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Market leader in VoIP networking Products Ranked #1 in low and mid density media gateways for service providers Ranked #3 in enterprise session border controllers
Deployed in over than 100 countries in service provider and
enterprise networks
Strong brand for quality & performance
Global partnership with leading telecom players
Over 20 years of VoIP expertise
Public since 1999
AudioCodes: A Brief Intro
Strong Global Presence
Worldwide presence: Headquarters: Israel USA and Canada APAC: Singapore, Korea, China, India, Australia, Japan, Hong Kong EMEA: UK, France, Benelux, DACH, Russia, Italy, South Africa, Poland CALA: Miami, Brazil, Mexico, Argentina, Colombia
Global Distribution Network covering more than 100 countries
Support Centers covering all time zones
3 Logistics Centers in North America, EMEA and APAC
AudioCodes Products Portfolio
405HD 420HD,430HD 440HD,450HD
IP Phones
IP Phones
Mediant™ 500L Mediant™ 500 Mediant™ 800 Mediant™ 1000
Multi-Service
Business Router (MSBR)
MGW/MSBR
Mediant 500L E-SBC Mediant 500 E-SBC Mediant 800 E-SBC Mediant 1000 E-SBC Mediant 2600 E-SBC Mediant 3000 E-SBC Mediant 4000 E-SBC Mediant 9000 E-SBC
MGW/E-SBC
Mediant™ 3000 Mediant™ 8000
Carrier-Grade
Media Gateway With IP-to-IP
HD Transcoding
High Availability Gateways
Software SBC
Mediant VE Mediant SE
Software SBC Analogue Gateways
Media Pack 11x/2xx/1288
Recording & Applications
SmartTAP™
Advanced Auto Attendant & IVR
Fax Server
AudioCodes Technology
The same core technology across product lines
• AudioCodes DSP Software • The same fundamental Hardware architecture • Sharing the same SW code
Why should you care?
• Better QA processes • Better support • Easy scaling • Consistent training • Consistent Interoperability • Sustainable partnership
Audiocodes Strategy
The three main pillars
Unified Collaboration
Hosted Services/SIP Trunking
Contact Centers
Different Flavors: MS Skype For Business, Hosted Services, Hospitality and Contact Center
Focus on multi-site, multi-vendor PBX connectivity, routing, mobility and QoS
The Ecosystem
UC applications vendors
Service Providers & Hosters
Infrastructure & Services delivered by AudioCodes
AudioCodes One Voice Program
All voice elements Certified products
Packaged solutions Joint go-to-market, Services
Partnerships
Managem
ent
AudioCodes One Voice Solutions
Sip Trunking TDM Trunking Voice Quality Monitoring
Survivable Branch
Appliances
SIP & SfB Phones
Integrated with Non-certified
IP-PBX
Connectivity to Local PBX
Remote Offices Solutions
Voice Applications Call Recording
Professional Services
AudioCodes One Voice - Suite of Solutions
The only vendor with complete voice solutions offering
Some of our joint customers
IPPBX
VoIP architecture - Classic
This is still the most common architecture today, called «On Premise» The IPPBX is inside the company All the endpoints (phones and softphone) are registered locally Company has a traditional connectivity (PSTN – ISDN/Analog)
IP
PSTN
PBX
VoIP architecture - “On Premise - PBX”
Known as «On Premise» IPPBX or PBX (TDM) is inside the company All the endpoints (phones and softphone) are registered locally Company has a traditional connectivity (PSTN – ISDN/Analog) or SIP Trunk
IP
SIP Trunk
ISDN
TDM
IPPBX
VoIP architecture - “On Premise - IPPBX”
Known as «On Premise» IPPBX or PBX (TDM) is inside the company All the endpoints (phones and softphone) are registered locally Company has a traditional connectivity (PSTN – ISDN/Analog) or SIP Trunk
IP
SIP Trunk
PSTN
SP MPLS/VPN
Internet
Application/SIP Server
VoIP architecture - “Hosted/Cloud” The evolution of the «Classic» is «Hosted» or «In the Cloud» No IPPBX or SIP Server inside company network All the endpoints (phones and softphone) are registered on SIP Server placed in Operator Data Center Telephone lines are in Data Center Company may have as an option a local PSTN
IP TDM
OVOC
Application Server
Campus / Enterprise Service Provider Cloud
SMB/SME/Enterprise Hosted demarcation device
SBC SIP Trunk termination PBX
Internet / Managed Access Core SBC for Access &
Peering
SBC Demarcation Device
VoIP architecture – Full SIP
Hosted Service
SIP Trunk
SMB/SME/Enterprise SIP Trunking
MP20X ATA 2 – 4 FXS
MP1XX Media Gateway 1-24 FXS
MP-1288 up to 288 FXS
AudioCodes ATAs and Analog Gateways
Certified with main IPPBX and Cloud Platforms
Audiocodes Digital Media Gateway capacity
SMBs
2 E1/T1 (4E1 inQ3 2017) 4 BRI, 12 FXS
Optional OSN
Mediant 800B VoIP Gateway
Mediant 1000B VoIP Gateway
Mediant 3000 VoIP Gateway
SMBs and SMEs
6 E1/T1, 8 BRI, 24FXS/FXO
Optional OSN
Large Enterprises
63/84 E1/T1; 1 DS3/T3; 1 STM-1/OC3
Large Enterprises
126/252 E1/T1; 9/24 T3; 3/8 STM-1/OC3
Mediant5K/8K VoIP Gateway
Mediant 2000 VoIP Gateway
SMEs
16 E1/T1
Optional OSN
SOHO
1-4 BRI, 1 E1, FXS, FXO
Mediant 500L Mediant 500
VoIP Gateway
HA HA HA HA
Mediant 500L – Gateway, SBC or MSBR
USB2.0 3G/4G mobile WAN modem
for primary or backup WAN External USB hard drive or
flash disk (storage)
WAN interfaces (up to 3): • GE: Copper GE • GE SFP: SFP module - dual-mode supporting 1.25 Gbps • V/ADSLoPOTS: ADSL/2+ and VDSL2
FE LAN interfaces 4 Fast Ethernet (10/100Base-T) ports (RJ-45) Optional GbE and POE
Telephony interfaces Voice channels: Up to 4xBRI port interfaces (RJ-45) Up to 4xFXS port interfaces (RJ-11) Up to 4xFXO port interfaces (RJ-11)
SBC Capacity Up to 60 sessions
Mediant500 Gateway, SBC or MSBR
USB2.0 3G/4G mobile WAN modem
for primary or backup WAN External USB hard drive or
flash disk (storage)
WAN interfaces (up to 3): • GE: Copper GE • SFP module (single pair, supporting 1 GbE)ADSL/2+ ,
VDSL2 an d SHDSL
GE LAN interfaces Up to four Gigabit Ethernet (10/100/1000Base-T)
Telephony interfaces • Single ISDN PRI E1/T1
SBC Capacity Up to 250 sessions
Mediant800B Gateway, SBC or MSBR
USB2.0 3G/4G mobile WAN modem
for primary or backup WAN External USB hard drive or
flash disk (storage)
WAN interfaces GE (Copper GbE) V/ADSLoPOTS SHDSL GE SFP (Optic Fiber) T1E1 (T1 WAN)
GE LAN interfaces Gigabit Ethernet (10/100/1000Base-T) copper WAN interface (RJ-45))
Telephony interfaces • Up to 4xFXS port interfaces (RJ-11) • Up to 4xFXO port interfaces (RJ-11) • Up to 8xBRI port interfaces (RJ-45) • Up to 2xE1/T1 port interfaces (RJ-48)
SBC Capacity Up to 250 sessions (45 Transcoded)
GE LAN interfaces Up to four Gigabit Ethernet (10/100/1000Base-T)
Support for OSN integrated Server Quad Core i7, 16G RAM and 240G SSD
SBC Capacity Up to 192 sessions (96 transcoded
Mediant1000B Gateway, SBC
Telephony interfaces (field upgradable) • Up to 24xFXS port interfaces (RJ-11) • Up to 24xFXO port interfaces (RJ-11) • Up to 20xBRI port interfaces (RJ-45) • Up to 6xE1/T1 port interfaces (RJ-48))
• 3 Ethernet LAN 10/100/1000Base-T • RS-232 port for accessing the CLI
Support for OSN integrated Server: • OSN3B: i7, 4G RAM, 120/256 GB SSD (500 GB SATA) • OSN4 : i7, 8G RAM, 120/256 GB SSD (500 GB SATA)
Mediant 3000 – (with HA)
1. Mounting Brackets
2. FM/M3K Fan Tray (housing AF/3K Air Filter, alarm LEDs, ACO button, component location diagram indicating numbering of board slots and power supply units)
3. M3K system alarm boards in slots 2 and 4 (redundant board in Slot 4 for 1+1 configuration)
4. TP-8410 boards in slots 1 and 3 (redundant board in Slot 3 for 1+1 configuration)
5. PS/DC/3K (two power supply units in a load-sharing configuration)
6. Power supply LEDs
7. ESD Terminal
Front
SCENARIO1: HA (from 1BRI to 6 PRI)
E1 per HA
IPPBX
IP
E1
Audiocodes Mediant «A»
PSTN
1 2
In case of fault on device A, ports 1 and 2 are shorted and E1 is «moved» on port 1 on device B. IPPBX should be able to address both Gateway IP addresses
HA Diagram (1)
1
Audiocodes Mediant «B»
SCENARIO 2: HA (from 2BRI to 6 PRI)
E1 per HA
IPPBX
IP
E1
Audiocodes Mediant «A»
PSTN
1 2
In case of fault on device A, ports 1 and 2 are shorted and E1 is «moved» on port 2 on device B. IPPBX should be able to address both Gateway IP addresses
HA Diagram (1)
1
Audiocodes Mediant «B»
SCENARIO3: E1 HA – Mediant3000 from 8 to 63 E1
IPPBX
IP
E1
Audiocodes Mediant 3000
PSTN
1 2
Mediant 3000 is a fully redundant machine 1+1. It provide HA from 8 to 63 E1. In case of failure on main board, all the E1 connections are automatically managed from the backup board (with fully automated internal mechanism)
HA Diagram (3)
3 4 5 6 7 8 63
MSBR
Mediant MSBR Concept
Mediant
Data
LAN Switching
Routing
Data Security
Media Gateway
SAS
SBC
VoIP
MSBR Highlights
One box. Delivering Smart Business Services
All-in-One Routers with Access, Data, Voice and Security services
Integrated modem with multiple WAN options including ADSL, VDSL, SHDSL, E1/T1, Copper and Fiber Ethernet and 3G/4G
Access
WiFi and LAN interfaces with Routing and Switching functions
Data
Integrated Firewall and VPN Security
Analog interfaces, supporting SIP Trunks and Centrex, PSTN Fallback and Survivability options
Voice
Target Applications: IP Centrex and Data Services
• CRP Survivability • SEM QoE • WAN Failover • Local PSTN breakout
SBC
Consistent High-Performance
0
20
40
60
80
100
120
140
160
180
Routing+NAT
Routing+NAT+
Firewall
Routing+NAT+
Firewall+QoS
Routing+NAT+
Firewall+QoS+VoIP
Thro
ughp
ut (
Kpps
)
AudioCodes
Vendor B
Vendor C
WAN
• Dedicated Core for Data services • Dedicated Core for VoIP services • Cavium CPU optimized for
NAT/IPSEC/SRTP Encryption
Data VoIP
VoIP Data
Maintain performance while introducing new services
High Performance Data - QoS
AudioCodes Confidential
QoS features in AudioCodes MSBR allow for connection of an IP or analog phone to the router, giving voice traffic precedence over data applications
Business Continuity (with multiple wan)
AudioCodes Confidential
Redundant WAN links help ensure business continuity if the primary broadband link fails Both Data and SIP trunks traffic will be redirect to the backup network
Business Continuity (with SAS)
AudioCodes Confidential
The Stand Alone Survivability (SAS) provides continued telephone service when WAN link fails Users will be able to use internal calls via the LAN network and the external calls will be redirect to
the PSTN backup network
High end, executive model 5” TFT 800x480 touch screen Integrated Bluetooth, USB Port 1GB Eth Optional Expansion unit
Cost-effective, basic model Basic LCD with 4 programmable soft keys 1GB Eth (Optional)
400 IP Phone Series
AudioCodes Managed IP Phone solution Now support Silk! User Experience through voice quality, intuitive design, and powerful features
AudioCodes provides INNOVATIVE, MANAGED, RESILIENT Solution at affordable price
405 IP Phone 420HD IP Phone
430HD IP Phone
Mid-range model Boast a large LCD and 12 programmable speed dials keys USB Port 1GB Eth (Optional)
Advanced mid-range model Improved Graphic LCD 256x128 Dedicated LCD displaying 12 contacts and their presence 1GB Eth USB Port
440HD IP Phone 450HD IP Phone
PRIC
E
MODEL
Low-cost, Entry level model Basic LCD with 4 programmable soft keys *1GB Eth & USB starting July 16
405HD
405HD IP Phone The 405 IP Phone is a low-cost, entry-level IP phone designed to offer the essential everyday features that the modern business environment demands. Full duplex speakerphone and headset connectivity • 2 lines • Graphical, backlit multi-lingual LCD (132 X 64) • 4 programmable soft keys • PoE or external power supply
(GbE Support in UC version)
420HD
420HD IP Phone A cost-effective, feature-rich enterprise IP phone. Its flexibility and robust design make it extremely suitable for demanding enterprise and contact center deployments Simplify the end user experience: • Hold • Transfer • Redial • Contacts ( directory ) Full duplex speakerphone and headset connectivity • 2 lines • Graphic multi-lingual LCD (128 X 48) • 4 programmable soft keys • Optional GbE Support • PoE or external power supply
440HD multi button and integrated side-car design Unique integrated side-car, with 12 BLF / Speed Dial keys 440HD IP Phone
Improved Graphic LCD 256x128 Dedicated LARGE hard keys Simplify the end user experience: • Hold • Transfer • Redial • Contacts ( directory ) LARGE and Easy to access buttons • Speaker • Headset • Mute
New 450HD - Executive Phone with color touch display
• High End 5” Touch Screen (main & Expansion) • Manufactured by the same high quality
manufacturing plant used by Apple • Expansion module support (x3) • Integrated Bluetooth • Main Screen: • 5” TFT 800xRGBx480 • Expansion unit: • 5” TFT 480xRGBx854 • Optional Expansion unit
IP Phone Management
Web based interface to manage 4XXHD IP Phones
Mass configuration and firmware files download
Auto provisioning Users management Real time IP Phone status and
dashboards AudioCodes IP Phones* provide HD voice
quality and many features to complement and augment Skype for Business
405HD 420HD 430HD 440HD 450HD
Audiocodes IP Phone Management (DEMO)
Click to quickly dive deeper into corrective mode
Save time and resources Informative snapshot screen displaying status of all IP phones in the network: Physically connected, signed-out, registered
Why SBC ?
Vulnerability • VoIP Firewall • Topology Hiding • Encryption • Access Control • Denial of Service • Fraud Calls
Connectivity • SIP Normalization • NAT Traversal • Codec transcoding • Fax
Quality and SLA • QoS Monitor and troubleshooting • Voice Reliability • Survivability
Interoperability
• Integration with Legacy platform
Not all interoperability certifications are made equal RFC 3261 is the largest SIP RFC
Not a ‘super tight’ spec: ”Should”: 344 times ”Can”: 475 times ”May 381” times ”Option: 144” times
Lots of room for interpretation
Media incompatibilities add to complexity
Formal certification does not mean smooth service! Vendors achieve certifications with “known limitations” Examples include “No ringback on PSTN”, “No MoH”, “No Fax transcoding”
and more discovered as we speak…
AudioCodes SBC’s have the most comprehensive, yet easy to configure and maintain SIP and Media interoperability capabilities for Enterprises
Why Demarcation Device ? -1
Placing a Demarcation device at customer premises has the following benefits: Interoperability related benefits
Demarcation device or Enterprise SBC provides a safer, staging-like environment, for applying configuration changes, while keeping the core SBC untouched
AudioCodes large interop data base (over hundred PBXs) along with interop engineering team means shorter time to deploy even for unfamiliar PBXs
AudioCodes E-SBC can complement functionality gaps within the core SBC which prevent interoperability
IP-PBX Software upgrades AudioCodes unique SBC wizard further cuts customer installation time
QoS benefits Fault Isolation –detect if voice problem is on customer’s LAN or on the
WAN side Clear demarcation point on customer premises
Resiliency benefits Fallback to PSTN in case WAN is down SIP Trunk geographic redundancy – provides load balancing and
failover
Gradual migration to IP with AudioCodes Hybrid SBCs Support customers with legacy PBX who want to migrate gradually to
IP-PBX Maintain legacy applications such as: faxes, analog phones, modem,
point-of-sale (POS)
Why Demarcation Device ? -2
AUDC provides IP PBX Flexibility
Any SIP Trunk • SBC Configuration Wizard with over 40 SIP Trunks and many
IP PBX/UC systems Any SIP based IP-PBX / Contact Center
• Avaya, Genesys, ALE, CSCO, InIn, Shoretel, Microsoft • Formal certifications • Enables media-bypass for scale • Active Directory integration • Reduces implementation time
Connectivity • SRTP-RTP – regulation • IPv4-IPv6 – as SPs are moving their networks towards IPv6 • Fax interworking and Transcoding
Interoperability List
Enterprise AND Service Providers benefit from SBC at the Enterprise
Miercom, a US third party test lab, certified AudioCodes SBCs’ for performance, resiliency and security
First SBC VNF to be tested for security and performance capabilities
Security and Capacity Verified by Miercom
“The Mediant SBCs have proved fully resilient against DDoS attacks on both signaling and RTP/media ports”
SBCs and Gateways – for SMB
Simple and smooth SIP Trunk deployment • Configuration templates and configuration guides are available
Product Gateway Capacity SBC Capacity
Mediant 500L 1/2/3/4 BRI 5-60
Mediant 500 4 BRI - 1 E1/T1 5-250
Mediant 800 4-BRI 1-2 E1/T1 10-250
Mediant 1000 4 FXS - 6 E1/T1 10-200
SBCs and Gateways – for MLE
Product Gateway Capacity Sessions SRTP-RTP Transcoding Registers
Mediant 2600 SBC 600 600 600 5,000
Mediant 3000 8-63 E1/T1 1,008 1,008 1,008 3,000
Mediant 4000 SBC 5,000 3,000 1,800 5,000
Mediant 9000 SBC 24,000 16,000 1,000 120,000
Mediant SE (4-16 Core) 24,000 16,000 Planned 120,000
Mediant VE 6,000 4,000 760 30,000
Configure your SBC in 5min with SBC Wizard (DEMO)
Streamline SBC configuration with SBC Wizard
Quick step-by-step configuration for SIP Trunk and Hosted Services
On-line, up-to-date configuration Database for various partners (IPPBX, UCC, CC, SSW)
Covers all deployment topologies
Advanced configuration can continue, if needed by EMS or WEB
YouTube video of Wizard screen flow
A new license model for SBCs Users buy bulk SBC licenses and distribute them to
any of their SBCs Supports all of AudioCodes SBCs Advantages:
License mobility – reuse unused SBC licenses by moving them between SBCs
Operational agility – no need to issue a PO (for session licenses) per each new SBC deployment
Cost savings through bulk pricing - reduced price per session
Architectural flexibility – deploy large, multi tenant E-SBC at the core or small ones at customer premises at the same cost
EMS SBC License Pool
SMB 1
IP-PBX
license Pool SBC sessions
EMS
SBC
SMB 2
IP-PBX
SBC
SMB N
IP-PBX
SBC
10 Years of Microsoft UC Voice-Enablement
Unparalleled and comprehensive portfolio of products, along with support and professional services that build effective solutions for Skype for Business
Competitive Position The only vendor with comprehensive infrastructure for Skype for Business -
On-Premises, Hosted or Cloud-based
Cloud PBX in Office 365 PSTN services provided by Microsoft
Users online or on-premises Integration with PSTN services on-premises
End-user features & customer PSTN services integrated on-premises
Skype for Business Overview
Cloud PBX Options
With PSTN Calling Service • Users homed online, PSTN service provided by Microsoft
• No on premises Skype For Business infrastructure required • Available in the US only
With On Premises PSTN Connectivity via Cloud Connector Edition
• Users homed online, PSTN service provided by 3rd party • Deployment of Cloud Connector on premises required • Available worldwide
• Some users homed online, some users can be homed on premises, PSTN service provided by 3rd party
• Maintaining of Skype For Business or Lync 2013 deployment required • Available worldwide
With On Premises PSTN Connectivity with an existing deployment
Cloud PBX: Hybrid Topologies
Users with accounts located on-premises have Server experience & capability. Office 365 users communicate with everyone on-premises. Great way to easily move users to the cloud.
Skype for Business software on-premises interoperates with legacy PBX or VOIP CPE. Leverages Split Domain as signaling and media paths. Detailed configurations available for both existing & new customers.
On-premises PSTN Connectivity
New Customer Server Pool
Cloud Connector Edition
Partner Appliance
Existing Customer Server Pool
Connect existing topology to Office 365 using Split Domain & migrate users to Cloud PBX. Cloud PBX user’s PSTN Traffic transits pool.
Deploy Skype for Business Server and connect it with Office 365. Customers can operate additional services on-prem (VIS, etc.)
Packaged VMs on Customer Hardware provides PSTN connectivity components with Office 365. Cloud PBX users PSTN Traffic transits VMs
Partner offering where required Skype for Business Server software or VMs packaged with SBC/Gateway.
What is Microsoft CCE?
Cloud Connector is a set of packaged Virtual Machines (VMs) that implement on-premises PSTN connectivity with Cloud PBX.
This hybrid offering is designed for organizations that want to enable their Skype for Business Online users to use their existing on-premises PSTN connection, with Skype for Business call control in the cloud
CCE: Cloud PBX with On-Premises PSTN
Office 365 Cloud PBX
Cloud PBX call management in Office 365
Keep existing PSTN contracts SBC - Connecting to SIP
Trunks and legacy IP-PBX through CCE
Media Gateways – Connecting to PSTN services and legacy PBX through CCE
SfB Hybrid: The Best of All Worlds
Office 365 Cloud PBX
Cloud PBX call management in Office 365 + SfB Server
Keep existing PSTN contracts Leverage existing Lync/SfB Integration with or replacement
of on-premises PBX Integration with Contact Center
Applications Response Groups Call Park Analog Devices, Faxes, Common
Area Phones Branch Survivability Call Admission Control …
Which “hybrid” is right for you?
Cloud Connector Edition • Cloud PBX feature-set for all migrated
users*
• Greenfield (not for customers with existing Lync or Skype for Business deployments)
• Limited on-premises infrastructure
Skype for Business Hybrid • Some users on local Skype for Business
server and some on Cloud PBX
• 3rd party applications support
• Integration with PBX and video systems
• Advanced features like shared line appearance, music on hold, private line, response groups, video integration, CDR, recording, advanced boss-admin delegation, dynamic 911
Two hybrid options support migration to Cloud PBX, delivering different capabilities
* For latest feature list, consult Microsoft TechNet website.
AudioCodes One Voice Operation Center
A holistic suite of life-cycle management applications for large scale cloud or premise-based unified communications deployments. Uniformly monitoring, managing and operating AudioCodes’ products.
Applications: Element Management System (EMS) Session Experience Manager (SEM) AudioCodes Routing Manager (ARM)
Services (provided by AudioCodes on Amazon cloud): SIP Trunk Monitoring (STM) Remote Monitoring (RM)
The VoIP network is constantly changing/evolving Mergers & Acquisitions
New locations Integrating new & old IP-PBX (or even PBX) Integrating SBCs and GWs
Organic Organizational Growth Adding branches/locations Growing the existing IP-PBX Growing the number of SBCs & GWs
Technology evolution Introducing UC to the network Consolidating IP-PBX
Up to the point where…
Why VoIP network is a “living organism”?
Distributed routing & policy enforcement
Distributed PSTN breakouts Multiple VoIP network elements
configuration: SBC and MGW Multiple dial plans: SfB, IP-PBX, SBC
and MGW SIP Interworking between IP-PBXs is
mandatory Large number of end user policies
Typical Large Enterprise VoIP network
PSTN
MPLS / Internet
SfB Servers
Branch A Branch C Branch B
HQ / Data Center
Branch D
PBX Vendor A IP-PBX Vendor B IP-PBX Vendor C
PSTN PSTN
Large voice network routing commissioning Voice network creation requires inter-connection configuration between all the devices in the
network Designing and implementing complex dial plan files on all devices Configure routing rules on each device Cross-vendor expert knowledge is required The entire network routing design is managed manually
Large voice network routing operations Adding a new branch requires configuration changes in all the devices Any routing rule change requires updating routing tables on all the devices Requires large maintenance windows
Large voice network routing challenges
Network readiness analysis
Installation & Commissioning Operations Assurance
Voice Network Life Cycle Management
Centralizes enterprise-wide session routing manager
Centralized & optimized PSTN routing
Discovery of VoIP network elements and peer connections
Smart manipulation of dial plans SIP interoperability Advanced routing based on user
attributes
AudioCodes Routing Manager
PSTN
MPLS
SfB Servers
Branch A Branch C Branch B
HQ / Data Center
Branch D
Vendor A IP-PBX Vendor B IP-PBX Vendor C
PSTN PSTN
PBX
Reducing operational time spent on designing and provisioning network topology Dramatically reduce OPEX avoiding routing configuration of many VoIP network elements Reducing the need to rely on telephony experts Reducing the time spent on adopting new network evolutions: Adding new connection to PSTN (e.g. SIP trunk) Adding a new branch to the organization VoIP network Modifying users’ voice service privileges
ARM Benefits
EMS - Element Management System
Central point of control for a large number of VoIP network elements Supports Audiocodes One Voice product line including MGs, SBCs and Microsoft
SBAs Manage up to 5000 devices in a single platform Day 1 Operations:
SBC wizard. INI file generation according to simple step-by-step instructions - as stand alone application
Devices auto-discovery. Add to the Element Management the entire set of network component automatically
Zero touch provisioning. Automatically pushing configuration files to devices on reset – Using a redirect server
Day 2 Operations: Single control for s/w upgrades and elements’ generic configuration Supports provisioning, fault alerting, performance and security management features online graphs and search capabilities Activity Journal. View the set of device actions SBA Pro Connect: mass update and upgrade tool – as stand alone application
SEM - Session Experience Manager (DEMO)
An intelligent analysis tool to monitor the quality of Voice over IP calls over the entire network
Supports up to 300 Calls Per Second and up to 3000 devices on a single platform
Comprehensive real time network and list views
Simple and intuitive graphical User Interface for quick problem root cause analysis with in depth zoom into specific network elements and logical links
Real time alerts on aggregated data
Both ad hoc and periodic scheduling statistic reports
EMS & SEM benefits
Single install and platform management – same application running both EMS and SEM
Unified device inventory Singular administration management including Active Directory integration Singular alarm management and forwarding Provided as h/w or s/w running on VMware or Hyper-V High Availability Multi Tenancy – defining regions and regions rights Scheduled Backup and Restore Provides NMS management integration points for alarms forwarding Highly secured
Current proposition based on EMS and SEM offering
SEM – screen overview
Network
Easily locate problems
SBC, GWs and Links
Maps, Table or Regional views
Various Filters
Statistics
Watch VoIP trends over time
Calls Success / Fail Rate
Quality Metrics
Bandwidth Utilization
Calls
Investigate Specific Calls
Voice & Fax Calls Table
Sorting, search & filtering
Enhanced call details
Alarms
Be notified when a quality
issue occurs
User defined thresholds
Active, and history alarms
Email, SNMP, Syslog
notifications
Reports
Validate performance
and SLA
Summary, Trend and Top Users
reports
Graphical and Table views
User Customization
options
Implementation Planning & Design Site Survey
Network Voice Readiness
Assessments
24x7 Technical Support
12
6
3 9
Software Upgrades Remote Monitoring
Hardware Replacement
End-to-End solutions for all your voice needs
Change Management
Commissioning
Broad Services Portfolio
AudioCodes Academy
On-site Installation
Project Management
5 10 20 25 30 35
Test
Develop
Design
Resident Engineer
Managed Services
Paolo Cremonesi, Audiocodes Sales Engineer [email protected]