Australia Communication(3)
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Transcript of Australia Communication(3)
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Nitish Srivastava Rahul Chadha
Rinshul Pruthi
Rajat Singhal
Gagan Rajpal
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Location: Continent between the
Indian Ocean and the South Pacific
Ocean
Capital: Canberra
Climate: generally arid to semiarid
Population: 19,913,144 (July 2004
est.) Government: democratic, federal-
state system recognizing the British
monarch as sovereign
About Australia3
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Ethnic Makeup4
92%
7% 1%
Caucasian Asians Aborigines & Others
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Religions5
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History
Aboriginal and Torres Strait Islander
European settlement
Used as a penal colony by the British Commonwealth, formed in 1901-federation of six
states under a single constitution
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Languages
English
In 1788, there were about 250 separate
Aboriginal languages
Only two thirds survive
Only 20 of them still strong enough to have chance
of surviving well into the next century
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Australian Society
and Culture
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Aussie Modesty
Very down to earth
Value authenticity, sincerity, and loathe
pretentiousness.
Prefer people who are modest
Do not draw attention to their achievements
Often downplay their own success
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Mates
Place a high value on relationships.
With a relatively small population-important to get
along with everyone
Win-win negotiating style
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Multi-cultural society
Initial population-Aborigines, Britishers and Irish
After World War II-heavy migration
Australian policy to attract immigrants to boost thepopulation and work force.
Liberalised its immigration policy and opened its
borders to South East Asia.
Aussies begin to re-define themselves as a multi-cultural and multi-faith society
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Australian Etiquettes
and Customs
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Communication in a Meeting
Not very formal so greetings are
casual and relaxed
A handshake and smile suffices
'G'day' or 'G'day, mate
Visitors - 'Hello' or 'Hello, how are
you?
First names, even at the initialmeeting
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Watch your Table Manners
Table manners-Continental
Finishing the meal
Posture
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Business Etiquettes and
Customs
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Relationships & Communication
Very matter of fact when it comes
to business
Very direct in the way they
communicate.
Element of humour, often self-
deprecating, in their speech.
Often use colourful language thatwould be unthinkable in other
countries
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Business Communication
Appointments-necessary and easy to schedule
Punctuality is important in business situations
Meetings are generally relaxed; however, they are
serious events. If an Australian takes exception to something that
you say, they will tell you so.
No exaggeration or hype in a presentation
Present business case with facts and figures
Emotions and feelings-not important
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Negotiating
Get down to business quickly
They are quite direct and expect the same inreturn
They appreciate brevity and are not
impressed by too much detail. Negotiations proceed quickly, bargaining is
not customary
Expect initial proposal to have only a smallmargin for negotiation
They do not like high-pressure techniques.
Decision-making-concentrated at the top ofthe company
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PDI-36
IDV-90
MAS-69
UAI-50
LTO-28
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Hofstedes Scores
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PDI = 40
IDV = 91
MAS = 62
UAI = 46
LTO = 29
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PDI = 36
IDV = 90
MAS = 69
UAI = 50
LTO = 28
Similarities- Australia and the US
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Thank You
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