Austin Lane - #1 Managed IT Services - DFW Metorplex
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Transcript of Austin Lane - #1 Managed IT Services - DFW Metorplex
ALL SYSTEMS GOMOBILE • OFFICE • NETWORK
When it comes to keeping your business on track, few things are as important as maintaining your IT systems. Your server goes down and before you know it, work comes to a screeching halt. With Austin Lane’s managed IT service plans, you have your very own IT expert, backed by our crew of problem solvers, making sure computer problems are kept at bay. And that means you can focus on your business, not on your technology.
Take the lead – put Austin Lane managed, expert, responsive IT services to work for your business.
Effectively managed data from the point of entry through all aspects of your network, leaving you free to manage business.
Consistent monthly budget with monthly service agreements that take the guesswork out of IT support costs.
Stable, secure network environment supported by regularly scheduled on-site and remote managment of uptime operations.
Faster resolution of issues with online, phone and on-site support available.
Response to issues even before they become issues by proactively managing your uptime so your staff can be as productive as possible.
Enterprise-level mobile application integration experience from Austin Lane Technologies Managed IT Services experts.
HOW MANAGED ARE YOUR MANAGED SERVICES?
HOW RESPONSIVE ARE YOUR RESPONDERS?
30 minutes or lessAverage response time (guaranteed 1 hour response
for all Priority 1 support)
austinlane.com 940.323.9801 mobile.office.network
SUPPORTDedicated Account Techs
Disaster RecoveryElectronic Case Logging
Free Yearly Network & Security EvaluationImmediate Response For Urgent Issues
Monthly Scheduled Service CallsOn-Site, On-Line & Remote Support
Remote ConnectivityService Call Summary Reports
Strategic Business Review
MAINTENANCE Desktop & Laptop MaintenanceHardware & Software UpdatesMalware Abatement/Removal
Messaging & Spam Filtering SolutionsProactive Uptime ManagementRemote Management Services
Server Maintenance Software Updates
Stabilization ServicesVirus & Spyware Protection
Backup Systems Data Management Solutions
INTEGRATIONCross Platform Integration
Assessment & Strategic Planning ServicesNetwork Security Solutions & Configuration
Enterprise Hardware SolutionsIT Strategy/Consulting
Mobile Device Integration Network Planning & Implementation
Security Review Strategic Network Planning
Server DeploymentWorkstation Deployment
Website Development & HostingCustom Software Solutions
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MOBILE OFFICE NETWORK
SUPPORT, MAINTENANCE & INTEGRATION
06 KACI MIELKE
Support Systems Analyst
Client Uptime:
99.96%Years Exp: 6
05 ROBERT SCHNEIDER
Support Systems Analyst
Client Uptime:
99.98%Years Exp: 5
HOW EXPERT ARE YOUR EXPERTS?
With multiple areas of expertise, we take the lead in technology; you take the lead in business.
Windows Servers • Desktops • Laptops • Tablets • Netbooks • Smartphones • Exchange Management • IIS Configuration
& Deployment • Mobile Connectivity • Apple Macintosh • Novell • Lotus Notes / Domino • Mobility Solutions • MS Office
• Networking Hardware & Infrastructure Solutions • OEM Hardware Solutions • Business Process Analysis • All Windows
Operating Systems • UNIX Platform • Custom Software Development • Strategic Consulting
10 RICHARDPORTER
Support Systems Analyst
Client Uptime:
99.94%Years Exp: 10
11 PAUL GARMER
Support Systems Analyst
Client Uptime:
99.94%Years Exp: 11
07 JEFF MONSCHKE
Systems Support
SupervisorClient Uptime:
99.98%Years Exp: 7
29 ROB GRABER
VP
OperationsClient Uptime:
99.98%Years Exp: 29
AUSTIN LANETECHNOLOGIES01
Client Uptime:
99.96%EST: 1999
940.323.9801
Mobile Office
Network
940.323.9801
TAkE A TEST DRIVE WITH OUR
FREE NETWORk AUDIT($499 vaLuE)
No obligation for service or strings attached. You will receive a complete, written audit report from our IT experts detailing immediate areas of concern and a roadmap to ensure future success.
[email protected] mobile.office.network
Sign-up here to schedule a free test drive!