AUSTRALIAN MORTGAGE INNOVATION SUMMIT 2018

This agenda is subject to change

An intuitive approach to the home buying value chain

Thursday 22nd & Friday 23rd February 2018 Four Seasons Hotel 199 George St, Sydney NSW 2000

www.australianmortgageinnovationsummit.com.au #RFIAMIS2018 I @RFiMediaGRB

For more information, please contact James Harradine,

RFi Group on 02 9126 2616 jharradine@rfigroup.com

MEDIA PARTNERS EVENT PARTNERS SUPPORT SPONSORS

AUSTRALIAN MORTGAGE INNOVATION SUMMIT 2018

Register now - jharradine@rfigroup.com / 02 9126 2616 www.australianmortgageinnovationsummit.com.au

About RFi & Our Events

RFi Group is a global business intelligence and digital media provider focusing exclusively on financial services. We specialize in data and information gathering, customer based insight generation and business decision support for the world’s leading financial service providers. With offices in San Francisco, Toronto, London, Singapore, Sydney and Melbourne, RFi Group consistently provides clients with tailored advice and independent intelligence relevant to their specific market needs.

With a core focus on delivering insightful, valuable and actionable research within the banking sector both locally and internationally, RFi Group’s offering covers retail, SME, corporate, and private banking. RFi Group produces over 100 key events throughout the year with an aim to produce quality interactive forums with insightful and relevant debate. We utilise our market insight to produce high-quality industry gatherings that provide attendees with both topical and thought provoking sessions.

Our events are aimed at senior level industry leaders and we secure both national and internationally recognised speakers.

Australian Mortgage Innovation Summit

The Australian Mortgage Innovation Summit brings together local and global experts to discuss the impact of technology and innovation within the Australian mortgage sector.

Discussion will deep-dive into affordability in the market, the origination innovation imperative and the changing nature of the broker distribution channel. Sessions will also explore the influence of industry regulations such as pricing for risk, the cost of capital for lenders and the rise of macro prudential tools. Key themes:

• Housing affordability

• Risks in Australian residential housing investment

• Regulation and capital

• Economic drivers underpinning the mortgage market

• Knowing the customer

• Innovation for origination

• Digital disruptors

• The changing broker relationship

Who Should Attend?

• Head of Retail Banking

• Head and Mortgage Lending

• Head of Operations and Risk

• Head of Customer Experience and Marketing

• Head of Digital Transformation and Digital Mortgage

• Head of Information and Technology • Heads of Product – Home loans

AUSTRALIAN MORTGAGE INNOVATION SUMMIT 2018

Register now - jharradine@rfigroup.com / 02 9126 2616 www.australianmortgageinnovationsummit.com.au

Agenda – Day One

Thursday 22nd February

REGISTRATION

8:30 – 8:55AM

Arrival tea and coffee

WELCOME & OVERVIEW

8:55-9:00AM

SESSION ONE: Mortgage Lending - A Global and Local Perspective

Chaired by: Andrew Stabback, CEO, AB+F

International Keynote Address: Global thoughts on Markets and Mechanisms

9:00 – 9:30AM

• Systemic risk implications

• Yield curves

• Funding and capital

• Coping with changes

• Global trends impacting the Australian Market

Frank T. Troise, Economic Strategist, Risk Premia, TV Financial Commentator (Singapore)

Executive Interview: From the Traditional to the New – Why I’m building a bank

9:30 – 10:00AM

Steve Weston, the former CEO for Mortgages at British giant, Barclays Bank will discuss how to achieve national mortgage transformation and why he returned to Australia to build his own digital bank.

Steve Weston, Founder & CEO, Volt (former CEO - Mortgages, Barclays (UK), Member of Personal & Corporate Banking Executive Committee

and Barclays’ Board’s Senior Leadership Group) with Chloé James, Group Media Director, RFi Group; Presenter, Sky News

Business

PANEL: What the Economist’s think

10:00 – 10:40AM

• The Australian housing market state of play

• Data sharing through CCR and Open Banking – implications for home lending

• Economic drivers behind housing and pricing

• Lessons learned from overseas - Update and outcomes of recent regulation

• Forecast of the housing market for the next five years

Moderated by Andrew Stabback, CEO, AB+F With; Paul Bloxham, Chief Economist, HSBC Felicity Emmett, Head of Australian Economics, ANZ

Tim Lawless, Head of Research, CoreLogic

MORNING TEA

10:40 – 11:10AM

AUSTRALIAN MORTGAGE INNOVATION SUMMIT 2018

Register now - jharradine@rfigroup.com / 02 9126 2616 www.australianmortgageinnovationsummit.com.au

SESSION TWO: Housing Development and the First Home Buyer Journey

The Lay of the Land - RFi Insight

11:10 – 11:40AM

• The changing home ownership journey from an RFi Group perspective

• Innovation in a high-pressure environment

• Innovation vs ROE

• Maximising the customer relationship and creating efficiency in customer service and engagement

• Best practice in mortgage lending from around the world

Alan Shields, Managing Director, RFi Consulting - RFi Group

Property Development - Building Smarter Cities

11:40AM – 12:00PM

• The future of housing affordability in shaping Australian capital cities

• The battle of pricing – is there a housing affordability problem?

• Solutions in property development, housing construction and city planning - the tensions of supply and demand • Employment generation

Mark Bainey, CEO, Capio Property Group

PANEL: The First Home Buyer Journey

12:00 – 12:45PM

• The First Home Buyer Journey

• Distribution models for FHB’s

• Digital v’s face to face

Moderated by Josh Gadsby, Business Development Director, RFi Group With; Paul Ryan, Founder, simplyaskit

Matthew Wallace, Managing Director, Communities, LendLease Eloise Wall, Executive Manager - Financial Services, REA Group Damian Young, Managing Director, APAC & EMEA, Nomis Solutions

NETWORKING LUNCH

12:45 – 1:45PM

AUSTRALIAN MORTGAGE INNOVATION SUMMIT 2018

Register now - jharradine@rfigroup.com / 02 9126 2616 www.australianmortgageinnovationsummit.com.au

SESSION THREE: Mortgage Utopia, Non-Banks and the Upgrader Journey

PANEL: Non-Bank Mortgage Market Review

1:45 – 2:25PM Moderated by Paul Lahiff, Chairman, New Payments Platform Australia (former CEO, Mortgage Choice) With; Rupert Hugh-Jones, General Manager - Corporate Affairs & Customer Relations, Liberty

Mary Ploughman, CEO, Resi Mario Rehayem, Director of Sales and Distribution, Pepper

Delivering Mortgage Utopia Today: A How-To Guide

2:25 – 2:55PM

• Cyborg-brokers, bot-to-bot negotiation wars and the need for nano-second mortgage approvals

• How do you time-travel to get there first • Begin the journey to get there today

Daragh O’Byrne - Vice President, Global Head of Marketing & Alliances, Nucleus Software

PANEL: The Upgrader / Re-financer Journey

2:55 – 3:30PM

Moderated by Kate Wilson, Head of Client Insights – Australia & New Zealand, RFi Group With; Melanie Evans, Head of Retail Banking, ING Australia Debra Foster, General Manager - Customer Strategy (BOQ Retail Leadership Team), BOQ

Melissa McCarney, General Manager - Group Marketing, Mortgage Choice Limited

AFTERNOON TEA

3:30 – 4:00PM

SESSION FOUR: Over the horizon

The regulator and the industry

4:00 – 4:30PM

• Regulation and innovation in mortgage lending - realising the benefits and mitigating the risks

• ASIC’s continued focus on key regulatory protections

• CCR and implications for consumers and lenders

• Brokers, transparency and customer focused outcomes

Moderated by Hillary Ray, Partner, Cowell Clarke With; Vicki Grey, Partner, Kemp Strang

Michael Saadat, Senior Executive Leader – Deposit Takers, Credit & Insurers and Regional Commissioner – New South Wales, Australian Securities and Investments Commission (ASIC)

PANEL: Looking up and ahead - Mortgage blue sky

4:30 – 5:15pm

• Maintaining and enhancing the customer relationship online

• The benefits/disadvantages of online only

Moderated by Chloé James, Group Media Director, RFi Group

With; Siobhan Hayden, COO, HashChing (former CEO, Mortgage & Finance Association of Australia (MFAA))

Nicholle Lindner, Strategic Advisor, APAC Financial Services Industry Leader, Unisys Corporation Ranin Mendis, Co-Founder & CEO, LoanDolphin

Vincent Turner, CEO, Uno

AUSTRALIAN MORTGAGE INNOVATION SUMMIT 2018

Register now - jharradine@rfigroup.com / 02 9126 2616 www.australianmortgageinnovationsummit.com.au

Agenda – Day Two

Friday 23rd February

REGISTRATION

8:30 – 9:00AM

Arrival tea and coffee

SESSION ONE: The Journey and The Channel

Chaired by: Andrew Stabback, CEO, AB+F

Opening Keynote Address: Government strategy to creating a hopeful future

9:00 – 9:20AM

The Honourable Matthew Kean MP - Minister for Innovation and Better Regulation, NSW Government

Industry Keynote Address: The Homebuying Journey – Unpacking the NAB and REA partnership

9:20 – 9:50AM

• Being there in the moments that matter

• Facilitating the homebuying journey

Meg Bonighton, General Manager - Home Lending, NAB

Partner Presentation

9:50 – 10:20AM

Scott Rigby, Head of Digital Transformation - APAC, Adobe

The Digitally Originated Home Loan

10:20 – 11:00AM

• Understanding the correct metrics to make the ‘digital mortgage’

• Is collaboration the key to success?

• What are the impacts for both institution and customer?

• What lengths of efficiency are we capable of reaching by utilising technology correctly?

• Reaching the best outcome within a strict compliance framework

Moderated by Alex Boorman, Global Research Director, RFi Group With;

Scott Rigby, Head of Digital Transformation - APAC, Adobe Marielle Yeoh, Executive General Manager, Financial Institutions, PEXA Andy Wright, Head of Home Ownership, Westpac

MORNING TEA

11:00 – 11:30AM

AUSTRALIAN MORTGAGE INNOVATION SUMMIT 2018

Register now - jharradine@rfigroup.com / 02 9126 2616 www.australianmortgageinnovationsummit.com.au

SESSION TWO: The Investor Journey

PANEL: The Investor Journey

11:30 - 12:15PM

Moderated by Mike Cameron, Group Executive, Customer & Revenue, PEXA

With; Matt Carlson, General Manager - Benchmarking and Industry Solutions, CoreLogic Justan Kitchener, Head of BT Private Wealth NSW/ACT, BT Private Wealth (Westpac Group)

Anthony Millet, Founder and CEO, BRICKX Andrew Rasby, General Manager Lending, Yellow Brick Road

NETWORKING LUNCH

12:15 – 2:00PM