Australian CIO Summit 2012: A Strategic Approach To BIG DATA Analytics. Separating Hype from Reality...

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A Strategic Approach To BIG DATA Analytics. Separating Hype from Reality. Ian Forrester, Managing Consultant, Inside Info [email protected] Make every decision count

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Australian CIO Summit 2012: A Strategic Approach To BIG DATA Analytics. Separating Hype from Reality by Ian Forrester, Managing Consultant, Inside Info

Transcript of Australian CIO Summit 2012: A Strategic Approach To BIG DATA Analytics. Separating Hype from Reality...

Page 1: Australian CIO Summit 2012: A Strategic Approach To BIG DATA Analytics. Separating Hype from Reality by Ian Forrester

A Strategic Approach To BIG DATA A Strategic Approach To BIG DATA Analytics. Separating Hype from Reality.

Ian Forrester, Managing Consultant, Inside [email protected]

Make every decision count

Page 2: Australian CIO Summit 2012: A Strategic Approach To BIG DATA Analytics. Separating Hype from Reality by Ian Forrester

Some History...

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Page 3: Australian CIO Summit 2012: A Strategic Approach To BIG DATA Analytics. Separating Hype from Reality by Ian Forrester

Some History...

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Source: Gartner Hype Cycle 2011

Page 4: Australian CIO Summit 2012: A Strategic Approach To BIG DATA Analytics. Separating Hype from Reality by Ian Forrester

What It’s Not

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Source: Gartner Hype Cycle 2011

Page 5: Australian CIO Summit 2012: A Strategic Approach To BIG DATA Analytics. Separating Hype from Reality by Ian Forrester

So what is

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& the 3 ‘V’s?

Page 6: Australian CIO Summit 2012: A Strategic Approach To BIG DATA Analytics. Separating Hype from Reality by Ian Forrester

The amount of data is continuing

to increase...

Volume

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Business Insight

Page 7: Australian CIO Summit 2012: A Strategic Approach To BIG DATA Analytics. Separating Hype from Reality by Ian Forrester

Variety

Data can be structured or

unstructured

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Volume

Business Insight

Page 8: Australian CIO Summit 2012: A Strategic Approach To BIG DATA Analytics. Separating Hype from Reality by Ian Forrester

The speed of change

Velocity

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Volume

Variety

Business Insight

Page 9: Australian CIO Summit 2012: A Strategic Approach To BIG DATA Analytics. Separating Hype from Reality by Ian Forrester

Is BIG DATA measuring up to its

promise?

more people have access to more data

creates business value more work

to be done

75%will increase investments in data analysis next year

73%have leveraged data to increase revenues

85%report obstacles in managing & analysing data

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Source: Avanade June 2012 Global Big Data Survey

in data analysis next year increase revenues

43% 57%

used data to create entirely new sources of revenue

used data to increase an existing revenue stream

84%report using Big Data has helped them make better business decisions

key trends causing companies to rethink their

data management strategy:

61%

social

65%

cloud

73%

mobile

Page 10: Australian CIO Summit 2012: A Strategic Approach To BIG DATA Analytics. Separating Hype from Reality by Ian Forrester

Through New Business Models

• Data aggregators eg. Klout for influence analysis

Creating Business Value

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Page 11: Australian CIO Summit 2012: A Strategic Approach To BIG DATA Analytics. Separating Hype from Reality by Ian Forrester

By Transforming Existing Business Models

Utilities

• Smart metering for mutual benefit (no brownouts, lower consumer cost)

Manufacturing

• Real-time product performance to drive concurrent engineering

Creating Business Value

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Financial Services

• Fraud detection

Retail

• Location based tracking & marketing

• Sentiment analysis

Page 12: Australian CIO Summit 2012: A Strategic Approach To BIG DATA Analytics. Separating Hype from Reality by Ian Forrester

Big Data Challenges

Economist Survey

• Extracting value from Big Data remains elusive for many organisations. (53% of respondents only use ½ their available data today).

• Many companies struggle with the most basic aspects of data management such as cleaning, verifying or reconciling data across the organisation. (Nearly 1/3 have insufficient data governance).

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• The most common obstacle for companies in extracting value from data is that they have too much data & too few resources.

Harvard Business Review

• Analytic skills are concentrated in too few employees

• Reliable information exists, but hard to locate

• Executives don’t manage information as well as they manage talent, capital & brands.

Source:

The Economist, Big Data Harnessing A Game Changing Asset, 2011

Harvard Business Review, Good Data Won’t Guarantee Good Decisions, March 2012

Page 13: Australian CIO Summit 2012: A Strategic Approach To BIG DATA Analytics. Separating Hype from Reality by Ian Forrester

Some Tips

• More data does not automatically translate

into better decisions

• People have limited capability to

concurrently assimilate an infinite number of

data points

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• Identifying the “information sweet spots” is

critical to drive better decisions

• Master small data before getting too

distracted on Big Data

Page 14: Australian CIO Summit 2012: A Strategic Approach To BIG DATA Analytics. Separating Hype from Reality by Ian Forrester

Enablers

A Way Forward

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PeopleAlignment TechnologyGovernance &

Data

Page 15: Australian CIO Summit 2012: A Strategic Approach To BIG DATA Analytics. Separating Hype from Reality by Ian Forrester

Enablers

PeopleAlignment TechnologyGovernance &

Data

Alignment

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• Start with the end in mind

• Align outcome with strategic intent

• Understand the important business questions that need to be answered

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Enablers

PeopleAlignment TechnologyGovernance &

Data

People

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A different set of skills will be required to exploit the Big Data opportunity

• Data-centric business people who can ask the right questions

• Analysts who can analyse & interpret the data to deliver the answers

• Technologists who can build & support the technical infrastructure

Page 17: Australian CIO Summit 2012: A Strategic Approach To BIG DATA Analytics. Separating Hype from Reality by Ian Forrester

Enablers

PeopleAlignment TechnologyGovernance &

Data

Governance & Data

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• Data is the lifeblood of BI – it needs to be clean, reliable & well understood

• Processes & structures to manage demand & change

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Enablers

PeopleAlignment TechnologyGovernance &

Data

Technology

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Visualisation is Key!

• Drives efficiency by allowing assimilation of vast quantities of data rapidly

• Enables patterns to be identified easily

• Is fun & drives adoption & usage

Page 19: Australian CIO Summit 2012: A Strategic Approach To BIG DATA Analytics. Separating Hype from Reality by Ian Forrester

Visualisation - 7 Deadly Sins

Greed Envy Wrath

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Greed Envy Wrath

Sloth Gluttony Lust Pride

Source: Kansas State University Geography/USACE

Page 20: Australian CIO Summit 2012: A Strategic Approach To BIG DATA Analytics. Separating Hype from Reality by Ian Forrester

Big Data has always been around. What has changed is

the ability to make sense of it. Understand the evolutionary

process to get to Big Data – it’s a progression.

Evolution or Revolution

Big

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Basic

Tactical

Strategic

Immature

Big

Data