to lockdown
Parcel & Logistics: +94.5% (Q4: >100%)– Revenue growth in Austria and positive effects related
to Aras Kargo lead to EBIT of EUR 73.5m in 2020 (EUR 40.9m in Q4)
Retail & Bank: <-100% (Q4: <-100%)– Long-term investment: launch of bank99 in April 2020– Negative earnings effect of EUR 43.8m in 2020
Group: -19.9% (Q4: +12.3% to EUR 79.2m)– Improved Q4 EBIT due to strong parcel growth– Earnings of EUR 204.4m in the logistics business in 2020;
earnings pressure due to COVID-19 in all divisions
EBIT developmentEUR m
EBIT Retail & Bank
EB
IT l
og
isti
csb
usi
ne
ss
EB
IT l
og
isti
csb
usi
ne
ss
2019 2020
Adjusted to the new segment structure since 1 January 2020
-19.9%-0.4%
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021
149 157168
182 186197 198 202 208 211 201
161
2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
EBITin EUR m
Guidance
11
CLEAR CAPITAL MARKET POSITIONING
Profitable growing business model
1,8341,8201,7911,8391,8621,8641,9041,8961,9391,9582,0222,189
523 531 557 527 505 500 498 135
6.3% 6.7% 7.1% 7.7% 7.9% 8.3% 8.2%10.0%
10.7%10.8%9.9%
7.3%
2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
Revenuetrans-o-flexin EUR m
Revenue excl.trans-o-flexin EUR m
EBIT margin
Attractive dividend policy
Reliability (“Promise & Deliver“)
2 EBIT adjusted for special effects
1.50 1.60 1.70 1.80 1.90 1.95 1.95 2.00 2.05 2.08 2.08
1.60
7.9%6.5%
7.3%5.8% 5.5% 4.8%
5.8% 6.3%5.5%
6.9%6.1% 5.6%
2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
Dividendin EUR
Dividend Yield
1
Decarbonisation of logistics
208
169152
135 133 142 145 144 134 129124 120
2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
kg CO2
per shipmenttonne, Austrian Post, Austria
1 Adjustment of revenue reporting 2 EBIT adjusted for special effects
2 2
3
3 Proposal to the Annual General Meeting on 15 April 2021
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021
1. Highlights and Overview
2. STRATEGY IMPLEMENTATION
3. Group Results FY 2020
4. Outlook 2021
5. Governance
12
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021
939 931 910833
764 728 723 690 643
2012 2013 2014 2015 2016 2017 2018 2019 2020
1 Adjusted reporting due to automated calculation methodology
1
14
LETTER MAIL
Ø -4.6%
-6.8%
Letter Mail Volumes (millions of items)
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Austrian Letter Mail Volumes in 2020(daily mailings)
1
1
Q2:about -13%
Q3:-6%
Q4:-3%
Q1: -4% to -5%
– Q1 decline of 4% to 5% in Austria with minor COVID-19 effects
– Q2 decline of about 13% due to the lockdown of many public authorities and companies as well as reduced economic output
– Volumes recover to a decline of about 6% in Q3 and 3% in Q4
Letter Mail 2020
Austrian Letter MailInternational Letter Mail
EUR
733mRevenue
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021
0.851.251.24
1.221.28
1.360.84
1.101.16
1.560.74
1.081.29
0.730.99
1.030.71
0.73
0.830.70
0.74
0.600.43
2.582.13
1.691.63
1.591.58
1.57
1.471.31
1.231.22
1.06
0.980.97
0.940.940.93
0.900.85
0.830.74
0.730.70
0.520.39
Spain
Denmark
Italy
Greece
Estonia
Poland
Romania
Belgium
Czech Republic
Finland
Latvia
Croatia
France
Norway
Bulgaria
Slovakia
Sweden
Iceland
Hungary
Ireland
UK
Netherlands
Lithuania
Portugal
Austria
Germany
Slovenia
Luxembourg
Switzerland
Cyprus
Malta
3.163.294.63
15
INTERNATIONAL COMPARISON : PRIORITY AND NON-PRIORITY RATESIN EUROPE
EUR, January 2021
Domestic standard letter <20g(adjusted for purchasing power)
non-priority (economy)
priority
Austrian price level still in the lower third in Europe
1
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021 16
DIRECT MAIL/MEDIA POST
Ø -2.9%
-11.3%
Direct Mail/Media Post Volumes (millions of items)
1,069 1,061 1,078 1,024 987 970 982 892 853 724
4,039 3,822 3,659 3,703 3,777 3,630 3,834 3,667 3,5643,192
5,108 4,883 4,737 4,727 4,765 4,599 4,816 4,559 4,4173,916
2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
Austrian Direct Mail/Media Post Volumes in 2020(daily mailings)
1
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Q2about -25%
Q3about -5%
Q4about -8%
Q1about -9%
– Decline of 50% in Direct Mail and Media Post during the lockdown periods
– Q2 marked by lockdown and decline of about 25% in Austria
– Decline of about 5% in Q3 and, due to renewed lockdown, of about 8% in Q4
Direct Mail/Media Post 2020
addressedunaddressed
EUR
441mRevenue
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021 17
AUSTRIAN PARCEL MARKET ENVIRONMENT
Private customer parcels
Business customer parcels
31%
39%
15%
5%10%
92mB2B
71%
11% 195mX2C
Market shares by volume
DHL Express
GLS
Other
Austrian Post
DPD
DHL Parcel 6%
GLS 5%
Other 2%
Austrian Post
DPD
58%
20%
8%
287mparcels
Total Austrian market
Austrian Post
DPD
DHL Parcel 4%
Other 5%
GLS
2020 Austrian Market statistics
– Total market volume up by 16.7% to 287m parcels
– Business customer parcel market -3.1% to 92m parcels
– Private customer parcel market +29.1% to 195m parcels
Amazon 5%
Source: BRANCHENRADAR.com Marktanalyse GmbH, February 2021
1
DHL Express 2%
Amazon 3%
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021
135 142 148 148 149 151 157
182
209
228246
287
5057 59 65 70 74 80 81
97108
127
166
2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
ÖSTERREICHISCHER PAKETMARKT
Austrian parcel market in 2020
– Total market volume in Austria +16.7% to 287m parcels
– Strong growth Austrian Post +30% to 166m parcels
Source: BRANCHENRADAR.com Marktanalyse GmbH, February 2021
Market share of Austrian Post 18
Total Austrian parcel marketin millions of parcels
1
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021
50 57 59 65 70 74 80 8197 108
127
166
2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
19
PARCEL BUSINESS IN AUSTRIA: 166M PARCELS IN 2020
+230%
Parcel Volumes (millions of parcels)
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Austrian Parcel Volumes in 2020(daily items)
Volume growth due tocooperation with DHL
Q2+42%
Q1+28%
Q3+18%
1
+30%
Q4 +32%
– Strong growth in Q1 of +28% and in Q2 +42%
– Growth includes effects from cooperation with Deutsche Post DHL Group since August 2019
– Continued strong growth of +18% in Q3 and +32% in Q4
Parcel 2020
EUR
668mRevenue
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021
68 ~70
20 ~20
55
~20
>60
105 103 102
139153
143
2015 2016 2017 2018 2019 2020 2021e 2022e 2023e 2024e 2025e
20
CAPACITY DRIVE BASED ON GROWTH FORECASTS
CAPEX (EUR m)1
1 2015-2017 including CAPEX for new corporate headquarters
1
Logistics Centre Tyrol
Logistics Centre Upper Austria
126,000 m2 property
CAPEX still at a high level in 2020:– Maintenance CAPEX of EUR 67.8m– Growth CAPEX (incl. properties) of EUR 75.5mFurther acceleration of the 2018-2022 investment programme: +30% sorting capacity by 2022
Maintenance CAPEX Austria
Properties
104,000 m2 property
CAPEX International
Growth CAPEX Austria
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
100,000
80,000
60,000
40,000
20,000
120,000
21
EXPANSION OF LOGISTICS INFRASTRUCTURE IN AUSTRIA
2017/2018 20202019 2021 2022
LC Lower AustriaHagenbrunn
LC StyriaKalsdorf
LC Salzburg Thalgau
LC Vorarlberg
LC Upper Austria
LC = Logistics centre
Phase 1
Sorting capacityby end of 2020:
>80,000 parcels/h
LC Tyrol
Phase 3 LC Vienna-South
LC CarinthiaWernberg
1
30% capacity expansion by 2022
Phase 2 (in implementation)
LC Lower Austria Expansion Hagenbrunn
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021
12,039 11,229 10,480 9,926 9,329 8,625 8,042 7,644 7,058 6,317 5,412 4,860
9,397
7,8837,247
6,7886,230
5,7925,416
4,9224,524
4,2333,992
3,781
490
1,8912,490
3,3503,858
4,3744,775
5,1275,881 7,095
8,048 9,135
21,92621,003
20,218 20,06419,417
18,790 18,233 17,692 17,463 17,644 17,452 17,775
2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
New Collective Labour Agreement
Old Collective Labour Agreement
Civil Servants
Change 2020-553 Civil Servants-211 Employees Old CLA
+1,087 Employees New CLA
+323 Employees
22
STAFF STRUCTURE IN AUSTRIAFull-time equivalents in the Austrian core business
Increasedheadcount with ongoingstructural change
+323
1
FTE (average for the period)
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021 23
GROWTH IN SELECTED MARKETSGrowth focus on Parcel & Logistics
AUSTRIA
ACL advanced commerce labs
– Provider of e-commerce solutions
– 2020 revenue of EUR 10m (+14%)
adverserve
– Expert in the fields of ad technologies and digital advertising
– Revenue of EUR 8m in 2020
bank99 – Launch on 1 April 2020
GERMANY
AEP (51.5% stake, at-equity consolidation)
– Pharmaceutical wholesale joint venture
– Revenue up by +9% in 2020 to EUR 532m
– Positive EBIT in 2020
Austrian Post International Deutschland
– Strong competition in the international mail business, 2020 revenue of EUR 63m (+23%)
CEE/SEE: Focus on the parcel business
– Good volume development of almost all subsidiaries (on aggregate +27% in 2020)
Cooperation with Deutsche Post Group
– Slovakia: Delivery of DHL parcels by Austrian Post‘s subsidiary IN TIME
– Czech Republic: Delivery of Austrian Post parcels by DHL subsidiary PPL CZ
TURKEYAras Kargo (80% stake)
– Full consolidation since 25 August 2020
– Very good revenue development (+68%) and earnings development in 2020
2
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021 24
ARAS KARGO
Financial indicators
– 2020 revenue: TRY 2,299m (≙ EUR 280m)
– Full consolidation as at 25 August 2020
– Balance sheet total of about EUR 188m on 31 Dec 2020
– Company is cash positive, no financial liabilities
2
Aras Kargo Profile
– Top player in Turkey‘s parcel market, est. 1979
– About 6,000 employees, 47 logistics sites
– 900 branches and 5,000+ vehicles
– 206m parcels and documents in 2020 (+37%)
353
1,370
2,299
Revenue(TRY m)
120139
156150
206
2009 2020 2016 2020
Parcel volumes(millions)
Ø +18.6%
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021
Product offering– Focus on own offering (payment transactions,
current accounts, savings products, private housing loans)– Commission-based partner solutions (consumer financing,
insurance products, credit cards, pension products)
Major strengths– Customer proximity with about 1,800 postal service points– Longest opening hours of all banks
COVID-19 impact in 2020– Lower frequency in branch offices– Reduced use of ATMs and payment slips
25
DEVELOPMENT OF BANK99 SINCE 1 APRIL 2020 (GO-LIVE)
Onboarding(Number of customers)
3
Apr2020
Mai2020
Jun2020
Jul2020
Aug2020
Sep2020
Okt2020
Nov2020
Dez2020
Jan2021
Feb2021
10,000
20,000
50,000
60,000
40,000
Apr20 May20 Jun20 Jul20 Aug20 Sep20 Oct20 Nov20 Dec20 Jan21 Feb21
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021
THE PRODUCT-ROADMAP OF BANK993
– konto99 (current account)
– sparkonto99 (savings)
– bildungskonto99 (learning)
– geschäftskonto99 (business)
– Apple Pay
Consumer financing
Mortgage lending
New asset management products
Fund investments
20212020
26
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021 27
– AUSTRIA‘S LARGEST ONLINE MARKETPLACE3
5
16
44
2018 2019 2020
Trading volume(EUR 44m in 2020)
460g
CO2/item
300g
CO2/item
Parcel volumes(435 thousand in 2020)
– shöpping was clicked on more than 15.3m times in 2020
– More than 2.8m products listed, 1,600+ active retailers
– Strong increase in parcel and trading volumes in 2020
43
107
435
2018 2019 2020
-35%
Online retailer
Local retailerSource: Climate friendly shopping, DCTI, 2015
Ecological advantage of shöpping:
– Only regional Austrian retailers
– Carbon-neutral delivery from 2021 onwards
Carbon emissions
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021
Number of solutions Items/month
28
SELF-SERVICE SOLUTIONS OF AUSTRIAN POST
June 2012 January 2012December 2020 November 2013 December 2020 December 2020
2020: >4.2m items51,892 pick-up boxes
2020: >4.6m items86,109 boxes in pick-up stations
2020: >7.5m items463 drop-off boxes
2020 vs. 2019
Higher first delivery attempt
success rate during lockdown periods
3
Return parcels+37% in Dec 2020
(vs. Dec 2019)
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021 30
SUSTAINABLE STRATEGIC TARGETS 2030
Continuation of growth trendRevenue of EUR 3bn in 2030 based on steady parcel growth
Top employer providing a safe and respectful work environment40% women in leadership positions
Decarbonisation of logistics:
Economy & Customers
Environment & Climate
People & Social
– 40% reduction in absolute carbon emissions– 70% decrease in specific carbon emissions– 100% carbon-free delivery in Austria
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021 31
SUSTAINABLE STRATEGIC TARGETS IN DETAIL
1
3
4
5
2
10
12
13
14
11
6
7
8
9
Commercial success driven by sustainable and customer-focused services
Economy & Customers
Decarbonisation of logistics thanks to environmental efficiency along the value chain
Environment & Climate
Top employer providing a safe and respectful work environment
People & Social
– Group-wide reduction in fossil energy sources– Saving energy in the vehicle fleet and properties
– Reducing carbon emissions in Austria by 2030 – 40% reduction in absolute carbon emissions– 70% decrease in specific carbon emissions– 100% carbon-free delivery in Austria
– Corporate and work culture– Improvement in employee satisfaction
– Diversity– Increase in the proportion of women in leadership positions to 40%
– Occupational safety and health protection– 15% reduction in the number of occupational accidents
– Financial targets– Steady increase in revenue (revenue of EUR 3bn in 2030)– Sustainably high profitability– Continuation of attractive dividend policy (>75% of net profit)
– Customer orientation/service portfolio– Increase in customer satisfaction– Environmental efficiency and socially responsible products + services
We create a positive impact for all stakeholderswith sustainable and customer-focused productsand services
We are an industry trailblazer when it comes to structuring our business model with environmental considerations in mind and place carbon neutrality at the centre of our commercial activities
We are a top employer in a safe, diverse andrespectful working environment and take our social responsibility seriously
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021 32
2030 SUSTAINABILITY MASTER PLAN OF AUSTRIAN POST
Economy & Customers
Commercial success driven by sustainable and customer-focused services
Environment & Climate
Decarbonisation of logistics thanks to environmental efficiency along the value chain
People & Social
Top employer providing a safe and respectful work environment
Key Topics of Master Plan
Sustainable appearance & services for private customers
Sustainable mail & parcel products
Sustainable procurement
Sustainable governance & compliance
• Stakeholder value
1
3
4
5
2
Green & efficient mobility
• Green & efficient buildings
• Resource-efficient processes
• Circular economy
6
7
8
9
Corporate & work culture
Integrated diversity management
Occupational health & safety
Digital responsibility
Social dialogue & partnerships
10
12
13
14
11
SDGs of the UNO
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021
CARBON KEY FIGURES AT A GLANCEÖsterreichische Post AG
2009 2020
Carbon emissions(tonnes)
95,756 86,949 -9.1%
Direct carbon emissions per EUR m revenue(Scope 1 and 2; tonnes)
48 28 -41.6%
Total carbon emissions per EUR m revenue(Scope 1 to 3; tonnes)
60 46
Carbon per kilometre (g CO2/km)
630 433 -31.3%
Carbon per shipment weight(kg CO2/shipment tonne)
206 120
33
-23.3%
-41.7%
CO2 corresponds to CO2 equivalents.
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021
95,75686,135
77,62569,971 70,915 69,414 67,272 67,491 68,982 71,389
76,94686,949
52,000
180,000
2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2030e 2030e
34
CARBON EMISSIONS AND EMISSION TARGETS BY 2030 IN AUSTRIA
-40%
Carbon emissionstonnes
Numbers of Österreichische Post AG
Target
206kg CO2/shipment tonne
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021 35
SPECIFIC CARBON EMISSIONS AND EMISSION TARGETS BY 2030
206
167151
133 132140 145 144
134 129 124 120
62
2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2030e
Carbon per shipment weightkg CO2/shipment tonne
95,757,000 kg CO2
465,372 shipment tonnes
86,949,000 kg CO2
726,111 shipment tonnes
-70%
Target
-42%
Numbers of Österreichische Post AG
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021
H H
H
37,700
13,300
28,000
40,500
30,100
33,100
95,800
86,900
52,000
2009 2020 2030e 2040e
36
DECARBONISATION – ROADMAP AUSTRIA 2020 – 2030 – 2040
Buildings
Delivery ofletters and parcels
Transport logistics
HH
Carbon emissions (Scope 1-3)tonnes
Numbers of Österreichische Post AG
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021 37
GREEN & EFFICIENT MOBILITY Mobility based on renewable low-carbon energy
Add exclusively e-vehicles to our delivery fleet as of 2024
Science-based carbonreduction target
Largest e-vehicle fleet in Austria
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021
GREEN & EFFICIENT MOBILITY Transport: New hydrogen cooperation
H
– Austrian Post-OMV partnership to develop the production, infrastructure and integration of green hydrogen
– Broad-based initiative, also for other interested parties
– Use of the 1st Post hydrogen truck no later than 2023
– Target: 2,000 hydrogen-powered trucks in Austria by 2030
H
HH
H
H
38
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021 39
GREEN & EFFICIENT BUILDINGSDevelop and operate our facilities with a focus on eco-efficency
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021
CO2 NEUTRAL DELIVERY SINCE 2011In three stages to CO2 neutral postal items
Avoid emissions and enhance efficiency01
Alternative technologies02
Protection and recultivation03
– CO2 emissions intensity decreased by 41.7% between 2009 and 2020
– 6 photovoltaic plants installed and 5 under construction in 2021
– Expansion of e-vehicle fleet moving ahead with morethen 2,400 vehicles by the end of 2021
– Compensation since 2011
– Supported more than 150 national and international climate protection projects
40
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021
4655
6255
80 80 81
457
55 60
467668
774
1,223
1,762
5,221
5,656
Post AG1 Group1
Indirect emissions (Scope 3)
Direct emissions (Scope 1 and 2)
Carbon per EUR m on revenue Postal companiestonnes
1 Numbers 2020Source: Corporate Sustainability and Financial Reports 2019
Group1
Carbon per EUR m revenue Austrian companiestonnes
COMPARISON OF CARBON EMISSIONS
41
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021
118262
653
8621,012
1,387 1,4231,592
1,750
2,047
>2,400
2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021e 2030e
Mulit-track Single-Track
TARGET UNTIL 2030: 100% E-MOBILITY ON THE LAST MILE
42
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021 43
OUR ESG RATINGS AND REPORTING GUIDELINES
Sustainability reporting 2021 in accordance with SASB and EU Taxonomy in preparation
Climate reporting 2020 in line withTCFD guidelines
Sustainability reporting 2020 in line with GRI Standard Core option andSustainability/Diversity Improvement Act
Sustainability objectives determined in line with Science Based Targets
Objectives in line with United Nations Sustainable Development Goals
AAA (range from AAA to CCC)
Prime Status, Rating C+ (range from A+ to D-)
A- (range from A to D-), Supplier Engagement Leader
Silver (58 out of 100 points)
Outperformer(68 out of 100 points)
64 out of 100 points
Austrian Leading Companies (ALC) Award in the category Climate Transparency
Ratings Reporting Guidelines
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021
BENEFITS FOR STAKEHOLDERS IN 2020
794
335
193
51
196
57
Wages/salaries/social security
Taxes and duties
Investments and acquisitions
Dividends
to the state
EUR m
44
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021
Nationwide supply in Austria - no "cherry-picking”
Strengthening the regional factor = strengthening the ecosystem
New postal bank throughout Austria: bank99, the bank nearby
Customer inclusion
45
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021
AUSTRIAN POST FOCUSES ON ECOLOGICAL AND SOCIAL ACCOUNTING
Carbon footprint Das Kuvert 52g CO2
Carbon impact far lower than comparable digital banner advertising 460g CO2
→ Further reduction to 30g CO2 targeted– Green energy in paper production and printing– Delivery per electric vehicle
→ Social contribution clearly above average– High social standards at Austrian Post and its suppliers– Easiest access to information/adverts for the public
46
37%
2%
14%
0.2%
9%
6%
8%
24%
0.4%
Paper production
Transport to print
Transport to collator centre
Collator centre
Transport to the delivery bases
Delivery bases
Delivery
Recovery
→ Conversion to green electricity→ Heat from biomass
→ Conversion to green electricity→ Print plates made of recyclable materials
→ 100% electric delivery 2030
460g
CO2
52g
CO2
-89%
Das Kuvert
Banneradvertising
Source: Unpublished internal life cycle assessment according to ISO 14040 with independent audit/verification
Distribution carbon footprint Das Kuvert + sustainability measures
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021
EMPLOYEE KEY FIGURES AT A GLANCEÖsterreichische Post AG
47
2019 2020
Number of employees (FTE) 17,205 17,465
Thereof women (%) 31.1 31.3 –
Thereof men (%) 68.9 68.7 –
Employee turnover (%) 15.5 11.6
Sick leave (%) 9.0 7.6 -1,4%
Fatal accidents 0 0 –
Accident frequency per 1m productive hours 28 27
Female employees in leadership positions (%) 33.1 34.6
Temporary staff (%) 3.3 3.3
-3.6%
+4.5%
0.0%
-15.6%
-25.2%
+1.5%
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021 48
AMBITOUS TARGETS FOR 2030
Employee satisfaction -Increase employee engagementfrom 76% to 82%
Reduce turnover rate for all new employees joining the com-pany by 2030 from 36% to 28%
40% of all management positions to be held by women
No fatal accidents during the delivery of letters or parcels
15% reduction in the number of occupational accidents
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021
GENDER BALANCE PROGRAMME ELLY
– Aiming for a balanced gender ratio at Austrian Post
– 160 employees develop ambitious goals and measures to continuously increase the proportion of women
– Numerous measures already implemented (parent-child rooms, gender-sensitive employer branding campaigns and recruiting processes)
– Honours in the Women Career Index 2019: Increase by 13 points to 75 out of 100 achievable points
– Share of women in total employment since programme start from 35.2% to 36.5%1, women in management positions from 30.5% to 34.6%1
1 Österreichische Post AG excl. Group companies
49
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021
EBIT BONUS FOR EMPLOYEES
680 702 725768
811 832 832 853 875 889 889
1,200
2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
EBIT bonus (EUR)
50
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021
DATA PROTECTION AND DATA SECURITY – MEET CUSTOMER EXPECTATIONS
AND COMPLY WITH LEGAL REQUIREMENTS
Comprehensive measures to ensure confidentiality of customer and corporate data as well as the integrity and availability of IT systems in use
– Implementation of requirements stipulated in the EU‘s General Data Protection Regulation (GDPR)
– Group-wide awareness-building of employees– Data protection organisation
Newly-established data protection centre
Data protectioncompliance
Data protectionprocessmanagement
Data protectionoperations
51
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021 52
PREDICTABILITY FOR OWNERS
123
163170
150157
168182 186
197 198 202 208 211201
161
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 20201
19.00
35.25
28.112
SharepriceIPO 2006
Shareprice10.3.21
Dividends 2006-2020
Total Shareholder Return since IPO (EUR)
EBIT (EUR m)
1 Excl. special effects2 Dividend proposal of EUR 1.60 for the 2020 financial year to the Annual General Meeting on 15 April 2021
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021
1. Highlights and Overview
2. Strategy Implementation
3. GROUP RESULTS FY 2020
4. Outlook 2021
5. Governance
53
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021
KEY PERFORMANCE INDICATORS
2019 2020
Revenue (EUR m) 2,021.6 2,189.2 Increase of 8.3% in 2020
EBITDA margin (%) 15.8 13.8 EBITDA margin below the prior-year level
EBIT margin (%) 9.9 7.3/9.69.6% EBIT margin of the logistics business7.3% Group EBIT margin
Earnings/share (EUR) 2.17 1.75 Earnings per share down by EUR 0.42 from 2019
Cash flow (EUR m) 150.5 125.7 Operating free cash flow below the prior-year level
Equity ratio (%) 34.3 24.4Changed equity ratio due to balance sheet extension (bank99 and Aras Kargo)
54
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021
EUR m 2019 2020 % ∆ Q4 2019 Q4 2020
Revenue 2,021.6 2,189.2 8.3% 167.6 559.3 691.3
Other operating income 131.5 64.1 -51.2% -67.4 17.6 20.1
Raw materials, consumables, services -495.7 -596.2 -20.3% -100.5 -162.2 -217.9
Staff costs -976.7 -1,041.4 -6.6% -64.7 -232.0 -295.2
Other operating costs -361.3 -314.4 13.0% 46.8 -79.7 -75.6
At equity consolidation -0.6 1.5 >100% 2.2 -0.4 0.1
EBITDA 318.7 302.8 -5.0% -15.9 102.7 122.9
EBITDA margin 15.8% 13.8% - - 18.4% 17.8%
Depreciation, amortisation, impairment -118.1 -142.2 -20.4% -24.1 -32.2 -43.7
EBIT 200.6 160.6 -19.9% -40.0 70.5 79.2
EBIT margin 9.9% 7.3%/9.6%1 - - 12.6% 11.5%/12.7%1
Financial result 10.7 1.4 -86.5% -9.3 -2.9 -2.5
Income tax -66.8 -46.8 30.0% 20.1 -23.3 -25.9
Profit for the period 144.5 115.3 -20.2% -29.2 44.4 50.8
Earnings per share (EUR) 2.17 1.75 -19.2% -0.42 0.69 0.72
55
KEY INCOME STATEMENT INDICATORS
Strong Parcel growth offsets declines in Letter Mail and Direct Mail volume decline
Higher transport and material costs due to volume growth and COVID-19 costs
1 EBIT margin of the logistics business of 9.6% (excl. Retail & Bank Division); Q4 2020: 12.7%
EBIT decrease due to lower Letter and Direct Mail revenue, additional COVID-19 costs and launch of bank99
Effects in 2019 from claims related to non-wage costs paid in previous periods
EBITDA decline of 5%
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021 56
Letter Mail & Business Solutions 2020 (EUR m)– Revenue decline of 4.2% in 2020– Letter Mail volume decline of 7% in Austria in 2020
intensified by COVID-19 pandemic
Direct Mail/Media Post 2020 (EUR m)– Revenue decline of 12.5% in 2020,
volume decrease of 11.5% in Austria– Addressed items: structural decline in Austria by COVID-19
and negative economic situation– Unaddressed items: high volatility during the year
MAIL DIVISION: REVENUE DEVELOPMENT
1 Adjusted to the new segment structure since 1 January 2020
1
Q1208.2
Q1203.3
Q2200.6
Q2178.0
Q3195.4
Q3184.9
Q4211.7
Q4215.6
816.0 781.8
2019 2020
-4.2%
-2.4%
-11.3%
-5.4%
+1.8%
Q1124.7
Q1114.3
Q2126.7
Q295.0
Q3114.5 Q3
107.8
Q4138.2 Q4
123.8
504.1440.9
2019 2020
-8.4%
-25.0%
-5.9%
-10.4%
-12.5%
1
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021
EUR m 20191 2020 % ∆ Q4 20191 Q4 2020
Revenue 1,320.1 1,222.7 -7.4% -97.4 349.9 339.4
• Letter Mail & Business Solutions 816.0 781.8 -4.2% -34.2 211.7 215.6
• Direct Mail 372.0 320.9 -13.7% -51.1 100.1 88.1
• Media Post 132.1 120.0 -9.1% -12.1 38.1 35.7
Revenue intra-Group 2.9 3.1 6.4% 0.2 0.9 1.1
Total revenue 1,323.0 1,225.8 -7.3% -97.2 350.8 340.5
EBIT 196.7 164.4 -16.4% -32.3 67.8 57.7
EBIT margin 2 14.9% 13.4% - - 19.3% 16.9%
57
MAIL DIVISION: KEY INCOME STATEMENT INDICATORS
Revenue decrease in Direct Mail and Media Post due to COVID-19 pandemic and declining economic activity
1 Adjusted to the new segment structure since 1 January 20202 EBIT margin in relation to total revenue
Intensified decline in Letter Mail related to COVID-19, Q4 recovery
EBIT margin held up well at 13.4% despite large-scale revenue decline and additional costs caused by COVID-19
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021 58
Parcel & Logistics Division: +44.4% (Q4: +72.6%) E-commerce boost continues, DHL cooperation leads to further rise in revenue in Austria and CEE
514.7668.4
117.8
245.2
632.5
913.6
2019 20202
Austria
CEE/SEE,Turkey1
>+100%
+29.9%
+44.4%
PARCEL & LOGISTICS DIVISION: REVENUE DEVELOPMENT
1 Since 25 August 2020 2 Adjusted to the new segment structure since 1 January 2020
2020 Revenue DevelopmentEUR m
CEE/SEE, Turkey: >+100% (Q4: >+100%) – Ongoing positive e-commerce momentum due to
COVID-19 results in B2C growth– Full consolidation of Aras Kargo as at 25 August 2020
adds EUR 101.5m to revenue
Austria: +29.9% (Q4: +33.6%)– Additional revenue increase since August 2019 due
to cooperation with DHL– High organic growth due to strong online business in
spite of own delivery by a large customer in Eastern Austria
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021
EUR m 20191 2020 % ∆ Q4 20191 Q4 2020
Revenue 632.5 913.6 44.4% 281.1 195.2 336.9
• Premium 352.9 568.0 60.9% 215.1 113.4 224.9
• Standard 217.5 274.0 26.0% 56.5 62.8 91.5
• Other Parcel Services 62.1 71.5 15.3% 9.5 19.0 20.5
Revenue intra-Group 0.7 1.0 36.6% 0.3 0.2 0.3
Total revenue 633.2 914.5 44.4% 281.3 195.4 337.2
EBIT 37.8 73.5 94.5% 35.7 16.4 40.9
EBIT margin 2 6.0% 8.0% - - 8.4% 12.1%
PARCEL & LOGISTICS DIVISION: KEY INCOME STATEMENT INDICATORS
59
Ongoing revenue growth and additional volumes due to cooperation with DHL
1 Adjusted to the new segment structure since 1 January 20202 EBIT margin in relation to total revenue
EBIT margin positively affected by Turkish subsidiary Aras Kargo, but impacted by COVID-19 related additional costs and increased expenditures in the logistics network to manage higher volumes during the year
Initial consolidation of Aras Kargo adds EUR 101.5m to revenue
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021
42.0 44.8
29.3 19.8
9.2
80.5
64.7
2019 20201
60
Revenue development 2020EUR m
Branch Services (retail goods and branch products)
Cash payments for third parties
-19.7%
RETAIL & BANK DIVISION: REVENUE DEVELOPMENT
1 Adjusted to the new segment structure since 1 January 2020
Service fees from former banking partner
Financial Services Earnings
Branch Services
Retail & Bank Division: -19.7% (Q4: +10.4%)– Start of bank99 on 1 April 2020– Discontinuation of service fees from former banking
partner
Financial Services Earnings– Discontinuation of service fees from former
banking partner of EUR 29.3m in 2019 – Earnings of EUR 19.8m in 2020, including cash
payments for third parties (e.g. pensions)
Branch Services– Increase in retail goods and branch products to
EUR 44.8m in 2020
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021
EUR m 20191 2020 % ∆ Q4 20191 Q4 2020
Revenue 80.5 64.7 -19.7% -15.8 17.1 18.9
• Branch Services 80.4 44.8 -44.3% -35.6 17.1 11.5
thereof service fees from former banking partner 29.3 - - - 3.9 -
thereof cash payments for third parties (e.g. pensions) 9.2 - - - 2.3 -
• Financial Services Earnings 0.0 19.8 - 19.8 0.0 7.4
• Other 0.1 0.1 -27.1% 0.0 0.0 0.0
Revenue intra-Group 182.3 183.4 0.6% 1.1 49.1 51.5
Total revenue 262.8 248.1 -5.6% -14.7 66.2 70.4
EBIT -4.6 -43.8 <-100% -39.2 -2.7 -6.4
RETAIL & BANK DIVISION: KEY INCOME STATEMENT INDICATORS
61
1 Adjusted to the new segment structure since 1 January 2020
Including cash payments for third parties (e.g. pensions)
Earnings impacted by additional costs related to COVID-19 and launch of bank99
2019 included retail goods and branch products of EUR 42.0m
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021
1,137.2
158.3
485.1
589.5
91.2218.9
2,680.2
31.12.2020
1,056.5
96.2
403.6
50.9
142.4
293.2
2,042.9
31.12.2019
655.0
632.5
532.9
508.2
351.6
2,680.2
31.12.2020
163
93
182
194
62
Equity ratio of 24.4%
Equity
Provisions
Liabilities, Other
Other financial liabilities
Cash/cash equiv., money market/securities invest.
Other financial assets, investment property
Receivables, inventories, other1
Property, plant and equipment
Intangible assets
ASSETS EQUITY & LIABILITIES
Structure of provisionsEUR m
Employee under-utilisation
Legally and contractually required provisions for social capital
Other provisions
Other staff-related provisions
Liquid financial resources of EUR 219m
Includes EUR 327m right-of-use assets (IFRS 16)
BALANCE SHEET EXTENSION (+31%) DUE TO NEW FINANCIAL SERVICES BUSINESS/BANK99 + ARAS KARGO
Financial liabilities from financial services
Lease liabilities of EUR 321m (IFRS 16)
EUR 100m for potential claims related to non-wage costs from previous periods
700.7
617.4
415.3
309.5
2,042.9
31.12.2019
EUR 519m in liabilities to customers
EUR m
1 Includes IFRS 5-assets2Adjusted presentation
Financial assets from financial services
Financial services/bank99
EUR 568m cash in bank99
2
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021 63
2020 CASH FLOWCash flow adjusted for core banking assets of bank99
732.6
-522.2
210.4
-67.8-16.9
125.7
-55.1 -20.4
+37.0 87.3
Cash flow fromoperatingactivities
Core bankingassets (CBA)
Cash flow fromoperatingactivities(ex CBA)
MaintenanceCAPEX
Other Operating freecash flow
GrowthCAPEX
PropertyCAPEX
Acquisitions/Divestments
Free cash flowbefore money
market/securitiesinvestments
(ex CBA)
2
228.83 - 228.83 -71.5 -6.8 150.53 -60.9 -20.6 -6.8 62.23
1 Proposal to the Annual General Meeting on 15 April 20212 Free cash flow before acquisitions/securities/money market investments, growth CAPEX and core banking assets3 Values exclude cash inflows from the Neutorgasse real estate project of EUR 32.8m and credited claims of EUR 65.7m related to non-wage labour costs paid in previous periods.
2019
Customer deposits in bank99
Free cash flow before money market and securities investments of EUR 87.3m
Incl. sale of shares held in flatex AG
EUR m
Operating free cash flow of EUR 125.7m covers dividend payment of EUR 108.1m1
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021
1.00
1.401.50 1.50
1.601.70
1.801.90 1.95 1.95 2.00 2.05 2.08 2.08
1.60
70%80% 85%
106%
91% 93% 99% 104%90% 88% 88% 84%
97% 97% 94%
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 20201 21
Dividend in EURPayout ratio
64
DIVIDEND POLICYContinuation of attractive and predictable dividend policy since IPO
– Dividend proposal to the Annual General Meeting: EUR 1.60 per share
– Dividend yield as at 31 December 2020: 5.6% (based on share price of EUR 28.70)
– Payout ratio in 2020: 94% of net profit
– Unchanged dividend policy: distribution of at least 75% of net profit
1 Excl. special dividend of EUR 1.002 Proposal to the Annual General Meeting on 15 April 2021
Dividends since IPO
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021
1. Highlights and Overview
2. Strategy Implementation
3. Group Results FY 2020
4. OUTLOOK 2021
5. Governance
65
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021
Market environment– 2021 will continue to be influenced by the pandemic and government measures– Assumption of slow economic recovery in the course of the year– Development in the Letter Mail, Direct Mail and Parcel market with high volatility and reduced visibility
OUTLOOK 2021
66
Earnings/Dividend– Group EBIT increase in 2021 of at least +10% targeted in spite of uncertain conditions (EBIT 2020: EUR 161m)
– Expected stable or slightly lower development in the Mail Division – Approx. 20% earnings rise in the Parcel & Logistics Division– Improved earnings in the Retail & Bank Division– Uncertainty remains relating to development of pandemic/lockdown measures
– Continuation of attractive dividend policy: dividend proposal of EUR 1.60 per share for 2020 (payout ratio of 94% of net profit)
Investments/CAPEX– Ongoing implementation of 2018-2022 investment programme in Austria: planned capacity expansion by 30% by 2022– CAPEX Austria in 2021: growth CAPEX of more than EUR 60m in addition to maintenance CAPEX of about EUR 70m.
Furthermore, property acquisitions of approx. EUR 20m are possible. – CAPEX International in 2021: planned investments of about EUR 20m in CEE/SEE and Turkey
Revenue– Revenue growth of 8% to 10% expected in 2021
– Stability to modest decline in Mail Division possible– Strong increase of approx. 20% in the Parcel & Logistics Division, supported by the integration of Aras Kargo– Ongoing revenue growth in the Retail & Bank Division
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021
1. Highlights and Overview
2. Strategy Implementation
3. Group Results FY 2020
4. Outlook 2021
5. GOVERNANCE
67
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021
AUSTRIAN POST SHAREHOLDER STRUCTURE
28.2%
7.6%
7.4%3.7%
52.8%
Austria
NorthAmerica
Europe
UK & IrelandRest of World<1%
ÖBAG
68
Top Shareholders of Austrian Post
As of February 2021 No. of shares % of total
ÖBAG 35,701,569 52.8%
Marathon Asset Management, LLP 1,519,300 2.3%
Norges Bank Investment Management (Norway)
1,244,000 1.8%
Erste Asset Management GmbH 1,075,500 1.6%
The Vanguard Group, Inc. 935,800 1.4%
BlackRock Fund Advisors 863,500 1.3%Source: IHS markit Shareholder ID 02/2021
47.2% Free float
Core Shareholder ÖBAGFounded in 1967 as ÖIG, today’s ÖBAG is an independent holding that actively manages a diverse portfolio of companies in which the Republic of Austria has a significant shareholding (Austrian Post, OMV, A1 Telekom Austria, Verbund, etc.)
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021
SUPERVISORY BOARD OF AUSTRIAN POST
Edith HLAWATIChair
Maximilian SCHNÖDLDeputy Chair
FeliciaKÖLLIKER
Maria KLIMA
Helmut KÖSTINGER
Martin PALENSKY
Manfred WIEDNER
8 Shareholder Representatives 4 Employee Representatives
Huberta GHENEFF
Peter E.KRUSE
Chris E. MUNTWYLER
SigridSTAGL
Stefan SZYSZKOWITZFinancial expert
69
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021
– First appointed: 1 April 2011
– Current term of office expires: 31 March 2026
MANAGEMENT BOARD OF AUSTRIAN POST
– Responsibility for Branch Network and Private Customers
– Responsibility for Mail and Direct Mail
– Responsibility for Parcel & Logistics
– Group Management/Central Functions
– Finance Function/Corporate – Logistics Infrastructure
Georg PölzlCEOChairman of the Management Board
Walter OblinDeputy CEOHead of Mail & Finance Division
Peter UmundumMember of the Management Board Head of Parcel & Logistics Division
– First appointed: 1 Oct. 2009
– Current term of office expires: 30 Sept. 2024
– First appointed: 1 July 2012
– Current term of office expires: 30 June 2025
70
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021
MANAGEMENT TEAM OF AUSTRIAN POST
Georg Pölzl, CEO
Chairman of the Management Board
Walter Oblin, Deputy CEO
Head of Mail & Finance Division
Peter Umundum, Member of the Management Board
Head of Parcel & Logistics Division
Harald Kunczier
Branch Network
Manuela BruckCorporate communications, Customer Service
Franz NiglHuman Resources Management
Florian DanglBank
Harald HagenauerIR, Group Auditing & Compliance
Andreas ThöniStrategy, Digitalisation & Innovation
Robert HadzetovicPost E-Commerce GmbH
Thomas AuböckMail
Georg MündlMail Solutions
Horst Ulrich MooshandlGroup Information Technology & Procurement
Alexander Koch
Group Controlling
Michael Ullrich, MScGroup Real Estate
Verena Knott-BirklbauerGroup Accounting & Group Treasury
Anneliese EttmayerLegal
Stefan HeiglauerParcel & Logistics Austria
Franz LeitnerTransport & Services
Carsten WallmannCEE Parcel & Turkey
Alois ReifDistribution
Matthias HofmannStrat. network planning & controlling
Bernhard AchbergerBank
Wolfgang EinerLogistics Solutions
71
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021 72
SUPERVISORY BOARD COMMITTEES
Nomination Committee
Remuneration Committee
Audit Committee Parcel & Logistics Committee
Banking Committee
– Edith Hlawati, Chairwoman
– Maximilian Schnödl
– Helmut Köstinger
– Edith Hlawati, Chairwoman
– Maximilian Schnödl
– Maximilian Schnödl, Chairman
– Stefan Szyszkowitz, Deputy Chairman
– Huberta Gheneff
– Peter E. Kruse
– Helmut Köstinger
– Manfred Wiedner
– Peter E. Kruse, Chairman
– Chris E. Muntwyler
– Helmut Köstinger
– Maximilian Schnödl, Chairman
– Felicia Kölliker
– Helmut Köstinger
2 meetings
• Filling vacantManagement and Supervisory Board positions
4 meetings
• Remuneration Policy• Specification and
evaluation of targetcriteria for variable Management Board remuneration
5 meetings
• Financial statements• ICS and risk
management• Audit
4 meetings
• Parcel business in Austria
• Increase in stake heldin Aras Kargo
2 meeetings
• Business developmentbank99
• Issues relating to thefinancial servicesbusiness
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021
42%
58%
Female
Male
75%
25%
Austrian
Non-Austrian
25%
42%
33%
<50 years
>60 years
50-60 years
50%
8%
42%<5 years
>10 years
5-10 years
100%Independent
DIVERSITY OF THE SUPERVISORY BOARD
Nationality Age Gender
Independencein accordance with
the Austrian Corporate Governance Code (C-Rule 53)
Tenure
73
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021
Fixed Salary
Variable Salary
LTI performance period over three years
STI performance over period of one year
Long-TermIncentives (LTI)
Short-TermIncentives (STI)
100%
max. 150% of target value
max. 200% of target value
Year 1 Year 2 Year 3 Year 4
STIFix
LTI
Individual total cap for each board member between EUR 1.4m-2.8m
REMUNERATION SYSTEM OF THE MANAGEMENT BOARD
74
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021 75
REMUNERATION REPORT
Transparency in disclosing remuneration
Remuneration components described in a clear and understandable manner
Focus on variable performance-oriented remuneration components
Long-term corporate strategy and ESG criteria taken into account
Target values and target achievement presented in a transparent manner
Comparison with the company‘s business development
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021 76
DEVELOPMENT OF TOTAL MANAGEMENT BOARD REMUNERATIONIN KEUR
Fixed1,733
Fixed1,861
STI2,282
STI2,190
STI2,282
STI2,190
LTI2,443 LTI
1,499
LTI2,443
LTI1,499
6,458
5,551
4,725
3,689
2019 2020 2019 2020
-21.9%Variable remuneration
components
2/3 variable share
1/3 fixed share
73% 66%
27% 34%
INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021INVESTOR PRESENTATION Investor Relations Vienna, 12 March 2021 77
Austrian PostInvestor RelationsRochusplatz 1, 1030 ViennaWebsite: post.at/irE-mail: [email protected]: +43 57767-30400
CONTACT
Financial Calendar 202115 April 2021 Annual General Meeting27 April/29 April 2021 Ex-day/Dividend Payment Day12 May 2021 Interim Report Q1 202112 August 2021 Half-Year Financial Report 202111 November 2021 Interim Report Q1-3 2021
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uncertainties and other factors, which may cause the actual results, financial condition, performance, or achievements of Austrian Post, or results of the postal industry generally, to differ materially from the results, financial condition, performance or achievements expressed or implied by such forward-looking statements. Given these risks, uncertainties and other factors, recipients of this document are cautioned not to place undue reliance on the forward-looking statements. Austrian Post disclaims any obligation to update these forward-looking statements to reflect future events or developments.
Austrian Post | Legal form: limited company under Austrian law | Registered seat in the Municipality of Vienna | Commercial register number: FN 180219d of the Commercial Court of Vienna. This presentation can contain legally protected and confidential information and is protected by copyright. The reproduction, dissemination or duplication of this presentation, either in part or as a whole, requires the express written permission of Austrian Post.