Australian Professional Advisors Conference Deer Valley Utah January 2012
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Transcript of Australian Professional Advisors Conference Deer Valley Utah January 2012
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Australian Professional Advisors ConferenceFor Lawyers, Accountants and other professional advisors - A focus on the changing environment of professional advicewww.bwsconferences.com.au/apac-dv-12.aspx
6-13 JANUARY 2012 // DEER VALLEY, UTAH
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What’s Next for Professional Advice?• “New Service” - The move to a service
dominant perspective.• Social Media, Organisational Change &
Customer experiences.• The professional advice industry in the
21st century.
Social Media, Organisational Change and Customer Experiences
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What’s Next for the Future of Ski Resorts?• Selling Experiences.• The anatomy of Business Opportunities.• Partnerships.• Taking the first step in an experience sell
– Skills and Knowledge.2. What makes a Community? Learning’s
from a non-profit.
Selling Experiences, Business Opportunities, Partnerships and Taking the First Step in an Experience Sell
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What’s Next? Innovation consulting.• Transforming the high street travel agent• Cloud computing – hype or reality?• What services to offer?• Meeting the needs of the tech savvy
consumer.
Innovation Consulting, Cloud Computing and Meeting the Needs of a Tech Savvy Customer
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What’s Next? Social Media Governance.1. User Generated Content• Copyright, defamation and racial
vilification in user generated content.2. Liability• Liability Issues for employers, both in
respect to actions of employees and the actions of the employer.
Social Media Governance – Copyright and Liability
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What’s Next? Be There!
Phone: +61 2 9394 1084Email: [email protected]
Web: www.bwsconferences.com.au/apac-dv-12.aspx
Proudly presented by Co-Principal Sponsors:
Proudly presented by BWS Conferences Pty Limited ACN 114 175 183.
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